GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Investment Services Private Markets

We manage deal structuring, due diligence and closing. We provide financial operations to GIC’s private equity, infrastructure, and real estate assets, as well as tax structuring, corporate holding structures, valuations, and financial reporting.

Investment Finance & Controllers

The Investment Finance & Controllers Team is responsible for deal finance advisory including buy-side and sell-side financial due diligence, portfolio control, treasury and cash management, valuations, investment operations, investment and portfolio accounting, financial reporting, and special purpose vehicle management for GIC’s private investments.

We are looking for a suitable Associate to join our Controllers team.

What impact can you make in this role?

You will be part of a team that is an integrated investment service team that partners the business in providing services to support private markets investment.

We are seeking an Associate to support outsourced investment operations (with a focus in private credits). This role involves interactions with outsourced administrators, identifying service level issues, and ensuring the seamless integration of these solutions into our investment operations. This role works closely with internal and external stakeholders to support finance operations throughout the investment’s life cycle.

What will you do as an Associate?

• Support the deal life cycle from deal closing activities through an outsourced service provider
• Coordinate with outsourced service providers to ensure accurate and timely processing of private credit transactions, including loan origination, funding, settlements, and other loan life cycle events
• Review and verify transaction details to ensure compliance with internal policies and procedures
• Monitor the performance of outsourced operations to ensure service level agreements (SLAs) are met
• Identify and resolve any operational issues or discrepancies in collaboration with service providers
• Ensure accurate and up-to-date maintenance of transaction records and documentation
• Coordinate valuation update by service providers and analyse variances and anomalies to identify issues
• Reconcile data between internal systems and outsourced service providers to ensure consistency and accuracy
• Foster strong working relationships with external service providers and internal stakeholders, including transaction managers, deal teams, etc
• Identify opportunities for process improvements and operational efficiencies
• Participate in projects and initiatives aimed at enhancing the operational framework

What qualifications or skills should you possess in this role?

• Bachelors in Accounting, Finance or relevant disciplines
• At least 3 years relevant accounting work experience in the finance, accounting or private markets industry
• Familiarity with private credit instruments and transaction processes
• Knowledge of loan administration and servicing
• Experience working with outsourced service providers is highly desirable
• Committed and motivated individuals
• Excellent analytical and problem-solving skills
• Meticulous, high accuracy and strong attention to details
• Effective communication and interpersonal skills
• Ability to manage multiple tasks and priorities in a dynamic environment
• Strong project and stakeholder management skills
• Proficient in Microsoft Office applications

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Investment Services Private Markets Department here: https://gic.careers/group/investment-services-private-markets/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/16005/

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

About the team

As a Child Safety Operation Specialist within the Trust & Safety Team, you’ll be part of a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. Through close partnerships with Legal, Policy, and Product & Process teams, you will manage global time-sensitive escalations, and child endangerment incidents to protect our online community.

You will also work closely with internal teams to create and streamline business and operational processes, develop detailed documentation and process diagrams, and increase our overall operational efficiency to ensure our products are free of any violative content. The team is seeking a candidate with a strong work ethic, excellent judgment, exceptional partnering skills and a passion for protecting children.

Note: This position will include reviewing content and writing policies for some materials that may be offensive or sensitive to some people.

Responsibilities

- Demonstrate operational excellence on a team that evaluates risk, threats, and user safety in time-critical escalations.

- Be aware of and willing to operate in a work environment with sensitive content that includes child sexual abuse and exploitation, and other content that may be considered offensive or disturbing.

- Review user escalations related to the most vulnerable in our community.

- Review and assess inbound escalations from Law Enforcement and other teams.

- Execute instant decision-making while analyzing a variety of factors that include imminence of danger, sensitivities, and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure user’s safety.

- Availability to work on weekends on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday.

Qualifications

Minimum Qualifications

- English proficiency is required along with professional working proficiency in Bengali / Urdu / Arabic as this role will be covering the South Asian market.

- Up to 5 years hands on experience from either an Investigative or Trust and Safety Analytical role, working on online abuse or similar related field of work.

- Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and escalations management.

- Proven ability to analyze information to assess threat and risks, and problem solving skills.

- Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality.

- Excellent verbal and written communication skills and ability to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement partners.

- Passionate about protecting children.

Preferred qualifications

- Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.

- Knowledge of child safety policies and/or legislation.

- Experience with social media, analytical tools, and online research.

- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

- Your resilience and commitment to self-care to manage the emotional demands of the role.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-Onsite

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

About the team

As a Child Safety Operation Specialist within the Trust & Safety Team, you’ll be part of a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. Through close partnerships with Legal, Policy, and Product & Process teams, you will manage global time-sensitive escalations, and child endangerment incidents to protect our online community.

You will also work closely with internal teams to create and streamline business and operational processes, develop detailed documentation and process diagrams, and increase our overall operational efficiency to ensure our products are free of any violative content. The team is seeking a candidate with a strong work ethic, excellent judgment, exceptional partnering skills and a passion for protecting children.

Note: This position will include reviewing content and writing policies for some materials that may be offensive or sensitive to some people.

Responsibilities

- Demonstrate operational excellence on a team that evaluates risk, threats, and user safety in time-critical escalations.

- Be aware of and willing to operate in a work environment with sensitive content that includes child sexual abuse and exploitation, and other content that may be considered offensive or disturbing.

- Review user escalations related to the most vulnerable in our community.

- Review and assess inbound escalations from Law Enforcement and other teams.

- Execute instant decision-making while analyzing a variety of factors that include imminence of danger, sensitivities, and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure user’s safety.

- Availability to work on weekends on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday.

Qualifications

Minimum Qualifications

- English proficiency is required along with professional working proficiency in Bengali / Urdu / Arabic as this role will be covering the South Asian market.

- Up to 5 years hands on experience from either an Investigative or Trust and Safety Analytical role, working on online abuse or similar related field of work.

- Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and escalations management.

- Proven ability to analyze information to assess threat and risks, and problem solving skills.

- Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality.

- Excellent verbal and written communication skills and ability to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement partners.

- Passionate about protecting children.

Preferred qualifications

- Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.

- Knowledge of child safety policies and/or legislation.

- Experience with social media, analytical tools, and online research.

- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

- Your resilience and commitment to self-care to manage the emotional demands of the role.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-Onsite

Responsibilities

• Study vehicle repair history and ensure Workshop Manager and Senior Motor Claim Advisor are informed of any unusual or repeated complaint.
• Write out, in-accordance with the individual vehicle diagnosis, individual work orders with the job item numbers, job specification and flat rate specifications.
• Confirm with customer that our records of their personal particulars are correct. Update history file and GDMS if there is a change.
• Conduct Vehicle Reception Check with reception checklist in the presence of customer for all cars brought in for body and paintwork repairs.
• Advise customers of the best method to pursue their insurance claims from a few insurance claims option available.
• Negotiate with surveyor / insurance companies to get the best labour charge.
• Prepare accurate accident repair estimate and provide supplementary estimate necessary.
• Advise estimated repair cost for work to be done, ask for authorization budget on additional job.
• Communicate with workshop foreman on the repair status, observe promised deadline. Conduct final check on vehicle cleanliness, verify job completion after end control.
• Inform customer that the vehicle is ready for collection, the repair cost and collection time.
• Decide appropriate goodwill decision for request that falls under the normal frame work.
• Personalise vehicle delivery after repair to the customer including explaining the repair invoice to customer; inform the customer of any outstanding matter, for instance jobs required to be done on next visit or parts on order if any.
• Maintain the Body and Paint reception area neat and tidy.

Requirements

• Diploma in Mechanical Engineering, Automotive Engineering or Business Administration
• At least 3-5 years of working experience as Motor Claims Advisor
• Experience in motor trade in Body and Paint department
• Working Hours : Mon to Fri 8.00am - 5.30pm, Alt Sat 8.00am - 11.00am
• Salary range : $3000 - $3500 + Allowance $350
• Job Reference: L59XR3R5

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Position Overview:

You would work closely with the Operations Team and act as the point of contact to process transactions across asset classes, perform custodial and securities services operations, in both traditional and digital formats. In addition, you are expected to develop and process operational controls to ensure that the risk environment for operations in well managed.

Furthermore, you will need to participate in both business and technology projects as the SME of operations to perform business analysis across a variety of operational processes and systems. In addition, to assist the rest of the departments with day-to-day administration of operational activities and obligations.

Principal Duties and Responsibilities:

Trade Processing

• Trade Execution and Settlement: Execute and monitor trade instructions for various securities, including equities, fixed income, derivatives, and mutual funds
• Trade Confirmation: Match trade details and provide trade confirmations to clients promptly
• Reconciliation: Perform daily reconciliation of trades, payments and positions between internal systems and external counterparties to ensure accuracy and consistency
• Reporting: Generate accurate and timely reports for internal and external stakeholders

Securities Service and Custody Operations

• Custody Operations: Manage the safekeeping and administration of both traditional and digital assets on behalf of clients.
• Processing: Ensure accurate and timely delivery and receipt of securities in custody
• Corporate Actions: Handle corporate actions related to the assets under custody
• Reconciliation: Perform reconciliation of holdings and transactions in client accounts accurately and timely.

Others

• Client Service: Provide timely and accurate information to clients on trades and resolve an issues or concerns
• Risk Management: Ensure all trades comply with regulatory and risk policies. Manage risk register for Operations and perform risk control self-assessment to ensure effectiveness of operations controls.
• Documentation: Maintain accurate and comprehensive records of all transactions.
• Process improvement: Identify and implement process improvements to enhance the efficiency and accuracy of operation processes
• Change Management: Act as SME for Operations in projects to ensure effective and scalable operational flows are set up and reviewed prior to launch of business or system changes
• Audit: Act as point of contact for internal and external audit and reviews.

Qualifications & Skills:

• Bachelor’s Degree in Banking/Finance or equivalent.
• Experience in middle office, trade processing, securities services operations preferred.
• Have good knowledge of trade lifecycle across asset classes, including structured products and funds
• Knowledge of digital assets and security token offerings preferred
• Knowledge of AML-CFT/Anti-bribery and Corruption Compliance and Sanctions
• Strong critical thinking and problem-solving skills
• Strong time-management and organizational skills with ability to prioritize tasks.
• Excellent relationship building, stakeholder management and communication skills.
• Highly motivated and tenacious individual, with a proven ability to take initiative and work independently and within a team.

Job Mandate

The Operations Associate is responsible for processing the daily operations of the Operations Department of the branch.

He/She ensures prompt and efficient service delivery in compliance with the Bank’s service standards and internal control.

Duties & Responsibilities

1. Inform clients of new relevant regulatory circulars and review their accounts to ensure continuous enhancement of quality service

2. Perform start and end of day activities as follows:

a) Review, prepare, and submit branch reports in accordance with existing policies, procedures and control

b) Ensure that the Operations adhere to the following:

▪ Bank policies, procedures and controls related to Treasury, Trade, Loans and Wealth transactions are strictly followed by designated personnel to attain an acceptable audit rating and implement Audit rectifications within the department.

▪ Regulations of Monetary Authority of Singapore, Bangko Sentral ng Pilipinas, Anti-Money Laundering Council and other pertinent government agencies.

3. Processing of trade, loans, inward/outward remittances, treasury and wealth transactions

4 Performs other duties assigned from time to time.

Location: Penjuru Lane

Salary: $2,800 - $3,100

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Monitoring vessel movement with agent and via Portnet system
• Liaise closely with customer, plant operator on order status and loading schedule
• Planning and deployment of task to driver with ensuring the given KPI met and to control and maintain smooth operation throughout job supply till completion
• Prioritize urgent request and ensure deliveries are made on time
• Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
• Check and verify driver’s and supply team trips form with deployment after job completion
• Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
• Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Incident / investigation report submission when there is a requirement
• Able to handle fleet of Prime Movers and drivers
• To standby / handle 24/7 duty phone (rotation) during operations

Job Requirements:

• GCE ‘A’ level or Diploma holder on Logistics / Supply Chain Management
• At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
• Proficiency in Microsoft Office: Power point Presentation, Excel & Word

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Location: Penjuru Lane

Salary: $2,800 - $3,100

Working days: Monday - Friday

Working hours: 8:30am – 5.30pm

Responsibilities:

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Monitoring vessel movement with agent and via Portnet system
• Liaise closely with customer, plant operator on order status and loading schedule
• Planning and deployment of task to driver with ensuring the given KPI met and to control and maintain smooth operation throughout job supply till completion
• Prioritize urgent request and ensure deliveries are made on time
• Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
• Check and verify driver’s and supply team trips form with deployment after job completion
• Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
• Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
• Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
• Incident / investigation report submission when there is a requirement
• Able to handle fleet of Prime Movers and drivers
• To standby / handle 24/7 duty phone (rotation) during operations

Job Requirements:

• GCE ‘A’ level or Diploma holder on Logistics / Supply Chain Management
• At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
• Proficiency in Microsoft Office: Power point Presentation, Excel & Word

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Reporting to the Head of Operations & Technology Office for Chubb Life, Operations & Technology Governance Lead covers a wide spectrum of responsibilities to ensure strong governance and controls are implemented and maintained across the Group.

The role requires a high level of maturity, forward thinking and self-discipline; is expected to operate at a high level of professionalism and be skilled at stakeholder management and communication across the wider organization for Chubb Life to meet its strategic business objectives.

Responsibilities

Portfolio Governance:

• Ensure structure execution, program governance and drive benefits management of programs within Chub Life.
• Evaluate project proposals and prioritize initiatives based on their potential impact and strategic fit.
  • Develop and implement a robust portfolio governance framework to guide decision-making processes and ensure compliance with organizational standards.
  • Identify and assess risks associated with the portfolio, working collaboratively with project managers and stakeholders to develop mitigation strategies.
  • Regularly review project progress against established KPIs and take corrective actions as needed.
  • Communicate portfolio status, issues, and decisions to stakeholders, ensuring transparency and alignment with organizational objectives.
  • Proactively identify opportunities for process improvement within the portfolio governance framework.

Financial Management:

• Collaborate with finance teams to manage and monitor the financial aspects of the portfolio.
• Support and drive the end-to-end process of Chubb Life IT & Ops financial analysis, reporting, planning, and forecasting.

Business Case Management:

• Lead the planning, development and drafting, and oversees the production of business cases.

Core Competencies

• Ability to operate within a matrix organization where reporting lines can be blurred requiring collaboration and influencing skills to get things done, even without formal authority.
• Effectively and efficiently uses personal initiative, managerial authority and organizational resources to deliver on commitments.
• Excellent senior stakeholder management skills, ability to communicate and connect easily, dealing with complex, ambiguous, and fast-changing situations
• Excellent project management skills, ensuring all priority deliverables are met to a consistently high level of quality
• Excellent time management and multi-tasking skills, ability to work across the wide organization to deliver against tight timelines
• Ability to work independently, quickly and be adaptable in a dynamic environment

Additional Requirements

• 15+ years experience leading large/complex technology, business or transformation projects
• Strong Agile Engineering experience with associated SCRUM qualification
• Strong Budgeting and Forecasting background
• Experience in planning and leading strategic initiatives
• Experience in the Life Insurance domain preferred

A tax advisory firm is looking for a Fund Operations Manager to join their team.

Responsibilities:

• Oversee fund administration and NAV calculation.
• Liaise with third parties, including compliance and corporate secretarial services.
• Coordinate with internal and external auditors for annual reports.
• Ensure adherence to compliance and regulatory requirements.
• Maintain oversight on technology risk management and IT infrastructure.
• Conduct business continuity planning and testing.
• Support the CEO in business development and other related company operations.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• At least 5 years of experience in fund operations, fund administration, or a similar role.
• Strong knowledge of NAV calculation and fund administration processes.
• Experience working with compliance and regulatory requirements.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in using financial software and tools.

Please send your application with your resume with current and expected salary to [email protected] quoting reference FOM/HHL.

*Only shortlisted candidate will be notified.

Registration No. R1656042 | EA License No. 11C3510 | Drake International

Responsibilities:

Critical/Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame

Qualification Required and Area of Discipline

• Candidates should have 5-8 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to [email protected]

Noga Lim Wei Loong

Registration Number: R1329872

EA License Number: 10C3804

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Sales Operations Assistant
Porsche Singapore Pte. Ltd. (Retailer)

Porsche Singapore is seeking a dedicated and experienced Sales Operations Assistant to provide support in managing Tequipment, Pre-Delivery Inspections (PDI), vehicle movement, and off-site storage. This role also involves coordinating refurbishment and conducting quality checks to ensure that all vehicles meet Porsche's high-quality standards.

• Handle Tequipment management including ordering and tracking the status of orders to ensure timely availability and installation.
• Manage Pre-Delivery Inspection (PDI) requests and collaborate with Aftersales team on installations and vehicle preparations.
• Manage and track the movement flow of all Porsche Singapore vehicles, including off-site overflow storage, ensuring accurate location records and overseeing key press management.
• Conduct quality and presentation checks to ensure all Porsche Singapore vehicles meet Porsche standards, including coordinating grooming services and overseeing servicing and repairs.
• Track and manage reports on test drives, mileage, petrol expenditure, and other metrics, as well as manage season parking for demo and management vehicles.
• Coordinate pre-owned car refurbishment and manage Porsche Approved warranty extensions, including arranging vehicle movements for customer viewings.
• Support the coordination of vehicle displays in the showroom and arrange display shift dates.
• Oversee the arrangement of loan vehicles for customers, media, and key opinion leaders (KOLs), including conducting 360 walk-around vehicle checks and managing insurance.

• 2-3 years of relevant working experience, preferably in the Automotive industry
• Proficient in MS Office
• A team player with excellent communication and interpersonal skills
• Proactive in engaging stakeholders and ensuring timely follow-up with a strong sense of accountability.
• Self-driven with a proactive learning attitude
• Attention to details and ability to prioritise and multitask
• Required to perform shift work including weekday evenings, weekends & public holidays
• Possess a Class 3 Driving License with at least 4 years of driving experience

PURPOSE

• Support the growth of individual life business through efficient processing and issuance of new business applications. Good quality work, processed within agreed service turnaround time, complying to all risk control mechanisms.
• Promote the image of the company by delivering an excellent customer experience such that it is seen as a competitive advantage for FWD.

