About the job
The Loyalty Specialist will be part of the Marketing team and responsible of the IKEA Family and smales loyalty programmes in Singapore.

Your assignment

Contribute to the development of Loyalty Communications

• Conceptualise and create content for IKEA Family and smales members to keep them engaged as an active member
• Responsible for conceptualising aligned loyalty communications content that supports external comms campaign or collection launches, loyalty campaigns for points/voucher redemptions, IKEA food and product offers for members, smales newsletters, etc., while keeping to IKEA brand values and, visual and copy identity guidelines.  
• Responsible for and takes ownership of IKEA Family and other loyalty driven country events and communications to members that drives acquisition, engagement and retention.
• Work closely within and across departments to plan loyalty communications calendar and ensure high level of execution.

Contribute to the development of Loyalty Programme and other admin tasks

• Work on tasks and projects as assigned that will contribute to the development of IKEA retail operations (i.e. global, regional, country or local initiatives).
• Work closely with other functions, regional loyalty team and the stores on member related issues.
• Contribute to the accuracy of the loyalty marketing budget, expense admin and monthly reconciliation with finance, liability reports, etc.
• Responsible for securing partnerships with other brands for the IKEA FAMILY loyalty programme that benefits our members.
• Collaborate with analytics agency, BI teams and Country Marketing Managers for data exchange, enhancement of reporting dashboard, test, monitor result and provide feedback for different analytics models to increase the engagement and purchase propensity.
• Monitor, update and secure functionality of the CRM system upgrade, security-gap bridging, stable integration with various internal and external systems/platforms.
• Database preparation: For CRM365 - prepare adhoc marketing lists in ClickDimensions or extract out for DM and SMS.
• In day to day work, ensure full compliance with Personal Data Protection Act regulations and Ikano Retail policies with respect to collection, handling and storage of members’ data.
• Be the go-to loyalty buddy for CCC and CR co-workers in resolving special customer enquiries and closing any knowledge gap in the system and processes. 

The Media Planner role will primarily be responsible for day-to-day accounts’ campaign planning, operations and reporting & reconciliation. The role will be closely supported + guided by an Associate Manager, and will be the direct report as your immediate escalation.

Expectations of an Integrated Media Planner:

1. Planning 

• Day to day campaign planning and management
• Develop solid foundation in media research
• Develop media strategy, channel recommendations, and prepare detailed media plan with sound rationalizing
• Liaise with media vendors and internal practices for media proposals 
• Competitive tracking & reviews (quarterly), media trend updates (monthly)

2. Buying  

• Negotiation with media vendors for rates and value adds 
• Liaison with media vendors for booking of ads (offline and direct IOs buys)
• Operations of digital campaign set ups, primarily on adservers and social platforms (Meta, Linkedin, Tiktok, Google Ads)
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission requirements and deadlines
• Navigate and advise on requirement for site-tagging on client’s site/apps, ensure ads are properly served and tags are firing
• Campaign monitoring and preparation of reporting cadences (depending on arrangement with clients/campaigns – weekly, bi-weekly, monthly)

3. Reporting & Reconciliation

• End of campaign report preparation with meaningful insights and learnings
• Responsible to ensure campaign is updated on finance platforms
• Supporting finance or team’s buyer in following up issues with vendors’ invoices
• Liaison with team’s buyer on timely invoicing for ended campaigns
• Supporting in year end reviews with accounts on hand

• Be actively involved in planning, promotion, and execution of corporate activities
• Assist in social media management across platforms
• Manage content development and localization for internal and external communications and brand management
• Support updates on Bosch corporate websites
• Manage projects with internal and external stakeholders across cultures and time zones
• Ad hoc duties as assigned

As the Regional PR Assistant Manager, you are responsible for press communication and activations to drive brand awareness, traffic, as well as building media relationships. ​ In this role, you adapt global brand initiatives for regional markets to secure press coverage, media engagement, while growing the brand community across all digital and physical channels.​

What you will do:

• Lead PR agencies in the relevant markets to ensure that opportunities are maximized and manage the media enquiries
• Work with Regional PR Manager, develop and implement localized communication/PR/media relations strategy for the markets
• Establish workflow and asset co-ordination to provide the local PR agencies with all relevant brand info and strategic updates such as PR plans, press releases, imagery, samples, seeding plans, and suchlike
• Work with affiliate Marketing Team to support with the influencer strategy and seeding across the defined markets
• Manage sample movement regionally and be the point of contact for regional PR teams, agencies, and Showroom teams
• Collaborate with local teams to identify suitable celebrities and KOLs for each campaign to meet brand objective and business goal
• Support the local teams and agencies to implement press gifting and seeding strategies
• Monitor and track results against KPIs and produce weekly, monthly and quarterly reports for relevant projects

You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the digital landscape. Leading a remote regional team, you will implement and manage digital media plans that will support our clients in reaching their consumers and business goals

Key Responsibilities:

• Gets under the skin of the client’s business and its objectives and becomes their partner
• Team lead for day to day running of accounts, with planners and executive reporting into them. Team management experience will be very beneficial
• Be the person that finds new paths through partnerships and understanding of external and business environment as well as what is happening on the platforms to make recommendations and test new plans
• Collaborate with extended Publicis teams to develop digital strategy and media plan recommendations.
• Synthesize various media statistics and information to develop recommendations and opinions in the area of emerging media.
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/discrepancies
• Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences
• Serve as first level coach and supervisor for the team to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans.
• Work with Planner to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).

Expectations of an Integrated Media Planner:

1. Planning 

• Partner your Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan 
• Liaise with media owners for proposals 
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying  

• Negotiation with media owners for better rates and value adds 
• Booking of ads and setup of digital ads– both managed service and self-service 
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission 
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing) 
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings 
• Competitive monitoring for offline media (ADEX) and digital media tracking 

APEX Exchange is an innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits for Publicis Media Clients. These opportunities take many forms, such as inventory discounts, guaranteed outcome buying models, and bespoke packages, but ultimately always answer a strategic or business challenge that our Clients are facing.

We work closely with our media partners to identify these opportunities, and then take on a principle investment position in order to make them come to life on behalf of our Clients.

APEX is one of the fastest growing global solutions, with teams across the Americas, Europe, and Asia Pacific, and is at the heart of Publicis Media’s value proposition for Clients.

In Asia Pacific specifically, Singapore is one of four APEX hubs, alongside China, Australia, and India.

Description:

As the Account Executive you will be required to support the Account Manager to ensure the accurate and timely delivery of all operational functions within the Singapore APEX team.

This will include campaign reporting, processing insertion orders, campaign reconciliation, billing support and general administration of campaign delivery for all Singapore APEX activity.

We are looking for someone who is keen to launch a career in the media industry; you must be curious, hardworking, and have a good eye for detail and accuracy.

Key Responsibilities:

• Work with internal and external stakeholders to compile and complete regular campaign reports.
• Create and process insertion orders between the necessary parties such as media publishers and technology partners.
• Collate and share campaign screenshots.
• Share assets and technical specifications with the necessary parties.
• Provide reconciled delivery and billing reports for Finance.

Planning:

• Assist the line manager to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan for full funnel campaigns
• Leverage available planning tools and liaise with media owners for proposals along with recommended ad formats.
• Engage clients on day-to-day operations, media trend updates and various campaign reports on local/regional/global levels.
• Able to read the data in terms of past performance, benchmarking for upcoming major & tactical campaigns.

Buying:

• Understanding between different funnels & focused on the lower funnel campaign strategies to meet goals like ROAS
• Liaise with digital ad ops (campaign set up on self-serve platforms, tracking & implementation for client’s site, ensure ads are properly served and tags are firing).
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others).
• Oversee all performance across channels (Search, Social, Programmatic etc.) & recommend ways to improve performance.
• Closely monitor and optimize performance during campaign period across platforms such as Google Ads, Facebook, TikTok etc.
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

We are seeking an experienced marketing and communications professional who is motivated, organised and has previous knowledge in delivering marketing and communications initiatives at a regional level. This role has scope to grow and will have an emphasis on raising internal understanding of best practice, developing marketing plans and campaigns, and being responsible for the marketing of key sectors and regions. 

This is both a strategic and hands-on role – you will need to understand and articulate propositions before developing and executing a pipeline of marketing and communications activities to raise brand and profile, whilst achieving ROI. This role requires an ability to see the bigger picture along with a commitment to high quality, consistent delivery and a determination to always deliver to deadlines. 

The role will be based in Singapore, and report to the Head of Business Generation Asia, as well as working as part of the broader Asia Pacific Marketing and Communications function.  

Responsibilities will include: 

• Developing the Asia Marketing and Communications plan and budget, in line with strategic business plan priorities.  

• Support the identification of key market trends, and support the translation of these into market reports, campaigns and initiatives that enable us to engage the market  

• Develop strategic marketing campaign plans and execute multiple activities over an extended period to drive growth, market presence and profile. Activities may include internal and external communications, events, webinars, thought leadership, digital media, public relations and reports. Measure and report on ROI. 

• Stakeholder engagement with senior internal and external stakeholders locally, regionally and globally to shape and execute marketing activities in line with business priorities. 

• Develop and own the Asia marketing communications calendar, providing the business with visibility of upcoming initiatives 

• Own the planning, coordination and execution of Turner & Townsend publications in Asia, (including but not limited to; design, content, copywriting, imagery, quotations, proof reading and approvals, printing and distribution). 

• Support publication content generation and production processes including the liaison with Senior Management, to formulate case studies and success stories. 

• Monitor market conferences, sponsorships and events with support, identifying strategically important partnerships or opportunities to raise profile.  

• Raise market profile via regional media by maintaining excellent relationships with local, regional, and international journalists, responding to media enquiries appropriately and increasing external coverage in target publications 

• Drive social and digital media engagement through training and developing topical content. Regularly report on engagement and impact 

• Provide input and local specific content to Regional and Global Business Generations publications, as required. 

• Be the custodian of brand guidelines and tools in Asia. 

As the PR Coordinator, you actively support in all day to day regional PR activities to drive brand awareness in line with the Global and Regional objectives.

What you will do:

• Liaise with PR agencies in coordinating new and current season samples and provide the relevant information for press in APAC markets
• Collaborating with COS store teams to manage the flow of loaned samples in the APAC markets
• Support PR events, assisting in coordinate with store and external events across the region, including logistic planning 
• Implementing the VIPs list in all markets and coordinate the allocation of VIP cards with agencies
• Coordinating the samples for upcoming media shoots / loans by liaising with stylist and media 
• Monitor results against KPIs and produce weekly, monthly and quarterly replots for relevant projects, highlighting the successes and learnings
• Conduct research on fashion influencers, editors, stylist and journalists to provide most up to date movements in fashion industry

As the Paid Media Lead, you are responsible for developing and implementing the strategy for paid media channels, in close collaboration with the global and regional Strategy & Planning team. Your role involves creating a data-driven paid media strategy with your media agency to maximize marketing budget and regional growth, driven by global guidelines. You will work closely with Customer Activation & Marketing teams to ensure successful campaign implementation, optimization, and performance measurement across various paid media channels.

You have strong brand- and customer-focus with proven ability to set goals, drive results and take strategy into action. You are analytical, strategic, and are well-skilled in how to take insights into action, with a passion and understanding of media, brand and customer. You have a strong media background and competence, and are able to connect the dots from brand through to performance, to build and develop plans through the full customer journey. You enjoy working both on a strategic level as well as hands-on with day-to-day operations.

Key responsibilities

• You develop a comprehensive paid media strategy plan aligned with the overall marketing goals and target audiences, identifying key performance indicators (KPIs) and metrics to measure the success of paid media initiatives.
• Create and drive detailed media plans, including targeting strategies, budget breakdowns, and timeline for campaign implementation.
• Collaborate with marketing and controlling teams to allocate the paid media budget effectively across different campaigns and channels based on performance and expected return on investment (ROI).
• Prepare regular performance reports and analysis, providing key insights to stakeholders and presenting actionable recommendations for campaign improvements.
• Gather and collect creative feedback to ensure strong creative material, in collaboration with the Insight & Analytics team.

We are looking for a Media Artist to join our dedicated production team to create social media content for projects across the APAC region and beyond. Be part of something exciting and gain new insights and skills on what goes on behind the scenes.


What you will do

• Assist in social video production matters involving video editing, camera handling for filming and photography, production on set assistance, shoot preparation.  
• Collaborate across the agency on projects of varying complexities to achieve agency objectives.
• Work with our Creative team to ensure the creative solutions meet with or exceed our clients’ strategic objectives.
• Produce visuals edits and motion graphics assets (GIFs, short videos) for social media.
• Coordinate with our Producers and Project Managers on research, location recces, and production activities.

• At least 2-4 years of editing and video production experience preferably in a professional or agency setting.
• Software skills required: Basic level Photoshop, mid-level Premiere Pro, basic level After Effects
• Technical skills required: ability to handle DSLRs, mobile phone cameras, basic rigging, grip, and gaffing knowledge.
• Creative vision and storytelling skills, with a strong understanding of visual aesthetics and narrative structure. 
• Good design sensibilities with fair aesthetic judgement.
• Good social media knowledge (Facebook, IG, IGTV, Tiktok etc.).
• Deep passion for your craft and a can-do attitude.
• Ability to juggle diverse projects.
• Resourcefulness.
• Ability to work well both independently and within a team.
• Be willing to travel where the job demands
• Familiarity with sound editing tools is a big plus. 

For internal use: #LI-MT1

AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 1000+ accredited business schools in over 100 countries and territories. AACSB’s core values of quality, community, social responsibility, diversity and inclusion, and ethics are all viewed through a global lens in our collective commitment to transform business education for positive societal impact. Synonymous with the highest standards of excellence since 1916, AACSB connects educators, students, and business to develop the next generation of great leaders.

As the liaison to the region for marketing, advocacy, and thought leadership, the Regional Marketing and Communications Manager, will work closely with the MarCom team leaders, regional heads, managing director, and product and sales teams to provide global and regional marketing support.

How you will Contribute:

• Marketing Promotions: Develops, executes, and measures success of marketing promotion plans, activities, and budgets to support revenue goals. Develop and execute global and regional campaigns, including digital advertising, email marketing, SEO/SEM, content marketing, social media sharing, membership platform promotions, and regional sales outreach support aligned with localized language and platform needs. 

• Member Communications: Facilitates with MarCom team leaders on global and regional communications to develop personalized messaging for all channels based on member segment, role, interests, and region and to streamline communications, increase engagement rates, and drive Calls to Action (CTAs). 

• Lead Generation and Contact Management: Coordinates with sales and membership teams on standardized global processes for generating and managing leads and updating the AACSB contact database. Monitors email metrics and manages email delivery system for optimal performance. Documents and streamlines journey maps to shorten sales cycles and automates database updates in collaboration with IT. 

• Sales Support: Provides sales support tools and templates for each stage of the sales and engagement funnel, including presentations, emails, fact sheets, website landing pages, and product information pages.  

• Market/Member Feedback: Participates in regional events, to share key news about AACSB and facilitates feedback from the field to inform internal stakeholders.  

• Event Support: Collaborates with the regional heads and advocacy teams on managing the master event schedule and budget where AACSB is a presenter, exhibitor, or sponsor. Serves as onsite support for AACSB learning and development, member outreach, and advocacy events as required, including social media coverage and media relations support. 

• Fluency in the English language  

• Moderate international travel required (10%) 

• Five (5) years marketing, communications, and related experience, with two (2) years experience independently managing large projects.  

• Bachelor's degree required 

• Demonstrated, successful experience with implementing successful regionalized marketing strategies and campaigns for a global organization 

• Excellent written and verbal communication and interpersonal skills to engage effectively with a wide range of stakeholders 

• Proficiency in digital marketing tools and platforms, including email marketing, design including Adobe Suite, CRM, marketing automation, digital advertising, social media marketing, and Google analytics 

• Ability to work under pressure, manage multiple projects simultaneously, and drive campaign ROI 

Preferred Qualifications:

• Master’s degree  

• International experience in higher education or business education 

• Bi-lingual (Chinese) 

Why join AACSB?

We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drivers that attract and keep them with AACSB.

AACSB offers a competitive benefit package.

As the Owned Media Lead, you are responsible for developing and implementing the strategy for owned media channels, in close collaboration with the global and regional Strategy & Planning team. Your role involves overseeing owned media planning, content analysis and development, and distribution to drive engagement, brand awareness, and customer loyalty. You will collaborate with cross-functional teams to ensure that owned media channels are effectively utilized to achieve marketing and business objectives.

You are analytical and insight-driven, and have strong interest in customer data, customer behaviour and how that impacts brand value and future business value. You are driven by turning insights into actions and plans, presenting your findings and recommendations in a clear way to stakeholders across functions. You work hands-on with planning and tactics, taking this out into daily operations.

Key responsibilities

• You develop a comprehensive owned media strategy plan aligned with the overall marketing goals and target audiences, identifying key performance indicators (KPIs) and metrics to measure the success of owned media initiatives.
• Collaborate with content creation teams within the region and globally to develop a content calendar and plan that aligns with brand messaging and resonates with the target audience across owned media channels.
• Utilize customer insights and data analytics to segment the target audience for owned media channels and tailor content to meet their preferences and needs, in collaboration with CRM & Loyalty team.
• Oversee the management and optimization of owned media channels together with Digital to ensure a holistic plan across all digital touchpoints, e.g. app, site, social, email and push, ensuring that the plan is synced with the overall holistic planning.
• You closely collaborate with the content operations team to secure the right content in the right place at the right time for the customer and provide a feedback loop to the insights unit and global content teams.

What’s On Your Menu

• Assist and execute regional automated campaigns using our CRM tool

• Assist with regional campaign performance analysis and gather insights continuously to maintain industry benchmarks

• Work closely with local teams with regards to content creation and translations

• Advice local teams by creating best practices and providing trainings to ensure they are self-sufficient in campaign creation, launch, and analysis 

• Own and drive strategic projects (be it on a regional or local level), to collaborate with different stakeholders to improve vendor engagement

What You Bring To The Table

• Proactiveness and a keen eagerness to learn as we work with marketing automation tools, excel, SQL, HTML. A huge plus point if you are well versed in these tools/programmes

• Comfortable with data and analytics

• Demonstrate excellent organizational abilities in a B2B setting; ability to take initiative, work autonomously, problem-solve, collaborate with others, and prioritize the completion of assigned tasks

• Meticulous with an attention to detail

• Capable of working efficiently in a fast-paced, high-pressure setting

• Strong written and oral communication skills

• Marketing/Business Education background

• Locally based and do not require work pass to work in Singapore

What We Offer

• A dynamic and challenging working environment, with a steep learning curve.

• The chance to excel and influence in a company and team where decisions are taken based on data insights.

• Being part of a fast growing and global company.

• A vibrant and international team with diverse backgrounds

• Growth opportunities based on your performance.

• Flexible working environment

• Responsibility from day one in a fast-growing and global company

You will have solid understanding of media planning, buying and analytics across multiple media channels. This is a leadership role that requires a strategic thinker who is skilled at integrated campaign planning, execution, and team management. You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the digital landscape.

Key Responsibilities:

• Lead the development, implementation, and management of integrated media strategies across multiple media channels, including but not limited to, digital, social, out of home and radio.
• Collaborate with the creative team, account managers and clients to identify target audiences and design media strategies that engage, inform, and motivate.
• Oversee and manage media strategy, planning, buying and execution for all client accounts.
• Utilize various analytics tools to monitor, measure and optimize campaign performance.
• Tap into proprietary consumer insight applications or alternative sources for more in-depth analysis.
• Develop and maintain strong relationships with media suppliers and negotiate contracts to ensure the most effective media buy.
• Stay updated with the latest trends, innovations, and technologies in the media industry to provide cutting-edge solutions for our clients.
• Manage, mentor, and develop a team of media planners and executives.
• Prepare and present performance report to senior management and clients.
• Be focused on results that matter to the client in full funnel campaigns including awareness, consideration, lead generation and acquisition, which is a focus for the business.
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/ discrepancies.
• Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences.
• Work with media planners and buyers to ensure accurate and timely invoicing (e.g., regular review of unbilled reports, resolve unbilled cases with Finance).

We are seeking for an ideal candidate who has passion and drive to learn the ropes within the media advertising world - Integrated and/or Digital.

Expectations of a Media Planning Intern

• Support the planning team and/or local markets across network (if required) to meet client service needs
• Leverage research tools to provide insights and support on planning as needed
• Manage project to ensure on-target, on-budget and timely delivery of media plan
• Work with the team (Planners/Managers) to resolve potential planning issues
• Liaise with client contacts to update media plans accordingly
• Update periodic reports, ensuring specialist team delivery against any client actions
• Support the wider team with general client liaison and administration
• Ensure quality control of client-facing plans/reports/invoicing

You will be joining a dynamic team that delivers award-winning digital performance campaigns. If you are strong in delivering and developing exciting digital media solutions for HMT markets while managing the day-to-day planning, buying, implementation, optimization, and reporting requirements to meet client objectives, we want to talk to you!

Expectations of a Media Executive/ Performance Media Planner:

Planning:

• Assist the line manager to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan for full funnel campaigns
• Leverage available planning tools and liaise with media owners for proposals along with recommended ad formats.
• Engage clients on day-to-day operations, media trend updates and various campaign reports on local/regional/global levels.
• Able to read the data in terms of past performance, benchmarking for upcoming major & tactical campaigns.

Buying:

• Understanding between different funnels & focused on the lower funnel campaign strategies to meet goals like ROAS
• Liaise with digital ad ops (campaign set up on self-serve platforms, tracking & implementation for client’s site, ensure ads are properly served and tags are firing).
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others).
• Oversee all performance across channels (Search, Social, Programmatic etc.) & recommend ways to improve performance.
• Closely monitor and optimize performance during campaign period across platforms such as Google Ads, Facebook, TikTok etc.
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

• Assist in digital marketing overall planning for Asia Pacific region
• Involved in the strategic planning, promotion, and execution of internal and external corporate events
• Assist the team in running a coordination of marketing campaigns, example: product launches, promotions, key events, and developing visual assets for these activities
• Digital Content Creation : Conceptualize and developing engaging content for various digital platforms including social media, website, and email marketing campaigns.
  • Eg . Video Editing: Edit and produce marketing videos for various purposes such as product demos, customer testimonials, and promotional content, ensuring high-quality visuals and storytelling.
• Social Media Management: Manage and schedule posts across different social media channels, monitor engagement, and analyze performance metrics.
• Email Marketing: Assist in creating and executing email marketing campaigns, including designing templates, writing copy, and analyzing campaign results
• Presentation Slide Creation: Design and create visually appealing presentation slides for VP meetings, incorporating data, charts, and graphics to effectively communicate key information.

Job Description

Key Responsibilities

1. Develops diverse short and long term company communication strategies to promote the sale of company products and further AMAT 's sales objectives
2. Builds PR campaigns, ads, tradeshows, magazine articles, new product launches and content for web sites.
3. Recommends the media best suited to sell specific products or Marketing Communications services
4. Interacts with vendors to produce promotional Marketing Communications materials

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

As the PR & Communication Manager, you contribute to added customer value, a strong brand and increased fashion perception by managing and leading the PR & Communications team in accordance with H&M values, standards & policies. Working towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work, you are responsible for implementing global strategies while ensuring a strong strategic foundation for the Region’s PR & Communications activities. Being an exceptional leader, you collaborate closely with the other teams in Customer Activation to be able to find synergies and maximize the effect of our earned communication.

You have a strong brand building focus and are insight and data driven, with proven ability to drive results and work towards goals. With your passion for PR & Communications, you are an excellent relationship builder, and you find innovative ways to engage our customers and stakeholders, empowering strong collaboration between channels & teams to become more customer focused. You manage your teams through an insight driven approach, customer and brand focused mindset, bringing others onboard through an inspiring, clear, inclusive, ambitious and pragmatic approach.

Key responsibilities

• You are responsible in supporting the team on executing the regional communication plan based on insights from each individual market and with H&M’s customer and brand in focus, setting goals, priorities and strategies to meet the global and regional overall objectives, ensuring relevance and effective brand building in the short and long term.
• Build, strengthen and protect the H&M brand with trustworthy communication, focusing on proactive Media Relation activities and reactive Crisis Management when needed.
• Drive global strategies with regional adaptations to ensure relevance and effective brand building to elevate the brand whilst optimizing results.
• You are responsible for leading complex projects ranging from region to sales market level, supporting teams in a cross collaboration, keeping a balanced workload, consistently improving processes and delivering on brand excellence.
• Securing a strong regional internal communication plan that can work effectively on sales market level with few adaptations.

We’re looking for a highly driven and motivated Marketing Intern - Brand Media & Procurement (APAC) to join our growing regional team based in Singapore, foodpanda’s Asia HQ. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this is the place for you!

The successful candidate will work with the regional Brand Media Team to support multiple channels with a big spectrum of responsibilities related to Marketing Ops that will directly impact strategies and campaigns for the foodpanda brand across the region. 

If you’re passionate about Marketing Ops, sourcing, planning and connecting data dots,  we’re keen to have you join our team! Bonus points if you’re also good with graphics and can put together design briefs for exciting and engaging campaigns.

Responsibilities:

• Be part of the Regional Marketing Team to support 11 countries across APAC to meet business and growth KPIs
• Get a well rounded knowledge and understanding of multiple channels: Trade Marketing, Merchandise and Rider Marketing
• Work with key business stakeholders in both APAC & country teams to understand how channels are activated in each market, supporting in the complex process of regional planning and sourcing end to end
• Work on building hygiene processes, performance review templates, quarterly country sharing decks and adhoc / recurring tasks 
• Assist the team with preparation of materials for business updates on performance for APAC region including the implementation of best practices
• Be a steward of good data practices - robust documentation, versioning, playbooking, processes, and knowledge sharing

As the Communications Manager, you will create, implement and oversea communication programmes for key initiatives in Student and Academic Services Department (SASD) and others where applicable in NTU.

Responsibilities

• Develop and implement communication plans targeted at NTU staff and students in relation to the university’s key student-related initiatives and other relevant projects like enhancement of student intranet.

• Develop content and direct creative execution to provide a consistent, targeted, and impactful message.

• Work collaboratively with the key stakeholders on change communication matters like presentations, communication materials etc.

• Build and maintain solid partnerships with internal NTU stakeholders to better develop, coordinate, direct, and facilitate strategic communications designed to meet business goals.

• Design campaigns to target specific audiences, placing an emphasis and discipline on campaign performance to help with recommendations for future programmes.

• Lead on website content for student intranet related to Student Management System (SMS) and Student and Academic Services Department (SASD) related matters including NTU Education.

• Contribute ideas for new programmes, researching and recommending innovative branding techniques.

• Research and understand key business challenges, stakeholder behaviour, target audiences, competitive activity that impacts programs within the business and assigned departments.

• Identify and present opportunities for consistency in messaging and user experience across channels including physical signage, digital platforms, and printed materials.

• Stay informed of developments in the field of marketing and communications within the industry to foster ideas and innovation.

• Design and deliver differentiated communication messages for stakeholder groups identified for Target Operating Model (for student and academic services).

Requirements

• Minimal 8 years in strategic communication, project communication or equivalent, in large organisation.

• Experience in change management with the ability to effectively communicate and facilitate organisational change initiatives.  Experience in this area will be considered a bonus.

• Strong, versatile copywriting skills to create engaging and impactful content across various channels.

• Proactive approach in resolving problems and issues as they arise.

• Critical thinking abilities coupled with excellence in crafting clear and concise messaging.

• Good organisational, planning, and coordination skills to manage multiple projects effectively.

• Ability to multi-task and re-prioritise as needed.

• Desire to take full ownership of assigned projects and can work independently.

• Ability to manage multiple projects simultaneously ensuring deadlines and objectives are met.

• Possesses a sense of urgency; is self-motivated and meticulous attention to detail.

• Strong interpersonal skills and ability to build collaborative relationships,

• Good verbal presentation and written skills, group dynamic, and facilitation skills for engaging communication.

• Working knowledge of Microsoft Office and web content management systems experience.

• Driven to achieve goals and deliver high-quality outcomes with a focus on measurable results.

• Eagerness to seek out new knowledge, skills, and experiences to enhance professional growth and development.

• Demonstrated ability to collaborate effectively with colleagues and contribute to a positive team dynamic.

• Willingness to embrace change and adjust to evolving priorities or circumstances.

The Boutique Group of Companies is a Singapore-based organization consisting of four companies: Boutique Education Pte Ltd, Host Events Pte Ltd, Frenchic Pte Ltd, and Bertie x Odie Pte Ltd. We are currently seeking a motivated and detail-oriented individual to join our team as a Marketing Assistant. In this role, you will support our marketing efforts across our brands and contribute to the overall success of our marketing campaigns. Your responsibilities will include assisting in creating and implementing marketing strategies, managing social media platforms, conducting market research, and coordinating marketing activities. As a Marketing Assistant, you will have the opportunity to gain valuable experience in a dynamic and entrepreneurial environment.

Skills/Experience:

• Proven experience as a Marketing Assistant or similar role
• Familiarity with social media platforms and digital marketing tools
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Proficient in Microsoft Office Suite
• Knowledge of graphic design software is a plus
• Diploma or degree in Marketing, Business, or a related field.

The position is full-time internship, Monday to Friday, from 10am to 6pm, with occasional evening and weekend availability required for events. Please note that we are unable to consider candidates from overseas or those requiring an Employment Pass for this role.

What’s in it for you?

• Attractive remuneration package
• Personal training and development opportunities
• Friendly working environment
• Opportunity to shape the future of The Boutique Group together with management
• Applicable for 3 months or 6 months internship.

[What you will be working on]

Responsibilities:-

• Website Content Management

  • Oversee the revamp of the SP Website in collaboration with various internal/external stakeholders and work with the web vendor to ensure that timelines and milestones are well-planned and adhered to, including regular updates to management on the progress of the project

  • Create or adapt content for website in line with organisation strategy

  • Ensure content is updated for corporate pages (About SP) and corporate events (Graduation) on SP website

  • Work with internal stakeholders to ensure all content on the SP Website is accurate, current and updated

  • Manage web vendor for the creation of campaign webpages for corporate events

• Website Administration and IT support

  • Day-to-day administration of the SP Website including creation/deletion of user accounts and troubleshooting user account-related issues

  • Provide support to internal stakeholders for website-related queries, including organising training sessions to ensure all stakeholders are up-to-date on best practices

  • Manage web vendor to work on Service Requests from the various schools and departments (evaluate feasibility, budget, timeline, etc.)

  • Manage the website budget and procurement processes

• Web Traffic Analysis for actionable insights

  • Work closely with the content team to analyse the impact of paid campaigns in driving traffic to the website

  • Monitor website analytics data (WOGAA, Google Analytics, GTM) and provide timely updates to management, with actionable insights to improve the SP Website user experience

• Support other administrative duties where required

[What we are looking for]

Requirements:-

• Degree in Information Technology, Computer Science, Computer Engineering, Marketing, Communications, Advertising or related fields

• 3-5 years of experience working on websites that use enterprise-level content management systems eg: Sitefinity, Sitecore or Drupal

• Excellent project management skills, including managing external vendors, agencies and internal stakeholders

• Knowledge on User Interface and User Experience design and best practices will be advantageous

• Proficiency in basic website coding will be advantageous eg: HTML, CSS, Javascript

• Proficiency in data analytics will be advantageous eg: Google Analytics

• Proficiency in basic image editing software will be advantageous eg: Adobe Photoshop

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 28 March 2024

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.