You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace but are passionate about the role of brands in helping bring about social change. The Account Manager acts as the main liaison between the agency and the client. A manager is responsible for the day-to-day operation of the client account including client presentations, gaining internal and external creative concept approval, and executing flawless delivery. 

Expectations of an Account Manager 

• Be the main point of contact to the client day-to-day 

• Researches and understands the brand, its category and its competitors to provide added value for the client while staying well-informed on marketing and media trends  

• Collaborates with the Planning, Media and Creative departments to write a strong, inspiring agency brief and concept based on the client’s initial brief 

• Influences the development of the highest quality of creative work by sharing knowledge of the client/business/brand and demonstrating strong creative judgment and basic strategic recommendations 

• Presents production estimates for client approval 

• Protects client and agency interests by thoughtfully managing resources and identifying new opportunities for growth, issues and updates 

• Provides written weekly status and conference call reports following meetings to ensure client and agency are in agreement 

• Attends shoots and edits to ensure client approval and satisfaction  

• Effectively facilitates the communication between agency, client and our partner agencies to ensure seamless creative outcomes 

• Works with studio, producers and project management teams to deliver on time, and on budget 

• Committed to constantly improving our work, and how we work 

• Maintains a sense of discretion and professionalism, representing the Groupe  

About the Company:

vVolve Management Consultants Pte Ltd, an SAP partner based in Singapore, offers tailored business solutions. We specialize in Digital Transformation, Intelligent ERP, and Cloud solutions, consistently leveraging the latest technologies to address our clients' needs. Our focus is on guiding enterprises through their Business Transformation journey by enabling Digitisation, Automation, and Business Process Improvement.

Job Description:

We are seeking a highly motivated Consulting Director with specialised expertise in SAP S/4HANA to join our team. The Consulting Director will be instrumental in leading and growing the firm while delivering exceptional client service with a particular focus on SAP services. They will develop and manage key accounts, focusing on managing their projects' profitability and ensuring successful SAP engagements. The Director is expected to have extensive experience with SAP solutions and customer engagements and play a pivotal role in mentoring and developing team members.

Key Responsibilities:

• Serve as a key advisor to senior client executives and decision-makers, providing strategic guidance on SAP S/4HANA Assessments, Implementations and Application Management services.
• Manage revenue and consulting-led pipeline management with a strong emphasis on SAP services.
• Lead a matrix team of 10+ Consultants, fostering their professional development.
• Manage team utilisation and forecast, ensuring optimal resource allocation for various engagements.
• Lead the firm's development efforts and build a unique selling proposition (USP).
• Direct and oversee client engagements, consulting for large-scale complex and multiple SAP projects.
• Work collaboratively in a matrix environment with other teams, integrating SAP solutions into broader digital transformation initiatives.
• Foster a culture of continuous learning and improvement, particularly with regard to SAP S/4HANA best practices and innovations.

Responsibilities:

• Lead and support business development activities for SAP S/4HANA solutions, including identification, proposal development, and pursuit activities.
• Collaborate with clients' executives to outline roadmaps, budgets, and investment proposals specific to SAP transformations.
• Translate customer business issues/opportunities into solution/business requirements tailored to S/4HANA.
• Build and communicate the value proposition of end-to-end SAP solutions to client executives, driving transformational business activities.
• Develop in-house capabilities and work closely with SAP partners and sales teams to advance expertise in this area.
• Conduct seminars, workshops, and events focused on SAP S/4HANA solutions in collaboration with the sales and marketing team.
• Mentor and engage in the professional development of team members, emphasising SAP S/4HANA proficiency and thought leadership.

Skills and Qualifications:

• 10+ years of experience in SAP Consulting, with international onsite experience and a strong focus on SAP S/4HANA.
• Project management experience and stakeholder management skills, particularly in the context of SAP S/4HANA implementations.
• Proficiency in SAP S/4HANA and experience with S/4HANA migration.
• Knowledge of SAP licensing models.
• Strong communication, interpersonal, problem-solving, presentation, and organisational skills.
• Prior consistent track records of achieving revenue quotas.

Preferred Qualifications:

• Bachelor's degree in a related field.
• Ability to balance persuasion with professionalism and work effectively with multiple teams.
• Entrepreneurial mindset with a passion for innovation.
• Strong strategic vision and attention to detail, especially in driving SAP initiatives forward.

