We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

5 day work week

2 year renewable contract

Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.

· Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the EDX team.

· Leads the team to perform service recovery in the event of issues.

· Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover planned leaves/urgent leave/ medical leave.

· Mentor, provide guidance and support to the Service Desk team.

· Lead and develop the service desk team, including hiring, training, and performance evaluations.

· Ensure the team knows how to use the provided ESM tool (e.g., ServiceNow) effectively for ticket management and service delivery.

· Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.

· Identify and implement improvements along with updating of documentation for service desk processes and procedures.

· Foster a customer-centric culture within the team, emphasising excellent customer service.

· Attends regular meeting (weekly and monthly) with EDX Team and prepare weekly and monthly reports.

· Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.

· Provide suggestions to the EDX team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

· Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Degree in Computer Science, Information Technology, or a related field.

· ITIL 4 Foundation Certification

· ITIL 4 Intermediate / Expert preferred

· Project Management Professional (PMP) or similar will be an added advantage.

· Strong understanding of minimally end user computing devices, M365 applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage

· Proficiency in using ESM tools such as ServiceNow.

· Prior experience in a service delivery or IT management role within a corporate environment.

· Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

· Excellent leadership, team and stakeholder management skills.

· Strong communication and interpersonal skills.

· Strategic thinking and problem-solving abilities.

· Strong time management and multitasking skills.

· High level of customer service orientation.

Responsibilities for Project Manager

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement

Qualifications for Project Manager

• Bachelor's degree in computer science, business, or a related field
• 3-5 years of project management and related experience
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master champion, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Finance, or a related field.
• At least 10 years total work experience with minimum 5+ years as a Scrum Master or Product Manager, with specific experience in Equities applications within an investment banking front-office environment.
• Certified Scrum Master (CSM) or equivalent agile certification preferred.
• Strong knowledge of equities trading workflows and front-office technology systems.
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements.
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical and problem-solving skills with attention to detail.
• Effective communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.

Roles & Responsibilities

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Responsibilities:

• Design and standardize workplace and infrastructure solutions across the organization, ensuring alignment with industry best practices and regulatory requirements.
• Implement and manage workplace technology solutions, including end-user devices, telephony, collaboration tools, and office productivity tools (with a focus on Microsoft 365 and emerging technologies such as Microsoft Co-Pilot).
• Manage network infrastructure, including WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access technologies, and other network-enabling tools and applications.
• Oversee the Service Desk operations to ensure efficient handling of service requests and incident management.
• Drive service recovery efforts for workplace technologies and infrastructure, minimizing downtime and service disruptions for both internal users and external customers.
• Track and report on service provider SLAs to ensure compliance and quality of service.
• Evaluate and recommend new workplace technologies, keeping up with technology trends and evolving regulatory requirements.

Job Requirements:

• 5+ years of experience in managing workplace technology and infrastructure environments.
• Proven experience in implementing and managing Microsoft infrastructure tools (e.g., Microsoft 365, Active Directory, Azure AD, SCCM, endpoint management).
• Strong understanding of WAN routing protocols, QoS, COS, and network protocols (e.g., DHCP, TCP/IP, VPN).
• Certifications in Workplace Technology and Networking are preferred (e.g., Microsoft, Cisco), but not mandatory.
• Solid technical, analytical, and engineering skills with hands-on experience in managing workplace technology and network infrastructure.
• Customer service-centric, with excellent communication skills to interact with non-technical users.
• Familiarity with the ITIL framework, IT service management concepts, and Agile methodologies.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• Lead and manage technical project deliverables, ensuring projects are completed on time and within budget.
• Coordinate technical implementation across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for project issues and provide hands-on guidance to project teams.
• Manage risks and issues during project delivery and provide L3 support as needed.
• Collaborate with architects, security teams, and suppliers to ensure design compliance with enterprise standards.
• Facilitate security testing and remediation efforts, including penetration testing.
• Ensure successful completion of SIT, UAT, and performance testing with high-quality results.
• Engage with stakeholders to gather functional and technical requirements and provide system input during the specification phase.
• Oversee financial management of projects, including budgeting and cost tracking.
• Provide regular status updates and escalate issues affecting project timelines with proposed solutions.
• Ensure project documentation complies with industry and organizational standards.