KEY ACCOUNTAIBILITIES

• Support and manage new business administration for both IFA and D2C channel

1. Ensure all customer due diligence checks are conducted for both individual and corporate clients for IFA channel
2. Manage new business workflow ensuring requirements are promptly routed to respective stakeholders for action (i.e. underwriting, compliance, IT etc.)
3. Manage department’s mailbox(es)
4. Defect management including identification, oversight, reporting, management, resolution
5. Active communication with distribution teams including follow up on outstanding requirements and medical reports with customers, intermediaries, and medical clinics/hospitals to expedite policy inception.
6. Perform premium receipting, when required.
7. Making medical appointment on behalf of intermediaries if required.
8. Underwrite non-medical applications within authority and handle contract issuance, preparation of policy documents and arrangement for despatch if required.

• Manage customers’ and intermediaries’ feedback and escalate where necessary; collaborate with various stakeholders to achieve fair outcomes according to the complaint resolution process.
• Be able to identify gaps and champion improvements in the current processes, and workflow.
• Support ad hoc tasks, user acceptance testing, and other projects assigned.
• Compliant with relevant regulations, FWD policies and our standard operating procedures (SOP).

QUALIFICATIONS / EXPERIENCE

• Diploma holder / post-graduate
• At least 3 years of experience in insurance operations, preferably with relevant experience in new business
• Preferably Certified in M8, M5, M9

KNOWLEDGE, SKILLS & ABILITY

• Positive and customer driven work attitude.
• Able to work independently in a dynamic environment
• Good communication skills.
• Ability to multi-task, organise tasks.
• Work as part of a team.
• Meticulous and diligent
• Good understanding of life insurance
• Proficiency in MS Office skills and generally tech-savvy

As the General Manager/VP of Operations for the company, you will be fully responsible for the market strategy planning, business development, team management, and operations of the education collaboration business in the Southeast Asian market. You will need to work closely with the senior management team to formulate and implement the company's growth strategy, driving business expansion and increasing market share.

Key Responsibilities:

1. Develop and execute the growth strategy for the Southeast Asian market, collaborating with senior management to determine the company's strategic direction and business objectives.
2. Lead business development efforts in the Southeast Asian market, acquiring new clients and building and maintaining long-term client relationships.
3. Oversee the operations team, including sales, marketing, and customer service departments, to ensure efficient operations and achievement of business goals.
4. Manage budgeting and resource allocation to ensure operational efficiency and cost control.
5. Analyse market trends and competitor dynamics to provide data-driven insights and recommendations for strategic decision-making.
6. Collaborate closely with other departments to advance product development, marketing, and customer service initiatives.
7. Establish and maintain strong relationships with government agencies, partners, and industry stakeholders to enhance the company’s visibility and influence.

Requirements

1. Bachelor's degree or above, with over 8 years of experience in the enterprise services industry; candidates with a background in the education collaboration sector are preferred.
2. Familiar with the enterprise services industry, with extensive experience in business development and client management.
3. Demonstrated exceptional leadership and team management experience, with the ability to effectively motivate and manage teams to achieve business objectives.
4. Strong market insight and strategic vision, with the ability to adapt quickly to market changes and make decisions.
5. Excellent communication and coordination skills, capable of effective communication and collaboration across different levels.
6. Strong commercial acumen and data analysis skills, able to make accurate business decisions based on market data.
7. High sense of responsibility and execution capability, with the ability to work under pressure and maintain high performance in demanding environments.
8. Proficient in English and Mandarin to liaise with Chinese associates.

Role Title: Head of New Business Operations

Direct Reporting Manager: (Name & current job title) COO with matrix into Chief Underwriting Officer

Role Purpose: The Head of New Business Operations is responsible for operational leadership, service excellence, and admin support across the New Business and Underwriting value chain – everything from the time an application reaches Chubb to when the policy is delivered to the customer.

The role focuses on:

• Leading / defining the operational strategy to improve efficiency/effectiveness across new business and underwriting processes, drive service excellence to ensure we operate in a cost-effective and resilient manner, meeting SLAs/KPIs, and build team capability in each market

Key Responsibilities:

1.Operational Strategy (~30% focus)

• Develop and own the operational strategy for NB&UW – improving efficiency / effectiveness and bringing better customer experience and business outcomes via people / process / technology.
• Own the end-to-end process design / customer journey and be a key conduit for defining requirements and provoking change / digitization. Develop the target state flow / North Star model and provide the challenge (and ultimately requirements) around how we get there. Examples include driving eApplication, straight-through-processing, paperless communication to customers and salesforce.
• Help review change requests (as needed) to ensure clear cost benefit understanding is provided and join/lead governance forums as needed. Create / champion platform changes needed to deliver the desired outcome across the new business process.
• Identify and challenge variations around set-up and ways of working to aid improvement.

2.Service Excellence (~50% focus)

• Oversee new business / underwriting processes across face-to-face, telemarketing, and digital channels.
• Own the delivery of high-quality day-to-day service (aligned to customer & salesforce expectations) and the maturing of operational standards, insights, and quality assurance.
• Own the delivery of regular reporting against KPIs/SLAs in order to drive understanding, awareness, escalations, and actions. KPIs include:

1. eApplication rate
2. Straight-through-acceptance (STA) rate
3. Straight-through-process (STP) rate
4. Underwriter Productivity
5. Referral rate
6. Quality / error rate

• Drive service excellence within country operations teams who provide perform the new business and underwriting activities, admin support, and payment processing along the value chain.
• Support audit point resolution and remediation as required.
• Work closely with the Chief Underwriting Officer and the Underwriting team to identify, agree, and implement actions.

3.Build Capabilities (~20% focus)

• Share operational best practice across the region in terms of operating models, process automation, process re-engineering, digitization, and offshoring.
• Ensure the foundations of roles & responsibilities plus appropriate measures exist to prompt the desired outcomes / thinking / ways of working.
• Provide convenient and value add insights around service and quality metrics and follow up to resolve issues. Produce regular reporting to stakeholders of achievements versus targets. Diagnose underperformance and implement remediation plans.
• Provide ad-hoc business analysis and project management to support change.
• Plus, other duties, projects or functions assigned by the COO and relevant senior stakeholders.
• As a leader of people, ensure individual team members are coached / developed and that they are equipped with the right skills and resources. Establish an environment that promotes Chubb Values, and builds high levels of motivation, morale and integrity.

Experience:

Essential:

• Experience in leading consumer operations teams and process improvement within retail orientated Financial Services (ideally insurance) and can demonstrate the delivery of tangible business benefits / savings.
• Strong Emotional Intelligence (EQ) and ability to network across stakeholders to get things done.
• Experience of working with and engaging others to help bring greater consistency of working.
• Excellent stakeholder management skills and experience of managing within a multi-country matrix environment. Flexible, influential style.
• Personal drive to achieve significant change in relatively short periods of time
• Professional demeanour - executive presence; ability to independently interact with leaders.
• Very Proficient in the use of MS Excel and PowerPoint.
• Process orientated, an organiser with strong planning ability and attention to detail.

Desirable:

• Minimum 10 years’ experience, inc. 5+ years leading operations and/or process improvement
• Knowledge / experience of the insurance lifecycle
• Strong presentation & story-telling skills
• Experience working with and expanding shared service centre operations (in country & offshore)
• Demonstrate flexible and innovative ways of working, with creative / out-of-the-box thinking
• Strategic thinker, proactive and solutions oriented

A successful candidate must be able to demonstrate:

• Excellent communication skills – written and verbal to internal and external stakeholders.
• Ability to decompose complex issues, find solutions and summarise in plain English.
• Passionate about business process, continuous improvement and efficiency.
• Willing to roll her/his sleeves up to get things done.
• Influence, coach, manage stakeholders to get things done and effect change quickly.
• Customer centric attitude and focus.
• Resilience - ability to adapt to/cope with change.
• Ability to multi-task in a fast-paced environment.
• Leadership – driving team members to be accountable and responsible for actions.
• Pro-active interested involvement with department objectives and service levels.
• Excellent organisational skills.
• Effective teamwork within a diverse work environment.
• Ability to manage team workload, morale, staffing issues where appropriate.
• Strong work ethic.

Qualifications:

• Tertiary qualifications
• Lean / Six-Sigma certification a plus, but experience more important.
• Project Management certifications desirable.

Regional eDiscovery Operations Manager, VP (CYBERSECURITY ENGINEER)

We’re seeking someone to join our Global eDiscovery and Investigations group as a Case Management/ eDiscovery operation manager in Cyber.

The group is responsible for managing requests for electronic data and digital forensic investigations that relate to Litigation, Regulatory matters, Compliance, Employee Investigations as well as Incident Response and Cyber Security events. The team ensures that requests are adequately formed, tracked and responded to in an efficient and accurate manner. This is an excellent opportunity to join a dynamic global function in the Singapore office.

eDiscovery Operations Team
The team will perform electronic data discovery/collection work that includes, but not limited to, collecting and analyzing data from electronic data sources such as email archives, infrastructure logs and network file servers. The data will be provided to clients both internal and external to the Firm.
Communicating complex technical matters and extensive interaction is required with colleagues both internal and external to IT including Legal, Corporate Security, Human Resources, IT Security, Engineering teams, and other Business groups. Candidates must be well organized, have strong communication and time management skills, as well as being detail orientated and analytical. They must demonstrate initiative, good judgement, be confident working independently and be comfortable handling sensitive, confidential information.

Technology
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cyber Security Engineering Manager position at Vice President level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities.

Morgan Stanley
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on

What you'll do in the role:

>Lead and manage Asia eDiscovery operations team which is part of the silo within the ISIMI department (Information Security Incident Management and Investigations department within CDRR)

>Perform eDiscovery collection and analysis of data collected if required, and communicate status updates for various stakeholders

> Responsible for the management of the Regional GEDI eDiscovery operational queues, includes monitoring, allocation of work, and hands-on execution of eDiscovery processing queue to ensure efficient delivery of service to stakeholders
> Includes monitoring, allocation of work, and hands-on execution of eDiscovery processing queue to ensure efficient delivery of service to stakeholders
> Identifies and designates eDiscovery case lead specialist on large and/or complex matters in order to coordinate collection efforts, partnering with eDiscovery collections specialists
> Act as eDiscovery case lead to communicate expectations to stakeholders on sensitive or complex matters
> Supervises eDiscovery case lead/ collection specialist's work products to ensure quality of deliverables
> Identify potential issues that may arise in eDiscovery matters and work with key stakeholders to address
> Provides sign off and acts as primary escalation for eDiscovery related issues
> Leverage eDiscovery expertise to engage Legal partners in order to shape effective and cost savings collections requests
> Train and mentor staff on eDiscovery processes to ensure adherence to procedures and any emerging technologies to support data collections
> Creation of eDiscovery reporting to identify trends and highlight any resourcing requirements

What you'll bring to the role:

>Experience in effectively executing IT strategy, delivery and complex initiatives.

>Ability to present information in a clear and concise manner to technology and business leadership.

>Advanced understanding of functional area and competent understanding of competitive environment.

>At least 8 years' relevant experience would generally be expected to find the skills required for this role.

> Robust knowledge of the Electronic Discovery Reference Model (EDRM) framework and standards, including implication of international data collection
> Comprehensive knowledge of data retrieval from message archive systems or data repositories, including formulation and troubleshooting of complex data collection criteria
> Technical knowledge with basic use of Windows and Unix command and strong Microsoft Excel reporting
> Strong written and verbal communication skills, ability to articulate technical information in a concise manner to non-technical audiences
> Experience with handling sensitive and confidential information
> Strong organizational skills - with good time management, ability to handle multiple priorities, detail-oriented and prioritize works with good judgement
> High level of work ethic - demonstrated by following policies and procedures, making good judgement and escalating issues promptly
> Flexible with work hours - on-call and weekend coverage required
> In-depth knowledge of technology risk and security, and infrastructure knowledge within the Financial Industry
> Knowledge of messaging systems and Cloud environment is a plus
> Experience working in regulatory, compliance and/or litigation group within the Financial Industry
> Experience in working with people in different regions and time zones
> Industry certifications is an advantage but not required

What you can expect from Morgan Stanley:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect, and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and

inclusive environment where all individuals can maximize their full potential. Our skilled and

creative workforce is comprised of individuals drawn from a broad cross section of the global

communities in which we operate and who reflect a variety of backgrounds, talents,

perspectives, and experiences. Our strong commitment to a culture of inclusion is evident

through our constant focus on recruiting, developing, and advancing individuals based on their

skills and talents.

Scope:

• Provide frontline services, including admission, ticketing, guest assistance, and retail services using electronic systems for sales.
• Offer advice on products and services, assisting with exhibit interaction, and managing stock control and merchandise display.
• Handle sales proceeds and daily account closing, and addresses related guest enquiries.
• Apply digital technology to enhance the visitor experience, enforce safety rules, and perform first-level service assistance and recovery.
• Responsible for health and safety standards, escalating incidents, supporting emergency response procedures.
• Guide interns/temporary staff, evaluating their performance, and overseeing inventory, procurement, and sourcing/purchasing of supplies and equipment for the department’s operations.

Requirements:

• Minimum GCE O / A / ITE or Diploma or equivalent qualifications.
• Good knowledge of Attractions, Retail Operations or Tourism Services.
• Those with relevant working experience in related Attractions or Retail operations will have added advantage.
• A strong service mindset and enjoy interacting with people.
• A cheerful disposition, be organized and are meticulous with numbers.
• Able to maintain a flexible working schedule including evenings, weekends, and public holidays due to the operational nature of the work.

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

Job Scope/Description:

• Process trade confirmations and settlements for securities
• Liaise with custodians, counterparties, front office to resolve trade disputes and discrepancies for timely settlements
• Perform reconciliations of securities holdings and communicate/resolve breaks
• Assist with SOP writing of trading operations workflows, settlement procedures and systems
• Assist in the preparation/review of full set of accounts, GST filings, corporate tax and other bookkeeping-related matters
• Assist Compliance to ensure full compliance with financial regulatory reforms, internal risk management protocols and industrywide market practice
• Undertake any special projects as required

Key Requirements:

• Minimum Bachelor’s Degree in Accounting, Finance, or equivalent from an accredited university
• At least 2 years of relevant experience in back-office trading operations is required in bank or financial institutions
• Fluent in Bahasa Indonesia
• Proficient in Microsoft Office (Excel, Powerpoint) applications
• Good knowledge of trading operations workflows, trading settlement procedures and systems
• Good understanding of securities settlement in Clearstream/Euroclear market
• Familiar with SWIFT and/or other payment message standard
• Knowledge of Bloomberg is preferred
• Good team player, analytical, self-motivated, and multi-task oriented
• Attention to details and a sense of urgency in escalating and resolving outstanding issues

Responsibilities:

• Responsible for processing & checking Imports & Exports LC, Banker’s Guarantee
• Monitor & control LC documents, LC Advising, Trust Receipt Financing, Export Bills Negotiation, Refinancing/Discounting of Bills etc.
• Prepare SWIFT payments
• Ensure AML/KYC checks for all transactions in accordance to the regulatory & bank policy/procedures
• Other ad hoc duties as required

Requirements:

• Degree holder with minimum 4-5 years of Trade Finance Operations experience in Banks
• Good working knowledge of UCP, ISBP & URC
• Knowledge in URR, URDG & ISP will be an added advantage
• Proficient with MS Excel & PowerPoint
• Strong team player & ability to multitask in fast paced environment

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

Investment Advisors (IA) are investment specialists within the front office team. The primary role of the IA is to formulate investment strategies and work with Relationship Managers in managing client portfolios.

· Provide premium investment advisory to Private Banking clients and formulate investment strategies that align with client’s target strategic assets allocation to meet investment objectives and risk profile.

· Communicate on house views to the respective marketing teams and work with product specialist for specific support and training

· Partner Relationship Managers on client meetings to articulate investment ideas, investment concepts, create investment proposals and conduct portfolio reviews.

· Provision of financial advisory services to clients.

· Participate in product idea generation and solutions by :

a) keeping abreast of products in the market

b) proposing new product ideas

c) promoting ideas approved and endorsed by the Product Council where applicable

d) developing, monitoring and following up on new trading ideas related to cash equities, bonds, FX as well as structured products under ELNs, KODAs/DEKODAs, equity options, range accrual notes

· Ensure adherence to internal and external regulations and policies at all times

Requirements:

· Bachelor Degree in the fields of either Finance, Business, Economics or Banking

· 5 - 7 years in financial industry in an investment advisory position

· Preferably CFA and CACS certified

· Strong knowledge of products across asset classes

· Strong interpersonal and communications skills

· Strong analytical and strategic thinking skills

· Possess future oriented mindset, strive to innovate and adapt to changes

· Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments

· Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient

We don’t just talk, we do. Lead the change with us.

At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.

We are a global team of nearly 800 changemakers, operating in more than 30 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference.

In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you’re from or who you are, if you’re passionate about the transformative power of progressive politics, we invite you to build a better future with us.

Role Summary

At the Tony Blair Institute for Global Change (TBI), we work at the highest levels of government to help leaders go further and faster to make their citizens’ lives better. Moving the dial on the great global challenges of our time requires engaged, incentivised, focused and motivated leaders.

When political leadership is relentlessly deployed, at the highest levels, incredible things can be achieved.

Using our distinctive expertise and global outlook and guided by the unique insights and perspective of our Executive Chairman Sir Tony Blair, our dedicated experts and embedded teams advise governments all over the world in strategy, policy and delivery, underpinned by technology; and on the subjects at the top of the senior political agenda.

Our Global Client Solutions team is at the heart of our global expertise. GCS supports the institute to define “what we do” and then distribute the best of the Institute and our networks to global leaders through our country advisory teams. Our team of global and regionally-situated experts provides valuable counsel, technical support, thought partnership, and surge capacity and lead the development and evolution of our offer in the service of our partner governments. Through our embedded advisors and country teams working hand-in-hand with government counterparts we are able to assemble, tailor and distribute our offer to address specific and evolving needs across the world.

GCS Delivery team acts as the centre of excellence for TBI’s Delivery disciplines. Driving excellence in our Delivery processes, tools and techniques which are used by political leaders to steer effective implementation of government strategy and policy. Delivery is at the heart of TBI’s offer, drawing from our Executive Chairman’s time in Downing Street where he established the first Delivery Unit. We help leaders to ‘ get things done’ in their unique and complex context. We draw from our deep, broad and practical experience to innovate and to offer best-in-class delivery solutions to our clients: senior political leaders.

TBI is hiring a Senior Advisor, GCS Delivery with extensive experience working with or for senior levels of government in Asia and/or globally to join our growing team supporting political leaders and partners on making change happen through innovative delivery mechanisms. The role is global, but will take a primary focus on supporting our portfolio and teams in Central, South, and Southeast Asia. As part of the global client solutions Delivery team, you will support and lead the development and evolution of our methods, tools, and other central assets that drive TBI’s work on Delivery at scale.

Reporting into the Global Director Delivery and our internal experts, this is a senior role requiring exceptional candidates with relevant expertise.

Key Responsibilities

Provide expert hands-on support to Global advisory regional leadership (e.g. Managing and Regional Directors, Country Directors in Delivery projects (globally but with an Asia focus)

• Lead delivery scoping exercises and develop a clear understanding of governments’ overarching vision, implementation challenges and opportunities
• Lead diagnosis of implementation capability and key drivers to deliver on senior leaders’ national development priorities
• Facilitate high level discussions with senior government counterparts on TBI’s support areas and jointly define and agree on TBI’s scope of work, and work through the available options to ensure delivery
• Help TBI teams determine the appropriate Delivery mechanisms and solutions suitable to the client context and best practices.

Quality assurance and thought partnership

• Provide Delivery expertise, thought partnership and advisory support to Regional Directors, Country Directors and Advisors on their workstream plans, drive top performance, and effective resource planning for delivery projects and supporting new delivery unit set-up or refresh
• Provide sound thought partnership support to country teams to help projects ensure end to end impact of TBI client work in Delivery and draw from best of TBI
• Assess existing capability gaps and support project teams to build capacity of governments to effectively implement their transformation agenda, including technological transformational initiatives

Strengthening and innovating our Delivery Offer and solutions

• Identify game changers and lead creative, context specific processes to push the frontier on delivery solutions
• Champion and directly support the mainstreaming and adaptation of new delivery solutions in various contexts
• Ensure feedback loops between the implementation of our Strategy, Policy and Delivery offer
• Work with other the sectoral team (e.g. Economic Prosperity) to strengthen our delivery offering when a sectoral lens is required

External Engagement and partnerships

• Lead establishment and maintenance of productive partnerships which enhance our offer and solutions in Delivery with a focus on the Asia region
• Support TBI as a visible expert on government Delivery in the region includes participating on panels, and working with our Policy & Politics team on thought leadership

Contribution to wider TBI

• Contribute to wider TBI activities as an expert on government Delivery and political leadership driving cross-TBI collaboration
• Participate in the Political leadership internal community of practice which connects our experts
• Quickly become a valued and supportive team member of the GCS team on matters of delivery working across subject matter areas with other pillar teams
• Support the Global Director Delivery in overall strategy development

Person Specification

This is a role in a fast-paced, globally situated team working out of different geographies and in complex policy areas. We are looking for candidates with proven track record of leadership, who can demonstrate the following:

• Broad and comprehensive experience in government Delivery and political leadership including experience leading a Delivery Unit and/or supporting the set-up of Delivery Units in multiple countries with demonstratable success in achieving tangible outcomes for citizens
• Extensive experience in a leadership role, cutting across centre of government, delivery, and/or management consulting globally
• Strong political acumen able to work at highest levels of political decision-making structures; able to rapidly understand of the needs of senior officials; and to support the emergence of trusted relationships
• Highly developed analytical skills that can be deployed in a range of contexts
• The ability to work in the face of a range of competing views and priorities, possessing highly developed negotiation skills
• Strong team player with excellent soft skills as well as flexibility to help where needed
• Ability to work independently, think strategically and translate priorities into concrete implementable plans
• Strong attention to detail, organisational, communication, drafting and presentation skills
• Experience with project development and project management
• Able to motivate and influence others, including TBI country specific roles, as well as funders, government counterparts and partners
• Willingness to travel extensively, sometimes at short notice; Experience of living and working in a variety of resource settings is strongly desirable
• Strong sense of ethics, discretion and perseverance required
• Fluency in English is required. Business Proficiency in another language of the Asia region is desirable

Responsibilities:

• As the company is licensed to deal in securities, collective investment schemes, the candidate should be able to perform end-to-end trade settlement, knowledge of corporate action of Equities, Mutual funds, Options.
• Check and verify all securities/trade transactions are completed, settlements instructions are processed in a timely and accurate manner.
• Review all trade matching reports and ensure all failed trades are promptly resolved.
• Ensure funding sufficiency for trade settlement.
• Processing of Settlement/Corporate action events in an accurate, timely manner and adhere to deadlines.
• Reconciliation trade/shares, corporate actions.
• Adhering to control procedures, identifying gaps, and ensuring controls are implemented to close those gaps.
• Interpret data and make necessary recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage the escalation and seek to resolve all requests/inquiries/issues/errors, identify policy gaps and formulate policies to streamline processes.
• Participate in project initiatives and take up ad hoc tasks as required.
• This job will experience a rotation of roles within the Operations team.

Requirements:

• Bachelor’s degree/University degree or equivalent experience with at least 3 years of relevant experience in Equities or Derivatives in either retail or institutional.
• Trade support/settlement experience in either stockbroking firms, custodian/banks or clearinghouse.
• Possess knowledge and experience in ETF/Options/ Mutual funds.
• Understands the entire trade flow from front to back and the reconciliation process.
• Knowledge of payment and receipts skillsets.
• Attention to detail and intermediate problem-solving skills and be able to multi-task well.
• Fluent in Mandarin & English (verbal & written) is a must as communication with counterparts based in China is essential.
• Enjoys engaging in teamwork with a positive and constructive attitude.
• Proficient in MS office and Excel.

Responsibilities:

• Oversee mission-critical data center operations, ensuring reliability and seamless service delivery within a healthcare-focused environment.
• Manage infrastructure performance, monitor network and server operations, and address data center incidents promptly to meet strict healthcare SLAs.
• Coordinate closely with healthcare clients, acting as the primary point of contact for infrastructure support and escalation management.
• Lead a team of network, server, and on-site engineers, focusing on optimizing operational efficiency and maintaining service continuity.
• Develop, maintain, and enforce Standard Operating Procedures (SOPs), ensuring compliance with healthcare-specific data security and safety protocols.
• Oversee vendor management and collaborate with IT and infrastructure teams to resolve any technical or service-related issues.
• Conduct regular incident reporting, trend analysis, and preventive measures to pre-emptively mitigate risks and support high service standards.
• Manage backup and recovery operations, leveraging tools such as Veritas NetBackup and Symantec to ensure data integrity and continuity.

Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• At least 8 years of experience in data center or critical infrastructure management, with specific experience in a healthcare setting.
• ITIL Foundation Certification is mandatory.
• In-depth knowledge of healthcare industry requirements and data security standards.
• Proficiency in monitoring tools (e.g., SolarWinds, Tivoli) and backup solutions (e.g., Veritas NetBackup).
• Proven leadership skills with experience in managing SLAs, resolving escalations, and maintaining client relationships in high-stakes environments.
• Excellent problem-solving abilities, with a proactive approach to ensuring operational stability and reliability.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

TikTok is reshaping the current retail path to purchase and transforming how brands connect with their communities to drive shopping moments through an infinite loop of discovery, consideration, purchase, review and participation To incubate and build the brand ecosystem on TikTok shop by managing and grow a portfolio of brands within TikTok shop by providing strategic roadmap and coordination together with cross functional teams.

Responsibilities:

- TikTok Shop E-commerce LIVE Planning

Conduct in-depth research on e-commerce market trends and target audience needs in South East Asia, and develop comprehensive LIVE strategies and plans. In-depth drill-down analysis of LIVE data, such as LIVE content quality, user retention, etc., propose effective improvement suggestions and optimization plans based on data feedback. Monitor the LIVE strategies and performance of core competitors to provide differentiated competitive advantages for the company's LIVE.

- Resource integration and cooperation

Provide insight on the core impact of LIVE development, integrating core resources such as products, algorithms, etc., to enhance the market competitiveness of LIVE business. Expand new gameplay and channels, such as selecting LIVE rooms in the shoptab, to expand the influence and coverage of LIVE.

- Project management and execution

Responsible for the overall management and execution of LIVE projects in the region, including high-quality LIVE rooms, LIVE User Experience, etc.

Minimum Qualifications:

- Bachelor's degree or above, with more than 8 years of experience in LIVE operation or strategic operation, familiar with the development trends and trends of the LIVE industry, internet/consulting background preferred.

- Possess strong data analysis skills, proficient in using data analysis tools to conduct in-depth analysis and mining of LIVE data.

- Possess good communication and coordination skills and teamwork spirit, able to cooperate with personnel from different departments to complete LIVE projects.

- Proficiency in English is required. Additional language skill in Mandarin is a plus as the incumbent will be working closely with external stakeholders across Greater China.

Preferred Qualifications:

- Has strong learning and adaptability, able to quickly master new LIVE technologies and marketing methods.

- Passionate about the LIVE industry, with keen market insight and innovative awareness.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

DreamUs Group was created with a vision to bring serious happiness to children and families. We believe in the magical power of play to unleash creativity, build confidence and bring people together.

We take pride in offering high-quality, themed indoor activity centers designed to bring lasting memories among loved ones. Our indoor playgrounds are each unique in their own way suitable for the young and the young at heart.

As a leading provider of experience-based play facilities in Singapore, we provide unique interactive play experiences through:

- SuperPark in Suntec City Mall

- Pororo Park Singapore in Marina Square

- Tayo Station in Downtown East

Job Responsibilities

1. Financial Management:

• Oversee and manage the Profit & Loss (P&L) of Pororo Park Singapore, ensuring financial targets are met.

2. Operational Leadership:

• Develop and manage operations schedules to optimize cost efficiency while maintaining high service standards.
• Train and supervise the attractions crew to consistently meet established service levels.

3. Facility Management:

• Ensure Park facilities adhere to the highest safety, sanitization, and cleanliness standards.
• Conduct regular inspections and maintenance to uphold these standards.

4. Customer Experience Enhancement:

• Continuously review and improve the park's user experience through enhanced service standards, programs, and offerings.
• Handle customer service issues promptly and efficiently on-site, via phone, or through digital communication channels.

5. Program Execution:

• Plan and oversee the smooth execution of park programs, working closely with the attractions team to ensure successful delivery.

6. Financial Accountability:

• Manage daily cash sales and ensure accurate and timely reporting.
• Prepare detailed monthly reports and participate in regular business and operational meetings.

7. Safety & Compliance:

• Implement, monitor, and enforce park policies and procedures to ensure operational efficiency and compliance.
• Identify and address operational issues to improve overall park performance.
• Conduct regular First Aid training for the operations team.

8. Collaboration & Support:

• Collaborate with sales and marketing teams to promote park offerings.
• Support cross-functional initiatives to enhance park performance and customer satisfaction.

9. Staff Development:

• Mentor and develop team members through regular performance reviews, goal setting, and career development initiatives.
• Foster a positive work environment that encourages teamwork, creativity, and continuous improvement.

10. Additional Duties:

• Perform any other duties as assigned to ensure the success and growth of Pororo Park.

Job Requirements

Experience:

• A minimum of 5 years’ experience in leading a team, preferably within the attractions or hospitality industry.
• Demonstrated experience in operations planning, deployment, and people management.

Specialized Skills:

• Experience managing mascots and stage performances is a strong advantage.
• Proficiency in handling multiple and complex projects simultaneously, with the ability to work collaboratively across different business units.

Interpersonal Skills:

• Strong communication and interpersonal skills, with the ability to engage and motivate a diverse team.
• Customer-oriented with a proven ability to resolve issues effectively and efficiently.

Personal Attributes:

• Dynamic, self-starter with the flexibility to adapt to a fast-paced environment.
• A proactive and solutions-driven mindset with the ability to manage unforeseen challenges.
• Willingness to work weekends, holidays, and irregular hours as required by the nature of the business.