The Specialist of Operations is responsible for planning and carrying out a variety of activities to produce SEMICON Southeast Asia and other events including managing facility, budget, vendors and onsite operations. This role requires ability to plan and implement the activities timely, coordinate internal and external stockholders and resources. The Specialist will ensure the positive results of the events/projects and work closely with the SEMI regional offices.

This is a Contract position, reports to the Team Lead, Operation

THE IDEAL CANDIDATE:

You are a detail-oriented, multi-tasking, flexible individual who can monitor multiple responsibilities at once and adapt to new processes and technologies. You can establish strategies based on analyses of budgets, staffing, and client satisfaction and are eager to make improvements. You a team player who has the people skills needed to create trusting relationships with all stakeholders who contribute and benefit from the expositions and events you manage.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Act as main point of contact and facilitate communications with expo partners and external parties. (Including exhibitors, contractors, security, facility management, caterers, etc.)

· Reinforce the exhibitor engagement and communication to have better relationship.

· Understand the in-and-outs of show operations as well as show rules and regulations to ensure all internal and external show deadlines are met

· Coach the new team member to adapt SEMI’s culture and deliver good services to customers.

CORE RESPONSIBILITIES:

· Coordinate all events and exposition logistics – work with internal and external stakeholders to plan, produce and manage annual SEMICON Southeast Asia exhibition and other events. Define, select, negotiate, and manage all event-related contractors/vendors such as event facilities provider, decoration, registration, signage, commercials, convention housing, catering, A/V, temporary help, security, etc.

· Manage overall show operations’ budgets - ensure show projects are completed within budget.

· Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

· Improve customers experience – enhance registration experience. Manage floor plan and develop engaging floor activities. Handle booth assignment process (I.e., waitlists, competitors, membership issues, priority points, etc.). Develop and execute strategies for increasing customers (exhibitors and visitors) satisfaction based on analyses of client satisfaction surveys.

· Project Management: Establishes project goals, milestones, and procedures, defines roles and responsibilities, acquires project resources, coordinates projects throughout company, monitors project progress, and manages multiple projects.

WHAT SUCCESS LOOKS LIKE:

· You have helped maximize SEMICON Southeast Asia booth inventory revenue and gross margin.

· You have established the dependable, professional relationships needed with vendors, exhibitors, and other program stakeholders necessary to create a strong event

· Reinforce the exhibitor engagement and communication to have better relationship.

· Understand the in-and-outs of show operations as well as show rules and regulations to ensure all internal and external show deadlines are met

· Act as main point of contact and facilitate communications with expo partners and external parties. (Including exhibitors, contractors, security, facility management, caterers, etc.)

CRITICAL SUCCESS FACTORS:

· Exceptional verbal and written communication skills

· Exceptional interpersonal skills to manage team and vendors

· Ability to work in project and cross-functional teams

· Ability to work with different cultural orientations and range of business, technology, government, and academia backgrounds

· Willingness to learn new tasks and a positive, service-oriented attitude

· Great project management and contract management skills

FOUNDATIONAL KNOWLEDGE OR PRACTICAL EXPERIENCE:

· Education – Diploma or equivalent working experience

· Minimum of 3 years of working experience working in an exhibition, conference, and/or event environment

· Experience managing vendors from bid to selection to execution

· Excellent computer skills - especially Office, floor planning and event registration systems

ABOUT US

SEMI connects more than 2,900 member companies and more than a quarter-million professionals worldwide to advance the science and business of electronics manufacturing. SEMI members are responsible for the innovations in materials, design, equipment, software, and services that enable smarter, faster, more powerful, and more affordable electronic products. Since 1970, SEMI has built connections that have helped its members grow, create new markets, and address common industry challenges together. SEMI maintains offices in Bangalore, Berlin, Brussels, Grenoble, Hsinchu, Milpitas, Seoul, Shanghai, Singapore, Tokyo, and Washington, D.C. For more information about a career at SEMI, please visit us at SEMI.org

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Global Bank
• Great place to grow and learn
• Hybrid working arrangement

Our client, a global bank, is hiring for an Associate to support the operational activities of Equities Trading in Asian markets. Responsbilities include handling pre-matching and settlements of Equities for Asian markets.

Our Ideal Candidate:

• 5+ years of experience in Equities Settlements
• Experience in handling HK and China markets, preferably in Stock Connect
• Excellent communication and interpersonal skills

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified. Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117 EA Registration Number: R23114042

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Job requirement

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

Job requirement

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

BMC Software is currently seeking a Sales Best Practices Manager. You will be part of a highly successful and influential team focused on creative problem solving. It requires a high degree of interpersonal communication skills, self-motivation, and a desire to improve by participating in on-going development. You will be exposed to many aspects of BMC’s overall business and participate in high value initiatives.

Here's how you'll contribute to BMC's success and your own in this exciting role:

• Drive strategic negotiations: As a trusted adviser, you will manage complex, high-value negotiations, balancing the need for immediate results with the sustainability of customer agreements. Your expertise will ensure that BMC remains credible to both internal and external stakeholders, optimizing deals for maximum value and long-term success.
• Lead cross-functional collaboration: By building trust and credibility with internal teams (sales, legal, customer success, finance, and more), you will ensure seamless cooperation to develop innovative, client-focused solutions. Your ability to unite these teams around common goals will be critical in driving both short-term results and long-term business sustainability for BMC.
• Foster a win-win culture: You will play a key role in understanding the interests of both BMC and our customers, expanding the scope of possible agreements to deliver mutually beneficial outcomes. By focusing on long-term business relationships, you will help protect the validity and sustainability of BMC’s business objectives.
• Streamline large deal execution: Acting as a center of excellence for sales and negotiation processes, you will leverage your deep understanding of internal workings to accelerate deal velocity and remove roadblocks. Your strategic influence will help drive results that align with BMC’s goals while ensuring the smooth execution of complex deals.
• Champion best practices: As a competitive differentiator, you will identify and share insights, market trends, and best practices across BMC’s global sales organization. This continuous improvement approach will enable the team to adapt quickly and stay ahead of competitive pressures.
• Align the internal ecosystem for success: You will be the connective tissue between sales and the rest of BMC’s internal teams, addressing risks proactively and ensuring efficient deal execution. Your ability to foster strong, trust-based relationships will be essential to removing obstacles and optimizing internal collaboration.

To ensure you’re set up for success, you will bring the following skillset & experience:

• You have a natural ability to build trust with internal stakeholders, clients, and leadership teams, ensuring that your strategic counsel is both valued and relied upon in key business decisions.
• You are a strong communicator and facilitator who can simplify complex issues, making you a valuable partner in high-stakes negotiations and internal collaborations.
• Your extensive background in sales provides you with deep expertise in contracts, pricing strategies, and negotiations, ensuring you can drive optimal outcomes for BMC and our customers.
• You are adept at identifying and solving complex problems, recognizing patterns quickly, and mitigating risks before they become significant obstacles.
• You are skilled at balancing BMC’s immediate revenue objectives with the need for long-term business value, ensuring that agreements are both beneficial and sustainable.
• You are highly organized and possess a strong understanding of principled negotiation methodologies. Familiarity with BMC’s internal ecosystem is a strong advantage, allowing you to drive efficiency and accelerate deal execution.

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidate will be notified.

Job Description: Support Client Engagement Team in sales order fulfilment and own the order fulfilment work process. Support Office Management and Administration in ensuring the smooth running of office facilities.

Sales Operation

• Prepare Sales Order Processing and follow up on order fulfilment. Including but not limited to address their queries, anticipate issues on a timely basis.

• Administration of documentation controls for order fulfilment.

• Monitor, track and advise clients on their applications status.

• Review and guide clients on the documents required for certification.

• Responsible for administrative matters in relation to pre and post sales activities.

• Identify, propose and implement improvements to the process to meet customer critical issues

• Responsible for updating, maintaining, processing and analysing the Green Label databases to provide usable data to support the SGLS & Eco Certification sales team

• Ensure that all data are updated accurately and in a timely manner

• Vendor invoice verification

• Collaborate with Finance for bi-weekly Accounts receivable report, and follow through with clients.

• Support Sales on Accounts receivable handling

• Liaise with Environment Engineers for constructive response to client’s queries

• Monitor KPI (service turnaround timeline) and escalate for prompt resolution.

