The Role:

• Become a trusted expert on the Company's Premium Performance Apparel products (Golf products).
• Engage with mall visitors and retail customers, providing exceptional service, answering questions, and offering product recommendations based on their needs and preferences.
• Proactively approach potential customers, demonstrate product features, and drive sales through effective product knowledge and communication.
• Maintain visually appealing product displays and ensure that the Company's Premium Performance Apparel sections of the store are well-organized and stocked.
• Conduct product demonstrations and workshops to educate customers on the benefits and features of Company's Premium Apparel products (Golf products).
• Monitor product inventory levels, place replenishment orders as needed, and ensure accurate tracking of stock.
• Assist in the planning and execution of promotional events, product launches, and marketing campaigns to boost sales and brand awareness.
• Gather feedback from customers and provide insights to management on customer preferences, product trends, and potential improvements.
• Collaborate with the retail store team to achieve sales targets and maintain a positive and cohesive work environment.
• Maintain display stands cleanliness, products and POP pricing.
• Report on competitors’ Monthly Sales and Promotion events.

What Do You Need to Have?

• Candidate with 1 to 2 years of retail working experiences selling golf products and/or apparels will be an added advantage.
• Passion for golf and a deep knowledge of Premium Performance Apparel products.
• Excellent customer service skills and a friendly, approachable demeanor.
• Strong communication and interpersonal skills.
• Sales-oriented with a proven track record of meeting or exceeding sales goals.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Prior retail experience is a plus.
• A professional and well-groomed appearance.

Key Roles and Responsibilities

As part of the Operations Department and reporting directly to the Manager/HOD, this individual is required to work with various stakeholders consisting of internal departments, Government agencies (SSG, CPE etc.) to oversee grant management and disbursements to support the various SCCIOB programmes.

Grant Management – To prepare and seek approval for grant claim submissions, monitor and report grant utilization and disbursement status, oversee ad-hoc grant audits and queries.

Programme Management – To oversee all grant matters and policies pertaining to specific programme types. This includes evaluating funding applications, managing grant appeals, as well as budgeting and disbursement.

Stakeholders’ Engagement – To manage internal and external stakeholders to best support the day-to-day functions of the Operations Department.

Processes Management – Leverage on technology to streamline, manage and review internal processes and control points to ensure effective and efficient administration of grant & operational matters.

Grant Performance Reporting – To conduct data analysis to draw insights on the financial position of SCCIOB, including grant allocation, utilization & disbursement status for each programme type.

Ad-hoc Assignments - Mentor and supervise staff as assigned, undertake any special project as assigned by Reporting Officer.

Qualifications, Knowledge And Experience

• Diploma in Accountancy/ Finance/ Business and other quantitative fields
• Minimum 2 years of relevant experience
• Meticulous and numerically inclined
• Strong critical thinking, problem-solving and project management skills
• Good written and verbal communication skills
• Good interpersonal skills and able to engage and communicate with internal and external stakeholders
• Highly adaptable, able to work independently and multi-task in a dynamic environment as well as function as a team player
• Proficient in the use of Microsoft Word, Excel and PowerPoint

A Cleaning Operations Manager oversees and coordinates all cleaning activities within an organization. Their role includes managing cleaning staff, ensuring adherence to cleaning protocols, and maintaining hygiene standards. They are responsible for scheduling, training employees, and ensuring that cleaning supplies and equipment are stocked and in good condition. Additionally, they handle budgeting, track performance metrics, and address any issues related to cleanliness. Their goal is to ensure a clean, safe, and healthy environment while optimizing operational efficiency.

A Cleaning Operations Manager oversees and coordinates all cleaning activities within an organization. Their role includes managing cleaning staff, ensuring adherence to cleaning protocols, and maintaining hygiene standards. They are responsible for scheduling, training employees, and ensuring that cleaning supplies and equipment are stocked and in good condition. Additionally, they handle budgeting, track performance metrics, and address any issues related to cleanliness. Their goal is to ensure a clean, safe, and healthy environment while optimizing operational efficiency.

The Operation Manager, Food and Beverage assists the Assistant Director, Food and Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the EAM, Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time 80% in the operation.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Assistant Director, Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Assistant Director, Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the
• Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue e.g promotion etc.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level within 14 – 24 months.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Stream lines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilites

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Executive Assistant Manager F & B / Asssitant Director, F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage / Hospitality Management or extensive hands on experience in similar restaurant concept.
• Minimum of 3 years of experience in similar position in the hotel or free-standing restaurant and bar environment.
• Prior work experience in Asia, Singapore or South East Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.

Competencies

• Extrovert, sociable, and avid representing Food & Beverage and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional values – brand conscious.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, clear personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates approached with Executive Chef.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

ADM unlocks the power of nature to enrich the quality of life. We’re a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We’re blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We’re a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We’re an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we’re a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.

Your Responsibilities

• Execute shipments by closely monitoring logistics processes and interpreting contract terms to meet customer requirements and ensure timely appropriations against sales.
• Review documentary letters of credit, track issuance, and initiate necessary amendments to ensure compliance with trade terms and conditions.
• Manage letter of credit negotiation, import/export document handling, and laytime computation to facilitate seamless trading operations.
• Handle all shipment-related expenses, as well as manage client receivables and payables, ensuring accurate financial records
• Acknowledge and/or send vessel nominations, issuing vessel load orders to facilitate the loading and unloading of cargo.
• Prepare and arrange export documentation required for shipments, ensuring compliance with regulatory and trade requirements.
• Monitor vessel schedules for upcoming shipments of bulk commodities and container vessels, making necessary arrangements for timely loading and unloading.
• Collaborate with shipping agents, surveyors, and suppliers to address and resolve any issues that may arise during the shipment execution process.
• Maintain organized vessel files for tax and legal purposes, ensuring proper documentation of all trading activities.
• Perform other ad-hoc duties as required to support the overall trading operations and team objectives.

Your Profile

• Diploma or Bachelor's degree in a relevant field such as Business, International Trade, Logistics, or related disciplines.
• 2 – 5 years of working experience in trading operations, logistics, or a related field within the commodities industry.
• Strong understanding of contract terms and international trade practices.
• Familiarity with documentary letters of credit, import/export regulations, and shipping documentation.
• Proficiency in laytime computation and experience handling shipping-related financial transactions.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Effective communication and interpersonal skills to liaise with various stakeholders including shipping agents, surveyors, suppliers, and clients.
• Proficiency in using relevant software and tools for trade documentation, logistics tracking, and data management.
• Strong problem-solving abilities and the capacity to adapt to rapidly changing situations.

#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website.

Roles & Responsibilities:

• Responsible for the administrative aspects of our day-to-day operations within the property
• Establish a professional communication with our co-living residents, including managing tenancy related enquiries, requests, pre-termination and lease transfers
• Manage tenancy related documentations including tenancy agreements, personal information and rental collection particulars of the residents, security deposits and other important documents.
• Upkeep residents' records on our property management system
• Coordinate the monthly invoicing and payment collection from residents.
• Monitor payment arrears and follow-up with the respective residents to ensure payments are made promptly
• Liaise with Finance team on issuing monthly and ad hoc invoices, and security deposit refunds
• Monitor day-to-day functionality of the facilities and liaise with in-house / external team on operational matters when necessary
• Inventory management and keep record of office supplies
• Perform any other duties as assigned.

Requirements:

• Diploma, Advanced/Higher/Graduate Diploma.

We regret that only shortlisted candidate will be notified.

Job Objectives

The Operations Manager is responsible for overseeing the day-to-day operations of the Club, ensuring efficiency, productivity, and profitability. This role involves managing staff, optimizing processes, and implementing strategies to improve operational performance. The Operations Manager works closely with Director of Food and Beverage to align operational activities with the Club’s goals and objectives. Deputized the duty of the Director of Food and Beverage in his absence.

Job Descriptions

Operational Management:

• Oversee and manage the daily operations of the Club, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.

Staff Management:

• Recruit, train, and manage a team of employees, fostering a positive and productive work environment.
• Conduct regular performance reviews, provide feedback, and implement development plans for staff.
• Ensure that staff adhere to company policies and procedures, and maintain high standards of quality and service.
• Address and resolve any issues or conflicts that arise within the team.

Process Optimization:

• Identify and implement process improvements to streamline operations and reduce costs.
• Utilize data and analytics to monitor performance and make informed decisions.
• Implement and manage systems and tools to enhance operational efficiency.
• Continuously evaluate and update operational processes to keep pace with industry trends and best practices.

Financial Management:

• Develop and manage the operational budget ensuring cost control and maximizing profitability.
• Monitor expenses and implement cost-saving measures where possible.
• Prepare financial reports and forecasts for senior management.
• Oversee procurement and inventory management to ensure optimal stock levels and cost efficiency.

Customer Service:

• Ensure that customer service standards are consistently met or exceeded.
• Address customer complaints and feedback in a timely and effective manner.
• Implement customer service initiatives to enhance the customer experience.
• Monitor customer satisfaction levels and make improvements as necessary.

Compliance and Safety:

• Ensure compliance with all relevant regulations, laws, and industry standards.
• Implement and enforce health and safety policies and procedures to create a safe working environment.
• Conduct regular audits and inspections to identify and mitigate potential risks.
• Ensure that all staff are trained in and adhere to safety protocols.

Strategic Planning:

• Work with senior management to develop and execute operational strategies that align with the company’s goals.
• Participate in long-term planning and contribute to the overall strategic direction of the organization.
• Identify new business opportunities and potential areas for growth.
• Lead or participate in cross-functional projects and initiatives.

Qualifications & Experience:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.
• A good leader with excellent communication skills
• Ability to uphold good service standards at all times
• Strong leadership and management skills.
• Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Excellent communication and interpersonal skills.
• Financial acumen and budgeting experience.

Personal Attributes

• Results-driven and proactive.
• Detail-oriented and committed to excellence.
• Adaptable and able to thrive in a fast-paced environment.
• Strong decision-making capabilities.
• May require working extended hours, including evenings and weekends, depending on operational needs.
• By excelling in this role, the Operations Manager will ensure that the organization runs efficiently, meets its goals, and delivers high-quality service to its members and guests
• 5-day work week (Inclusive of weekend/public holidays)

Scope of Work

• Reporting to the head of BWF Client Services and Marketing Operations with the planning of on-site management of the marketing operations at BWF Events
• Assist in coordinating the rights delivery in close collaboration with the client servicing and commercial operations managers, BWF Commercial Partners and their marketing agencies, BWF Events team and the Hosts
• Assist in working with contractors and BWF Events team to ensure that the rights (signage, branding, etc..) are delivered as agreed. Support approved BWF Commercial Partners’ activation on-site
• Assist in the preparation of progress reports, and post-Event reports in coordination with the client servicing and marketing operations team

Requirements:

• Ability to work autonomously and perform under pressure
• Good communication and interpersonal skills
• Strong team spirit, Highly motivated and passionate
• Good planning and organisational skills
• Service-oriented attitude with focus on excellence
• Good computer skills and excellent knowledge of MS Office environment
• Language: English. Any other Asian languages would be a plus

Job Title: Beauty Advisor

Location: Orchard

Work Days: 5-day work week (Shift)

Salary: $2000

Responsibilities:

· Removing nail polish, cleaning, trimming, filing, polishing & buffing nails.

· Soften calluses and remove rough skin and ensuring smooth and soft feet.

· Applying artificial aails and creating nail art designs.

· Providing tips and recommendations for nail and skincare for hands and feet.

· Maintaining the cleanliness of the spa and workplace.

· Performing all facial treatments therapy available.

· Adhere to sanitation standards.

· Ability to up sell products and packages.

· Managing customer appointments and building clientele base.

· Keeping and updating records client records accurately.

Requirements:

· Familiar with facial treatment processes.

· Atleast 2 years of retail sales and customer service experience.

· Enjoys interacting with co-workers and customers.

· Energetic and able to work in a fast-paced environment.

· Customer service orientated.

Interested candidates, you may WhatsApp resume to (65) 80689601. Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte. Ltd

Co. Reg. 201313178M│ EA Licence. R13C6505 │ EAP Reg. R23117550

Job Duties & Responsibilities:

• Assigning tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to staff as needed.
• Performing various cleaning duties in instances of staff shortages.
• Providing training to the staff when required.
• Timekeeping schedule of the check-in/check out
• Follow department policies, procedures, service standards

Job Requirements:

• Highly responsible & reliable
• Ability to multitask and to stand for extended periods of time.
• Ability to work cohesively as part of a team
• Ability to focus attention on the needs of work.
• Excellent organizational and time management skills.
• Effective communication skills

Esin Group is a dynamic company specialising in accounting, corporate secretarial, business and personal relocation services. We are committed to providing exceptional service to our clients and are seeking a dedicated Operations Executive to join our team. If you are meticulous and capable of handling multiple projects concurrently, we would love to hear from you.

Key Responsibilities:

• Assist with day-to-day project processing matters, ensuring smooth and efficient operations.
• Handle multiple projects concurrently, ensuring the highest quality of work and attention to detail.
• Conduct thorough checks for document accuracy and respond promptly to client queries regarding their cases.
• Create estimated case timelines and customise document checklists tailored to individual client needs, closely monitoring application progress.
• Provide personalised advice to clients, submit relevant applications, and guide them in document preparation.
• Address queries raised by authorities, drafting proposed responses on behalf of clients.
• Develop and maintain strong working relationships with clients and business associates.
• Provide weekly updates to the manager on project status and client progress.
• Research the latest policies from various authorities and share up-to-date information with internal staff and business partners.

Requirements:

• Bachelor's degree in Business Administration or a related field.
• Exceptional attention to detail and the ability to manage multiple tasks and projects simultaneously.
• Results-oriented, proactive, and adaptable with a strong drive to succeed.
• Strong communication skills, with the ability to converse fluently in Mandarin to handle Mandarin-speaking clients and agents.
• Proven ability to build and maintain good working relationships with clients and business associates.
• Strong organisational skills, with a proactive approach to problem-solving and project management.
• Holding a Certificate of Employment Intermediaries will be a plus point.

What We Offer:

• Opportunities for professional growth and development.
• A collaborative work environment.
• The chance to be part of a forward-thinking company committed to excellence.

Only shortlisted candidates will be contacted, and personal data collected will be used for recruitment purposes only.

Company Overview:

First Fun, a leading mobile game developer, is looking for a talented and passionate Operations Assistant to join our dynamic team. We create fun, engaging, and visually stunning mobile games, and we're seeking someone who shares our vision and can enhance our marketing efforts through innovative and effective design.

Job Summary:

The Operations Assistant will play a key role in supporting the day-to-day operations of our mobile gaming company. This role involves a mix of administrative duties and legal and compliance-related tasks. The successful candidate will help ensure smooth operational processes and support the team in maintaining legal and regulatory standards.

Key Responsibilities:

• Administrative Support:

o Assist with scheduling and organizing meetings, appointments, and travel arrangements.

o Prepare and manage correspondence, reports, and other documentation.

o Coordinate communication between various departments and external partners.

• Legal and Compliance Assistance:

o Help draft, review, and manage legal documents, contracts, and agreements.

o Conduct research on legal issues and compliance matters relevant to the mobile gaming industry.

o Maintain and organize legal files and records, ensuring adherence to company policies and regulatory requirements.

• Operational Support:

o Contribute to the preparation of operational reports, presentations, and project updates.

o Monitor and track project timelines, deliverables, and progress.

o Assist in implementing and maintaining operational policies and procedures.

• Special Projects:

o Participate in special projects and initiatives as assigned by the operations team.

o Assist with organizing and managing company events, meetings, and workshops related to gaming operations.

Qualifications:

• Education: Bachelor’s degree in law, Legal Studies or a related field.

• Skills:

o Basic understanding of legal terminology and principles.

o Strong organizational and time-management skills.

o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.

o Excellent communication skills, both written and verbal.

o Ability to handle sensitive information with confidentiality and discretion.

o Detail-oriented with a proactive and problem-solving approach.

o Strong command in Mandarin to communicate with customers and stakeholders

Preferred Qualifications:

• Previous internship or work experience in a legal, administrative, or operations role is a plus, but not required.

What We Offer:

Competitive salary and benefits package.

A creative and collaborative work environment.

Professional growth and development opportunities.

Overview:

The Operations Manager is a pivotal role responsible for the selection and management of outsourced Fieldwork partners. The role encompasses the end-to-end operational process related to fieldwork and data collection, ensuring the precise and seamless delivery of data files that meet the designated specifications for all projects within the assigned territory.

Key Responsibilities:

1. Vendor Management:

• Vendor selection: Identify, evaluate, and select outsourced FW partners.

• SLA Development:Establish and manage Service Level Agreements (SLAs) with vendors to ensure high-quality and timely service and data delivery.

• Vendor Performance Monitoring:Regularly evaluate vendor performance against SLAs, addressing any issues and implementing improvement plans as needed.

• Relationship Building: Foster strong, collaborative relationships with FW partners to ensure effective communication and long-term partnership success.

2. Operational Timeline Management:

• Project Scheduling:Develop and manage detailed operational timelines to ensure all studies are executed on time and within budget.

• Resource Coordination:Align regional projects with research team requirements and overall resource capacity to ensure smooth project staging and execution.

3. Questionnaire Management:

• Questionnaire Ownership: Act as the primary owner of all questionnaires within the designated territory.

• Preparation and Customization:Oversee the preparation of questionnaires, incorporating client-specific requirements into studies to ensure relevance and accuracy.

• LOI Management:Proactively manage survey length in conjunction with the research team.

• Survey design: Ensure best practice in survey design is implemented e.g. mobile optimisation.

4. Operational Process Design:

• Process Development:Design and implement robust end to end operational processes from the receipt of the designed questionnaire through to the delivery of data.

• Process Optimization: Continuously evaluate and optimize processes to enhance efficiency and quality of project delivery.

• Issue Resolution: Proactively identify potential project risks and issues and implement solutions to mitigate them promptly.

5. Sample Management:

• Fieldwork Oversight: Monitor fieldwork activities to ensure effective sample management and adherence to study protocols.

• Response Rate Management:Implement strategies to manage response rates.

• KPI Monitoring:Track and analyse demographic and other core Key Performance Indicators (KPIs) to maintain sample quality, consistency and representativeness.

• Market expert: Ensure comprehensive knowledge of the territory markets including demographics and FS positioning in order to facilitate the effective tracking of sampling and data quality through fieldwork.

6. Sample Quality Assurance:

• Quality Control: Ensure rigorous quality control measures are in place to maintain the integrity of the sample that reports the data.

• Link Testing and Data Verification: Conduct thorough link testing and data checking to ensure accuracy and reliability of the data collected.

7. Data Preparation and Delivery:

• Data File Preparation:Prepare data files in accordance with agreed specifications inclusive of merging and weighting, ensuring they meet the required standards and expectations.

• Final Data Review:Conduct a final review of data files to ensure completeness and accuracy before delivery to research teams.

8. Stakeholder Collaboration:

• Cross-Functional Coordination:Collaborate with internal teams, including research and client success to ensure seamless project execution and delivery.

• Stakeholder Communication:Provide regular updates to senior management and key stakeholders on project status, challenges, and successes.

Role specific knowledge and experience:

• 5-7 years’ experience in an operations management role in the market research industry

• Extensive experience in selecting, negotiating, and managing outsourced partners and vendors.

• Proven track record of establishing and maintaining Service Level Agreements (SLAs) to ensure high-quality and timely service delivery.

• Strong background in project management, with the ability to develop and manage detailed operational timelines.

• Experience in coordinating multiple projects simultaneously, ensuring alignment with resource capacity and team requirements.

• Experience in managing sample selection, fieldwork monitoring, and response rate strategies.

• Strong background in quality control practices, particularly related to sample integrity and data accuracy.

• Experience with link testing, data verification, and preparation of data files to meet specified standards.

• Sector experience working with financial services data would be an advantage

• Strong verbal and written communication skills

• Curiosity and solution-focused thinking

Our Story So Far

Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room.

As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!

In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries.

Our Key Investors

Softbank, ADIA, Kedaara Capital, Steadview Capital, Premji Invest, Temasek, Holding, KKR, Alpha Wave Ventures, Bay Capital.

You: In Our Next Chapter

We've come a long way but we're not there yet. "Good is not good enough," you'll hear Lenskartians say that often. Our aim is to serve

One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

Job responsibilities:

Operational Management

• Oversee daily store operation checklist, roster and ensure full compliance
• Handling store cleaning schedule planning, managing change of request
• Monitor accessories stock inventory, ensuring sufficient supplies and products are available (replenishment)
• Ensure all equipment is operational and properly maintained (to liaise with project manager on the ad-hoc request)
• Meeting minutes compilation (preparation source of information for sharing during store manager meeting)

Data Entry

• Data extraction from Power BI (with basic knowledge of Power BI) - Updating sales data with simple formulas required
• Key stakeholder to maintain NPS tracker (Net Promoter Score) with constantly follow up with the retail store colleagues
• Sales extracting on the daily basis
• Creating/ maintaining google documents (including google sheet, google slides as per required from the team on the daily basis)

Office/ Back Office Management

• Full management of Office & Store Supplies including replenishment of dry stores and necessities
• Replenishment of staffs uniform
• Handle printer configuration
• Support recall/ reassignment of IT devices for stores including asset transfer

Who are we looking for

Minimum Qualifications :

• Polytechnic diploma or equivalent in business administration, management, office management, or a related field.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy in data entry.
• Good multitasking abilities and ability to manage multiple tasks.
• Proficiency in Microsoft Office Excel and Google Workspace (Docs, Sheets, Slides).

Preferred Qualifications :

• Basic knowledge of Power BI

Responsibilities:

• Provide accurate and timely general HR administrative support
• Coordinate recruitment activities and on-boarding process for new hires
• Working with TA team and the HR to ensure onboarding is moving along smoothly
• Preparing an offer letter and sending it to the appropriate candidates
• Gathering and filing all paperwork related to new hires, including offer letters, contracts, and non-disclosure agreements.
• Detailing all new hires’ initial tasks and answering any queries.
• Maintain update of personnel files, reports, and other relevant documents
• Be the key person to ensure all critical verification checks are complete to comply with onboarding governance (eg. Ensure visa approvals are obtained and screening is completed)
• Ad-hoc operations support for recruitment as and when required

Requirements:

• Minimum Diploma in Human Resource Management or any relevant studies
• Minimum 1 year of experience either as onboarding specialist or administration
• Strong experience working with application tracking system
• Solid communication skills (verbal & written)
• Proven ability to prioritize tasks and complete high volume of assigned work accurately.
• Proven ability to perform administrative work of a complex nature utilizing strong organizational skills with a focus on details and accuracy.
• Tech savy; proficient in Microsoft Offices (Word, Excel, PowerPoint)

The Services required are set out as follows:

1. To unlock all classroom doors at level 1 to level 6 daily, conduct

checks and lock up designated classrooms after school ends daily.

2. To monitor students outside designated School Gate from 7:00am to

8:00am daily.

3. To clean assigned rooms daily. A sample schedule is given below:

a. 6 Science laboratories and preparation rooms

b. 2-3 Special Rooms (e.g. Maker Space)

4. To perform light gardening duties daily (e.g. weeding, planting,

watering and maintaining potted plants)

5. To check and clear places where mosquitos may breed on a daily

basis and conduct weekly perimeter checks for mosquito breeding.

6. To perform any other assigned duties assigned from time to time:

a. To carry out logistics support duties for school events and

activities.

b. To assist in the arrangement of suitable plants to meet the

requirements of major school functions such as Speech Day,

National Day and etc.

To work closely with the pest control contractor and National Environment

Agency personnel on mosquito breeding prevention measures.

Qualification, Skill & Experience:

- must be fluent in English. T

- should preferably have 5 years of relevant working experience.

Our client is an established global commodity trading firm. They are looking for an Executive to be part of their team managing end-to-end trade operations for agriproducts. The scope includes handling and managing shipping documents, managing documents for LC application and bank negotiation, vessel tracking on cargo readiness and documentation to ensure smooth delivering of the commodity products.

Our Ideal Candidate:

• 5+ years of relevant experience in Dry Bulk Operations
• Handled import and export shipping documents
• Experienced in liaising with banks, shipping agents, customers, and ship owners
• Positive working attitude and strong interpersonal skills to interact with clients, vessel agents, and international stakeholders

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117 EA Registration Number: R23114042

We are looking for operations supervisor for our eating house.

1. Full timer, can do OT as and when required

2. Ensure cleanliness of everything in the eating house

3. Supervise and manage a team of other staffs to ensure the efficient operation

4. Schedule staff roaster, train new staff if any

5. Manage stall inventory and place orders as needed

6. Provide good customer service

7. Any duties which may be assigned from time to time

8. At least 2 years of experience in F&B outlets, i.e. Food courts, coffee shop and canteen

Role:Business Operations Lead for VAM product

JD:

1. Supports in documentation of Operations process flow for project utilising VAM product knowledge
2. Helps in documentation of UAT scenarios and test cases, supports BCAPD in UAT
3. Trains and coaches BCAPD on VAM product understanding and use
4. Supports post-go live operations process as part of year 1 scope

Years of Experience: 10-12yrs

Primary Skillset (must have):
Process/ test cases Documentation. Hands-on experience in Virtual Account Mgmt(VAM) Product

experience in other VAM products like TietoEvry VAM, iGTB VAM, Finacle VAM etc. can also be considered.

We are looking for an energetic and capable clinic manager who will provide administrative and clinical support to our dental clinic. The candidate will also provide excellent customer service and build relationships. The candidate ideally should also possess good dental knowledge and assisting skills.

The successful candidate will be a mature, organized and responsible individual, who is passionate about ensuring the smooth operation of the whole clinic.

The scope of the manager will be to monitor and lead the operational part of the clinic, and the dental assistants. The manager will work directly with the clinic director, through regular meetings, project planning and up-keeping protocols.

CORE DUTIES

• Overseas the day-to-day management of dental clinic.
• Performing the hiring, training and performance evaluation of staff members.
• Ordering stocks and supplies for clinics when required.
• Overseeing the purchasing, maintenance and repair of clinic equipment.
• Patient registration and manage/schedule appointments
• Assists and answer patients questions or issues
• Process payments and issues receipts/invoices
• Maintain a friendly and approachable style to build relationships and work harmoniously with others at all times
• Create and organize marketing activities, both online and off-line
• Assist promotional events and digital campaigns
• Maintaining dental surgeon, dental assistants schedules and staffing needs
• Dental assisting may be required.
• Reporting of daily/monthly finance and preparation of reports required
• CHAS/Medisave submission
• Other ad-hoc duties as assigned

REQUIREMENTS AND SKILLS

• Good Proficiency in English (both written and spoken), Mandarin is preferred for Mandarin speaking patients.
• Minimum education: Diploma/'O' levels
• Minimum: 3 to 5 years dental assisting with strong front desk experience in a clinic/dental setting
• Experience in managing a healthcare facilities or dental clinics.
• Cheerful, with an out-going personality
• Well-organized paying attention to detail and customer-oriented
• Able to multi-task and handle tight deadlines
• Excellent communication and customer service skills
• Proficient in Microsoft Office, Google and internet savvy
• Proficient in dental management software
• Good understanding of office management, finance and marketing principles
• Open to learn and explore new skills
• Can work independently and responsibly
• Long-term, permanent employment is preferred
• The job role include work on Saturdays
• Please apply if you’re a resident of Singapore.

Job Description:

• Manage your defined market and customers and meet company target for sales and profit growth.
• Identify customer needs, maintain close tabs on customers’ organisation changes/goals in order to identify new sales opportunities.
• Build long term customer loyalty and preference by working with internal functions to maintain company service levels. Look for opportunities to make a difference.
• Create a strong market presence by maintaining high standards of professionalism, and emphasizing value to customer.
• Act as the voice of customer to internal functions to improve company service levels.
• Maintain competitive intelligence of competitors’ products and offerings.
• Take appropriate action to resolves any grievances from employees, complaint by clients or dispute in a manner that protects the interest of the company and maintain a positive customer relation.
• Establishes and maintain effective employee-employer working relationship, particularly for satellite employees at clients' work sites.
• Perform other forms of ad-hoc matters assigned by the company.

