Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities

• Oversee the daily operation of the centre.
• Represent the Centre to build business relationships and create Business strategies to swiftly build up business volume.
• Plan and Lead the Marketing strategy and activities
• Management of new inquires and conducting centre tours
• Implement quality standard for all programmes in centre in accordance to HQ process.
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Excellent Experience managing education Marketing and sales is preferred.
• Strong interpersonal and leadership skills.
• Exhibit a positive attitude when faced with challenges and keep a problem-solving mentality at the ready.
• Good communication and interpersonal skills
• Possess a passion for working with children and facilitating
• Meticulous, organised and able to multi-task
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to teach primary school subjects will be an advantage

HR Duties:

• Conduct recruitment effort for all vacancies and in charge of related matters pertaining to new employee orientations & documentations etc.
• Be responsible for generating and upkeep of documentations relating to Human Resource Executive.(Staff P-Files )
• Handle employee on boarding and off boarding
• Calculating employee overtime
• Manage the leave, claims & payroll modules in Human Resource Software.
• Assist in preparing & maintaining the Employee Handbook, Organization Chart and Employee Directory etc.
• Be in charge of insurance matters of staff which includes document submissions, follow-ups with insurer etc.
• Apply training course to employee
• Assist in the management of staff welfare functions (i.e. events, trainings etc.)
• Assist with office administration–including pantry management, procuring office supplies or furniture, invoice management etc.
• Communicate with staffs on human resource and administrative functions.
• Answering enquires from employees.
• Stay updated with MOM guidelines and COVID regulations, and ensure the office is compliant with the most updated regulations.
• Application, Renewal and Cancellation MOM work pass
• Perform any ad hoc administrative duties as assigned

Selection Criteria and Minimum Qualifications:

• Diploma/Advanced/Higher/Graduate Diploma in Human Resource Management or equivalent working experience as a HR/Admin Executive
• Possess good communication and interpersonal skills.
• Possess good understanding of employment law and processes
• Good knowledge of MOM regulations and other statutory board’s regulations.
• Ability to multi-task in a fast-paced work environment and meet deadlines.
• Able to start work on short notice

We are looking to speak to Vulnerability Management SMEs! You will be the go-to person for consultation regarding the vulnerabilities identified and assist the Infrastructure and Application teams to remediate the vulnerabilities identified under their application/infrastructure scope.

Responsibilities

• Develop and implement the Vulnerability Management Plan, overseeing all phases of the Vulnerability Management Lifecycle.
• Schedule and configure Vulnerability scans, ensuring timely execution; investigate and reschedule failed scans.
• Assess identified vulnerabilities, analyze risk profiles, and comprehend their impact within the environmental context.
• Lead discussions with Infrastructure and Application teams, providing insights into the relevance and impact of vulnerabilities.
• Address false positives and technical limitations, facilitating the Risk Acceptance process.
• Collaborate with stakeholders to propose and maintain approvals for exceptional cases.
• Coordinate with Infrastructure teams (Windows, Unix, Networks) to remediate identified vulnerabilities.
• Maintain the Vulnerability Dashboard, generating reports for both technical teams and management.
• Offer subject matter expertise for the Vulnerability Management service.
• Lead remediation planning for Penetration testing with cross-functional teams.
• Conduct threat exposure scanning, assess applicability, and lead remediation efforts with cross-functional teams.
• Liaise with diverse teams across different geographical zones

Requirements

• 5+ years of experience in managing Vulnerability Management process
• Working & hands-on experience in managing Vulnerability Management process;
• Strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, networks, database, and application servers
• Ability to assess vulnerabilities and prioritize remediation planning
• Excellent in analytical, communication and documentation skills

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA License No.: 16S8086

EA Reg Personnel No.: R21101138

Job Responsibilities

• Responsible for all the commercial and technical scope for the Long Term Service Agreement with Customer
• Be responsible from a technical and commercial perspective for the management, planning and execution of projects assigned to your team.
• Collaborate with Customer and the company to define list of spare parts needed for the outage and be responsible for the logistic in collaboration with administration team assigned for the project
• Be responsible of creating work scope for the outages in collaboration with Field service and Engineering department.
• Support the operation and maintenance of rotating machines, steam valves and auxiliary systems
• Analyse operational data to investigate various operation problems on turbines and auxiliary systems
• Investigate problems that have occurred during maintenance works and capable of providing solutions on an urgent basis act as interface between commercial, service and repairs teams (in case will be required).
• To lead Customer internal negotiation and implementation meetings as required
• Prepare and demonstrate LTSA presentation to prospect customers.