Operations/ Office Administration

• Maintain smooth & efficient office and facilities operation

• Liaise with external vendors and monitor service maintenance contracts

• Liaise with IT Vendor for IT-related matters such as technical support and IT related assets

• All other Operations scope of work that may varies from time to time

Others:

• Handle all customer enquiries pertaining to Sales, Eco-Office and SGLS;

• Coordinate with external vendors (e.g. auditors)

• Support all Company event (SEAA and SGA)

• Any adhoc task as and when assigned by your direct supervisor or the Management.

Summary of Company

Gunvor Group is one of the world’s largest independent commodities trading houses by turnover, creating logistics solutions that safely and efficiently move physical energy and bulk materials from where they are sourced and stored to where they are demanded most. Gunvor has strategic investments in industrial infrastructure—refineries, pipelines, storage and terminals—that complement our core trading activity and generate sustainable value across the global supply chain for our customers. For 2022, Gunvor reported US $150 billion in revenue on 165 million MT of volumes, and remains on track to cut Scope 1 and 2 emissions 40% by 2025.

For more information, visit GunvorGroup.com

Overview of Role

The APAC Gas and Power Operator will be responsible for ensuring the efficient and reliable operation of power and gas systems, while coordinating with internal and external stakeholders to mitigate operational risks and optimize capabilities.

In this role, you will actively engage in portfolio management, ensuring the most commercially efficient optimization and operation of energy assets. A key responsibility will be liaising between the middle, back, and front office to ensure smooth operations and alignment on objectives. Additionally, you will facilitate the build-out of ETRM requirements to support growth of the business, working closely with relevant teams to ensure system alignment and support. Trade support and Battery Energy Storage System (BESS) product optimisation and implementation will also form critical components of your duties.

You will join an established and dynamic team global team, contributing your knowledge of APAC Power & Gas systems to help drive operations and value creation across the EU/APAC Gas & Power Team.

This role requires strong understanding of APAC Power markets and potential ETRM solutions, knowledge of gas markets is also beneficial, and the ability to navigate contractual and commercial arrangements while working in pressurised situations.

Main Responsibilities

• Provides day-to-day oversight of desk operations. In addition to participating in an “on-call” Rota which, will provide out-of-hours operational support.

• Coordinate all operational aspects of physical trading books' activity, ensuring Operators safely and cost-effectively turn a physical trade into reality, per the contractual terms

• Assess operational and business risks, minimizing impacts which may impede success or growth of the Company/ Group and escalating those which require additional mitigation.

• Report required information from Operations processes to the Team Leads and Regional Head of Operations, as part of core activities, daily.

• Optimize trader strategies by utilizing knowledge of product movement and relationships with external parties, while accounting for the dynamics of delivery and supply, and resolving and communicating any transport issues that arise with traders.

• Review product movement reconciliations, along with the developing the capacity to facilitate Loss Control investigations

• Develop capability to assess risk (technical, contractual and operational) in non-standard contracts, and implementation: new regions and/or long-term tenders.

• Renewable energy offtakes, tolling, derivatives, REC’s, and other structured products.

• Undertaking activities in various energy markets, particularly in the de-regulated markets (Australia, New Zealand, Singapore or Japan).

• Active participation in portfolio management to ensure the most commercially efficient optimisation and operation.

• Previous experience working within a trading environment would be preferable, as would data modelling capabilities, e.g. Python.

• Self-motivated, with an aptitude for accurate problem solving often in a very time critical environment.

• Ability to express ideas articulately and be open to feedback.

• A flexible approach to working hours to accommodate the range of markets and locations.

• Perform ad-hoc tasks as assigned by manager

Profile

The individual should have the following experience:

• Previous electricity industry experience in a similar role within the energy industry is preferred but, not essential.

• Extensive knowledge of APAC de-regulated Power and Gas markets, PPAs, VPPs, tolling, and trading platforms.

• Familiarity with back-office processes, facilitating effective communication across middle, back, and front office functions.

• Experience in portfolio management for efficient asset optimisation.

• Expertise in ETRM systems and BESS product optimization and implementation.

• Strong communication and coordination skills to liaise between internal teams and external partners.

• Experience in energy markets, particularly de-regulated markets (Australia, New Zealand, Singapore, or Japan).

• Data modelling capabilities (e.g. Python) and the ability to solve problems under time-critical conditions would be beneficial.

• Experience in a trading environment and familiarity with energy market regulations.

• Strong understanding of compliance, safety, and in-house processes.

✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

• As a member of a Cross functional team, you are required to provide Medical Affairs perspective into various plans and strategies including Clinical Development, Investigator initiated studies, hospitals tender and listings and marketing initiatives
• Lead and plan full medical strategy for Oncology products
• Develop and ensure the successful execution of medical plan for Nubeqa and Vitrakvi, including and not limited to key stakeholder and treatment landscape mapping, scientific engagement and management of internal and external stakeholders, identify key partnerships to shape disease landscape and drive paradigm shift in the prostate cancer treatment and NTRK fusion positive cancer treatment, plan and develop medical materials to deliver key scientific messages strategically, etc.
• Manage Thought Leaders (TLs) & External Relationships where you will act as a primary medical contact for TLs, proactively engage TLs in peer to peer medical discussions, manage speakers for local events, develop potential local TLs as speakers for Bayer nationaland/or regional or even global events, and build scientific partnerships and collaborations to achieve medical strategic objectives
• Assume the role of a Medical Expert for Global Clinical Development trials in designated therapeutic area locally. In addition, seek to drive and manage investigator sponsored studies in alignment of global strategy
• Identify and build hospital and patients referral network for oncology as part of the Larotrectinib ASEAN hub strategy, including partnerships with key hospitals and other important stakeholders in ASEAN countries
• Ensure Compliance and Safety by acting as a role model, demonstrating consistent ethical and professional behavior, reviewing and approving promotional material related to assigned therapeutic area according to the pertinent SOP and local regulations and local code and ensuring compliance with all relevant Bayer SOPs and with local legal and ethical standards

Who we are

Open Government Products (OGP) is a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at https://hack.gov.sg/

Projects we have worked on include:

Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website: https://www.open.gov.sg/products/

What does a Product Operations Specialist do?

As a Product Operations Specialist in the healthcare team, you scale the success of the product by upholding user satisfaction, providing feedback insights, and strengthening operational practices.

The ideal candidate should have the passion and desire to achieve high customer satisfaction, communicate effectively with a range of stakeholders, gather feedback to improve our products, and take initiative to drive product success. Due to the nature of the work, this role is primarily in person, and regular visits to public healthcare institutions is expected.

Concretely, you are expected to:

• Work closely in a product team with Product Managers, Engineers and Product Designers to continually improve our products
• Maintain a close partnership with a range of stakeholders, from end users to senior management, to support product deployment
• Set up and maintain product support workflows, automations, guides, and tooling
• Set up and maintain user onboarding documentation, such as guides, FAQs, and training materials
• Gather and maintain user feedback in the form of dashboards for further analysis
• Identify key issues from user feedback, and deliver user insight to the team for further product development
• Optimise internal and external workflow and documentation to improve team efficiency
• Identify opportunities to increase user adoption by implementing propagation strategies, improving user onboarding experience, and managing user training

What is it like working here?

• Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
• Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
• Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

We need someone like this

We look for individuals who take lots of initiative, enjoy the puzzle of solving open-ended problems, and are confident in challenging the status quo. Our team figures out the best way forward, not wait for instructions.

Public service is the core of what we do. This at times means ignoring political pressures and pushing things through for what is best in public interest.

We are looking for people who demonstrate these skills:

• Able to empathise with users, identify the root of the problem they are facing, and problem-solve independently.
• Communicate and work effectively with a range of users, from end-users to senior management.
• Ability to drive change and chart a direction when working on open-ended problems.
• Strong ability in operations, with experience in product development, customer success, strategy, or operational efficiency. Prior experience in product operations or product management in a fast paced environment is a bonus.
• Demonstrated outcomes in prior work and personal projects matter more than academic degrees.
• Feel comfortable with technical concepts and are able to explain how our products work to a range of audiences.
• Demonstrated technical ability and skills are a plus point.

Role Purpose (Why do we need this role?)

To lead Swire Shipping’s pursuit of operational excellence with a focus on delivering a competitively

structured operational infrastructure to deliver on the liner trades’ network proposition.