Requirements:

1. 1 to 3 years’ experience working in the manpower, aviation, BPO or relevant.
2. You must be able to demonstrate previous successes in operations, customer relationship scenarios.
3. Proficient in MS office.
4. Possess excellent interpersonal and communication skill.
5. Ability to manage tight timelines in a fast-paced environment.
6. Fluent in English.
7. You are someone highly dedicated with a high degree of personal motivation and proven operations records.
8. You should be customer oriented.
9. Having a valid driver's license is an advantage.
10. Able to obtain an Airport Pass.
11. Confident in dealing with staff of all ages.
12. Strong interpersonal and communication skills, and ability to work independently as well as in a team will be required.
13. Attend networking session as and when required.

Job Description:

• Daily Operations Management:
  • Oversee the daily posting and operations for all advertising formats, including light boxes, digital panels, and exhibition sites.
  • Ensure high standards of safety and quality are consistently achieved in all operations.
• Maintenance and Cleaning:
  • Manage all maintenance and cleaning works, ensuring that resources, equipment, tools, and materials are well-prepared and maintained.
  • Keep all advertising formats in a clean, tidy, safe, and healthy condition.
• Safety and Compliance:
  • Ensure that all staff and contractors strictly adhere to safety and security plans, method statements, and procedures during daily operations.
• Commercial and Marketing:
  • Handle commercial and marketing responsibilities related to TEL (Transport for London).
  • Manage daily communications with LTA (Land Transport Authority), SMRT (Singapore Mass Rapid Transit), external vendors, and internal teams.
• Media Campaigns:
  • Oversee timeline monitoring and cost control of new and existing media campaigns, including station wraps, digital formats, interactive games, O&O engagement, and AI technologies.
  • Work closely with the sales team and operation team to coordinate with advertisers and production houses for the timely execution of production jobs.
• Compliance with Agreements:
  • Ensure all production work in advertising and promotion spaces complies with the Concession Agreement with LTA and the Master Licence Agreement with SMRT.

Job Requirements:

• Education:
  • Degree in Industrial and Systems Engineering, Operations, Engineering, or a related discipline.
• Experience:
  • At least 5 years of experience in the operations industry, with a minimum of 2 years in a managerial or supervisory role.
  • Hands-on experience in the outdoor advertising industry is advantageous.
• Skills and Competencies:
  • Strong knowledge of Operations Management and Quality Management.
  • Ability to work independently with minimal supervision and a strong sense of responsibility.
  • Good leadership skills, detail-oriented, result-driven, and adept at problem-solving.
  • Excellent command of written and verbal communication skills in both English and Chinese (Mandarin/Cantonese).
  • Flexibility to work irregular hours and on holidays if necessary.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

In this role, you will be responsible for providing exceptional customer service and achieving sales targets. As a senior member of the sales team, you will also be expected to mentor client advisors to ensure the delivery of exceptional customer service and sales performance. In addition, managing and maintaining store display standards and arrangement of merchandise as well as stock/shelves replenishment according to the company’s Standard Operating Procedures.

Responsibilities:

· Handling customer enquiries on promotions and leading customer to products

· Achieving sales, delivering service and operations excellence

· Participating in stock-take

· Performing general housekeeping duties to ensure the store’s cleanliness and tidiness

· Operating cashier counter and processing sales proceeds

· Engaging in innovation and productivity initiatives for the store to drive seamless customer experience across channels

· Performing out-of-stock and overstock reviews and making reorder proposals to the Store Manager

· Handling order fulfilment processes for customers

· Manage customer enquiries on Company email

· Handle and manage delivery/ despatch

Convey.SG is an infrastructure services provider that consults, develops, and manages technology systems. We are focused on the pillars of cloud applications, data management and digital workplace resiliency. We combine advisory, managed services and implementation under one roof.

Roles and Responsibilities

• Provide customer support to employees of our partner companies, clients and banks
• Handle inbound and outbound calls, emails, chats and professional requests
• Source and verify important case facts
• Preserve and maintain case file records
• Bring IT services to full capacity

Requirements

• Be the Swiss army knife of our partner company’s industry
• Engage the work with a structure to organize the files with timely accuracy
• Have the soft skills to connect with anyone and everyone
• At least 1+ years experience in administration/executive capacity
• Meticulous, multi-tasking, independent and team player
• Minimum professional certification or diploma

We Offer

• Downtown office near Bugis MRT
• Elaborate training and knowledge program
• Basic plus incentive-based remuneration
• Flexible working environment