Job Responsibilities:

· Managed change implementation and ensured the company's internal systems adhered to global support standards and procedures.

· Coordinated with developers for software releases and worked with infrastructure teams to prepare and set up servers and environments for trading activities.

· Established connectivity and arranged post-validation with brokers and external vendors for any events or activities to ensure stability.

· Collaborated with other technical support engineers, leveraging expertise to assist in resolving issues quickly and efficiently for customers.

· Liaised with vendors, internal application owners, infrastructure teams, and tech support to ensure trading platforms were properly installed, configured, and tested.

· Recommending of solutions to stakeholder

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 2 years of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Responsibilities

• Responsible for system monitoring and maintaining the general health of the IT System;
• Ensuring the systems are operating at optimal level without issues and manage the change requests, defects management as well as the business-as-usual activities;
• Involved in hands-on technical troubleshooting and support also coordinate projects when needed;
• Provide support in change management and document system handover to application support team;
• Suggest improvements by providing technical specifications for system / process enhancement;
• Involved in requirement analysis and responsible to support for enhancements, fixes and emergency application changes deployment;
• Ensure IT systems are operating with high efficiency;
• Develop implementation, integration, documentation according to agreed standards
• Support Disaster recovery exercises
• Weekend support or holiday support for release activities and connectivity testing or emergency issues and adhoc requests
• Gather and process relevant information at point of incident and perform quick assessment of the impact
• Responsible to communicate on incidents and provide regular update to the higher management, stakeholders and users until incident closure
• Work closely with Incident Manager to ensure preventive and detective measures of the applications are identified and implemented.

Work or Professional Experience

• Application support experience of 4-6 years, preferably from a banking or Financial Institutions

Functional or Technical Competencies

• Able to be hands-on and perform sql queries for data retrieval and analysis using relational databases such as MSSQL, Oracle, ability to suggest SQL queries performance tuning a bonus
• Provide technical specifications for system/process enhancements;
• Knowledge of operating systems including Unix, LINUX and Windows
• Proficient in windows batch and Unix scripting
• Knowledge of Middleware applications such as IIB or Websphere, MQ is a must

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/1634>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

[Job ID: 764053]

Responsibilities:

• Provide on-site user application support to customers on-site or virtually by visits, phone calls, email communications;
• Assist the sales team in tender presentation and product demonstrations;
• Assist Product Manager and/or Service Unit in setting up the system parameters, running evaluation, correlation, and validation based on hospital protocol, and work with service engineers as required during installation;
• Assist in systems result troubleshooting;
• Conduct user training and operator certification, including Safety reporting and escalation;
• Manage workflow in single or multi-site settings, and enhance efficiency across all laboratory disciplines with Laboratory Information System (LIS) solutions.
• Provide LIS support for the laboratory and Hospital Information System (HIS) support including operation, maintenance, and troubleshooting of the Point-of-care instrumentation system;
• Accurately document and track changes made to the Point-of-care instrumentation system.
• Any other ad-hoc assigned.

Requirements:

• 2 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management.
• Prior work experience from Respiratory/ICU/Critical Care Departments in local government or private institutions would be essential.
• Knowledge on various patient monitoring devices.
• Good communication & presentation skills
• Good computer skills, especially in MS Office (Word / Excel / Powerpoint)
• Well disciplined, self-motivated and able to work independently
• Meticulous and organized personality
• Positive attitude and willingness to learn.

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Ong Jia Hao Lavis

EA Personnel Registration Number: R21100883

EA License no.: 07C5771

• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Skillsets: Python / Java / VBA

• Writing scalable, robust, testable, efficient and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Ensure that software packages and programs are well documented and has reasonable test coverage
• Collaborate closely with other internal technical teams/business users in investigating, testing and deployments
• Responsible for handling Release Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members.
• Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines
• Application Support, Deployment of Release, patches & fixes on Platform
• Analyze application performance, perform tuning and ensure high availability & stability of platform.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Develop an in-depth understanding of VOCC functionality

• Build the knowledge base and understand the various application service flow  product, and services

• Able to develop, edit, and distribute effective internal and external communication in a timely and accurate manner as per the documented process

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels

• Liaise with L2 support groups to collaborate on the resolution of incidents and problems

• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly

• Track update and resolve all assigned requests in the incident management system, ensuring that documentation is thorough, accurate, and meets a standard of high quality

• Enhance technical skills through participation in ongoing training

• Able to communicate and work cordially in global team with teammate from different culture and in time zone.

• Create Incident reports and Ensure all incidents and changes are in compliance to ITIL and operation policy

• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

• Ability to communicate well and manage highly stressful situations during the Incident.

• Ability to prioritize and multitask. Flexibility and adaptability in work approach

• Adhere to the Standard operating procedure and suggest improvements if needed.

• This role will require shift work and Weekend On-call support.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Technically sound with at least 4 years of hands-on experience in Java, J2EE/JEE, Oracle, SQL/ PLSQL.

Basic understanding of Solaris and/or Linux OS such as RHEL would be required.

Having Unix shell scripting, RedHat Ansible knowledge, experience in AWS applications (CloudWatch, S3, RDS, EKS), IBM Connect Direct, IBM MQ, API Gateway, Apache Ignite, Solace PubSub+, ELK, micro services & containers, cloud-based architecture and/or DevSecOps technologies is a plus.

Experience in Spring 4.x / 5.x / 6.x and Struts 2.x frameworks, SpringBoot and/or SpringBatch would be added advantage.

Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.

• Responsible for direct sale of vacuum pumps, systems, parts and services in Singapore. Be accountable for individual sales target to be determined by the Company.

• Break new grounds and penetrate the key industries as in; Food Packaging, Medical, Petrochemical, Chemical, Automotive, Pharmaceutical, Electronics, Semiconductor etc.

• Undertake the role to develop new and key accounts and strive towards achieving sales goals and objectives.

• Engage the customers on a day-to-day basis to initiate and coordinate sales activities.

• Responsible for quarterly Sales forecasting and meeting monthly and yearly “Sales” target for Singapore region.

• Track and report sales activities; submit weekly and monthly report promptly.

• Handle sales inquiries and generate proposal to customers for sale of pumps, repair, field service and spare parts.

• Be competent to undertake hands-on related issues arising from aftersales including onsite trouble-shooting.

• Create sales leads, follow up on sales opportunities and take ownership to follow up on quotations.

• Contract review prior to order entry – Evaluate and interpret customers’ specification against our offer. Clarify with customer where necessary to resolve unclear requirements. Be responsible to coordinate with Order Administration team on shipment update and information going back to the customer up to the point of delivery.

• Working closely with customers to find application possibilities and propose suitable technical solutions.

• Conduct competitive analysis and identify market price for various customers and market segments in Singapore.

• Conduct product and application training.

Responsibilities

· Provide technical expertise on analyzing and providing best solution on complex technical issues in timely and efficiently;

· Engage with various teams on resolution and maintain effective communication between stakeholders;

· Manage vendor performance through service level management;

· Enhance existing support process to maintain/improve service level and quality;

Skills/Requirement

· Up to 8 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry.

· Knowledge on G3 and SWIFTalliance is preferred.

· Possess good knowledge on 3 tiers-architecture application to:
Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

· Support day-to-day IT operations – production issue resolution.

· Analyse issue raised by users or reported by monitoring system.

· Perform impact analysis and suggest workaround solution for service recovery.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Key Accountabilities

• Technical support to Group sales affiliates in the region for product groups such as control products, IAQ products and air conditioning installation material products
• Perform as the technical supporting desk
• Support the installation and commissioning for each job site
• Create demo kits for assigned product for regional promotion
• Support the marketing department to give the technical advice for the sales promotion enhancement
• Analyse and test product failures for better quality achievement
• Any adhoc duties as assigned by superior

Requirements

• Degree in Electrical/Electronic/Mechanical Engineering, or relevant
• Experience in air-conditioning or electrical industry will be an advantage
• Proactive and influential personality with ability to persuade and drive decisions
• Good to have PC programming and drafting skills
• Willing to travel with APEC regions

Job Responsibilities:

• Develop and propose effective SAP solutions with minimal customization, covering all stages from research and development to deployment, along with comprehensive documentation.
• Manage projects by overseeing the initiation, execution, and completion of the S/4HANA upgrade.
• Maintain a customer-centric approach, understanding and addressing the needs of business users.
• Collaborate effectively as a team player, guiding vendors toward achieving the desired outcomes for internal stakeholders.
• Exhibit strong communication skills, effectively linking business requirements with SAP system solutions.
• Consistently deliver high-quality work, providing post-go-live support to internal stakeholders with minimal supervision.

Requirements:

• Bachelor's degree in Information Technology or a related IT field.
• Specialized knowledge and skills in SAP modules, particularly in SAP MM, SD, and/or CS.
• Familiarity with SAP Analytics Cloud is a plus.
• Strong communication skills.
• Excellent writing abilities to assist the project management office in maintaining accurate and thorough project documentation.
• Effective time management skills, with a strong focus on meeting task and deadline requirements, ensuring consistent follow-up on project activities.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

POSITION OVERVIEW : Industry Consulting Consultant

POSITION GENERAL DUTIES AND TASKS :

Core Skills:

OS: Unix/Linux platform/Window
DB: MS SQL and Oracle, Postgre database
App server: WebLogic/WebSphere
Middleware: MQ, Kafka, CD/SSH, JBOSS
Programming Language: Java, C++, shell script, PL/SQL

Requirements:

Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.

Possess good knowledge on 3 tiers-architecture application to:

Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system.

Perform impact analysis and suggest workaround solution for service recovery.

Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.

Be able to conduct application capacity planning and perform performance tuning.

Be able to participate/conduct regular DR simulation/live DR exercise.

Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.

Position

We are looking for L2 Application Ops Engineer to join our Application Services department to help us implement DevOps and accelerate the bank’s transformation. This a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support. We want someone with fresh and relevant ideas who is passionate about learning new things and wants to develop themselves further.

Mission

The L2 Application OPS Engineer is responsible to ensure production stability and contribute to the continuous improvement of the applications in scope. You will manage incidents, changes and requests as per the company's standards and SLA to ensure a high quality of service. You will also be involved in major operations as per the requirements of the bank.

As we are covering the bank’s global operations, you will work in rotational shifts* and also be occasionally doing on-call support** during non-business hours. You will also be occasionally required to work on planned activities on the weekends or public holidays as per our operational requirements. This will be an opportunity to have a better perspective of what can be further improved in production!

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm
• Afternoon:2pm-11pm
• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

Performing all run activities in respect of the company's process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– The company process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams within ITS and also BLI

Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

Managing knowledge within the team

– Share the knowledge within AS teams through the WIKI

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Qualifications and Profile

The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

Functional

• No functional skills required. Experience in a banking environment is obviously a plus.

Technical and process

• Preferred

• Minimum 3 years of experience with UNIX environments

• Minimum 3 years of experience in scripting languages such as Python, Powershell

• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

• Experience with task schedulers such as Control-M

• Good understanding of IT ecosystems and application architectures

• Knowledge about

• CICD pipelines, ITIL practices, Agile practices, Lean

• Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Soft skills

• Fluent in English, French is a plus
• Good analytical and problem solving skills
• Proactive and able to propose new ideas
• Positive attitude towards continuous learning and improvement
• Team player
• Curious about new technologies

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Technically sound with at least 3 years of hands-on experience in Java, J2EE/JEE, Oracle, SQL/ PLSQL.

Basic understanding of Solaris and/or Linux OS such as RHEL would be required.

Having Unix shell scripting, RedHat Ansible knowledge, experience in AWS applications (CloudWatch, S3, RDS, EKS), IBM Connect Direct, IBM MQ, API Gateway, Apache Ignite, Solace PubSub+, ELK, micro services & containers, cloud-based architecture and/or DevSecOps technologies is a plus.

Experience in Spring 4.x / 5.x / 6.x and Struts 2.x frameworks, SpringBoot and/or SpringBatch would be added advantage.

Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.

Technically sound with at least 3 years of hands-on experience in Java, J2EE/JEE, Oracle, SQL/ PLSQL.

Basic understanding of Solaris and/or Linux OS such as RHEL would be required.

Having Unix shell scripting, RedHat Ansible knowledge, experience in AWS applications (CloudWatch, S3, RDS, EKS), IBM Connect Direct, IBM MQ, API Gateway, Apache Ignite, Solace PubSub+, ELK, micro services & containers, cloud-based architecture and/or DevSecOps technologies is a plus.

Experience in Spring 4.x / 5.x / 6.x and Struts 2.x frameworks, SpringBoot and/or SpringBatch would be added advantage.

Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.

10 years experience in Singapore MRT / Tunnel projects and PUB Pro Design of Low voltage Electrical system. Knowledge and Experience in interfacing Electrical system with other systems in MRT/Tunnel Projects.

Having 5 years experience in Programmable Logic Controllers (PLC) programming . Siemens PLC, Mitsubishi PLC, Allen Bradley PLC and Schneider PLC programming experience

Minimum 3 years experience in Safety Integrity Level (SIL2) software programming (PLC) based on IEC 61508 standard

Attend Technical /Project meeting , Site coordination , technical document preparation , liasing with customer and consultant

Degree/ Advanced Diploma holder in Electrical / Control Engineering.

Job Info:

• Monday to Friday 9 - 6
• Location: Woodlands

Responsibilities:

• Project planning, coordination, and execution.
• Design and integration of automation systems according to project requirements.
• Graphical design of the electrical network.
• Plan installation schedule with client and installer.
• Testing and commissioning of systems.
• Preparation of project documents and drawings.
• Manage a group of Application Engineers.

Requirements:

• Electrical or Power & Automation, experienced candidates are welcome
• Experience/knowledge in HVAC, SCADA, PLC & HMI in Building Management System, Power Quality Management System or Energy Management System.
• Knowledge of data communication and automation systems for electrical networks.
• Knowledge and experience in IT networking as well as server/VMs setup is an added advantage.
• Knowledge and experience in Power Quality Meter and Power Quality Monitoring System is a plus.
• Required skill(s): Microsoft Office, Savvy in various computer skills such as computer networking, setting up new PC/VMs, knowledge of electrical systems.
• Mature and able to handle tasks independently, result-oriented, and self-driven team player with good communication skills.
• Good personality, responsible, hardworking person.
• Fast learner and good soft skills.
• Ability to work as a team, lead and supervise the contractors.
• Experience in people and team management in administrative and functional aspect.
• Process excellent team spirit and good leadership.
• minimum 5 years of experience.
• 
  

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

Position

We are looking for Applications/Systems Programmer to join our Application Services department to help us implement DevOps. This a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support. We want someone with fresh and relevant ideas who is passionate about learning new things and wants to develop themselves further.

As we are covering the bank’s global operations, you will work in rotational shifts** and also be occasionally doing on-call support*** during non-business hours. This will be an opportunity to have a better perspective of what can be further improved in production!

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

***Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

• Morning: 7am-4pm
• Afternoon:2pm-11pm
• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Providing primary operational technical support and assist the functional support teams
• Improving complex operations (DRP, Migrations, Major maintenance etc.)
• Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)
• Reducing time-to-market by implementing CICD pipelines where possible
• Managing technical issues, escalations and ensuring good level of delivery
• Maintain, improve and standardize existing workflow processes and framework
• Promoting knowledge sharing within the organization (trainings, documentations etc.)
• Bridging the gap between Dev and Ops
• Maintain programmable code outlined in technical instructions and specifications for operating systems.

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Functional

• Experience in a banking environment in a plus.

Technical

• Preferred
• Minimum 3 years of experience with UNIX environments
• Minimum 3 years of experience in scripting languages such as Python, Powershell
• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes
• Experience with task schedulers such as Control-M
• Good understanding of IT ecosystems and application architectures
• Knowledge about

- CICD pipelines, ITIL practices, Agile practices, Lean

- Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus

Other Professional Skills and Mindset

• Fluent in English, French is a plus
• Good analytical and problem solving skills
• Proactive and able to propose new ideas
• Positive attitude towards continuous learning and improvement
• Team player
• Curious about new technologies

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Job Description

• Provides day-to-day application support for reported production issues and resolve within the
• stipulated Service Level Agreement (SLA) as per classified severity; not limiting to the following:

- Knowing and understanding the issue,

- Investigate and perform analysis to determine root cause(s),

- Provide corrective a nd preventive solution,

- If required, escalate case to L3 or technical support for further investigations,

- Ensure successful and timely completion of application batch jobs,

- Propose improvements to address recurring issues and

- Close monitoring gaps.

• Support implementation of changes in accordance with the standard operation procedures to ensure smooth rollouts / deployments,
• Identify opportunities for automation to minimize manual task and
• Provides after office hours standby duty support where allowances, off-in-lieu or equivalent will be given as per required:

- One week of standby duty for every one to two months,

- Ad-hoc activation to be onsite for urgent production issues and

- There may also be occasions whereby support duties are required outside of working hours /

public holidays for a short-term basis upon clients’ requests.

Requirements

• Minimum Diploma in IT related discipline
• 1 year or more working experience in IT industry
• Strong problem investigation and solving skills,
• Has an analytical mindset and able to understand business and functional concepts,
• Proactive and self-driven and able to work under pressure with a high sense of urgency,
• Basic knowledge of Java programming and has some hands-on coding experience,
• Possess SQL knowledge and able to construct basic SQL queries,
• Able to understand and grasp concepts of users’ interfaces, client-server environment, web technology, operating systems (Unix & Windows), database and middleware,
• Ability to work effectively both independently & within a team,
• Good communication skills for interaction with both internal and external stakeholders of all levels (Internal teams, clients, external / other 3rd party vendors and management),
• Experience with writing scripts for automation will be an advantage and
• Experience working with IT ticketing systems will be an advantage

As part of the Technical Service Delivery Team, the role serves as a frontline professional that involves;

1. Participates in project implementation in the supporting role. Such as performing on-site survey, requirements gathering and work as a proxy between the client and the participating project managers, consultants and software development team during the system life cycle. He/she shall also ensure that the relevant documentations are up-to-date.

2. Provides technical configuration, test and commissioning of IoTs devices or equipments

3. Conducts end-user training in person or via remote audio/video conference tools

4. Provide application/system support to systems that is already deployed and handle technical service request/feedback from clients.

5. Ensure that all requests/feedbacks received adhere to service SOP and that support request tickets are closed on a timely manner

6. Participate in the research and evaluation of evolving new technology such as IoTs devices and tools, etc. that may be relevant to our core product and service delivery

Key Requirements

- Passionate in technology and Internet of Things / gadgets

- Good customer service attitude

- Understand key business function and operation is essential

- Good team player with a positive attitude towards problem solving

- Good IT fundation shall be an advantage but not mandatory

- Class 3A/3 driving license or possess own means of transport

- Fresh graduate may apply (On the job training)

Job Info:

• Monday to Friday 9 - 6
• Location: Woodlands

Responsibilities:

• Reporting to the Sales Lead / Director
• Telemarketing - Cold calling to source for new clients
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Following up on leads to make advisor/client appointments
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Attending events to find potential leads
• Preparing invoices and delivery orders

Requirements:

• Entry level welcomed
• A good team player with a strong work ethic that takes ownership of their job.
• A self-motivated, results-oriented individual with a positive "get-it-done" attitude.
• Experience in customer support is a plus
• Results driven persistent
• Hunger for success and to exceed targets
• Excellent interpersonal management skills
• Market knowledge
• Ability to build rapport
• Good time management and planning skills
• Proficiency in MS Office
• Excellent communication and presentation skills
• Proficiency in English

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352

EA Personnel No: R24123724

EA Personnel Name: Tiffany Ng Xin Yi

Position

The Service Lead is mainly focusing on ensuring the team is respecting the governance put in place with the client and that the level of service delivered to the client is as expected. He must have an excellent macro view of the company's information system and good technical skills to be able to help during major incident resolution as well as promote and contribute to Continuous Improvement

He’s based in Singapore but works according to Paris windows of service, under the Service manager of his business line.

Main Responsibilities

The Service Lead is accountable for:

• Performing all run activities in respect of the company's process, ensuring:

- The team respects the SLA (changes, incidents, requests)

- Appropriate reaction, in line with the severity of an incident or escalation.

- ITS ITIL process is dully followed (change, incident, problem management).

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

- Escalates to management if needed

- Check if Knowledge was shared within the team and perform filed sessions.

- Enable coordination with other team (AS, Infra, Network, Build….)

- Create PSS post major incident and when improvement topic requires it

• Continuous improvement of service provided by Production Engineer L2 / L3

- Enable and encourage Improvement spirit within the team by being a role model on that topics

- Ensure the team has proper time slots to make the ongoing improvement

- Promote automation / Innovation

• Managing knowledge in coordination with AS community in Paris and London

- Trains Production Engineers on transferred activities for his business line (production of the applications)

- Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.

- Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

- Act as global coordinator during DRP / WIP / main events.

- Review of major releases roadmaps with the team

- Ensure post checks are documented, performed and report is shared

By delegation from the Service Manager:

• Controls quality of the RUN activities for all applications of his Business Line

- Recurrent incident

- Respect of SLA

- Reports / Documentations are built with high quality

• Role model in term of mindset: CI and proactive enhancement
• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2
• Respect priorities and short/long term tasks given by Service Manager.
• Regular feedback with Service Manager are key role.

Qualifications and Profile

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Coordination and decision taking capabilities during crisis situations.
• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Work Schedule

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
• May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

We are looking for L2 Application Ops Engineer to join our Application Services department to help us implement DevOps and accelerate the bank’s transformation. This a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support. We want someone with fresh and relevant ideas who is passionate about learning new things and wants to develop themselves further.

Mission

The L2 Application OPS Engineer is responsible to ensure production stability and contribute to the continuous improvement of the applications in scope. You will manage incidents, changes and requests as per the company's standards and SLA to ensure a high quality of service. You will also be involved in major operations as per the requirements of the bank.

As we are covering the bank’s global operations, you will work in rotational shifts* and also be occasionally doing on-call support** during non-business hours. You will also be occasionally required to work on planned activities on the weekends or public holidays as per our operational requirements. This will be an opportunity to have a better perspective of what can be further improved in production!

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm
• Afternoon:2pm-11pm
• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

Performing all run activities in respect of the company's process, ensuring :

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– CA-CIB process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams within ITS and also BLI

Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

Managing knowledge within the team

– Share the knowledge within AS teams through the WIKI

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Qualifications and Profile

The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

Functional

• No functional skills required. Experience in a banking environment is obviously a plus.

Technical and process

• Preferred

• Minimum 3 years of experience with UNIX environments

• Minimum 3 years of experience in scripting languages such as Python, Powershell

• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

• Experience with task schedulers such as Control-M

• Good understanding of IT ecosystems and application architectures

• Knowledge about

• CICD pipelines, ITIL practices, Agile practices, Lean

• Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Soft skills

• Fluent in English, French is a plus
• Good analytical and problem solving skills
• Proactive and able to propose new ideas
• Positive attitude towards continuous learning and improvement
• Team player
• Curious about new technologies

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Responsibilities

· Participate in requirements analysis

· Collaborate with internal teams to produce software design and architecture

· Write clean, scalable code using .NET programming languages

· Test and deploy applications and systems

Platform (OCP) and AWS for deployment and management.

Skills/Requirement

• Proven experience as a .NET Developer or Application Developer
• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Key Responsibilities:

The scopes of services include:

• analysing, designing, developing, testing and maintaining the .NET web and/or SharePoint system;

• attending to helpdesk ticket assistance and troubleshooting;

• enhancement to existing system / new project development work;

• support, bug fixes, addressing vulnerability issues/fixes of existing systems;

• maintenance of up-to-date documentation of program changes and testing procedure;

• provision of monthly work progress report records;

• working with the other developers at the Client’s premises.

Key Requirements:

• A Degree/Diploma in Computer Science or its equivalent;

• Strong technical and analytical skills, meticulous and organized;

• Independent, good interpersonal, written and oral communication skills;

• Have positive work attitude;

For .NET web and/or SharePoint Application related skill, the personnel shall have;

• At least 5 years of application development experience on ASP.NETweb application OR application development experience on Sharepoint;

• Sharepoint candidate (if applicable):

· Webpart customization, timer job and Sharepoint Designer Workflow;

· NET candidate (if applicable):

o Experience in building 3-tier ASP.NET web applications;

o Experience in Microsoft SQL Scripting, HTML5, CSS, Javascript & JQuery;