• Working Location: Jurong East
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Woodlands Central
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Job Summary:

· Salary package: Basic $3500 - $4000 + Performance Bonus

· Working hours: Monday to Friday 9am - 6pm

· Working location : Kallang

Job Responsibilities:

Job Objective:
•⁠ ⁠Work closely with manufacturers and Engineers to implement and service audio visual and video conferencing solutions in accordance to company’s standards and best practices to meet customer’s requirements

Core Responsibilities:
•⁠ ⁠System configuration, Testing & Commissioning of Integrated Audio Visual and Videoconferencing solution.
•⁠ ⁠Conduct end user trainings to end users on how to use the Solution(s) implemented.
•⁠ ⁠Work closely with in house AV Designers and Engineers from different manufactures to implement full integrated solutions for venues like meeting room, lecture room, experience centre, command centre, auditorium, ballroom, etc
•⁠ ⁠Study the schematic drawings to understand the technical & functional requirements to implement each solution
•⁠ ⁠Assist in after sales services

Requirements:

•⁠ ITE/ Diploma in IT/Engineering/Audio Visual
•⁠ Minimum 2 years of experience in System configuration, Testing & Commissioning for Audio Visual solution. Good to have:
•⁠ Experience in some of the products like Videowall, LED & LCD Display, Digital Sound Processor (DSP), Amplifier, Speaker, videoconferencing, Audio Visual Switches.
•⁠ Experience in similar renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc
•⁠ Experience in Crestron, Extron, AMX, Kramer automation programming will be an added advantage
•⁠ Experience in DSP programming will be an added advantage

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lee Tau Shen

Registration Number: R21109698

EA Licence No: 16C8004 (Elitez Pte Ltd)

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end December 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Assist with handling incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Working Location: Bishan
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Office Hours

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job description;

- Prepare and manage detailed project cost estimates, budgets

- Oversee the administration of construction contracts and managing documentation

- Prepare timely payment claims and ensuring all claims and VO are included

- prepare VO claim including the assessment of cost implications, calling quotation, prepare star rate

- Work closely with project managers, engineers, and other construction professionals to ensure project objectives, timelines, and budgets are met.

- Prepare subcon payment and certify work done at site

- to assist contract manager in measurement of quantity and preparation of costing.

Requirement;

- Bachelor’s Degree in Quantity Surveying, Construction Management, or equivalent.

- Minimum of 3 years of experience as a Quantity Surveyor, with experience in LTA projects.

- familiar with PSSCOC, construction contracts, payment claim processes, and VO management.

- Proficient in quantity surveying software

- Team player and able to work with tight schedule.

⌛️Working location: West

⌛️Company provided transport

⌛️Flexi working hours: 8am – 5.30pm / 830am – 6pm / 9am – 6.30pm

⌛️up to $2,500 basic

Job Duties:

• Check data accuracy in orders before releasing them to the Production Department
• Contact customers to obtain missing information or to answer queries
• Liaise with the logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Expedite orders through internal coordination
• Direct important feedback from customers to relevant departments
• Stay up to date with new products and features
• Provide administrative support and handle other ad-hoc tasks as assigned

Requirement:

• GCE ‘O’ level or high school diploma (or equivalent)
• Previous experience in sales administration or a similar role

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Embarking on Career Trial is a must. https://programmes.mycareersfuture.gov.sg/CareerTrialJobseekers/ProgrammeDetails.aspx

Open to Singaporean and PR only

Full time position

Working at a Veterinary (Animal) Clinic as an administrative - techinical staff.

Primary Roles 1 - 5,

1) Registration of client and patients

2) Packing, labelling, explaination medication for/to clients

3) General housekeeping

4) veterinary assistant / nursing role

5) Laboratory assistant

Working hours 7 days a week, with 2 days off making it a 5 days working week.

Located in YISHUN

Requirements and Roles:

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies

Requirements and skills

• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Ability to create scripts in Python, Perl or other language
• Familiarity with various operating systems and platforms

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Database Administrator, you are responsible for the day-to-day operational aspects of database administration to meet the business needs and service level.

What you will do:

• Manage database changes through change request process & provide status reports to the relevant parties.
• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
• Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Lead and monitor databases according to standard operations procedures.
• Lead in the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Involve and lead in database implementation.
• Keep abreast of database technologies.
• A good team player and leader.
• Prompt 24x7 support.
• Good customer service.

The ideal candidate should possess:

• Diploma / Degree in Information Technology, Computer Science or equivalent
• 3 - 5 years of experience in Oracle database administration
• 3 - 5 years of experience in SQL database administration

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site

Your next opportunity

Be a part of the dynamic trust team that acts as the key contact point for clients to/assist and resolve clients’ issues. We are seeking a dedicated individual who is passionate about delivering exceptional service to our valued clients and exceeding their expectations at every turn.

