Job Description & Requirements

• Prepare quotation, delivery order, permit declaration, email to customers or overseas agent.
• Co-ordination and communication with various parties (including customers, carrier, co-loaders and overseas agents).
• Perform vessel space reservation (via phone, email, etc.)
• Monitoring and following up of import/export shipment and checking shipment status regularly.
• Attending phone calls from customers.
• Arranging local handling services.
• To keep all customer records and documents orderly filed and stored ensuring easy access and traceability.
• Handle costings and ensure prompt invoicing to customers & system.
• Perform other duties as assigned by superior.

Job Requirements

• Minimum GCE ‘O’ level or equivalent.
• Minimum 2 years' experience in freight, supply chain or logistics.
• Knowledge of incoterms is a must.
• Knowledge of permit declaration.
• Knowledge in Microsoft Office.
• Able to manage heavy workflow efficiently and well-organised.
• Interpersonal Skills.
• Able to work independently and initiative.
• Team player with sense of urgency
• 5-day work week.

Join our dynamic APAC Preparedness Team as a Preparedness Solutions Advisor and be at the forefront of shaping the future of training solutions in the region! Unleash your potential to drive growth, innovate, and make a meaningful impact with us.

Purpose of the role:

The role primarily focuses on driving revenue growth by identifying and nurturing leads, building strong relationships with customers and stakeholders, and converting opportunities into profitable contracts. It involves thoroughly understanding our services, tailoring solutions to meet customer needs, and securing new members and subscribers to supplementary services. Effective communication, a customer-focused approach, and a proactive attitude are essential.

Additionally, the role involves planning and implementing direct marketing and sales acDrive sales success by meeting and exceeding targets for your assigned accounts, regions, and services.

• Discover and engage potential clients, tapping into both new and repeat business opportunities.
• Reach out to prospects through dynamic cold calls, engaging emails, and strategic networking.
• Qualify leads and arrange meetings to move opportunities forward.
• Partner with your team to craft top-notch, profitable, and contractually sound proposals and presentations.
• Navigate Company procedures (e.g., Financial Authority Matrix) to ensure compliance in contracts, negotiations, and pricing.
• Keep precise records of client interactions and leads in Company's CRM system.
• Manage and nurture relationships with key accounts to ensure long-term success.
• Oversee additional crucial relationships within your region, coordinating effectively with other stakeholders
• Stay ahead of the curve by tracking industry trends and competitor movements.
• Represent Company at industry events and conferences, showcasing our expertise.
• Act as the lead sponsor for bids and tenders, collaborating with the Tender/Proposals Team to ensure alignment with strategic goals and compliance with policies.
• Support the team in handling large tenders when needed.
• Contribute to and execute regional and country-specific sales plans, driving their successful implementation.
• Deliver outstanding customer service by promptly handling inquiries and following up diligently.
• Embrace travel to connect with prospective and new customers/members.
• Champion health, safety, and environmental best practices, promoting continuous improvement for staff and partners.
• Maintain robust quality systems and processes to ensure effective business management.
• Ensure adherence to statutory and company policies, and execute any additional tasks assigned by management.

Additional responsibilities

• Meeting budgeted revenue targets for PTC and ensuring that the APAC PTC business, at a minimum, reaches financial break-even.
• Collaborate with the Marketing team to plan marketing activities within agreed budgets, aiming to meet or exceed target sales volumes and revenues within established timelines. Ensure the Training section of the company website is regularly updated in collaboration with the Marketing Department.
• Handle and closely follow up on all PTC sales enquiries via email, telephone, and personal visits when necessary.
• Partner with the Marketing and Business Development Teams to carry out market research, customer surveys, and competitor analysis, staying informed about general market conditions to continuously refine the Sales plan for business growth.
• Maintain the CRM database with current information on customers who have utilized or may need our Training services.
• Support the APAC Preparedness Solutions Manager in budget preparation for PTC and provide advice on pricing strategy in line with Market Positioning.

Requirements:

• Diploma in business, sales or marketing or related field is an advantage.
• Excellent communication and interpersonal skills.
• Previous success and experience managing client accounts, particularly achieving genuine sales targets
• Proactive attitude and ability to undertake additional tasks and projects as assigned by management.

If you're ready to take on this exciting challenge and help shape the future of OSRL, send your CV and cover letter to [email protected]

Only shortlisted applicants will be notified.

OSRL offers competitive remuneration package which includes perks like a five-day work week, 21 days of annual leave, monthly transportation and flexible benefit allowance, the option to work remotely for up to 50% of the time, international travel and training and development opportunities.

We are a proud adopter of the Tripartite Standards. An initiative that distinguishes Singapore’s progressive employers.

Job Description:

• Advise appropriate service/repair requirements to meet customer needs.
• Act as a key communication link between customers and the workshop to ensure responsiveness.
• Monitor job progress and update customers on repair status.
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

· Basic vehicle knowledge is required for this position.

· Great teammate with initiative and a positive attitude towards learning

· Self-motivated individual with a strong sense of responsibility

· Preferably, a valid class 3 driving license would be an advantage

Job Purpose

· Responsible for servicing laundry customers,

· Monitoring daily laundry operations to ensure hospitals have enough linen turnaround & linen quality fulfill hospital requirements

Supervise and train inmates on Tailor operations

Major Duties and Responsibilities

· Actively support laundry operations in meeting hospitals’ linen requirements like quality.

· Handle hospitals’ requirements and feedback.

· Basic knowledge of sewing and mending is a added advantage but not a requirement.

· Ensure a smooth daily Tailor operation by maximizing capacity to achieve daily target.

· Liaise with other laundry officers to ensure hospitals’ requirements are met.

· Work closely with Prisons to resolve issues faced by Tailor workshop.

· Supervise inmates’ daily works and ensure linen quality meet hospital’s requirements. Training inmates on laundry operation and build-up their confidence on job.

· To instil the right value attitude and mind set to inmate in order to change their habit, behaviour and change their life other than just train them on the technical skills.

· To ensure Workplace Safety & Health regulations are adhered to.

· To maximize production capacity, productivity and quality.

Any Other Duties

· Any other tasks or duties assigned by Senior Manager, Operations (Changi)

Job Scope for Operations Assistant

1) Prepare shipping documents for export of cargo. House waybill (HAWB) and Master waybill (MAWB) 2) Print cargo label for cargo for Export.

3) Ensure correct rates executed on AWB.

4) Send pre-alert email to oversea office after documents executed.

5) Check all cargo are lodged into terminal at end of day.

6) Handle problem arise during lodgement promptly.

7) Send Shipper's AWB after execution.

8) Ensure all shipment for exported are correct and DG cargo are declared correctly.

9) Ensure all documents executed are correct and pre-alert sent for all MAWB and HAWB. ** On job training will be provided.

Responsibilities:

• Provide operations/logistics support for exhibitions, conferences and events organised/managed by the company, including tenanted events in Changi Exhibition Centre.
• Prepare exhibition information and order manual for events.
• Develop budgets and manage expenses to ensure monies are spent wisely and kept within allocated budget.
• Manage floor plan to ensure maximum yield.
• Approve stand designs and manage stand contractors to ensure ensuring compliance to event, venue and authority requirements.

Requirements:

• Minimum qualification - Diploma holder.
• At least 1 year working experience in the exhibition industry, preferably in a similar position in an exhibition/event organiser or experience in exhibition/conference industry.
• Good interpersonal and communication skills.
• Possess good planning, organisational and skills and able to multi-task.

Job Description & Requirements:

Presto Studios’ was founded in August 2013 – A music school where music education will always be a warm and nurturing learning experience. Till today, we have nurtured thousands of students using our teaching methodology, providing them with the most nurturing music environment as they experience the love of music at Presto Studios.

We are seeking a dedicated Administrative and Sales Coordinator to join our passionate team. This multifaceted role is integral to the smooth operation of our studio, providing administrative support, exceptional customer interaction, and assisting in sales and marketing coordination.

Responsibilities:

• Front Desk Duties: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Executive: Assist and execute sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings. Be responsible for the conversion of trials to enrollments to help in revenue growth.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Qualifications:

• High school diploma or equivalent; a degree in a related field is a plus.
• Exceptional interpersonal and communication skills.
• A friendly, welcoming demeanor and a passion for helping students and parents.
• Strong organizational and multitasking abilities.
• Basic understanding of marketing and sales principles.
• Proficiency in Microsoft Office and willingness to learn relevant software.
• An appreciation for music and the arts is a bonus.

What We Offer:

• A dynamic and supportive team environment.
• Opportunities for professional growth and development.
• A chance to make a meaningful impact on students' musical journeys.
• Competitive compensation and benefits.

Experience:

• Customer service: 1 year (Required)
• Retail Operations: 1 year (Required)

Job Types: Full-time, Permanent

Work Location: In person

Salary: $2,500.00 - $3,500.00 per month

Join our team and play a crucial role in helping students discover the joy of music and the support they need to succeed in their musical endeavors. If you're a people person with strong administrative skills and a flair for sales and marketing coordination, we'd love to hear from you.

How to Apply:

Please send your resume and a cover letter outlining your qualifications and enthusiasm for this role to [email protected]. We look forward to welcoming you to our musical family!

Presto Studios is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description:

• Advise appropriate service/repair requirements to meet customer needs.
• Act as a key communication link between customers and the workshop to ensure responsiveness.
• Monitor job progress and update customers on repair status.
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

· Basic vehicle knowledge is required for this position.

· Great teammate with initiative and a positive attitude towards learning

· Self-motivated individual with a strong sense of responsibility

· Preferably, a valid class 3 driving license would be an advantage

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team.

Job Summary:

The Operations Lead coordinates and supervises Mobilisation and Geotechnical Equipment Maintenance activities so that all offshore spreads are prepared and ready for offshore operations with a particular attention to mobilisation plans, SAT’s, certification, bridging documentation.

The Operations Lead ensure both an effective and efficient execution of the agreed work during preparation and execution of a project in such manner that the QHSE, technical and contractual requirements are met. Maintain effective communication with project team members, critical equipment suppliers, sub-contractors and other stakeholders.

About the role:

• Take full charge and execute any specific mobilization activities, including development of procedures, task plans, lift plans, as instructed. Liaise with 3rd Party Naval Arch companies to have mobilisation structural plan and grillage details. Prepare Mobilisation specification and seek quotes from shipyard and 3rd party vendors.
• Ensure equipment planned maintenance records are filed and provide guidance to offshore project crew on technical fronts such as Troubleshooting, equipment maintenance. Seek OEM’s advise as and when necessary and provide the advisory to the project crew.
• Manages and monitors vessels preparation, if needed - On-hire surveys to the satisfaction of the project team and to satisfy COMPANY’s assurance process.
• Liaise with various local subcontractors as necessary, in conjunction with SCM / Procurement teams.
• Identify in advance need of additional support from installation engineers for critical activities,
• Ensure that all work performed complies with the requirements of the Project and is carried out in accordance with the rules and the methods of the Company.
• Ensure that all aspects of project Safety, Health & Quality are implemented on each of the work sites and report to Project’s HSE organisation as necessary.
• Ensures that inventory in the yards are kept up to date and equipment maintained as per the schedule.
• Prepare logistics plans relevant to the assigned vessel mob/demob and ensures alignment with Company’s procedures and HSSE guidelines. In absence of logistics co-ordinator, arranges the logistic arrangements.
• Workflows and processes are followed as per the RACI framework
• Attend daily conference call with Offshore Manager and Project Manager to ensure regular follow up of project needs in terms of personnel, equipment, planning during mobilisation, fieldwork and demobilisation phases
• Ensure project consumables (such as operational equipment (internal and external), survey consumables) required on top of vessel standard consumables are defined and delivered by project to the vessel.
• Must possess skill sets and demonstrate proven experience of developing, improving and streamlining processes to meet established goals and objectives. Require the ability to effectively manage projects that may vary in nature and scope.
• Plan, schedule and execute all mobilization and demobilization activities on assigned vessel.
• Ensure delivered project equipment are function-tested and calibrated with appropriate certification. Maintain record of certifications in operations folder dedicated to the project Mob/Demob.
• Validate sequence and associated schedule changes initiated by the project

Preferred experiences:

• Coordinated medium to large scale project mobilisations with resources coming in from multiple suppliers and countries
• Understanding the basics of marine ops i.e. DP, ASOG, MOPO, marine stability calculations, in general how weather affects DP and marine ops, and marine inspections/class compliance
• Logistics (how custom clearance works, CIPL, AWB, B/L paperwork required) – including what machines needed to transport equipment i.e. what capacity forklift, crane, low bed needed for different weights and in general a willingness to go into that level of granularity when dealing with logistics and agents
• Lifting (different types of cranes, incl offshore cranes and onshore cranes, basics of crane wires and wire greasing, spooling under tension, inspections and when wires need to be changed out) – also includes how to write and review lift plans, rigging angles and calculations, and what type of slings/shackles/master links to be used for load tests/regular lifting – this also requires that level of granularity when dealing with logistics and agents
• Grillage/A-frame design – understanding design factors, load factors, which class association standards to apply, reviewing design drawings and Finite Element Analysis, doing dimensional check on-board to look at whether a particular piece of grillage/A-frame or base frame can fit and where the sea-fastening points will be/does timber need to be removed or is there any reinforcement needed below deck
• Grillage/A-frame fabrication – how to review fabrication quotes and timelines, reviewing load test procedures, NDT methods and control points and how to lift structures and install them on deck. Understanding different types of welds (e.g. fillet weld, full penetration, etc.) and design of dog plates, shim plates and reviewing weld locations to ensure sea-fastening is secure. For bolted connections, looking at the bolt catalogue to ensure that bolt size and proposed bolt holes/washers are adequate for the load foreseen
• Crewing – understand marine and project crew matrix, keep close contact with agents to understand quarantine requirements and changing travel restrictions, ensure crew certification up to date
• Drawings – High level knowledge of Autocad, to do quick, last-minute changes in deck layout and to do checks to see if a certain type of equipment can fit somewhere on deck. Also, ability to read engineering drawings is critical to this role because even the tiniest modification to grillage, SBF, A frame etc. has engineering drawings and installation/ sea-fastening drawings.
• Inventory management – classification system for inventory in stores with assessment of forecast maintenance/replacement of parts and lifecycle estimates
• Procurement – level of detail needed in clarifications with contractors and creating bid evaluation table with detailed assessment of the merits of each bid and a recommendation from a technical standpoint.

