Job Description

1. Provide consultation, solutions and product knowledge to support sales team

2. Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution.

3. Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction.

4. Present the solution to customer and prepare the technical offer and its cost.

5. Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions. \

6. Work closely with focus technology/business partners, building and growing business relationship.

7. Handover ordered projects to postsales team.

8. Retain and upsell our services to customers.

1 SME level knowledge is essential. (Minimum CCNP)

2. Min 5 yrs of IT experience in Network & Data Centre solutions. 3. Skills in one or more of the following areas a plus: Cisco Data center technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN

4. Strong business acumen with strong interests in keeping up-to-date with current technologies.

5. Must have experience working in a customer-facing role.

6. Good verbal and written communication and presentation, negotiation skills.

7. Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job Summary:

The Network Infrastructure Specialist will be responsible for the design, implementation, and ongoing support of network infrastructure based on project tender requirement, ensuring the availability, performance, and security of network systems. You will work closely with project teams to troubleshoot and resolve networking issues, implement network improvements, and help optimize the network environment to deliver projects successfully. The role requires hands-on experience with network hardware, software, and protocols.

Key Responsibilities:

• Network Design & Implementation: Design, configure, and deploy network infrastructure solutions, VNET, including LAN/WAN, wireless, VPN, etc.
  Plan and implement network appliances upgrades and new installations based on company needs and industry best practices.
  
• Network Monitoring & Troubleshooting: Continuously monitor the network to ensure optimal performance and reliability.
  Diagnose and resolve network issues, including connectivity, performance, and security problems.
  Perform proactive network health checks and capacity planning.
  
• Security Management: Implement and maintain network security protocols, including firewalls, VPNs, IDS/IPS, and network segmentation.
  Collaborate with the cybersecurity team to safeguard network infrastructure against external and internal threats.
  Integrate network security management such as AD, MFA authenticator, Clearpass, ESXi, PMP, PIM, PAM, ELA, SIEM, SEM, SEP, SCOM, etc. Familiar with products such as F5, CyberArk, CypherTrust, ManageEngine, SolarWinds, Symantec, CyberNet, etc.
  Apply patching and firmware upgrade if required.
  
• Network Performance & Optimization: Analyze network traffic and performance metrics to identify areas for improvement.
  Optimize network infrastructure to meet the growing needs of the business.
  
• Documentation & Reporting: Maintain detailed documentation of network architecture, configurations, and troubleshooting procedures.
  Generate regular reports on network performance, incidents, and infrastructure status for management review.
  Solutions of backup and restore network appliances configurations for quick network recovery.
  
• Collaboration & Support: Work closely with internal teams, including technical manager, system engineer, cyber specialist, and development teams, to support network requirements for various projects.
  Provide technical guidance and mentorship to junior network team members as needed.
  
• Vendor Management: Liaise with network hardware/software vendors for support, maintenance, and procurement of network equipment and services.
  Ensure timely and cost-effective resolution of network-related issues with third-party service providers.
  

Required Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, Networking, or a related field (or equivalent experience).
  
• Experience: Minimum of 6 years of hands-on experience in network infrastructure design, implementation, and administration.
  Experience with enterprise-level networking equipment, including routers, switches, firewalls, load balancer, and wireless access points.
  Solid experience with networking protocols and technologies such as TCP/IP, BGP, OSPF, DNS, DHCP, VPN, VLANs, MPLS, and QoS.
  
• Certifications (Preferred, but not required): Cisco Certified Network Associate (CCNA) or higher (CCNP, CCIE).
  CompTIA Network+.
  Juniper Networks Certified Internet Associate (JNCIA).
  Any other relevant network certifications.
  
• Skills: Proficiency in network troubleshooting tools and techniques (Wireshark, PingPlotter, etc.).
  Familiarity with network monitoring and management platforms (SolarWinds, PRTG, etc.).
  Knowledge of network security best practices and tools.
  Strong understanding of cloud networking (e.g., AWS, Azure networking) and hybrid network environments.
  Experience with SD-WAN and/or VPN technologies.
  Ability to write scripts or use automation tools for network management is a plus (e.g., Python, Ansible).
  
• Soft Skills: Strong problem-solving and analytical skills.
  Excellent verbal and written communication skills.
  Ability to work independently and in a team environment.
  Detail-oriented with excellent organizational skills.
  

Desirable Skills:

• Familiarity with data center operations and virtualized networking (VMware NSX, Hyper-V networking, ESXi, etc.).
• Experience with cloud services integration (AWS, Azure, Google Cloud) and network design for hybrid/cloud environments.
• Familiarity with ITIL frameworks or other network service management models.

We are seeking a highly motivated and results-oriented IP/Network Product Manager to lead the development and delivery of cutting-edge fixed network solutions

Responsibilities

• Lead the planning, design, and development of innovative fixed network solutions, including SDN, PON, DWDM, routing protocols, and network architecture
• Collaborate with sales teams to generate new business opportunities, conduct pre-sales activities, and drive customer engagement
• Build and maintain strong relationships with key customer accounts, providing technical guidance and support throughout the entire customer lifecycle
• Oversee the successful implementation of network solutions, ensuring projects are delivered on time, within budget, and meet customer expectations
• Stay abreast of the latest industry trends, technologies, and competitive landscape in the fixed network domain
• Provide technical guidance and support to internal teams, partners, and customers
• Guide and mentor junior engineers, fostering a culture of continuous learning and excellence

Requirements

• Master's degree in Computer Science, Telecommunications, Electrical Engineering, or a related discipline
• 5+ years of experience in fixed network technologies (SDN, PON, DWDM, routing protocols) and network design
• Hands-on experience in network architecture design, including HLD/LLD
• Proven track record in project management and successful delivery of complex network solutions
• Experience working directly with network vendors and/or operators
• Understanding of 5G technologies and their integration into fixed network infrastructure
• Strong communication, presentation, and negotiation skills

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

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You will lead Network Services / support team Team, where you’ll play a crucial role in leading the NOC Team integrity and optimising network infrastructure. You’ll also work as network services lead to ensure SLAs are met, handle escalation and ensuring problems are resolved . You will also be looking for continuous improvements in our Network services and ensuring compliances with regulatory standards and guildeliness. Additionally you will establish network operational guide and standards and ensure compliance to them

Requirements:

• Bachelor’s degree in computer science, Information Technology with min 5 years of experience in leading network team
• Should have good experience in network implementation and operation
• CCNP certification
• good knowledge in various network protocols and network security
• Experience working with firewalls and load balancers
• Good experience working with SLAs and ITIL
• Good communicaiton skills

Interested candidates please email your latest resume to [email protected]

We Offer

Based in MSC’s Singapore Regional Office, the Trade Management Team is responsible for supporting headquarter directive in steering growth for the company. In this position, the incumbent will have opportunities to display their abilities, acquire skills and knowledge in the following areas:

• A great journey with excellent career development opportunities in a global organization.
• Be part of the dynamics of Asia to Worldwide trade.
• Cultivating good business relationships with various stakeholders.
• Executing and follow through of commercial goals.
• Work alongside senior management (both internal and external) across diverse culture.
• Interpersonal, influencing and negotiation skills.
• Teamwork and cooperation.
• Statistical and Analytical skills.

There will be opportunities for MSC to invest in your professional journey for excellence.

Key Responsibilities

· Basic knowledge of vessel stowage to achieve maximum utilization, optimum sailing condition for vessels,and optimum productivity for loading and discharging ports.

· Calculate slot/space requirements for capacity management in Asia region.

· Manage slot sharing with partners.

· Manage vessels’ schedule and maintain KPI.

· Manage daily vessel operations.

· Management reporting and support to headquarters.

Candidate Requirement

· Degree/Diploma holder, preferably in Maritime Transportation or Nautical Studies.

· Minimum 2 years working experience in container shipping industry.

· Independent and able to work under pressure to meet deadlines.

· Able to work long hours, on weekends and public holidays when required.

· Good interpersonal, communication and time management skills.

· Proficient in Microsoft Office applications.

· Working knowledge of CASP is essential but not necessary.

· Believe in team-driven culture.

· The ability to speak various languages is also welcome.

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Project Coordinator, you will manage the deployment of new network builds at our customers offices and data centers across the APAC region, ensuring the successful execution and management of our services for our customer. The Project Coordinator will be working alongside the customers Technical Project Management team supporting the APAC region.

The scope will include the planning, design, construction, and handover phases associated with office network builds, data center network builds, site de-commissions and network retrofit / refresh projects. A successful candidate will help develop and understand the requirements from internal customers and create solutions to improve productivity and services.