Key Responsibilities:

• Trust and Estate Administration: Managing the day-to-day administration of trust portfolios, including but not limited to opening new bank or brokerage accounts, distribution to beneficiaries, fund transfer, and investment management.
• Carry out periodic reviews of assigned trust portfolios to ensure they are being administered in accordance with the trust deeds, the company’s policies, and legal and tax requirements.
• Maintaining accurate and updated trust records. Create Viewpoint Master files, set up and uploaded all trust documents into ViewPoint and maintenance of all necessary principal records and trust files.
• Acts as a primary point of contact for trust clients and ensures transparency in trust administration by providing high-quality customer service to clients, building strong relationships, and maintaining a client-focused approach.
• Ability to draft trustee minutes, resolutions, or any trust related documents.
• Administration of trusts and foundations, including its underlying structure and portfolios.
• Work closely with other departments to coordinate services for clients.
• Collaborate with professional advisors, investment managers and banks in the management of the assets of the trusts and foundations.

Qualifications Requirements:

• Bachelor's degree in business administration, law, finance, accounting, or relevant field.
• Minimum 2 years of experience in Trust Administration or relevant. 1 year+ of experience in solid Trust Administration will be considered and are strongly encouraged to apply (remuneration will commensurate with experience)
• Solid understanding of relevant trust laws and regulations related to trusts, estate planning, taxation, and fiduciary responsibilities.
• Strong analytical skills, attention to detail, and problem-solving abilities.
• Excellent communication skills, both written and verbal.
• Ability to work in a discreet and utmost confidentiality with high ethical standards to protect clients' data.
• STEP qualification will be an added advantage.

We regret to inform you that only shortlisted candidates will be notified.

Job Responsibilities

Fund administrators are primarily responsible for the accounting, monitoring, and reporting transactions and values of the investment portfolio. They look into the management of the performance of funds and attend to the needs of the investors by providing the fund valuation. They prepare timely and accurate fund accounting output, including net asset values, yields, distributions for subsequent review, and accounting for investment portfolios including securities, real estate, or commodities. Their work thus consists of fund accounting and back-office tasks.

• To provide daily support on administrative duties as fund administrator
• To assist in fund accounting activities which includes performance reporting, NAV calculations, annual reporting requirement, subscriptions/redemptions etc
• To provide support in multiple asset classes and funds
• Trade processing and reconciliations
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• To prepare and generate investment and clients’ asset portfolio reports
• Perform closing of monthly/quarterly/yearly accounts
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 2 to 3 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.
• Accounting software - XERO, Netsuite, Fundcount, Finartis etc
  

Job Duties:

• Provide secretarial support to the COO in terms of calendar management and travel arrangements
• Handle full spectrum of office administration, facilities, insurance, and vendor management.
• Liaise with external vendors including accountants, corporate secretary, lawyers, government agencies etc.
• Assisting with Tenancy renewal and rental payments
• Monitor costs and expenses for the office management functions
• Ensure mandatory filings are timely e.g. ACRA filing, corporate tax filing, etc
• Oversee and manage office relocations, renovations, or upgrades
• Manage office supplies including stationery and IT equipment (repair and maintenance)
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Simple accounting duties such as coordinating all monthly company expenditure and payments, general bookkeeping
• Liaising with 3rd party payroll vendor to manage payroll, CPF and IR8A, and to assist with Employment pass and renewals
• Keeping records of leaves and upkeep staff handbook and business continuity plan
• Other ad hoc duties as assigned

Requirements:

• Possess a degree in business administration or a related field
• Proven experience as an office manager or similar administrative role.
• Prior experience in managing office renovation and document digitalisation is advantageous
• Excellent communication and interpersonal skills, both written and verbal
• Proficient in Microsoft Office applications and Mac OS
• Able to work independently and as a team player when needed
• Strong organisational skills and attention to detail
• Some familiarity with the rules and regulations applicable to single family offices in Singapore is an added advantage

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

责任

在这个多元化的角色中，您将管理办公室的需求，职责包括但不限于：

1.内部人力事务支持：包括但不限于绩效管理、简单的会计职责，如日常记账和凭证检查等；

2.外部人力事务对接：包括但不限于对人力部、新加坡国内税务局等外部审计提供相关的运营支持；

3.日常行政管理：包括但不限于接待工作、订购办公用品、场地设备维护和内务整理；

4.公司业务支持：包括但不仅限于协助销售团队处理订单、做市场调研和其他活动支持；

5.秘书工作支持：维护合同和文件的登记，检查邮箱邮件并记录，实施合同和文件的系统化归档；

6.分配的其他临时职责

技能 / 经验

您将是一个对组织和支持企业取得成功充满热情的人。关键技能和经验包括但不限于;

• 学士学位持有者
• 2+ 年类似职位的经验
• 良好的英语、书面和口语能力
• 熟练掌握MS Office办公软件的日常需求和技能
• 了解人力部的规则、法规和指南、新加坡国内税务局关于员工就业收入的规则、法规和指导方针
• 具有灵活进取的态度，高度主动性和积极主动的工作方法，能够同时处理多项任务并确定其优先级

Corporate Call Centre Officer (Banking)

Working hours: Mon-Fri 9-6pm, OT may be required as and when needed (exceptional scenarios only)

Location: Changi

Salary: $2,700 - $4,000 (Based on salary benchmarking)

Duration: 6 months (non-renewable)

- Training will be provided

Key Accountabilities & Responsibilities:

1. Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.

2. Perform proper follow up to ensure resolution.

3. Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.

4. Provide support and educate/guide customers on product and system navigation.

5. Provide support on forms enquiries/clarifications/rejections.

6. Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.

7. Any other tasks/duties that may be assigned.

8. Handle internal hotline to support Relationship Managers/Assistant Relationship Managers & Branches

Requirements:

- Must have at least 1 year Customer Service in banking industry

- Min. Diploma and above qualifications

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Collaborate with a multi-disciplinary team to provide professional and quality geriatric and neurological physiotherapy/occupational therapy to patients.
• Provide physiotherapy rehab within the Senior Care Centre
• Conduct group and individual activity for day care clients
• Document patient physiotherapy records accurately
• Have knowledge of therapy treatment for a wide range of injuries and conditions across all gender
• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans

Job Requirements:

• Singaporeans Only
• Degree/Diploma in Physiotherapy (Full registration with AHPC)
• At least 2 years of clinical experience in a hospital setting, or relevant
• 3 working days per week (weekdays ONLY) [8am-5pm]
• Convertible to Full time position

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

We are seeking a detail-oriented Office Cleaner to join our team. As an office cleaner, you will be responsible for maintaining a clean and orderly office environment, ensuring that all areas are sanitized and cleaned throughly for employees and visitors.

Working Hours: Monday - Friday (7am - 11am) Excluding Public Holiday

Job Description

1) Wipe clean tabletops (accessible and exposed area only)
2) Clear trash bins from individual workstations
3) Remove trash from office to designated area
4) Designated spot cleaning
5) Sweep / Vacuum / Mopping of Floor
6) Toilet Cleaning
7) Pantry Cleaning

Job Requirements

1) Cleaning experience preferred
2) Available immediately
3) Positive attitude, hardworking with pleasant personality

For any enquires, you may WhatsApp us at 8896 2338

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

POSITION DESCRIPTION AND RESPONSIBILITIES

Being a core member of the team consisting of executives and patient service associates

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed.
• Assist HOD in establishing, implementing and reviewing all relevant SOPs, workflows and policies.
• Ensure that quality customer services are provided by BO staff to all internal and external stakeholders.
• Assist in AR, credit services and bad debt management.
• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters.
• Assist with lifting, moving and transporting patients.
• Serve meals and remove meal trays.
• Assist Staff / Enrolled Nurses under supervision.
• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• To perform regular audit checks on patient collections.
• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits.
• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report.
• Handle customers’ queries pertaining to admission process and services provided.
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Any other duties as assigned from time to time by management.

QUALIIFCATIONS/REQUIREMENTS

• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients
• Must be able to do rotating shift work up to 12 hours (44 hours per week), include night shifts, Saturday, Sunday and Public holidays.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

• Undertake Front office duties, including meeting, greeting, and attending to the needs of guests to ensure a superb customer service experience.
• Administer all routes of Reservations to ensure that room bookings are made and recorded accurately.
• Ensure Room Keys are distributed to the guests assigned to the respective rooms.
• Familiar with the categories, position, capacity, and furnishing of every room on the premises.
• Build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
• Responsible for accurate and efficient accounts and billing processes.
• Undertake general office duties, including correspondence, emails, filing, and switchboard.
• Furnish information regarding:
• Hotel layout and all its facilities (Swimming Pool, Launderette Room, F&B Outlets and etc.) operation hours.
• Locality places of interest, special attractions, or events.
• Names of Transport Services (MRT, Bus, Taxi, Flight, Ferry) and timetables if any.
• Handles all incoming and outgoing mails and messages for the guests.
• Ensure that the Reception Counter is manned at all times.
• Answers all incoming calls within 3 rings.
• Assist in keeping the Reception Counter area clean and tidy at all times.
• Consult and report to Supervisor on duty on unusual occurrence.
• To perform any other duties directed by the Supervisor from time to time.

Requirements :

• GCE O level/ Diploma with 2 years hotel front office working experience.
• Candidate must able to perform shift works
• Good customer service and communication skills
• Working location at Orchard Area

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.