Objectives of this role

• Analyze and evaluate current systems and structures.
• Develop objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organisations' resources.
• Interview personnel and conduct on-site observation to ascertain unit functions, work performed and methods, equipment and personnel used.
• Prepare and recommend proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems.
• Record and analyse organisations’ work flow charts, records, reports, manuals and job descriptions.

Requirements:

• Degree in business administration or related field required.
• Previous experience in business consulting preferred.
• Certification as management consultant is a plus.
• Strong research and data collection skills.
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in Microsoft Office.
• Familiar with a wide range of business management software such as business invoicing programs, word processing programs, CRM, database, and asset management software.

Job Highlights

• High Commission Base
• Sales Incentives
• Performance bonus and Company Trips
• Sales training provided
• Leads provided
• Start ASAP

Job Description

ROCKSTAR IS HIRING & WE WANT YOU TO SUCCEED! ROCK IT ON!!!

• Fully Commission Based
• High Commission & Sale Incentives
• Positive learning attitude and takes pride in your work
• Able to work efficiently and calmly under pressure
• Willing to learn more about Interior Designing
• Highly Motivated & Sales Target Driven
• Highly Customer-oriented with excellent communication skills
• Highly Responsible & Reliable
• Independent with sales-target driven mindset
• Training can be provided
• Dealing with residential and commercial or others

Requirements -

• Individuals with good communication skills
• Creative and have passion in Interior Design
• Self-motivated and sales target driven
• Responsible, proactive & good work attitude
• Able to work in a team and individually
• Able to visualize concepts and explains the interest in changing trends in design
• Bilingual in English & Mandarin in order to liaise with Mandarin-speaking customers.

Interested candidates are invited to apply online by clicking ‘APPLY NOW’ button below with an updated resume.

Only shortlisted candidates will be notified.

Thank you for applying.

Job Highlights

• High Commission Base
• Sales Incentives
• Performance bonus and Company Trips
• Salea training provided
• Leads provided
• Start ASAP

Job Description

ROCKSTAR IS HIRING & WE WANT YOU TO SUCCEED! ROCK IT ON!!!

• Fully Commission Based
• High Commission & Sale Incentives
• Positive learning attitude and takes pride in your work
• Able to work efficiently and calmly under pressure
• Willing to learn more about Interior Designing
• Highly Motivated & Sales Target Driven
• Highly Customer-oriented with excellent communication skills
• Highly Responsible & Reliable
• Independent with sales-target driven mindset
• Training can be provided
• Dealing with residential and commercial or others

Requirements -

• Individuals with good communication skills
• Creative and have passion in Interior Design
• Self-motivated and sales target driven
• Responsible, proactive & good work attitude
• Able to work in a team and individually
• Able to visualize concepts and explains the interest in changing trends in design
• Bilingual in English & Mandarin in order to liaise with Mandarin-speaking customers.

Interested candidates are invited to apply online by clicking ‘APPLY NOW’ button below with an updated resume.

Only shortlisted candidates will be notified.

Thank you for applying.

• Must have experience in transport domain and preferably should have worked in construction projects involving complex workflows.
• Must be aware of public sector customer’s policies, frameworks, governance guidelines etc.
• Preferably should have worked on ECM projects involving CAD/BIM files.
• Must have extensive experience in JAVA/J2EE projects.
• Must have knowledge of Govt Commercial Cloud (at least one CSP). GCC Certification is preferred.
• Must have end to end knowledge of migration of Documentum on-premises infrastructure to cloud.
• Must have know-how to monitor and ensure project adherence to CDE standards; sets up a Common Data Environment for the discipline if no overall CDE is set up for the project.
• Must have worked on any scanning solution involving OCR, automatic capture of metadata, digital signing, and auto export of content to ECM repositories.
• Must have knowledge of integration of ECM solutions to National Archive of Singapore.
• Must have knowledge to chalk out various solutions to integrate content management solutions to Microsoft Outlook.
• Must have knowledge to implement end to end SSL communication on Documentum platform.
• Must have worked in migration projects involving data sets of large scale.
• Strong interpersonal skills are needed in addition to required technical capabilities.
• Must demonstrate leadership qualities to be able to handle a bigger team, mentor the members and drive the project independently.
• Should be able to adapt in a new environment quickly and must be a quick learner.

Technical Requirements :

• At least 10+ years of experience in software development/design/solutioning in Enterprise Content Management area involving various OpenText product suites.
• Must have worked in Documentum/OpenText Content Suite.
• Should have experience in OpenText Intelligent Capture/Kofax.
• Should have mid-level knowledge of application servers like Jboss,Tomcat,Weblogic etc.
• Must be well versed with Oracle/ MS SQL.
• At least knowledge of one cloud platform among Microsoft Azure/AWS/GCP.
• Should have working knowledge of Devops concepts , CI/CD pipeline, Terraform etc
• Must be aware of basic networking concepts to be able to design infra solutions.
• JAVA/J2EE, Spring Boot, Hibernate
• Knowledge of any automation language like python is preferred
• Deep knowledge of Documentum Foundation Classes, Documentum Foundation services, Documentum REST services is required.
• Extensive Experience in Documentum Query Language, Documentum API.
• Must know the BOF concepts to design and implement TBO , SBO etc.
• Must know how to develop and install Documentum methods and jobs.
• Must have knowledge of docbasic scripts.
• Must be aware of implementing ECM systems which have high availability environment.
• Must have knowledge to implement Documentum search engine xPlore and should have skills to troubleshoot issues involving complex full text queries returning overwhelming search results.
• Must have knowledge of Windows, RHEL and HP-UX environments.
• Must have knowledge of implementing BPM solutions in Documentum.
• Good knowledge of Azure App services to be able to migrate existing on-premises applications on various different platforms.

JOB SCOPE

1) Taking care of the bridal boutique for operation.

2) Assist marketing strategies, handling of social media.
3) Attending to customer enquiries and assist in gown fitting.
4) Proactively introduce gowns, accessories, photography and video packages.
5) Assist to organize marketing campaigns, related workshops and fashion runway
Shows.
6) Manage appointed supplier of gown & accessories, monitoring production of gowns.
7) Maintain gown & accessories Inventory records.
8) Manage Sales enquires, issuing Sales Tax Invoice to clients, monitor CGS/Pricing for gowns and create packages.
9) Liaise with tailor for gown alteration schedules.
10) Coordinate with stylists, models, influences and celebrities for Marketing projects.
11) Prepare monthly, yearly sales report and presentation materials.

12) Coordinate with team of wedding planners
13) Other ad-hoc related work which assigned by the management, from time to
time.

JOB REQUIREMENT

1. Candidate must possess at least a Diploma in any field and GCE ‘O’ level with credit in English

2. Proficient in Microsoft Office

3. A team player with good interpersonal skills, positive attitude and commitment to deliver a high level of customer service

4. Willing to work on weekends & Public Holidays.

5. Monthly standard day off will be 8 days.

*****Please provide a full resume, indicate last drawn salary and expected salary.

• Candidate must have at least 1 year experience in maid agency and with CEI BASIC
• To handle walk-in and phone/message sales enquiries
• To update helpers bio-data
• To recommend most suitable helpers to the employers based on their requirements
• To arrange and conduct interviews between the employers and helpers
• Process all necessary documentation required.
• To provide after-sales services and follow-up call
• To assist to resolve conflicts between the helper and employer whenever required
• Must be able to work on weekend
• Basic up to $3,500 + Commission $150 per successful new placement
• 14 days Annual Leave
• 5 Working Days (11am-8pm on weekdays and 11am to 7pm on weekends) Requirements:
• Good communication and interpersonal skills.
• Sales driven• Able to work independently and in a team.
• Related experience in a maid agency is an advantage

Job Description

SOP Standardization:
• Assist in the development and implementation of a standardized template and structure for SOPs, encompassing diverse formats such as written guides, video tutorials, and quick reference sheets.
• Update existing SOPs for alignment with the established template.

Knowledge Hub Creation:
• Provide support in the development and deployment of a centralized knowledge repository for all SOPs and other valuable knowledge assets.
• Contribute to establishing efficient search functionality within the repository for information retrieval.
• provide support for the implementation of a knowledge management (KM) governance structure to ensure information accuracy, accessibility, and continuous improvement.
• Define the KM strategy, framework, and process. This includes the direction for implementation of KM platform and use of emerging tech.

Knowledge Sharing Advocate:
• Assist in the creation and delivery of introductory materials such as presentations or FAQs to raise awareness of SOPs and the knowledge management system.
• Observe and learn best practices for facilitating knowledge sharing across departments.

Qualifications:
• Strong interest in knowledge management and information organization principles.
• At least 2-3 years of experience in drafting standard operating procedures (SOPs) or involvement in knowledge management processes (e.g., knowledge capture, documentation, training).
• Excellent written and verbal communication skills.
• Demonstrated ability to learn quickly and adapt to new processes.
• Proficiency in Microsoft Office Suite

Job Summary:

We are seeking an experienced and dynamic Travel Consultant to join our team. The ideal candidate must know the full operation of an travel agency. He/She will be responsible for day to day operation, liasing with vendors and clients. He/She must know how to operate GDS, understand travel visa requirement and with proficient with MS office suite, Video conferencing, CRM software. In depth knowledge of the travel industry will be a plus. He/She will also be responsible for building and maintaining relationships with key clients, negotiating contracts, and developing marketing strategies to increase sales and revenue.

Key Responsibilities:

• Identify and pursue new business opportunities in the travel industry
• Develop and maintain strong relationships with travel agencies, tour operators, and other related businesses
• Negotiate contracts with clients to ensure profitable partnerships
• Collaborate with internal team members to develop marketing strategies to increase sales and revenue
• Stay up-to-date with industry trends and provide insights and recommendations to senior management
• Represent the company at industry events and conferences
• Achieve sales targets
• Perform ticketing and other chores if colleagues on leave.

Requirements:

• Minimum A Level and above
• 2+ years of experience in the travel agencies business.
• Proven track record of successfully closing sales and maintaining relationships with clients. Provide aftersales customer support.
• Strong negotiation and communication skills.
• Ability to work independently and as part of a team.
• Good work ethnic and willing to work extra to meet dateline.
• Proficiency in Microsoft Office, Video conferencing and CRM software.

If you are a self-motivated and results-oriented individual with a passion for the travel industry, we encourage you to apply for this exciting opportunity. We offer competitive compensation packages, opportunities for career advancement, and a supportive work environment.

Authorization Lead for SAP Public Cloud RISE, Ariba, Successfactor Implementation Project.

Drive authorization design workshop with functional users, develop role matrix design blueprint, lead SAP role build and provide role support in SIT and UAT testing, and provide user access provisioning during deployment.

Technical skills required:

• SAP Roles and Authorizations
• SAP Fiori Security
• SAP S4 Security
• Application Security
• SAP BTP
• SAP Ariba
• SAP Successfactor

• Should be able to conduct requirement gathering and design workshops with Business Users
• Clear and concise communication (both written and spoken)
• Should be able to work with S/4HANA functional processes especially around Finance (Budgeting and Planning), Procurement and HR
• Solutioning and Technical capability required on S/4HANA, SAC, Datasphere, BW/4HANA & HANA Data Modelling
• Should be able to plan activities as per timeline for delivery
• Provide regular updates on progress and callout risks where required

Required Skills:

• SAP Datasphere
• SAP Analytics Cloud (SAC) (Analytics and Planning)
• S/4HANA – Embedded Analytics
• BW/4HANA and HANA Modelling

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities:

We are looking for all rounded resource who is:

• Primarily with an SAP IBP experience on implementation in setting up the entire flow of Supply planning especially on Contract Manfacturing
• With hands-on configuration and implementation experience in any of the following modules:

1. Sales & Operations Planning (S&OP)
2. Demand Planning and Supply planning (OBP)
3. Inventory Planning & Optimization
4. And with secondary experience as Senior APO DP and SNP
5. Hands-on experience in full implementation projects as IBP/APO designer.

• Candidate must have experience in setting up or configuration of the entire flow from Demand/Supply (OBP) and also RTI experience is added advantage.
• especially on ETO scenarios, Materials Management and/or Quality Management.
• Knowledge in MRP,ECC/S4 Modules.
• Documents proof of concept system set ups together with SMEs.
• Documents issues found and solutions made.
• Work with business for requirement gathering and Stake holder management.
• Able to work in fast pace, demanding and agile environment

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Job Scope:

• Providing professional beauty / wellness consultation to customers
• Recommend services and treatments to patients, based on their needs / doctors' input.
• Recommending new products and treatment packages to customers
• Performing the treatment on customers
• Build strong relationship with clients and uphold the image of the company
• Achieving and exceed sales target set by company monthly
• Promoting the company’s services and products to customers.
• Provide high standards of customer service
• Follow up with patients on their treatments and remind them of their treatments

Requirements:

• Sales driven
• Experience in Aesthetics / Beauty / Wellness or related industries
• Service-oriented with self-motivation for achieving sales targets
• Team player with excellent interpersonal communication skills
• Able to work on weekend and Public Holiday

Role:ArcGIS Consultant

JD:

Responsibilities:
• Requirements gathering from the associated partners and create new layers, services and web apps in ESRI.
• Able to demonstrate Proof-of-Concept using ArcGIS according to the requirements.
• Able to independently handle the ESRI platform and support the daily BAU activities.
• Apply new security and application patches according to the ESRI recommendations.
• Data migration to Cloud whenever necessary.
• Create new services by consuming ArcGIS API.

Requirements:
• Proficiency in ESRI ArcGIS platform and additional components of ArcGIS with minimum of 5 years working experience in ESRI.
• Able to setup new ESRI Environment in Azure / AWS with high-availability
• Expertise in ArcPy and ESRI API’s.
• Sound programming knowledge in Java / .Net / Python
• Experience in ESRI data migration from on-premises to Cloud through automated process.
• Azure / AWS working level experience is preferable.
• Working level experience in FME is preferred
• Expertise in DB variances like Oracle / MS SQL.

Position Summary

The Recruitment Consultant is to help the company to source, identify, screen, and hire individuals for various roles. This role also needs to Build and maintain relationships with existing and new clients. The ideal candidate will have excellent communication and organizational skills and the ability to devise sourcing strategies for potential applicants. This role requires a candidate with an entrepreneurial mindset to be part of our growing business in Singapore and/or Asia. This role will own the end-to-end recruitment process and partner closely with clients to develop talent sourcing and attraction strategies for junior-to-mid hires.

Key responsibilities:

Recruitment

• Create job descriptions and interview questions that reflect the requirements for each position
• Sourcing for candidates through Job Portal, networking, LinkedIn, social media, non-traditional sources and referrals.
• Identify and refine down the most suitable talent from available candidates
• Plan interview and selection procedures, including screening calls, assessments, and in-person interviews
• Conduct interviews with candidates and assess their suitability based on client's requirement and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Coordination of interviews arrangement between clients and candidates
• Negotiating job offers with selected candidates (commencement date, salary, etc.)
• Conduct reference check on candidates on behalf of clients.
• Organize and attend job fairs and recruitment events to build a strong candidate pipeline
• Providing good customer service and building good rapport with clients and candidates.
• Ensuring every job posting is in accordance with TAFEP guidelines.
• Advising clients on recruitment matters based on the Employment Act of Singapore.
• Perform post-recruitment follow up with clients and candidates

Business Development

• Achieve sales revenue targets in assigned markets/industry.
• Responsible for all sales activities from lead generation through close in assigned markets/industry
• Building and maintain relationships with existing clients

Experience & Qualifications:

• Minimum Diploma qualifications and 1 year of relevant experience in recruitment is a plus
• Candidate without relevant working experience is welcome to apply
• Candidate who is flexible, adaptable to changes, willing to learn and improve, self-driven and a team player will have a distinct advantage
• Posses Certificate of Employment Intermediaries (Basic) is a must.
• Excellent interpersonal and communication skills
• Able to work independently with minimum supervison.
• Singaporean only

High Commission and flexible work arrangment

We regret to inform that only shortlisted candidates will be contacted

EA Personnel No R21101246

Company EA Registration No 21C0691

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities:

• Have independent involvement in at least 2-3 full cycle implementation in the area of SAP QM with at least 1 in S/4HANA platform
• Expertise knowledge and implementation experience in the following areas Setting up of Inspection Plans, Material Specification, Inspection Lot, Sampling scheme - Link of Class characteristics with Inspection characteristics, - Transferring result recording value to the class characteristics value with Batches - Dynamic Modification Rule - Quality Certificates - Quality Notification - Batch Management Batch Derivation using Batch Search Strategy and Sort Strategy - QM with PLM Change Management
• Experience and deep knowledge in SAP QM - eWM and PP Integrations
• Implement latest technologies on S4Hana and QM with Other modules Integration (SAP PP, MM, eWM, PM) + QM Interfaces such as QMS, LIMS systems
• Candidate should have knowledge in QM objects Data migration. Showcase experience on building new QM Data migration extract and upload programs if required
• Have done Gap analysis, Function specifications, Unit and Integration testing and project relevant documentations
• Candidate must be aware of SAP standard practices for SAP QM along with industry solutions
• Life Sciences / Pharmaceutical Industry knowledge is an added advantage

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Job Description:

• Managing Sales Process and Lead generation.
• Handling enquiries and sales closure.
• Matching client's requirements with helper's profiles and shortlisting suitable candidates.
• Schedule and conduct interviews between clients and helpers.
• Preparation and issuance of documentation and agreement.
• Perform all necessary Work Permit transactions with MOM including being the point of contact for further matters.
• Provide after-sales follow-up and client / helper services.
• Point of mediation between the helper and employer whenever necessary.
• Must possess EA personnel certificate with CEI license.

At Baker Tilly Singapore, we welcome highly motivated and committed individuals who share our core values to join us. We are committed to our values of leading by example, delivering quality services with integrity, communicating openly, acting ethically, and fostering a community built around civic responsibility and teamwork.

We are looking for a Restructuring and Recovery Consultant, who will have hands-on involvement in managing restructuring and insolvency activities for new and existing clientele. This will entail various modes of Liquidation, Judicial Management, Receiverships, Scheme of Arrangement, and individual bankruptcy amongst other responsibilities.

In this role, you will:

• Will be exposed to ad-hoc projects undertaken by the department like crisis management and other corporate advisory activities.

• Are expected to be versatile, to have the desire to excel in a fast-paced working environment as well as to be proactive in managing clients and problem-solving.

• Should be prepared to work accurately under time pressure and manage multiple commitments while displaying excellent interpersonal skills and confidence when interacting with others.

We are looking for people with the following:

• Graduates with an Accountancy degree or equivalent professional qualification in Accountancy

• Accountancy undergraduates in the final year of study are welcome to apply

• Good written and verbal communication skills

• Strong interpersonal and client relationship skills

• Experienced candidates in Singapore firms working in the insolvency industry will be considered for the position

Interested candidates, please email your updated CV to [email protected].

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Perform Cold Calling, Sourcing, Interviewing, Profiling and Staffing of candidates to meet clients' requirements.
• 360-degree recruitment role to liaise with clients and candidates for permanent and contract placements.
• Maintain and Manage existing clients' relationship.
• Perform research on current/new industries and source for new candidates channels.
• Job advertisements postings.
• Able to travel overseas if required.
• Other Ad-hoc jobs assigned.

Requirements:

• at least 1 year of recruitment experience preferred.
• training will be provided for candidates with no relevant working experience.
• able to work independently in a fast-paced environment.
• Possess a positive attitude to be willing to learn and improve, adaptable to changes and a team player.
• CEI certificated would be advantage
• Proficient in MS Office
• Fluent in English
• Customer Orientated with strong interpersonal and communication skills.

Job Highlights:

• Stable monthly salary
• Commission pay out half yearly
• 5days weeks

Frank Recruitment Group is an award winning global leader in staffing for IT professionals. We’re backed by TPG Growth, one of the world’s leading private equity firms, which counts Uber, Airbnb, Survey Monkey, and Spotify amongst its portfolio.

Since 2006, we’ve helped to connect businesses of all sizes with permanent and contract workers; from start-ups in need of a single developer to international enterprise clients building a complete team in a new country.

We launched with a simple mission: to become the experts in recruitment for niche and emerging technology markets. Over a decade later, we have seven brands working out of 20+ offices in nine countries and more than 2,000 employees dedicated to finding the very best talent.

Responsibilities:

We are looking for Recruitment Consultants to join our expanding business, you will be involved in full cycle of technical recruitment where you will be trained to source, qualify, manage, negotiate and close offers for mid to senior levels professionals. On another end, you will also be exposed to conduct Business Development activities to clinch new clients onboard to partner with and hire the best talents in the market. This opportunity will also allow you to gain commercial knowledge and apply it on a daily basis.

As you will be working with our clients in Hong Kong, ability to converse fluently in cantonese is absolutely necessary.

Requirement:

Individuals who love to challenge themselves and are interested to discover the world of recruitment. No prior experience in recruitment or technology is required for the role, we welcome fresh graduates who are keen to kickstart their career in a Sales Recruitment role, or experienced professionals who are keen for a career switch to a sales based environment where effort and results will be compensated for accordingly. It will be a plus if you are from Sales background, and/or CEI certified..

What can you expect?
All new joiners will be put through a comprehensive training program at the beginning of their journey with FRG, after which, they will be tagged with a Senior Consultant or VP's for OTJ training and guidance to familiarize themselves with the recruitment process. We’ve also invested in technology such as our internal Salesforce CRM to make the job easier. Lastly, we provide a competitive base salary with an uncapped commission structure along with a host of benefits such as 20 days of AL, birthday leave, medical insurance coverage, lunch clubs and Friday early finishes at 4pm and many others.

门市行政助理/销售助理 (全职/兼职）

* 有无经验均可，提供在职培训
* 享有底薪 + 佣金 + 津贴
* 良好的工作环境
* 兼职：灵活性工作时间
* 欢迎新公民，马公民

Responsibilities and Requirements :

• Learn and acquire skills from the training on Geomancy and Fengshui service.
• Attend and promote the company’s services to walk in customers.
  Work closely with the outlet Master for customers’ consultation and follow up.
• Provide excellent sales service, so to maintain long term good relationship with customers in-order to achieve sales goals and recurring business.
• To participate in company’s corporate events, live webinars, seminars, etc.
• Retail experience is preferred.
• Sales driven, good customer service, positive attitude, and cheerful personality.
• Able to work retail hours and on Public Holidays.
• Must bilingual in spoken languages to maintain long term relationship with existing and new customers.
• Basic salary + Allowance + Commission + Incentives Bonus.
  (可全职或兼职, 薪金待遇优厚 - 底薪 + 销售提成 + 奖金制度）
  
  

Job Decriptions:

• Conduct basic skin analysis and skin consultation
• Promoting the company’s services and products to customers
• Demonstrate excellent customer service and rapport with customers
• Maintain a professional, working environment by complying with standard operating procedures
• Achieve sales and other key business targets
• Handle inquiries, feedback and complaints of customers
• Any other ad-hoc duties assigned by the Management.

Job Requirements:

• Have a passion in beauty and skin care with customer-oriented mindset is of upmost importance
• Preferably at least 2 years of working experience in beauty consultancy/ retail industry
• Excellent interpersonal and communication skills.
• Preferably bilingual in English and Mandarin in order to communicate with Mandarin speaking customers.
• Able to work retail hours on weekends and public holidays.
• Preferably at least 2 years of working experience in beauty consultancy/ retail industry
• Proficiency in MS Office is an advantage

Job Description:

• Gather and correlate engineering and scientific data using established and well-defined procedures
• Work on detailed or routine engineering assignments involving calculations and relatively simple tests
• Build and maintain effective working relationships with internal and external clients, regulators, and project stakeholders
• Perform work in accordance with budget and schedule with minimal to moderate supervision
• Utilize scientific principles, theories, practices and existing technologies to develop solutions for technical problems with limited scope
• Prepare technical work plans and reports
• Interpret and record data, conduct analyses, compare findings to relevant local, state and federal regulations to ensure compliance
• Perform unsupervised field tasks
• Review analytical data for general indicators of quality for routine analyses based on well-defined guidelines
• Coordinate with task and project managers, work with on-site subcontractors and field staff, support sampling, data collection, and field documentation.

Requirements:

• Graduate in the field of environmental engineering with 1 year of working experience
• Good interpersonal and communication skills, comfortable meeting with clients, colleagues, and sub-contractors
• Ability to write and to convey complex thoughts and ideas in a clear, concise manner
• Ability to learn through on-the-job experience
• Strong technical report writing skills and the ability to develop design specifications

Preferred Qualifications :

• Bachelor’s degree in Environmental Engineering or related discipline

Engage with customers and corporate clients and provide travel solutions to meet their requirements and preferences. You need to book flights on the GDS systems, apply visa and travel insurance.

Working Day: Mon to Friday 9-6 pm

Sat 9 - 1 pm

Only those shortlisted will be contacted.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.