Job Responsibilities

• Degree graduate in Mechanical Engineering or other relevant
• Previous Long Term Service Agreement execution experience in power plants or industrial plants equipment is preferable
• More than 10 years of working experience and preferably in Power Industry
• Diploma/Degree in a relevant engineering, technical or business field
• Experience in technical troubleshooting and resolving technical and commercial issues for customers
• Good negotiating skills
• Willing to go to Power Plant site and station at the Power Plant site during outages

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23880

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Marketing Manager

The ideal candidate will have a strong track record in leading successful marketing campaigns, has the ability to think analytically and creatively, and capable of being focused and disciplined. You will work closely with Management to formulate and create the Company's overall marketing strategy and plan. You will lead and manage marketing campaign creation and execution.

Job Description

• Help create and promote the overall brand identity of the company
• Effectively execute the marketing and communication activities according to the Company's marketing plan
• Effectively execute and manage the Company's Digital Marketing platforms
• Effective manage the Company's Marketing Performance Analytics and initiate performance improvement plans
• Prepare and manage marketing plan for product, service, idea or event
• Develop and coordinate promotional as well as collateral materials like brochures, videos, binders etc.
• Analysing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Drive customer acquisition through online marketing campaigns
• Provide marketing support for client development, pre-positioning and proposal support for priority pursuits
• Be client-facing and be accountable for deliverables to clients within agreed timeline
• Foster and manage positive customer relationships
• Oversee and prepare marketing budgets

Requirements

• Bachelor’s degree in marketing, business administration, or related field
• Minimum 5 years of experience in marketing
• Extensive experience in sales, marketing, advertising, and brand management will be preferred
• Experience in website design and content development; experience in copywriting preferred
• Digital marketing/advertising expertise preferred
• Experience crafting spreadsheets and other data collection/presentation methods
• Extensive knowledge of current and relevant markets preferred
• Stellar written and oral communication skills

What the day will look like

• IFRS 17 client projects and remediation
• Client finance and actuarial transformation including the software implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Steering IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Finance Consulting STG APAC in relation to leading and developing the origination, sale and delivery of finance consulting services to new and existing Insurance clients in APAC. Services will be provided in cooperation with the Actuarial STG APAC team and will report to the Head of Finance Consulting STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a qualified accountants with at least 10 years of experience. Similar degrees or qualifications will be considered
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include leading workstreams of multi-million USD finance and actuarial transformation engagements.
• Prior experience of selling consulting services.

We are looking for a Project Manager, IT Business Systems Analyst to join the team.

As an IT Business Systems Analyst, you will be directly involved in performing analysis of existing application software and exploring innovative solutions to improve business efficiency. You will also be expected to manage end-to-end delivery of Commissioning of IT systems technologies from planning to post implementation support.

Responsibilities:

· Provide application support in resolving and troubleshooting problems together with stakeholders and vendors for further investigations.

· Perform analysis of existing application software and explore new solutions to improve business efficiency.

· Plan, execute and manage projects or commissioning of IT systems and technologies from initiation to delivery, including post-implementation support and system maintenance to achieve automation and operational efficiency.

· Track and manage all incidents to ensure resolution or escalation to the relevant support staff and vendors.

· Manage the interface and integration requirements between IT application systems.

· Manage and govern IT service providers and vendors to ensure SLA commitments are met.

· Ensure compliance of all security measures in application development processes.

· Facilitate end-user training to ensure the correct usage of IT application workflows by users.

· Manage system access roles and rights and user-IDs. (Add, modify and delete).

· Manage and monitor IT budget, procurement and utilisation relating to systems and applications.

· Maintain user documentation including release notes, training guides and UAT documentation.

· Provide IT project management and domain knowledge to users when required.

· Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable and has the necessary vendor support and warranty in place.

· Any other projects that are assigned by the Manager.

Job Requirements:

· Diploma or Degree in Computer Science or Information Technology.

· Working knowledge of both waterfall and agile development methodology.

· Experience with application development will be an added advantage.

· Comfortable learning new technologies as needed for new solutions.

· Proactive, resourceful, willing to learn and take on responsibilities.

· Team player with strong communications, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

· Must be willing and able to travel across Singapore to support remote sites when required.

Assists Restaurant Manager in all food service operations including guest relations; staff supervision and development; follow-up on general cleanliness and maintenances of the restaurant and look after each and every aspect which influences the business of the restaurant.

• Assists in maintaining all equipment to its best function and cleanliness in the store

• People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling

• Assists back of house in food presentation, kitchen procedures and other food - and services - related areas

• Working to ensure standards of hygiene are maintained and that the restaurant is complying with relevant health and safety regulations

• Ensuring high standards of customer service are observed at all times

• Handling guest complaints and queries

• Any other ad-hoc duties assigned by the superior Job Requirements

• A minimum of 1 year experience in supervising or managing a restaurant

• Able to work in a fast paced environment

• Ability to work effectively with a diverse mix of staff and students

• Positive, enthusiastic and effective communication style with advanced personal communication skills

• Willingness to work hours appropriate to support the operations of the restaurant schedule and additional activities

work on Weekends

Our Company

Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today.

The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment.

What You’ll Do

· Our Account Executive is responsible for identifying and qualifying Enterprise Greenfield opportunities in Singapore. The role focuses on identifying business needs accordingly does information-gathering to help pre-qualify opportunities for the sales organization.

· You will be responsible for delivering Teradata’s unique portfolio of solution products and services to our potential customers and clients.

· If you’re driven to be the best, and want to join the best analytics and solutions provider, we’ll recognize and reward your skills.

Who You’ll Work With

• The Sales team are individually situation within the SEA region and focusing on different accounts and customers.
• You will be responsible for delivering Teradata’s unique portfolio of solution products and services to our potential customers and clients. Using your prospecting and account penetration skills, you’ll work to achieve and forecast goals as well as other defined objectives.
• The position reports to the VP for Southeast Asia region.

What Makes You a Qualified Candidate

• 7+ years’ experience selling Software as a Service, specifically in the analytics and data management space – with a demonstrated success sales record
• Success developing new account opportunities to C-Level executives
• This means working closely with your customer, both as a consultant and as a trusted advisor and the confidence to initiate business conversation with C Suites on our analytic solutions.

What You’ll Bring

• Broad industry knowledge and contacts to uncover new business opportunities for Teradata solutions
• Your communication skills must be such that you can identify and clearly explain solutions to potential customer, and that mYeans right up to the C- suite.
• Your direct solutions sales experience is as vital as your ability to seek out and capitalise opportunities for profitable growth.

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

Where you would add value

As Risk and Compliance Manager, you will report to and support the Head of Risk and Compliance to drive, execute and manage the end-to-end Risk Management Framework and its effective implementation across business and in accordance with the Board and regulatory requirements.

How you would make a difference

1. Risk and Compliance Governance:

• Support the Head of Risk and Compliance to drive implementation and continuously enhance Amplify Health’s Risk Management Framework as well as lead and embed Risk Management Framework by working as a second line of defence, for all categories of risk, in all parts of the business.
• Establish and assess the adequacy of internal risk controls and monitor that the Business is operating within limits and policies.

2. Strong Risk and Compliance Culture:

• Instill risk ownership amongst functional leaders to promote proactive, positive, risk culture, which is embedded and aligned with the business, and contributes to protecting company’s reputation and assets.
• Work closely with the Group Compliance and Functions to deliver Compliance and ethics training and awareness activities; facilitate ethics awareness; drive risk culture enhancement programmes to foster and embed a resilient risk-aware, culture of ethics and compliance.
• Develop and implement compliance training programs to educate employees and increase their awareness of the latest legal and ethical standards that apply.

3. Risk and Compliance Management:

• Provide second line review and advice on new initiatives, key projects from risk and compliance perspectives. This includes, but is not limited to, providing information security and data controls review on major technology initiatives to ensure that the security and data protection standards and requirement are met, and risk mitigation are appropriately implemented.
• Perform the responsibilities of the organisation’s Data Privacy Officer and work closely with internal stakeholders to ensure adequate information security and protection of confidential data in accordance with Personal Data Privacy Act.
• Identify and proactively manage the key risks, with the corresponding controls embedded in the respective policies & standards. Work with business functions on risk treatment plans and monitor execution status.
• Assess the impact of new/revised regulatory and conduct impact and gap analysis on the changes. Partner with functional teams on the implementation.
• Embed technology risk framework and processes for governance, risk and control, and help establish a forward looking / proactive view on emerging technology risks and opportunities.
• Conduct annual risk & controls assessment and review Amplify Health’s key risks and controls within the business to ascertain their operating effectiveness. Continuously evaluate the effectiveness of the risk and compliance program by measuring and monitoring key risk and compliance activity and trends, participating in Risk and Compliance forums.
• Effective communication of risk and compliance matters including timely, complete, and accurate reporting and/or escalation in accordance with relevant protocols, including regular reporting to board and relevant management committees.
• Manage and support internal/external audit engagement. Oversee and guide business units in the development and management of action plans in response to audit findings.
• Provide oversight and support on general compliance matters/Group initiatives, including localisation of Group Compliance policies, standards and guidelines where required.
• Be involved in new initiatives/projects and provide compliance advisory to business units to address regulatory and Group requirements.
• Support Group Compliance in investigation of cases reported through “Ethics Hotline” till closure and manage any personal data protection-related queries and complaints.

What you need to be successful

• At least 8 years of relevant work experience in Technology Risk, Compliance and Data Privacy, preferably in Financial Institution or Health Care related area
• Good technology risk and compliance understanding on emerging and current standards and best practices regarding Data privacy, protection, security and technology platforms including enterprise technologies (Cloud, DevOps etc.).
• Strong knowledge of Technology Risk Standards and Industry Standards frameworks as well as relevant of regulatory requirements, e.g. Data privacy laws
• Ability to work independently as well as in a team
• Experience in a startup an advantage
• Substantial stakeholder management experience
• Relevant certifications an advantage, i.e. Certified information Privacy Professional (CIPP), Certified Information Privacy Manager (CPIM), Certified in Governance of Enterprise IT (CGEIT), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC).

Duties & Responsibilities:

• Responsible for the full spectrum of Administration Management of the Company under Asia Region which includes but not limited to strategic planning, forecasting, and budgeting, timely preparation and submission of management and statutory accounts, year-end audits, corporate tax compliance and internal controls
• Evaluate financial reporting systems, accounting and collection procedures, and make recommendations for changes to procedures, operating systems, budgets, and other financial control functions
• Coach and review the work of Officers
• To support reports to HQ Tokyo in Japan on frequent basis

Requirements:

• Degree in Economics/Business Studies/Administration/Sociology or Equivalent
• Minimum 10 - 12 years of relevant working experience
• Proficiency in MS Office (Word, Excel and PowerPoint)
• Fluency in spoken and written Japanese is necessary as the incumbent will be required to communicate and collaborate with counterparts in Japan, Tokyo Head Office including monthly accounts progress reports
• Capable of translating reports from English to Japanese or vice versa
• Good supervisory and time management skills

• Overall, responsible for project direction to ensure the safe, successful, cost efficient and timely delivery of a variable number of projects at any time, enabling and providing as necessary, effective risk management and problem resolution.
• Create and implement health & safety standards for all assigned projects to reduce safety risk.
• Manage risk, client and professional expectations through early identification of issues from project reporting, project meetings and other inputs.

Requirements:

• Degree and above
• At least 5 years of structural experience and handled multiple projects.
• Strong knowledge in all forms of contract and delivery of bid proposals and tender submissions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Exciting opportunity to join a leading innovative Biotechnology MNC as a QC Manager!

Your new company

The company is a leading cell and gene therapy MNC that has launched innovative breakthrough technologies in this space.

Your new role

The company is looking for an experienced QC Manager to manage the quality control tests and ensure GMP compliance. You will be responsible for managing various projects and ensuring that the quality meets industry standards.

What you'll need to succeed

• Bachelor's in biotechnology, cell biology or related fields
• Experienced in qPCR, flow cytometry and ELISA
• Familiar with immune cell manufacturing

What you'll get in return

You'll be part of an organisation that values its employees and have a structured career growth with plenty of developmental opportunities. You will also be compensated with an attractive remuneration package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email me at [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Licence number: 07C3924 EA Registration No: R22105568 Company’s Registration number: 200609504D

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government

Meta’s Product Content Operations team is a global group of content experts whose remit is to refine content experiences across platforms and products. The team is looking for content managers to execute across a variety of projects across multiple languages. The main function of a content manager is to aid in surfacing the best content and conversations on Meta platforms. The typical content manager will have excellent editorial judgment, a strong command of social media and a good understanding of trending news and topics, as well as how they inform social conversations. Ideal candidates will show strong initiative and be able to execute across company priorities in a fast-paced environment.

RESPONSIBILITIES

• Ensure seamless handoff and continuation of projects from weekday staff
• Identify timely and high-value content or content attributes both on and off platform across a variety of media types
• Manage cross-functional relationships with high flexibility and strong collaboration
• Provide regular progress reports across assignments to team leads and organizational leadership
• Define and analyze metrics that inform project success
• Draft and edit guidelines that help review content at scale, maintaining commitment to accuracy and consistency
• Manage multiple products and priorities while maintaining quality output
• Ability to flex across atypical working hours as needed
• Willingness and proven ability to manage a small contingent workforce as needed

MINIMUM QUALIFICATIONS

• 5+ years of professional experience in content or social media management or journalism
• Critical thinking/analytical experience
• Experience in presenting and communicating to senior leadership

PREFERRED QUALIFICATIONS

• Fluency in a Southeast Asian language is preferred, as this role reviews regional content where usual business language is in a regional language
• SQL and query abilities are a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

To develop new prospects and manage existing customers in the enterprise and carrier market segments with a strong focus on driving revenue growth across PLDT Group’s telecom services , data center solutions, Cloud, IOT and other available digital platforms.

At least 5 years experience of solution selling and strategic dealmaking in the B2B Telecommunications and / or Data Center Sectors.

JOB SPECIFICATIONS:

• Possesses in-depth working knowledge of all enterprise products and services.
• In-depth working knowledge of the telecom , data center and ICT business processes within the country of assignment and Philippines, particularly PGC and PLDT ; must have thorough knowledge of telecoms and data center processes related to solutions design, service provisioning, billing, dispute resolution, and internal performance monitoring and reporting.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Understanding the services provided by the industry; the trends, practices, laws, regulations; opportunities and threats confronting the industry.
• Knowledge and skills in choosing the market; analyzing financial statements and their implications; developing strategic solutions to the major business concerns of the organization; measuring and forecasting the impact of business decisions. Self-starter, proactive and committed to excellence and high standard.
• Able to communicate technical/non-technical ideas clearly in writing and orally; Able to make successful presentations to individual and/or groups at all levels of an organization.
• Excellent problem resolution, consultative sales skills, and interpersonal skills.
• Live up to company’s customer promise with services and innovations that delight, inspire, and excite; possess strong organizational skills, ability to manage priorities and workflow, and handle multiple projects and meet deadlines.
• Create a collaborative environment by harnessing the power of synergy, inclusion and respect of diversity.
• Stay grounded and listen to customers and colleagues to continuously transform our services and ways of working.

DUTIES and RESPONSIBILITIES:

• Enhances staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, mentoring team members.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects and recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

• Create and execute paid media strategies across various online advertising channels such as Facebook Ads, Instagram Ads, Pinterest Ads, and Tiktok Ads.
• Work closely with the marketing team to ensure paid media campaigns align with overall marketing and business objectives.
• Develop and handle paid media campaigns from start to finish, including budget allocation, targeting, and ongoing optimization.
• Monitor campaign performance, analyse data, and give insights to improve Purchases, ROI, CPA, ROAS.
• Keep abreast with industry trends, changes in algorithms, and new advertising platforms.

Requirements:

• Degree in Digital Marketing or equivalent
• At least 3 years of experience in handling paid media campaigns (Facebook Ads, Pinterest Ads, Tiktok Ads, etc.) in an E-Commerce, Fashion/Apparel sector.
• Strong knowledge in ad campaign setup, optimization, and budget management.
• Proficient with Google Analytics and A/B testing and conversion rate optimization.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are seeking a dedicated HR Manager to lead our human resources department and to contribute positively to our organisation's mission. The HR Manager will play a pivotal role in shaping the company's culture, provide strategic HR guidance to senior management and oversee the full spectrum of HR services and operations.

Key Responsibilities

- Work closely with senior management to identify and address HR needs and implement effective hiring and retention strategies.

- Lead the annual performance appraisal exercise and provide guidance and support to managers in performance evaluation and improvement process.

- Recommend and manage compensation and benefits programs that reflect sound market practices and prepare/oversee payroll and other HR administration functions.

- Develop and implement HR strategies and policies that comply with employment laws and align to organisational values and goals.

- Handle employee relations, including conflict resolution and employee grievances matters.

- Implement employee engagement and welfare activities to foster a positive and inclusive working culture.

Key Requirements

- Bachelor’s degree in Human Resources, Business Administration or equivalent.

- Minimum of 5 years or more experience in a HR generalist role, with supervisory experience.

- Strong knowledge of HR best practices and employment laws.

- Good interpersonal, communication and empathy skills.

- Detailed-oriented, analytically inclined and possess good problem solving skills.

- Adaptable and resilient.

- Ability to start work within short notice will be an added advantage.

We regret that only shortlisted candidates will be notified.

About The Company

KGI Securities is a leading multi asset brokerage firm with presence across several countries in Asia and a pioneer member of the Securities & Derivatives, Trading and Clearing Member of Singapore Exchange, ICE Futures Singapore and ICE Clear Singapore.

We hold a Capital Markets Services Licence, is regulated by the Monetary Authority of Singapore (MAS) and is also an equal opportunity employer.

About The Job

As a member of the team, you will be involved in monitoring the risks and exposure of the company and participate in the system enhancement and automation processes within the company.

The job responsibilities are:

• Ensuring that the market risk framework is appropriately and consistently applied.
• Monitoring of the Company’s overall exposure in Equities and Futures
• Liaising with clients and adjustment of Credit and Position Limits in various trading systems
• Assisting the HOD in the preparation of periodic management reports
• Initiate and propose improvements to increase efficiency and productivity of the team.
• To support the continuous development of our Risk Management system as well as the risk modules on our trading platforms

Skills And Experience Required

• Bachelor's Degree in a Finance related or IT related discipline.
• Experience in derivatives products and trading systems is preferred.
• Analytical and Meticulous
• Ability to multitask is a must.
• Team player with good interpersonal skills
• Positive attitude towards changes and process improvement

JOB DESCRIPTION:

• Responsible for day-to-day business data management and regular business report preparations, which includes SAP material master maintenance, data integrity checking and statistics.
• Daily monitoring of basic system health and to flag out any inconsistency in API/System functions when found/reported.
• Daily monitoring of system backend jobs and ensure transactional data are interfacing in healthy state with external/internal system.
• To support Business Analytics, extracting and reorganizing original data, dealing with data related issues with other departments.
• Responsible for data preparation, data mining, to create/identify opportunities through analytics, to optimize business objectives.
• Communicate findings and insights to relevant stakeholders in order to assist Manager in making data-driven decisions in KPI assessments.
• Drive continuous improvements /optimization of campaign performance tracking report with business while complying to A*STAR policies.

REQUIREMENTS:

• Bachelor's Degree or Diploma (with at least 5 years or more relevant experience), preferably Business Analytics, Information systems or Computer Science.
• Strong analytical skills, with experience solving problems using data and providing practical business insights.
• Self-Starter with a strong sense of urgency.
• Aptitude to challenge the status quo, think outside the box, and question what has been done.
• Comfortable with dealing with sets of data points from different sources.
• Qualities of matured thinking, dependable and requires minimum supervision.
• Excellent communication skills (oral and written).

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

• As an integral part of the finance team, you will be responsible for financial planning and analysis of the operations for the region
• Accountable to execute assigned standard tasks as listed below proactively and independently
• Responsible to support the development of top-down planning figures, communicate targets and summarize analysis for approval bodies.
• Conduct budget/forecast content plausibility checks and clarification, assess chances and risks per division.
• Analyze and comment important target/actual deviations relevant for overall group performance and identifying trends
• Prepare and review financial variances between Actual / Budget / Forecast financial results
• Working closely with the different cross functional teams.
• Advise and guidance for local country on Corporate guidelines and processes
• Ad-hoc projects

Qualifications

• University degree or equivalent in business administration, accounting, economics or related field
• Considerable work experience in Controlling > 5 years (some international experience preferred)
• Highly analytical with strong financial and problem-solving skills
• Ability to multi-task and work in a challenging fast paced environment
• Independent worker and analytical thinker with an ability to conduct data analysis and resolve complex problems
• Attention to detail and the ability to identify data patterns
• Good interpersonal, verbal and written communication skills and team work spirit
• Must have strong and advanced MS Excel skills and well experienced with Microsoft suite of products
• Experience using Hyperion Financial Management, Cognos Financial Performance Management Software in a large corporate environment

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Then please click the apply button above. You’ll be redirected to our Careers Portal where you’ll be able to submit your application.

Are you the Senior Account Manager we're looking for? Master of account management, and ready to bring dynamic leadership to navigate challenges, influence stakeholders, and drive unparalleled sales success?

Thredd is looking for a Senior Account manager to join us in our Singapore office! You will have previous account management experience, a solid understanding of payment processing, and knowledge of the complexities within the Tech and Payment landscape.

Embrace the role with exceptional organizational finesse, a self-driven attitude, and an unwavering focus on sales. Showcase your ability to navigate challenging situations and wield influence across both internal operations and external stakeholders.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. Cross-departmental collaboration is key in this role, channelling feedback to elevate both product and management teams for an unparalleled customer experience. Be at the forefront of innovation by proactively tracking industry trends, driving process improvements, and engaging directly with clients on a daily basis.

If you are ready for a new and exciting challenge – apply today and help us weave payments magic!

What you’ll do

• Build and maintain trusted relationships with internal and external stakeholders, to ensure client satisfaction, adoption, and retention.

• Serve as the internal advocate for the client, adeptly managing client’s expectations while striking a balance between Thredd’s desired outcome and the client’s needs.

• Drive revenue and margin growth, aiming to meet individual sales quotas through identifying cross-sell and upsell opportunities.

• Conduct QBRs to keep client informed about platform enhancements, product, and service developments and identify potential opportunities.

• Gain a comprehensive understanding of clients’ product and geographical roadmap and collaborate with Thredd’s Solutions Design Consultants to expand the client’s proposition.

• Serve as the central contact for addressing clients’ commercial requirements.

• Understand and execute existing team processes to achieve high performance, including Account Development Plans, pipeline management, deal qualification, re-porting, and measurement.

• Collaborate effectively with the Customer Care team, who manage the client’s operational relationship with Thredd, enabling the team to manage responses and drive resolutions, while simultaneously maintaining oversight of all operational queries and issues raised.

• Support Thredd’s Credit Controller to ensure that your portfolio of clients remain current and any billing issues that do arise are dealt with swiftly.

• Provide support to the Marketing team by promoting participation in case studies, PR activities and Industry lead events.

• Collaborate with the Implementations team as client’s go-live and require support implementing additional products.

• Stay informed and up to date on the ever-changing payments sector through proactive reading and research, sharing insights with the AM team.

What you’ll need

• Drive revenue and meet sales targets with a sales-oriented mindset.

• Exhibit strong interpersonal skills, showcasing effective collaboration with colleagues

• Demonstrated proficiency in effectively managing competing priorities, showcasing the ability to prioritise workloads and consistently deliver satisfactory results

• Displaying a depth of acquired knowledge and its strategic application in specific situations

• Fluent in both Mandarin and English as to handle our China stakeholder

• Previous experience in mentoring and leading team members

• Demonstrate excellent verbal and written communication, along with adept presentation skills

• Proficient in Microsoft Office (Word, PowerPoint, Excel)

• Take initiative and approach problem-solving with critical thinking

• Possess effective time management and organizational abilities

• Maintain composure in stressful situations

• Pay meticulous attention to detail and uphold accuracy

• Quickly comprehend and adapt to new concepts with proficiency

A bit about us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

Other

This role is a hybrid role with 50% of the time in the Singapore office.

Thredd operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.

Only direct applicants will be considered for this role, we do not accept applications from recruitment agencies.

about the company

A leading European bank with a strong presence in the APAC market.

about the job

Key duties include but are not limited to:

• Manage a diverse portfolio of NBFI clients and recommending products and services solutions to serve client business needs, selling and cross-selling to increase wallet share
• Developing strong understanding of regulatory requirements, market trends and knowledge of clients and their business
• Attending calls and client meetings
• Working to improve business strategy, improve touch points with clients, in collaboration with internal and external stakeholders
• Preparing and presenting decks on recommended services for new and current clients
• Handle loan agreements and documentation
• Handling credit reviews and credit monitoring, AML/CDD/KYC matters, in compliance with bank policy and regulations
• Improve workflow on operations and processes

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture

skills and experience required

• Degree in Accountancy, Business Management, Banking & Finance and Economics
• At least 3 years of credit and/or coverage relationship manager experience in banking
• Well-versed in banking products and financial market and debt capital markets
• Strong knowledge in credit analysis

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)