The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Job Title

Job Description Summary

Job Description

About the Role:

• Execute on Asia Pac / India real estate plans to deliver on key GRE portfolio metrics.
• Partner with internal functions and external Real Estate providers for transaction, design and project management to ensure the successful execution of real estate strategies and enable the businesses to meet their objectives.
• Develop and maintain strong working relationships with senior management in the business across Asia Pac / India region striving to provide excellent customer service in all the aspects of delivery from the Global Real Estate (GRE) team.
• Manage the integrity of data across the region to enable proactive portfolio management and optimize C&W’s client’s use of its property assets across the region, exploiting cost and space reduction opportunities.
• Collaborate with external partners including leading cross-functional teams across multiple projects ensuring clear accountability and obtaining results.

About You:

• Bachelor’s degree in real estate, Business Management, or Finance.
• At least 5 years of Corporate Real Estate function experience with MNC.
• Experience influencing and driving results through external partners including leading cross-functional teams across multiple projects.
• Experience in financial analysis and modeling.
• Strong knowledge of the India market, with at least 5 years of experience in dealing with India transactions is mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Description:

• Close communication with projects to reflect PD/SPM’s intention for the project and establish Contracts management policy/tactics in line with PD/SPM’s intention.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverable.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Ensure procurement/award for permanent works is in accordance to approved procurement schedule, with the correct scope of works.
• Interpret contractual clauses and prepare contractual correspondences.
• Review all incoming and outgoing documents for any contractual implications.
• Performs costs estimates.
• Prepare and update cash flow charts.
• Identify variation works.
• Identify contractual and extension of time claims.
• Liaise with consultants QS on progress payments and variation orders.
• Estimate subcontractors’ final cost.
• Estimate Main Contract Final Account.
• Main Contract Final Account Settlement.
• Leads Contract Section in monthly routine works such as preparation of subcontract payment certificates, main contract claim etc.

Job Requirement:

• A Bachelor’s Degree in Quantity Surveying, Science, Building or Engineering.
• At least 20 years of experience in the procurement of civil projects and/or civil variation works.
• At least 8 years of supervisory experience in managing a team of Quantity Surveyors.
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• Have experience in LTA projects have an advantage.

Responsibilities:

• Assist CEO on all commercial, procurement and contractual matters for the operation of power plant and mine.
• Perform commercial review on new tender, contracts or contracts’ amendment and make recommendation to the CEO.
• Undertake financial analysis and review on historical performance and projection of the company.
• Responsible for review of all project reports.
• Involve in the commercial meeting with project stakeholders.
• To undertake specific task under the instruction of CEO

Requirements:

• Master degree in Engineering / Business / Finance
• Minimum 10 years of related working experience, hands on leader and result oriented
• Able to manage across different cultures with good communication skills;
• Proven relevant international track record preferably in power / infrastructure sector;
• Proficiency in spoken & written English and Chinese (Mandarin) where need to liaising with China stakeholder.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

COMPANY DESCRIPTION

Founded in 2011, Empact is a social enterprise with a social mission to build the capacity of social organisations in Singapore and the region. As a capacity builder to non-profits and social enterprises, we serve as an intermediary to our corporate partners where we match and manage their resources, expertises and skilled volunteers with the real needs in the social sector.

Much of the matching, in most cases require us to design and develop customised activities or programmes for a meaningful exchange or partnership between corporates and social organisations. This is to ensure a win-win for both parties towards a sustainable and effective social impact.

In the bigger scheme of our social mission, we bridge the capacity gap in the social sector with other stakeholders such as government agencies, grantmakers and volunteers to provide social organisations access to affordable (or pro bono) and professional services that are critical to their daily operations.

Over the past years, we have impacted more than 700 social organisations and channelled 8,000 volunteers to contribute to the growth of the social sector. In 2019, we were selected as a finalist for the Social Enterprise of Year by of the President Challenge. This is the highest accolade for social enterprises in Singapore.

RESPONSIBILITIES

We are currently looking for hands-on and meticulous individuals who are passionate to inspire and support corporations in their volunteering journey.

This job is for you if you are:

Passionate about active engagement in supporting the non-profit sector and social enterprises

Able to strive well in an action-oriented and agile environment

Comfortable working both independently and in coordination with cross-functional teams

Able to work on multiple projects and prioritize effectively

Motivated to exercise and stretch your different skill sets and gain professional development

Enthusiastic and committed in providing excellent service to clients and stakeholders

Committed to knowledge sharing and can work with volunteers and other interns

Possess relevant experiences in any of the following:

- project management

- program coordination

- event management

- employee/community engagement

Basic knowledge of, or some experience in marketing or communications

Basic knowledge of, or some experience in data analysis

Strong interpersonal skills, and verbal and written communication skills

Have some familiarity of the community and social service sector

Proficiency in using Google Drive Documents and Excel

What We Offer

• Platform to gain exposure
• Opportunity for impactful contribution
• Opportunity for Learning
• Commitment to coaching culture

Interns can expect to gain insights from their assigned mentors. Interns can also choose to work on an area that excites them and be responsible for an internal organisational development project that they would propose

The internship positions are available from February. Preference is 6 months full time, minimum period 3 months.

Be the difference

If making a difference matters to you, then you matter to us.

Our solutions make a difference – and so do our people.

We're looking for a Revenue Marketing Manager, APAC. The Revenue Marketing Manager is responsible for collaborating with country leaders, functional marketing colleagues, customer success leads, and sales teams to support executing the Go-to-Market strategy for assigned markets. As a market expert, you will develop and implement high-impact marketing plans focused on building awareness and reputation, generating high-quality opportunities, driving customer retention, and supporting channel partners. You're expected to have advanced knowledge in monitoring marketing automation tools and digital channels. You will report to the Revenue Marketing Director, APAC, for Clinical Effectiveness, based in Singapore.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements). #LI-Hybrid

Get to know us at https://www.wolterskluwer.com/en/health

What We Offer

• Great compensation package
• Medical Insurance and Dental benefit for employee and family
• Flexible working hours to improve work life balance
• Learning and Development Program
• Paid Leave and volunteer leave
• Wellness Programme

About the Role

Collaborate closely with the senior manager for APAC marketing and country managers to develop and execute quarterly and annual marketing plans for target markets, ensuring regional strategy complements and supports global marketing objectives and sales targets.

• Develop and execute multi-touch digital marketing campaigns based on the buyer’s journey to grow and engage audiences; acquire and convert leads across different channels and platforms.
• Work with local vendors, channel partners, and internal Wolters Kluwer teams to create and execute awareness and pipeline generation campaigns, leveraging appropriate global audience and digital campaigns and working on localizing and translating digital and audience program content as required.
• Ensure successful execution of plans on time and on budget.
• Create, monitor, and report on pipeline and results using CRM and marketing analytics tools, identifying trends and risks, and implementing actions to ensure future pipeline is sufficient to achieve sales target, including net new opportunity pipeline creation, pipeline acceleration, and pipeline gap initiatives.
• Drive ABM programs: 1 to 1, 1 to Few, 1 to Many, and competitor monitoring in collaboration with local sales teams and ABM marketing team.
• Work closely with the regional sales team to ensure they are aware of and involved in marketing activities and provide feedback on ideas and opportunity progression.
• Work with the product marketing teams and country managers to develop and implement product launch plans for relevant target markets.
• Track and report marketing project timelines, tactical KPIs, and sales results.
• Work with the APAC revenue marketing team to share learning and best practices.
• Develop and execute thought leadership programs that increase awareness and build reputation:
• Understand HIT challenges/trends in the assigned markets and work with content experience colleagues and agencies to develop relevant and compelling material, ensuring it is persona-based, aligned with global audience messaging, and differentiates Wolters Kluwer versus competitors.
• Work with local PR agencies, event agencies, and media partners to implement effective thought leadership programs.
• Support retention programs:
• Support retention efforts through participation in international high-touch customer strategy and Top 100 account activities.
• Produce customer profiles and testimonials that highlight the value and impact of CE solutions.
• Support Channel Partner Program
• Work with local channel partner managers to onboard, enable and support partners to achieve business growth and deliver on regional objectives related to market development, awareness, education, and pipeline creation.
• Track marketing impact in partner regions by monitoring opportunity progression and reporting KPIs against targets to relevant stakeholders (MDF use, pipeline generation, marketing-assisted wins).

About You

• 3+ years of broad marketing experience gained in large multi–cultural global companies, using tactics such as digital marketing, C-Suite lead generation campaigns, event management, content marketing, PR, and media engagement, with a track record of generating and managing marketing contribution to revenue.
• Highly creative with experience in devising integrated marketing campaigns that engage, inform, and motivate.
• An understanding of digital metrics to measure each marketing funnel performance.
• Experience in marketing in multiple markets and appreciation of cultural factors that influence ways of working both internally and externally.
• Highly self-motivated individual with a strong work ethic and demonstrated excitement for new challenges and opportunities.
• Proven ability to effectively manage multiple priorities and projects
• Strong organizational and project management skills with excellent attention to detail.
• Good communicator with an ability to build positive cross-functional (sales, corporate marketing, customer success) and management relationships
• B.A. or B.S. degree
• Proficiency in English is essential; fluency in Korean or Chinese is a distinct advantage.
• International marketing experience is preferred.
• Prior healthcare or technology sector experience preferred.

Travel Requirement

• Up to 15-30% travel

About Us

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government

1. Initiate new collaborations with external parties.
2. Oversee the planning and management of assigned projects from initiation to completion.
3. Produce budgetary proposals, implementation plans and project updates.
4. Initiate and build new contacts for the various programmes and initiatives conducted.
5. Write project proposals, reports, marketing materials, meeting notes and other related documents.
6. Provide support to the International Outreach Committee
7. Work with MOU owners to track and maintain the centralized MOU management system with local and international partners.
8. Coordinate and delegate admin support for local and international committee meetings (minutes writing, tracking actionable etc.) on regular basis.
9. Other duties as required.

Required Competencies / Skills:

• Candidate must possess a degree in any related field.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Demonstrate excellent project management skills, including planning and prioritization.
• Candidates are expected to be independent and responsible; also possess a willing and positive attitude.
• Excellent written communication skill is a pre-requisite for this role as well.
• Strong research and analytical skills and interpersonal skills
• Experienced in building and maintaining collaborative relationships.
• Highly motivated individual with determination to achieve goals.
• Demonstrates proactive mentality, responsible and attentive to details.
• Microsoft office skills are required.

Position Overview:

We are searching for a Senior Client Communications Associate who will be responsible for crafting well-written and compelling responses to Requests for Proposals (RFPs), RFIs, client questionnaires, and other written deliverables. The ideal candidate will have strong writing skills, performance and analytics experience, and the ability to juggle and meet multiple deadlines while maintaining extraordinary attention to detail and quality during periods of high volume. This role will work with members of Client Service, Business Development, Client Reporting, Compliance, Consultant Relations, and the Investment/Research team. This role will report to the Manager of Client Communications based in Boston, MA USA.

Acadian supports a hybrid work environment, employees are on-site 3 days a week.

What You’ll Do:

• Write tailored, persuasive, high-quality responses to RFPs to support business development efforts across the globe

• Complete client and consultant questionnaires/templates

• Update consultant databases

• Assist with research for monthly and quarterly market commentary

• Assist with information/data projects

• Develop and hone a strong knowledge base of the firm's products, asset classes, investment approach, and other aspects of the corporate platform to effectively understand and respond to prospect and consultant requests

• Maintain and drive development of the RFP database (Qvidian)

• Retrieve and analyze data to complete quantitative components of RFPs/RFIs and ensure data provided is accurate and applicable.

We’re Looking for Teammates With:

• Bachelor’s degree

• 3-5 years of experience in the investment management industry; Experience in RFP, client communications, or similar capacity a plus

• Demonstrated quantitative and analytical skills including knowledge of the industry as it relates to investment performance, fund characteristics, and attribution

• Proficient in MS Office

• Strong attention to detail; Excellent written and editing abilities

• Proven ability to work well in a fast-paced, deadline-driven environment

• Ability to work well within a small-team environment and partner effectively with client/prospect-facing staff, as well as a number of other groups throughout the firm

Why Work Here:

Acadian is a quantitative investment firm where ideas are empowered by technology. Our team is made up of a diverse mix of professionals who thrive in a culture that fosters ingenuity through collaboration and transparency. We offer a casual office environment, top-notch benefits, and excellent professional and personal development opportunities.

It is the policy of Acadian Asset Management LLC to provide equal employment opportunity to all qualified persons without regard to race, creed, color, sex, age, national origin, marital status, veteran status, citizenship status, disability, pregnancy or parenthood, or sexual orientation.

[Application Lifecycle Management]

• Establish, implement and improve the mechanisms to monitor, manage and provide progress on all activities of application lifecyle and team member’s performance
• Identify opportunities for improvement on application lifecycle activities (development, performance, testing, configuration management, deployment, maintenance, retirement) through optimization & refactoring (design, code), process improvement, toolset adoption
• Providing application administrative support (installation, configuration, deployment, testing, training, monitoring) across applications as needed
• Build the process related to quality, data protection, and security standards; ensure the software development process follow operation standard as a foundation of robust product scalability.

[Project Management]

• Balance competing project constraints including but not limited to scope, quality, schedule, budget, resources and risks in order to accommodate the needs of each customer
• Address the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements and creating project deliverables
• Manage multiple concurrent projects and accountable for the quality and on time delivery of the software component.

[Team Management]

• Lead and manage a Software Team (locally and overseas) in performing the entire software development life cycle (software development,) that meets the needs of users.
• Building a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences
• Manage the collaboration with external consultants or vendors.

Requirements

• Degree in nformation Technology, Computer Science, Computer Engineering or other relevant field of study
• More than 5 years relevant working experience, of which at least 3 years of experience leading software teams in the delivery of projects
• Extensive experience in software design and development, a working knowledge of various frameworks and languages such as .Net (core), Java Spring (boot), Javascript, Python, SQL, etc.
• Candidates will be subjected to a technical assessment)
• Strong technical, analytical and debugging/troubleshooting skills
• Familiarity with Application Lifecycle tools like Jira, Confluence, Microsoft DevOps and cloud-based systems (AWS, Azure, GCP) is an advantage
• Familiarity and experience in designing and creating operational dashboards and integrating multiple data sources is an advantage
• Strong budgeting, leadership, and managerial abilities, to lead the software team and manage the project stakeholders
• Excellent written and verbal communication skills are essential for engaging (customer) management, determining software requirements, and delivering of solutions
• Technology focused, self-motivated and proactive in keeping abreast of current technologies
• A Team player that can work with minimum supervision

Reporting to the GM, the Operations Executive’s primary responsibility is to oversee and ensure smooth the day to day operations of the company, and support the company to hit growth targets and sales goal.

Job Responsibilities:

Inventory

• Update, maintain and keep accurate inventory records in system on a consistent basis.
• Monitor stock depletion and manage weekly stock withdrawals from external (bonded) warehouse to ensure optimal stock level at all times.
• Process stock transfers (consignment/ collection) and goods returns.
• Verify the accuracy of stock movements by conducting detail audits of the inventory on a regular basis.
• Report stock loss/ damage; investigate inventory errors and reconcile stock discrepancies in a timely manner.
• Track goods returns, investigate all the potential causes and suggest corrective measures for improvement.
• Oversee quarterly stock take.
• Work closely with warehouse team to create and implement effective inventory control procedures.
• Work closely with purchasing team to ensure stock sufficiency.

Operations

• Oversee daily business operations and addressing operational issues.
• Supervise warehouse and logistics team, including fleet and warehouse management, and backup when required.
• Responsible for enforcing company policies and procedures within the office.
• Liaise with different departments to improve performance and work efficiency.
• Evaluate current work processes and recommend improvements.
• Develop and maintain standard operating procedures and operational guidelines for staff.
• Educate operations team on best practices, company policies and service excellence standards.
• Ensure warehouse and fire safety are compliant with government regulations.
• Oversees warehouse/logistics equipment, property management and maintenance.
• Support the Sales and Marketing team in implementing activities and event-related operational requirements.
• Generate operational reports for management as needed.
• Other ad-hoc duties assigned.

Skills and personal qualities:

• Communicating clearly in both oral and written form
• Paying attention to detail so that operations run smoothly
• Prioritizing so that the most important matters are attended to quickly
• Exhibiting good organizational abilities in order to keep everything on track
• Possessing a goal-oriented mentality to always be on the lookout for ways to make the company more efficient
• Grasping numerical concepts in order to interpret data and make sound decisions
• Knowledge of Microsoft Dynamics 365 Business Central is a plus.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Sales Engineer / Manager (Min. 2 years Experience)

Responsibilities:

• Abilities to read & interpret mechanical drawing is a must.

• Good Communication & interpersonal skills.

• Identify develop new business opportunities.

• Respond to customers, enquiries, quotation, follow up, provide technical solution to client on co's products & services.

• Expand existing business opportunities.

• Achieve corporate sale targets.

• Work with operation team in providing total customer service.

Requirement:

• Experience in Precision Manufacturing environments.

• Possess valid Class 3 driving license (Preferably with own vehicle).

• Only Singaporean and SPR are welcome to apply.

• A team player, ethical personality & a strong acumen in technical sales.

• Able to communicate in English / Mandarin.

• Tertiary education in Precision Engineering or mechanical is highly desirable.

Here at THE PROVIDORE SINGAPORE we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

If being part of a fun, dynamic team that works hard yet plays harder is something you are looking for, what are you waiting for? You might just be the next celebrated member of our team!

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

OUR BRANDS:

1. THE PROVIDORE SINGAPORE

Western Cuisine

• Downtown Gallery, Mandarin Gallery. Paya Lebar Quarters, Raffles City, Raffles Place, Wisma Atria, and Vivo City

2. RISTORANTE LUKA

Japanese & Western Fusion

• Tanjong Pagar and Cross Street Exchange

3. SUSHI KATORI

Omakase Sushi

• Tanjong Pagar

4. THE WINE DISTRIBUTION COMPANY (TWDC)

• Ayer Rajah

HIRING FOR:

RESTAURANT MANAGER

• THE PROVIDORE SINGAPORE

Western Cuisine

Job Description:

You will be responsible for managing the daily restaurant operations, safeguarding our restaurant's revenue, profitability, and quality goals.

This will be achieved by preserving our positive and productive work environment for the betterment of our employees, as well as by upkeeping the highest standards of customer service quality for our guests.

• Adhere to the standards of service and lead by example, as per requirements and training
• Work closely with the Marketing team to organize marketing activities, such as promotional events
• Guide the team in positively recommending and promoting meal items to our guests, as well as advising them on any on-going promotions
• Be involved and prepare for pre-service meetings
• Evaluate the operations and procedures and suggest improvements
• Create a sound and strong working relationship with staff and develop them to their fullest potential
• Attend and promptly respond to our guests on only queries and / or needs
• Participate in the regular evaluation of operations and procedures, suggesting improvements wherever possible
• Support enforcement of strict hygiene regulations and upkeep of the restaurant's overall cleanliness, hygiene, and safety standards
• Plan and prepare employee rosters, and reports where required
• Any other skill-development or ad-hoc task as assigned

Job Requirements:

• Will be good to have at least 5 years related working experience in a similar restaurant or Food & Beverage (F&B) environment

*We have a long and positive track record of developing our Restaurant Supervisors to Assistant Restaurant Managers, Restaurant Managers and Multi-Outlet Managers

*There are also career development options in Bar, Back-of-House (BOH, Bakery, Pastry, Deli, and Retail if the interest and passion is there

• Able to work under pressure in a fast-paced, yet fun environment
• Great communication skills with positive, interpersonal, and man-management skills
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

We look forward to receiving your application, and the opportunity to meet you!

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Project Assistant Manager to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Project Assistant Manager:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Diploma in Engineering or a related field.
• At least 3 years experience in B2B sales in related industry
• Stong connections and a robust network within the construction / building sector is an added advantage
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

MAIN DUTIES:

Control and analyse on a on-going basis the following:

• Quality levels of production and presentation.
• Guest satisfaction.
• Merchandising and Marketing.
• Operating food cost.
• Cleanliness, sanitation, hygiene.

Visionary and Modern

• Is open, shows curiosity and seeks out new trends
• Is innovative and modern, creating exceptional dishes
• Is a perfectionist; a sharp eye for detail leads to excellence
• Knows how to communicate, plays a role in public relations with restaurant guests

Guest Service Responsibilities

• Attend to specific guests as required.

Technical Responsibilities

• Responsible for the production, preparation and presentation of all food items, to ensure highest quality at all times.
• Execute inspections of physical aspect the food preparation areas.

Relation

• Provide functional assistance and direction to the kitchen operation.
• Coordinate functions and activities with other Food & Beverage Departments.

Confidentiality

• Ensure Outlet, Customer and Staff information or transactions are kept confidential during or after employment with the company.

NOTE

This document reflects the job content at time of writing and will be subject to periodic change in the light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly.

Job Purpose

The Engineering and Management Associate (EMA) Programme is SMRT’s graduate programme which will provide a structured pathway for those who aspire to make a difference as engineering leaders.

Your journey begins with a one-month foundation programme, followed by structured development, specialised training and varied opportunities leading to professional accreditation. Your development will be further enhanced through our comprehensive 'Triple E' Development Framework - (1) Education, (2) Exposure and (3) Experience, designed to nurture and develop capable and talented individuals for future leadership positions in the company.

Responsibilities

• Support the Group/Line/Centre of Excellence’s efforts to deliver on daily, short term and long-term objectives and KPIs
• Responsible to support and perform preventive and corrective maintenance or operations to ensure a safe, reliable and efficient daily trains or bus operations
• Responsible to comply with and exercise safety at all times in accordance with all safety requirements
• Responsible to ensure the timely completion of all duties and/or projects, as assigned

Qualifications & Work Experience

We are looking for individuals who:

• Possess leadership ability, a passion to serve and make a difference
• Thirst for challenges and new experiences
• Thrive in a fast-paced and challenging environment
• Strong team player with effective communication skills

Role:

• Offering advice and resolutions for technical issues to ensure optimal ship performance, meeting service requirements cost-effectively.
• Planning, coordinating, and executing major repairs, dry-dockings, and retrofit upgrades for vessels.
• Accurately budgeting and managing ships within approved financial limits.
• Collaborating with the procurement and contracts department to ensure timely supply of spare parts and consumables to ships.
• Ensuring ships are managed in compliance with Flag state, Classification society, and Port State requirements.

Requirements:

• Previous experience as Chief Engineer on ocean-going vessels or Class 1 COC Master Mariner with prior service as Master.
• IT knowledge of Microsoft tools (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Familiarity with Planned Maintenance Systems and knowledge of technical, procurement, and logistics processes.
• Demonstrated growth and learning attitude.
• Strong leadership and people management skills.

We are in the business of ideas. We create experiences that connect brands to the people who matter most to them. We specialise in crafting bespoke, unique and emotionally impactful projects for our clients in South-East Asia and Europe.

With Offices in Singapore, France, Indonesia and Cambodia, we also operate projects in Vietnam, Thailand, Australia, Korea, Japan, Malaysia, Bhutan, Italy, Germany, Croatia and Spain.

We are looking for an experienced HR Manager to join our growing team. In this role you will focus on our most important asset, our people. This role is responsible for engaging, training and developing our people, working closely with the HR Manager (TA) to make Chab Events an amazing place to work.

Engagement Responsibilities:

• Measure Employee Engagement across the organisation, and design creative initiatives to increase engagement.
• Work with the Senior HR Manager to manage the onboarding process to ensure new joiners are onboarded quickly & smoothly
• Craft various initiatives and events that encourage a fun and positive work environment, where employees feel valued and appreciated
• Manage team bonding activities & schedule, delivering engaging and creative experiences.

Operations Responsibilities:

• Handle HR administration functions
• Assist the Finance department with monthly Payroll
• Benefit & Welfare Administration
• Onboarding & offboarding
• Handling queries relating to HR matters
• Raise contracts, promotion and salary related official letters
• Manage HRIS System (leave allowances, engagement activities, compliance etc)
• Prepare weekly reports for senior management on key HR Analytics
• Manage work pass application & renewal process
• Liaise with MOM & other government entities relating to labour law, surveys, grants etc
• Adhering to employment laws and ensure compliance with employment legislation
• Liaise with IT service provider for IT related set up & any issues

Must haves

• More than 6 years of HR experience, with a minimum 3 years experience in a Generalist / Operational HR role.
• Ability to manage in all directions
• A positive, proactive can do attitude, with a solution oriented approach
• Experience delivering training advantageous
• Expert communicator, fluency in English essential
• The ability to motivate and inspire others
• The willingness to work in a fast paced environment, with high levels of ambiguity

It would be great if you also have

• Experience, or an interest, in the events & creative industries
• Formal HR qualification (CIPD, IHRP or equivalent)

The successful candidate wont have 100% of the experience we’re asking for. If you’re reading this, and you have the passion and desire to work in a fast paced environment with the ability to elevate our Talent Engagement efforts then we want to hear from you.

Why Chab?

• Being part of a team that preserves Chab’s culture as a fun, dynamic, multicultural and diverse and continuously expanding team;
• Consistently providing the team support with their intense pipeline of projects ranging in size and industry with well known brands;
• Being part of a rapidly growing international group where no 2 days are the same;
• Developing the team and yourself with focus on training, development and knowledge sharing
• The Aperos (you’ll get it…)
• A super fun and dynamic team of 50+ strong members
• Unlimited coffee and snacks

This role is to bring the right products to the right market at the most efficient price, maximizing volume and profitability (for BMW AG, BMW Asia, and Importers/Dealers) while maintaining a sustainable product lifecycle. Gaining and maintaining market leadership through a holistic short/mid-term and long-range product strategy and supporting brand attractiveness via product communication and advocacy.

What awaits you?

• Responsible for maintaining competitive, sustainable product/price positioning in regional markets.
• Ensuring organization profitability and target volume achievement throughout the various product lifecycles.
• Planning long-term product strategy or volume and building technology roadmaps, gathering regional market requirements, and assessing the competition, to bring the most desired products and services to market.
• Project Management of strategic business initiatives in the markets.
• Advocating a product-focused sales and marketing approach, motivating internal and external partners, media and customers through product presentations.
• Ensure that all product/price positioning and model profitability decisions are made by a uniformed consensus within the organization.
• Negotiate and enable product and technology related requests, volume planning, and Business Cases to ensure that the right products and services are represented in each regional market at a profitable level.
• Implement ad-hoc product/price measures proactively, to exploit full market sales potentials.
• Proactively guide and support Product Management of regional importers with resources, technical competence.

What should you bring along?

• Bachelor’s Degree or master’s degree in engineering or business Management.
• Minimum 4 years in Automotive Industry
• Must possess a valid driving license.
• In-depth knowledge of current global automotive scene, competence in automotive technology and consumer electronics, with a passion for new technology, innovation and mobility solutions/services.
• Proficiency in all Microsoft Office applications, as well as Product Management practices and techniques.
• Excellent communication skills and organization skills.
• Solid presentation, negotiation, and public speaking skills

Responsibilities:

1. To Oversee daily operation and activity for Department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills