Western Digital is looking for a results-oriented communications professional oversee a pan-regional public relations function and drive programs in the Asia Pacific region, including and China and Japan. As APJC PR & Communications Senior Manager, you’ll partner closely with HQ and senior regional leadership to identify and prioritize communications needs across key markets. Experienced in integrated communications, you’ll develop and oversee regional programs that support local business priorities while laddering up to the global communications strategy. You'll work with subject matter experts and your internal PR and agency teams to develop narratives, story angles, and communications assets to boost engagement with our audiences

Covering earned media, social media, influencers, media events and sponsored content, with involvement in wider integrated campaigns, this role reports into the Global Corporate Marketing team. The role will manage a team of PR and digital communications specialists as well as retained PR and social media agency teams across the region and will cooperate closely with key corporate, marketing and sales stakeholders in region.

The role will be in our offices in Singapore. Frequent travel within the region and infrequent international travel may be expected. Fluency in English is required and fluency/proficiency in Chinese or Japanese is desirable.

Responsibilities

• Oversee the PR & Communications strategy for the region, executing, managing and guiding the regional communications team
• Work with international communications and regional marketing and sales leads to deliver integrated communications programs and campaigns across earned and paid media
• Manage regional agencies to execute regional activities against agreed KPIs
• Support a reviews and awards program for consumer products
• Develop and oversee the implementation of regional communications plans
• Manage and assist in regionalizing and distributing product and company news and work with agencies to generate local content
• Manage relationships with key business & trade media
• Manage communications around key events in region
• Execute creative campaigns for momentum media activity outside main news cycle

Key Accountabilities 

In this Strategic Leadership role, you will be responsible for the development of the SAI Brand & Media Practice Area business at a regional level operating as Brand Manager, driving profitable revenue growth, representing VOC and creating awareness of all your portfolio internally and externally. You will lead a Regional Sales Product Experts team working closely with the global Practice Area leader and support regional sales team (Specialty Sellers/SS) in collaboration with multiple areas like PL, Delivery, Sales Enablement, Marketing, etc.  

Core Responsibilities 

Profitable revenue growth 

• Own SA&I revenue and cost OP, driving long term profitable growth. 
• Develop sales plans and strategies to achieve sales goals in collaboration with each regional cluster leader. 
• Manage sales team pipeline and assist in closing deals through strategic intervention. 
• Set quarterly and annual sales quotas.  
• Provide detailed sales forecasting on a monthly basis 
• Own client-level annual operational (OP) planning inputs with the team at the account/geo level with Region Lead and Regional Cluster leaders input. 
• Create sales reports and provide feedback to senior team and region leaders. 
• Drive sales maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results. 
• Ensure the team is scoping projects responsibly that meet SAI profitability guidelines 
• Partner closely with Region Leader/Delivery to align on goals and strategy and drive shared accountability for revenue targets. 
• Implement annual pricing increases and influence price-setting for new services. 
• Advise on RFPs 
• Ensure NIQ fund usage 
• Be a NIQ relationship driver.  Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes.

Voice of client 

• Maintain & develop the commercial relationship to clients within the region 
• Monitor the market and competitor products and activities 
• Review customer activity and anticipate prospecting needs. 
• Establish and maintain senior level key prospect/client relationships 
• Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps. 

People management 

• Recruit and hire sales staff. 
• Motivate the sales teams to achieve their goals  
• Work with training team and peers to develop sales training content and protocols. 
• Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes. 

Guerlain is the Parisian Alchemist that pursues an infinite quest for wonder of senses and crafts artistic beauty from nature, since 1828.

Singapore local market is recruiting a Public Relation intern to be responsible for the implementation of PR, Paid/ Organic Media and KOL, related marketing activities in Singapore.

MAIN TASKS AND RESPONSIBILITIES

SEEDING & PRESS RELEASE

• Work hand in hand with PR Manager on the seeding strategy to influencers and medias to increase Guerlain’s awareness on all launches. Executing all seeding deliverables for new launches, campaigns/ festivals for Local Market.
• Ensure all seeding quantities and inventories are available in a timely manner.
• Adapt and disseminate Press Releases to localized version with price in SGD and check availability on new launches for all boutiques and stores. Assemble press kit for all new localized information to disseminate to media lists.
• 1-to-1 Media pitch targeted stories and send gifts to build robust relationship with key media/ KOL contacts.

EVENT MANAGEMENT

• Source, plan and liaise with third party suppliers (i.e. floral, F&B, activity vendors) for the execution of PR events.
• Manage the preparation of logistic arrangement for PR events including set-up, gifts arrangement with AOG (Art of Gifting), RSVP list and follow-up post-event contacts.
• Assist in planning, coordinating, executing events i.e. key launches/ trade/ in-store events for Media/ KOL or involving media front (e-symposium).
• Organize media / KOL interviews with internal spokespersons in HQ

ADMIN SUPPORT AND MONTHLY REPORTS

• Monitor media coverages for every activation/ launches/ campaigns/ events.
• Submit monthly PR clippings and weekly newsletter to regional PR team.
• Monthly internal report to measure effectiveness of media/ KOL engaged, organic coverage, gift tracking.
• Competitor analysis: Always be at the top of the game! Check out which media/ KOL that are relevant with high influencing power engaged by competitor brand and work hand-in-hand with CRM and Trade interns for monthly competitor report.
• Admin support: Ensure smooth delivery for seeding, arrange meetings with key KOL and Media, support internal marketing team with proper documentation for any inventory orders/ gift tracking, events flow and rundown, extra support in events when needed.

We are seeking for interns to join our team in one of the fastest-growing PR agencies in the Asia region. Minimum commitment: 3 months. 

Expectations of a PR Intern

• Work closely with all teams to facilitate basic account service requirements
• Assist in local insight generation and pitch development
• Liaison with 3rd party suppliers
• Research & analysis reports
• Liaison with media
• Update & maintenance of media database
• Press releases/media invites
• Brainstorming of creative ideas for events
• Assist in organizing events, press conferences & product launches

Skills & Experience

• Applicants with Communications or relevant background
• Thrives in a fast-paced environment
• Manages time efficiently and ability to handle multiple tasks at the same time
• Strong attention to detail/follow through
• Positive attitude and works well under pressure
• Team player and self-starter who can work with minimum supervision
• Strong communications skills

The internship aims to offer practical working experience in the day-to-day management of existing accounts and development of new business.

• Assistance in the compilation of media coverage reports with PR value calculation and analysis
• Collation of relevant industry news, trends and insights for each client
• Assistance with research and idea generation to match existing or potential client needs
• Maintenance of the master media contact list
• Handling of general enquiries
• Onsite support at client events
• Simple copy writing, transcript writing from audio files, translation (if bilingual)
• Looking for candidates who can commit to a full-time internship

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

PURPOSE OF THE JOB

The incumbent is required to assist Parfums Christian Dior Singapore PR function on PR activities as part of wider marketing campaigns, as well as provide day-to-day administrative support.

MAIN RESPONSIBILITIES

Campaign Activations

• Assist on planning of PR events, including ideation, sourcing, and liaising with vendors and discussion with internal stakeholders to ensure relevancy of activities planned
• Event management, including set-up and tear-down, on-site management and hosting of PR guests, post-event coordination

PR & Communications Support

• Preparation of PR materials, from downloading of assets from Central to adaptation for local usage
• Trend identification, KOLs scouting and liaison for selected campaigns
• Execution of PR campaigns including preparation of briefs, KOL lists for Central validation, dissemination of PR packages
• Coordination with media and influencers on logistical details e.g. product sendouts for shoots

Administrative Support

• Assist on ordering and packing of PR stocks
• Assist on vendor creation, PO raising, quotation & invoice tracking
• Competitor tracking of new product launches, PR and KOL activities
• Ad-hoc tasks

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

✨Job Overview✨

Your role will require you to combines creativity with strategy, builds client relationships, and immerses yourself in challenging and unique projects.

Key Responsibilities:

- Client Engagement

• Support the Head of PR & Communications with executing PR and Communications strategy for the PAP region (Product and Corporate) based on guidelines from Dr. Ing. h.c. F. Porsche AG (“PAG”) 
• Support all PR and Communications activities within the PAP region, with an additional focus on executing media-related activities for Singapore’s importer/ retail operations (Product and Corporate) based on guidelines from PAG
• Contribute to ESG-related communications for internal and external stakeholders across the region
• Help manage localised Organic Social Media communication strategy and content for the PAP region, focusing on Singapore importer/retail operations
• Assist in the regionalisation of PAG communications content and assets, for media distribution and amplification in the PAP region
• Coordinate press cars usage in tandem with PR agency and editorial content on relevant channels in the PAP region, and support press assets (press releases, press kits, visuals) creation  

• Currently studying Business, Marketing, Communications, or any other relevant fields
• Fluent in written and spoken English, with excellent writing and communication skills
• Strong organisation skills, ability to handle complex situations a plus
• Intercultural understanding, quality and excellence-oriented
• Team player who is also able to work independently
• Past internship experience preferred

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

The Boutique Group of Companies is a Singapore-based organization consisting of four companies: Boutique Education Pte Ltd, Host Events Pte Ltd, Frenchic Pte Ltd, and Bertie x Odie Pte Ltd. We are currently seeking a motivated and detail-oriented individual to join our team as a Marketing Assistant. 

In this role, you will support our marketing efforts across our brands and contribute to the overall success of our marketing campaigns. Your responsibilities will include assisting in creating and implementing marketing strategies, managing social media platforms, conducting market research, and coordinating marketing activities. As a Marketing Assistant, you will have the opportunity to gain valuable experience in a dynamic and entrepreneurial environment.

During the internship, additional administrative tasks may be assigned as necessary.

Skills/Experience: 

• Proven experience as a Marketing Assistant or similar role
• Familiarity with social media platforms and digital marketing tools
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Proficient in Microsoft Office Suite
• Knowledge of graphic design software is a plus
• Diploma or degree in Marketing, Business, or a related field.

The position is full-time, Monday to Friday, from 10am to 6pm. Please note that only shortlisted candidates will be notified.

• Attractive remuneration package
• Personal training and development opportunities
• Friendly working environment
• Opportunity to shape the future of The Boutique Group of Companies together with management

Apply today!

Successful candidates will be notified with next steps to continue in the recruitment process.

Responsibilities

· Successful completion of delegated work packages or products in line.

· Responsible in preparation of product documentation (User manual, Datasheets, Procedures etc)

· Take decisions on Technical matters

· To mentor and advise field engineers on technical matters

· Collaborate with technical team, and work with vendors.

· Setup and perform Product Validation Test to qualify products developed.

· Ensures proper record keeping of all test data and test report

· Ensures that products meet compliance regulations.

· Support project engineer for new project testing

· Support field installation work (if required)

Qualifications / Requirements

· Degree in Electrical and Electronics Engineering Engineering or relevant

· Basic understanding of engineering principles

· Good communication skills

· Positive attitude

· Good team player with the ability to work with people from different level

· Knowledge on software programming languages such as C/C++/Python/Java will be an advantage

· Training will be provided

• Be actively involved in planning, promotion, and execution of corporate activities
• Assist in social media management across platforms
• Manage content development and localization for internal and external communications and brand management
• Support updates on Bosch corporate websites
• Manage projects with internal and external stakeholders across cultures and time zones
• Ad hoc duties as assigned

Highlights:

Job Description:

• Responsible for on-site technical and engineering matters.
• Supervise & coordinate day-to-day site works, including sub-contract works, safety and quality control.
• Site inspection & upkeep site record.
• Liaise with consultants, client etc.
• Other duties assigned by PM.

Requirements & Qualifications:

• Graduate Diploma in Engineering (Civil) or equivalent.
• 3-5 years work experience in Building Construction.
• Able to work independently.
• Autodesk Revit MEP experience will be an advantage
• Have high raise condominium experience.

Job Description

• Assist prepare, maintain and manage tender documents of BOQ, tender clarifications and unit prices etc.
• Assist peasure of quantities from drawings.
• Assist prepare tender documents to subcontractor / vendor for quotations.
• Assist manage tender administration and oversee project works.
• Assist evaluation of price comparison and costing summary.
• Other quantity surveying related duties as assigned.

Job Requirements:

• Candidate must possess at least a Diploma/Degree in Quantity Survey/Architecture/lnterior Design or equivalent.
• Fresh graduate are welcome

Job Description:

• Responsible for on-site technical and engineering matters.
• Supervise & coordinate day-to-day site works, including sub-contract works, safety and quality control.
• Site inspection & upkeep site record.
• Liaise with consultants, client etc.
• Other duties assigned by PM.

Requirements & Qualifications:

• Graduate Diploma in Engineering (Civil) or equivalent.
• 3-5 years work experience in Building Construction.
• Able to work independently.
• Autodesk Revit MEP experience will be an advantage
• Have high raise condominium experience.

Job Description:

• Responsible for on-site technical and engineering matters.
• Supervise & coordinate day-to-day site works, including sub-contract works, safety and quality control.
• Site inspection & upkeep site record.
• Liaise with consultants, client etc.
• Other duties assigned by PM.

Requirements & Qualifications:

• Graduate Diploma in Engineering (Civil) or equivalent.
• 3-5 years work experience in Building Construction.
• Able to work independently.
• Autodesk Revit MEP experience will be an advantage
• Have high raise condominium experience.

Job Description

• Prepare, maintain and manage tender documents of BOQ, tender clarifications and unit prices etc.
• Measure of quantities from drawings.
• Prepare tender documents to subcontractor / vendor for quotations.
• Manage tender administration and oversee project works.
• Evaluation of price comparison and costing summary.
• Other quantity surveying related duties as assigned.

Job Requirements:

• Candidate must possess at least a Diploma/Degree in Quantity Survey/Architecture/lnterior Design or equivalent.
• Fresh graduate are welcome

Job Description:

· Excellent record of kitchen management;

· Ability to spot and resolve problems efficiently;

· Capable of delegating multiple tasks;

· Communication and leadership skills;

· Keep up with cooking trends and best practices;

· Ensuring promptness, freshness, and quality of dishes;

· Coordinating cooks’ tasks;

· Implementing hygiene policies and examining equipment for cleanliness;

· Designing new recipes, planning menus, and selecting plate presentations;

· Reviewing staffing levels to meet service, operational, and financial objectives;

· Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers;

· Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders;

· Setting and monitoring performance standards for staff;

· Obtaining feedback on food and service quality, and handling customer problems and complaints.

Requirements:

· Have at least three years working experience in Chinese pastry making;

· Need to be able to complete work independently;

· Need to be willing to learn and provide a variety of meals;

· Design menus, prepare and cook ingredients, and manage the inventory of ingredients;

· One month’s notice is required for resignation;

· Availability to work during business hours, including weekends, PH, evenings and night;

· Flexibility to take on various shifts;

· The candidate can accept multitasks and overtime works.

Please note that only shortlisted candidates will be notified.

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program.
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage and review milestone deliverables from the Design Consultants to ensure the compliance and adherence to project schedule, scope and Design Brief, Stakeholders’ requirements and comments, statutory codes and regulations, and company guidelines.
• Obtain, review and consolidate Stakeholders’ feedbacks on stage deliverables, and relay such feedbacks as directives to Consultants.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Supervise the work of subordinate design and drafting staff to ensure project requirements are met.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Recognised Degree in building Engineering.
• Minimum 12 years of engineering experience in the construction industry with 8 years of experience in the design of civil and structures of building related projects.
• Good interpersonal, communication, and organisational skills.
• Resourceful, self-driven, proactive, and able to foster collaboration.
• Able to work well independently and as a team.

Communications & Media Support:

• Assist in formulating and executing communications and media plans across multiple revenue streams.
• Ensure timely and accurate delivery of communications initiatives by coordinating with relevant teams.
• Support the Director in creating positive news to drive PR value across both local and global earned media channels.
• Assist in reviewing and refining communications materials, including sales decks, in-house collateral, press materials, ad copies, and digital assets.
• Support the development of content that showcases the unique features of the hotels, convention centre, dining outlets, and spa.

Campaign & Event Management:

• Coordinate and manage the execution of communications campaigns, ensuring alignment with digital, social, email, and traditional marketing strategies.
• Assist in hosting media, bloggers, influencers, and content creators to secure positive coverage and drive revenue.
• Support the marketing and promotion of hotel-led events to achieve attendance and engagement goals.

 Market Research & Analysis:

• Collaborate with the marketing team to conduct market research, analyze consumer preferences, and monitor competitive landscapes.
• Provide insights and recommendations to improve communications strategies and support business objectives.

Partner & Industry Engagement:

• Assist the Director in establishing and nurturing partnerships with key industry players and collaborators.
• Support co-branded guest experiences through active engagement with relevant brands.

Budgeting & Reporting:

• Assist in monitoring the budget for communications campaigns, ensuring efficient use of resources and adherence to forecasts.
• Prepare regular performance reports and contribute to the analysis of campaign effectiveness.

Additional Responsibilities:

• Collaborate with the Director on special Sales & Marketing projects as needed.
• Ensure compliance with hotel and departmental policies and procedures.

COMMUNICATIONS & MEDIA PLAN 

• Formulate communications and media calendar for each revenue stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams 
• Responsible for consistently creating positive and relevant news to drive P R value from earned local and global channels   
• Work to enhance the brand image of each venue through reviewing all communications materials including but not limited to sales decks, in-house collaterals and displays, press materials, ad copies and assets 
• Direct the creation of compelling content that highlights the unique features and experiences offered by the hotels, convention centre, dining outlets, and spa, ensuring it resonates with our target audience.
• Lead submissions for all awards targeted by the complex and actively canvass for votes and nominations with relevant stakeholders. Leverage all awards to drive revenue 
• Source and collaborate with relevant partners and suppliers to create unique guest experiences and events

CAMPAIGN & EVENT MANAGEMENT

• Plan communications campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
• Host and entertain media, bloggers, content creators and influencers to drive positive coverage and beneficial commercial outcomes 
• Drive the marketing and promotion of hotel-led events held at the complex, ensuring they attract the desired clientele and achieve attendance targets
• Monitor and analyze the performance of communications campaigns and prepare regular reports to evaluate the effectiveness of different strategies

MARKET RESEARCH & ANALYSIS

• Conduct market research to identify consumer preferences, market trends, and competitive landscapes
• Analyse data from various platforms to provide informed proposal to meet commercial and business goals 
• Review competitors to create in-depth communications strategies to promote all products and service

PARTNER & INDUSTRY ENGAGEMENT

• Proactively initiate partnerships drive business synergy and reduce costs
• Host prolific partners and industry players for continual engagement while seeking opportunities for mutually-beneficial collaborations 
• Seek relevant brands for co-branded guest experiences

BUDGETING

• Monitor and maintain budget for all communications campaigns, ensuring forecast accuracy 
• Responsible to gathering scope and costs for budgeted items related to marketing communications 
• Manage and allocate the communications budget effectively to achieve desired results and a strong return on investmentPlan and prepare for annual budget submission and presentation 

OTHERS

• Comply with hotel and department policies and procedures at all times 
• Assist with any other Sales & Marketing projects as requested 
• To carry out other duties as and when assigned by the Management of the Hotel

Team Summary

The Asia Pacific regional communications team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. Within this team, the external communication team focuses on communication programs to support the region’s leaders and prominent business functions including Products and Solutions, Innovation, Commercial Money Movement Solutions and Merchant Sales and Acquiring. We work across external, client and employee communication activities to promote Visa’s products and solutions, our work with fintech and big tech partners and Visa’s ongoing strategy to extend our payments network into new areas of opportunity. In close partnership with the business functions, our team defines the company’s positions in the region on industry innovations and delivers corresponding thought leadership content.

What a Senior Manager, Corporate Communications does at Visa:

In this role, you will work with the AP leadership team and key functions including Products and Solutions, Innovation, Digital Partnerships, Merchant Sales and Acquiring. You will conceptualise and deliver communication programs that drive business results for Visa’s critical growth pillars.  You will oversee aspects of regional thought leadership communications including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communications lead for a range of areas that are central to Visa’s growth. You will manage the communications needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s largest and most high-profile functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, breaking down internal silos and coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Why this is important to Visa

In this role, you will be a member of a high-performing team charged with all aspects of corporate communications for critical business functions in Asia Pacific – areas that are focused on maintaining Visa’s leadership in innovative products and solutions and merchant engagement in an increasingly complex operating environment. As the Visa network evolves beyond plastic cards into a network of networks that can facilitate money movement to anyone, anywhere, it is essential to our long-term success that we communicate this evolution to all our constituents and define Visa as a purpose-driven payments technology company that enables individuals, businesses, and economies to thrive.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll be responsible for owning corporate communications in the following business areas:

• Products and Solutions
• Big tech and fintech partnerships, including all fintech engagement programs and overseeing partner communications activities
• Merchant Sales and Acquiring
• Contactless/tap to pay

You’ll also contribute to communication programs across the broader business areas that the regional AP comms team is responsible for: 

• All Products and Solutions, including eCommerce, tokenisation, loyalty, instalments, credit/debit/prepaid, tap to phone, data solutions, digital wallets and new product development.
• Innovations shaping the payments landscape, such as digital currency and data. This includes close partnership with and communication programs for the Singapore Innovation Center.
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communications (leading development of client-facing thought leadership collateral, supporting major client events) and employee communications (working closely with the Employee Communications team to promote product and merchant priorities on internal channels and at the annual regional market kick-off.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the United States.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking a dynamic and experienced Content Strategy and Communications Senior Manager to support our Visa Consulting and Analytics (VCA) business. This individual should have the right mix of digital content development, design, communications and knowledge/project management skills to develop and drive business content, strategy and operations in support of Visa’s Advisory business, one of Visa’s critical Value Added Services.

Part of the Asia Pacific (AP) Communications team and working in close collaboration with the VCA business, this individual will develop storytelling narratives and lead regional content development that enhance Visa’s Advisory reputation with our clients and stakeholders, such as financial institutions, merchants, and fintechs, through a multitude of digital channels.

This individual will be dedicated to supporting the Visa Consulting & Analytics (VCA) Asia Pacific team. This individual’s remit will include building Visa Advisory’s industry leadership across AP, developing Visa Advisory specific storytelling across owned and digital channels, working in close partnership with the broader VCA team and all internal Visa stakeholders, by mining for impactful content and stories.

Additionally, this role involves managing internal communications and employee engagement for the VCA team where responsibilities include developing regular newsletters, internal memos, managing regional townhalls, and support for webinars and client events, as well as organizing onboarding and training for new joiners, and any other communications related activities for the VCA AP team.

The ideal candidate is a dynamic, well-rounded team player with a digital-first approach to communications and with good business acumen. They should be versatile across various communication disciplines with a focus on content development, design and asset development, content marketing, campaign design, program management.  

Roles and Responsibilities:

• Develop and execute a robust pipeline of content and stories to build VCA's brand equity both internally and externally across Asia Pacific
• Business storytelling, content and asset development, including writing and editing thought leadership pieces for Visa’s clients and other external audiences (this includes articles, reports, whitepapers, case studies, videos, graphics and social media assets), as well as internal memos, newsletters and internal VCA sites.
• Create content promotion plans to drive awareness and engagement through various internal and external channels in Visa, including visa.com and Visa’s social and digital channels; develop compelling VCA narratives and tailor messages for specific channels and audiences, working in close partnership with our Marketing and Communications teams.
• Content marketing and support for webinars and client events, including designing, managing and measuring email outreach campaigns to internal and external audiences for the VCA team.
• Lead and manage internal communication and engagement, such as monthly newsletters, internal memos, functional townhalls and other updates for the VCA AP team.
• Strengthen Visa Consulting & Analytics employee value proposition and positioning to attract talent in the AP market, including developing collateral and getting involved in communications related to recruitment events, culture, training and onboarding for the VCA employee community.
• Program management, including measuring and tracking results and progress for communications and business objectives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.