Join us at vVolve Management Consultants Pte Ltd and be part of our journey to drive business transformation and innovation in the digital era. Please send your resume and cover letter, highlighting your consulting experience.

Company Industry: Japanese Restaurant

Working days:Monday to weekend(11AM-3PM, 6PM-11PM)6 days

Rest day:Rotated (Monday to weekends)

Location:Near by Chinatown Mrt

Responsibilities:

-skilled in Japanese cuisine (sushi, sashimi, kushiyaki, Agemono, yakimono, oden)

-some experience in Chuka-Ryori and yoshoku

-very good time management, able to multitask

-initiative and proactive in developing or revamping dishes

-responsible for the cost and performance of the Menu

Requirements:

-setting up Japanese station

-preparation work for lunch & dinner

-operation work

-closing Japanese station

⭐*AMC SECURITY*⭐

Recruiting Licensed Security Officers for ATM Machine Repairs

Job Requirements:

- Valid security license

- Willingness to travel to various locations (dependent on machine breakdown)

Job Benefits:

- One free notification

- Gross salary: $2650

- Afternoon shift: 11:30 AM - 10:30 PM (11-hour shifts)

Interested Candidates:

Contact

Hock Seng (8725 3269) or

ALI (8855 4693) for more information.

Position Summary:

As the Director of Technology Innovation, you will lead the development and implementation of technology-driven strategies to maximize revenue across the company’s product lines, particularly in healthcare products. This role demands a forward-thinking leader who can harness technology to create revenue streams, optimize product offerings, and improve market positioning.

Key Responsibilities:

1. Revenue-Focused Innovation Strategy

- Develop and execute a technology innovation strategy that aligns with and drives the company’s goals.

- Identify and leverage emerging technologies to create new revenue opportunities and enhance product profitability.

2. Product and Service Enhancement

- Lead initiatives to innovate and improve existing products in educational and healthcare sectors, focusing on increasing customer value and sales.

- Explore and implement new AI or digital services or features that can generate additional revenue.

3. Market and Customer Insight Integration

- Conduct market research and analyze customer data to identify technology solutions that address market demands and increase sales.

- Utilize insights from data analytics and business intelligence to guide technology investments that support revenue growth.

4. Cross-Functional Collaboration for Revenue Generation

- Collaborate with the sales, marketing, and finance departments to integrate technology solutions that enhance sales efforts and market reach.

- Work with external partners and vendors to develop joint initiatives and technologies that expand revenue potential.

5. Cost Efficiency and Process Optimization

- Implement technology solutions that streamline processes, reduce operational costs, and improve profit margins.

- Oversee automation and data-driven decision-making tools to enhance productivity and revenue efficiency.

6. Risk and Compliance Management

- Identify risks associated with new technology implementations, ensuring compliance with industry standards to protect revenue streams.

- Establish security and data protection measures to safeguard revenue-related data and intellectual property.

Qualifications:

• Education: Knowledge in Computer Science, Information Technology, Business, or a related field; MBA or a relevant master’s degree is advantageous.

• Experience: Minimum 10 years of experience in technology innovation or product development with a focus on revenue growth.

• Technical Skills: Expertise in emerging technologies, data analytics, revenue optimization tools, and business intelligence platforms.

• Strategic and Revenue Orientation: Strong strategic planning and analytical skills, with a track record of using technology to drive business revenue.

• Leadership Skills: Demonstrated ability to lead teams, manage cross-functional projects, and collaborate effectively with departments to achieve revenue goals.

• Language Skills: Proficiency in both English and Mandarin for effective communication across regions.

Responsibilities:

• Greet and assist customers professionally, offering personalized beauty consultations.
• Stay informed on beauty trends, new products, and promotions to provide accurate guidance.
• Drive sales through effective product promotion, demos, and upselling.
• Conduct in-store demonstrations and tutorials to showcase product use and benefits.
• Manage stock replenishment, inventory, and maintain attractive product displays.
• Address customer inquiries promptly to ensure high satisfaction levels.
• Track sales, customer interactions, and feedback to identify trends and improve service.

Requirements:

• At least 1 year of experience in sales or as a beautician.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

AMC Security recruiting...

