SUMMARY

You will be part of the Contracts Team within the Legal and Compliance department and be responsible for the contracts management process for physical coal business, and support for the LNG business if required, for contracts and confirmation notices that cover deals originated in Asia Pacific, Europe and U.S.

THE ROLE

Draft transaction contracts for physical coal deals and if required, the confirmation notices for physical LNG deals to reflect both the commercial terms agreed with our external and internal counterparties and the relevant counterparty agreement, in a fit for purpose format and in accordance with internal guidelines.
Review counterparty’s transaction contracts primarily for physical coal deals (and if required, the confirmation notices for physical LNG deals) to reflect both the commercial terms agreed with our external and internal counterparties and the relevant counterparty agreement and comply with internal guidelines.
Work closely with all internal stakeholders to manage the physical contract workflow process from deal conclusion to final signature in a timely and accurate manner, ensure that all processes comply with internal guidelines.
Review all counterparty’s counters/suggested changes in the contracts/confirmation notices and make recommendations to the Trading and Legal with respect to their validity, ensure that the terms are acceptable in accordance with company’s policy.
Work closely with Legal on any legal or compliance issues that arises during reviewing/negotiating trading contracts

REQUIREMENTS

Bachelors’ Degree from a recognized University
3-6 years of experience working in a physical commodity trading environment in trading contracts review, drafting and negotiation.
Understand the physical transaction life cycle within a commodity trading environment
Familiar with contractual terms, shipping terms and formats associated with the trading of physical coal and/or LNG cargoes.
Well versed in incoterms and its application.

WFH - 4 days

WFO - 1 day

About the Company:

audax is about courage – the courage to push frontiers, defy the norm, and embrace the unconventional. We believe that innovation thrives on audacity, and with audax, you're not just choosing our digital banking solutions – you're choosing a fearless partner ready to explore new horizons.

As a comprehensive stack digital banking solutions provider, audax empowers banks and financial institutions to rapidly scale and modernise. Our plug-and-play digital solutions offer end-to-end banking capabilities, harmoniously complementing incumbents' core infrastructure. We're here to help you realise scaled digital banking models, including digital banking and Banking-as-a-Service, without the complexity of in-house development or expensive migration.

Our journey started by powering Standard Chartered nexus and has since expanded to elevate other banks and financial institutions globally. If you're ready to embark on a journey that defies convention and shapes the future of banking, audax is your partner. Get in touch with us today.

Audax is seeking a Specialist, Microsoft Dynamics 365 solutions to join our team. The ideal candidate will be someone who has a strong background in Microsoft Dynamics 365, particularly with Relationship Sales, and possess technical skills in integration and configuration of the platform. This role will report to the Manager, Sales Enablement.

What you will be doing:

Dynamics 365 Configuration and Integration:

• Connect Microsoft Dynamics 365 with LinkedIn Sales Navigator and set up sales-specific insights within Dynamics to enhance sales processes.
• Integrate Microsoft Dynamics 365 with other Microsoft products (e.g. Microsoft Teams, Outlook, SharePoint).
• Implement and optimize Power Automate and Flows to streamline workflows and improve operational efficiency.
• Configure and implement Microsoft Dynamics Copilot

What you need to be successful in this role:

• Experience in Microsoft Dynamics 365 (Relationship Sales)
• Strong understanding of Microsoft Power Platform, including Power Automate, PowerApps, and Flows
• Familiarity with LinkedIn Sales Navigator and its integration capabilities with Microsoft Dynamics 365
• Good hands-on experience with Outlook integration and the use of Copilot in Dynamics

Job Description:

• Strategize portfolio segmentation and optimize portfolio profitability while achieving business scale goals
• Acquire new customers from internal platforms and external channels, optimizing return on investment in the acquisition process
• Responsible for credit product management; design financial features such as pricing, repayment plan, revolving credit and so forth
• Handle existing customer management, increase conversion rate and product usage using campaigns and other effective tools
• Implement market research to understand trends, work closely with risk, IT and other teams to form business planning and drive sustainable growth
• Improve user experience and product efficiency for greater customer satisfaction
• Optimize operation flows and build SOP for product operations

Requirements:

• Bachelor’s degree and above in Computer Science/Engineering, Business Analytics, Information Technology, Economics, Statistics and other related fields
• 0-4 years of experience, preferably in consumer/digital/SME lending, or similar retail financial products.
• A builder mindset with strong experience in customer management, ideally with consulting firms, internet, fintech, banking, or financial institutions.
• Proven data analytics expertise to drive informed decision-making.
• Strong problem solving skills, proactive, to-do attitude and take initiative in action.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally within the organization and with external stakeholders.
• Fluency in English and proficiency in an additional Asian language (Mandarin, Bahasa Indonesia, Bahasa Melayu, Thai, Vietnamese, Tagalog) is a strong advantage to collaborate across the region

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Talent Acquisition cum Payroll Executive

• 5 days, 8.30 am-6pm
• Salary: $3200 -$3500
• Location: Geylang,Company will be moving to Woodlands Senoko in 2026

Job scope:

Singapore branch

• Recruitment activities
• Post vacancies at Fast Job, Jobstreet, Facebook, XHS.
• Will post vacancies at more job portals (Grabjobs/ Staffie/SMS24/7/Telegram/Carousell)
• Liaise with WSG, E2i, SAF regarding their job fairs in F&B sector.
• Liaise with school eg: ITE (recruit through 3 categories- work-study diploma, career talk, post vacancies at their job portal) / At Sunrise Chef Academy/ Ingeus (WSG Outsource Recruitment Partner)
• Prepare Recruitment calendar
• Reply whatsapp messages and call candidates using company recruitment phone
• Screen and assign suitable candidates to AMs/OM. (Assign according to the Google Sheet- Vacancies)
• Contact selected candidates, arrange orientation, training, start working date and register Food Hygiene Course for new join
• Planning for Recruitment Roadshow (Location, Date&Time, Things to prepare before roadshow, Prepare & print A3 Poster, Prepare flyers)
• Arrange interview (eg: Area Manager)
• Ad-hoc duties
• Cover Reception (Receive and transfer calls, receive parcel, collect and distribute letters)
• Apply Work passes

Malaysia branch

• Recruitment activities (Post vacancies at Fast Job, Jobstreet; Prepare LOA)
• Handle payroll
• Key in new join’s profile, resignees’ details, update worker’s salary package (if any)
• Check workers’ working schedule and OT
• Prepare headcount balancing, new join & resignee excel sheet
• Process payroll
• Prepare statutory payment

Requirements:

• At least Diploma in HR management or relevant studies
• With talent acquisition and payroll experience
• Proficient in Ms Excel for keying data

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• S$ 3,500 - 4,500
• 9am to 6pm (Monday to Friday)
• Clarke Quay

Job Description :

• Handle PAYROLL and related payroll administration
• Do HR Search for staffing issues. Duties also include onboarding and offboarding
• Able to update HR policies in line with Govt MOM policies for our Group of Companies
• Prepare employment contracts (Local/Foreign/Re-employment etc)
• Able to report employees attendance
• Maintain accurate records in HR system and employees' personal file
• Able to handle independently Employee HR issues (including staff insurance)
• Administer of work pass applications (new application, renewal, cancellation, etc)Provide general administrative support
• Any other ad-hoc duties as assigned

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 2 years of related HR/Admin experience
• Discreet in handling confidential issues

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Company’s Profile

Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Plan, implement, manage, monitor, and upgrade IT security solutions.
• Support projects by delivering project deliverables and completing milestones.
• Develop and maintain technical, operational, and configuration documentation necessary for project implementation.
• Coordinate and manage vendors for product implementation and troubleshooting.
• Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of security measures, ensuring their continued efficacy post-implementation.
• Provide technical support and incident response for IT security infrastructure components to the maintenance team.

Requirements

• Proficient in Endpoint Security solutions, including Anti-Malware, Host Firewall, Application & Change Control, Disk Encryption, and EDR.
• Knowledgeable in Identity & Access Control solutions, such as PKI solutioning, Hardware Security Module (HSM), Privileged Access Management, 2FA, and OS Hardening Policies.
• Implement Endpoint or Identity & Access Control Security tools.
• Familiarity with various operating systems like Windows or Linux.

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Key Responsibilities but not limited to :

Counterparty Onboarding

• Conduct due diligence for counterparty reviews and seek committee approval for onboarding.
• Prepare KYC documentation and other necessary documents for authorized signoffs.
• Liaise with legal, compliance, and backoffice teams to review agreements and set up internal operations for trading.
• Update and maintain internal databases related to counterparties.
• Ensure proper filing and safekeeping of counterparty-related documents.

FI Partnership Onboarding

• Liaise with the sales team to understand partner requirements and incorporate them into agreements.
• Work with various internal departments to perform due diligence, review, and draft necessary changes for agreements.
• Establish procedures for new partner onboarding, including filing documents and maintaining updated records.
• Update and maintain internal databases with partner information.
• Ensure safekeeping of documents in the internal database.
• Coordinate with counterparties and the IT department to set up data feed arrangements.

Regional Offices Collaboration

• Collaborate with regional offices and address their queries or requests related to interoffice business matters.
• Support regional offices in terms of interoffice documentation and maintaining updated records in the central database.

Institutional Business Support

• Attend to sales inquiries and provide timely support.
• Calculate quarterly and yearly incentives for sales and research teams.
• Compute the annual profit and loss (P&L) for the institutional business unit.
• Prepare and process KYC documentation, participation letters, and commission/research agreements for authorized signoffs.

Management Support

• Assist management with data retrieval, analysis, and ad-hoc reporting tasks when required.
• Support internal management reporting, ensuring timely and accurate submission of required information.

Key Requirements:

• Bachelor’s degree in Finance, Business Administration, or related field.
• Minimum 3 years of experience preferably in counterparty onboarding, KYC compliance, and financial institution partnership management.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Attention to detail and accuracy in document preparation and data management.
• Familiar with database management and document filing systems.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Oversee the daily operation and maintenance of IT systems, including servers, networks, and applications, ensuring high availability and reliability.
• Provide guidance, support, and training to mentor junior team members. Assist in developing and implementing IT operational policies, procedures, and standards to ensure compliance with best practices.
• Develop and maintain documentation for IT systems, configurations, and procedures, ensuring accuracy and accessibility for team members.
• Manage relationships with customers, vendors, and service providers, negotiating contracts and SLAs to ensure quality and cost-effectiveness.
• Respond to and resolve escalated IT issues and incidents, serving as a key point of contact for technical support and troubleshooting.
• Analyse IT operations metrics and KPIs, preparing reports and presentations for management to track performance and identify areas for improvement.
• Serve as a subject matter expert for IT operations staff, sharing knowledge and best practices to foster professional development and growth.
• Monitor IT system performance and security, proactively identifying and addressing issues to minimize downtime and prevent data breaches.
• Conduct regular audits and assessments of IT infrastructure and processes, identifying areas for improvement and implementing solutions.
• Collaborate with internal and external parties to support IT projects and initiatives, contributing to technical requirements, planning, and executing system upgrades, migrations, and deployments.
• Coordinate with the business and finance teams, overseeing budget calculations and purchase-related matters.
• Reporting to Team leader in daily basis for operation matter

Requirements:

• Bachelor’s degree in information systems, Computer Science, Engineering or equivalent
• At least 3-5 years of experience in IT infrastructure operations support within the ICT industry.
• Possessing technical hands-on experiences in troubleshooting of well-known hardware and software, including Routers, Switches, Firewalls, Wireless devices, Servers, PCs, Mobile devices, Office applications, and PDF tools.
• Intermediate knowledge of IT infrastructure, including networking technologies, is a plus: ITILv4, AWS, Azure, Cisco, HP, Dell, Fortinet, Palo Alto, SolarWinds
• Experience with incident management.
• Familiar with system administration tasks and competent in operating systems.
• Excellent communication skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25000

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities:

Drive business development efforts in Southeast Asia, with a primary focus on the Malaysian market, to identify and capitalize on new business opportunities.
Establish and maintain strong relationships with customers and channel partners to support the market expansion and sales of energy storage solutions.
Collaborate with internal teams to gather and integrate customer requirements, providing support for market promotion and sales activities.
Qualifications:

Relevant Experience: 1-3 years of experience in the energy storage or related industries, with a basic understanding of market dynamics and customer needs.
Market Knowledge: Familiarity with the Southeast Asian market, particularly in Malaysia, and a basic network of customers and channel resources.
Communication Skills: Proficient in English, capable of effective communication and collaboration with clients and internal teams.
Results-Oriented: Proven ability to meet business objectives with a proactive approach to solving problems.
Preferred Qualifications:

Familiarity with the cultural and business practices of Malaysia and other Southeast Asian countries.
Experience in managing channel partners or distributors is a plus.

Job Summary:

The successful applicant will support the Chinese Language Teacher during the teaching process in order to attain educational excellence, assisting in the care of students and the delivery of the Chinese curriculum. The candidate must demonstrate a positive attitude towards the teaching process and communication skills are essential, as liaising and developing sound relationships with children, teachers, parents and colleagues are key to the role.

This role reports to Head of Infant School through the Head of Chinese and Chinese Language Teacher.

Requirements:

• Minimum Diploma/Degree holder preferably in the relevant discipline
• Minimum 2 years of relevant teaching experience
• Be proficient in the Chinese Language
• Experience working with children will be essential
• Good organisation and communication skills
• Proficient in Microsoft Office Applications, Google Docs and knowledge of iPad is essential
• Positive, enthusiastic and mature individuals who enjoy working with children and teachers

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

Closing date for applications is Friday, 3 January 2025

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position: Quantity Surveyor

• Salary: $4,500 - $5,500 + AWS + Allowance (Transport & Mobile)
• Location: Genting Lane (Potong Pasir)
• Working Hour: 5 Days + Alt Saturday (9am-6pm; 9am-1pm)

Requirement:

• At least 3 Years of working experience in the related field is required for this position preferably with Curtain Wall or Building Project
• Possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Quantity Survey or equivalent.

Roles & Responsibilities

• Cost management of projects.
• Prepare and submit interim progress claims and variation claims.
• Procurement of contractors and suppliers.
• Valuation and assessment of payment claims by sub-contractors.
• Prepare, negotiate, and agree final accounts.
• Familiarize oneself with the use of internal reporting systems “OA” and “SAP”.
• Review Contract Documents and identify irregularities.
• Prepare Sub-Contract Documents.
• Prepare contractual correspondence involving time and cost implications.
• Assist the supervisor in the preparation of EOT, acceleration, prolongation and cost claims etc.
• Attend meeting as and when required.
• Other duties as assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Excel Pro & PowerPoint Creative Wanted—Fluent in Chinese

Are you ready to level up your career with a role that’s equal parts creativity, precision, and impact? Jumborca is on the hunt for a Sales Ops & Office Admin Specialist who’s fluent in Chinese and ready to bring advanced Excel skills, PowerPoint creativity, and a sharp mind for sales operations to the table.

This is not your typical admin job—it’s a dynamic, hands-on role where your skills will drive real business impact.

What You'll Be Doing

• Excel Mastery: Handle pricing analysis, customer data, and detailed reporting like a pro. Pivot tables, VLOOKUPs, and advanced formulas? That’s your thing.
• PowerPoint Creativity: Design sleek, animated presentations that tell a story and captivate the audience—whether it’s for bosses, customers, or partners.
• Sales Ops Support:Manage customer orders, pricing strategies, and contracts with precision.
  Provide insights and support sales deals with accurate data analysis.
  Streamline processes and workflows to keep operations smooth and efficient.
  
• Communication Champion: Engage confidently in Chinese with senior management, clients, and global partners. You’ll be the go-to communicator at every level.
• Light Admin Work: Help keep the office running, but your focus is on high-impact tasks—not endless admin.

What We're Looking For

• Fluent in Chinese: Essential for communication with internal teams, customers, and partners.
• Excel Expert: Pivot tables, VLOOKUPs, and data analysis are second nature to you. Bonus points for macros!
• PowerPoint Wizard: Your slides aren’t just functional—they’re visually stunning, professional, and impactful.
• Sales Ops Enthusiast: If you’re excited about pricing, contracts, and operations, we’re ready to help you grow in these areas.
• Fresh Graduates Welcome: Skills and attitude matter more than experience.

Why Jumborca?

• Small Team, Big Impact: You won’t just be a cog in the machine—every project you touch will make a real difference.
• Learn & Grow: Hone your skills in Excel, PowerPoint, and sales operations while gaining valuable experience in a fast-paced environment.
• Dynamic Culture: Join a forward-thinking, innovative team that values creativity, collaboration, and results.
• Future-Focused: We’re all about growth—yours, ours, and our clients’.

How to Apply

Think this role sounds like you? Send us your resume (and if you want, share a sample Excel sheet or PowerPoint deck you’re proud of!). Let’s see how you can add your skills and creativity to the Jumborca team.

At Jumborca, you’re not just joining a company—you’re joining a team that’s redefining resilience and shaping the future. Apply now and let’s make an impact together.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the team:

Our Data-TnS-PUO Team is responsible for providing instant troubleshooting and consulting services to internal Platform users. This team is mainly responsible for the following: receiving and resolving user issues, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. This Senior Platform Operation Specialist is mainly responsible for leading the platform operation specialist team to analyze and maximize user feedback tickets insights, provide and implement best solutions to enhance ticket handling effectiveness, and bring optimizations to product and business teams via close collaborations with oncall teams, product teams, engineer teams and other business partners teams.

Responsibilities

- Lead platform specialists to collaborate closely with internal and external stakeholders to improve the overall platform service efficiency and quality, deep diving into business requirements and operation pain points to locate opportunities for user experience enhancement, making action plans and formulating a close loop

- Work with cross-functional teams to drive ticket handling efficiency improvements via ticket review, data analysis, product enhancement, workflow standardization, knowledge documentation and training

- Continuously monitor platform operation metrics, not limit to tickets handling quality and efficiency metrics. initiate and implement improvement changes & processes to constantly drive operation excellence via leveraging service data insights

- Refine and iterate the platform operation specialist team's inputs and outputs measurement system to keep alignment with the direction and goals of our partner teams and overall global operation team

- Coordinate internal and external resources based on operational activities' requirement, priority & complexity

- Develop the platform operation specialist team and support the members' career growth

Qualifications

Minimum Qualifications

- Experience in escalations process management to technical issues

- Detail-orientated, excellent problem-solving and critical thinking skills

- Rich experience in building knowledge bases for users and internal teams

- Great project management, stakeholders management and time management skills

- Strong sense of ownership and accountability

Preferred Qualifications:

- Bachelor's degree or above, with at least 5+ years of relevant work experience in user operations/ product technical support/ product operations/ project management

- Minimum 2+ years of people management experience

- Minimum 3+ years of data analysis experience, strong data processing skills and data sensitivity

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 4 years in Product Specialist (Medical Sales) in Hospitals or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 4 years in Product Specialist (Medical Sales) in Hospitals or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996