Banking Operations Maker roles of -

1. Setting up Internet Banking Facility

2. Setting up eServices related Facility

3. Maintenance of the internet banking and eServices facility

4. when required Ad-hoc duties as assigned

What we are looking for:

- Time Management: High volume of transactions to be processed requires skilful time management to understand which tasks to prioritize.

- Attention to detail: As a maker, you will be required to be involved in data entry work which requires you to be meticulous.

- Adaptability: Dynamic & fast paced work environment which requires candidates to cope well under pressure.

- Good understanding of the banking function/operations flow: In order to perform well in this role, you will have to understand the nature of the operations flow/processes of the banking functions:

(A) Corporate Account Opening

(B) Corporate Account Maintenance

(C) eServices: Paylah QR Code, FAST Fund Transfer Set Up, Different Charges For Corporate Clients etc.

- Problem Solving/Areas Of Improvement: To find solutions to improve efficiency of the work processes/operations such as to improve turnover time.

Insurance

Venue: One Raffles Quay, Raffles Place

Working hours: 8.30am – 5.30pm (1-hour lunch break)

Salary: up to $5,500 per month

1 year Contract Executive, GI Operations

• Issuance of new Marine business, renewal and endorsement documents
• Maintain service standards to customers by ensuring the accuracy of Marine policy documentation
• Manage Marine policy documentation and related administrative duties
• Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders
• Initiate and support system enhancements and User Acceptance Testing to improve efficiency and effectiveness of the department's work processes
• Assist in premium matching/reconciliation for receipting
• Undertake any other duties as may be assigned

How to Apply:
send your resume to: [email protected] or Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Lead the Operations team in strategising and implementing initiatives to enhance and preserve the asset value of the properties assigned
• Implement appropriate programmes to ensure:

1. Uninterrupted operations of all essential services such as utilities, air conditioning, fire protection & security
2. Staff are fully trained and conversant in the maintenance and operations of fire and life safety systems
3. All services and preventive maintenance programmes are carried out regularly and effectively
4. Staff attend to service calls and work orders promptly and effectively

• Prepare annual review of the Asset Plan for each asset in the portfolio and implement such plan as approved
• Administer leases entered into with all tenants, handling over and taking possession of leased units, liaise and manage the respective tenants' renovation process and tenant relationship management

Requirements

• Degree in Real Estate or Property Management
• At least 6 years of relevant experience in property, retail and/or tenant management
• Good communication and interpersonal skills
• Resourceful, energetic and passionate to drive initiatives

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Responsibilities:

• Assist your officer to ensure that there are sufficient resources deployed to facilitate interior cleaning of the aircraft. In addition, you monitor for changes in flight schedules and update the flight handling team accordingly.

Requirements:

• Comfortable with shift work

Qualified or interested candidate, kindly click apply below or email us a copy of your resume in MS Word format to: [email protected]

Kindly indicate the following details in your resume:

1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

EA License No: 08C2822

Bizhub Asia Pte Ltd

Location: Central

• Manage a team of network engineers to provide daily operational network technical support
• Manage network related projects from initiation to implementation
• Manage external and internal stakeholders
• Ensure full compliance with all SLAs, IT policies and provide support for audit audit activities.
• Responsible for BAU service delivery
• Acts as the escalation point
• Participate in planning, design, preparation, and network implementation for supporting customer’s major events

Requirements:

• Degree/Degree in IT / Computer Science / related discipline.
• Strong experience in managing the Network BAU operations.
• Experience in the following:

1. Cisco Routing & Switching
2. Cisco SD-WAN
3. Cisco ISE
4. Firewall – Palo Alto
5. Cisco Wireless
6. Zscaler

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Team Management: Lead and guide a team of technicians to ensure vehicle service and repair work meets high standards of quality, productivity, and turnaround time, in line with customer requirements.
• Quality Assurance: Ensure that all repairs are completed to standard, minimizing the risk of rework or "comeback" jobs.
• Technical Troubleshooting: Use electronic diagnostic tools to identify defects, determine repair actions, and assess parts requirements for repairs.
• Repair Updates: Provide regular updates on repair status to the supervisor.
• Test Drive: Test drive vehicles after repairs, when necessary, to ensure proper functioning.
• Spare Parts Management: Supervise and control the use of spare parts for contract vehicles.
• Safety & Housekeeping: Ensure all work is conducted in compliance with safety protocols and good housekeeping practices.
• Customer Support: Assist Customer Service personnel in preparing quotations for repair work.

Qualifications:

• Licenses: Class 3 & 4 driving licenses required.
• Qualifications:NITEC or Diploma in Automotive Engineering or relevant certification.
• Proficiency in MS Office.
• Experience:1-2 years of relevant experience in automotive repair, particularly handling commercial vehicles (EURO4-6), including Prime Movers (HDT).
• Experience in technical service, use of diagnostic tools, warranty administration, following Standard Operating Procedures (SOP) and documentation.
  Skills in technical investigation and report writing.
• Skills:Ability to interpret electrical drawings.
  

Interested parties kindly hit the "Apply" button, we will reach out to you if your profile is relevant. All other applicant details will be kept confidential and in view for future possible opportunities. Thank you.

Fam Search LLP (20C0334)

Ee Binyong (R1102581)

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Requirements:

• Minimum of 5 years of experience in business analysis, process improvement, or a related field.
• Experience with no-code/low-code platforms is a plus.
• Familiar with ITSM tools and service management processes.
• Strong analytical and problem-solving skills
• Ability to analyze complex processes and identify areas for improvement.
• Proficient in data analysis and visualization tools.
• Basic understanding of microservices architecture and development is a plus.
• Relevant certifications in ITIL, Business Analysis, or other related areas will be advantageous.
• Previous experience in a similar role within a large enterprise environment is preferred.
• Good communication and written skills.

Key Responsibilities:

• Process Analysis: Conduct thorough analysis of existing service management processes to identify inefficiencies and areas for improvement.
• Workflow Design: Collaborate with technical teams to design no-code/low-code workflows that automate and optimize service management processes.
• Microservices Strategy: Work with developers to outline a strategy for implementing reusable and testable microservices to support various IT services.
• Stakeholder Collaboration: Engage with developers, IT staff, and users to gather requirements, provide insights, and ensure successful implementation of solutions.
• Testing and Validation: Support the testing and validation of new workflows and microservices to ensure they meet business requirements.
• Documentation: Create and maintain comprehensive documentation for all analyzed processes, workflows, and microservices.
• Training and Support: Assist in providing training and support to users and IT staff on new workflows and microservices.
• Continuous Improvement: Identify opportunities for continuous improvement in service management processes and recommend best practices.

SKILLS: ITSM, ITIL, data analysis and visualization tools, microservices

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Location: East Coast / Toa Payoh / Tiong Bahru/Punggol/Alexandra

Working Hours: 44 hours per week

Salary: $2700-$3500

Job Responsibilities:

•⁠ ⁠Take charge of Quality, Service, and Cleanliness assurance within the cafe operations

•⁠ ⁠Supervise cafe operations, cash control, and shift management

•⁠ ⁠Manage a high-performance team and develop their talents

•⁠ ⁠Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

•⁠ ⁠Make every effort to let customers feel welcome with friendly and uncompromising service.

•⁠ ⁠Supervise operations in outlet and serve customers.

•⁠ ⁠Handle customer complaints, maintaining good customer relationships.

•⁠ ⁠Progressively master the skills to run restaurant operations.

Requirements:

•⁠ ⁠Minimum Qualification Degree in any field

•⁠ ⁠No Experience required

•⁠ ⁠Good communication and leadership skills

•⁠ ⁠Determined and capable to work under pressure in a fast-paced environment

•⁠ ⁠Diligent team player passionate about F&B operation

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Summary:
We are seeking a dedicated and proactive Operations Executive to support our Operations Manager in leading and organizing our site Operations Team. The Operations Executive will play a key role in ensuring that daily routines, periodic schedules, and manpower allocation meet contract standards and client requirements. This position offers a valuable opportunity to learn and grow in operational management within a dynamic environment.

Key Responsibilities:

• Support Site Operations Management: Work closely with Operations Managers to lead and organize site operations effectively. Assist in ensuring that all activities align with contract standards and requirements.
• Scheduling and Workforce Planning: Learn about manpower deployment and scheduling strategies. Assist in developing work plans to ensure the effective and timely delivery of cleaning services.
• Client and Stakeholder Communication: Attend client meetings and respond to customer feedback promptly, ensuring efficient and satisfactory resolutions.
• Safety and Compliance: Gain knowledge of Workplace Safety and Health (WSH) practices. Help implement safety measures and compliance standards on-site to ensure a safe working environment.
• Site Oversight and Coordination: Potentially oversee multiple sites, maintaining clear and professional communication with key stakeholders, team members, and clients as part of your duties as an Operations Executive.

Requirements:

• Strong organizational and communication skills
• Ability to work collaboratively within a team environment
• Interest in learning about operational management, scheduling, and safety practices
• Previous experience in site operations, cleaning services, or facilities management is an advantage
• Willing to work rotational shift

What We Offer:

• Opportunity for professional growth and development within operations management
• Supportive team environment with mentorship from experienced Operations Managers
• Competitive salary and benefits package

Aaron Chong

Elitez&Associates Pte Ltd

R23116665

20C0426

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast-paced and challenging area? You have found the right team!

As an Analyst in the Private Bank Credit Operations, you will work closely with Securities Based Lending (SBL) Lenders, Lending Advisors, and Credit Risk Executives to deliver excellent client service, facilitate the origination of loans, monitor credit risk exposures, and provide comprehensive credit solutions for clients of the Private Bank's Ultra High Net Worth market teams.

Job Responsibilities:

• Assist SBL Lenders in underwriting all facilities secured by clients’ investment portfolios, including new requests, annual reviews, and monitoring of ongoing credit risk events such as margin calls, document credit exceptions, and unauthorized excesses in accordance with the Credit and Risk policies of the Private Bank.

• Analyze collateral pool and grade appropriately per credit policy, including ability to flag any credit exceptions or non-standard terms for review

• Handle credit documentation, including preparation, liaising with internal legal on documentation drafting, signature verification, scanning, and filing.

• Monitor and review the loan portfolio, regularize excesses (shortfalls) as per the Credit guidelines, regulations, credit policies, and guidelines.

• Collaborate closely with the Credit Underwriting team, Credit Executives, and other stakeholders on exception handling for credit facilities extended to Asia Private Banking clients.

• Assist Lenders in pipeline management and other strategic initiatives.

• Explore and develop automation opportunities for existing reports using Intelligent Automation tools like Alteryx, Python, Unqork, UiPath and Xceptor.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Business, Finance, or related disciplines

• Maximum 2 years of relevant work experience in Credit Risk or Lending in a financial institution

• High-level analytical skills - able to use qualitative and quantitative tools to analyze complex financial situations.

• Strong communication (written/verbal) and interpersonal skills.

• High level of attention to detail with good time management.

• Teamwork ethic and focus; ability to work under pressure and meet deadlines.

• Good organizational skills and ability to work with minimal supervision.

• Demonstrated interest in financial markets and understanding of risk measures.

Preferred Qualifications, Capabilities, and Skills:

• Hands on knowledge of credit documentation preparation is a plus

• Knowledge and/or experience of KYC and cross-border regulatory issues.

• Good understanding of PB credit products, financial markets, and the securities industry.

• Proficiency in Tableau, Alteryx, Python would be a strong plus.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1311454aa97df3b6b6d43ea7e3bbbe2d

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Experience in Sales Operations or Customer Services
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

Job Description Critical/Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.

• Assist to plan, drive and implement all required services for new and redeveloped institutions

• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs

• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans

• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables

• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success

• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables

• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress

• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements

• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed

• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required

• To ensure project deliverables are met within the time frame

Qualification Required and Area of Discipline

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.

• At least 3 years of working experience in a combination of operations management and project management.

• Possess strong leadership and people management skills,

• Resourceful, strong in decision making, problem solving and communication skills

• Experience in operations in healthcare sector will be an added advantage

• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines

• Good verbal and written communication skills.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Logistics Operations & Supply Chain Executive

Key Responsibilities

• Overviewing Aftersales Challenges
• Gather, analyse, and effectively utilize forecasted figures to gather insights on sales performance, research and spot siginifcant patterns/trends with current/ historical data (Tableau)
• Manage global inventory levels against internal targets through constant scrutinizing, prioritizing, and reallocations as needed.
• Analyse a broad range of data (inventory levels, delivery periods & cost, efficiency) to optimize supply chain and provide meaningful information for decision making.
• Develop and maintain complex data sets, using intermediate-advanced functions (VLookup, Pivot Tables, etc.
• Preparation of forecasting & KPI reports.
• Any other ad-hoc duties or projects as assigned

Qualifications / Requirements

• Bachelor in Business, with a specialization in Supply Chain, Analytics, or a relevant course of studies.
• You should be a self-starter with strong logical reasoning skills
• Excellent communication skills, with proficiency in English
• Proficiency in GoogleSheets or Microsoft Excel, highly capable in utilizing intermediate-advanced functions (VLookup, Pivot Tables, etc.)

Working Location: East - Airline House - Next to Singapore Airlines HQ

Salary: $5500 - $7500

Working hours: Monday – Friday office hours

We regret to inform that only shortlisted candidates would be notified.

Logistics Operations & Supply Chain Executive

Key Responsibilities

• Overviewing Aftersales Challenges
• Gather, analyse, and effectively utilize forecasted figures to gather insights on sales performance, research and spot siginifcant patterns/trends with current/ historical data (Tableau)
• Manage global inventory levels against internal targets through constant scrutinizing, prioritizing, and reallocations as needed.
• Analyse a broad range of data (inventory levels, delivery periods & cost, efficiency) to optimize supply chain and provide meaningful information for decision making.
• Develop and maintain complex data sets, using intermediate-advanced functions (VLookup, Pivot Tables, etc.
• Preparation of forecasting & KPI reports.
• Any other ad-hoc duties or projects as assigned

Qualifications / Requirements

• Bachelor in Business, with a specialization in Supply Chain, Analytics, or a relevant course of studies.
• You should be a self-starter with strong logical reasoning skills
• Excellent communication skills, with proficiency in English
• Proficiency in GoogleSheets or Microsoft Excel, highly capable in utilizing intermediate-advanced functions (VLookup, Pivot Tables, etc.)

Working Location: East - Airline House - Next to Singapore Airlines HQ

Salary: $6000 - $8000

Working hours: Monday – Friday office hours

We regret to inform that only shortlisted candidates would be notified.

Key Highlights

• Great exposure to the government sector
• Contract Duration: 6 months
• Nearest MRT: One-north
• Salary: $2,600 - $3,000 per month
• Working Arrangement: Hybrid, Monday – Friday (Office Hours)

Responsibilities

• Provide system support by creating course items and classes, maintain and update course master list.
• Enroll staff into classes where required.
• Assist with migration of learning history data.
• Prepare training application reports upon request.
• Handle generic staff queries received in the mailbox.
• Provide administrative support in transferring information from a document (i.e. word/excel) into the ideal template (i.e. pdf) for the creation of collaterals.
• Assist in administrative and logistical support for setting up of physical in-person training sessions, including sending and collating invitations, attendance registration, training venue setup, feedback/evaluation collation, etc.

Requirements

• Diploma and Degree in any field.
• Experience in training administration and use of learning management systems will be advantageous.
• Able to communicate in a clear and confident manner, written and verbal.
• Strong interpersonal skills with positive disposition.
• Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Job Responsibilities:

• You will perform cargo acceptance and manifesting. Other duties also include warehousing work and preparation of cargo for shipment.

Job Requirement:

• Normal colour vision
• Able to work on rotating shifts

Qualified or interested candidate, kindly click apply below or email us a copy of your resume in MS Word format to: [email protected]

Kindly indicate the following details in your resume:

1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

EA License No: 08C2822

Bizhub Asia Pte Ltd

Roles & Responsibilities:

• Provide prompt and efficient service to all customers
• Manage cash for cash transactions
• Ensure shelves are stocked, organized, and presentable to enhance the shopping experience.
• Sharing of feedback with the Manager.

We are looking for an individual who possesses the following qualities to join our team as a Retail Advisor:

• Excellent communication skill
• Service-oriented
• Positive attitude
• Previous retail experience will be an advantage

Locations: City Hall

Working hours: 4 or 5 work days per week

Fresh graduate/no experience welcome !

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Job Highlights

• Overtime Pay / Transport Allowances / Annual Bonus
• Fast Career Advancement
• Multi-Industry Exposure

Job Description

Company Description

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Key Responsibilities

• Examining, inspecting, sorting, processing, and scanning of electronic products.
• Every supply chain assistant is assigned a few part time office assistant, product testers or packers to manage with daily tasks at night.
• Keeping track of all incoming and out-going products to ensure a smooth supply chain.

Essential Job Functions

• To manage daily processes at night, adapt to demand/supply changes, and ensure product compliance

Benefits

• Flexible working hours from 8-10pm
• Yearly Bonus and AWS
• Medical Insurance Coverage
• Staff Discounts
• Corporate Discount at participating F&B and retail outlets.
• Fast Career Advancement Opportunities
• Multi-Industry Exposure
• 100% Office Environment
• No dusty warehouse or heavy iliftng equipment/machinery

Working Location: East - Airline House - Next to Singapore Airlines HQ

Remarks:

• Only Singapore Citizens
• No experience required as training will be provided

The Senior HR Ops Executive will be the point of contact of the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives. This role involves working closely with senior leadership to drive performance, manage change, and enhance employee experience.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Business Partner or similar role, with a deep understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

• Salary: $5K
• Industry: Banking
• Location: Central

This role is responsible for managing operations procedures, rectification controls, and daily operations. Assisting in monitoring tasks, ensuring timely completion, and providing support to O&T team, Head Office, and external parties.

RESPONSIBILITIES:

​Project Management

• Assist Team Lead/HOD to plan, budget, oversee, coordinate and document on all aspects of O&T projects
• To coordinate O&T related projects with Head Office’s project team and local stakeholders
• To ensure that the scope and direction of each project is on schedule, as well as other department for support

Operations Risk Window

• Assist in monitoring of the Branch operational risk events
• Coordination with Bank’s stakeholders to report operational risk events to senior management / Head Office
• Review and ensure all data input into the operational risk event system are in order
• Follow up on the status of the rectification plan for O&T related risk events

Business Continuity (“BC”) Management

• Develop and conduct periodic review on BC management policy to ensure the practices are in line with regulator’s expectation and market practice
• Work with all functional business areas to develop and maintain a Branch-wide BC management program that addresses business recovery and emergency response management
• Assist and coordinate with departments/teams’ BC plan coordinator to conduct business impact analysis and establishment or perform periodic review for the respective department’s/teams BC plan
• To support all BC plan activities necessary to enable the Branch to manage a crisis event as well as meet compliance requirements for BC planning
• Developing, maintaining and testing call tree effectivity
• Provide BC management awareness training to new/existing staff for Branch-wide annually and as per required
• To participate as an observer in Branch BC drill test. Identify and make recommendations to meet the need of the business
• To facilitate and support stakeholders in annual joint BC drill test with Head Office

Outsourcing Management for O&T

• Advice and guidance to any proposed outsourcing arrangement
• Reviews the completed required outsourcing review checklists to provide guidance whether the required documents are in order
• Ensures that outsourcing risk assessments are performed prior to entering any outsourcing arrangements; and to review the reasonableness of all pre-outsourcing risk assessments and risk mitigation controls, where applicable
• Triggers reminder to O&T to perform post-implementation review, periodic review and contract renewal review for existing outsourcing arrangements
• Maintains a central register for O&T outsourcing and 3rd party vendor arrangements and keep copies of the relevant outsourcing and 3rd party vendor information and record
• Review the results of monitoring activities performed on outsourcing and 3rd party vendor arrangements and provides results of monitoring activities to HOD and follow up with remediation actions if necessary
• Triggers and collates key performance indicator results from O&T; Collate the results and report to management at local and Head Office level.

Procedure Planning

• To manage, establish and review the local operation guideline, policy, procedure and working manual and handle the approval, announcements and system maintenance process

Management Monitoring

• Assist in collating O&T respective units’ monthly key performance indicators, training, leave records and preparation of Head Office report

Perform Key Control/Self-Inspection/Compliance Self-Evaluation Program

• Assist to test on the existing internal controls effectiveness and identify weaknesses and lapse in control for timely remediation
• To coordinate with relevant stakeholders for O&T related key control/self- inspection/compliance self-evaluation exercise

Operational Matters

• Audit Confirmation Letter/Certificate of Balance & Credit
• Oversight on Returned Mail Handling
• Preparation of Monthly Bank Statement

KEY COMPETENCIES:

• Diploma/Degree Holder with minimum 2-3 years of relevant operational banking experience or business analyst with a focus on process engineering and workflows in the banking sector
• String analytical and problem-solving skills
• Good organizational and time-management skills
• Proficiency in MS Office
• Good interpersonal and communication skills

EA License Number: 23C1935 | EA Personnel Number: R155129