SECURITY OFFICERS

Candidates Must possess Valid Security License (SO rank)

* CSSPB and PAPP is a requirement

FULL TIME Position

Gross monthly salary: S$3000 (subject to CPF deduction)

Work 4 Days, Off 2 Days (continuous shift pattern)

Off days will be rostered by company

PART TIME Position

Gross monthly salary: $1800 (subject to CPF deduction)

Work 3 Days per week

Off days will be rostered by company

*Officers will be rostered

during Festive period, PH and weekends*

Deployment hours: 1630hrs to 0230 hrs (10hrs)

(Report 30min earlier, one-way transport home provided)

Location: Changi Airport

Job scope:

Perform screening of items & verification of staff

Important Criteria:

* Outdoor: Walking and Standing positions

* Must use phone to do E-forms submission

* Fast paced, time sensitive work environment

Pre-Requisites:

4 days classroom training + 1-day on-site training

Officer subject to Airport Police approval

--------------------------------------------------------------------------------------------------------------------------------------------

Please WhatsApp to arrange interview to know more

(Officers who are currently deployed under SATS Airport need Not apply)

WhatsApp:

Ali 8855 4693 or Mike 8332 5578

for an interview.

No calls, WhatsApp Message only

Replies may not be immediate

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Development Executive to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Proactively identify and pursue sales opportunities, and deliver presentations demonstrating Cartracks products and solutions
• Achieve and exceed sales targets with a focus on generating new business and developing existing customers
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals
• Acquire new customers by cold calling, networking, and using various Social Media platforms
  Monthly sales forecast preparation and submission
• Use CRM to full potential to report, measure and control sales inputs and outcomes

Requirements

• Target driven personality and eager to explore new business opportunity
• Good listening skills to understand a customers needs and tailor a relevant pitch
• Possess good communication skills
• Entry level applicants who possess the desired attributes (customer centric & target driven) are encouraged to apply as training is provided

Attractive commission + quartely bonus!

The IT Project Coordinator (Remote) is responsible for overseeing and coordination to ensure that project goals are accomplished and that the team has what they need to meet their deadlines. Here are some key responsibilities and skills typically associated with this role:

Responsibilities:

• Assist the JAS team members of the project in the development of project management documents such as project budgets, project schedules, scope statements, and project plans.
• Execute project management administrative and bookkeeping tasks such as managing invoices, purchase orders, and inventory reports.
• Supervise the project procurement process.
• Coordinate the meetings with project stakeholders to assess their needs and define project requirements, acceptance criteria, and project timelines.
• Coordinate the allocation of project resources to ensure the project team has what is needed at the right time.
• Assign tasks to team members and help them understand what is expected from them in terms of project milestones and deliverables.
• Act as the liaison between the project team and project stakeholders throughout the project life cycle.
• Generate high level project progress reports, report on team members’ performance and provide updates to project stakeholders and/or IT management.
• Schedule stakeholder meetings, document, and generate reports.

Requirements:

• Strong organizational and multitasking abilities.
• Excellent communication, interpersonal skills and ability to manage meetings via MS Teams.
• Experience with working with people across different countries in the Asia Pacific region.
• Proficiency in project management software and tools. Experience with Wrike would be advantageous.
• Ability to work remotely, independently and manage multiple projects simultaneously.
• Strong problem-solving skills and attention to detail.
• Knowledge of project management methodologies such as Agile or Scrum12.

Primestaff Management Services Pte Ltd

Personnel Name: Jackie Ng

Personnel No: R22109024

EA License No: 95C5411

Responsibilities:

• Collaborate with Senior Engineers for design requirements and specifications.
• Assist in Analog, mixed-signal, and digital IC design.
• Participate in RTL coding and verification for digital ICs.
• Support design verification tasks.
• Conduct circuit simulations and analysis using Cadence, Synopsys, and Mentor Graphics tools.
• Assist layout engineers with floor planning.
• Analyze and debug silicon failures, suggesting design improvements.
• Contribute to the development of design methodologies to enhance efficiency.
• Document design work and test plans.
• Collaborate with cross-functional teams to ensure successful tape-out.

Requirements:

• Bachelor’s Degree in Electrical Engineering or equivalents.
• At least 2 years of relevant working experience.
• Understanding the IC development flow in advanced CMOS processes, including design, layout, and tape-out.
• Understanding the fundamental theories of digital or analog circuit design.
• Capability to generate inventive designs and circuit solutions tailored to fulfill customer needs.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

My client, a private clubhouse is focusing in Fine Art Exhibits, private dining and lifestyle concierge service for C suite level private members is seeking a Concierge/Guest Services Executive to join them. The incumbent must be confident to deal and communicate with members.

