As a System Engineer, you must be armed with the determination and fervor to conquer the all the obstacles. This position is suitable for those who yearn to thrive and enjoy analyzing and solving complex problems. If you get that warm, fuzzy feeling in your stomach when you figure out how to overcome obstacles, this may be the perfect role for you. 

Responsibilities

• Responsible to deploy and Maintaining Server (Windows or Linux) deployed in Cloud Infrastructure
• Ensure that all OS, software and cloud services are up to date to support the cloud infrastructure
• Provide support related to customer issue with the Cloud Infrastructure.
• Work closely with IT security to monitor privacy and develop incident-response procedures

Requirements

• At least 2 years of hands-on experience in Microsoft Server Administration or Red Hat Linux Administration
• Have at least one server certification (with the same level or higher) E.g. :
• Microsoft Certified Solutions Associate (MCSA);
• Red Hat Certified System Administrator (RHCSA)
• Familiar with Infrastructure technology such as
• Linux : Nginx, Apache, Linux Repo, Squid;
• Windows : Windows AD, DNS, WSUS, IIS
• Linux Background, have RHEL Certification or RHCSA Cert with at least 3 years+ experience in Linux
• A good understanding of networking will be preferable: TCP/IP, IP addresses, HTTP, DNS
• Knowledge of some basic security concepts (User Management, OS Hardening)
• Good communication skills
• Has experience in AWS (EC2, VPC, S3, RDS, Load Balancing, Route53, VPC Private Link) and/or Azure (VM, VNet, Storage Account, Azure LB, Azure SQL, Private Endpoint) will be preferable
• Candidate with scripting skills (Powershell, Bash, Python, NodeJs, etc), will be extra value.

Wireless Communication – FPGA Design Engineer

The candidate should be a dynamic and self-motivated individual that has a strong interest in advanced communications systems for use in land, maritime, defense, satellite and space applications. The candidate will work on projects which are exciting, demanding, rewarding and have opportunities to learn and grow on the job.

Responsibilities

· Design and develop signal processing algorithms for wireless communication systems and acquire mastery of relevant tools

· Conduct simulations on end-to-end system with various RF impairments and channel fading conditions

· System integration, prototype bring-up, performance characterization and optimization

· Physical layer validation, field testing, debugging and troubleshooting

Requirements

· Bachelor in Electrical Engineering, Computer Science or similar field of studies with relevance to Infocommunication

· Good understanding of wireless communications system, signal processing techniques or RF system

· Experience in simulation tools, programming and scripting languages (MATLAB, VHDL, Verilog, C/C++, Python, Ruby) is a plus

· Good analytical and problem-solving skills

· Excellent written and verbal communications skills

· Thorough, disciplined, methodical, and good documentation habits

· Able to work independently as well as within a multi-cultural team spread

· Fresh graduates with an interest in this field are welcome to apply.

About the Role:

This position will see you working within the Singapore Exchange Operations team and deal with all Exchange related tasks from monitoring LMAX markets to onboarding and supporting Exchange members and clients.

Main Duties & Responsibilities:

·         Dealing with Exchange Members, Liquidity Providers, Prime Brokers, Central Counterparties, post-trade vendors and market data vendors to ensure the smooth daily operation of the Exchange

·         Exchange members include global top tier banks, HFTs, hedge-funds and institutional clients

·         Responsible for end-to-end technical onboarding of new and existing Exchange members and clients.

·         Provide Operational and Technical support to Exchange members, third parties and clients involving FIX & API integration, network, account and trade flow setups

·         Monitor Member Credit Limits and liaise with Banks and Prime Brokers for credit limit administration

·         Maintain and monitor the markets and the operation of the exchange

·         Investigate and resolve pricing and trade queries/breaks, and perform trade reconciliations throughout the day

·         Manage, prioritise and escalate defects raised by members/third parties with the development team to meet member needs, while managing member expectations and deadlines

·         Monitor corporate actions and currency holidays

·         Shift work to cover and overlap London and New York time zones, including weekend on-call shifts

·         Build relationships with Exchange Members’ technical support and onboarding teams

·         Liaising closely with various internal teams including Sales, IT/Development, Compliance, and Finance

About the Role

Broker Operations Analyst will provide client and operational support across all client groups whilst working collaboratively with the business. The role is very varied and exploits different skillsets, including front and back office responsibilities.

Main Duties & Responsibilities:

• Being the first point of contact for LMAX Global clients and acting as an ambassador for the company servicing clients across different trading platforms.

• Carrying out administrative back-office tasks that are in line with client account management and support

• Perform the role of a trader, processing client trades over the telephone

• Assist clients with an understanding of their trade executions with an in-depth analysis

• Client account management – includes opening an account, documents chase up, following up on clients’ payment and trading activities

• Carry out basic Payments tasks

• Understanding of CFD dividends & FX Swaps to assist clients with their queries

• Support the Sales team where necessary

• Work to weekly, monthly and quarterly objectives and targets

• Championing swift and effective service that increases opportunities and revenue

• Work closely with internal departments

• Follow internal policies and adhere to regulatory requirements

Essential Skills / Experience:

·         Business Fluency in written and verbal English & Mandarin

·         Effective relationship builder and influencer

·         Pragmatic and flexible with ability to handle ambiguity and remain focused

·         Confident and proactive in communicating with people at all levels and a good team player

·         Performance driven and results orientated with a strong bias for action and outcome. Strong problem solver

·         Can handle large workloads and remain calm and productive in stressful situations

·         Reliable and willing to work antisocial hours in order to meet client requirements, solve their problems and thus encourage future business

·         Proficiency in MS Office applications

·         Previous client facing experience

Desirable Skills / Experience:

·         Additional languages advantageous.

·         Understanding of FX & CFDs.

·         Experience in and knowledge of the financial sector.

·         Experience using MT4 or MT5 trading software.

• Act as a Focal person to interact with the customer on our product quality and to meet customers' expectations.
• Responsible in managing the integration of Dell ODMs & Factory Configuration centers and driving quality metrics to plan. And continue improving factory processes to achieve the WW best product quality
• Act as focal point in driving the quality metrics  in the qualification period, sustaining and after sales service
• Manages customer engagements or quality processes by driving with internal cross-functional teams eg R&D, Factory, Service etc
• Generation the reports in the monthly cadence to drive customer improvements plan in the field return
• Be the main liaison with the customers' project initiatives and in driving on the ongoing plan to closure

Responsibilities:

• Responsible for projects management, planning and the design of electrical building systems
• Meeting clients & services providers on scope of service and conduct field surveys
• Handling project evaluation, budgets, documentation, technical specification and coordination
• Analyze & selection of systems and evaluate project budgets
• Complete design documents & technical specifications
• Work Coordination with other teams as well as mentor junior staff
• Responsible for making e-Submission to authorities for utilities services and related building regulatory submissions

Requirements:

• Degree in Electrical Engineering accredited by Professional Engineer Board, Singapore.
• Minimum 3 years of experience in the industry, preferably in consultancy firm
• Able to work independently with minimal supervision
• Singaporean only

If you have the drive and capabilities to take our challenge, please send full details of your experience, qualifications, current and expected salaries via Sembcorp Career Page: https://hrsembcorp.darwinbox.com/jobs/jobsdetailed/id/a6458886983c34/grp_company/a632dab40df257.

Responsibilities:

• Provide expert consultancy in equipment, process, facilities, and utilities qualification, GMP Compliance, process validation, Computer System Validation (CSV), and manufacturing operations management.
• Deliver Risk Management and Quality Management services for Pharmaceutical Manufacturing Operations Projects.
• Conduct sFAT and review vendor turnover package documents for Ultra-Diafiltration skid, chromatography columns, and supporting components.
• Manage change controls for continuous improvement projects and coordinate with cross-functional teams to implement changes.
• Author and execute test scripts for engineering changes.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in pharmaceutical downstream manufacturing experience who have done some CQ.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilties:

• Responsible for projects management, planning and the design of Mechanical & Electrical building systems
• Meeting clients, permitting authorities & services providers on scope of service and conduct field surveys
• Handling project evaluation, budgets, documentation, technical specification and coordination
• Analyze, building computer models & selection of systems and evaluate project budgets
• Complete design documents & technical specifications
• Work Coordination with other teams as well as mentor junior staff
• Ensure the smooth completion of the project

Job Requirements:

• Degree in Mechanical Engineering accredited by Professional Engineer Board, Singapore.
• Minimum 5 years of experience in engineering design work for building services
• Singaporean only

If you have the drive and capabilities to take our challenge, please send full details of your experience, qualifications, current and expected salaries via Sembcorp Career Page: https://hrsembcorp.darwinbox.com/jobs/jobsdetailed/id/a64049e32e3679/grp_company/a632dab40df257.

Only shortlisted candidates will be notified. Thank you for applying.

Job Description

The successful candidate will join the Information Technology Division, Cloud & Platforms Department.

Key responsibilities include:

• Set the technology roadmap and standards for database technologies covering traditional RDBMSs as well as modern NoSQL / specialised databases
• Implement and maintain full operational lifecycle procedures from deployment, to maintenance/patching, backup/recovery and decomm using extensive automation
• Provide 24x7 operational support of database systems with responsibility for uptime, overall system performance, identifying root cause and implementing improvements to avoid recurrence
• Perform security compliance activities, e.g. security reviews, implementing security controls, logging etc
• Provide end-to-end support and advisory including support required by application developers

Requirements

• Possess a degree in Information Technology or related fields with good experience in multiple data or database centric roles
• Strong understanding of database concepts with deeper knowledge of Oracle and MySQL
• Experience is required in the following areas:Strong understanding of operational processes and automation
  Shell scripting, ideally using Python
  Performance, capacity planning and database/query tuning.
• The ideal candidate will have:Experience working with Continuous Integration and Delivery and how it impacts persistent data tiers
  Experience working with other infrastructure teams / technologies
• Strong logical and analytical skills with the proven ability to learn new subjects quickly

· Coordinating and facilitating all Lean Manufacturing events to support continuous improvement

· Planning and implementing full Kaizen events, as well as Point Kaizens (mini-kaizens)

· Working with Plant Manager to identify events

· Defining scope and goals of each event with Team Leaders and Plant Manager

· Networking with other PST’s plant personnel to develop best practices

· Facilitating team use of Lean tools, including Kaizen 5S, Standard Work, Problem Solving Process and identifying Waste

· Leading 5-S Audits-perform with each team and follow-up to ensure measurement of successes

· Estimating potential and validating actual results (dollars saved, defects eliminated, etc.)

· Reporting and tracking the results of events, and communicating results to the appropriate employees and management by creating and publishing project and program metrics, dashboards and other results in graphical and other formats as appropriate and deemed necessary by Plant Manager

· Managing and ensuring follow-up within department to ensure the recognized gains are sustained

· Helping train the members of the department or area where events are held to improve sustainment and continuous improvements

· Developing, summarizing, and presenting project/team results in power point presentations to the Plant Team

Responsibilities

• Responsible for the design of mechanical services, preferably competent in the field of air-conditioning and mechanical ventilation (ACMV) system
• Responsible for projects management, planning and the design building systems
• Meeting clients & services providers on scope of service and conduct field surveys
• Handling project evaluation, budgets, documentation, technical specification and coordination
• Analyze & selection of systems and evaluate project budgets
• Complete design documents & technical specifications
• Work Coordination with other teams as well as mentor junior staff

Requirements:

• Degree in Mechanical Engineering that accredited by Professional Engineer Board
• Min 1-3 years of relevant working experience
• Familiar with AUTOCAD / BIM (Revit)
• Only Singaporean may apply

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities:

• Conduct cleaning validation activities with a specific emphasis on CIP for pharmaceutical manufacturing equipment and processes.
• Develop and execute cleaning validation protocols, ensuring compliance with regulatory requirements and industry standards, especially in the context of procedures.
• Collaborate with cross-functional teams to establish and enhance protocols, ensuring optimal cleaning efficiency and validation outcomes.
• Perform risk assessments and gap analyses related to CIP processes and equipment.
• Provide technical support to manufacturing teams, addressing CIP-related challenges and optimizing cleaning procedures.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Proven experience in cleaning validation, specifically with a focus on CIP, within the pharmaceutical industry.
• Strong understanding of regulatory requirements, including FDA and EMA guidelines, related to CIP processes.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

You will be part of the Global Fulfillment, Logistics and Trade (GFL&T) organization and work as a Global Inbound Logistics Director responsible for leading a team of operations professionals that manages Dell’s Inbound Airfreight, Ocean Freight and Ground Transportation network in and out of key manufacturing facilities and to our regional DCs.

Join us to do the best work of your career and make a profound social impact as an Operations Director, Team in Singapore.

You will

• Developing, maintaining, and evolving the inbound operational strategy in collaboration with GFL&T leadership and other key stakeholders
• Managing the daily operations of the global inbound logistics network to ensure key performance indicators (KPIs) and service level agreements (SLAs) are delivered
• Proactively managing operational risk and resolving any issues or challenges that arise within the inbound network to ensure continuity of service
• Enhancing internal stakeholder engagement enabling an understanding of the global inbound network and collaborative opportunities to improve both cost and service
• Managing the recruitment, retention, and performance management strategies for a diverse and global workforce

Essential Requirements :

• Bachelor’s degree in Business, Supply Chain or related field (MBA or post graduate degree preferred)
• 10 years+ Inbound Logistics Operations experience working within a large, global, shipper
• Cross mode experience covering International Airfreight, Ocean Freight and ground transportation
• 7 years+ people management experience managing remote and global teams with a proven track record of individual and organizational development
• Excellent negotiation and influencing skills at all levels with competence in making timely, effective, principles-based decisions

Desirable Requirements

• Strong business, operational and financial acumen, including advanced problem-solving skills, critical thinking, and analytical capabilities
• Unquestioned integrity with confidence and executive presence

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15-Jan-2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

You should be comfortable within a fast-paced, dynamic environment, be able to communicate recommendations and conclusions clearly and concisely with the support of detailed analysis and relevant sources and be able to effectively program manage time-bound change management through strong leadership of your direct and cross-functional global teams in addition to your supply base.

The Opportunity 

We, at Flywire, are seeking a Partner Operations Associate to help us handle and process our growing volume of cross-border payments in Singapore. You will help process payments globally through partner accounts Flywire have around the world.  

• Manage the day to day processing of payments
• Match incoming payments against customer requests
• Identify process inefficiencies and suggest ways to improve processes.
• Bring qualitative and quantitative feedback to the team to make informed decisions
• Work confidently with internal teams - Contact point for agent team and supporting the customer service team
• Payer KYC
• Generate reports for account receivables
• Control settlements from our partners
• Conduct daily follow-up with processing issues that are unresolved

Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for Senior Software Engineer (Java)

Internal Code: AC008

What will you do?

• Take charge of technical projects and provide leadership in a fast-paced environment
• Responsible for the overall planning, execution, and success of complex technical projects
• Work closely with project management and experience design team to deliver project outcomes
• Contribute technically to projects
• Nurture a culture of high performance, continuous improvement, creative problem solving, and innovation within the team

What are we looking for?

• Strong experience with Java Technologies
• Software support and maintenance of deployed products and solutions
• At least 3 years of total software engineering experience with a thorough understanding of commercial software product development.
• Customer oriented and skilled in developing a strong understanding of customer needs and marrying those with optimal technology solutions
• Knowledge of Object Oriented Programming and SQL
• Ability to manage a hosting environment, including database administration as well as scaling applications to handle load changes
• Understanding of front-end web technologies
• Experienced in developing on Unix/Linux environments
• Enjoy constant learning and working with new technologies
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer?

• Fun working environment
• Flexi benefits that cover medical, gym, sports and wellness
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Title: Field Service Engineer (ID6030)

Location: Kaki Bukit

Working Hours: Mon to Fri 8:30am-5pm

Salary: $2600 - $3000

Job Description

• To attend weekly meeting and presentation

• To write technical report

• To handle specific jigs during service jobs

• Assist senior colleagues to perform higher-level job like robot teaching & sub-units

• To perform 24x7 standby duties based on roster

• To perform ad-hoc shift work when needed when required.

• To perform ad-hoc delivery work

Requirement:

• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience

• Cleanroom working experience preferable but not a must

• Machine setup/installation/modification/servicing/trouble shooting/repair

• Willing to travel occasionally

• Able to work irregular hours when required

• Demonstrate ability to work effectively with team members and customers

• Excellent troubleshooting and repair skills

• Require good communication skills, documentation and customer service skills

• Fresh graduates are welcome

Job Summary:
The Production Lead Engineer will be responsible for overseeing and managing the production process of chemical products within the organization. This role requires a strong background in chemical engineering, production management, and quality control, as well as the ability to lead and mentor a team. The incumbent will play a key role in ensuring the efficient and safe production of chemical products while adhering to industry standards and regulatory requirements.

Responsibilities:

• Oversee and manage the overall production process, including planning, scheduling, and coordination of resources to ensure timely and efficient production of chemical products.
• Implement and maintain quality control measures to ensure that all produced chemical products meet the required quality standards and specifications.
• Identify opportunities for process optimization and efficiency enhancement and lead the implementation of improvement initiatives to maximize production output and minimize waste.
• Provide leadership and guidance to the production team, including training, mentoring, and performance management, to ensure a skilled and motivated workforce.
• Ensure compliance with safety protocols and regulations to maintain a safe working environment for all production personnel and to prevent accidents or incidents.
• Oversee inventory levels and ensure that raw materials and finished products are efficiently managed to meet production demands and minimize excess inventory.
• Analyse and resolve any production-related issues or challenges, working collaboratively with cross-functional teams to implement effective solutions in a timely manner.
• Maintain accurate documentation of production processes, including standard operating procedures, production reports, and quality control records, to ensure compliance with regulatory standards and facilitate knowledge sharing.
• Monitor production costs and implement strategies to optimize production expenses while maintaining product quality and meeting production targets.
• Stay updated on industry trends, technological advancements, and best practices in production engineering, and integrate relevant knowledge to enhance production processes and overall efficiency.
• Develop detailed project plans for the implementation of cultural change initiatives, ensuring alignment with data-driven insights.
• Foster a culture of continuous improvement by collecting feedback, iterating on strategies, and adapting cultural change initiatives based on ongoing data analysis.

Requirement:

• Bachelor's or Master's Degree in Chemical Engineering or a related field.
• Minimum of 7 years of experience in production management within the chemical industry, with a strong understanding of production processes and quality control systems.
• Proven leadership experience, with excellent interpersonal and communication skills.
• Proficiency in production management software and tools.
• Thorough knowledge of safety and regulatory standards related to chemical production processes.
• Strong analytical and problem-solving skills, with a focus on process optimization and continuous improvement.
• Ability to work effectively in a fast-paced and dynamic production environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.