Job description

We are looking for individuals who are self-motivated, has good communication and interpersonal skills. You must possess a positive disposition and be able to communicate fluently. We are looking for someone who is IT savvy and able to pick up fast. You will be required to:

• To conduct tele sales and interviews
• Check and update existing database

**Location of work: Alexandra Road

** Hourly rate ($13 /hr) + CPF contribution

JOB REQUIREMENTS

* Minimum GCE 'O' Levels

* Experience in call centre environment with tele sales and tele interviewing experience is a must

* Able to communicate fluently in English plus any mother tongue will be an advantage

* Highly motivated with good interpersonal skills

* Needs to be IT savvy + Basic MS Excel skills

* Housewives or students with relevant experience and IT skills are welcome to apply

* 20 years old and above

* Able to commit 5 days a week, from 9am to 6pm.

* Able to commit minimum 4 months or longer.

**Interested parties may apply via Whatsapp for more immediate response at 87743913.

Company: McLaren Automotive Asia
Location: Singapore
Department: Marketing & PR
Reports To: Marketing & PR Senior Manager, Asia Pacific

Overview:

McLaren Automotive is seeking a dynamic, ambitious, and resilient Regional Marketing & PR Lead to drive brand awareness and engagement across Australia - New Zealand and North Asia markets. The ideal candidate will have a strong background in Automotive or Luxury Brand marketing and public relations, with a passion for high-performance cars and motorsport.

Key Responsibilities:

• Strategic Planning: Develop a solid understanding of the global / regional marketing & PR strategy; adapt and implement a retailer strategy that meets the business and Brand priorities and the local market needs.
• Campaign Management: Design and execute innovative marketing campaigns, including digital, social media, events, and experiential marketing, tailored to the regional audience. Specifically, for model launches, working with the retailer network to develop a holistic localized launch plan aligned with the regional strategy
• Branding: Lead the National Brand campaign for Australia market to increase brand desirability and penetration, ensuring all marketing and PR initiatives align with the brand’s vision and values while resonating with local audiences. As regional McLaren ambassador, represent, guide, and assess retailer alignment to global brand guidelines.
• Media Relations: Build and maintain strong relationships with key local media outlets, influencers, and industry stakeholders. Plan, implement and manage public relations programs to proactively generate positive media coverage for McLaren’s models and initiatives. Create impactful press releases, press kits, and related media materials.
• Event Coordination: Lead the planning and execution of regional events, including product launches, motorsport events, and client engagement activities.
• Retailer Marketing: Responsible for reviewing retailer marketing & PR plans and ensuring the plans specifically address that market’s sales challenges and maximizes opportunities to grow brand awareness and McLaren segment share.
• Market Analysis: Conduct market research to understand customer preferences, competitive landscape, and emerging trends. Use insights to inform marketing strategies and initiatives.
• Collaboration: Work closely and build a network within the global marketing and PR teams, sales department, regional retailers and local agencies to ensure cohesive messaging and brand representation.
• Budget Management: Manage the regional marketing budget effectively, ensuring optimal allocation of resources for maximum impact. Support retailers in budget projections considering order targets, market priorities and retailer profitability.
• Performance Measurement: Monitor and analyse the effectiveness of marketing and PR initiatives, providing regular reports and recommendations for improvement of activation quality and KPIs, ROI, and processes.

Qualifications:

• Education: Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Experience: 5+ years of experience in marketing and public relations, preferably in the automotive or luxury / prestige brands sector.
• Skills:
  • Proven track record of successful campaign management and media relations.
  • Experience in product launch campaign-marketing, including presenting, internal reporting
  • Experience integrating and delivering brand / product awareness and lead generation campaigns
  • Strong communication and interpersonal skills.
  • Proactive creative thinker with excellent problem-solving abilities to support sales goals and objectives.

Passion for Automotive: A genuine interest in high-performance vehicles and motorsport

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 16 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

• Facilitate smooth check-ins and check-outs for guests.

• Deliver exceptional front desk services to ensure guest satisfaction.

• Efficiently assign rooms and handling administrative tasks.

• Process guest payments with attention to detail and professionalism.

• Collaborate with bell service and staff management to ensure seamless operations.

• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

• Accommodating both general and unique requests to enhance the guest experience.

• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

• Diploma in Hotel Management or equivalent.

• Working knowledge with OPERA cloud would be an added advantage

• Exceptional interpersonal skills to effectively interact with guests and colleagues.

• Excellent written and verbal communication skills to convey information clearly and professionally.

• Patience and good listening skills to understand and address guests' needs effectively.

• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295

Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over the phone.
• Listen, probe and question in order to clarify and understand customer needs
• Any other ad-hoc tasks assigned

Requirements:

• N Level and above
• Proficient in relevant computer applications (Microsoft Applications)
• Able to multitask
• Able to work 12-hour night shift (8pm to 8am, 2-days-work-2-days-off on rotational basis)
• Able to work independently

Additional Information:

• Starting basic salary range of $1,700 to $1800
• 15 to 16 working days a month, depending on roster
• Training will be provided in office hours (9am to 6pm) for the first week
• Night-shift allowance of $10 per rostered night worked
• 12 weeks probation
• Incentives are applicable upon confirmation (more details during the interview)
• Recruitment is subject to background check and clearance

Description:

• Working hours: 5/5.5 Days
• Commitment period: 6 months (Convertible/Extendable)
• Location: Kallang Pudding Road
• Basic salary : $2290 + Shift Allowance $100

Roles & Responsibilities:

• Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems.
• Escalate cases that do not fall within FAQs to the relevant and correct parties.
• Follow-up on outstanding cases and perform call-backs to customers if necessary.
• Consistently deliver excellent quality service to our customers to achieve customer satisfaction
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Data entry and other ad-hoc duties assigned

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Gisalle Lim

Registration Number: R23115299

EA Licence No.: 06C28 59 (MCI Career Services Pte Ltd)

- 1 Year Contract (Convertable)

- Up to $3000

- Office hours

- Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Salary:

• Up to $3000

Working hours:

• Mon to Fri: 9am to 6pm

Location:

• Bukit Merah

Requirements:

• Good interpersonal, communication and written skills
• Proactive, committed and self-motivated
• Positive team player who is also able to work independently
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Description

• Thorough cleaning of guest rooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
• Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
• Must be very responsive to guest requests and be able to communicate easily with them in English. A second language is a plus.
• Must be able to work a flexible shift. Bending and lifting are part of the job.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.

Job Requirements

• Good customer service, communications and interpersonal skills are a must.
• Preferably (at least) 2 years' experience.

JOB SCOPE

• Be customer centric with internal and external guests via all communication channels.
• Deliver high touch experience that is aligned with Company Service Strategy to all guests.
• Tackle first level complaint with a pleasant disposition.
• Agility to handle services and requests effectively & efficiently.
• Apply logic in guests challenges and proactively offer/discuss resolution with a Manager on Duty.
• Up-to-date with hotel information of events/activities to provide accurate information in a timely manner.
• Responsive to emergency situations in according to hotel guidelines.
• Contribute to achieve individual and team KPIs.
• Support other responsibilities that may be assigned from time to time.

JOB REQUIREMENTS

• Minimally GCE ‘O’ Level, Nitec or higher.
• Customer centric attitude and work well under pressure.
• Compose in handling complaints and emergencies.
• Ability to multi-task and comfortable with applications and technology.
• Excellent telephone etiquette.
• Effective communication skills, both verbal and written.
• Permanent Night Shifts, subject to changes depending on operation needs.
• High collaboration and adaptable to changes in a dynamic environment.
• Mature, meticulous, resourceful, organized and able to work independently.
• Work is subjected to change to meet business/operational need.
• Able to work in front of computer and sit for extended periods of time.
• Must be fluent reading, writing and speaking English & Chinese as the successful candidate will be required to liaise with Chinese / English speaking guests.

Looking for Pastry Commis

Location: Lavender

Type: Perm Part-Time

Responsibilities:

Assist in preparing and producing pastries and desserts.

Follow recipes and maintain quality standards.

Keep the pastry station clean and organized.

Support the pastry chef with daily tasks.

What We Offer:

Competitive salary.

Opportunities for growth.

A creative work environment.

Requirements:

1. No experience needed.

2. Able to work on weekends.

3. Strong attention to detail and creativity.

4. Ability to work in a fast-paced environment.

How to Apply:

Singaporeans/PRs/Student Pass/LVTP only!

Interested applicants may apply here or WhatsApp 85881419.

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Benefits:

• Flexible Benefits
• Learning and Development Opportunities
• F&B Staff Discount

Operations

• Answers incoming calls
• Directs call to guest rooms, staff, or departments
• Places outgoing calls
• Receives guest messages
• Logs all wake-up call requests and performs wake-up call services
• Provides information about hotel services to guests
• Understand the telephone operator PABX switchboard operations
• Knows what action to take when an emergency call is required
• Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed
• Assists in reporting telephone equipment or service complaints and problems
• To be fully aware of and adhere of health and safety, fire and bomb threat procedures
• Multitasking abilities will always come in handy, because an operator may be asked to do other jobs as well
• Must be polite and courteous while answering the phone
• Open and close telephone functionality on the hotel front office software
• Keep records of calls placed and received by all departments and recording the call charges
• Following telephone etiquette

Experience:

Experience as a Call Centre agent in previous establishments will be an added bonus

Job Description

• Industry/Organization Type: Inbound Tour Operator
• Position Title: Travel Agent/Travel Consultant/Travel Advisor (In-bound)
• Working Location: Nearest MRT – Outram Park
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $3,000 + VB
• Duration: Permanent

Key Responsibilities

• Regularly update knowledge on the latest travel industry news, trends, and regulations to provide informed recommendations to clients.
• Offer detailed information and recommendations about destinations, including insights on attractions, accommodations, and dining options.
• Design travel itineraries that align with clients' budgets and specific requests, ensuring a satisfying and feasible travel plan.
• Promptly respond to client inquiries via emails and calls, addressing any questions or concerns they may have about their travel arrangements.
• Assist clients with last-minute changes or updates to their itineraries, demonstrating flexibility and problem-solving skills.
• Work closely with various stakeholders such as restaurants, hotels, and transportation services to secure reservations and ensure a smooth travel experience for clients.

APPLY NOW!!!

• At least 1 year of experience in planning and coordinating travel arrangements, preferably within Singapore.
• Have knowledge of travel logistics, including visa requirements, travel insurance, and international travel regulations.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68918 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

• Facilitate smooth check-ins and check-outs for guests.

• Deliver exceptional front desk services to ensure guest satisfaction.

• Efficiently assign rooms and handling administrative tasks.

• Process guest payments with attention to detail and professionalism.

• Collaborate with bell service and staff management to ensure seamless operations.

• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

• Accommodating both general and unique requests to enhance the guest experience.

• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

• Diploma in Hotel Management or equivalent.

• Working knowledge with OPERA cloud would be an added advantage

• Exceptional interpersonal skills to effectively interact with guests and colleagues.

• Excellent written and verbal communication skills to convey information clearly and professionally.

• Patience and good listening skills to understand and address guests' needs effectively.

• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295

The Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a guests or an external soure.

MANAGES ALL GUEST SERVICES TASKS (CONCIERGE / POTERAGE / DOORMAN)

• Supervises and participates in the activities of the personnel in charge of handling and safe keeping of all

incoming, outgoing, and stored baggage

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the surrounding areas

• Ensures the smooth running of the hotel entrance and driveway operations by performing all tasks in

adherence with the code of ethics as accordance by Pullman Singapore Orchard

• Accommodates all guest needs and requests, anticipating needs, and creating memorable experiences

through personalized service

• Gather, summarize, and provide information to guest about the property and the surrounding area

amenities, including special events and activities

Knowledge and Experience

· Certificate realted to customer service or hospitality

· Minimum 1 year relevant experience with Concierge or Guest Services

· Excellent communication skills in English and ability to communicate in a second language

Contract duration: 6 months / 12 months

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder
• Possess 1 - 2 years in a call centre environment, preferably in the financial industry
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

• Facilitate smooth check-ins and check-outs for guests.

• Deliver exceptional front desk services to ensure guest satisfaction.

• Efficiently assign rooms and handling administrative tasks.

• Process guest payments with attention to detail and professionalism.

• Collaborate with bell service and staff management to ensure seamless operations.

• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

• Accommodating both general and unique requests to enhance the guest experience.

• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

• Diploma in Hotel Management or equivalent.

• Working knowledge with OPERA cloud would be an added advantage

• Exceptional interpersonal skills to effectively interact with guests and colleagues.

• Excellent written and verbal communication skills to convey information clearly and professionally.

• Patience and good listening skills to understand and address guests' needs effectively.

• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295

JOB SCOPE

As a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories.

The role will require you to perform and enhance multiple guest’s experience of the Infinity Pool from welcoming all guest, walking all guest to their sun beds area, setting up guest’s sun beds, providing guest with a fresh towel, introducing guest to the offerings / directional of the areas at the same time ensuring their stay at the Infinity Pool was a memorable and everlasting experience.

Operational Related

• Warmly welcome and engage all guests visiting the Infinity Pool.
• Share a quick introduction of the offerings available while escorting guests to their dedicated sun beds.
• Provide exceptional service and create a memorable experience for all guests.
• Set up and maintain the available sun beds, ensuring that they are ready for the next guests.
• Take and process food and beverages orders.
• Interact with guests and answer their inquiries appropriately.
• Process guests’ requests. Own and communicate requests that are not directly related to the Infinity Pool, to the respective department and ensure that the requests are fulfilled.
• Conduct tours at the Infinity Pool.
• Ensure the availability of fresh towels, and present them to the guests.
• Maintain and ensure that the towel distribution counter and return bins are neat and presentable.
• Ensure that the Infinity Pool deck area is clean and presentable.
• Ensure adherence to Company policy for access to the Infinity Pool
• Bid all guests with a fond farewell upon their departure.

Departmental Related

• Be familiar with the local community and major events in town, and make appropriate recommendations to guests to enhance their stay.
• Maintains close liaison with all other Departments to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest experiences.
• Monitor activities in the Infinity Pool and report any suspicious characters, items or/and activities to the Manager.
• Perform administrative duties as requested such as filing of reports.
• Contribute ideas to improving the operations of Pools & Recreation.

JOB REQUIREMENTS

• Minimum GCE ‘N’ or ‘O’ Levels.
• Excellent guest relations and communication skills.
• Prior customer service experience in the same capacity is an advantage.
• Possess a good command of spoken and written English.
• Ability to speak additional languages is an advantage.
• Pays attention to details.
• Able to speak in front of groups.
• Be willing to work shifts in an outdoor Pool environment.
• Able to work with minimum supervision.
• Team player who takes the initiative to assist other Team Members when required.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Well-groomed with professional disposition.

What You’ll Actually Do! 

You will be a member of Wise’s Partnerships team to help provide skilled onboarding support to customers of Wise’s partners who utilise Wise's platform/API services:

• Ensuring that we offer an excellent due diligence support and onboarding experience specialised attention for platform end-customers;

• Reviewing CDD/EDD documents, as well as communicating alongside various departments to guarantee an optimal speed for transfers;

• Identifying, gathering data to supporting and escalating product issues (bugs); 

• Helping to improve existing processes by providing daily feedback to specialists or team lead (onboarding, tooling, training, mentoring);

• Working with other Due Diligence teams to expand PDD coverage to all necessary regions;

• Having a deep understanding of different platform building blocks, verification models, customer models, country risks and regulatory requirements across multiple geographies;

• Performing Due Diligence on existing, new and/or potential platform end-customers based on risk mitigation controls and certain trigger events;

• Providing guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;

• Assessing Risk level of referred profiles that may or may not meet the risk criteria expected from escalations, collaborating with appropriate stakeholders;

• Keeping up to date with updates and changes in Wise’s internal risk-based approach to KYC/CDD.

• Outbound Call Agent (Call Centre)
• Salary: $ 2000 - $ 2800
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Bukit Merah Central

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

What do we expect from you?

Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through upselling and increasing length of stay.

How your day looks like:

• Accountable for maximizing revenue by converting reservation enquiries in accordance with the hotel selling strategy, and providing an excellent standard of customer service.
• To answer all incoming reservation enquiries, by telephone, fax or email, in a timely manner, to the agreed departmental standard, and wherever possible convert them into bookings.
• To be fully knowledgeable in the operation, functionality and standards required in using Opera and TARS System.
• To adhere to the minimum rate / minimum stay selling strategies, as implemented by the revenue. team, whilst always attempting to gain the highest possible revenue advantage for the hotel
• To input reservations into Opera reservation system, ensuring all details are accurate and complete in line with agreed departmental standards.
• To update any special requests and billing details in Opera.
• To provide polite and friendly response to all incoming telephone enquiries.
• To be fully aware of the hotels facilities and to pass information on to the customers, and to maximize hotel revenue by taking every opportunity to up-sell products and hotel services wherever possible.
• To process all enquiries and reservation confirmations on the same day as receipt.
• To maintain accurate filing systems for all correspondence within the department.
• To build a good rapport with customers / regular bookers on the telephone to encourage future loyalty and business opportunities.
• To identify potential sales leads for the sales team to develop future accounts.
• To be aware of the hotels financial targets and the contribution made by the reservations team in achieving those targets.
• To ensure a high degree of personal skills, accuracy and attention to detail, and a positive attitude.
• To perform as part of a team, assisting colleagues where necessary and carrying out relevant duties as requested by the Reservations Supervisor and Director of Revenue Management.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends -fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Scope

• Install, maintain, and enhance electrical systems and components, including fuses, lights, and wiring
• Inspect, test, and diagnose issues with electrical systems and components
• Test electrical systems and components to ensure proper functioning
• Complete required documentation of repairs and service information
• Ensure adequate inventory of necessary supplies and parts
• Calibrate equipment to provided specifications
• Troubleshoot problems and make timely repairs

Requirement

• Nitec or Diploma in Electrical / Electronic or relevant discipline
• 2 - 4 years of relevant work experience
• Please state your expected salary and date of availabilty

Job Description:

• Handles inbound calls from members of public
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

Job Requirements:

• Minimum 1 year of experience in contact centre environment and/or service-related industry
• Possess O level/Higher NITEC
• Able to converse with mandarin-speaking callers
• Able to converse in dialects is a plus but not mandatory

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

• Facilitate smooth check-ins and check-outs for guests.

• Deliver exceptional front desk services to ensure guest satisfaction.

• Efficiently assign rooms and handling administrative tasks.

• Process guest payments with attention to detail and professionalism.

• Collaborate with bell service and staff management to ensure seamless operations.

• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

• Accommodating both general and unique requests to enhance the guest experience.

• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

• Diploma in Hotel Management or equivalent.

• Working knowledge with OPERA cloud would be an added advantage

• Exceptional interpersonal skills to effectively interact with guests and colleagues.

• Excellent written and verbal communication skills to convey information clearly and professionally.

• Patience and good listening skills to understand and address guests' needs effectively.

• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295