Role:

1. Meet and greet VIP guests and offer assistance throughout their stay.

2. Being able to deal with queries and complaints as soon as you are made aware of them.

3. Control the operation on a day-to-day basis ensuring all operating standards are in place

4. To maintain and develop excellent service standards and consistent customer service focus.

5. Collate and establish a large range of information regarding food & beverage and feedback to meet and exceed guest’s expectations.

6. Support the team for a seamless arrival and departure experience at clubhouse

Responsibilities:

· Engage with members in a friendly and confident manner.

· Ensure members are enjoying their drinks and meals and take action to correct any problems.

· Help food preparation and setup when necessary.

Requirements:

· Diploma with experience providing excellent customer service in a fast-paced environment such as restaurants, hotels or casinos or cabin crew experience

· A positive attitude and ability to work well under pressure with private chefs and internal staffs

· Able to perform high-quality work and must be able to work independently

· Ablity to speak English and Chinese as has to deal with Chinese speaking members in the club.

Others: - 5 days work week and weekends if there is event

Position Overview

The Vice President (VP) of Infrastructure will play a critical role in the management, sourcing, and execution of investment opportunities for the infrastructure fund. The individual will work closely with senior management to formulate the strategic direction of the fund’s investment portfolio, oversee the due diligence process, lead investment teams, and manage relationships with external stakeholders such as co-investors, advisors, and regulators.

As a key member of the team, the VP will be responsible for identifying attractive investment opportunities, structuring complex deals, performing financial modelling and analysis, and ultimately driving the fund’s growth and returns. The VP will also contribute to the fund's overall strategy, including capital raising efforts and portfolio management.

This VP role requires a strategic, hands-on leader with a proven track record in infrastructure investing. The individual will manage the entire investment lifecycle – from sourcing deals and conducting due diligence to executing transactions and managing the portfolio. The position requires strong leadership skills, an analytical mindset, and a deep understanding of the infrastructure investment landscape.

Key Responsibilities

Investment Sourcing & Strategy Development

• Identify and source new investment opportunities in the infrastructure sector, with a focus on core infrastructure (e.g., energy, utilities, transport, telecommunications, logistics and digital infrastructure).
• Develop and maintain relationships with industry professionals, advisors, brokers, and other deal sources to ensure a strong pipeline of opportunities.
• Assess market trends and industry dynamics to identify sectors and regions with the most attractive risk-adjusted return profiles.
• Work closely with senior leadership to develop the overall investment strategy for the fund, including sector allocation, geographic focus, and deal types.

Deal Execution & Structuring

• Lead the structuring, negotiation, and execution of infrastructure investments, including both equity and debt financing.
• Oversee and manage due diligence processes, including financial, legal, operational, and regulatory assessments, working closely with external advisors and internal teams.
• Conduct detailed financial modelling to assess the investment’s risk and return profile, using tools such as discounted cash flow (DCF) analysis, sensitivity analysis, and scenario modelling.
• Collaborate with legal and finance teams to structure transactions, ensuring compliance with applicable laws and regulations, and developing appropriate risk mitigation strategies.
• Prepare investment memoranda and presentations for the fund’s Investment Committee, providing clear, concise, and actionable insights.

Portfolio Management & Monitoring

• Oversee the performance of investments in the portfolio, ensuring that all projects are delivered on-time, within budget, and in line with the fund's investment thesis.
• Monitor portfolio companies through regular interaction with management teams and tracking performance against financial and operational KPIs.
• Identify and implement value-enhancing initiatives, including cost optimisation, strategic partnerships, or operational improvements in portfolio assets.
• Support senior leadership in the exit strategy development and execution for portfolio investments, ensuring value realisation through sales, IPOs, or refinancing.

Team Leadership & Development

• Lead and mentor junior professionals (Analysts, Associates) on the team, providing coaching, feedback, and career development guidance.
• Foster a collaborative team environment, ensuring efficient communication, cross-functional collaboration, and effective project management.
• Represent the fund externally in investor meetings, conferences, and industry events, helping to build the fund’s reputation in the infrastructure investment community.

Stakeholder Management

• Build and maintain relationships with key stakeholders including co-investors, financial institutions, regulators, and external advisors.
• Assist in fundraising activities, presenting to potential investors and providing them with information on the fund’s strategy, performance, and investment opportunities.
• Serve as the primary point of contact for investors regarding portfolio updates, fund performance, and strategic initiatives.

Skills and Qualifications

Education & Experience

• Bachelor’s degree in Finance, Economics, Engineering, Business, or related field; an MBA or relevant post-graduate degree is highly preferred.
• 10+ years of relevant experience in infrastructure investing, private equity, investment banking, or related fields.
• Experience with infrastructure sectors such as energy, utilities, transportation, digital infrastructure, logistics and renewable energy is highly desirable.
• Demonstrated experience in sourcing, structuring, negotiating, and executing infrastructure deals across multiple sectors and regions.
• Strong network within the infrastructure investment and development community, including relationships with potential co-investors, advisors, and portfolio company management teams.
• Demonstrable experience of dealing with and managing state-owned enterprises from China.

Technical & Analytical Skills

• Proficiency in financial modelling (DCF, LBO, M&A, IRR analysis) and advanced Excel skills.
• Deep understanding of infrastructure asset management, financial structuring, and project finance.
• Knowledge of regulatory and legal frameworks affecting infrastructure investments, including tax structures, government incentives, and public-private partnerships (PPPs).
• Ability to assess risk and return on investments, with a proven track record of executing profitable deals.

Leadership & Interpersonal Skills

• Strong leadership and team management skills, with a track record of managing and mentoring junior professionals.
• Excellent communication and presentation skills, with the ability to convey complex financial and investment concepts to both internal and external stakeholders.
• Ability to work independently, while also being highly collaborative with cross-functional teams (legal, finance, operations, etc.).
• Strong negotiation skills and a proven ability to lead deal discussions to successful completion.

Personal Attributes

• Highly motivated and results-driven with a strong entrepreneurial mindset.
• Exceptional problem-solving skills and the ability to think strategically about investments and portfolio management.
• Ability to work in a fast-paced, dynamic environment with shifting priorities and deadlines.
• High level of integrity and ethical standards, ensuring alignment with the fund’s values and long-term goals.
• Fluent in Mandarin (both written and verbal) is highly preferred.

Why Join Us?

• Be part of a dynamic and growing investment firm with a strong track record in the infrastructure sector.
• Opportunity to work on high-profile, impactful investments in critical infrastructure projects across multiple regions.
• Competitive compensation package with performance-based incentives.
• A collaborative and entrepreneurial work environment with significant room for professional growth and development.

Responsibilities:

• Promote company services and products to customers.
• Conduct professional skin/body analyses and recommend suitable treatments and products.
• Perform facial, body, teeth, and other aesthetic treatments.
• Maintain high service standards in all customer interactions.
• Gain exposure to various aesthetic treatments (face, body, slimming, hair removal, teeth whitening, etc.).
• Meet and exceed sales targets.
• Deliver exceptional customer service.

Requirements:

• At least 1 year of experience in sales or as a beautician.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

This role overseeing and handle company's facilities maintenance

and administrative duties

1. Handles proactive and preventative maintenance works to the building facilities/ system/ equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift, dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure that all systems are in good functioning condition. If any repair or replacement are required, source for quotations and coordinate with the various stakeholders for the work to be carried out.

2. Make frequent trips to the various facilities within the Group to carry out routine inspection.

3. Contact and coordinate with both internal and external stakeholders / vendors on all the service maintenance, repair works and scheduling matters.

4. After completion by external vendor, conduct visual inspection to ensure that the works are carried out properly and satisfactorily.

5. Conduct bi-weekly night inspection to ensure the functionality of all the building signage and building security lighting.

6. Administrative duties such as preparation, verification & processing of Purchase Requisition/ Purchase Order and Invoices etc.

7. Updating of maintenance schedule and incurred expenditure reports.

8. Prepare annual building maintenance expenditure and budgetary reports.

9. Renewal of factory license, signage advertisement license, electrical installation license, subletting application, etc., and submission of new applications to relevant authorities whenever necessary.

10. To ensure that there is adequate stock for all toiletries and groceries supplies and place order if the stock is running low.

11. Prepare proposal to the management for any proposed improvement/ repair/ replacement work.

12. Assist in any ad hoc A&A/ upgrading/ improvement projects. Coordinate with the project consultants/ contractors and monitoring the project progress.

13. Review of drawings, building plans to ensure that the design specification complies to the owner’s requirement as well as to the statutory code of practice/regulation.

14. Quality control of work done by contractor to ensure that all works carried out are in accordance with the approved drawings, work scopes and technical specifications.

15. Any other suitable duties that may be assigned by the Management from time to time

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menuKitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping