Job Scope:

To perform investigations, change plans or other functional support associated with cGMP manufacturing operations within the biologics production facility and work cross functionality.

Responsibilities:

• Perform technical writing and investigation of non-conformances in collaboration with Operations
• Identify and put in place appropriate corrective and preventative actions in conjunction with Operations team Change Management
• Structure common Operations Training modules and Train new hires on such modules
• Trends Key Performance Indicators and implement measures to streamline work processes and procedures GMP Document Authoring and Revision
• Electronic Batch Record Co-Authoring, Revision and improvement
• Participates / leads operations improvements and new product introduction projects
• Work with Quality systems (e.g. CAPA and change plans) and Operations
• Related System (LIMS, SAP, PI, Maximo, MS Office)
• Assist in regulatory inspections, detailing investigations and change plans.
• Work on continuous improvement projects

About You:

• BS (or equivalent experience), with at least 2 to 5 years of relevant experience
• Strong working knowledge of GMP systems such as Trackwise, SAP, LIMS, MES systems are preferred
• Experience with cGMP documentation and record maintenance
• Experience with Regulatory inspections is required
• Strong ability to lead and drive cross functional teams
• Excellent attitude towards work, with strong drive to drive tasks to closure
• Agility, able to work under stress and cater to different priorities
• Good presentation and strong technical writing skills
• Good interpersonal and communication skills

Duration: 12 months. Option to extend depending on business needs.

We are seeking a Product Support Specialist with exceptional communication and customer service skills to join our team.

Responsibilities:
As a Product Support Specialist, your duties will include:

• Handling incoming and outgoing calls with customers.
• Providing technical support via phone and email, ensuring prompt responses and resolutions.
• Delivering outstanding customer service by addressing customer needs and concerns professionally.
• Collaborating with operations for invoicing and finance downpayment transactions.
• Sharing product knowledge, brand policies, and processes to provide accurate and relevant information to customers.
• Conducting product testing and evaluation (technical and product training will be provided).
• Coordinating with third-party technicians to resolve customer technical issues.
• Performing post-repair product testing and demonstrations to ensure customers understand proper usage.
• Working closely with third-party warehouse and logistics providers to arrange deliveries.
• Managing service parts, accessories, and product inventory.
• Assisting the Product Manager with weekly inventory, sales, and service reports.

Requirements:

• A responsible individual with a positive mindset
• Eager to learn and capable of working independently with minimal supervision
• Patient and attentive to customer needs, ensuring a thorough understanding and appropriate support
• Minimum O-Level qualification with proficiency in MS Office
• Strong command of the English language

Job description:

• Permanent role
• Basic up to $ 3,000 +AWS + Fixed Transport Allowance
• Monday to Friday, 9.00am to 6.00pm
• Interior Design and Building material industry
• Location: Between MRT Woodleigh & Aljunied Area

Responsibilities:

• Visit Architects, Interior Designers and Developers and related parties in order to specify products for residential projects
• Manage all documentation such as project record files, customer data file, daily visit report and others
• Responsible to build up project pipeline to meet KPI and sales targets
• Explore new customers and looking for the opportunity of potential customers and follow up
• Manage relationships with dealers
• Execute strategies from the management
• Collect the market information concerning competitors, changes in market.
• Understand the customer’s needs, explain and demonstrate our furniture products. It involves in providing technical description of product and describing the purpose of use or the application.
• Providing solution centric idea to customers
• Responsible for monthly sales targets as well as the overall sales target given by company
• Ad hoc task given by department head

Additional Information:

• Excellent interpersonal communication and presentation skills
• Experience in Construction Project sales, other surfacing material (Laminate, Wallpaper, Carpets etc.,) will be an advantage
• Self-driven and result-orientated
• Independent, creative and resourceful
• Ability to work and cooperate as a team
• Able to work under pressure
• Positive attitude to work a wide range of challenges

Requirements:

• Preferably with 2-3 years experience
• Minimum Diploma Level
• Positive attitude
• Able to work as a team
• Responsible, positive work attitude, good interpersonal skills and fast learner
• Fresh graduates welcome to apply

About the company

Our client, one of the world's leading insurance brokers and with focus on wholesale specialty business.

about the job

In this position as an Broking Support Specialist, you will be reporting to the HOD of the International Property team and work alongside with a small team of Brokers and Account Executives. The ideal incumbent will be expected to liaise with 3rd party cedents and be involved in client's renewals, mid-term adjustments, generating broking slips, generating reports and processing of broking documents.

The ideal incumbent will be expected to ensure transactions are conducted with full transparency, maintaining accurate records and dealing with correspondence appropriately.

** Offers hybrid work arrangement
** Office is located at CBD
** Attractive salary package, bonus and benefits

Experience and skills required

• 1+ years of experience in administration/policy support/underwriting assistant/claims support
• Excellent follow up skills and good administration skills
• Candidates from both life or non-life sector are welcome to apply
• Strong administrative skills and fast learner
• Ability to work well under pressure and tight timeline

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Our client, one of Asia-Pacific’s leading organizations is looking for:

Organisation Development Specialist (HR)

We are seeking an experienced and dynamic Culture and Well-being Specialist to join our team. The ideal candidate will be a strategic thinker, strong implementer, skilled facilitator and an agile self-starter who thrives in a fast-paced environment. You will play a key role in designing and implementing group-wide strategies, fostering a strong organizational culture and uplifting the workforces’ well-being.

Responsibilities:

• Design and Implement Culture Interventions: Diagnose, design and deliver fit-for-purpose interventions to enable our leaders, managers and employees to demonstrate the desired behaviours.
• Drive and manage employee well-being in a holistic approach: Execution of well-being strategy, approach and interventions.
• Facilitate Workshops and Webinars: Lead interactive workshops and webinars sessions for employees and leaders.
• Change Management: Support organizational change by developing and implementing strategies to guide employees through transitions, ensuring effective communication, employee engagement, and a smooth adaptation process.
• Project Management: Lead cross-functional projects, ensuring timely completion, stakeholder engagement, and delivery of expected outcomes. Manage project timelines, budgets, and resources.
• Data-Driven Decision Making: Utilize employee feedback, surveys, and performance metrics to assess organizational needs and effectiveness of interventions. Use data to make informed recommendations for continuous improvement.
• Stakeholder Collaboration: Partner with leaders, HR teams, and other stakeholders to align initiatives with business needs and ensure seamless implementation across departments.

Requirements:

• 5+ years of experience in Organizational Development or a related role with a proven track record of delivering successful OD programs and initiatives.
• Project Management Skills: Demonstrated experience in managing cross-functional projects, including the ability to manage multiple priorities, deadlines, and resources effectively.
• Facilitation Skills: Strong workshop and group facilitation experience with the ability to engage diverse audiences, encourage participation, and manage group dynamics.
• Change Management Expertise: Familiarity with change management principles and the ability to guide teams through organizational change effectively.
• Self-Starter: Highly motivated, independent worker with the ability to take initiative and drive projects from concept to completion.
• Growth Mindset: A passion for continuous learning and improvement, with the ability to inspire the same in others.
• Analytical Thinking: Strong ability to analyze data and trends, draw insights, and make informed decisions.
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to influence and build relationships at all levels of the organization.
• Collaboration: Experience working in cross-functional teams, with the ability to partner with HR, leadership, and other departments to achieve shared goals.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Organisation Development Specialist (HR)”

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Role Overview:
As a Customer Service Specialist, you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

• Provide exceptional customer service through various channels, including client’s chat, over the phone, email, embodying the values of BeFound in every interaction.
  Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
  Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
  Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
  Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.
  Oversee on-site operations, ensuring smooth and efficient interactions to enhance client. experience.
  

Qualifications:

• Previous experience in a customer service or customer-facing role is a MUST.
• Passion for skincare, makeup, and beauty education.
• Having a heart for people takes the initiative to go the extra mile in delighting our clients.
• Strong communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Empathetic and patient demeanour, with the ability to actively listen to customer needs and concerns.
• Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
• Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
• Able to work rotating weeks shifts (Mondays to Saturdays, Tuesdays to Saturdays)

What We Offer:

• A work-from-office environment in a fast-growing, pioneering start-up.
• Opportunities for career trajectory as a Skincare Analyst.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Responsibilities:

• Handling of Adobe and Microsoft product sales
• Achieve the assigned sales quota set by Management & Partners
• Client relationship building & sourcing for new clients
• Manage proposal assembly, approval, presentation and the negotiation of contractual arrangements.
• Drive all Adobe and Microsoft subscription & Hybrid-based objectives as outlined in Partner’s marketing and business plans.
• Weekly sales reporting update to Partners
• Act as the main point of liaison between Partner and Internal Sales teams.
• Work closely with Partners to maintain latest sales strategies and product developments as well as to provide feedback on challenges or areas for improvement.
• Provide live support to Partner marketing events and marketing activities in the areas on product demonstrations and speaking engagements.

Job Requirements:

• Preferably with Minimum of 1 – 2 years sales experience in the IT industry
• Preferably with understanding of cloud-based software and subscription license model
• Ability of cold-calling, account building and maintenance, and closing sales opportunities
• Excellent verbal, presentation and written skills are required
• Team player and a business partner
• Demonstration of ‘on target’ sales performance
• Establishment and effective use of internal and external relationships

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri 9AM to 6:30PM

Responsibilities

• Product Management – Data analytics on the business drivers of the Cash Management product
• Product Development – Working on new products/projects to be launched for the Cash Management franchise, including documentation, UAT testing and process flow/commercialization once live

Requirements

• Good experience and knowledge in transaction banking and cash management preferred
• Good and broad knowledge on payment clearing, payment file formats MT/ISO20022, SEPA and SWIFT
• Good knowledge on accounting/settlement
• Basic knowledge on acquisition and reporting for cash management
• Hands-on experience in testing end-to-end payment systems

Summit Planners Crusaders Pte Ltd is a premier One-Stop Integrated Financial Services Provider, committed to delivering innovative, personalized, and holistic financial solutions. We cater to individuals and businesses, offering services ranging from wealth management and estate planning to investment advisory and insurance.

We are looking for a driven and visionary Investment Specialist Manager to lead our investment team, craft high-impact strategies, and ensure our clients achieve financial success. If you have strong leadership skills, a passion for financial markets, and a knack for building lasting client relationships, this is your chance to excel!

As the Investment Specialist Manager, you will take charge of spearheading investment strategies and fostering client confidence through expert financial advice. Key responsibilities include:

Key Responsibilities:

• Team Leadership:Lead and mentor a team of investment specialists to deliver outstanding client solutions.
  Oversee training and development programs to elevate team capabilities.
  
• Client-Centric Investment Strategies:Develop and implement tailored investment strategies for high-net-worth individuals (HNIs) and corporate clients.
  Act as a trusted advisor, offering customized financial solutions that align with clients' goals, risk profiles, and market opportunities.
  
• Portfolio Management:Manage and optimize diversified investment portfolios, ensuring strong performance and adherence to objectives.
  Continuously monitor market trends and recommend adjustments to portfolios as necessary.
  
• Market Expertise:Stay ahead of global and regional economic developments, identifying new investment opportunities.
  Share timely market insights and investment updates with clients and team members.
  
• Collaboration Across Services:Work closely with financial planners, insurance consultants, and estate planning specialists to deliver comprehensive financial solutions.
  Foster synergy within the company to maximize client satisfaction and business growth.
  
• Compliance and Risk Management:Ensure all investment activities adhere to regulatory guidelines and internal policies.
  Proactively identify and mitigate risks in portfolios and strategies.

What You Bring:

• Education & Credentials:Bachelor’s degree in Finance, Economics, Business, or a related field or Local Diploma.
  Advanced certifications (CFA, CFP, or equivalent) and completion of CMFAS Modules 5, 8, 9, and 9A are highly preferred.
  
• Experience:Minimum 5-7 years in investment advisory, wealth management, or portfolio management, with at least 2 years in a leadership role.
  
• Skills:Strong leadership and team management abilities.
  In-depth knowledge of financial instruments, markets, and investment strategies.
  Exceptional analytical and decision-making skills.
  Excellent interpersonal and communication skills, with the ability to simplify complex financial concepts.
  
• Mindset:A visionary leader with a client-first approach and a passion for driving success.
  Highly motivated, detail-oriented, and results-driven.

What We Offer:

• Attractive Compensation: Competitive base salary, performance bonuses, and other incentives.
• Professional Development: Opportunities for certifications, leadership training, and career advancement.
• Comprehensive Benefits: Health insurance, wellness programs, and retirement planning support.
• Cutting-Edge Tools: Access to advanced financial tools and resources to enhance your expertise.
• Dynamic Work Culture: A collaborative and innovative environment that values your ideas and contributions.

Why Join Us?

At Summit Planners Crusaders, you’ll be part of a forward-thinking company that empowers you to make a significant impact. As an Investment Specialist Manager, you’ll lead a team dedicated to transforming lives by delivering exceptional financial solutions. Your expertise will shape the future of our clients and contribute to the growth of our organization.

Ready to lead and inspire? Apply today!

Job Description & Requirements

• Design and prototype user-friendly interfaces and experiences for blockchain applications.
• Responsible for the development and launch of an innovative Pre-Market trading platform
• Collaborate with developers to implement design solutions and ensure usability.
• Conduct market analysis to identify trends, competitor offerings, and customer needs in the blockchain space.
• Gather and analyze user feedback to inform product development and improvements.
• Develop and execute pre-market strategies, including go-to-market plans, positioning, and messaging.
• Work with marketing and sales teams to prepare for product launches.
• Collaborate with engineers, product managers, and other stakeholders to align product features with market demands.
• Communicate design concepts and product strategies effectively to both technical and non-technical audiences.
• Ensure that all products adhere to industry standards and regulatory requirements.
• Stay updated on blockchain technology trends and security best practices.
• Develop tailored strategies for emerging technology sectors, such as virtual reality and AI
• Qualifications:
• Bachelor’s degree in Design, Computer Science, Business, or a related field.
• 3+ years of experience in product design or a related role, preferably within blockchain or fintech.
• Hands on experience on virtual reality & AI technologies.
• Experience in Data driven promotional strategy.
• Proficiency in design tools (e.g., Figma, Sketch, Adobe Creative Suite).
• Business level Mandarin speaking is required as the candidate will be required to liaise with Mandarin stakeholders, vendors and counterparts on daily basis in China & Hongkong region.
• Strong understanding of blockchain technology and its applications.
• Excellent analytical,problem-solving, and communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Willingness to work in the late evening hours to accommodate regional team meetings is required.

Job Description:

•  Develop branding strategies and innovate new ideas to support company expansion and growth.
•  Utilize diverse communication channels to enhance customer acquisition efforts.
•  Familiar with various social media marketing strategies
•  Manage various aspects of new sales campaigns and launches.
•  Stay updated on market trends and effectively communicate strategies to clients.

Qualifications

• Diploma/Degree in Marketing related fields
• Fresh-grads welcome!
• Strong communication and interpersonal skills are essential.
• Desired attributes include commitment, self-drive, positivity, and initiative.
• Familiarity with current marketing trends and strategies is preferred, along with being driven, resourceful, creative, and detail-oriented.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Location: Redhill

Duration: 1 year contract

Working hours: 8.30am to 6.00pm (Mon to Fri)

Salary Range: $2700 basic + incentives (tiered up to $2400)

Average monthly gross salary is $4100 to $5100

Responsibilities:

• Follow up and convert motor insurance renewals for existing and new customers.
• Cross-sell other general insurance products to customers.
• Provide excellent customer service and support to ensure a positive customer experience.
• Meet and exceed sales targets and KPIs.
• Maintain accurate records of sales activity and customer interactions in the Salesforce system.
• Stay up to date with product knowledge, market trends, and industry regulations.
• Collaborate with the coworkers/ insurers/respective stakeholder to develop strategies for revenue growth.
• Other ad hoc duties assigned

Requirements:

• Minimum Diploma/ Degree in any field
• Minimum 1-2 years’ Motor insurance experience with other General insurance products knowledge
• Candidates who possess BCP, PGI, HI or ComGI will have added advantage
• Proficient in Microsoft Office

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

In this role, you will work closely with the agency force and agency distribution team to drive Health sales, create sales opportunities, monitoring the sales activities and be the intermediary to all agency support functions. As part of this dynamic role, you will report to the Head of Health Distribution Strategy to drive a productive Agency Distribution for Health.

Job Description:

• Monitor agency sales through appropriate sales analyses and reports
• Be project IC / Lead for assigned Health initiatives and projects
• Create a culture of commitment and achievement
• Work closely with Agency distribution team to drive Health sales
• Assist in the development of sales initiatives to drive activities & performance
• Handle all issues and queries for the Agency Leaders (ALs) and Financial Consultants (FCs) to ensure alignment with PACS goals
• Be the Health Specialist handling product queries
• Develop positive business relationships with internal and external customers
• Manage and drive the implementation of process improvements
• Any other projects or tasks assigned

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment
• Strong analytical & Excel skills
• Experience in performance management

Working Experience

• Sales experiences in the insurance industry preferably LIFE
• Agency Distribution experience
• Knowledge of MediShield Life and Integrated Shield

Professional Qualifications

• CMFAS M5, M9, M9A and HI certifications is preferred

Education

• Bachelor in Business or related fields of study

Language

• English

Role Overview:
As a Client Success Specialist, you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

• Provide exceptional customer service through various channels, including client’s chat, over the phone, email, embodying the values of BeFound in every interaction.
  Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
  Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
  Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
  Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.
  Oversee on-site operations, ensuring smooth and efficient interactions to enhance client. experience.
  

Qualifications:

• Previous experience in a customer service or customer-facing role preferred.
• Passion for skincare, makeup, and beauty education is a bonus.
• Having a heart for people, takes the initiative to go the extra mile in delighting our clients.
• Strong communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Empathetic and patient demeanor, with the ability to actively listen to customer needs and concerns.
• Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
• Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
• Able to work on Saturdays (Rotating weeks - Mondays to Saturdays, Tuesday to Saturdays)

What We Offer:

• A work-from-office environment in a fast-growing, pioneering start-up.
• Opportunities for career trajectory as a Skincare Analyst.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

The Client is a prestigious global bank and they are seeking individuals who are enthusiastic about the investment market to join their team of investment advisers to bring greater value to their clients.

About the job

• Work closely with relationship managers to understand clients investment needs & preferences and risk appetite, thereafter, providing sound recommendations and advisory.
• An ideal candidate should have a strong understanding of investment products such as UTs, Bonds, Equities & structured products.
• Keep up with market trends & news and provide timely updates to the relationship managers & clients.
• Work together with the team and contribute to the production of collaterals for internal and external stakeholders.
• Adhere to all company policies & regulations.

Skills and experience required

1. Minimum 5 years of relevant banking sales experience
2. Good communication & interpersonal skills
3. Good understanding of financial markets & investment instruments

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Job Description: Senior Avaya Platform Specialist with Network and Security Expertise

Position Overview:

We are seeking an experienced Senior Avaya Platform Specialist with a strong background in networking and network security. With 18 years of expertise, the ideal candidate will lead the design, deployment, maintenance, and security of Avaya communication systems, ensuring seamless integration with the organization's network infrastructure while safeguarding communication systems from potential threats.

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Key Roles and Responsibilities

1. Leadership and Strategic Oversight:

Lead the design and implementation of Avaya platforms, ensuring alignment with organizational goals.

Oversee the integration of Avaya systems with complex network infrastructures.

Provide expert guidance on telecommunication strategies, network architecture, and security best practices.

2. Advanced System Administration:

Manage and optimize advanced Avaya solutions, including Avaya Aura, Avaya IP Office, and Avaya Contact Center platforms.

Oversee system upgrades, patches, and lifecycle management to ensure performance and reliability.

Design and manage complex call flows, IVR systems, and SIP trunking solutions.

3. Network and Security Integration:

Collaborate with network teams to configure routers, switches, and firewalls for Avaya system integration.

Implement Quality of Service (QoS) to ensure optimal voice and video communication performance.

Design and enforce robust security measures for Avaya platforms, protecting against VoIP vulnerabilities, DDoS attacks, and unauthorized access.

4. Troubleshooting and Incident Management:

Lead the resolution of complex system and network issues, conducting root cause analysis and applying preventive measures.

Act as the primary escalation point for Avaya-related incidents and outages.

Partner with vendors and service providers for advanced troubleshooting and support.

5. Project Management:

Oversee large-scale deployments, migrations, and upgrades of Avaya systems and associated network infrastructure.

Manage project timelines, budgets, and resources while ensuring high-quality delivery.

Collaborate with cross-functional teams for seamless project execution.

6. Optimization and Performance Tuning:

Monitor system and network performance, identifying and addressing bottlenecks.

Optimize call routing, failover configurations, and bandwidth utilization for efficient communication.

Develop and implement disaster recovery and business continuity plans for Avaya systems.

7. Compliance and Documentation:

Ensure Avaya platforms adhere to industry regulations (e.g., PCI-DSS, HIPAA).

Maintain detailed documentation of system architecture, configurations, and security protocols.

Develop user-friendly guides, SOPs, and training material for technical teams and end-users.

8. Mentoring and Knowledge Sharing:

Train and mentor junior team members in Avaya platforms, network protocols, and security best practices.

Conduct technical workshops and knowledge-sharing sessions to upskill the team.

Stay updated on emerging Avaya technologies, network advancements, and security trends.

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Required Skills and Qualifications

Technical Expertise:

Mastery of Avaya platforms (Avaya Aura, Avaya IP Office, Avaya Session Border Controller, Avaya Contact Center).

In-depth knowledge of networking protocols (TCP/IP, SIP, H.323), routing, and switching.

Proficiency in network security tools and practices (firewalls, VPNs, IDS/IPS, VLANs).

Expertise in VoIP technologies, QoS, and bandwidth management.

Certifications (Preferred):

Avaya Certified Support Specialist (ACSS) or Avaya Certified Implementation Specialist (ACIS).

Cisco certifications (e.g., CCNA, CCNP) or equivalent in networking.

Security certifications such as CISSP, CEH, or CompTIA Security+.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Cyber Security Specialist (VAPT)

Job Description

Architect, design, review and implement cyber security resilient in our product and projects. You are familiar with cloud security architectures and solutions, making sure the companies can operate in a safe, secure environment.

Responsibilities

• Responsible in managing CyberSecurity VAPT, Vulnerability Assessment, Risk Management and Testing.
• Manage Network and Cloud Security Risk Assessment and Audit.
• Involved in handling Government Projects related to risk, security attacks and system solutions.
• Consultancy on software and hardware for security vulnerabilities and risks
• Plan VAPT, execution, result analysis and provide fix recommendation.
• Provide guideline such as coding, key management, hardening, patch management, backup management, incident management, etc.
• Familiar with IM8 requirements and CIS, NIST security benchmark, cyber security tools to perform preliminary scan.

Skills Required

• Strong in knowledge in CyberSecurity, Risk Assessment, VAPT, Vulnerability and Cloud Security.
• Strong in VAPT management.
• Technically incline in CyberSecurity, Cloud, Risk and Vulnerabilities.
• Possess knowledge of IM8 and Government projects experience is preferred.
• Degree/Certifications in CyberSecurity.
• Possess CyberSecurity certifications.
• Possess Government domain is preferred.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses, specializing in Cloud environment
• Experience in mobile device management
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install and deployment of workstations (desktops/laptops)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to service desk operations
• Deploying and configuring existing and new business processes

Skills & Qualifications:

• Minimum 3-5 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with MacOS/iPadOS/iOS devices and Linux OS devices such as Ubuntu is an added advantage
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures
• Able to work independently as the sole point of support for a team of 80 employees

What you'll do:

This position identifies training needs and develops customized training paths in order to achieve satisfaction and loyalty. They provide an extensive curriculum to educate our audiences on the use of; sale, support and value of the Geotab product suite, in addition to our Marketplace Partner integration offerings.

How you'll make an impact

• Assist in mapping training plans for employees, customers and resellers.
• Initiate and deliver comprehensive onboarding processes and technical training to partners and customers, learn and apply new delivery methods with the help of senior training specialists, adapting training curriculums (outsourced and/or in-house) to diverse audiences.
• Develop material in line with business needs
• Act as a competence guide for partners.
• Assist in the successful implementation and utilization of the LMS system (myLearning) alongside internal teams
• Ensure all materials and services are available and adapted to the audience.
• Maintain accurate customer interaction documentation and quality case management records.
• Facilitate customer feedback and follow through.
• Understand partner and customer needs and transfer the information to other Geotab teams (e.g. Product management, Development, others)
• Act as product SME within the team
• Allows partners and customers to work with Geotab products in scalable and efficient ways.
• Stay up-to-date on the latest Geotab solutions
• Support Geotab global strategic initiatives.

What you'll bring to the role

• Languages: Fluent English + Bahasa Indonesian (knowledge of Thai is a plus)
• A strong aptitude for learning and navigating new software platforms, demonstrating adaptability and quick comprehension of unfamiliar tools.
• Good communication skills.
• Adaptability, proactiveness, patience and empathy.
• High attention to detail and strong organizational skills.
• University degree.
• 3+ years of experience in a similar role (industry experience is strongly preferred)

• Drive and manage end-to-end recruitment processes, including workforce planning, candidate sourcing, interviewing, and selection.
• Develop and implement talent development strategies to support employee growth, succession planning, and retention.
• Evaluate and screen candidate resumes, arrange interviews, and manage the entire recruitment process.
• Own and drive innovative sourcing strategies, initiate new projects and/or optimize current processes to improve recruiting process and efficiency.
• Partner with hiring managers to identify their business needs and requirements
• Pre-screen candidates through phone calls.
• Arrange virtual or face-to-face interviews with candidates and hiring manager.
• Maintain and manage the talent pool, ensuring efficient candidate tracking and management.
• Communicate seamlessly with candidates and internal teams from diverse cultural backgrounds to ensure a great candidate experience
• Advocating the company as a great place to work for all candidates.
• Promote company culture and enhance the employer branding within the industry.
• Ensure necessary on-boarding documentation and activities are completed promptly and accurately.

Job requirements:

• At least a Diploma, or Bachelor's Degree in any field.
• Those with Engineering education background will be an added advantage.
• Minimum 5 years of recruitment experience
• Excellent communication, planning, organisation, interpersonal skills and able to work independently
• Able to handle high volume of transactional work
• Good understanding of common HR practices and Employment related legislation
• Proficient in Microsoft Office applications (i.e. Word and Excel)
• Positive attitude with a service-oriented mind-set

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a HR & Admin Officer to be part of their HR Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of HR & Admin Officer:

• Process monthly payroll, timesheets, claims, and government-related submissions.
• Manage end-to-end recruitment, partnering with departments and conducting talent outreach.
• Develop recruitment materials and support employer brand initiatives.
• Utilize HR analytics to assess recruitment and retention efforts.
• Coordinate onboarding and offboarding processes.
• Identify training needs, manage course registrations, and maintain training records.
• Organize employee engagement events and support CSR programs.
• Oversee office administration, insurance renewals, and employee record maintenance.

Requirements:

• Diploma or Degree in related field
• 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De