• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

WHAT’S THE JOB?

Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets and also part of the Company Emergency Response Team (CERT) assisting Fire Emergencies.

Setting and monitoring goals for performance and deadlines in ways that comply with company's plans and vision for the Team. Organizing workflow and ensuring Team’s productivity is being achieved while providing coaching and Development.

Your day-to-day

• Oversee the security department including their performance, key job responsibilities and regular training;
• Manage the develop and implementation of departmental standards, including disciplinary, or other staffing-human resources related actions in accordance with Company rules and policies;
• Establish good communication and good will with informal leaders and relevant members of local community;
• Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures;
• Prepare security plan for specific events/ functions as required for VIPs, High Profile guests, Government, Owners, Royals, etc;
• Working with Finance on controlling labour costs and expenses within the Security department;
• Assist with managing the daily activities of the security department. Plan and organize work and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures;
• Schedule preventative maintenance and repairs to Security equipment as needed and ensure that equipment is prepared and operational for the following day’s work;
• Support Director of Engineering, Risk & Security on risk management and WSH related matters.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers;
• Coordinate with the local investigator in crimes & accident handling and investigating;
• Liaise with external organisations including emergency services regarding security and safety issues;
• Assist with establishing documentation and confidential reporting systems to ensure that appropriate investigation and results are available for current litigation /settlement and future reference;
• Ensure that the Fire Command Centre is never left unattended and attend to all alarms, medical & fire emergencies, and other similar matters;
• Be thoroughly familiar of the property layout, design, entry and exit points in order to lead and direct guest whenever possible;
• Supervise and assist Emergency drills, evacuate premises and contact appropriate emergency services if required;
• In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan and be familiar with location of fire alarms and firefighting equipment;
• Ensure checks are conducted on fire panel, fire Hosereel, fire barriers, fire exit doors and all safety equipment to be in good working order.

WHAT WE NEED FROM YOU

• Must possess PLRD license with relevant employment grading;
• Physically fit and active, able to work shifts, weekends, and/or holidays;
• Minimum Diploma qualification with at least 5 years of working experience in a similar capacity, in the hotel industry;
• Certified First Aid Trained with CPR & AED;
• Good leadership skills and able to lead a team;
• Great communication skills with Guests and colleagues;
• Analytical, problem solving, reasoning and organizational skills are required;
• Computer skills including the use of program such as Microsoft Outlook, Word, Excel, PowerPoint.

About Us:

Maison de L’Asie is a luxury, independent perfume brand and a rising star in the Global fragrance scene, crafting olfactory stories that captivate the senses. We are driven by a passion for scent, sustainability, and individuality, and are dedicated to building a loyal community around our olfactory stories.

About the Role:

We're searching for a passionate and experienced Marketing Manager to join our team and lead our fragrance storytelling into the next chapter. As a marketing maestro, you'll play a pivotal role in shaping our brand identity, driving brand awareness, and ultimately, igniting a love for our perfumes in the hearts of fragrance enthusiasts across the globe.

Responsibilities:

• Develop and execute comprehensive marketing strategies aligned with brand goals and objectives.
• Manage the marketing budget effectively, ensuring maximum return on investment.
• Oversee all aspects of digital marketing, including website, social media, email marketing, and influencer collaborations.
• Craft compelling brand narratives and storytelling across all marketing channels that is consistent with the brand.
• Work closely with graphic designers and/or photographers to manage and execute creative campaigns, ensuring a consistent and cohesive brand voice.
• Conduct market research and competitor analysis to stay ahead of trends and inform marketing decisions.
• Analyze marketing data and track campaign performance to measure success and optimize strategies.
• Collaborate with internal teams (sales, design, production) to ensure seamless brand messaging and execution.
• Stay up-to-date on the latest marketing trends and technologies, implementing innovative approaches to reach target audiences.

Qualifications:

• Minimum of 5-7 years of experience in marketing, ideally within the fragrance or beauty industry.
• Proven track record of success in developing and executing successful marketing campaigns.
• Strong understanding of digital marketing channels and best practices.
• Excellent creative storytelling and copywriting skills.
• Experience in managing and optimizing marketing budgets.
• Data-driven approach with strong analytical skills.
• Excellent communication, interpersonal, and presentation skills.
• Passion for fragrance and an understanding of the global fragrance and beauty and/or luxury market.
• Proficiency in Adobe Creative Suite and marketing automation tools (e.g., Hubspot, Mailchimp).

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and creative environment.
• Be at the forefront of the exciting world of fragrance marketing.
• Make a real impact on the growth and success of a passionate brand.

• Maintain and optimize local company networks and servers
• Be responsible for device and password management
• Oversee data backup and system security operations (e.g. user authorization, firewalls)
• Manage installations, upgrades and configurations of hardware and software
• Assess system performance and recommend improvements
• Resolve issues escalated by technicians and engineers
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Provide support and guidance to stakeholders via help desk
• Control costs and budgets regarding IT systems
• Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
• Develop IT policies and practices

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• Required language(s): English, Chinese, Dialects (for locals)
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

• Plan and lead the project team for the execution of the project from commencement until completion and defects liability period.
• Ensure works done with quality to meet client's and consultant's requirements.
• Ensure works are compliances to ISO quality, EHS and Authorities’ requirements.

EA Licence No. 16C7962

Roles & Responsibilities

Performs professional quality massage, within scope of practice and licensing (as applicable).
Designs specific sessions based on members or guests individual needs.
Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis.
Creates excellent member/guest experience through friendly and helpful attitude.
Performs hot stone, deep muscle, or prenatal therapy, based on appropriate training and minimum clinic education hours.
Utilizes other approved modalities, in accordance with applicable law.

LOOKING FOR A HUMAN RESOURCE MANAGER WHO plan, coordinate, and direct the administrative functions of an organization. Able to oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning; and serve as a link between an organization's management and its employees.

• Assist the Project Manager at site.
• Lead the project team for the execution of the project from commencement until completion.
• Ensure works done with quality to meet client's and consultant's requirements.
• Ensure works are compliances to ISO quality, EHS and Authorities’ requirements.

EA Licence No. 16C7962

Job Description

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

Responsibilities:

• Lead a small team of Human Resource Business Partners in providing HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company's overall business objectives
• Develop and implement programs to ensure retention of key staff, and lower the employee turnover
• Improve employee experience and engagement through different communication channels and throughout the employee lifecycle
• Advise and support managers in employee performance management and development
• Develop an effective talent pipeline that addresses the organization's succession plan
• Ensure L&D activities are planned to meet current and future organization and employee needs.
• Partner with Compensation and Benefits team to regularly review market competitiveness, benefit and reward structures, internal relativity and equity to ensure competitiveness
• Review workflow processes to increase the efficiency within the HR teams
• Review HR policies and procedures in line with current employment legislation and/or organizational changes to increase efficiency
• Create and maintain a positive work environment by promoting a culture of respect, inclusion, diversity and positive employee experience
• Manage employee relations issues, ensuring fair and consistent resolution
• Lead and develop the HR team, providing guidance and support for their professional growth
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements

Qualifications

• Bachelor’s degree with at least 10 years of HR experience
• Proven experience in supporting business units with a true blend of strategic and hands-on operational responsibilities
• A good team player, positive, people oriented and enjoys meeting and talking to people
• Ability to build strong relationships at all levels of the business and with good business acumen
• Previous experience in leading a project from scratch and driving to completion
• Confident with ambiguity and having an agile & flexible mindset
• Independent and a quick-learner with strong sense of responsibility and initiative
• Excellent interpersonal and verbal & written communication skills
• Demonstrated effective people and workload management skills
• Ability to actively listen and resolve conflict, as well as support, encourage, motivate and grow team members
• Strong understanding of Singapore's current employment laws & regulations (labour law, work visa relation regulations)

Main Duties and Responsibilities

· Manage day to day operations and ensure smooth running of Futurum campus.

· Proactively engage customers and build good rapport through understanding of students and their progress development.

· Engage in effective sales pitch through familiarising with Futurum curriculum and programme.

· Support management in planning and executing strategies to increase sales.

· Plan, organise and communicate to customers on the various programme and campus events.

· Serve as customer’s main point of contact and manage communication platforms.

· Responsible for customer enquiries, student enrolment and post-sales services.

· Coordinate class schedule and arrange for replacement teachers when necessary.

· Monitor student attendance and follow up to arrange for makeup lesson.

· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

· Share expertise and provide guidance to direct report.

· Motivate and work as a team in the achievement of service excellence and centre targets.

· Liaise with landlord on updates.

Perform any other duties and responsibilities as assigned by the Operations Director.

Campus Manager

Job Specification

· Possess Degree in Business/Marketing or equivalent.

· At least 1 years of relevant experience in hospitality, marketing or education industry.

· Proficient in Microsoft Applications - Excel/Words/ PowerPoint.

· Good communication and interpersonal skills.

· Meticulous, organised and able to multi-task.

· Prior experience working with children is an added advantage.

Your responsibilities as Tax Manager are as follows:

1. Work in the role of team leader on tax related matter under the supervision of directors to ensure that these assignments are executed based on the relevant professional requirements and on a timely basis.
2. Provide guidance and supervise the work of junior colleagues on the preparation of clients’ tax computations and tax returns.
3. Develop and maintain professional relationships with clients.
4. Advise clients on corporate tax, GST and personal tax matters.
5. Provide comprehensive and effective tax compliance and advisory services to clients across a wide range of industries.
6. Assist in training and technical matters of the firm.
7. Assist the administrative functions of client portfolio management.

Requirements:

1. Degree/ Diploma in Accountancy or Tax qualification or a professional qualification.

2. Proactive, committed and a team player.

3. Minimum 5 years relevant experience in a public accounting firm.

4. Good communication & interpersonal skills.

5. Able to perform under pressure.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB DESCRIPTION:

Marketing and sales of Sipchem products.

• Reports directly to the Regional Sales Manager.

• Co-ordinates and customises sales activities that cater to regional needs.

• Manage the sales and marketing of the assigned products.

RESPONSIBILITIES:

• Staying abreast of changes in the regional trading environment, proposing strategic marketing plans to best serve the sales objectives of Sipchem Marketing Company (the “SMC”).

• Identify potential partners and opportunities to cooperate and improve the current operations.

• Acquire product knowledge in terms of (specs/packing/shipments/selling terms and conditions/competition/customers).

• Prepare the sales and lifting plan based on the allocation for management review and confirmation.

• Improves product marketability and profitability by researching, identifying, and capitalising on SMC’s relative positioning.

• Keep current on competitors’ activities and distribute pertinent information to SMC’s Sales and Marketing teams.

• Meets marketing and sales financial objectives by forecasting requirements, initiating corrective actions, and minimising costs.

• Prepare weekly and monthly reports, submitting the findings and analysis to senior management.

• Serve as point of contact with distributors and end-users in the Asia Pacific region.

• Tasked with the delivery of marketing solutions and coordinator of sales activities while applying company’s internal processes in an efficient and consistent manner.

• Supporting and assisting the logistics and finance teams where appropriate.

• Following and tracking the day-to-day operations of the regional sales team.

• Prepare a monthly performance report of the company showing a variance analysis between target and actual realisation.

• Managing the existing channel relations with the clients and partners

About Us

Here at GINLEE Studio, we're all about Making Fashion That Matters.

In a world where garments are churned out rapidly, our meticulous process is deemed as luxury in today’s pace of fast fashion. We take immense pride in designing thoughtful and flattering pieces that stay timeless through different seasons of life. To us, good design is both aesthetically-pleasing and functional, and we strive to achieve the perfect balance of both.

We are looking for Assistant Marketing Manager to join our expanding team.

As a Assistant Marketing Manager, we will rely on you for:
• Develop brand communication plans

• Drive brand experience to build customer awareness

• Analyse new market trends and business opportunities

• Profile new target customers

• Define marketing performance in alignment to marketing objectives

• Manage creative concept or marketing and ecomm campaigns

• Manage publick relations activites

• Research and interpret market trenda and development

• Analyse performances of markeitng campaigns

• Other ad hoc duties

We are looking for someone who is/has:
• Preferred degree in marketing, business management or related

• minimum 4-6 years of years of experience in a similar role.

• A self-starter with passion for people and the fashion industry
• Up to date with different social media platforms.
• An analytical mind to gather insights and improve marketing activities
• Shoppers event management, planning and organising

• Confident persona to communicate with corporate business partners and media for

collaboration in event marketing

• Familiar with various e-commerce platforms, digital and social media marketing

JOB DESCRIPTION:

You are responsible for all areas related to Human Resources functions in the areas of recruitment, employee engagement, performance management, training and development as well as updating and maintenance of Human Resources records. Overall responsible for payroll administration matters.

You will be required to manage and monitor the Organization daily operations relative to General Office Administration (General Office Administration covers Information Technology, Administration, Office Security, Legal and Facilities Management).

KEY RESPONSIBILITIES/DUTIES:

Human Resource Administration

• Foster strong partnerships with solutions to key stakeholders
• Partner with stakeholders to manage talent acquisition, sourcing and interview of candidates; prepare salary proposal; from on-boarding and off-boarding process.
• Provide HR solutions and advice pertaining to people matters, by working on continuous improvement of HR policies, benefits, programs and processes, ensuring compliance to regulations and best practices
• Collaborating with departments teams to support employee training and development plan and enhance on promoting a continuous learning environment.
• Collaborating and also to support talent development and succession planning initiatives to build a pipeline of future leaders
• Develop workforce planning strategies so as to identify any workforce risks and issues which may affect future demand
• Identify key issues so that to diagnosis of business and employees issue so that to improve on employee engagement and business performance.
• Provide advice and guidance to managers in developing, documenting, and communicating solutions (including disciplinary action) for employee relations issues
• Any other duties assigned by the management.

JOB REQUIREMENTS:

• A degree in Human Resource or business equivalent.
• At least 6-8 years relevant working experience.
• Proficient in Employment Act and MOM regulations, familiar with government regulation practices in Singapore.
• People management and negotiation skills.
• Familiar with applications and Payroll system eg.Timesoft.
• Proficient in taking of minutes and presentation at respective Committees Board Meetings.

By responding to Singapore Environment Council's advertisement, consent is considered given to Singapore Environment Council to collect the required personal data for the purpose of recruitment. Singapore Environment Council will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Kindly submit your CV updated with you availability and expected salary. Only shortlisted candidates will be contacted.

JOB SUMMARY

Functions as the strategic business leader for residential service activities required between the homeowners and the management company. Manages luxury condominium facilities with attention to and support of the 4 Pillars of Operational Excellence. Monitors the development and implementation of residential brand strategies and supports the leadership team in flawless execution. Assists in developing and implementing property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the condominium documents. Acts as the liaison between the management company and the homeowners and fosters positive relationships between all parties.

CANDIDATE PROFILE

Education and Experience

• Bachelor’s degree from an accredited university in Hotel Management, Hospitality, Business Administration

OR

• Related major; 2 years’ experience in residential hospitality, or related professional area preferred.

CORE WORK ACTIVITIES

Maintaining Residences Operations

• Maintains knowledge of owners’ name/number/family members, residence numbers, and floor plans and hours of operation.

• Maintains knowledge of all marketing packages and promotions used by the sales team (if the property is still in sales).

• Maintains knowledge of the Hotel Reservation Services

• Responsible for assisting in the day to day operations for Residences, including vendor activity on-site and office administration.

• Conduct daily line-ups

• Participate in monthly departmental meetings to review and assist in the implementation of action plans to improve employee and owner satisfaction.

• Provide employee recognition on an ongoing basis, including an annual staff event.

• Maintain complete knowledge and comply with all residences policies and procedures and protects the privacy of the owners.

• Maintain knowledge of homeowner Rules & Regulations.

• Communicate with the General Manager or the Director of Residences regularly regarding issues and information relating to residents.

• Provide feedback to the General Manager of Director of Residences for local standard operating procedures and assist with departmental compliance.

• Create an environment of open communication for Ladies, Gentlemen and Owners.

• Monitor logbooks and service requests to verify timely completion of tasks.

• Monitor unit admittance procedures and verifies correct key inventory

• Creates and maintains filing system: work orders, reports, home care records, invoices, correspondence, owner forms and proof of insurance.

• Office Communication should be replied to and filed in a timely fashion

• Communication via newsletters, email, and faxes may be required on behalf of the association. The General Manager or Director of Residences will monitor the communications the Residential Services Manager will execute.

• Maintains accurate homeowner’s roster and follow up with services deficiencies

• Knowledge of the computer systems including, Mystique, Buildinglink, scheduling software and key control software.

• Communicates with homeowners, management and employees.

• Manages owner expectations while remaining calm and courteous.

• Works flexible hours, including weekends, holidays and evenings if necessary.

Managing and Conducting Residences Activities

• Responsible for assisting in the planning and execution of services and lifestyle activities involving homeowners and the hotel when applicable.

• Responsible for supporting the leadership team in fostering and maintaining good relationships with the homeowners and their representatives by providing services and amenities aligned with Ritz-Carlton Brand and quality standards.

• Actively participate in activities and communication that support full participation in the Owner Engagement Survey.

• Document all resident requests, complaints or problems immediately, implement them in to Buildinglink and notify the designated departments.

• Serves as a liaison between homeowners and various departments and builder/developer.

• Provide homeowners with at least 3 options for vendors or Ritz-Carlton services that can aid in home or unit maintenance. Will report any issues that pertain to vendors or service providers and will assist in resolving the issue.

• Communicate a la carte services provided by Hotel and will communicate requests in a timely manner.

• Submit maintenance and housekeeping requests to the appropriate department and follow up accordingly.

• Collect resident owner’s preferences, track and record additional preferences and put them in Mystique.

• Report any common area items that are not in line with Ritz-Carlton Brand Standards.

• Create an environment that fosters WOW stories and Lionshare Best Practices.

• Familiar with Business Priority Matrix.

• Participation in the creation of WIG’s, Lead Measures and the WIG Boards. Participate in weekly calls.

• Familiar with the balanced scorecards in Employee/Owner Engagement.

• Plan regular social gatherings for owners and assist in the creation of newsletters and other methods for communicating events.

• Assists in the properties cleanliness and is responsible for their part in protecting the physical asset through visual inspections and self-audits.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

YWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.

Our Front Office is a team of caring and service orientated professionals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

Key Responsibilities:

· Manage front office operations

o Collaborate with various departments on guests' special requirements and requests.

o Develop operations plans for front office operations.

o Identify and resolve deviations and irregularities related to front office services.

o Implement operating procedures and service standards for front office operations.

o Manage personalised reception services for VIP guests' arrivals and departures.

o Monitor front office operations to ensure adherence to organisational standards and procedures.

o Monitor room inventory levels and reconcile discrepancies.

o Manage all room keys inventory are accurate.

o Attend to all incoming emails and follow up actions taken accordingly.

o Storage of luggage in the baggage room is properly controlled, recorded, and is neat and tidy at all times.

o Review operations reports and/or statistics to monitor and report departmental performance.

o Daily update of digital signage events board on F&B activities and events for the day is accurate.

· Drive service and operational excellence

o Build guest relationships to enhance return visits.

o Interact with guests to gather feedback on service quality.

o Manage service recovery for escalated guests' concerns and feedback with proper records.

o Manage team's service performance in response to guests' needs and requests to ensure guest satisfaction.

o Review and recommend systems and processes for workflow and productivity improvement.

o Manage cost control to keep departmental operating expenses within budget.

· Manage operational risks

o Manage emergency situations.

o Operationalise compliance management on data protection regulations and organisational security procedures for guest registration and credit and cash transactions.

o Where on night shift, all emergency and/or incidents should be duly reported immediately with records.

· Team Management

o Provide mentoring and guidance to improve staff work performance.

o Carry out daily briefing with team members.

o Upkeep proper daily operations records.

o Attend meetings when required.

· Any other tasks to be assigned by the Management.

Key Requirements:

· Diploma in Hospitality Management

· Minimum 5 years of relevant experience

· Strong working knowledge on Opera system

· Proficiency with Microsoft Word, Excel, and Outlook computer programs

· Shifts work including weekends and public holidays

· Strong communications and written skills

· Able to work independently and as a team

· Calm, efficient, and able to work well under pressure

· Good problem-solving and decision-making skills

· Well-groomed and possesses a cheerful disposition

· Good interpersonal skills

· A passion for delivering exceptional levels of guest service

We emphasize on a work culture of service, commitment, compassion, respect and team work and developing each individual to his/her fullest potentials. You can look forward to a stable and exciting career with us that is rewarding, meaningful and enjoyable.

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

The candidate required to perform the following functions.

· Supporting and maintaining the shop network systems (POS, Firewall, Leased / ADSL lines, etc)

· Interface with users & identify computer related needs and provide appropriate software & hardware support.

· Assist with diagnosing & resolving problems with servers, desktops, networks & all other related equipment.

· Servicing of user’s requests and providing support for all in-house software requirements.

· Administration of the network servers.

· Carrying out the upgrading of the shop systems (POS, network, servers, desktops & related equipment / software).

· Track and maintain accurate records of all equipment, software, incidents, activities and services provided.

· overseeing system administration, network, cybersecurity, and support.
Assist in the disposing of obsolete, defective or non-serviceable equipment.

· Optimize IT infrastructure, including servers, networks, and hardware.

· Implement and monitor security measures against cyber threats.

· Ensure routine backups are performed and the anti-virus software is always up to date.

· Ensure IT practices comply with laws, regulations, and industry standards.

· As and when required, will provide briefing to the users on the usage of the office systems (standard applications, office network and related processes).

· Managing software and hardware installations and upgrades.

· Any other tasks assigned by reporting Director

Requirements:

Bachelor Degree in computer and information system fied

Minimum one year experience

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Administrative Support: Support OIE team with administrative matters including finance, travel, procurement, and scheduling.
• Procurement: Handle procurement processes in line with the organisations guidelines and processes. Ensure that all purchasing activities adhere to the companys policies and quality standards.
• Budget Management & Reporting: Oversee and manage OIEs budget, ensuring all financial activities are conducted in line with allocated funds. Monitor expenditure and provide timely and accurate financial reports to management for review. Prepare and present regular reports on budgetary performance, procurement efficiencies, and other administrative metrics.
• Travel Coordination: Organize travel itineraries, arrangements, and reimbursement. Liaise with travel agencies and service providers.
• Scheduling: Manage the scheduling and communication of OIE team meetings, appointments, business engagements, and events.
• Executive Assistant Duties: Provide administrative support to OIE Director, including calendar management, correspondence handling, and minute-taking.
• Associated Responsibilities: Providing any other administrative support to OIE team and, where needed, to Office of Partnerships & Engagement team.

• Diploma or Degree with minimum 3 years of relevant work experience.
• Education and/or experience in finance and business administration preferred.
• Demonstrated proficiency in budget management, procurement, and administrative support.
• Familiarity with office administration software such as MS Office, SAP, Prophix.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Good understanding of finance, procurement, travel, and claims processes.
• Good verbal and written communication skills.
• Detail-oriented with a high level of accuracy and efficiency.
• Ability to work independently and with a fast-paced and growing team.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends)

Introduction

Our company is a world renowned MNC manufacturer of high quality Audio and Security Products for the global market. We are seeking to hire a Sales Engineer / Senior Sales Engineer for sales activities in Singapore.

Job Description

· Diploma/Degree in Electrical/Electronics Engineering or related discipline with minimum 5 to 10 years sales and marketing experience, knowledge and technical competency in BMS / ELV / Security / Fire Alarm / Pro-sound / Audio Visual / Public Address Systems.

· Proactive, resourceful and eager to explore new business areas.

· Good interpersonal and communication skills.

· Good contacts with Users/Property Developers/Consultants.

· Computer literacy in MS Office. Autocad will be an added advantage.

· Willing to travel when required.

Job Responsibilities

· Create product and functional specifications for the company’s products and promote to Users/Property Developers/Consultants for pre-tender requisites.

· Early identification of new projects and opportunities to promote the company’s products.

· Create list of projects from sales activities until tender, success is measured on whether specifications are used.

· Conduct market survey, analyze competitors’ activities and develop sales opportunities.

· Sales activities, road shows, exhibition and road shows.

· Prepare weekly/month reports to Sales Manager.

• Supervises overall activities at the Front Office section
• Acts as Manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
• Monitors occupancy for current day, changes during the day on bookings, arrivals, check- outs, conferences, and that all hostel departments have up-to-date information available.
• Handles and resolves guest complaints in a positive way, and reports concerns to management
• Familiarises in handling HIS system, emergency procedures and
• Supports the Association’s community service and other corporate projects.

Pre-Requisites

• Min. 3 years’ experience in similar capacity in the hospitality sector.
• Customer Service Oriented
• Excellent communication and problem-solving skills
• Ability to work well under pressure and in a fast-paced environment
• Able to interact with culturally diverse guests
• Able to work on shifts, including weekends and public holidays
• Demonstrates excellent customer service skills and provides quality service to guests.

We are looking for an experienced marketing specialist who is preferably from a B2B background with strong project & event management skill and go-to-market experience. This will be a 1 year contract role supporting Singapore and Southeast Asia market, you will be assigned on project basis to support project owners to work closely with stakeholders and drive the required deliverables and outcome.

Roles & Responsibilities

• Work closely with business unit functions including Projects, Engineering, Business Development and Safety teams to develop and execute marketing and communication materials in the B2B segment
• Manage and be responsible for the end-to-end execution of campaigns, including creative development, media planning, and analysing and reporting on performance of marketing initiatives to stakeholders
• Develop collaterals and assets including videos, presentation decks, email campaigns, advertisements across a full spectrum of channels for marketing purposes
• Develop content for website, social media, industry conferences, exhibitions, editorials and business media
• Lead and manage events such as launches, engagement events, talks, seminars, for different audiences including but not limited to suppliers, customers, external stakeholders and internal stakeholders
• Work with and maintain relationships with external agencies to execute and optimise paid media campaigns including SEM, events, productions
• Ensure brand messaging and design consistency is in adherence to company’s guidelines across all communication channels
• Manage allocated marketing budgets and expenditures

Required skills and qualifications

• Excellent communications and presentation skills
• At least 4 years experience in a Marketing role
• Proficient in Microsoft PowerPoint, Excel, and Word
• Bachelor’s degree (or equivalent) in public relations, marketing, or communications discipline
• Strong understanding of CMS and CRM platforms such as Umbraco and Dynamics365 is a plus

Preferred skills and qualifications

• Candidate with practical experience in the energy/renewables sector is a plus
• Is proactive, positive and self-motivated with the ability to work independently
• Demonstrated ability in successfully working with cross-functional teams
• Strong in planning, managing and coordinating events or roadshows
• Strong interpersonal skills and stakeholder management
• Possess strong organizational skills and attention to detail necessary to prioritise multiple initiatives and projects
• Ability to adapt to a changing business with a strong willingness to learn
• Familiarity with content or customer management systems