Description:

• Responsible for the quality and timely completion of QP(S) supervision works.

• As part of the site supervision team i.e. RTO, in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference & contract requirements.

• Liaise positively with client, consultants & authorities for the benefit of the company.

• Promote and safeguard the reputation & positive image of the company.

• To adhere to ISO procedures

Requirements:

• Accredited with IES

• Minimum 3 years of supervision experiences including experience in piling works, prestressing, highways bridge, elevated viaduct, MRT station, road works, deep excavation & tunnelling works.

• Candidates with relevant LTA experiences are recommended to apply.

• Candidates with M&E certificate

Estimated start date:

• Immediate

Responsibilities/Duties

· Receive shipments for the LPS departments from the different couriers and perform all related tasks.

· Resolve misrouted shipments (not intended for LPS or Covance) and perform all related tasks.

· Open and clean inbound LPS shipments.

· Ensure QC of the discarded material to prevent any failures and report to management as needed.

· Maintain temperature of specimen in received condition.

· Scan shipments into the database.

· Electronically archive requisitions using the document management system.

· Timely perform the 1st data entry of all patient demographics and Administrative entries (1st Accessioning).

· Prepare the original requisitions for hard copy archiving.

· Check and result the different administrative data via RES if applicable.

· Perform tasks in the Aliquotting area. Maintaining and cleaning of instrument if applicable, as well as manual aliquots and related tasks.

· Sort testing specimens as per local "rules" (manual / automatic sorter, if applicable).

· Sort specimens for storage and acknowledge them in the system with the pre-scan function.

· Perform Kit Receipt process under supervision of trainer with the expectations to perform Kit Receipt process independently after completion of training.

· Ensure kits are timely processed and samples timely delivered to the concerned departments.

· Generate an appropriate audit trail of all activities

· Perform On-call and after hours duties as needed.

· Ensure concerned SOPs are timely read.

· Adhere to all company policies and procedures and perform all departmental and interdepartmental SOP’s as written.

· Adhere to all safety guidelines, SOPs. Identify potential biohazard problems and follow corrective action. Encourage others to follow biohazard precaution.

· Ensure daily suitable cleaning of the work places of the department

· Maintain the training file correct and up-to-date.

· Ensure work area and department is kept in good order.

· Ensure proper documentation is made for future reference.

· Minimize biohazard waste.

Requirements:

· Diploma/Degree in Life Sciences/Biological Science/Biomedical Science or related fields

· Minimum 1 year applicable work experience

Strong communication and organizational skills

Interested candidates please send in your resume to:

[email protected]

Valerie Yong Kian Fung

R1103704

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• 5 days work week
• Attractive remuneration salary package
• Career progression and advancement

Description:

• To assist the Facilities Executive on matters relating to the security
• Lead a team of technicans, outsourced security officers and housekeepers to ensure the smooth operations of day-to-day building's operations
• Provide solutions to preventive and corrective maintenance of building facilities and fire protection facilities and equipment at all times
• May be cross-deployed to support other departments/warehouses whenever needed
• Shall always be on standby 24/7, ready to respond to crisis and emergency.

Qualifications:

• A minimum of 'O' Level and above is preferred. Candidates with qualification below 'O' level should come with relevant working experiences
• Minimally 2 years of leading a team in any facilities settings
• Relevant knowledge in logistics or warehousing facilities will be advantageous
• Must possess a valid PLRD security license
• Preferably trained in CERT, First Aid and AED
• Location: WEST!

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

We are open to hiring both full-time and part-time positions.

1. General office administration and support

• Maintain inventory movement for publications and merchandise materials
• Manage yearly publications consignment sales
• Dissemination of marketing materials as required
• Provide logistical support, for events or activities
• Handle incoming and outgoing mails and courier
• Maintain office stationery and pantry requirement
• Maintain contact database and update library records
• Maintains and update website, manage social media platforms
• Responsible for crafting EDM or marketing materials (content management)
  

1. Finance support

• Verification of procurement and payment requests
• Perform Goods receipt note (GRN)
• Prepare revenue and expenditure statements
• Prepare Manage receivables from funding source
  

Requirements:

• Diploma or Degree in Finance/Mass Comms/Administrative skills
• Proven project coordination and budget management skills.
• Preferred 2+ years of experience in similar role
• Good writing skills and savy in social media platforms
• Ability to work independently with minimal supervision in small team environment
• Proficient in Microsoft applications, such as Word, Advanced Excel and Powerpoint and SAP/ARIBA preferred.

Training and Development

• Assist HR Manager on preparation of the organisation training plan
• To utilise Oracle Netsuite to allow HR and employees to better track their training activities during the course of the year
• Administer and arrange the mandatory core skills training program required by BCA (CSOC, coretrade), ensure the yearly BCA coretrade renewal is in place and training requirements are met
• Administer grants/ fund application for eligible training courses
• Review and update HR Management Procedure when changes occurred
• Maintain all training records

Recruitment – Site Staff

• Coordinate staff recruitment and selection process (site staff) by following the current hiring procedure and liaising with the project managers. Review and provide suggestions to the current hiring procedure by ensuring current practice is timely and comprehensive
• Deal with the administration required by the HR policies relating to the appointment of newly recruited site staff. This includes BCA verification of new worker, security bond purchase, drafting of the letter of appointment, processing of staff access pass, arrangement of pre – employment medical check-up for work pass holders and assisting on bank account opening. PPE arrangement – ensure store supervisor submit the items collection form back to HR after issuance
• Provide advice and assistance to hiring project managers on staff recruitment for site staff by checking on their pre-employment history on WPOL and coretrade/multiskilling status on construction workforce registration system (CWRS)
• Ensure recruitment process for site staff are compliant to local laws and fair employment practices
• Administer exit process (site staff) – booking of return flight ticket, return of staff access card, work permit, cancellation of work pass etc.

Personnel Administration/ Compensations and Benefits – Site Staff

• Maintain all personnel documents and ensure their confidentiality. Administer and update employees’ database onto HRIS and employees’ personnel file.
• Random checks on attendance. Investigate and understand causes for site staff absences or OT overclaim
• Administer work pass application, renewal and cancellation (site staff)
• Process renewals for site staff, and ensure salary increment on renewals are approved by the project directors, submitted together with the performance appraisal and increment is in line with the compensation and benefits policies

Other HR Related Projects & Administrative Tasks

• Updating of vehicle repair and petrol costs (all vehicle related issues)
• Monitoring vehicle COE expiry and insurance renewal and purchase of road taxes for full fleet of company vehicle system. Updating vehicle info on the vehicle fleet management system

JOB REQUIREMENTS

• Candidate must possess preferably diploma in Business Studies/Administration/Management, Human Resource Management, Psychology or equivalent. Nitec holders can be considered.
• Candidates with relevant experience with non-related qualification are highly encouraged to apply
• Need for a passion for human resources and a people-centric mindset
• Good English writing and communication skills is a MUST for this role
• At least 1-2 Year(s) of working experience in the related field is preferred for this position, diploma holders with limited working experience are welcome to apply too.
• Required Skill(s): training and development, employee relations, organisational development
• Preferably Junior officers specialized in Human Resources or equivalent.

• Diploma Holder or equivalent.
• Preferably with 1 to 2 years working experience in shipping industry but not essential as training will be provided.
• Good command of English for both written and verbal.
• Some knowledge on shipping procedures will be an advantage.
• Good time management and organizational skills.
• Customer oriented and possess good interpersonal skills.
• Team player with positive can-do attitude.
• Proficiency in MS Office (Words, Excel, Outlook, Powerpoint etc).
• Able to start work in short notice

Job Summary:

As the Operation Officer at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. You’ll look after the safety and well-being of the residents in our shelter, ensuring day-to-day operations run smoothly so that our beneficiaries always have a safe space to return to and rest.

Key Responsibilities:

Client Supervision

• Provide administrative and operational support in overall shelter operations.
• Handle day-to-day general queries from shelter residents.
• Assist in the admission and orientation of new shelter residents.

Conflict Management

• Manage general disputes that may occur between co-living shelter residents.
• Respond to incidents within shelter units, such as de-escalating crisis situations, and notify Operation Executive / Senior Operation Executive for the next action step.

Workplace Safety and Health

• Support the maintenance of the security, health, and safety of the shelter environment.
• Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance.
• Enforce shelter rules and conduct shelter inspections for compliance with shelter rules.

Administration

• Collect statistics for monitoring and evaluation of activities and programmes of the shelter.
• Perform and assist in data entry for client and operational records.
• Collect and maintain records of payments from clients for shelter fees and utilities.
• Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to the Operation Executive / Senior Operation Executive.

Competency Requirements:

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Self-motivated individual with the ability to work independently.
• Physically fit for general work

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum GCE ‘N’ Level / ‘O’ Level / Nitec Certification in related disciplines
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Job Description

• To provide Support full spectrum finance duties, including but not limited to procurement, payments, accounts receivables
• To provide grant management administration, such as grant claims, progress report’s financial reporting and other grant variation request.
• To provide administrative support, such as assets management, filing, phone enquiries, mails collections, stationery orders, etc
• To provide finance and administrative support for Annual Meeting and assist in pre and post event activities
• To assist in other finance or administrative functions as and when required by team

Qualifications

· Diploma/ Degree in Administration, Accounting or Finance, and minimum 2 years of work experiences

· Positive working attitude

· Good organization and communication skills

· Experience in SAP HANA, Ariba

· Good knowledge of Microsoft Office application like Excel, Word, Teams, DocuSign and online communication application is an added advantage

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Role:

Property Officer (Estate Inspections / Facility Management / Up to $4000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Working Location: North / Northeast, Office at Ang Mo Kio)
• 5.25 Days work per week (8.30am to 5.30pm + OT, Sat: 8.30am to 1pm + OT )
• $2500 to $4000
• Min Diploma in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent
• Able to work under pressure and work beyond normal working hours and on weekends/public holidays.
• Career Progression Opportunities

Job scope:

You will work closely with the Property Manager to provide excellent support to estate residents in executing daily estate inspections to ensure high quality standard of horticultural, maintenance and implement improvement works. In addition, you would need to manage and attend to residents/tenants’ feedback as well arrears cases.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Description

1. Carry out technical work in the laboratory; receive specimens, perform tests orders, review and record test results, and manage specimens after tests have been conducted
2. Ensure equipment, upkeep of the laboratory and inventory are maintained at high quality or conducive for daily work
3. Ensure compliance to company policies and procedures, internal and external quality controls (QCs) requirements; troubleshoot any test non-compliance
4. Regular review of maintenance, QC and communication logs. Active response in problem-solving
5. Handle phone inquiries, print and pack reports
6. Flexible to adapt with changing work arrangement depending on staffing needs
7. Any other duties as assigned

Job Requirements

• At least Diploma in Biomedical Science/ Molecular or any related course of study
• Fresh Graduate or at least 1 year of laboratory work experience in a clinical laboratory.
• Candidates with extensive years of relevant experience, in at least 1 of the following disciplines (i.e. Chemistry & Immunology, Haematology or Molecular Diagnostics) will be considered as Senior Medical Technologist
• Computer literate - competency in using various laboratory softwares
• Responsible, multi-tasking, meticulous, diligent, patient and tolerant
• Team player with positive working and learning attitude, excellent interpersonal and communication skills

At Royal Ocean Marine, we are currently seeking a skilled and experienced IT Officer/Manager to join our client's team. As the IT Officer/Manager, you will be responsible for overseeing and managing the company's IT systems and infrastructure. This includes managing the IT team, developing and implementing IT strategies, ensuring data security and compliance, and providing technical support to staff. If you have a strong background in IT management, excellent leadership skills, and a passion for technology, we encourage you to apply.

Responsibilities

• Plan, implement, and manage the company's IT systems and infrastructure
• Manage and lead a team of IT professionals
• Develop and implement IT strategies that align with the company's goals and objectives
• Ensure data security and compliance with relevant regulations and standards
• Provide technical support and troubleshooting for staff
• Manage vendor relationships and negotiate contracts for IT services and products

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in IT management, preferably in a similar industry
• Strong leadership and management skills
• Excellent knowledge of IT systems, infrastructure, and security
• Experience in vendor management and contract negotiations
• Excellent problem-solving and decision-making skills
• Strong communication and interpersonal skills
• Ability to work well under pressure and meet deadlines

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Job Descriptions

• Coordinating and attending to all guest service operations and information requests from guests
• Greet, receive and bid farewell to guests at the front reception counter.
• Collect payment from guests at the front reception counter before letting them enter the lounge.
• Assist customers with their internet access requirements.
• Arrange shower facility for customers.
• Carry out regular checks of all areas of the lounge, such as the food counter, shower room, toilet, and internet area to ensure cleanliness and tidiness at all times and the functionality of all facilities.
• Maintain the customer satisfaction level to Company’s target(s) set from time to time and conduct continual improvement to achieve the highest customer satisfaction level.
• Assist in handling ad hoc projects as assigned

Requirements

• Relevant experiences in hotel or hospitality are an advantage
• Outgoing, presentable with good interpersonal and communication skills
• Able to work independently and under pressure
• Excellent command of spoken and written English
• Required to perform shift work (Morning, Afternoon, and Night)
• Will be required to work on weekends, Public Holidays with long-standing hours

• Handle employee data management such as posting of job advertisements to portals
• Handle on-boarding and off-boarding administrative matters
• Create, verify and maintain staff records in HR system
• Ensure the smooth running of operations in accordance to prescribed policies, standard operating procedures and customers’ expectations
• Responsible for meeting KPIs
• Address to customer issues promptly
• Adhere to high ethical standards and comply with all regulations / applicable laws

Requirements

• At least 1 to 2 years of relevant working experience
• Good written and communication skills
• Able to multi task and is Tech Savy
• Meticulous in record keeping
• Able to work independently
• Able to multi-task and manage the workload during peak periods and work closely with the team as backup resources for timely delivery of services
• Prior experience with SAP is an added advantage

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

Staff Nurse | 5 Days | SNB Registered | Sembawang

Salary range : $2800 - $4000

Location : Sembawang

Current working days: 5-day week (Mon - Sunday)

Current working hours: 7.30am - 4:15pm / 10:45am - 7:30pm

**Future: 4days week - 730am - 7:15pm

Job Responsibilities

• Carry out preventive and curative medical services under the guidance of the doctor and head nurse
• Oversee the general health of the residents, participate in and supervise medical and nursing care routine
• Supervise and assess the performance of nursing aides and health attendants
• Assist and carry out emergency situations in the Home

Job Requirements

• Possess at least a diploma in Nursing
• Candidate must be a State Registered Nurse with valid certificate by the Singapore Nursing Board (SNB)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

1. Monitoring and Optimization:

- Oversee real-time data monitoring to ensure the seamless functionality of our products and services.

- Identify and promptly address potential issues to maintain optimal performance standards.

2. Technical Support and Assistance:

- Provide comprehensive technical support and assistance to team members, covering areas such as system replication, installation, report generation, and feedback monitoring.

- Proactively troubleshoot technical issues, collaborating with the team to implement effective solutions.

3. Product Enhancement:

- Spearhead the suggestion and implementation of improvements to existing products and services, actively contributing to ongoing innovation and enhancement.

- Explore opportunities for the creation of new products and services, aligning with organizational goals and market demands.

4. Cross-functional Collaboration:

- Collaborate seamlessly with cross-functional teams to ensure the success of products and services throughout their lifecycle.

- Foster effective communication and cooperation among different departments to achieve shared objectives and enhance overall organizational effectiveness.

5. Documentation and Reporting:

- Develop technical documentation, presentations, and reports to communicate insights, progress, and recommendations effectively.

- Maintain meticulous records to support informed decision-making and future reference

Reservation Sales Officer/Executive (5 days / Travel Industry / Up to $3000)

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2300 - $3000
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of experience in reservation management or a related role.
• Familiarity with reservation systems and invoicing software.

Job Description:

1. Reservation Management:

• Handle reservation requests from clients for various travel services, including accommodations, transportation, and activities.
• Ensure accurate and timely booking of travel arrangements.

2. Invoicing and Billing:

• Generate invoices and receipts for confirmed reservations.
• Verify payment details and process transactions in accordance with company policies.

3. Client Communication:

• Respond promptly to client inquiries and provide reservation confirmation details.
• Communicate any changes or updates related to reservations.

4. Record Keeping:

• Maintain organized records of reservations, invoices, and payment transactions.
• Keep track of available inventory and availability.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description: UPLIFT Programme Support Personnel

Objective:The Contractor shall provide the Services by deploying 1 competent personnel (“Personnel”) to provide support for high needs and at-risk students in the UPLIFT (Uplifting Pupils in Life and Inspiring Families Taskforce) programme of Greenridge Secondary School.

Duration of Service:

• Contract Period: From 1 Mar 2024 to 30 Nov 2024
• Option to Extend: The Contractor grants the Authority the option to extend the Contract for a further period of 11 months (1 Jan 2025 to 30 Nov 2025).

Working Hours:

• Mondays to Thursdays: 7:30 am to 5:30 pm (inclusive of 1hr lunch break)
• Fridays: 7:30 am to 4:00 pm (inclusive of 1hr lunch break)
• Service not required on Saturdays, Sundays, and gazetted public holidays

Scope of Services:

1. Highly Individualised Support:Engage and check in with high-needs/at-risk students in timely and regular conversations.
   Conduct home visits as required.
   Act as a positive role model/significant adult for high-needs/at-risk students.
   Collaborate with parents of high-needs/at-risk students.
   Organize programs for high-needs/at-risk students.
   
2. Support in 5 Areas:Academic support (low progress learners)
   Social-emotional (self-harm, trauma, mental health)
   Behavior/Attendance (irregular attendance, long-term absentees)
   Social skills (peer relation issues)
   Vulnerable (lack of adult role models)
   
3. After School Engagement Programme (Gear-up Programme):Responsible for the daily operation of the Gear-up room.
   Work with members of Student Development Team (SDT) and/or Youth Worker (if any) on the after-school engagement programme (Gear-up Programme) to engage students meaningfully.
   
4. Case Management:Manage the updating of case summary notes for students engaged.
   Compile cases and ensure all engagement details are recorded in the case summary.
   Promptly update or highlight to Year Heads in case of self-harm, suicide ideation, or any cases requiring immediate attention.
   Ensure the safe-keeping and confidentiality of records and details.
   Required to sign the ‘UNDERTAKING TO SAFEGUARD OFFICIAL INFORMATION’ document.
   
5. Collaboration with Student Development Team:Work with members of the Student Development Team to assist Year Heads, Assistant Year Heads, HOD CCE, HOD SM, and SH SM in overseeing and completing assigned work related to supporting high-needs and at-risk students.
   
6. External Liaison and Reporting:Assist Year Heads in liaising with external organizations (Family Service Centres, Community Centres, etc.) in matters related to high-needs and at-risk students.
   Forward reports, invitations, or information to Year Heads for further action.
   

Qualification, Skill & Experience of the Contractor’s Personnel:

• Qualification:Minimum GCE ‘A’ Level from a local junior college, diploma from a local polytechnic, or degree in any field.
  
• Skills:Ability to provide academic support (English and/or Math) for students aged 12 to 17 years old.
  Ability to connect with and engage students aged 12 to 17 years old.
  Good interpersonal, planning, analytical, and negotiation skills.
  Ability to multitask, work independently, and in a team.
  Proficient with word processing and spreadsheet software.
  
• Experience:Minimum of 1 year experience in working with students aged 12 to 17 years old.
  

Roles and Responsibilities:

• To perform all roles and responsibilities required of site supervisors under the Building Control Act
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary

Job Requirements

• Possess Diploma in Civil Engineering
• Registered Resident Technical Officer with IES / ACES
• Minimum 3 years experience as RTO in supervision of works similar in nature to major construction works in buildings, civil

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement

Responsibilities
1. Contact delinquent customers for payment and containing flow of delinquent accounts.
2. Provide customers with sufficient information and the appropriate methods to make payment to the Bank.
3. Review customers' profiles and introduce the most effective collection actions.
4. Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank.
5. Escalate irregular cases promptly to team leader for advice and direction.

Requirements
6. 6 months contract, with extension option by Bank.
7. Minimum diploma holder with 1 year of relevant experience.
8. Knowledge / experience in customer service, telemarketing and call centre will be added advantage.
9. Good communication skills, preferably proficient in multiple languages / dialects.
10. Emotionally resilient with good negotiation skills.
11. Good analytical and decision-making skills.
12. A team player with good interpersonal skills.
13. Proficient in Microsoft Office applications.

Regards,

Lini

Recruitment Consultant

R22108463

Essential Functions

• Responsible for supervising a team of lab staff and ensuring effective operational delivery.
• Responsible for setting day to day operational activities for the team with a focus on daily delivery.
• Under the mentorship of management, responsible for hiring, training, and performance management of staff.
• Supervises the daily activities of assigned laboratory work group(s) through appropriate delegation, technical skills training, and work supervision. Meets regularly with staff and senior management to discuss and resolve workload and technical issues.
• Screens and assigns workload. Plans, prioritizes and assigns tasks and projects.
• Responsible for monitoring of inventory of reagents and supplies to ensure adequate levels for deliverables. Ensures spend is within approved budgetary amount.
• Responsible for ensuring activity in the team meets safety guidelines. Drives individual accountability for safety across the team. Identifies opportunities for improvements in safety.
• Responsible for the review of laboratory metrics to identify initiatives as well as establish additional metrics such as cost savings that are associated with process improvement initiatives.
• Partners with stakeholders on process improvement initiatives to present projects and ensure that goals are met.
• Independently identifies and evaluates vendor platforms to that may help meet goals of the initiatives.
• Determines resourcing needs to ensure effective delivery.
• May act as a back up in any area of daily laboratory operations.
• Responsible for ensuring operations meet quality guidelines.
• Ensures timely and appropriate resolution of CAPA and quality incidents, quality and compliance metrics, root cause analysis and improvement.
• Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
• Assists in establishment and revision of laboratory policies and procedures. Maintains appropriate control and quality assurance procedures. Ensures compliance with safety requirements.
• Keeps abreast of new technical developments. Assist with implementation of new tests, equipment, programs and/or procedures in the assigned area(s) as needed. Contribute to continuous improvement initiatives to increase quality of services and operational efficiency.
• Fosters a unified culture and facilitates collaboration, cooperation, sharing of information and teamwork. Participates in initiatives to improve employee engagement to positively impact operational results, customer satisfaction and employee retention.
• Manages staff in accordance with organization’s policies and applicable regulations.
• Supports safety, quality, and 6S requirements and initiatives.
• Complies with company's procedures and applicable regulatory requirements.

Qualifications

• Bachelor's Degree on healthcare-related field.
• At least 4 years of experience in a regulated laboratory environment.
• Demonstrated ability to train and mentor others, as well as navigating challenges in operational and people matters.
• Ability to assess and prioritize multiple tasks, projects and demands.
• Strong understanding of specific area of responsibility. Understanding of operations and methods. Knowledge of study set up and cross functional/system dependencies.
• In depth knowledge of testing procedures and applicable laboratory testing regulations.
• Working knowledge of quality assurance and quality control principles and in depth knowledge of company-specific program requirements.
• Knowledge of occupational safety and health rules and regulations.
• In depth knowledge of clinical testing procedures and applicable laboratory testing regulations.
• Good written and oral communication skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Applicable certifications and licenses as required by local regulations.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

Job Highlights
• Attractive salary package
• Fully sponsored certified security training
• Stable career with job progression in rank system

Benefit Summary:
• Gross Salary $2600 - $4400
• Annual Increment
• Sign Up Bonus -$35000

Responsibilities:
• Infrastructure protection
• Training and consultancy
• Event and asset security management

Requirements:
• Team player with ability to react appropriately in stressful situations
• Able to work shift

Send your Cv to linda at forteemp.com.sg

• Location: Kallang/Lavender Area
• Salary: SGD 3,000 - SGD 3,500 (include allowance) + AWS + Commission (Gross: $ 4k – $7k)
• Working Hour: Monday – Friday (9am – 6pm)

Responsibilities:

• Reporting to Country Manager.
• Responsible for identifying prospects, generate leads and promote company products to Medical Professionals which include Aesthetic clinic, Physiotherapy clinic, Veterinary Clinic and etc.
• Meeting and exceeding monthly sales targets in the assigned market and territory.
• Conduct sales presentation, product demonstration and participate in tradeshow and workshop.
• Manage and build strong professional relationships with customers and Key-Opinion-Leader.
• Manage and support marketing strategies and brand building program.
• Customer service roles and manage day to day communication with local customers/partners.

Requirements:

• Minimum Diploma/degree in Sales, Marketing, Business Administration or related field.
• A minimum of 2 years of aesthetics and/or medical devices market with direct sales experience is an advantage.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279