To lead the line operations team and Vessel Planning teams across Singapore, USA and India regarding

the operational aspects of the network and service delivery commitments with focus on schedule

integrity, capacity utilization, voyage costs, on-time performance and quality assurance objectives.

In accordance with the pursuit “Operational Excellence” and the Swire Shipping Supply Chain

Sustainability Code of Conduct, promote and implement “Zero” harm practices across all stakeholders in

the Swire Shipping network.

Role Accountabilities (What is this role responsible for delivering?)

Network/Service delivery/Cargo Planning

• Network Delivery: Responsibility for delivering the service framework as per the Business Plan with a focus on on-time performance and cargo delivery promises

• Operational Costs: Responsibility for USD 400 Million fixed voyage costs, budgeting and forecasting across South Pacific and North Pacific trades.

• Schedule Management: Continuous focus on meeting and exceeding schedule integrity targets.

• Utilization: Drive continuous improvement in capacity utilization, productivity improvements and deployment of assets with 14 member Planning team in Chennai, India.

• Cargo Handling and Stowage Management: Responsibility for cargo planning and stowage activities and for supporting tools, systems and processes by working closely with the Chennai, India Planning centre.

Strategic projects

• Formulate and implement key operational initiatives and projects including development of fit for purpose network scheduling solution

• Deliver a robust & sustainable operational network that meets the current and future growth needs of the

liner trades

Techno Commercial

• Interface with Fleet / Tonnage Dept/Vessel Performance- Ensure continuous focus on cost efficiency targets, productivity improvements.

• Loss Prevention- Coordinate with Cargo Care/ Haz/Reefer Desk to ensure highest service delivery standards to customers including pre- and post-shipment activity including survey requirements

• Vessel Suitability / Deployment (e.g. Charter tonnage) for loadability.

Network/Partnerships/JWC

• Direct operational participation in Joint working committee and co-ordinate operational aspects of day-to-day partnership management.

• Key Co Ordinator for delivery of service framework as per the Business Plan with a focus on on-time performance and cargo delivery promises incl VSA / SCA services.

• Administering service partner communications including vessel sharing agreements, slot cost calculation, service performance reviews/feedback

• Participate in development of internal and external partnerships that are fit for purpose, sustainable, and promote cost effective and optimized utilization of resources and assets

Business improvement

• Implement a structured business improvement framework that optimises performance of internal resources and assets that promote “Raising the Bar” initiatives across Line Operations. Create a culture of continuous improvement in all aspects of operations

Customers

• Development of innovative solutions for key commodities / cargoes that enhance the Liner Trades competitive advantage and add value to customers

• Assist the Commercial teams’ effectiveness in delivering on customer and market goals

• Development of innovative solutions for key commodities / cargoes that enhance the Liner Trades competitive advantage and add value to SSL's top customers.

Cost

• Drive cost efficiency across all services

• Identify efficiency opportunities to reduce operational costs and lower overall cost.

• Pro-active communication with all stakeholders to maintain schedule reliability in the most cost-efficient manner

• Ownership of minimizing port call costs and create opportunities to eliminate avoidable costs.

• Work closely with line, line operations and network teams to effectively manage P&L on all services.

• Ensure the CVP activities are performed timely. Within 48hrs after vessel departure

• Achieve agreed accuracy target of CAR vs Invoice – Minimum 80% and progress to achieve 95% accuracy.

• Provide cost insight to the functional manager and explain all the variances.

People Management

• Lead employees to meet the organisation’s expectations for productivity, quality, and goal accomplishment.

• Provide oversight and direction to the employees in the team in accordance with the organisation's policies and procedures.

• Plan staffing levels and work with Human Resources to recruit, interview, select, hire, and employ the right people within budgetary guidelines.

• Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

• Consciously create an engaging workplace culture that emphasizes the identified mission, vision, guiding principles, and values of the organisation.

• Lead employees using a performance management and development process including goal setting, feedback, and performance development planning.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility, drive accountability and provide regular feedback for continuous improvement.

• Manage and maintain effective employee work schedules including assignments, job rotation, training, vacations, and paid time off, cover for absenteeism, and overtime scheduling.

• Maintain two-way transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication.

• Deliver key people related activities in conjunction with HR that will lead to the enhanced engagement and retention of team members.

Leadership

• Overall responsibility for leadership of line operational excellence projects, cost budgets, asset management.

• Overall responsibility for leadership and management of the line operations and stowage team.

• Ensuring operational teams are structured, resourced, trained, and equipped to meet the requirements of the business.

Internal and External Relationships

External

• Partner Lines

• Service providers and suppliers

• Ship personnel

• Surveyors and Industry Regulators.

• Customer

Internal

• Performance Manager

• Regional Operations Department

• Line/Trade Management

• Networks

• Overseas regional managers and staff

Crisis Management

• Make every effort to be aware of and understand your role in the event of a crisis.

• Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.

• Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.

• Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

• Ensure that all stowage planning activities conform to international and in-house regulations with respect to:

o Vessel safety and stability requirements

o Cargo loading and securing requirements

o Adherence to IMDG code, DOC, and in-house rules for hazardous cargo loading

o Establish best practices and appropriate KPI’s for the stowage planning team

• Drive safety behaviour across all Ports within the SS Network

• Take responsibility for the safety of myself and those around me by displaying safety leadership

principles (i.e., Safety I’s & Accountability ladder).

• Challenging and stopping unsafe acts and behaviours or unsafe conditions.

• Comply with the Global Safety Standards, Policies and Operating Procedures.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications

• Master Mariner with practical hands-on marine experience with at least 10 years of Seafaring and 3-5 years of shore-based senior management experience in shipping-related businesses.

• Prior experience in Liner Operations, vessel planning & networks related interactions are an advantage.

Technical Skills

• Comprehensive knowledge of the commercial, technical, legal and regional aspects of shipping operations and management

• Hands-on experience in vessel planning, cargo handling/stowage as well as sea-fastening requirements in terms of best-practice standards

• Proven experience in people management, leadership, and development

• Sound understanding of cost management

• Proven ability to build relationships and teams

• Strong analytical, numeracy and communication skills

• Knowledge of general macro-economic principles and international trade

Professional Skills

• Focuses on results, profitability, and performance

• Leadership: ability to set a vision, and guide and grow people to deliver results

• Customer-centricity: Dedicated to meeting the expectations and requirements of internal and external customers by providing improvements in products and services. Talks and acts with customers in mind. Builds a high level of customer orientation throughout the organisation.

• Ownership and accountability: Take responsibility for individual and team output and results.

• Focused on results, profitability, and performance.

• Collaboration: Work effectively with internal and external stakeholders; seek and provide help to colleagues

• Demonstrates ability to proactively strategize and plan effectively and deliver outcomes in a competitive business environment.

• Strong conceptual and analytical skills.

Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

This role is responsible to assist the team in maintaining systems and processes for various services to support the hospital’s operations and service delivery, while providing general support on operational matters related to Allied Health and Operations.

Job Description

• Help develop and maintain a filing system for existing and new services and pilot projects, contributing to the establishment of effective work processes and operational procedures
• Support the team with contract management by generating monthly reports to monitor expenses, performance satisfaction, and ensuring quality and continuous improvement
• Track the expiry and renewal of all service and maintenance contracts, including sourcing quotations and preparing vendor evaluations
• Facilitate inpatient meal processes to enhance food quality and patient experience, addressing feedback from ward staff, patients, and their families
• Support linen and laundry operations by ensuring adequate stock levels for the wards, collaborate with the infection control team for inspections, and assist therapists with SMF applications, mobility device orders, and funding claims to the Ministry of Health

Job Requirements

• Diploma Level and above
• 5 years of relevant experience will be advantageous

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Hao Ren Hao Shi 好人好事 is currently seeking an energetic and resourceful person to join our team as Operations Executive. The candidate will be responsible for managing our programs and general day to day operations.

The successful candidate must enjoy speaking to people,

You will be working with a fast moving and vibrant team serving the Singapore Community.

Requirements:

1. Organisational skills: Ability to multitask

2. Communication skills: Good verbal and written communication skills

3. Familiar with Microsoft Office

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Requirements:

• Able to work in a non-aircon environment
• Able to travel to multiple sites
• Able to carry load up to 20-24Kg
• Able to work in a fast pace environment

Responsibilities:

• Oversee day-to-day operations to ensure efficient deployment of manpower resources.