About you:

• Education: Third-level technical or similar university degree education in Mechanical or Electrical Engineering with several years’ work experience;
• Working experience: Minimum 5-8 years of experience, experience in the marine industry is essential
• Background experience working in subsea or marine construction projects is beneficial
• Management experience: Minimum 3-5 years of experience in supervisory positions. Proven Supervisor level experience with or without direct reports
• License/ certification/ qualification: Valid driver’s license with acceptable motor vehicle record required
• Languages & Proficiency: English (Fluent). High-level competence to communicate clearly and accurately, in English language, both verbal and written

Other experience:

• Proactive, positive attitude, meticulous with good attention to detail
• Strong ability to follow-up on pending actions / activities
• Flexible, reliable, independent, and able to work well in fast-paced, constantly changing environment
• Experience in a similar position (mainly offshore operations as field engineer or installation engineer, knowledge of transportation planning, lift planning…) is a plus.
• Engineering background is a must
• High-level knowledge of logistics field is a must

What we offer

• Competitive salary with Annual Wage Supplement
• Generous paid-leave
• Career & training opportunities (international opportunities possible)
• Company shuttle from various pick-up at MRT stations across Singapore
• Collective health insurance and outpatient benefits;
• Employee Assistance Programme (EAP) to provide help when you need extra support.
• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Work Location: Singapore Changi Airport & Air Freight Centre

Shift work required

1. Must qualify for an Airport Pass (regulated by Airport Police)

2. Must be able to complete (and pass) all relevant certifications/ requirement set by Civil Aviation Authority of Singapore (CAAS) & Changi Airport Group (CAG)

3. Must possess Singapore Class 4 driving license

Jobscope:

4. To tow cargo pallets/ trolleys from tarmac area to respective Air Freight Centres

5. May need to assist in loading/ unloading of baggage & cargo from arriving/ departing flights out of the airport

6. To assist for cargo build-up during lull periods

7. Reports to the Operations Manager for any other duties

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

Jetstar thrives on innovation. We are always looking to employ ambitious, proactive team-orientated professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.

As part of the Jetstar Asia’s Network Operations team, you are responsible for flight watch duties; ensuring relevant information is transmitted to crew via suitable means and follow up in absence of acknowledgement from crew; coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support.

Key responsibilities of this role are:

• Ensure flights are crewed as efficiently as possible on any given day given the changing situation.
• Ensure crew rosters are efficiently repaired following any disruptions to the daily operations
• Liaise and negotiate crewing for crew disruption management and reduced delays.
• Implement disruption management actions as required to maintain schedule and recover from disruption
• Report and update actions taken during day of operations shift in the Operations Centre Electronic Log Book
• Promptly answer all phone queries addressed to the Operations Centre.
• Liaise and negotiate with the engineering service provider during disruptions to ensure the appropriate aircraft is available for recovery and that maintenance requirements are met and retained.
• Coordinate with various GHA and track all departures, arrivals. In event of delay, disruption, technical or diversion scenario take corrective action and/or escalate to next level as appropriate
• Upkeep and provision of necessary documentation required for flights
• Archive post flight documents and provide support during inspections and audits as prescribed by the state regulator
• Collate and distribute Daily Operations Report.
• Filing APP, CTA for crew at the required ports.
• Continuously review and suggest improvements to Operations Control procedures and processes.

To be successful in this role, you will need to demonstrate the following skills & experiences:

• Diploma in any discipline
• At least 2 years of relevant experience
• Accredited Flight Dispatch Training qualification.
• Flight dispatch / flight planning experience preferred
• Excellent written and verbal communication skills
• Excellent interpersonal skills and the ability to establish sound working relationships with all levels of organisation.
• Strong team player with a commitment to safety

• Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
• Give guidance to employees in handling errors, problems, complaints and/or disputes
• Manage cycle counting program according to SLA
• Investigate stock discrepancies and feed causes for stock discrepancies through to the operation
• Investigate internal excess & short picks and feed causes through to the operation
• Report on any stock adjustments; including the reasons for these adjustments
• Responsible yearly staff performance, teamwork and etc
• Ensure KPI is met and prompt submission of reports
• Interpret and explain work procedures and policies to staff
• Prepare and manage reports, manuals, and other documents using a WMS or SAP
• Initiate and maintain orderly records in compliance with company regulations
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Perform ad-hoc tasks as assigned by superior in support of operations when necessary

The candidate is expected to satisfy the following criteria: -

• Min. Degree or relevant discipline will be considered an advantage
• Possess excellent computer skills, analytical skills, presentation skills, and good people skills
• Well written and oral communications skills

Key Responsibilities

Ensure that the correct quantity and meal types are sent to the Food Bank on time and that meals are stored accurately

• Collect, check and hand over meals and catering items to crew and monitor last minute top up of meals
• Conduct quality control checks on completed equipment carts and ensure that equipment are present according to the correct Equipment Loading Plan
• Push meal carts and carry catering equipment in the kitchen and on-board aircraft
• Handle and transport meal orders between the kitchen and the aircraft

Requirements

• Possess basic frontline customer service skills
• Ability to work in a multi-cultural team
• Able to carry heavy loads up to 5kg
• Ability to read and speak English
• Ability to do simple mathematical calculations
• Work 3 rotating shifts

Purpose of the Job

1. Must ensure operational integrity for flights by strictly complying with safety andsecurity regulations, following

procedures and regulations established in the operational and safety manuals in force.

2. Manages quality standards in order to ensure customer satisfaction, controls cost at lowest possible level and

optimize aircraft (and if applicable: truck) capacity, contributing to customer satisfaction and maximization of

load factor while contributing to sustainability leadership goals of the company.

3. Is the representative of the operations team for South East Asia in the station in which he/she is located while

also performing tasks related to ight operations from other stations in South East Asia on a roster basis. In this

capacity, he/she will be required to maintain close communication with both internal stakeholders (e.g. Sales,

Customer Service) as well as with external stakeholders (e.g. GHA, authorities, suppliers).

Key Responsibilities

1. Management / Administration

• Structure and manage an adequate process to supervise the handling process by third parties and/or executing cargo operations activities if needed. Guarantee that all staff of third parties involved in handling of flights, is trained according to regulations standards
• Elements are:

- Support and develop the local handlind team through training and evaluation

- Engineering of Local Operations Procedures

2. Compliance: Safety, Security and Customs

• SMS

- Report unsafe situations and actively mitigate risks,

- Ensure to monitor SMS indicators, analyze events and de ne action plans.

- Monitor SMS performance and action during internal review and external meetings with third party

handling company.

- Monitor sta / GHA and equipment to achieve all quality targets and to execute all working procedures

required on a per- shipment and flight level.

- Take actions to correct any deviations or discrepancies and report to AODs and Market Managers.

- Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely

response by third-party handling company.

- Perform regular review meetings with suppliers (a.o. GHA, trucking companies) regular review meetings

for analyzing and taking actions against deviations and discrepancies including CiQ quality reporting

system.

• Compliance: execution and steer towards improvement with local Operations, GHA, local authorities, and industries related organizations,
• Implement and maintain 5 Must haves principles,
• Perform and follow up on performance reviews with GHA and action items coming from audits, inspection and other relevant platforms,
• Maintain current on all relevant training in order to keep up-to-date and have a high level of standard,
• Read and understand content of all operations manual and keep up-to-date with all published changes,
• Monitoring and follow-up on inbound and outbound non-compliance issues for improvement and preventive measures with origin and Hub.

3. Supplier Management

• Manage and continuously improve operational quality via operating mechanisms and quality measurement systems in close cooperation with Regional Operations Manager, Director SE Asia and AOD’s.
• Make report events, SMS performance and action implementation during internal review and external meeting with supplier.
• Support the supplier in the implementation the AF/KL operations projects.
• Elements of the above are:

- Monitor Supplier, sta and equipment to achieve all quality targets and to execute all working procedures

required on a per- shipment and flight level.

- Take local actions to correct any deviations or discrepancies and report to Regional Operations Manager,

AODs and Market Manager.

- Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely

response.

- Perform regular review meeting with suppliers for analyzing and taking actions against deviations and

discrepancies.

4. Cargo Handling

• Export & Transit : while on roster, guarantee build-up plan instructions for South East Asia flights (or trucks) based on the final booking list, which will comply with all legal and procedural regulations
• Elements are:

- Loading instructions for special loads like heavy and big shipments.

- Ensuring clear loading and buildup instructions.

- Control and enforce adherence to the AFLS processes i.e. Queue treatment & creation; flight planning;

- Organize and steer local trucking operations in case applicable.

• Import :

- Organize arrival manifest’s review for irregularities prior to flight arrival, problems’ anticipation and

instruction of third party on necessary actions to alleviate or minimize consequences.

- Organize future flights’ preview for potential conflicts, especially for cargo planned from another station.

• Communication :

- Messages with regard to individual shipments, ights and other events must be sent correctly, on time

and according to pre-defined procedures to relevant and specified parties.

5. ULD and Stock Control

• Guarantee available equipment and consumables used for handling
• Elements are :

- Guarantee equipment is monitored by third-party staff , recognize training needs and organize locally

- Ensure ULD stock information is communicated timely and correctly

- Ensure station stock is managed effectively at lowest possible cost

6. Finance and Accounting

• Correct and on time handling of invoices in compliance with accounting procedures.
• Ensure GHA performs correct other charges collection procedures
• Guarantee and / or perform the execution of the initial audit on all invoices for services performed at the stattion included but not limited to the handling invoice, equipment leases, maintenance, and consumables such as plastic, wood, etcl.
• Steer and / or lead any discussion with suppliers on all cost discrepencies

The responsibilities and tasks of the position are not limited to the above mentioned and change might occur in concert with direct Manager.

Due to the departure times of the most of the SE Asia flights, it will be required on occassions to work outside normal office hours as part of the predetermined roster or even on ad hos basis. This will be considered as standard practice for the function for which no compensation is granted.

