1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience in management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

Responsibilities:

• Handle outgoing and incoming remittances accurately and promptly, including performing necessary AML checks.
• Construct Swift Messages (MTxx)
• Ensure timely and accurate validation of client instructions.
• Conduct professional and friendly client callbacks.
• Handle various tasks such as ad-hoc fund transfers, cheques/cashier orders
• Ensure all instructions submitted by internal stakeholders are accurately processed and released within the currency cut-off times.
• Provide exemplary banking customer service and attend to enquiries from customers
• To perform any ad-hoc tasks as assigned from time to time and/or participate in UAT/Projects as and when required
• The successful candidate will have opportunities to cross-train to other functions within the department and be involved in projects and system enhancements.

Requirements:

• Bachelor Degree with at least 2 years’ experience in bank operation roles
• Team player with good communication and people skills
• Able to adapt to changing priorities, workload, and operational requirements in a fast-paced environment
• Ability to learn fast and work independently.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

We are seeking an experienced and highly skilled Operational Safety Manager to oversee and ensure the operational safety of our fleet of autonomous prime movers. As the Safety Person in Charge, you will play a critical role in developing and implementing safety procedures and protocols, conducting safety training, and monitoring and improving safety performance across our operations. This position requires exceptional knowledge of safety practices, strong process and procedural writing abilities, and the ability to be present on the ground during 24/7 operations.

Role responsibilities

• Develop, document and implement comprehensive safety programs, policies, and procedures for our autonomous vehicle fleet, with a focus on operational safety.
• Ensure compliance with applicable safety regulations, standards, and guidelines, and maintain up-to-date knowledge of industry best practices.
• Conduct regular safety audits, inspections, and risk assessments to identify potential hazards and areas for improvement.
• Collaborate with cross-functional teams to integrate safety requirements and considerations into all aspects of fleet operations.
• Provide safety training to employees and contractors, ensuring they are well-versed in safety protocols, emergency response procedures, and safe work practices.
• Investigate and analyze accidents, incidents, and near-misses, and develop and implement corrective and preventive measures to mitigate future risks.
• Monitor and analyze safety performance metrics, identify trends, and implement strategies to continually improve safety performance.
• Collaborate with customers’ regulatory team and participate in safety-related audits and inspections.
• Provide on-the-ground support and supervision during 24/7 operations, ensuring compliance with safety policies and procedures.
• Foster a culture of safety by promoting and encouraging active employee engagement and participation in safety initiatives.

Required experience

• Bachelor's degree in Occupational Safety and Health, Engineering, or a related field (equivalent experience may be considered).
• Certified Safety Professional (CSP) or other relevant safety certifications strongly preferred.
• Proven experience in operational safety management, preferably in the autonomous vehicle industry or a similar high-risk environment.
• Strong knowledge of safety regulations, standards, and best practices, such as OSHA, ISO 26262, and SAE J3016.
• Excellent writing skills with the ability to develop clear and concise safety policies, procedures, and training materials.
• Demonstrated experience in conducting safety audits, inspections, risk assessments, and incident investigations.
• Ability to analyze data and metrics to identify trends, assess safety performance, and recommend improvement strategies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and regulatory agencies.
• Flexibility to work on-site during 24/7 operations and respond to safety-related incidents or emergencies when required.
• Knowledge of heavy automobile, autonomous vehicle technologies and robotics is a plus.

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

• Commodity trading house
• Attractive compensation package
• Stable and good career growth

Our client, a commodity trading house, is looking for an Trade Operations Executive.

Key Responsibilities:

• Handle cargo operations and vessel operations
• Manage all aspects of shipping logistics, including coordination with carriers, scheduling, and ensuring timely deliveries
• Prepare and vet sales and purchase contracts to ensure accuracy and compliance
• Handle shipping and banking documents (L/C, B/L, invoice etc.)
• Handle recover claims and demurrage from counterparties
• Liaise with internal and external stakeholders to resolve any operations-related issues promptly
• Ensure that all deals are accurately inputted into the system in a timely manner

Key Requirements:

• Bachelor's degree in maritime, supply chain, or equivalent
• At least 1 year of experience within a physical trading house
• Strong communication and negotiation skills
• Independent and able to manage priorities

How to Apply:

Interested candidate, please submit your updated resume in MS WORD Format to: Email – [email protected] or call your Friendly Consultant, Jing Ying (Reg. No: R23115733), at 6590 9935 or WhatsApp 8482 1951 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Operations

· Reporting to the Head of Operations, ensure smooth day to day running of the training centre.

· Lead a team of operations executives in process planning and execution.

· Take up Management Representative role for audits.

· Make operational decisions on the go.

· Train new comers on job demands.

· Ensure all binding obligations to SSG (SkillsFuture Singapore) and MOM (Ministry of Manpower) are met.

Training

· To take care of facilities of the training center.

· To liaise with trainers to ensure smooth documentation flow pre and post training.

· To maintain ISO29990 Standards of the training center.

· To maintain OSHA18001 Standards of the training center.

· To manage all training equipment and liaise with contractors for repairs and servicing.

· To manage Training Management System (TMS) within the training center.

· To perform scheduling task of trainers.

· To manage all training materials and ensure security of training materials.

Requirements:

· Must have a passion for the industry and leadership qualities to lead a team of executives.

· Understand the WSQ (Singapore Workforce Skills Qualifications) system and/or having ACTA/ACLP will be an advantage.

· Diploma and above qualifications.

· Good presentation and people skills.

· Driven and motivated.

OPERATION MANAGER (AIR FREIGHT)

Responsibilities:

• Oversee the daily operations of export & import of airfreight shipments.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to perform their tasks and achieve excellence.
• Conduct annual performance reviews for the airfreight department
• Maintain records of team training activities for airfreight team

Requirements:

• Min GCE “O” Level
• Min 5 years of airfreight experience
• Strong communication and interpersonal skills required.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

About Tradition

A leading interdealer broker company and part of the Tradition Group (www.tradition.com). Tradition is the interdealer broking arm of Compagnie Financière Tradition and one of the world's largest interdealer brokers in over-the-counter financial and commodity related products. Represented in over 30 countries and listed on the Swiss stock exchange.

About the Role

The following list includes the main duties of the role, but is not exhaustive:

• Working with software developers and application support teams to ensure that system operations follow established processes and work as intended
• Automation of deployment, configuration, updates, fixes, and upgrades to software using tools like Argocd, Terraform, Kubernetes, Jenkins, and Helm
• Designing and managing AWS environments using Terraform and Ansible.
• Securing software to prevent security breaches and other vulnerabilities using automated vulnerability checks.
• Automation of various operational activities by building and implementing scripting solutions using python or similar languages
• Support the implementation and operations of various API services used for integration of mostly market data services, including a technical understanding of FIX and websocket protocols.

Knowledge, Expertise & Qualifications

• Bachelor's Degree in Computer Science, Engineering, or a relevant field
• At least 4 years of working experience in a similar role
• Strong background in Linux Administration, open-source technologies & Cloud services
• Experience with AWS services, Kubernetes, Terraform, and Bash.
• Good knowledge of Jenkins, Ansible, and Python
• Experience with SQL.
• Strong troubleshooting and analytical skills

Job Benefits

• Competitive salary
• Discretionary performance-based bonus
• Group Health Insurance
• Business Travel Possibilities

Due to the nature of the role, you may be required to work extended hours at short notice to complete the work required.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

• Salary: $2, 500 - $3, 500
• Working Days: Mon - Friday, 8.30am – 5.15pm
• Location: Office - Kwong Min Road (Boon Lay) | Travel to site if required

Operational Support:

• Coordinate and prioritize team activities to ensure smooth operations and timely issue resolution.
• Optimize resource utilization including manpower, equipment, and energy to enhance operational efficiency.
• Prepare comprehensive reports on Preventive Maintenance completion, including details on equipment lifecycle, recommended parts replacement.
• Document any parts that were replaced during PM or on Ad-Hoc Basis
• Update the equipment list monthly during the execution of Preventive Maintenance activities
• Ensure that end-end process of procurement of require Parts for maintenance is ordered.

Customer Relationship Management:

• Assist in maintaining strong relationships with customers, dealers, and distributors.
• Collaborate with the Account Manager in addressing key customer complaints and conducting satisfaction investigations to implement improvement plans.
• Conduct training sessions for technicians, customers, and dealers/distributors on the operation and maintenance of Commercial Kitchen Equipment.

Team Management:

• Assist in training technicians as necessary to meet workload demands and quality standards.
• Supervise and manage a team of service technicians and in-house subcontractors.

Contract Management:

• Support in managing contract commitment in terms of KPI (Critical Equipment Reliability; CM Completion Rate; PM Completion Rate, Emergency Response SLA; Hygiene Audit; Compliance to Fire Safety, WSH, GRA and Security Access Requirement; Service Quality Survey).

Health, Safety, and Compliance:

• Drive EH&S initiatives, promote EHS awareness, and monitor compliance within the team.

Performance Metrics:

• Collaborate with the Account Manager to track and improve KPIs such as productivity, field expenses, and Aftermarket Service Sales revenue/margins.

Job Requirements:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• With experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• With understanding of EH&S standards and practices.
• With experience in conducting training sessions for technicians, customers, and dealers/distributors on Commercial Kitchen Equipment

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Optimum Solutions (Registration Number: 199700895N)is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Operations/Process Analysts

• Degree in Business Administration, Information Technology, or a related field.
• Minimum of 5+ years of experience in business analysis, process improvement, or a related field.
• 2+ years Working experience in ITSM- ITService Management OR ITAM -ITAsset Management is a must
• Working experience in streamlining Service Catalogue processes by minimizing reliance on the ITSM tool (no-code/low-code workflows).
• Must have working experience ITSM tools and service management processes for at least 2+ years.
• Experience with no-code/low-code platforms is required.
• Strong analytical and problem-solving skills
• Ability to analyze complex processes and identify areas for improvement.
• Proficient in data analysis and visualization tools.
• Basic understanding of microservices architecture and development is a plus.
• Relevant certifications in ITIL, Business Analysis, or other related areas will be advantageous.
• Previous experience in a similar role within a large enterprise environment is preferred.

Job description

· Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.

· Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

· Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the organization.

· Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

· Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.

· Production - Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.

· Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

· Sales, Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.

Requirements

· Min Diploma or Degree in any field

· Min of 3-5 years of experience in a healthcare setting

· Relevant experience will be an advantage

· Excellent communication skills is a must

· Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected] (Attn: Operations Healthcare- Leon)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at TXT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Job Responsibilities:

• Support Manager / Assistant Manager in facilitating the day-to-day operations of the various assigned functional areas and hospital wide projects/initiatives.
• Support Hospital Operations Division to achieve profitability, service excellence, operations efficiency and productivity.
• Responsible for the planning, co-ordination, implementing and monitoring of projects and initiatives to align with the strategic direction of the hospital.
• Assist in the planning and execution of operational plans to support hospital's strategic goals.
• Assist in reviewing, developing, implementing and refining of SOPs, and work processes to create seamless and efficient service.
• Initiate and assist in implementation of improvement projects, leveraging on workflow process improvement and technology, to achieve operational efficiency and to deliver high standards of patient care and customer service.
• Ensure timely execution of operating and capital budgets for the assigned functional areas.
• Assist in implementation of dashboards to ascertain if performances of assigned departments are in line with organization's KPIs.
• Assist Hospital Operations management team in capacity management initiatives such as discharge planning and decantment of patients.
• Assist in generating reports for management analysis and decision making.
• Provide general operational and administrative support.
• Perform all other tasks and duties as directed.

Job Requirements:

• Degree holder
• At least 3 years of relevant healthcare experience, preferably in a healthcare or hospitality environment.
• Familiarity with quality management and process improvement work will be an advantage.
• People-oriented with good interpersonal skills.
• Meticulous with attention to details and a high level of initiative.
• Analytical and able to work under pressure.
• Able to multi-task effectively.
• Proficient in Microsoft Office software, especially Word, Excel and PowerPoint.

RELEVANT AIR FREIGHT INDUSTRY EXPERIENCE

ABLE TO EXECUTE AWB

DECLARE EXPORT PERMIT

EMAIL BOOKING WITH AIRLINES AND CUSTOMERS

CO-ORDINATE WITH TRAFFIC TEAM FOR TIMELY DELIVERY/PICK-UP

PREPARE INVOICES

UPDATING UPLIFTING STATUS & POD

AT LEAST WITH 5 YEARS OF EXPERIENCE

AT LEAST O LEVEL AND ABOVE

Job description:

1) Issuing of air-tickets, coordinating with land operators, booking hotel rooms, restaurants and attractions directly)

2) Ensuring datelines are adhered to (deposit, full payment, issuance and promotion)

3) Assisting product planners to watch costing closely (profit & loss, land & ticket costing)

4) Updating OB system and to give clear instructions to facilitate counter staff for sales and follow-up

5) Solving operational problem and maintaining good working relationship with airlines and overseas suppliers

6) Liaising with the airlines, overseas land operators and transportation operators for travel arrangement for groups.

7) Familiar with airline booking system Amadeus, handle travel operations including reservations of tours & hotels, air ticketing, travel coordination and staff support

8) Providing assistance on pre and post departure requirements

9) Any other ad-hoc tasks that may be assigned by the Company from time to time

10) Participating in travel fairs/roadshows

Other requirements:

1) Minimum 4 years of experience working in a TRAVEL AGENT as Operations Executive

2) Able to work as a team player, also can handle multi-tasking

3) Able to work independently

4) Attitude to actively challenge

5) Excellent problem solving and negotiation skills

6) Exceptional listening and analytical skills

7) Knowledge and skill in Amadeus (GDS)

8) Must be bilingual - English and Chinese

9) Proficient in Microsoft Office

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

5 day Work Week, 9am to 6pm

HUMAN RESOURCES

• Full cycle of recruiting, sourcing, pre-screening, on-site interviews and assessing, offering of employment and onboarding

• Identify, attract and source hard-to-find passive talent using different niche sites/online channels and other social platforms and professional networks. Organize and participate in the relevant career events and local job fairs to broaden the hiring needs

• Take steps to ensure a positive candidate experience throughout the candidate selection process.

• Liaise and work closely with the management on recruitment needs and deliver consistent and timely manpower results

• Manage and prioritize and close jobs in a timely and effective manner

• Send weekly updates on hiring progress and prepare monthly reports on recruitment progress.

• Administration work for all on/off boarding

• Assist in HR projects and other HR initiatives when required

• Other ad-hoc duties as assigned

OPERATIONS

• Oversee Operations Trainer to ensure smooth running of all the outlets daily

• Plan and manage weekly rostering for all front of the house staff, ensure that Roster always meet the Management expectation

• Provide training and guidance to new and existing staff as and when needed

• Ensure front of the house staff are totally conversant with the counter SOP/service sequence and the implementing of all company policies and procedures.

• To carry out on-going performance reviews, coach and direct activities to achieve desired performance according to Company’s objective.

• To review and analyse daily sales, highlight problem areas and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.

• Ensure Time Management System is updated daily according to the roster, monitor the overtime of all staff and ensure that it is within the MOM guidelines

• Any ad hoc duties as assigned

We are seeking a proactive and experienced Operations Manager to lead the China Department operations. This role involves overseeing the full scope of travel arrangements, managing relationships with suppliers and ensuring operational efficiency in the department. You will work closely with product planners, airlines, land operators and other key partners to deliver exceptional service for our China-based operations.

Responsibilities

• Oversee the issuance of air tickets, coordination with land operators, and direct bookings of hotels, restaurants, and attractions.
• Ensure adherence to deadlines for deposits, full payments, ticket issuance and promotional activities.
• Collaborate with product planners to monitor costing closely, including profit & loss and land & ticket costing for China-specific products.
• Supervise and guide the Operations Executive team in updating the OB system, ensuring smooth facilitation of counter staff operations for sales and follow-ups.
• Resolve operational issues swiftly and maintain strong, professional relationships with airlines, overseas suppliers, and other travel partners.
• Coordinate travel arrangements for group tours, liaising with airlines, overseas land operators and transportation providers.
• Supervise and support the reservation and ticketing operations, including tours, hotels, and air travel, ensuring smooth travel coordination for China tours.
• Assist with pre-departure and post-departure requirements, ensuring all travel details are addressed and clients are fully supported.
• Lead and oversee participation in travel fairs, roadshows, and promotional events.
• Provide operational support for the team, ensuring the highest standards of service and efficiency.

Requirements

• Minimum of 5 years of experience working in a travel agency as an Operations Manager or in a similar operational capacity.
• Proven ability to work independently and lead a team effectively.
• Strong problem-solving and negotiation skills, with the ability to handle multi-tasking in a fast-paced environment.
• Familiarity with Amadeus (GDS) and other booking systems.
• Excellent communication skills in both English and Chinese (written and spoken).
• Strong organisational skills with attention to detail.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

Additional Information
Please provide the following in your resume:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

**Job Responsibilities include, but are not limited to:

*Reporting to the Group General Manager (GGM) and assigned personnel, you will work towards achieving the restaurant's annual operational budget.

* Manage restaurant events and sales, including cold calls, corporate/internal events, and following up on email confirmations to meet customer expectations.
* Oversee all in-house reservation systems, including checking in and replying to emails regarding upcoming reservations, updating and blocking room status for private events, and sending out event proposals.
* Manage the RIVIERA Table Management System and handle event inquiries via phone, email, or in-person visits regarding private room viewings.
* Collaborate with the Group General Manager (GGM) and team members to manage restaurant operations during corporate events and meal periods, ensuring company standards and service steps are upheld in all guest interactions.
* Ensure that checklists, requisitions, and proper opening and closing functions are completed for each event.
* Communicate positively with guests and employees, actively listening to requests, responding appropriately, and providing accurate information. Always consult with a supervisor when in doubt (no second-guessing).
* Follow all service and administrative steps outlined in training materials provided by the GM.
* Interact positively with customers, promoting the restaurant and its services. Always verify information before relaying it to guests or resolving issues to the satisfaction of all parties involved.
* Follow up on invoice billing after each event.
* Assist the GM with planning and setting up for special events and corporate dining.
* Track and resolve matters related to delivering event orders with clients and HQ.
* Coordinate with the GM and sales and marketing team to organize meetings and special events as requested.
* Greet and serve the needs of guests who patronize our restaurant.
* Plan and coordinate all promotional activities targeting clients and schedule activities for guests.
* Assist the GM in planning strategies to ensure that the company business plan is successfully delivered.
* Demonstrate a good knowledge of the restaurant menus and wine lists, and be ready to answer inquiries or complaints in a courteous and efficient manner, keeping the GM informed to ensure problems are resolved satisfactorily.
* Ensure consistency in product quality and presentation as established by the company and GGM.
* Achieve sales targets by upselling beverages and food items while maintaining customer satisfaction.
* Ensure compliance with regulatory standards for hygiene, health, food safety, risk management, and maintaining a safe environment for all employees, especially during deliveries.
* Perform additional responsibilities as requested by the GM or assigned personnel.

**Requirements:**

* Meticulous attention to detail.
* Ability to collaborate and coordinate effectively with various departments within the company and with external stakeholders.
* Capacity to work under tight deadlines and independently; solution-oriented, results-driven, and a problem-solver.

Please send resume to : [email protected]

(Part Time) Beauty Advisor (Skin Care Product)

• Min. 3 months commitment
• Salary: $12/hr
• Working hours: 12pm-8pm (1 hr unpaid break)
  Work Schedule: Min 3-4 days in a week (inclusive of 1 weekend)
• Outlet Locations: Vivocity, ION, Takashimaya, Raffles City, Parkway, Ang Mo Kio, East (Changi Airport/Tampines), etc (rotational; must be able to commit to more than one location )

Job Description:
•  Demonstrate a thorough understanding of skincare products, ingredients, and their benefits.
•  Engage customers to assess their skincare needs and concerns.
•  Recommend suitable skincare routines and products based on individual requirements.
•  Provide product demonstrations and explain the application techniques
•  Proactively cross-sell and upsell products to maximize sales opportunities.
•  Assist in maintaining the cleanliness, organization, and visual merchandising of the store.
•  Monitor inventory levels and promptly restock products as needed

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PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

As the Financial Analyst of Global Operations Finance at Micron Technology, you will assume the role of Finance Business Partner to one of the Global Operations Support Group. You will work closely with (among others) the VP of the Global Operations Support Group and VP of Operations Finance, members of the local and global Finance teams, as well as HR Business Partners.

We are looking for an individual who is comfortable working in a dynamic, iterative environment that also affords the stability of a global, well-established, and competitive technology company. You will be supporting strategic decision making, optimize resource allocation, and drive organizational efficiency.

Responsibilities include, but not limited to:

As a Finance Business Partner to a Global Operations Support Group, you will support the organization as follows:

• Drive for best-in-class operations cost by understanding competitive benchmarks, installing financial rigor into project performance reviews, and driving accountability throughout the organization
• Support the Budget process and budget the necessary resources for the organization (headcount, capex, spends) while ensuring that resource allocation is optimized
• Review of organizational financial performance in PowerBI on a monthly cadence and direct management to cost opportunities and efficiencies
• Partner with finance and operations stakeholders to develop and implement new systems and processes such as PowerBI to improve efficiency and meet changing business needs
• Provide strategic decision-making analysis, scenarios and project-ROIs and benefit-analysis as required, propose alternatives, and make recommendations about the best course of action. Process includes post mortem & lookback for all ROIs
• Develop highly effective working relationships with members of the local and global Finance teams, the Global Operations team, as well as HR Business Partners

Qualifications:

• At least 3 years of work experience in Finance, Accounting, Business Strategy, or related fields in the manufacturing industry (electronics manufacturing, semiconductors or other high-tech industries preferred). Candidates with non-Finance background but with a keen interest in Finance Business Partnering are welcomed.
• Intellectually curious, with a high energy level, growth mindset and passion for identifying and implementing improvement opportunities
• Capable of performing under tight deadlines and in an environment characterized by volatility, uncertainty, complexity, and ambiguity (VUCA)
• Excellent written and verbal English-language communication and presentation skills
• Ability to build strong interpersonal relationships
• Strong analytical skills and business acumen
• Experience with advance data analytical & visualization tools (Python, Power BI, SQL) and benchmarking is a plus

Responsible for developing, interpreting and implementing financial concepts for financial planning and control. Performs technical analysis to determine present and future financial performance. Gathers, analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future requirements, operating forecasts, etc. Performs economic research and studies in the areas of rates of return, depreciations, working capital requirements, investment opportunities, investment performance, and impact of governmental requirements.

Job Description

Responsible for driving and delivering sales revenue in line with the budget while managing costs; create and maintain the Standard Operations and Procedures of food service business, which includes food service administration, food safety and hygiene practice; ensure and maintain brand standards.

Responsibilities:

Business Operations

· Work closely with management to integrate strategic business continuity management into organization’s operations to achieve business goals

· Responsible for the business performance, financial and budget planning of the business unit

· Analyse business performance to optimise sales and profitability

· Work closely with functional support departments as to align with strategic business objectives.

· Responsible for the setting up of new sites, working with contractors and suppliers to ensure timely opening of sites

· Facilitate innovation process within the business unit

Customer Service

· Develop and implement service operations processes

· Drive service quality and customer satisfaction

· In-charge of client management

· Drive customer loyalty for service excellence

People Management

· Oversee all staff related matters including such as hiring, training, performance management, and disciplinary matters

· Develop managers and high-potential employees through organizational talent capability reviews

· Lead, coach and motivate managers to develop organizational and governance strategies and achieve goals

· Facilitate innovation and lead managers to manage change

Adhering to Quality and Standards

· Manage compliance with F&B hygiene policies and procedures

· Oversees restaurants standards and maintenance

Skills/Qualification

· At least 8 years of experience in F&B environment

· Minimum 5 years exposure in management position institutional catering

· Passionate and interest in F&B operation

· Strong business acumen, critical thinking and analytical skills

· Determination to succeed and ability to deliver result

· Good problem solver and self-confidence in decision making

· Ability to lead and inspire the team to achieve organizational goals

· Strong inter-personal skills and to lead by example with hands-on-approach

· Ability to identify the market trends and creative to new ideas to stay ahead of competition

Primary Responsibilities

• Supervise and train the team members in accordance to the service standards, ensure suggestive selling techniques are performance by all team members
• Develop the wine list, ability to pair and suggest wine to guest and decanting of the wine
• Achieve profitability through revenue generation and effective cost control
• Ensure guest satisfactions is met with an Awesome experience

Requirements

• Preferably Diploma in Food & Beverage/Hospitality Management
• Minimum 2 years experience at a managerial level, preferably in a 5 Star Hotel or Fine Dining Restaurants
• Possess Wine & Spirit Certificate is an added advantage
• Knowledge of various drink recipes and beverage service standards
• Good interpersonal and communication skills with cheerful personality
• Able to perform rotating shifts, including weekends and public holidays

• Rare opportunity
• Career progression
• Exciting role

As a Payment Operations Specialist, you will be responsible for daily payment transactions including SWIFT/MEPS/GIRO/FAST/PayNow, daily nostro account reconciliation and any relevant payment projects i.e UAT testings/system enhancements etc. You will also support setting up operational handbook and assist in other operations related tasks.

The ideal candidate has at least 5 years relevant within Banking. Strong background in payment operations knowledge, candidates who are well versed in the regulatory standards or industry knowledge will be highly advantageous. Strong communication skills, stakeholder management skills and a good collaborator.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply. Thank you and look forward to speaking with you!

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