Job Requirements:

• 7+ years of experience in project management, with a focus on technical project delivery.
• Experience with business analysis and business process reengineering.
• Strong skills in client management, negotiation, and conflict resolution.
• Proficient in MS Project, Confluence, JIRA.
• Familiarity with SDLC and Agile methodologies.
• Experience in end-to-end implementation in the Financial Services industry, particularly with:Cloud solutions , Infrastructure/Network solutions, Endpoint/Workplace technology , Active Directory/Identity Management
  

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Site preparation and co-ordination.
• Identify and develop new business opportunities to achieve sales target by reaching out to new clients and making presentations or pitches about air-con products and company.
• Preparation and submission of documents.
• Coordinate, liaise and manage various project stakeholders onsite to ensure that project requirements are being met.
• Prepare, create and plan detailed work schedules, manpower and resource.
• Ensure that contractors carry out works in a safe manner with the necessary risk assessments and workplace safety measures in place to manage project risks.
• Have the ability to understand Engineering drawings and perform basic engineering calculations, designs and etc.
• Coordinate the safety management system onsite.
• Follow up with the project and report on the process of the project to higher management.
• Facilities Management for company premises / buildings.
• Any other ad-hoc projects and duties as assigned by reporting manager and/or management.

Requirements:

• Good knowledge of Singapore standards and code of practice.
• Good communication and interpersonal skills.
• Target oriented in a fast-paced environment.

ComfortDelGro Engineering (“CDGE”) is going through an exciting transformation journey. CDGE has more than 40 years’ experience providing automotive services for taxis, as well as private and commercial vehicles. We are also the exclusive distributor for Volvo Bus & Parts, Davanti Tyres (passenger cars) and Duraturn Tyres (Commercial Vehicles).

We are looking for a team member to join CDGE and grow the B2B business for our electric vehicle.

You should feel comfortable and aspire to be a hunter to generate leads and build the sales pipeline. To succeed in this role, you must be experienced in preparing proposals and presenting to customers to secure and win deals.

Role and Responsibilities:

• Drive the sales and growth of vehicle sales
• Seek new sales opportunities via cold calling, networking and social media
• Generate and convert leads to build sales pipeline
• Arrange and oversee customers’ test drive appointments, offering expert insight for vehicle features, and specifications throughout the scheduled appointments
• Prepare commercial proposals, approval paper and business case for direct sales
• Prepare and submit tender for own or assigned sales lead
• Ensuring a consistently presentable showroom and vehicles at all times
• Attend to customer enquiries, inquiries, financing and complaints
• Retention and submission of documents to authority for vehicle registration
• Pursue new sales prospects, negotiating deals, and maintain customer satisfaction
• Perform check of vehicle prior take over by customer
• Any related ad-hoc tasks

Requirements:

• At least 4 - 5 years of proven sales experience in preferably automotive B2B commercial vehicle sales
• Individuals with sales experience in engineering related fields or banking considered
• Ability to generate leads and identify strategic areas for growth
• Experienced in taking lead to prepare proposals and presenting to customers to secure and win deals
• Experienced in handling tender project
• Driven, strong negotiation and sales closing skills
• Strong commercial acumen and sound financial grounding
• Ability to influence and build credible, trusting customer relationships
• Well versed in Microsoft PowerPoint, Excel and Word
• Class 3/3A license preferred
• Strong Communication & Writing Skill

Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

Home for Good, Singapore, is a registered charity that supports a network of foster and adoptive parents and dedicated volunteers, all working to provide safe and nurturing homes for vulnerable children and youth. Our Vision: A Loving Family for Every Child in Need - this principle drives everything we do.

Our Mission:

• Building Awareness - We actively engage communities through events, talks, and outreach to raise awareness about our cause.
• Recruitment - We are committed to expanding our network of foster families to meet the growing demand in Singapore.
• Resources and Support - We offer practical guidance, shared resources, and emotional support to help navigate the fostering process.
• Reunification Efforts - We support initiatives to help children reconnect with their families whenever possible.

We seek a dedicated and experienced Partnership & Programme Manager to lead our programme initiatives and build collaborative relationships with stakeholders. Reporting to the Executive Director, the ideal candidate will have a proven track record in strategic planning, programme management, community engagement and a genuine passion for our vision and mission.