Job Requirements : Knowledge and Experience

• Verbal / Writted proficiency in English
• Experience with airline cargo handling processes
• Knowledge of international, national and local regulations with regard to air cargo transportation
• Proven supervisory experience > 5 years within airline cargo environment at intermediate level.
• Diploma/Degree or higher
• Study in logistics is an advantage

Job Requirements : Competencies

• Ability to work independently with minimal supervision
• Strong procedural discipline combined with high safety and security awareness
• Strive for excellence by paying attention to detail and accuracy
• Confident decision making and strong problem solving skills
• Communication skills (oral and written)
• Building and maintaining relationships
• Proactive

Industry/ Organization Type: Logistics/ Freight Forwarding

Position Title:               Logistics Executive (Airfreight & Seafreight Operations)

Working Location:           Changi Airfreight Centre

Working Hours:           Monday to Friday, 8.30 am – 6.18 pm

Salary Package:          Basic Salary + AWS + Variable Bonus

Duration:                Permanent

Key Responsibilities

• Handle local Customer's Airfreight and Seafreight enquiries.
• Handle overseas agents’ Airfreight and Seafreight enquiries.
• Handle and monitor 3rd party air and sea shipments.
• Get costs from airlines or overseas agents, analyze rates and provide airfreight and seafreight quotations to customers.
• Manage KPI reports, billing overviews for some VIP customers.
• Assist in RFQs from local customers and overseas agents.
• Perform telemarketing calls and join sales calls with managers or BD staff.
• Assist managers in business development in terms of preparing presentations, quotations, and proposals.

Purpose of the Job

1. Must ensure operational integrity for flights by strictly complying with safety andsecurity regulations, following

procedures and regulations established in the operational and safety manuals in force.

2. Manages quality standards in order to ensure customer satisfaction, controls cost at lowest possible level and

optimize aircraft (and if applicable: truck) capacity, contributing to customer satisfaction and maximization of

load factor while contributing to sustainability leadership goals of the company.

3. Is the representative of the operations team for South East Asia in the station in which he/she is located while

also performing tasks related to ight operations from other stations in South East Asia on a roster basis. In this

capacity, he/she will be required to maintain close communication with both internal stakeholders (e.g. Sales,

Customer Service) as well as with external stakeholders (e.g. GHA, authorities, suppliers).

Key Responsibilities

1. Management / Administration

• Structure and manage an adequate process to supervise the handling process by third parties and/or executing cargo operations activities if needed. Guarantee that all staff of third parties involved in handling of flights, is trained according to regulations standards
• Elements are:

- Support and develop the local handlind team through training and evaluation

- Engineering of Local Operations Procedures

2. Compliance: Safety, Security and Customs

• SMS

- Report unsafe situations and actively mitigate risks,

- Ensure to monitor SMS indicators, analyze events and de ne action plans.

- Monitor SMS performance and action during internal review and external meetings with third party

handling company.

- Monitor sta / GHA and equipment to achieve all quality targets and to execute all working procedures

required on a per- shipment and flight level.

- Take actions to correct any deviations or discrepancies and report to AODs and Market Managers.

- Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely

response by third-party handling company.

- Perform regular review meetings with suppliers (a.o. GHA, trucking companies) regular review meetings

for analyzing and taking actions against deviations and discrepancies including CiQ quality reporting

system.

• Compliance: execution and steer towards improvement with local Operations, GHA, local authorities, and industries related organizations,
• Implement and maintain 5 Must haves principles,
• Perform and follow up on performance reviews with GHA and action items coming from audits, inspection and other relevant platforms,
• Maintain current on all relevant training in order to keep up-to-date and have a high level of standard,
• Read and understand content of all operations manual and keep up-to-date with all published changes,
• Monitoring and follow-up on inbound and outbound non-compliance issues for improvement and preventive measures with origin and Hub.

3. Supplier Management

• Manage and continuously improve operational quality via operating mechanisms and quality measurement systems in close cooperation with Regional Operations Manager, Director SE Asia and AOD’s.
• Make report events, SMS performance and action implementation during internal review and external meeting with supplier.
• Support the supplier in the implementation the AF/KL operations projects.
• Elements of the above are:

- Monitor Supplier, sta and equipment to achieve all quality targets and to execute all working procedures

required on a per- shipment and flight level.

- Take local actions to correct any deviations or discrepancies and report to Regional Operations Manager,

AODs and Market Manager.

- Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely

response.

- Perform regular review meeting with suppliers for analyzing and taking actions against deviations and

discrepancies.

4. Cargo Handling

• Export & Transit : while on roster, guarantee build-up plan instructions for South East Asia flights (or trucks) based on the final booking list, which will comply with all legal and procedural regulations
• Elements are:

- Loading instructions for special loads like heavy and big shipments.

- Ensuring clear loading and buildup instructions.

- Control and enforce adherence to the AFLS processes i.e. Queue treatment & creation; flight planning;

- Organize and steer local trucking operations in case applicable.

• Import :

- Organize arrival manifest’s review for irregularities prior to flight arrival, problems’ anticipation and

instruction of third party on necessary actions to alleviate or minimize consequences.

- Organize future flights’ preview for potential conflicts, especially for cargo planned from another station.

• Communication :

- Messages with regard to individual shipments, ights and other events must be sent correctly, on time

and according to pre-defined procedures to relevant and specified parties.

5. ULD and Stock Control

• Guarantee available equipment and consumables used for handling
• Elements are :

- Guarantee equipment is monitored by third-party staff , recognize training needs and organize locally

- Ensure ULD stock information is communicated timely and correctly

- Ensure station stock is managed effectively at lowest possible cost

6. Finance and Accounting

• Correct and on time handling of invoices in compliance with accounting procedures.
• Ensure GHA performs correct other charges collection procedures
• Guarantee and / or perform the execution of the initial audit on all invoices for services performed at the stattion included but not limited to the handling invoice, equipment leases, maintenance, and consumables such as plastic, wood, etcl.
• Steer and / or lead any discussion with suppliers on all cost discrepencies

The responsibilities and tasks of the position are not limited to the above mentioned and change might occur in concert with direct Manager.

Due to the departure times of the most of the SE Asia flights, it will be required on occassions to work outside normal office hours as part of the predetermined roster or even on ad hos basis. This will be considered as standard practice for the function for which no compensation is granted.

Job Requirements : Knowledge and Experience

• Verbal / Writted proficiency in English
• Experience with airline cargo handling processes
• Knowledge of international, national and local regulations with regard to air cargo transportation
• Proven supervisory experience > 5 years within airline cargo environment at intermediate level.
• Diploma/Degree or higher
• Study in logistics is an advantage

Job Requirements : Competencies

• Ability to work independently with minimal supervision
• Strong procedural discipline combined with high safety and security awareness
• Strive for excellence by paying attention to detail and accuracy
• Confident decision making and strong problem solving skills
• Communication skills (oral and written)
• Building and maintaining relationships
• Proactive

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Company Description

Clockwise Subsea Pte Ltd provides ROV & Survey equipment rental and consultancy services, with offices in Singapore, Malaysia, and India. For further information on our offerings, please visit our website.

Role Description

This is a full-time on-site role for an Operations Assistant at our location in Singapore. The Operations Assistant will support the Operations Team in recording equipment movement details, generating shipping documents, handling import and export compliance, document management, preparing of utilisation sheets, quotations, invoices and statements of account as instructed.

We are currently only considering Singaporean Citizens and Singapore Permanent Residents at this time.

Qualifications

• Excellent communication and teamwork skills.
• Experience with Singapore Customs Import/Export requirements.
• Experience with Import and Export of Strategic Goods preferred, but not essential.
• Qualification in Logistics, Supply Chain or Finance preferred, but not essential.
• Competent with Microsoft Office applications (Word, Excel), Google Drive, Adobe Acrobat.
• Experience in the marine/offshore equipment rental industry is a plus.
• Able to manually handle small equipment packages (>15kg).

We are an expanding company hiring talents to join us to be part of our growth.

Job Responsibilities :
- Complete day to day operations work, ensuring all export shipments are smooth
- 50% Office, 50% Warehouse
- Co-ordinate with Customer Service and warehouse team to fulfill Customers requirements
- Prepare full set of shipping documentations such as packing list, invoices and execute AWB
- Packing and moving of cargoes when required.
- Declare and apply custom permit related documents

Job Requirements :
- Entry level, fresh graduates are welcome
- Working hours after confirmation: 11am to 8pm (tentative hours)
- Able to work independently and a good team player
- Hands-on and have problem-solving approach
- Meticulous and detail oriented

Roles & Responsibilities:

To support Shilla’s rapid expansion in Singapore, we are recruiting for Beauty Advisors to join our growing family.

The Beauty Advisor will provide customer with beauty touch, elevate customer experience through providing excellent customer service, maintaining good customer relationship, sharing of product knowledge and expertise. You must be passionate about beauty products, sales driven and a good team player.

We provide excellent training and career progression opportunity.

Responsibilities

• Be a Shilla ambassador and portray a professional and customer oriented image at all times.
• Welcome every customer and elevate customer service experience through good customer service, sharing of solid product knowledge and expertise.
• Recognize sale opportunities when dealing with customers and be able to capitalize on upselling / cross presentation of items or services at point of service.
• Drive and achieve individual sales target on a monthly basis, in a team environment.
• Perform inventory replenishment as and when required.
• Maintain basic housekeeping and abide to all operation procedures.
• Operate POS cash register and handle various mode of payment.
• Any other duties as per assigned

Requirements

• Minimum GCE ‘O’ Level with prior cosmetic and perfume sales, travel retail background is highly desirable.
• Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
• Strong customer service mentality, proactive and willing to learn attitude
• Good team player with a positive personality
• Able to perform retail operational hours which includes weekend and public holiday
• Bilingual with the ability to speak third language an added advantage - to liaise with multilingual associates
• Must be comfortable to work in Changi Airport

New hires who are working in frontline will receive 1 month bonus after they complete their 12 month of employment.

Oversee the day to day operations and supervise all workers ensuring work procedures, quality, safety and hygiene requirements are adhered to. Work closely with the Operations Manager / Executive and Client in fulfilling ad hoc / urgent requirements and provide assistance in all necessary reporting / record keeping / urgent tasks required by the Client.

Responsibilities

• Manages day-to-day operation includes coordination of air and sea freights, transshipments, land deliveries & cross border shipments.
• Responsible for logistics coordination & execution of general goods, ships spares, special/odd size/oversize cargo, breakbulk, DG or Radioactive cargoes.
• Provide timely and accurate quotations to clients beyond existing contractual agreements and sourcing optimal freight solutions.
• Ensure timely delivery of goods to customers, meeting contractual obligations and maintaining high levels of customer satisfaction.
• Optimize freight solutions and minimize expenses while maintaining service quality and meeting budgetary constraints.
• Provide real-time updates to clients and proactively address any issues or delays to ensure smooth transportation and delivery processes.
• Handling full scope of operation from quotation to billing and maintain proper closing of files, etc.
• Monitoring shipments in a timely manner to ensure shipments are uplifted and delivered in time.
• Collaborates with global agents to facilitate collection of shipments from suppliers.
• Maintain and updating of reports for PO and its inventories, including updating of shipping movements and current statuses.
• Keeping MES documents and reports in an orderly manner.
• Prepares tenders and contract renewals as required.

Qualifications:

• NITEC/GCE'N' or 'O' Level/Diploma in Logistics or Supply Chain Management.
• At least 2 years of working experience in the related field.
• Ability to multitask, prioritize and work efficiently under pressure.
• Flexibility to adapt to changing priorities and deadlines.
• Requires baisc knlowledge in all activities related to freight forwarding services, including arranging transport and delivery of shipments and other related functions.
• Requires basic knowledge of ocean carrier selection, NVOCC terminology and methods and export documentation.
• Detail-oriented with strong problem-solving abilities.
• Proficiency in excel and MS Office applications.
• Permit Declarant with a strong understanding of customs regulations and permit declaration processes will be an advantage.

Reporting to: Managing Director

Purpose: Lead the strategy of continuous improvement of operational performance within the business whilst navigating change in demand and priorities. Ownership of leading the team to build a culture of engagement and inclusion.

Key Responsibilities and tasks

• Direct and oversee the various operations functions such as the despatch, service performance, accident prevention, customer service, schedules, mileage reconciliation and operations data analysis.
• Provide leadership and guidance to managers on all operations related matters. Where possible, facilitate the exchange of best practices from the Group to the Singapore operations.
• Ensure that bus services are delivered in a reliable and punctual basis in line with our contractual requirements and internal KPIs.
• Lead and exceed Group and contractual performance targets as measured by relevant KPIs to achieve incentive payments.
• Plan and execute functional strategies and initiatives for continuous improvement.
• Hold and deploy a comprehensive understanding of the operational context and regulatory framework.
• Overarching responsibility of deployment of new operational schedules with due regard for cost and efficiency, alongside a work life balance for our driver team.
• Set and deliver a high standard of customer (passenger) satisfaction performance
• Ensure the contractual requirements for revenue protection on our network of services.
• Set and deliver a high standard on accident prevention and good driving practices.
• Closely collaborate with Human Resources to ensure sufficient drivers are recruited to maintain coverage of service.
• Closely collaborate with Engineering to optimise vehicle availability.
• Lead, develop and motivate our operational team whilst considering plans to improve driver retention.
• Motivate line managers to ensures our employees are competent to execute their duties and are trained in new technologies where appropriate.
• Ensure our employees are delivering services in a safe and professional manner with due regard for legal and regulatory requirements.
• Lead on managing the relationship with our recognised Trade Union, ensuring that issues which might disrupt service do not develop.
• Develop partnerships with stakeholders, industry regulators and other relevant parties to meet the company’s objectives.
• Lead on strategies to develop better engagement and motivation with our driver team with management team.
• Key contributor of the Senior Leadership team contributing to strategies for the future development and growth of the business.
• Lead on contingency planning, including incident, event and risk management.
• Ownership of the development and growth of Operations colleagues.

Knowledge and Skills Requirements:

• Substantial and successful bus operation experience (or similar industry) in a senior operational role leading similar size workforce.
• Extensive experience and knowledge in bus service performance, bus scheduling and general depot operations.
• A detailed understanding of a comparable operating environment and bus regulatory framework.
• Experience in leading teams through change through an inclusive and engaging leadership style.
• Able to demonstrate strategic thinking, execution, and business impact, and bringing teams with them.
• An experienced influencer who is comfortable challenging teams and senior stakeholders when needed.
• Able to lead and motivate teams to build a culture of growth and pride.
• Extensive experience of leading union relations.
• Experienced leader who develops and grows the operations team to drive continuous improvement in the delivery of the bus services.
• Lead with experience and empathy to continually learn and develop self, team and business.