• Coordinate with clients to understand staffing requirements and ensure timely fulfillment.

• Supervise and train operational staff to maintain high standards of performance.

• Implement and improve operational processes to enhance overall efficiency.

• Monitor and manage workforce schedules, ensuring optimal utilization.

• Address and resolve operational issues promptly to minimize disruptions.

• Collaborate with HR to recruit, onboard, and retain qualified manpower.

• Conduct regular performance evaluations and provide constructive feedback.

• Ensure compliance with safety standards and company policies.

• Generate and analyze operational reports for continuous improvement.

Job Scope:

• Be a part of the cross-functional team to support the delivery of quality and clinical care to patients
• Ensure smooth daily operations and implementation of new initiatives such as Healthier SG, Social Prescribing and Age Well SG
• Work closely with other departments to ensure the smooth running of the daily clinic operations and drive service excellence
• Responsible to identify areas of improvements and drive continuous developments and spread good practices across other clinics
• Coaching, nurturing and inspiring the clinic operation staff in their continuous learning and career development
• Oversee administrative activities including staff scheduling, patient flow and inventory management
• Collaborate with team members across other workgroups, focusing on manpower planning, training and development, digital and service transformation, emergency planning etc
• Ad hoc duties as assigned

Job Requirements:

• A recognized Degree in any discipline
• Good interpersonal and communication skills
• Candidate with experience in operations in healthcare sector and/or service industry will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Scope:

• Responsible for the enhancement of Digital Enablement & Transformation (DET) in the organization, in particular software applications used by clinic end users and patients, eg: Next Generation Electronic Medical Record (NGEMR), Electronic Queue Management System (eQMS), mobile applications such as Health Hub etc
• Represent the department in end users in User Acceptance Tests (UAT), End-to-End Testing (E2E) to ensure the interoperability of interdependent IT systems
• Work closely with other user departments and third-party vendors to ensure IT system readiness
• Achieve higher digital adoption rate by undertaking enhancements on key functionalities of IT / mobile applications to improve their overall performances, user-friendliness and intuitiveness
• Work closely with internal departments to analyse, identify and implement solutions to improve outcomes in the Key Focus Areas such as Workforce Transformation and Tech Enablers
• Support department in achieving the set KPIs and HQ’s strategic and tactical plans and deliverables

Job Requirements:

• A recognised Degree in any discipline
• Preferably with experience in IT domain supporting operations
• Able to work well in a team-based environment with a pro-active mindset in problem-solving and solution implementation
• Strong interpersonal and communication skills
• Proficiency in MS Office applications

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solict any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating jobstudio and our employees, you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Responsibilities:

Working closely with the Market Making Specialists in the team, the Operations Executive will support day-to-day trading operations to ensure the smooth execution and settlement of trades across various products and several exchanges. Candidate will also be required to liaise with stakeholders from different business units to deliver solutions, and actively participate to streamline operational processes. Other duties may include data collection, and research and analysis.

Job Requirements:

• Diploma/degree in any discipline, preferably in a quantitative field
• Well-organised and meticulous
• Independent and able to accomplish tasks with little guidance
• Good communication and interpersonal skills

JOB DESCRIPTION

1)Ensure good customer experience, satisfaction and customer loyalty.

2)Ensure the smooth running of the coffeeshop operations in line with the company’s business objectives.

3) Oversee and hands-on daily operation

4) Train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5)Calculate future needs in kitchenware and equipment and place orders, as needed

6) Prepare shift schedules

7) Supervise kitchen and wait staff and provide assistance, as needed

8) Monitor compliance with safety and hygiene regulations

9) Gather guests’ feedback and recommend improvements to our menus

Requirements :

1)Have F&B working experience.

2) Able to improve sales from soical media posting and marketing.

3) Friendly personality and hospitable to all guests.

4) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

5)Positive attitude with a strong sense of communication with customer.

The Operations and Admin officer will be responsible to assist the CEO in ensuring the routine operations and admin functions of the fund management company. Working directly with the CEO, this role is critical to ensuring the smooth and efficient functioning of the operational and administrative processes. The candidate will manage administrative duties, regulatory compliance, and work closely with internal and external stakeholders to ensure alignment with the company's goals and regulatory obligations.