WHAT YOU'LL DO:

• Create/maintain all tasks related to the creation & installation of the site infrastructure (based on the latest site deployment guide)
• Attend weekly project meetings.
• Track critical dates & report possible impacts to the project timeline.
• Monitor delivery status for equipment shipments.
• Provide reports to Meta and other necessary stakeholders where requested.
• Create and maintain project checklists, tools, and deployment templates.
• Create and maintain vendor resource Deployment Engineering planning for the project.
• Track and report on circuit delivery updates from carriers/circuit procurement teams.
• Initiate, plan, execute and control all Enterprise Infrastructure Service deployments, with focus on quality and specific timeline constraints (new office deployments, office retrofits, data center builds, migrations, POP builds and wireless network deployments)
• Develop and manage end to end project plans
• Collaborate with cross functional teams throughout the customer environment to ensure successful and on time delivery of projects
• Assist with tracking and allocate engineering resources
• Assist with budget management
• Work with engineering teams to create Bills of Materials
• Collaborate with the sourcing and procurement team to ensure timely ordering and delivery of all hardware and software requirements
• Track hardware and software orders from inception to deployment
• Ensure engineering & deployment activities are tracked to meet project timelines
• Provide project status reports to TPM’s and management

WHAT YOU NEED TO SUCCEED:

• Fluent in Mandarin to liaise with Mandarin-speaking stakeholders.
• 5+ years of Project Management experience in a similar role
• Highly motivated, innovative individual with a proven track record of managing concurrent projects
• Proven experience coordinating with multiple teams and stakeholders
• Able to assess & mitigate risk, manage change, and work in an extremely fast-paced environment
• Ability to quickly develop strong working relationships with stakeholders
• Excellent written, verbal, and presentation skills in addition to the ability to deal effectively with ambiguity
• Knowledge of project management software a plus
• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
• Excellent communications and presentation skills
• Organizational and time management experience
• Networking experience such as CCNA / CCNP would be a plus.
• Bachelor’s Degree in relevant area
• PMP Certification a plus

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Make an Impact by:

• Design, implement, and manage SD-WAN solutions to meet business requirements and improve network performance.
• Work closely with stakeholders to gather requirements, assess network needs, and develop SD-WAN strategies.
• Configure and deploy SD-WAN appliances, routers, switches, and other networking equipment.
• Monitor SD-WAN performance, troubleshoot issues, and optimize configurations for optimal throughput and reliability.
• Collaborate with security teams to implement and maintain SD-WAN security policies, including encryption, firewall rules, and intrusion detection/prevention.
• Conduct network assessments and recommend enhancements to improve SD-WAN performance, scalability, and security.
• Document network configurations, procedures, and best practices.
• Provide technical guidance and support to junior engineers and network operations teams.
• Stay current with industry trends, emerging technologies, and best practices related to SD-WAN and network engineering.

Skills for Success:

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• Relevant certifications such as Cisco CCNA/CCNP, VMware VCP-NV, or equivalent certifications preferred.
• At least 5 years of experience in network engineering with a focus on SD-WAN technologies.
• Hands-on experience with SD-WAN platforms such as Cisco Viptela, VMware, Fortinet or similar solutions.
• Proficiency in routing protocols (BGP, OSPF), switching, and VLANs.
• Strong understanding of WAN technologies, including MPLS, VPN, and Internet circuits.
• Experience with network security technologies such as firewalls, IDS/IPS, and VPNs.
• Excellent analytical and troubleshooting skills with a proactive approach to problem-solving.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Network Consultant

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Consultant to provide technical expertise and guidance within the Perimeter Security and Threat Prevention.

Responsibilities:

- Point of contact for the Threat Prevention domain.

- Provide technical consulting on Network web proxy and malware detection technology.

- Migrate and upgrade initiatives global rollout.

- Transform business requirements into proxy policy

- Design firewall and load balancing policy

Requirements:

- Understanding of network DMZ environment

- Knowledge on Network Web Proxy or Web Content Filtering

- Familiar with network security protocols

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

Job Posting: Technical Support Engineer (L2) - Network &/or System Trained

Location: Singapore, Ubi
Salary: SGD3,500 – SGD5,000

About the Role

Our client, a renowned IT Solutions company with a strong presence in Singapore and Malaysia, is seeking an experienced Technical Support Engineer (L2) to join their Singapore office in Ubi. This role requires expertise in network and/or system technologies to support their diverse client base and ensure seamless IT operations.

Key Responsibilities

• Deliver second-level technical support for network and/or system infrastructure.
• Diagnose and resolve advanced hardware, software, and networking issues.
• Configure, maintain, and optimize IT systems, servers, and networks.
• Collaborate with clients and internal teams to implement effective solutions.
• Monitor and manage network performance and troubleshoot performance bottlenecks.
• Document processes, solutions, and system configurations for knowledge sharing.
• Assist in IT projects, including infrastructure upgrades and deployments.
• Ensure timely escalation and resolution of critical issues while adhering to service-level agreements.

Qualifications & Requirements

The ideal candidate should have:

• A diploma or degree in Information Technology, Computer Science, or a related field.
• 2–3 years of relevant experience in network and/or system support roles.
• Proficiency in networking protocols, firewalls, VPNs, and server management.
• Experience with Windows/Linux servers, virtualization platforms, and network devices.
• Certification in CCNA, CompTIA Network+, or equivalent is highly desirable.
• Excellent problem-solving and analytical skills.
• Strong communication abilities with proficiency in Mandarin to liaise with Mandarin-speaking clients.
• A proactive mindset, capable of working independently and within a team.

Why Join This Team?

• Competitive salary with opportunities for career progression.
• Be part of an innovative and supportive IT environment.
• Exposure to a variety of challenging and impactful projects.

How to Apply:Interested candidates are invited to apply through the job portal.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

• Simulate user issues to identify and resolve network and connectivity problems. Conduct root cause analysis to pinpoint the source of infrastructure incidents and devise temporary and permanent solutions.
• Recommend system modifications to address ongoing issues. Oversee updates and maintain an accurate system inventory.
• Mentor and train teams on resolving infrastructure-related incidents.
• Lead the planning and requirements phases of infrastructure network operations projects.
• Contribute to the design and implementation of infrastructure replacement plans. Manage the implementation of approved infrastructure changes and maintenance routines.
• Oversee network operations activities and the installation of network systems according to design specifications. Ensure alignment with service level agreements.
• Develop and manage service-level objectives and targets. Monitor performance to meet or exceed requirements.
• Develop client satisfaction metrics and service procedures. Propose recommendations to improve performance and client satisfaction.
• Pilot new tools, technologies, and processes to enhance infrastructure performance.
• Manage infrastructure network testing and implementation.
• Address identified vulnerabilities and ensure solutions are implemented in accordance with company policies.
• Gather performance and data usage statistics for capacity planning and reporting.
• Perform ongoing tuning and optimization of infrastructure network hardware and software components.
• Manage and troubleshoot SDWAN infrastructure.

Requirements:

• Bachelor's degree or equivalent diploma in IT, Computer Science, or related field.
• Certified in CCNP, NSE, and CCSA.
• Cloud certification and experience preferred.
• Proficient in network management tools such as SolarWinds, WLC, FortiAnalyzer, and FortiManager.
• Understanding of cloud network architecture, particularly Azure.
• Strong communication and interpersonal skills.
• Flexible to work outside of standard business hours.

To apply, please visit www.gmprecruit.com and search for Job Reference:24985

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Key Responsibilities:

• Manage and maintain network infrastructure, ensuring optimal performance and reliability for the organizations network systems.
• Configure, monitor, and troubleshoot networking issues, including routing, switching, firewall setups, and network security.
• Implement network solutions and upgrades, focusing on maintaining seamless connectivity and ensuring minimal downtime.
• Provide support and troubleshooting for Cisco-based systems, while also demonstrating expertise in other network solutions as required.
• Collaborate with cross-functional teams to optimize network performance, security, and scalability.
• Conduct regular network assessments to identify potential issues, recommend solutions, and ensure compliance with industry standards.

Requirements:

• Diploma/Degree in Computer Science, Engineering, or related field.
• At least 2-3 years of experience in network engineering, with a strong background in networking principles and practices.
• Experience with Cisco products is highly preferred; however, candidates with strong experience in other network products will also be considered.
• Solid understanding of network protocols, security standards, and best practices for network performance optimization.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

• Perm, West (Attractive Bonus, AWS and Benefits)
• Must have Level 2 IT support regional experience in MNCs or large SMEs, supporting at least 200+ users
• Holds a Cisco CCNA certification and is strong in network and server support.
• Strong communicator to converse with regional stakeholders.

To provide technical support to IT Administrators and users at the sites, providing expertise for server and client infrastructure, software, security, telecoms and the network.

Job Description

• Collaborate with IT Administrators and contractors to provide technical expertise across PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks. Ensure high levels of user service and satisfaction.
• Provide L1/L2 technical support to users and be able to resolve/troubleshoot software, hardware, and network problems.
• Perform root cause analysis and share knowledge globally to prevent rework.
• Lead and execute site and regional IT projects, including system upgrades, cloud implementations, network improvements, and app development.
• Support and innovate local systems and databases for processes like safety incident reporting, audits, and workflow management.
• Educate users on IT policies, influencing adherence when needed.

Requirements

• Degree in related field and Cisco Associate certified (CCNA) or, with proven strong experience in network & server (Croda is using Azure cloud, Windows Server 2016, 2022 Microsoft 365: Active Directory).
• Minimum 7 years of technical IT Support (level 2) experience, including remote desktop/ remote user support for regional users, end-points, on-premise & cloud servers, networks.
• Experienced working in MNCs or large SMEs with over 200 users is a must.
• Good to have: Experience in Desktop support and applications support such as Power Automate, Power Apps, Intune and SharePoint design;
• Managed firewall set up and CCTV.
• Familiar with cyber security principles and best practices
• Certificates: Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals); ITIL v4 Foundations; Cisco CCNA
• Show interest in and be aware of latest trends in IT.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

Contract :

• 3 months - Jan 2025 till Mar 2025

Working Hrs:

• Monday to Friday, 8:30 am to 6:00 pm

Responsibilities:

• Maintaining computer networks including mainframes, VPNs, routers and other physical hardware
• Installing and configuring network equipment
• Creating firewalls and updating virus protection software and data security systems to keep data and communications protected

Qualification:

• ITE or higher

Experience:

• Min 1 year

Job Responsibilities：

1. Design system operation and maintenance solutions and infrastructure according to the company's strategy and business development requirements, and formulate operation and maintenance work strategies and plans

2. Responsible for the personnel training and team management of the operation and maintenance team, and enhance the overall technical strength of the team

3. Deeply understand the business systems of various business lines, research, plan and establish operation and maintenance management platforms and tools that support large-scale clusters

4. Lead the team to ensure stable and safe business operation, and be able to respond to emergencies and track issues in a timely manner

5. Continuously explore and research cutting-edge operation and maintenance, infrastructure technology directions and tools to improve the delivery efficiency of the company's operation and maintenance and R&D

6. Responsible for formulating operation and maintenance and basic resource demand plans, managing and rationally using resources, and effectively controlling costs

Job Requirements:

1. Full-time undergraduate or above, with more than 10 years of operation and maintenance, security, and R&D experience in medium-sized or large Internet companies, and at least 8 years of technical team management experience

2. Proficient in distributed management, large-scale clusters, fault tolerance, backup, load balancing and other technologies, with in-depth and rich experience in high-availability architecture, capacity planning and difficult problems

3. Proficient in operations or infrastructure sub-fields, such as database, SRE, DevOps, information security, and cloud native

4. Familiar with AWS/Alibaba Cloud/Tencent Cloud and other cloud platform operation and maintenance management experience

5. Possess excellent team management skills, excellent problem-solving skills and strong learning ability

Join a dynamic team and contribute to the success of a global leader in ICT infrastructure and smart devices. We are seeking a highly motivated and results-driven Account Manager to drive business growth within the Aviation, and E-commerce sectors

Responsibilities

• Identify, qualify, and pursue new business opportunities within the target sectors, developing and executing targeted account plans
• Build and nurture strong, long-term relationships with key decision-makers at target accounts, including C-level executives
• Develop and present compelling solutions that address customer challenges and leverage the latest ICT technologies
• Achieve and exceed sales targets, drive revenue growth, and contribute to the overall success of the business
• Conduct market research and analysis to identify emerging trends and opportunities within the target sectors
• Work closely with internal teams (e.g., sales engineering, marketing, product management) to ensure successful project delivery

Requirements

• Bachelor's degree in Business, Computer Science, or a related field
• 5+ years of proven success in enterprise sales, account management, or business development within the ICT industry
• Demonstrated experience in selling complex solutions to customers in the Aviation or E-commerce sectors
• Strong understanding of IT trends, including cloud computing, networking, cybersecurity, and digital transformation
• Excellent communication, presentation, and negotiation skills with the ability to influence key stakeholders
• Strong analytical and problem-solving skills with a data-driven approach

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

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The Network and Cybersecurity Assistant Manager will support DPH's infrastructure and cybersecurity framework. This role focuses on ensuring IT systems' availability and security while assisting in implementing network strategies and cybersecurity measures. The individual will also support compliance efforts, manage incidents, and work closely with stakeholders.

Key Responsibilities:

Network Infrastructure Management:

Assist in designing, implementing, and maintaining network systems, including LAN, WAN, and wireless networks.

Manage and monitor network devices such as routers, switches, VPN concentrators, and firewalls.

Ensure optimal performance of network systems through regular monitoring and upgrades.

Support major WAN technologies such as MPLS, IPLC, and SD-WAN.

Cybersecurity Implementation and Monitoring:

Design, implement and monitor cybersecurity policies and controls to protect IT infrastructure.

Manage Privileged Access Management (PAM) tools like BeyondTrust and Web-Isolation solutions like Menlo.

Assist in threat detection and response using tools like Security Information and Event Management (SIEM) systems.

Oversee antivirus, endpoint protection, and other cybersecurity solutions.

Compliance and Audit Support:

Support compliance efforts with standards like MOH,and IMDA regulations.

Assist with audits, including Risk Assessments and Vendor Security Evaluations.

Ensure regular updates on security and network policies to meet compliance requirements.

Project Support and Implementation:

Assist in implementing network and cybersecurity projects, such as upgrading firewalls, deploying VPN solutions, or enhancing endpoint security.

Coordinate with external consultants for cybersecurity reviews and assessments.

Support 24x7 Security Operation Centre (SOC) outsourcing and monitoring services.

Qualifications and Skills:

Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field.

Certifications such as CCNA, CCNP, CEH, CISSP, or CISM are highly preferred.

Experience:

At least 2 to 3 years of working experience in network administration, cybersecurity, and Data Protection Trust Mark certification as a key stakeholder.

Hands-on experience with firewalls (e.g., Palo Alto, CheckPoint) and network devices.

Familiarity with PAM, Web-Isolation, and SIEM tools.

Technical Skills:

Proficiency in managing network devices such as routers, switches, and wireless solutions.

Strong knowledge of cybersecurity tools and frameworks.

Experience with patch management tools like HCL BigFix and MDM solutions like Intune or Airwatch.

Familiarity with VPN solutions and WAN technologies.

Soft Skills:

Strong analytical and problem-solving abilities.

Effective communication skills, both written and verbal.

Ability to multitask and work under pressure.

Make an Impact by

• Handle regular preventive maintenance on the SD-WAN Platform Operations.
• Support the expansion, upgrades and roll-outs of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters.
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services.
• Analyse SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Prepare statistical reports on network and equipment performance.
• Analysing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engages Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.
• Review financial documents in preparation for the next cycle.
• Negotiation with vendors has led to expenditures within budget and maximized value.
• Audits and reviews of the SD-WAN Platforms in parts or as a whole to keep in terms of the environment landscape.

Skills for Success:

• Minimum Diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell SONiC.
• Hands on experience with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
• Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architecture and software upgrade procedure.
• Good analytical and trouble-shooting skills in technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.
• Able to document and investigate existing infrastructure for the benefit of maintaining and operating the environment, discovering possible security breaches or vulnerabilities or finding opportunities for improvement for optimal network performance.
• Manage principal vendors, providers, internal and external stakeholders.
• Write and implement policies, guidelines, and SOPs for managing the infrastructure.
• Good to have Cisco certifications (CCNA, CCNP) or Juniper certifications (JNCIA, JNCIS)

Highlight:

• Japan MNC
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• Location: Tanjong Pagar

Responsibilities:

• Provide consultation, solutions and product knowledge to support sales team
• Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution.
• Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction.
• Present the solution to customer and prepare the technical offer and its cost.
• Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions.
• Work closely with focus technology/business partners, building and growing business relationship.
• Handover ordered projects to postsales team.
• Retain and upsell our services to customers.

Requirements:

• SME level knowledge is essential. (Minimum CCIE)
• Min 5 yrs of IT experience in Network & Data Centre solutions. 3. Skills in one or more of the following areas a plus: Cisco Data center technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN
• Strong business acumen with strong interests in keeping up-to-date with current technologies.
• Must have experience working in a customer-facing role.
• Good verbal and written communication and presentation, negotiation skills.
• Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

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