Objectives of the Role:

• Ensure smooth daily operations in compliance with charity regulations while upholding high service standards.
• Develop and implement programme assessment protocols for evaluation and continuous improvement.
• Build strong relationships with the board, members, community partners, donors, and relevant authorities.
• Oversee effective management of social media platforms to enhance outreach and engagement.

Key Responsibilities:

• Plan and execute HFG-SG’s programmes and services.
• Organise events and activities to support and strengthen foster families.
• Recruit, train, and manage members, befrienders, and volunteers to assist foster families and children.
• Manage social media campaigns and communications to amplify outreach efforts.
• Conduct community outreach with fostering agencies, corporations, and individuals.
• Coordinate and prepare board meetings, including agendas, reports, and minutes.
• Develop corporate collaterals and brand materials, such as the annual report, website content, and presentations.
• Plan and oversee budgets for media and engagement initiatives.

Skills and Competencies:

• Strong strategic thinking and planning abilities.
• Exceptional interpersonal skills for engaging diverse stakeholders.
• Excellent written and verbal communication skills.
• Proficiency in social media platforms and digital marketing.
• Resourceful, adaptable, and collaborative team player.

Why Join Us?

Be part of a mission-driven organisation dedicated to transforming the lives of children and foster families. In this role, you’ll be able to make a meaningful impact while growing professionally.

Application Details:

Interested candidates, please send your resume along with the names and contact details of two referees to:

Home for Good, Singapore
Email: [email protected]

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Assisting the chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies.

• Supervise portion control and quantities of preparation to minimize waste.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

You will be tasked with growing the business through the acquisition of small to mid-sized commercial cleaning contracts, such as those for office buildings, and medium-sized commercial properties. Your role will involve building relationships with key decision-makers and closing new business opportunities in the industry.

This position requires someone with experience in business development, closing sales, and a strong network of contacts.

Key Responsibilities:

Business Development & Sales:

• Identify and pursue opportunities for small and mid-sized commercial projects and properties.
• Cultivate and maintain relationships with key stakeholders, including building managers, facility management teams, and school administrators.
• Lead the end-to-end sales cycle for small to mid-sized commercial cleaning contracts, from lead generation to contract signing.
• Leverage your network within the industry to generate leads and secure new business.

Tender & Contract Management:

• Prepare, submit, and manage tender bids for small and medium-sized commercial projects.
• Negotiate contracts with clients to close deals, ensuring client expectations and company goals are aligned.

Strategic Sales Execution:

• Work closely with management to develop sales strategies aimed at growing the company’s market share in the small to mid-sized commercial sector.
• Stay updated on industry trends and competitor activities to adjust sales tactics and remain competitive.
• Participate in networking events and meetings to expand the company’s presence in the market.

Client Relationship Management:

• Maintain strong, long-lasting relationships with existing clients to drive repeat business and additional project opportunities.
• Provide exceptional customer service to ensure client satisfaction and retention.

Performance & Reporting:

• Achieve or exceed monthly and annual sales targets set by the management team.
• Provide regular updates on sales performance, forecasts, and pipeline activity through weekly/monthly sales reports.

Requirements:

• Good communication, negotiation, and relationship-building skills.
• Effectively bilingual.
• Able to work independently with minimal supervision and take full ownership of the sales pipeline.
• Proficiency in MS Office.
• Self-motivated, driven, and target-oriented with a proactive attitude.

Benefits

· Basis $3,000 - $4500 + Commission

· Transport allowances

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will be a key technology partner to our customers in the Defence sector to thrive on developing the next breakthrough for the defence and security of Singapore. Working closely with the Solution Architect, Project Manager and Technical Lead, you will be part of a development team to develop, test and deploy system/network infrastructure as part of an overall project implementation. We are looking for a candidate with a can-do attitude, strong sense of ownership and desire to succeed in a role with significant growth opportunities in Singapore and regionally.

