Are you passionate about the intersection of science, regulation, and innovation? Do you thrive in a dynamic and challenging environment? We have an exciting opportunity for you at our esteemed client who is a MNC Chemical Manufacturing Company.

• Remuneration: Up to $5000 + Completion Bonus
• Work Location: West near MRT Station
• Working Hours: Monday to Friday 8.30am to 5pm

Role Overview:

As a Product Safety Specialist, you will play a pivotal role in ensuring company products comply with chemical regulatory and product safety standards. If you have a science background, experience in a laboratory environment, and a passion for navigating complex regulatory landscapes, we want to hear from you!

Responsibilities:

• Gather and interpret information spanning scientific, technical, environmental, and regulatory factors.
• Effectively communicate technical and regulatory requirements both verbally and in writing.
• Collaborate with R&D, site technical contacts, SHE contacts, sales managers, and VPs.
• Assess the impact of regulatory and scientific developments on our products and implement processes for ongoing compliance.
• Maintain a keen attention to detail, recognizing the potential consequences of decisions on customer satisfaction and regulatory compliance.
• Balance ad hoc requests with annual targets, striving for continuous improvement in efficiency.
• Support new product development by assessing safety data, ensuring regulatory compliance, and contributing to technology design.

• Degree in Science (Chemistry, Biochemistry, etc.).
• Minimum 2 years' experience in product safety/product stewardship and chemical regulatory affairs.
• Candidates with laboratory experience in QA or QC roles are welcome to apply.

Join us in making a difference! Apply today or email your resume to [email protected]

to embark on a rewarding journey at the forefront of scientific innovation and regulatory excellence.

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Your Role

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Head of Operations - Global Customer Services, JAPAC at Palo Alto Networks, the individual will play a crucial role in enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Professional Services, Customer Success and Technical Support teams. The Head of GCS Operations, JAPAC will perform data analysis and provide relevant insights to aid the Vice President of Global Customer Success (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be instrumental in establishing robust operating rigor and feedback mechanisms that inform product improvements and in driving initiatives to maintain high standards across GCS, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, the Director of Operations will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the operating cadence with the company's overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

About Javelin

Javelin is a leading commodities trading and investment firm with offices in London, New York, Singapore, India, Switzerland, Melbourne and Poland. We operate across 50 countries on six continents, trading more than 20 different commodities including energy, metals, dry bulk, ocean freight and renewable technologies.

Our objective is to provide certainty and stability for our clients in an increasingly volatile sector, assisting them with financing, logistics and green solutions.  Our success stems from a strategy of promoting deep, long-term relationships all along the commodity supply chain. Javelin is a unique place to grow your career. We take pride in our values, global reach, meritocratic culture and strong work ethic.  Our success over the years has been built on our guiding principles of customer service, creativity, transparency, integrity, and responsibility.

Whilst our footprint grows, we still foster a small-company atmosphere. We have a flat company structure and encourage collaboration across all seniority levels, teams, and locations to generate the best ideas. Discover more at http://www.javelincommodities.com/.

The Role 

The Operations team at Javelin manages the reconciliation, confirmation and settlement of commodity products within Javelin. Working with the Logistics team and traders, Operations ensure that risk is captured accurately, and the full lifecycle of the trade is supported effectively.

As the business continues to expand and grow, we are looking for a Documentation Specialist (Associate or VP level depending on experience) to join the Operations team. Dynamic and always challenging, this role will complement the responsibilities of the other team members and work as part of the team to achieve the Operation Group’s objectives.

Key Responsibilities Include:

•  T+1 Trade checkouts
• Drafting, reviewing and signing physical and financial contracts for various commodities
• Liaising with Trading/Logistics team to resolve queries and discrepancies
• Maintenance of Confirm reporting database
• Reconciling OTC and Exchange Traded positions
• Documenting processes and procedures
• Project Management

• We are looking for a self-motivated, proactive candidate with 4+ years’ experience in Commodities Operations.
• A strong work ethic is required to help drive the team forward and push for technology-based solutions.
• Demonstrable organizational skills
• Clear communication skills, both written and verbal
• Ability to manage and prioritise workload and judge priority and urgency of requests and issues
• Excellent attention to detail

• Annual discretionary bonus
• 25 days holiday
• CPF pension scheme
• Private medical scheme
• Life insurance

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and hybrid funds. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:
• Preparation and Review of Net Asset Value calculation and reportings
• Coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Preparation and review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Assist team manager to manage the day to day operations
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

Team Summary

At the heart of Visa’s strategy is looking for new avenues of driving growth at a pace that ensures market leadership and achievement of our business objectives. We have amended our organizational design to align with the key pillars of our strategy more closely by setting up the Commercial and Money Movement team (CMS). This team is responsible for managing payment flows/solutions across i) commercial spend (Visa Commercial Solutions), ii) global money movement flows (Visa Direct and Visa Cross Border Solutions), and iii) government/public sector undertakings (Visa Government Solutions).

What a Visa AP CMS Business Planning and Operations (BPO) Manager does at Visa

The primary focus of this position is to support the head of Strategy, Planning and Operations of CMS in AP with regards to strategic and operational activities to accelerate the growth across CMS entities. This includes, and is not limited to, sales enablement, defining and supporting execution of strategic initiatives and Go-to-Market, managing targets, performance and revenue realisation, and providing executive communication. In this role you will work closely with a wide range of stakeholders in markets, in hub and globally, within CMS and with broader Visa (e.g., sales, HR, finance, marketing, communication, client services, MSA, VCA).

Why this is important to Visa

Your role will support team’s effort on defining, implementing and ensuring successful execution of the strategy to achieve long-term ambition across CMS entities.

Projects you will be a part of:

• Business Performance Management: Assist in refining the business performance management process, monitor business performance (e.g., KPIs dashboard across CMS entities, scorecards, OKR, AANR, pipeline) and support preparation of materials for Visa’s Global and AP senior leadership (e.g., weekly and monthly updates, Quarterly Business Reviews)
• Revenue Realisation Monitoring: Track and evaluate the implementation and revenue realisation of new deals in close collaboration with CMS core and support teams (e.g., Client Services) in market and in hub
• Sales Enablement: Support development and execution of CMS clients segmentation and treatment model, CMS training programs and pitch materials, in partnership with CMS and cross-functional teams (Client Services, Sales, Marketing, Communication)
• Strategic Projects: Help develop strategic initiatives and projects across the region, e.g., opportunity sizing and prioritization, go-to-market definition, multi-year and annual planning, competitive intelligence, inorganic growth opportunities across CMS businesses, thought leadership, etc.

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

• Receive and respond to customer sales inquiries via email and company work phone from Website including webshop, Google/FB/Instagram/LinkedIn/blogs, WhatsApp, SMS, staff referrals, etc
• Tally, Track, Manage, Communicate and Coordinate between customers and inspectors for mould inspection bookings, amendments, res-cheduling as well as cancellations using Google Calendars, Tracking Sheet, Filemaker, ICAB
• Manage webshop sales & inquiries including coordination for self collection and deliveries working closely with warehouse and delivery coordination
• Prepare invoice using internal system and manage pipeline tracker
• Provide support and coordination to Hygiene business sales team

• GCE “O” Level, Diploma in any discipline or higher with relevant hands-on experience in similar environment
• Passionate about sales, providing excellent customer service and building relationships with customers
• Independent, Takes pride in the work, Motivated, Service-oriented, able to multi-task and work under pressure
• Possess a strong work ethic and team player
• Computer literate, knowledge & proficiency in Microsoft and google applications
• Proficient in using Google Sheets

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

Team,

Come join the Customer Outcomes Operations team, and work with a talented group of

Sales, Services Delivery, Customer Success and Business Operations Leaders. We are focused on partnering with the Customer Outcomes organization to ensure they have the business processes, technology and analytics capabilities required to deliver amazing customer experiences.

Role

The Business Operations Analyst for the APJ team is a critically important role, enabling Customer Outcomes to work most effectively with its internal and external stakeholders and fulfill their commitments to ServiceNow and its customers. This role will work closely with APAC Business Operations Manager and APAC Customer Outcomes leadership and understand business concepts of Services business and help to build data models using Power BI.

Responsibilities

• Be part of executive analyses, strategies, and deliverables (E.g., QBR)
• Provide visibility and performance tracking to the business by helping to build, maintain and improve our data and reporting foundation solely using Power BI.
• Drive operational efficiency by automating and improving processes, tools, and dashboards that scale
• Ad-hoc work as required by Area leaders or APJ leadership

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross fuThe role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Intern Sales Operations
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a Sales Operations internship opportunity. The successful interns will support the dealership’s operations in sales operations, coordinating with other intra-company departments, and handling administrative duties.

• Support and monitor daily, monthly, quarterly and annual sales-centric reporting
• Support in short-/mid-/long-term sales planning processes
• Support customer orders according to customer requirements and track to ensure timely delivery
• Support and update vehicle list, input for vehicle ordering
• Support sales administrative and operations support (e.g. COE bidding, vehicle registrations, warranties, etc) or any other ad-hoc duties assigned by the Management as required

• Current student in Bachelor’s/Master’s in areas such as Business Administration, Economics, Analytics, Finance, or related fields
• High interest in premium automotive industry
• Past internship experience preferred
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office
• Open-minded, organised, analytical and quality oriented, able to work independently
• Team oriented working attitude and intercultural understanding

Internship Duration: January 2024 –June/July 2024 (Negotiable)
Internship Type: Full-time / Part-time

We are seeking a dynamic and motivated Sales Operations Intern to join our team. This internship provides a unique opportunity to gain hands-on experience in the world of sales operations within a fast-paced and innovative company.
The Sales Operations Intern will work closely with Regional Head of Artists and Labels Success, SEA/AUNZ/JP, to support various initiatives aimed at improving efficiency, optimizing processes, and enhancing overall sales performance.

1) Collaboration with Regional Head:

• Report and work closely with the Regional Head of Artists and Labels Success, SEA/AUNZ/JAPAN, who will serve as your mentor.

• Engage in collaborative projects with the Data Analytics APAC Manager to contribute to various initiatives.

2) Data Analysis and Reporting:

• Assist in gathering sales data to identify trends and opportunities.
• Generate regular reports on key sales metrics and performance indicators.
• Ensure accurate and up-to-date data entry, lead & opportunity tracking within Salesforce.

3) Sales Support:

• Assist Regional Head of Artists and Labels Success in the creation of sales presentations, and other supporting materials.

• Support the sales team to address inquiries and provide necessary information.
   

4) Cross-Functional Collaboration:

• Collaborate with other departments, including Go-To-Market, Learning and Development, and more, to ensure alignment of goals and processes.

Job Role

Support Executive

Job Title

Operations BAU Support

Skill

EIS : BaaN ERP Administration and Support

Skill Type

Marketable

Experience

7 - 14 Years

Qualification

Others

Location

Singapore

JOB DESCRIPTION:

Salary – 10000 Singapore dollars /Year ( liite high or low is fine)

Role: Operations BAU Support

Experience: 7+ Years

Location: Singapore

• Provide 7 x 24 operational support for all production practices including weekends and holidays for:
• Basis IT troubleshooting knowledge on both Window and Mac machine.
• Update and maintain good working knowledge of DWP platform and other associated system and processes.
• Help in documenting BAU support processes
• Assist Property team in managing Video Conferencing rooms room
• Support DWP CSAT
• Provide technical expertise to facilitate investigation of complex technical issues.
• Possesses strong understanding of technical in DWP systems to identify and resolve issues in a timely fashion.

[What you will be working on]

As our Intern, you will be required to/your deliverables are:

• Process payments to suppliers and reimbursement to staff involved in overseas operations.

• Monitoring accounts receivables, fixed assets, and bank accounts at overseas centres.

• Review, assess and provide recommendations for the assigned area within the overseas operations system and business process review project. For example, an Intern may be assigned to review the current process from procurement to payment for EDB overseas leases that fall under FRS116.

Learning outcomes and other experiences available to the intern as part of the internship:

• Gain insights into overseas operations procurement and finance management

• Gain familiarity with SAP Concur and Workday

• Gain experience with system and workflow re-design project and project management skills.

[What we are looking for]

Requirements

• Singaporean/Singaporean PR

• Polytechnic students available for a full-time internship from March – June/July 2024

• Basic accounting knowledge

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Key Responsibilities:

In Store Operations

• Managing the operations of all stores
• Handling manpower and operational planning to ensure the smooth management and staff productivity
• Ensuring the achievement/meeting of sales target at the respective counters
• Ascertain that visual merchandising guidelines are followed to optimize sales performance
• Making sure that stock takes are conducting regularly to ensure inventory accuracy

Customer Engagement Officer (CEO) Relations

• Ensuring that standard operations procedures (SOPs) are followed by respective staffs
• Managing of performance management and commission payout of staffs

Reporting

• Preparing, evaluating and analyzing daily/weekly/monthly sales performance and inventory level to recommend and implement actions to improve sales
• Updating of sales with stakeholders

• Diploma in Business or relevant disciplines
• With at least 4 years of working experience in Retail in the Beauty and Cosmetics Industry, preferably with experience leading a team
• Good communication and inventory management skills
• Digitally savvy and results-oriented
• Ability to juggle multiple priorities and work in a fast-paced environment

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Tasks

• Support in daily, monthly, quarterly and annual sales operations reporting
• Support in short-/mid-/long-term sales planning processes
• Support in general sales operations in terms of order and quota management
• Support in monitoring and verifying of sales processes and Key Performance Indicators
• Support in coordination of business processes, activities and projects between Porsche AG, Porsche Asia Pacific and the 13 countries in the Asia Pacific region

• Bachelor’s/Master’s student in areas such as Business Administration, Economics, Accounting or Industrial Engineering
• High interest in premium automotive industry
• Fluency in written and spoken English with good communication skills
• Proficiency in Microsoft Office suites
• Open-minded, organised, analytical and quality oriented
• Team oriented working attitude and intercultural understanding

Duration: 6 months Full-Time

•    Operate and oversee reconciliation technology to ensure a full reconciled Gross Asset Value to the Client Operations team including cash, position, dividend & interest reconciliations;
•    Ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate;
•    Review pricing and Profit & Loss of portfolios including Equities, Options, Futures, Fixed Income, OTC derivatives and Forwards; 
•    Manage the new client onboarding processes;
•    Ensure all professional relationships internal and external are maintained to a high level;
•    Respond to client queries in a timely and efficient manner; 
•    Ensure client SLA’s are strictly adhered to;
•    Liaise with custodians and other counterparties on an ongoing basis and provide feedback to management;
•    Additional responsibilities may include oversight of reconciliation and data transmission technology;

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be part time for 12-30 hrs per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by

• Starting conversations with customers
• Selling products at the cash desk, fitting rooms and on the shop floor
• Processing deliveries
• Stock replenishment
• Merchandising the latest garments on the shop floor

•    Operate and oversee reconciliation technology to ensure a full reconciled Gross Asset Value to the Client Operations team including cash, position, dividend & interest reconciliations;
•    Ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate;
•    Review pricing and Profit & Loss of portfolios including Equities, Options, Futures, Fixed Income, OTC derivatives and Forwards; 
•    Manage the new client onboarding processes;
•    Ensure all professional relationships internal and external are maintained to a high level;
•    Respond to client queries in a timely and efficient manner; 
•    Ensure client SLA’s are strictly adhered to;
•    Liaise with custodians and other counterparties on an ongoing basis and provide feedback to management;
•    Additional responsibilities may include oversight of reconciliation and data transmission technology;

We are looking for a detail-oriented and tech-savvy CRM Technology Operations Associate to join our dynamic team. You will play a crucial role in setting up, managing, and analyzing audience segments for targeted paid media campaigns, ensuring optimal performance and campaign success. This role demands a strong understanding of CRM systems, data analysis, and paid media platform workflows. If you thrive in a fast-paced environment and enjoy working with data to drive strategic decisions, this might be the perfect opportunity for you.

This Role reports to the Technology Operations Director.

Key Responsibilities:

• Audience Segmentation:
  • Implement (local marketing and CRM teams) audience segmentation models for targeted paid media pushes.
  • Refine audience segments based on CRM data and campaign objectives.
  • Ensure segments have statistically significant match rates and are actionable.
• Quality Control & Assurance:
  • Conduct pre-push quality checks and post-push quality analyses of audience segments.
  • Maintain detailed records and logs for review with data and strategy teams.
  • Monitor audience performance and identify areas for improvement.
• Platform Integration Oversight:
  • Integrate new paid media account IDs (Google Ads, Meta Ads) into the CRM system.
  • Update, test, and activate audiences to existing paid media accounts.
  • Ensure smooth workflow and data exchange between CRM and paid media platforms.
  • Monitor audience performance and make adjustments as needed.
• Reporting & Analysis:
  • Generate monthly audience performance reports per market for each campaign.
  • Analyze the effectiveness of different audience segments across various paid media platforms.
  • Identify trends and insights from CRM and paid media data to inform future campaign strategies.
• Collaboration & Communication:
  • Maintain strong communication with data and strategy teams, providing regular updates and insights.
  • Stay informed about industry trends and best practices in audience segmentation and paid media platform management.

Essential Functions

• Responsible for performing and documenting analytical procedures in accordance with company procedures and regulatory guidelines.
• Assists in troubleshooting and process improvements to increase data quality, lower costs, or reduce turnaround times to include, updating standard procedures, assisting with troubleshooting.
• Acts as a technical resource for laboratory staff and support the team in the absence of the line manager.
• Performs routine data analysis to determine if an analytical procedure is proceeding according to expectations and that the results are within acceptable tolerances.
• Identifies and documents potential performance errors or otherwise unusual results and escalates to senior lab personnel.
• Prepares data analysis results for upload to LIMS system under the guidance of senior level staff.
• Contributes to CAPA investigations, deviations, and resolution.
• Responsible for clear, accurate, and timely communications with cross functional stakeholders.
• Assists in maintaining laboratory equipment and may offer suggestions for new equipment.
• Assists in good housekeeping of the lab environment, consistent with 6S standards.
• Assists in maintaining adequate inventory.
• Responsible for preparation of buffers and solutions for analysis, as required.
• Performs and documents calibration and maintenance of laboratory equipment as assigned.
• Performs and documents hands on training for other lab personnel in areas of proven competency as assigned.
• Participates in continuing education through self-study, attending training sessions and  lectures and meetings.
• May lead a laboratory or cross functional projects and assist with implementation of changes.
• May be responsible for contributing to the design and development execution of routine methods/assays under moderate supervision.
• Supports safety, quality, and 6S requirements and initiatives.
• Complies with company's procedures and applicable regulatory requirements.

• Qualifications

• Bachelor's Degree in healthcare-related fields.
• At least 2-3 years of experience in a regulated laboratory environment.
• Sound knowledge of principles, theories, and concepts in job area.
• Working knowledge of any applicable regulatory standards within area of responsibility.
• Proficiency with relevant laboratory techniques (Flow Cytometry).
• Knowledge of laboratory safety and infection control procedures and practices including standard precautions and hazardous chemical handling.
• Strong technical knowledge of complex testing procedures and science supporting the analysis.
• Proficiency with complex laboratory calculations regarding batches and specimens.
• Ability to troubleshoot laboratory equipment and resolve process issues.
• Good computer skills including proficiency with Microsoft Excel, PowerPoint and Word.
• Effective organizational and interpersonal skills.
• Effective communication and presentation skills.
• Capable of handling multiple tasks simultaneously.
• Strong attention to detail and accuracy.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers