Introduction

ETH Zurich is one of the leading universities of the world with a strong focus on science and engineering. In 2010 it established the Singapore-ETH Centre (SEC) in collaboration with the National Research Foundation (NRF) to do interdisciplinary research on pressing problems.

In collaboration with local universities in Singapore, SEC is undertaking the research programmes on "Future Resilient Systems (FRS)" and “Future Health Technologies”. The FRS and FHT address the challenges of making Singapore resilient against disruptions and the need to transform the healthcare system into one which is more digital, patient-centric and cost-efficient. Within this framework we are announcing the following job opening.

Task/Job description

We are looking for a committed team player responsible for the coordination and development of science communication activities of the FRS and FHT programmes. You will work closely with the FRS and FHT Management team, as well as with researchers from SEC, ETH Zurich, and local partner institutions in Singapore.

Your responsibilities will include the following tasks (list not exhaustive):

Developing Science Communication Strategies

· Create comprehensive communication strategies for FRS and FHT aligned with the programme’s goals and objectives.

· Define key messages and positioning to effectively convey the programme’s brand identity to interested non-experts and the general public and increase visibility in the scientific community,

Media Relations

· Build and maintain relationships with key industry journalists, influencers, and media outlets (particularly scientific media) in close collaboration with SEC Communications

· Coordinate closely with SEC Communications when media inquiries need to be handled.

Content Creation

· Generate compelling and relevant content for the FRS and FHT, including, articles, impact stories, newsletters, reports and social media.

· Closely collaborate with our researchers and support them in all aspects of content creation.

Market Research and Analysis

· Stay up to date with relevant research and industry trends, competitor activities, and market developments

· Use market research to inform communication strategies and identify opportunities. Track, analyse and report on social media performance metrics, providing insights and recommendations for improvement.

Stakeholder Engagement

· Engage with key stakeholders, including academics, customers, partners, government agencies, and industry associations

· Build and maintain positive relationships to support the programme’s objectives

Compliance and Ethics

· Ensure that all communication activities adhere to legal and ethical standards

· Work with the SEC communications team to ensure cohesive messaging across all channels and units in SEC.

Requirements

(Education or skills requirements)

· A bachelor’s degree in communications, Public Relations, Science journalism or related discipline from a recognised university.

· Possesses the interest in science communications

· At least 5 years of working experience in research communication.

· Working experience in higher education settings will be advantageous.

· Proficient in social media management tools and platforms.

· Creative thinking with high-level writing, editing and skills.

· Ability to work under pressure and manage multiple projects concurrently.

· Competent in long- and short-form content.

· Organised with attention to detail.

· Demonstrate independence and ability to work well in a team.

Information about the application process and contact for applicants

We look forward to receiving your online application including the following documents:

· a cover letter

· a CV

· electronic copies of your educational certificates and

· contact details of at least one referee

· examples of previous content generated by you

Applications via email or postal services will not be considered.

For further information about FRS and FHT, please visit our website:

https://frs.ethz.ch/

https://fht.ethz.ch

The Singapore-ETH-Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.

Duration: 1.5-year contract with an option for extension. The remuneration package will be commensurate with the qualifications and experience of the successful candidate.

Work location: 1 Create Way, CREATE Tower, Singapore 138602 (NUS University Town)

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose

• A team player in developing communication plans and integrating communications across business units.
• A role in the organization that that requires an understanding of all aspects of media relations activity from strategy to execution and able to work in a fast-paced dynamic environment.

Responsibilities

• Develop and execute media relations, strategies / programmes, and identify opportunities to build company's visibility using various platforms and in its target business communities.
• Ensure internal and external messages are conveyed in a consistent and professional way that reflects our corporate values.
• Manage and drive key corporate communications projects for the business.
• Manage and address media expectation / public perception which may impact Mediacorp, in a timely manner.
• Act as brand guardian to ensure that that the corporate image is consistent in all communications.
• Executing all public relations, corporate communications, campaigns and internal communications to raise the profile of the Group to enhance the reputation and drive.
• Enhance government relations and international relations, and build good media relationship locally and international.
• Support team for all protocol matters.
• Proactively plan and initiate public relations campaigns to market the "Mediacorp" story.
• Analyze and report success of PR and media activity.

• Bachelor Degree in related discipline.
• Direct experience in corporate communication in large organizations.
• Familiarity with internal and external communication trends/platforms.
• Proven track record of developing and implementing proactive media and public relations programmes, handling damage control and crisis management.
• Ability to conceive and oversee the implementation of overall communications program strategies, message development and corporate positioning.
• Proven ability to deal effectively and professionally with the full range of external audiences including the media, business partners, regulators, etc.
• Strong stakeholder engagement and management skills (with Media as well as well as internal senior management).
• Possess excellent negotiation, interpersonal skills, well-honed influencing skills.
• Self-motivated with ability to roll up sleeves and dive into details/action.
• Proven ability to work to tight deadlines and must be able to think conceptually and follow projects through from concept to completion.
• Must be a team player.

We are looking for a highly-driven and passionate Communications Intern (1 year contract)

If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you! This role will be based in Singapore and will report to the Vendor Engagement Lead.

Salary: Basic $1,500 + KPI Incentives up to $500

Responsibilities:

• Develop relevant communication materials & manage all vendor communication channels within the Vendor Experience team
• Formulates vendor communications strategies
• Manage content & collateral repository
• Liaise with various stakeholders to receive and consolidate information appropriately for the various content management sites
• Tracking of vendor communication effectiveness via conversions
• Weekly reporting of KPI performance for vendor communication
• Assist in other ad hoc projects & launches

Social Media Strategy Development:

• Partnering with clients to gain insights into their marketing goals and target demographics, and crafting comprehensive social media strategies that align with these objectives.
• Generating captivating and persuasive content for a variety of social media platforms such as Facebook, Instagram and TikTok. This encompasses writing and editing posts, conceptualizing design ideas, and collaborating with designers and talent to produce graphics, videos, and other multimedia content, including EDMs, social media audits, and branding guides.
• Overseeing and managing social media accounts for both clients and the company, which involves scheduling and posting content, engaging with followers and customers, and responding to comments and messages.

Advertising Campaigns:

• Creating and executing paid social media advertising campaigns to effectively reach the intended audience. This includes setting up ad campaigns, determining targeting criteria, monitoring performance, and optimizing campaigns to meet desired outcomes.

Analytics and Reporting:

• Tracking and evaluating social media metrics and performance using tools such as Google Analytics, Facebook Insights, and social media management platforms. Producing reports to measure the success of social media strategies and campaigns, and offering data-driven recommendations for improvement.
• Keeping abreast of the latest trends, innovations, and best practices in social media marketing. Adopting new features and emerging platforms to ensure clients are leveraging the most effective strategies.

Requirements:

• At least a diploma in Mass Communications, Linguistics or similar field.
• Has skills in creative design campaign management and reporting.
• Good team player and able to work independently.

As a Media Executive in this role, you will:

• Work with one of the world’s largest technology advertisers, a tier 1 client for Publicis APAC
• Be exposed to our multi-disciplinary specialists across the globe, solving some of the industry’s largest challenges in digital marketing
• Help to coordinate marketing activity across multiple teams and countries
• Develop expertise in media, technology & research tools & platforms
• Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels, across digital platforms (e.g., Meta (Facebook), Google, TikTok, Snapchat, Twitter)
• Learn how to drive genuine business results through simple digital campaign optimization
• Help develop costing and data collection for planning, recommendations or analyses
• Develop media diary & copy instructions based on the media plans & proposals
• Manage media booking deadlines, to ensure material deadlines are clear with the client/creative team
• Troubleshoot issues with creative and troubleshoot
• Be responsible and accountable for prompt delivery of reports and recommendations
• Have an analytical nature, a person who enjoys working with numbers & data – with an interest in guiding projects such as automated dashboards and data science initiatives

• Complete the important tasks outlined on the Officer Shift Checklist, to record and follow up all job related incidences in the Officer Log
• Report broadband and telephone equipment defects to the relevant vendors
• Attend to complaints and enquiries referred to by Communications Assistant
• Highlight important events, special instructions and information to the team
• Handle follow ups passed over from the previous shift
• Handle and deliver the Hotel’s general emails to the relevant departments promptly for follow up
• Monitor the status of jobs in Guest Request Management system and highlight any service delays to the respective departments for follow up
• Monitor and ensure the accuracy of all call charges/postings in the PMS and Call Accounting system
• Ensure Broadband charges tally with the Hotel PMS postings
• Conduct and attend trainings, daily briefings and monthly departmental meetings when necessary
• Maintain good housekeeping standards and adhere to all safety and loss control procedures 
• Monitor the functionality of in-house TV Channels, Pipe-in music system and other equipments and systems and report any defects to Engineering Dept
• Keep an accurate record of the inventory, rental equipments and stock
• Tabulate daily and monthly traffic analysis report

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

RushOwl is looking for a Social Media Content Creator Intern to support the team on a contract basis for 6 months.

About the Role

The Social Media Content Creator Intern is a dynamic and creative team member responsible for developing and producing engaging content across various social media platforms. This role involves creating visually appealing and compelling content to drive brand awareness, engagement, and growth.

Primary Duties

1.Crafting Content

• Create captivating content for social media channels, encompassing visuals such as images, graphics, videos, and written materials.
• Generate inventive ideas that align with the brand's identity and messaging.
• Deeply comprehend the brand, its values, and target audience to produce copy that resonates with followers. Adjust writing style to match the brand's voice and maintain consistency across all communication channels.

2.Visual Content Production

• Produce and edit compelling video content, spanning short-form clips to longer pieces suitable for diverse social media platforms.
• Apply photography skills to capture and compose visually striking images.

3.Calendar Management for Content

• Collaborate with the content creation team to synchronize copywriting with the overall content calendar, marketing campaigns, and brand initiatives.
• Ensure written content complements visual elements for a unified brand message.

4.Trend Incorporation

• Stay informed about social media trends and cultural shifts to incorporate relevant and timely topics into the copywriting strategy.
• Utilize trending hashtags and topics to enhance visibility and engagement.

Qualifications and Abilities:

• Diploma in Marketing, Communications, Graphic Design, or a related field.
• Demonstrated experience as a Social Media Content Creator with a compelling portfolio.
• Proficiency in graphic design tools, video editing software, and other multimedia creation tools.
• Thorough understanding of social media platforms, their audiences, and content best practices.
• Exceptional written and verbal communication skills with a creative and innovative mindset.
• Capability to thrive in a fast-paced environment and adapt to evolving trends.

Additional Desirable Skills:

• Photography skills and familiarity with photo editing software.
• Experience with influencer collaborations and partnerships.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose

• Play a leadership role in developing communication plans and integrating communications across business units.
• A role in the organization that that requires an understanding of all aspects of media relations activity from strategy to execution and able to work in a fast-paced dynamic environment.

Responsibilities

• Responsible for the development and implementation of internal and external communications strategy for Mediacorp group of companies.
• Develop and execute media relations, strategies / programmes, and identify opportunities to build company's visibility using various platforms and in its target business communities.
• Ensure internal and external messages are conveyed in a consistent and professional way that reflects our corporate values.
• Manage and drive key corporate communications projects for the business.
• Manage and address media expectation / public perception which may impact Mediacorp, in a timely manner.
• Act as brand guardian to ensure that that the corporate image is consistent in all communications.
• Directing public relations, corporate communications, campaigns and internal communications to raise the profile of the Group to enhance the reputation and drive.
• Enhance government relations and international relations, and build good media relationship locally and international.
• Support Lead in all Protocol Matters.
• Proactively plan and initiate public relations campaigns to market the "Mediacorp" story.
• Evaluate and monitor success of PR and media activity through regular analysis and reporting.
• Lead a team of communications professionals to strengthen the communications culture.

Qualifications

• Bachelor Degree in related discipline.
• Direct experience in corporate communication in large organizations.
• Familiarity with internal and external communication trends/platforms.
• Proven track record of developing and implementing proactive media and public relations programmes, handling damage control and crisis management.
• Ability to conceive and oversee the implementation of overall communications program strategies, message development and corporate positioning.
• Proven ability to deal effectively and professionally with the full range of external audiences including the media, business partners, regulators, etc.
• Strong stakeholder engagement and management skills (with Media as well as well as internal senior management).
• Possess excellent negotiation, interpersonal skills, well-honed influencing skills.
• Self-motivated with ability to roll up sleeves and dive into details/action.
• Proven ability to work to tight deadlines and must be able to think conceptually and follow projects through from concept to completion.

You will play an instrumental role in supporting the team in our day-to-day operations, working on a myriad of government campaigns to enhance the lives of Singaporeans. As part of our team, you will get to horn your expertise in crafting strategic media plans, optimizing advertising budgets, and ensuring campaign effectiveness in driving the success of our media campaigns and contributing to the greater good of our society.

Expectations of a Senior Integrated Media Planner:

1. Planning

• Partner your Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying 

• Negotiation with media owners for better rates and value adds
• Booking of ads – both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing)
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

You will play an instrumental role in supporting the team in our day-to-day operations, working on a myriad of government campaigns to enhance the lives of Singaporeans. As part of our team, you will get to horn your expertise in crafting strategic media plans, optimizing advertising budgets, and ensuring campaign effectiveness in driving the success of our media campaigns and contributing to the greater good of our society.

Expectations of a Integrated Media Planner:

1. Planning

• Partner your Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan
• Liaise with media owners for proposals
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying 

• Negotiation with media owners for better rates and value adds
• Booking of ads – both managed service and self-service
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing)
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings

As a Media Executive specializing in Digital Media Operations at Zenith Singapore, you will play a pivotal role in driving the operational aspects of digital marketing campaigns for our clients. Collaborating closely with senior team members, you will execute digital campaigns with precision, manage campaign logistics, and contribute to strategic digital media plans. This role offers an exciting opportunity to immerse yourself in the dynamic realm of digital and integrated media operations, working across diverse clients and utilizing cutting-edge technologies.

Expectations of a Media Executive:

1. Campaign Execution and Management:
   • Execute digital marketing campaigns across various platforms, focusing on meticulous implementation and adherence to established operational workflows.
   • Coordinate with relevant stakeholders to ensure seamless delivery of campaign assets and materials.
   • Monitor campaign execution to ensure flawless implementation and troubleshoot any operational issues that arise.
   • Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels - digital (social, programmatic, search, mobile, etc.), print, TV, OOH, radio
2. Logistics and Coordination:
   • Oversee the logistical aspects of campaigns, including scheduling, budget tracking, and resource allocation.
   • Collaborate with internal teams and external partners to ensure all operational elements are aligned for campaign success.
   • Maintain clear documentation of campaign processes and workflows.
3. Data Insights and Reporting:
   • Develop expertise in media, technology & research tools & platforms
   • Analyze and monitor operational data to ensure campaign timeliness, optimized pacing, and to derive insights into campaign efficiency and effectiveness.
   • Prepare regular reports that outline operational performance, identify trends, and propose optimization strategies.
   • Utilize data-driven insights to improve operational processes and enhance campaign outcomes.
4. Strategic Support:
   • Assist in the development of operational strategies that align with overarching media plans.
   • Contribute innovative ideas for enhancing operational efficiency and streamlining processes.
   • Collaborate with senior members of the team to implement operational aspects of comprehensive digital media strategies.
5. Client Collaboration:
   • Engage with clients to understand their operational requirements and align campaign execution accordingly.
   • Collaborate with clients to address any operational concerns and provide status updates as needed.
   • Maintain clear and professional communication to ensure client satisfaction.
6. Digital Trends and Tools:
   • Stay informed about the latest digital media trends, operational tools, and technologies.
   • Identify emerging operational platforms and tools that can elevate campaign execution and efficiency.

Roles & Responsibility

-Content Creations for Social Media (Instagram, Facebook, Youtube, Website etc)

-Plan out social media content (graphics, videos, photography)

-Craft Marketing and Social Media campaigns and strategies

-Promote content on social networks and monitor engagement (e.g. comments and shares)

-Brainstorm ideas and creative ideas for daily content in the form of mainly images, but also video and articles

-Execution of content creation: shooting videos, photography etc.

-Other ad-hoc duties as assigned by the company

Requirement

-At least 1 year of experience in related field

-Preferably entry-level specialized in Graphic Design/ Photograghy/ Film Production/ Film, Sound and Video.

-Preferably skilled and experienced in handling operating camera

-Creative, independent, self-discipline and willing to learn

Team Summary             

The AP Corporate Communication team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. This team takes ownership of the Company’s external comms profile including Asia Pacific’s President and senior leadership team, Products & Solutions, Innovation, Commercial & Money Movement, Merchant Sales & Acquiring, Risk, Consulting and Analytics, Technology, and Strategy. We work across external, client and employee communication activities to promote Visa’s ongoing strategy to extend our payments network into new areas of opportunity and position ourselves as the partner of choice for banks, merchants, fintechs, technology companies and governments. In close partnership with the business functions, our team defines the company’s positions in the region on a wide range of industry topics and delivers corresponding thought leadership content.

What a Director, Business Communication does at Visa:

In this role, you will work with the AP leadership team and key functions across the business: Product, Merchant Sales & Acquiring, Technology and support on Global sponsorships & marketing. You will conceptualize and deliver communication programs that drive business results for Visa’s critical growth pillars and how these support the growth of our clients’ businesses. You will oversee regional thought leadership communication including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communication lead for a range of areas that are central to Visa’s growth and manage the communication needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.  You will play a key role in managing issues and supporting crisis communication across Asia Pacific.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s most complex functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll support the delivery of regional strategic events and play a key role in developing thought leadership content for senior leaders.

You’ll also contribute to broader communication programs that the regional AP comms team is responsible for:

• Small business programs and expanding merchant acceptance
• Corporate storytelling to drive Visa’s critical growth pillars of value-added services and money movement
• Regional positions on innovations shaping the payments landscape, such as data privacy and cybersecurity
• Strategic initiatives
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communication (leading development of client-facing thought leadership collateral, supporting major client events as run by the Client Communication team) and employee communication (working closely with the Employee Communication team to promote functional priorities on internal channels and at the annual regional market kickoff meeting.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the broader communication team.

Are you a social media maven who lives and breathes hashtags, engagement rates, and viral content? We’re looking for a Social Media Content Creator to join our team. If you have a keen eye for detail, a knack for storytelling, and the technical skills to produce engaging content for Social Media, come join us! 

Key Responsibilities:

• Create high-quality photo and video content for our social media platforms (Instagram, Facebook, TikTok, YouTube, and XHS).
• Plan, shoot, and edit engaging content that aligns with our brand identity and marketing goals.
• Design visually appealing graphics for social media posts, stories, and campaigns.
• Collaborate with the team to develop and execute creative social media campaigns.
• Stay up-to-date with social media trends and incorporate innovative ideas into content creation.
• Assist in brainstorming and conceptualizing new content ideas to keep our social media presence fresh and exciting.
• Monitor social media performance metrics and make data-driven adjustments to content strategies.

Requirements:

• Proven experience in photography, videography, and graphic design, with a strong portfolio showcasing your work.
• Proficiency in photo and video editing and design softwares such as Adobe Creative Suite, Capcut, and Canva.
• Solid understanding of social media platforms and their respective content requirements.
• Great storytelling skills and a creative mindset.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong attention to detail and a commitment to producing high-quality content.
• Good communication and collaboration skills to work effectively within a team.
• Familiarity with lighting, composition, and other technical aspects of photography and videography.
• Singaporeans and PRs only.

Bonus Points:

• You are a content creator yourself! 
• Proficient in written Chinese for content creation on the Xiaohongshu (XHS) social platform.
• Familiarity with SEO principles and digital marketing tactics. 
• A sense of humor and a love for all things digital.

If what you are reading interests you, come join our merry band of misfits! Interested candidates should submit their resume and any relevant portfolio work to [email protected].

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Social Media Analyst 

Fixed term contract

As a Senior Social Media Analyst supporting our client - one of the largest technology brands, you’ll play a pivotal role in owning measurement and analysis of their social booster campaigns and how it fits in the broader social marketing campaigns. 

Your primary focus will be creating engaging and cutting-edge social strategies targeted toward consumers.  You will work across several of our client's products and consumer apps in APAC to deliver methodological and intelligent campaign performance insight reports. You’ll also bridge the country, regional and global teams. It’s imperative to be a self-starter, dynamic with a can-do attitude. This opportunity would suit someone knowledgeable and skilled in marketing measurement, Social Media and Analytics, with solid spreadsheet skills and a love of data and interested in exploring new ways of using data to drive business value. 

Role: 

• Lead campaign measurement reporting from Earned, Owned and Paid Social data for the local market and/or product teams. 
• Set up, maintain and develop social listening databases across key markets and products for establishing relevant baselines.
• Implement a consistent campaign measurement framework that can be scaled using regional and global best practices
• Uncover data-based insights, drive experiments with marketing teams and iterate to find winning strategies in Social
• Translate complex analytics to easy-to-understand and engaging recommendations for internal marketing teams and relevant agencies working on Social
• Lead the internal discussions on Social campaign measurement between marketing teams and supporting social media research agencies
• Initiate experimental projects on your own for at least 10% of your working time

You:

• 6 years+  of experience in an advertising, digital, or social media agency or in technology companies as a social media analyst, measurement analyst, digital marketing or marketing analyst
• Understanding that social media data is inherently messy and largely irrelevant. Our job is to find what matters, and we can learn from it.
• Relevant skills in working with social listening tools (e.g. Brandwatch) and developing clean boolean.
• Understand the best marketing analytics tools available for audience behaviour and campaign data.
• A keen interest in data-driven marketing and understanding the important role data plays in campaigns or always-on strategy.
• Capable of visualizing data and quickly producing charts and graphs that tell and story to our team and internal marketers.
• An appreciation of structure and simplicity in everything you do.
• A strong understanding and knowledge of relevant social platforms and their data.
• Proven ability to set campaign goals, KPIs and targets.
• The ability to turn data into tangible learnings and recommendations that can be applied across marketing activations.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment.
• Strong communication skills while having a proactive attitude. 
• Skilled in data management and visualization tools (Sheets, Slides, Data Studio).
• A problem-solver, adept at facing challenges and creating solutions.
• Exceptional verbal and written English communications and presentation skills and, ideally, fluent in another Asian language to support the projects across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Centre for Digital Enablement (CoDE) drives initiatives within SIT. It works with various stakeholders, both internal and external, in upskilling digital literacy across the organization through literacy programmes and digital innovation projects in relation to the Digital Learning Spaces (DLS).

The Assistant Manager will be part of the curriculum team responsible for the development and delivery of digital literacy programmes to students and academic staff as part of the institutional drive towards digitalization. He/ She may also participate in and manage student projects which includes mentoring and facilitating student learning during the project.

Key Responsibilities

E‐Learning Development

• Design and develop e‐learning content aimed at effective knowledge transfer and retention.
• Manage project requirements, stakeholders, and supervise student developers and/or manage vendors to ensure the timely delivery of content and resources.
• Administer the e‐learning assets and assist on the setting up of course sites in the Learning Management System (LMS).

Collateral Design & Publicity

• Design and create collaterals or materials for CoDE’s programmes and initiatives.
• Design and create compelling publicity materials, including eDMs, to promote CoDE’s events and initiatives.
• Design and create CoDE’s newsletter and administer CoDE’s SharePoint site to keep stakeholders informed and engaged.

Events Coordination

• Plan and manage various events hosted by CoDE, such as talks, workshops, and hackathons.
• Coordinate logistics, including venue booking, speaker arrangements, attendee registration, post‐event reporting, etc.

Job Requirements

• A diploma or degree in learning/instructional design, multimedia design, educational technology, or a related field.
• Preferably 2 or more years of relevant working experience in learning/instructional design, multimedia design in an education setting, or similar.
• Proven experience in designing and developing e‐learning content, preferably in a corporate training or educational setting, and managing e‐learning projects from conception to completion, including stakeholder engagement and project coordination.
• Proficient in e‐learning authoring software, such as Articulate Storyline360, iSpring, or similar.
• Proficient in multimedia production software such as Adobe Creative Suite (e.g., Photoshop, Illustrator, Premiere Pro) for creating engaging visual and interactive content.
• Familiar with learning management systems (LMS) and experience administering elearning assets on such platforms. Familiarity with Brightspace (D2L) Learning Management system will be an added advantage.
• Good interpersonal skills and ability to work independently, as well as within a team.
• Ability to manage multiple projects and meet deadlines, while maintaining quality standards.
• Inquisitive, organised, and meticulous, with the ability to navigate quickly through an evolving environment.

The successful candidate will be offered an 11-months contract.

Background:

The Asia Pacific Leaders Malaria Alliance (APLMA), is an alliance of Heads of Government committed to eliminate malaria and other communicable diseases in Asia Pacific, with a focus on the most vulnerable communities.

Through committed leadership and a specific investment in effective tools designed to defeat malaria for good, countries in the Asia Pacific region have halved the number of malaria cases and deaths in less than 15 years. This fight against malaria in Asia Pacific has been positive but is far from over. If we are to see a true eradication of malaria in the region, a revitalised commitment from all stakeholders, and especially national governments is needed.

This is where you come in. When it comes to making an impact, few roles offer the opportunities you’ll find at APLMA. The APLMA secretariat, based in Singapore, works with Governments, global multilateral agencies, the private sector and civil society to advocate for investment and development of tailored solutions to end malaria in the Asia Pacific by 2030.

Role:

The Communications Manager plays an integral role in bringing APLMA’s mission and vision further to life. Reporting to the Senior Associate Director, you’ll provide strategic communications leadership and set our communications strategy to increase visibility and raise awareness of the organization, engage target audiences to catalyze action and ensure malaria elimination remains a priority and visible in Asia and the Pacific.

Working closely in collaboration with colleagues across the organization and partners, you will lead all communications needs and issues and drive communications best practice across the organization.

We are seeking a dynamic, seasoned communications professional to lead, direct and oversee these efforts

Responsibilities:

• Direct, lead and oversee core areas of communications that support the communications strategy: corporate, media relations, digital, and communications materials (e.g., messaging documents, press releases, blog posts, statements, social media posts, articles, infographics etc);
• Collaborate with the Senior Leadership to execute communications strategic objectives which maintain visibility of the malaria elimination agenda and raises awareness of our work;
• Collaborate with internal programmatic staff and country focal points to develop and frame the region's messaging for target stakeholders and audiences;
• Work with strategic global partners where appropriate to strengthen the Asia Pacific and APLMA’s position as part of a global network;
• Lead/drive proactive media relations and story-telling campaigns, as relevant and appropriate to raise awareness of APLMA's mission and impact across the Asia Pacific region;
• Provide oversight on communications issues, coordinate with relevant internal departments as they position APLMA, and execute communications campaigns and agendas in a regionally and nationally relevant manner;
• Develop high-quality, creatively written material for external distribution (e.g., media interviews, speeches, talking points) including internal communications and thought leadership initiatives;
• Working in conjunction with the Senior Leadership to manage crisis communications as appropriate;
• Partner with the internal teams (e.g. Policy) to drive programmes, campaigns, and strategy to key issues in a fast-evolving global health landscape including climate change, gender, and health security;
• Collaborate and manage communications activities supported by external consultants, agencies and internal staff.
• Drive tracking, measuring and fulfilling of the communications function’s strategic goals for accountability and progress;
• Conduct work with the highest level of integrity and contribute to the creation of a positive image and overall credibility of the organization through the application of our Code of Conduct, ethics and values, and standing with regard to internal and external actors.

Requirements:

Qualifications

• Minimum Bachelor’s degree from an accredited four-year college or university; preferably in communications, journalism, public relations or related discipline.
• Master's degree will be an added advantage

Experience

• Minimum of 7 years of communications experience; healthcare and international development background a plus;
• International experience or prior work in a global organization.

Knowledge and Skills

• Strong knowledge of communication practices, techniques and media relations;
• Effective stakeholder relationship management with proven ability to build trust in stakeholders and influence decision-making;
• Excellent and versatile copywriting and verbal communication skills;
• Ability to think creatively and collaboratively about all elements of communications work;
• Strong managerial skills and prior experience working with a dynamic team and outsourced agencies;
• Cultural sensitivity for effective work in different international environments;
• Highly collaborative style; experience developing and implementing communications strategies;
• A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently; ability to work in a highly matrixed environment
• Strong organizational and problem-solving skills with analytic approach;
• Strong interpersonal, management and leadership skills with the ability to integrate and work well within multiethnic and multicultural teams and finesse to “manage by influence”;

Personal Attributes

• Relationship builder with the flexibility and finesse to ‘manage by influence;
• High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels;
• Approachable, adaptable and possess a good sense of humour.
• Able to travel overseas when required.

The successful candidate will be offered 1-year contract employment on full time basis which may be renewable at the end of the term.

We thank you for your applications and regret to inform that only candidates shortlisted for interviews will be contacted.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Media Manager (Singapore)

Fixed term contract

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing media projects and campaigns across key performance and direct response programmes. 

The person will be the day-to-day consultant on media strategy for the programs mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals.

Role: 

• Drive media strategy for marketing initiatives across multiple markets APAC, with a focus on SEM, display & potentially app advertising within the gaming industry.
• Be the primary POC on media for these programs & work closely with cross-functional
• stakeholders (marketing team and media partners) to ideate, design, and launch media tests and optimisation strategies
• Manage our past campaign data sets and test learnings around channels, targeting/audience, and creative performance to gather insights to optimise the program
• Identify new growth opportunities in performance media via new channels or beta-testing new targeting capabilities or ad formats.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• Min 5 years of experience in digital media marketing 
• Good working knowledge of key performance media channels/formats across Google, Microsoft, key social platforms etc
• Experience with media planning and identifying testing and optimisations opportunities
• Strong communication skills to manage communication cross-functionally with marketing teams and media agencies.
• Data-driven. Reads and understands the data to make metrics-driven decisions.
• Stays current on evolving media trends, technology, and competitive landscape to bring opportunities to life.
• Experience managing media in other markets like Japan and Korea is advantageous. 
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines.

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Prepare CI for all mediums and help Planners manage all material submission timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Rapid Response Social Media Measurement Analyst

Fixed term contract

We are looking for a Social Media Measurement Analyst to join our team and work on our technology client. The analyst will identify, monitor, escalate, and report emerging social media trends. Additionally, the analyst will collaborate with various stakeholders to quantify conversations about the brand, recommend optimisations, and scale the program across different products and regions. They will also play a crucial role in identifying, monitoring, and reporting on reputational issues on social media. As this role includes a large element of rapid response, you may be expected to work sporadically outside of your regular working hours. 

Role:

Trend Monitoring and Reporting

• Manage proactive monitoring systems to identify and respond to emerging social media trends using Brandwatch, Sprinklr, NewsWhip, and Tubular.
• Collaborate with agency teams to monitor social trends and insights, participating in a 24/7 on-call system and sharing findings internally. 
• Produce clear insights and action items for product teams through daily reports during significant trend volumes.
• Translate complex analytics into actionable recommendations for internal marketing teams and agencies.
• Lead discussions on Social campaign measurement (with a focus on Earned & Owned Social) between marketing teams and agencies.

Social-First Operations and Infrastructure

• Develop and maintain central Social-First operations to enable program success.
• Identify and implement automation solutions for existing and new deliverables (e.g., newsletters, databases).
• Manage benchmarking sheets, a Social-First database, and a dashboard for improved reporting.
• Support local markets in developing consistent measurement frameworks for key tentpole Social campaigns.

Stakeholder Management and Education

• Manage complex stakeholders across various organisations (marketing, comms, product teams, regions/markets).
• Increase education and awareness about the Social-First program and its importance.
• Ensure all major campaigns receive Social-First support.
• Create custom Brandwatch/Newswhip/Tubular builds with specific queries for individual teams.

• Own and maintain a daily newsletter covering social trends and conversation topics.
• Create learning decks showcasing best practices to enhance campaign effectiveness and creative excellence.

Influencer and Sentiment Analysis

• Leverage expertise to improve Social-First efforts focused on influential voices and tastemakers.
• Develop queries and monitoring systems to identify strategically relevant sentiment.
• Ensure important influencer trends are surfaced and escalated to relevant team stakeholders.
• Maintain and improve methodology for working with brand-safe partners.

Innovation and Experimentation

• Dedicate at least 10% of working time to initiate independent experimental projects deemed valuable, even if not explicitly requested.

You:

• BA/BS degree or equivalent practical experience.
• 3+ years of experience in social media analysis for global brands and 5+ years in marketing (preferably digital) for technology companies or agencies.
• Expert knowledge of social listening tools (e.g., Brandwatch, Sprinklr) and Boolean logic.
• Proven track record managing social media intelligence for large brands.
• Excellent written/verbal communication and strong analytical skills for diverse audiences.
• Experience collaborating with diverse stakeholders and managing complex projects simultaneously.
• Proactive, independent, with initiative in analysis, reporting, and story-based narratives.
• Up-to-date on social measurement trends, ideally with reputation management and influencer marketing experience.
• Skilled in data visualisation tools and marketing analytics platforms for audience behaviour and campaign analysis.
• An appreciation of structure, clarity, simplicity and efficiency in everything you do.
• Strong understanding of social platforms, ability to set goals/KPIs, and translate data into actionable insights.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Digital Video & Social Media Intern will support the Digital Video & Social Media team to strategically promote CNBC’s digital properties and drive traffic through social publishing of multimedia content. This role is ideal for university undergraduates aspiring to explore a career in multimedia news journalism. You have keen interests and passion in business, economics, and financial markets. There will also be opportunities to learn about business and markets, as well as the fundamentals of journalism.

Your responsibilities include, but not limited to:

• Drive traffic and awareness of CNBC’s digital properties through social publishing of multimedia content in a timely fashion
• Assist with video live streaming for selected events
• Support field production of native content for CNBC’s social media platforms
• Be involved in the pre-production and post-production of digital videos, such as planning and coordinating logistics, video editing etc
• Work closely with colleagues in EMEA to amplify CNBC content on social media platforms
• Collaborate with the wider newsroom — TV, Features and Digital — for joint projects to achieve strategic goals through social media platforms
• Compile reports for social media campaigns, monthly statistics and digital video performance

Purpose: This role will have the opportunity to work with a dynamic international team in a fast-paced environment to push the boundaries of digital storytelling, while elevating and amplifying the NBCUniversal brand within the media and advertising industry. 

Your responsibilities may span the following areas:

• Create social media posts and support the management of all Catalyst social media handles
• Work closely with the Social Media Manager to craft social media strategies for client campaigns
• Copywriting for social posts
• Schedule, set up and optimise live commercial campaigns across APAC and EMEA regions
• Weekly social media reporting to track campaign performance
• Adopt a data-led approach in supporting the analysis of social campaigns to identify trends and learnings
• Coordinate timelines for content assets to ensure timely delivery of social campaigns

This role will also support the business marketing team in:

• Posting organic social media content relevant to CMO Now and industry events
• Administrative support for CMO Now production and project management
• Support awards submissions by collating campaign case studies from sales and the Catalyst team.
• Assist with updates for the Catalyst website with new case studies, CMO Now whitepapers and other relevant activity
• Assist with event preparation and on-ground activations for NBCUniversal events, or industry events where NBCUniversal will have a presence

Bosch is looking for a Corporate Communications and Governmental Affairs to support its engagement across Southeast Asia and around a range of policy and communication areas relevant to our business. Reporting to the regional corporate communications and governmental affairs Head, you will play a key role in developing and executing public affairs initiatives while representing Bosch’s interests with external stakeholders across government, industry, and business chamber partners.

Responsibilities:

• Develop and implement strategies and approaches to drive strategic engagement with government, industry and relevant partners that achieve Bosch’s business objectives
• Monitor, identify, analyse, and act on emerging changes, trends and issues in the macroeconomic, trade, political, and regulatory environment, including the competitive landscape and impact of government policies on Bosch
• Represent Bosch in cultivating relationships with external stakeholders, including government officials, business chambers, embassies and organisations.
• Prepare briefs and other materials to inform and support Bosch’s policy positions with internal and external stakeholders
• Provide guidance to team members across the organisation on approach and interactions with relevant government bodies to achieve strategic alignment on Bosch’s initiatives with government priorities
• Support in delivering thought leadership initiatives on relevant platforms in Southeast Asia
• Develop and coordinate opportunities for executive engagements on key topics with government officials, including high-level political visits in Germany and Southeast Asia
• Collaborate closely with internal stakeholders for effective business-enabling activities in Southeast Asia

You will act as the single point of contact for the key client on all project delivery and managed services delivery matters. Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems.
• Ideate solutions using technology and process changes.
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Accountable for the delivery services of the client’s account and needs to be involved in the delivery of the programs that you are responsible for.

About the job
The Loyalty Specialist will be part of the Marketing team and responsible of the IKEA Family and smales loyalty programmes in Singapore.

Your assignment

Contribute to the development of Loyalty Communications

• Conceptualise and create content for IKEA Family and smales members to keep them engaged as an active member
• Responsible for conceptualising aligned loyalty communications content that supports external comms campaign or collection launches, loyalty campaigns for points/voucher redemptions, IKEA food and product offers for members, smales newsletters, etc., while keeping to IKEA brand values and, visual and copy identity guidelines.  
• Responsible for and takes ownership of IKEA Family and other loyalty driven country events and communications to members that drives acquisition, engagement and retention.
• Work closely within and across departments to plan loyalty communications calendar and ensure high level of execution.

Contribute to the development of Loyalty Programme and other admin tasks

• Work on tasks and projects as assigned that will contribute to the development of IKEA retail operations (i.e. global, regional, country or local initiatives).
• Work closely with other functions, regional loyalty team and the stores on member related issues.
• Contribute to the accuracy of the loyalty marketing budget, expense admin and monthly reconciliation with finance, liability reports, etc.
• Responsible for securing partnerships with other brands for the IKEA FAMILY loyalty programme that benefits our members.
• Collaborate with analytics agency, BI teams and Country Marketing Managers for data exchange, enhancement of reporting dashboard, test, monitor result and provide feedback for different analytics models to increase the engagement and purchase propensity.
• Monitor, update and secure functionality of the CRM system upgrade, security-gap bridging, stable integration with various internal and external systems/platforms.
• Database preparation: For CRM365 - prepare adhoc marketing lists in ClickDimensions or extract out for DM and SMS.
• In day to day work, ensure full compliance with Personal Data Protection Act regulations and Ikano Retail policies with respect to collection, handling and storage of members’ data.
• Be the go-to loyalty buddy for CCC and CR co-workers in resolving special customer enquiries and closing any knowledge gap in the system and processes.