Be Part of Our Success

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through covering the assigned territories, networking, and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services with confidence and conviction - have through and intensive knowledge of the proposed solution
• Create quality reviews and reports with sales and financial data that includes the pipeline file for sales cadence
• Forecast the sales opportunity closure probability from a business perspective with awareness of sales management such as sales numbers, attrition, headcount, training needs, etc.
• Participate on behalf of the company in exhibitions or conferences for both internal and external events.
• Negotiate/close deals and handle complaints or objections
• Collaborate with the pre-sales, delivery , support, partner alliance, and marketing team to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Qualities We Value

• More than 10 years experience in Sales and leading a team. Prior experience in Government and/or Enterprise sector will be an added advantage.
• Proficiency in English
• Excellent knowledge of MS Office
• Aptitude in delivering attractive presentations
• Hands-on experience with Salesforce software is a plus
• Technical hands-on experience in delivering IT services is a plus
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Thorough understanding of marketing and negotiating techniques
• Have a positive attitude and confidence towards creating the sales activities, pipelines, and closure of sales.
• Have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone.
• Have good listening skills to help gain client's trust
• Strong interpersonal skills to maintain within team and client/customer relationship

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

About Us:
LGA Telecom is a leading player in the telecommunications industry, offering cutting-edge solutions in connectivity, cloud, and security. We are dedicated to empowering businesses by delivering robust and innovative services that drive growth and resilience.

Job Description:
We are seeking a dynamic and results-driven Enterprise Sales Account Manager to join our team. In this role, you will be responsible for driving sales and managing key client accounts within the enterprise sector. The ideal candidate will have a strong background in selling technology solutions, particularly in telecommunications, and a proven ability to build and maintain relationships with decision-makers.

Key Responsibilities:

• Execute strategic sales plans to achieve revenue targets.
• Manage and grow a portfolio of enterprise clients, focusing on connectivity, cloud, and security solutions.
• Identify opportunities to upsell and cross-sell our suite of products.
• Build strong, long-lasting relationships with clients, understanding their business needs and challenges.
• Collaborate with internal teams (e.g., technical support, product development) to ensure seamless service delivery.
• Monitor market trends, competitor activity, and industry developments to stay ahead.
• Negotiate contracts and close deals to meet and exceed sales targets.

Requirements:

• Proven experience as an Account Manager or Sales Executive in the telecommunications industry.
• Strong understanding of connectivity, cloud, and security solutions.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, proactive, and results-oriented.
• Degree or Diploma in Business, IT, Telecommunications, or a related field is preferred.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary

The Assistant Manager, Finance has overall responsibility for strategic planning, implementation, managing all finance activities of IJHCC including budgeting, forecasting, risk and governance as well as reporting and compliance with the required charity regulations and guidelines.

You will be required to work closely with the Head, Corporate Services, Executive Director and the Treasurer to analyse, plan and propose strategic recommendations for the Management Committee to make appropriate business decisions for IJHCC

Job Responsibilities

• Oversee and review works done by outsourced provider (provision of monthly book-keeping and financial reporting services) to ensure timely capturing of financial information essential for prompt and accurate financial reporting.
• Create and implement financial policies for IJHCC.
• Manage financial processes for forecasting and budgets, preparation and analysis of all financial reporting (mthly, quarterly and annual reports) to board members, management team and stakeholders.
• Monitor cash-flow of IJHCC by monitoring income, expenditure, and investments.
• Maintain receipts and records for all transactions, including donations
• Prepare financial evaluation on viability of outreach programs and charitable activities, and identify areas for potential improvement.
• Monitor transactions, identifying irregularities in invoices, monitor bank deposits and payments,etc.
• Maintain comprehensive Investment and Fixed Asset listings essential for management's analysis.
• Ensure the risk and compliance management framework is embedded and operational for IJHCC
• Monitor, strengthen and establish internal controls and process improvement for Finance policies and processes.
• Lialise with Caritas, auditors, banks and external parties on finance activities
• Adhere to financial regulations and legislation such as Commission of Charity, NCSS, Ministry of Social and Family Development. Oversee outsource vendor, ensuring accurate financial reporting
• Well-versed in GST and Tax submission

Assist in Financial Audits

• Perform regular financial analysis; resolving issues, analysis of trends and investment opportunities in view of attaining long term sustainability of financial resources.
• Handle the accountability of donations - in-cash/in-kind (collection, receipts issuance, IRAS submission.
• Work with all departments to ensure adherence to IJHCC financial controls and policies coupled with review and implement process improvement.

Job Requirement

• Minimum Qualifications-Bachelor's Degree in Finance or Accounting or equivalent years of experience
• Professional accounting qualifications (ACCA, CPA,CA)
• Has at least 5 to 8 years of experience, (in social service or charity sector will be an advantage).

Skills

• Strong knowledge of financial account systems such as QuickBooks and good knowledge of Charity accounting.
• Must be able to handle Microsoft Office packages such as Excel, Word and PowerPoint Understand data protection standards.
• Familiarity with donation handling and adherence to governance requirements for IPC status will be an advantage.
• Strong team player
• Leadership Skills
• Excellent interpersonal and communication skills
• Stakeholder Management-Management,stakeholders and staff.
• Ability to exercise sound business judgement
• Detailed and good planning skills
• Problem solving
• Critical thinking
• Decision-making skills and a heart for charity.

Job Description:

• Anticipate regulatory trends and their implications and establish environmental compliance that apply to business units and their processes
• Enact internal corporate sustainability policies and develop standards and metrics to advance environmental stewardship
• Conceptualize projects, coordinate implementation and leads and track progress to coordinate various operational efforts
• Oversee environmental, social, and governance (ESG) reporting and benchmark with industry peers
• Lead the Risk management operations including risk identification, assessment, prioritisation, mitigation plan development and residual risk tracking
• Support the development and implementation of business continuity management program including incident and crisis response structure and process, business impact analysis and business continuity plan
• Drive quarterly risk management process, conduct risk discussions with risk owners, facilitate to construct and/or reconstruct new or existing risk registers
• Monitor key risk indicators and mitigation plan progress and preparation of regular risk reports
• Provide risk advisory to business and functional stakeholders and support them on designing and implementing risk controls
• Keep abreast of relevant external events including regulatory changes, geopolitical events, macroeconomic environment, social developments and their associate risks
• Promote risk awareness and competency across the group through communications, training and risk workshops
• Work with Internal Audit and other governance functions to address gaps in risk management

Job Requirements:

• Bachelor’s Degree in Business Management, Environment, or a related discipline
• At least 6 years of experience in sustainability, enterprise risk management, corporate strategy or other related domains such as operational risk management, internal control, internal audit of a medium-sized enterprise or governmental ministry/ statutory board
• Possesses broad exposure to risk management and/ or sustainability, with deep knowledge of the various frameworks that can be applied for business enterprises
• Excellent presentation and interpersonal skills to effectively engage stakeholders and senior management in risk and sustainability discussion
• Well-organised, attention to details and capable of managing multiple priorities effectively
• Strong sense of responsibility with the ability to work alone with minimum supervision
• Strategic and forward-thinking individual who is excited to make and lead changes in the strengthening the risk and control environment

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

System Maintenance and Monitoring:

· Perform regular maintenance tasks such as updates, patches, and backups on system and network.

· Continuously monitor system performance and health, identifying and resolving issues proactively.

· Ensure all IT systems and infrastructure are running efficiently and securely.

Troubleshooting and Support:

· Respond to and resolve system-related issues and outages in a timely manner.

· Provide technical support and assistance to end-users and other IT team members.

· Document issues, troubleshooting steps, and resolutions in the ticketing system.

Security and Compliance:

· Implement and enforce security policies and procedures to protect IT systems and data.

· Ensure compliance with industry standards and regulations.

Backup and Disaster Recovery:

· Manage backup systems and procedures to ensure data integrity and availability.

· Develop and maintain disaster recovery plans and conduct regular testing.

Documentation and Reporting:

· Maintain detailed documentation of system configurations, maintenance activities, and procedures.

· Generate and analyze system performance reports to identify trends and areas for improvement.

· Collaborate with other IT staff to develop and implement best practices.

Collaboration and Communication:

· Work closely with other IT team members to support various IT projects and initiatives.

· Communicate effectively with stakeholders to provide updates on system status and maintenance activities.

· Train and mentor junior staff as needed.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 4 to 6 years of experience in IT systems maintenance or a similar role.
• Proven experience in maintaining and supporting IT infrastructure in a complex environment.
• Proficiency in operating systems such as Windows Server and/or Linux (Red Hat, CentOS, Ubuntu).
• Experience with virtualization technologies such as VMware vSphere, Microsoft Hyper-V, and KVM or HCI.
• Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and routing protocols.
• Familiarity with storage solutions (e.g., SAN, NAS) and data management techniques.
• Scripting skills in languages such as PowerShell, Bash, or Python for automation tasks.
• Good leadership skill
• Good communication in English skill both spoken and written

Soft Skills:

• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively within a team.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements