Job Description

1. Implement compliance controls, policies and procedures

• Supports the implementation of controls, compliance checks and compliance processes.
• Executes tasks according to procedures to ensure regulatory compliance across ESBSG, and escalates any issues to relevant parties where needed

2. Execute compliance-related administration

• Assists with keeping compliance processes updated and conducting research and preparation of necessary materials for standard compliance reporting.

3. Support compliance knowledge management

• Supports in training and implementation of new or changing regulations.
• Comfortable executing tasks independently and implementing guidelines in accordance with requirements and processes

Job Requirement

1. Candidate is mature with good manners.
2. To cope in fast-paced environments, and is organised and responsible.
3. As Candidate is required to be familiar with the compliance requirement of MAS, those with at least 5 years of working experience in Singapore Financial Industry (with not more than 2 FIs) will have advantage.
4. Given that we are a Taiwanese bank; knowledge of mandarin is essential in performing our task efficiently

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client, a foreign bank is urgently looking for suitable candidates to join their trade finance team.

Senior Officer, Trade Services Operations

Details of Job responsibilities:

1. Responsible for prompt and accuracy of:

- issuing Import L/C and Amendment.

- processing Export L/C advising/amendment & confirmation

- processing Inward and Outward Collection and settlement

- computing fees on transactions and billing to customers

- processing export bills negotiation/settlement

- processing Bills Discounting/TR Financing/Forfaiting.

- following up on unpaid bills and the outstanding fees

- making payment to customer as per instruction

- reporting on Trade activities.

- handling new tasks as and when required.

- issuing Banker’s Guarantees as and when required.

- assess market prices of goods to find out if further information should be obtained where contract price differs significantly from market price.

- checking of Trade Import / Export Documents either as 1stor 2nd checker

2. Check to ensure that:

- customer's application forms submitted are correctly filled up, checked and signatures duly

verified. Any alterations are chopped and signed by applicant.

- transaction requires bank's commitment must be approved by management before

processing or customer’s limit is available.

- payments for outstanding items are credited to our nostro accounts with good value

- documents, which are settled, scanned and are properly filed

- transaction’s name cleared with no OFAC hit.

- accurately performed Vessel Tracking system.

- funding details thru’ CPS system is correct.

3. Assume new role as new product lines may be added from time to time

4. Improve on the processing of product and to shorten delivery time to customers.

5. Provide quality customer services.

6. Ensure transactions thru’ Eximbills system are correctly inputted and accounting entries

accurately posted.

7. Comply to branch policy, procedure and regulation on: KYC, AML, CFT and GRC at all times.

8. Job Scope as listed in appendix enclosed.

9. Comply with all the internal policies and procedures as well as the relevant laws and regulations.

EA License No. 16S8296 • EA Personnel Registration No. R21102756

Location: Ubi

As a Paramedic Officer (Direct-Entry Lieutenant), you will join the ranks and be groomed to take on leadership roles in a heartwarming team, which courageously protects and saves lives for a selfless cause. You will be involved in paramedicine policy development and projects, and lead in operations to keep Singapore safe.

Requirements:

• A Degree in any discipline
• Strong leadership and interpersonal skills
• Applicants must be PES A or B
• Minimum 'Pass' for IPPT

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Key Accountabilities:

• Ensure that expenses go through the proper channels and approvals, and documentations are in order.
• Attend to enquiry from suppliers/internal staff on invoices/ expenses.
• Data entry of invoices/payment for Branch (and Head Office from time to time), processing of internal claims and perform daily accounting functions such as bank reconciliation and journal entries.
• Perform prepayment and accrual schedules, inter-company settlement, as well as other reports for month-end closing purposes.
• Prepare monthly budget holder reports.
• Liaise with the bank on corporate credit card matters
• Preparation of quarterly GST and regulatory return
• Assist Head Office with regular tasks (e.g. Daily P&L, Bank Reconciliations, Management Account)
• Liaise with auditors
• Any ad-hoc tasks that may be assigned from time to time.

Person Specification

Education and Experience

• Degree or equivalent in Accountancy.
• Part/ Fully qualified accountant (ACCA/ CPA/ ISCA).
• At least 2 years of working experience preferably in similar role.
• Experience with Statutory and Regulatory reporting and Xero application will be an advantage.
• Proficient in Microsoft Excel (can maintain and perform functions/ pivot spreadsheets).

Personal Qualities

• Team player who is able to work well with others at all levels within the company and can manage their workload unsupervised.
• Analytical with strong administrative ability and a critical eye for detail.
• Good interpersonal skills and communication skills.
• A motivated and flexible individual who has the desire to develop within the role.

Position title : Junior Marine Surveyor

Working Location: Islandwide [On ship]

Working Days: 5 Day A Week

Working hours : 0830 hrs to 1730 hrs [Prepared to work irregular hour due to ship schedule/Public Holiday]

Salary : Basic $2300 excluding overtime (During peak period OT at least 20 hours) + Allowance depends after probation

Job Scope

To attend / carry out various types of survey on board ship and sites on cargo, cargo measuring equipment and marine related activities.

To perform marine survey onboard vessels and cargo inspection on sites in order to assess and report on their condition for insurance claim.

To verify the equipment onboard vessel to ensure compliance with various standards or specifications.

Job Requirement

Nitec/ITE related in marine or Diploma in Nautical, Maritime Studies, Marine Engineering or Marine related from a local polytechnic/private institution.

Experience onboard vessel will be an advantage.

Prepare to work at irregular hours including Public Holidays due to ship schedule.

Opportunity to travel overseas upon satisfactorily perform

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Admin / Shipping Coordinator

Location: Geylang
Working Days: 5 days
Working hours : 8.30am to 5.30pm
Salary : $2,000 - $2500

Job Description:

• Open L/C
• Buy currency / check exchange rate and confirm contract with bank
• Arrange shipment
• Maintain and update data records.
• Provide assistance in day-to-day office operations.
• Handle phone calls and email queries.
• Help with daily office tasks like managing supplies and maintaining a clean workspace.
• Any other ad-hoc duties as assigned

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Islandwide
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Responsibilities:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• N Levels / O Level

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Salary : $2,500 - $3,300
• Location: Sembawang or Buangkok (fixed location)

Working Hours: 12 hours shift - 4 days a week (weekend & weekdays rotate)

• Day Duty 7.30am to 7.30pm
• Night Duty 7.30pm to 7.30am

Responsibilities:

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Requirements:

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Salary: $ 2000 - $ 2800
• Working Hours: Monday - Friday (9am - 6pm)
• Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

• Singapore Based (Project Site discuss during interview)
• Monday - Friday (8am - 5.45pm)
• Salary: $4,500 - $8,000
• Degree with 3 years experience; Registered as WSHO with MOM
• Career Progression Opportunities

Job Responsibilities:

• Able to lead site safety team
• Develop, review, revise, maintain and implementation of site Workplace Safety & Health Management System effectively to manage risks and reduce accidents
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• In-depth knowledge of the WSH regulations.
• Enforcement of safety standards in accordance with the Workplace Safety and Health Act and provisions.
• Ensure legal compliance as per statutory requirements.
• Conduct regular WSH inspections on general safety practices and audit to ensure that staff and/or subcontractors onsite abide by policies and standards
• Alert relevant stakeholders of any machinery, equipment, appliance, activities or process used in each department that exposes any person to risk of bodily injury, and to recommend appropriate corrective measures.
• Preparation and/or submission of safety documents to the client/main contractor/WSH Corporate Department.
• Able to drive WSH culture in the company
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on WSH-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of WSH performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organization.
• Constant plan-do-check-act on the related WSH matter of plant's WSH Management System and ensure continual improvement/upgrading of the system.

Qualifications & Experience:

• Min. Degree / Advanced diploma in WSH (Level C)
• Registered as WSHO with MOM
• More than 3 years of experience performing as a WSHO
• Registered WSHO without/less than 3 years of WSHO experience will be considered as a Junior WSHO.
• Willing to travel between job site

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Short-term contract | Private Bank

(Contract End Date: 31 March 2025)

Mon to Fri; 9 am – 6 pm

Central

Responsibilities:

• Conduct ongoing AML/CFT reviews and monitor client account and transaction flows, coordinating with front-line staff for clarifications as needed.
• Perform name screening as required and ensure compliance with bank standards for SOW and corroboration.
• Maintain and refresh KYC information and documentation to ensure accuracy and compliance.
• Identify and screen KYC parties correctly to mitigate risks.
• Escalate concerns to the AML team promptly, outlining necessary rectification actions.
• Assist the team with ad hoc initiatives and projects as needed.

Requirements:

• Possess Diploma/Degree with minimum 2year’s experience of KYC Periodic Review or Name screening in private banking.
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24934

To learn more about this opportunity, please contact Paris at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Location: 1 year

Location: Outram

Responsibilities:

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

about the company
Our Client is a renowned Private Bank with global footprints.

about the job

• AML Onboarding and Periodic Review: Conduct thorough Anti-Money Laundering (AML) reviews for high-risk clients during onboarding and subsequent periodic reviews.
• Transaction Monitoring: Review and investigate alerts escalated by the transaction monitoring team, identifying potential suspicious activities.
• Investigation and Reporting: Investigate suspicious activities, gather relevant evidence, and document findings for regulatory reporting purposes.
• Compliance and Regulatory Advice: Provide guidance and support to business and support functions on compliance with AML regulations and best practices.
• Regulatory Awareness: Stay current on new and evolving financial crime regulations and assess their impact on the organization

skills and experience required

• >3 years of compliance experience
• Understanding of Private Banking environment
• Team player
• Ability to multi task
• Good time management skills

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609 | R21100955)

Job Description:

The CEO of Mansion 7 will be responsible for providing visionary leadership and strategic direction to ensure Mansion 7 remains a leader in the luxury/hospitality industry. The CEO will drive operational excellence, customer satisfaction, and business growth while maintaining the unique character, elegance, and quality associated with Mansion 7. The role requires a results-driven leader with a deep understanding of high-end hospitality or luxury sectors and an ability to innovate, expand, and oversee multiple areas of the business.

Key Responsibilities:

1. Strategic Leadership:Develop and implement strategic plans to advance Mansion 7's mission, vision, and long-term profitability.
   Collaborate with the Board of Directors on business growth opportunities, market expansion, and new ventures.
   Shape and uphold Mansion 7’s luxury brand identity and reputation.
2. Operational Management:Oversee day-to-day operations to ensure smooth functioning across all departments (e.g., front-of-house, back-of-house, guest services, marketing, and finance).
   Drive operational efficiencies while ensuring a world-class guest experience.
3. Financial Stewardship:Manage the overall financial performance of Mansion 7, including budgeting, financial planning, and forecasting.
   Lead initiatives to improve profitability while maintaining the high standards of luxury expected from guests and clients.
4. Team Leadership:Build, mentor, and lead a high-performing executive team.
   Promote a culture of excellence, innovation, and collaboration among all employees.
5. Business Development:Explore and implement new revenue streams, partnerships, or market expansions that align with the luxury brand.
   Identify trends and opportunities within the hospitality or luxury sector to ensure Mansion 7 remains competitive.
6. Brand and Customer Experience:Maintain and enhance Mansion 7’s reputation as a leading luxury destination by consistently delivering exceptional guest experiences.
   Oversee marketing, public relations, and customer outreach initiatives to promote Mansion 7 in targeted markets.
7. Stakeholder Relationships:Build and maintain strong relationships with stakeholders, including investors, partners, and the Board of Directors.
   Serve as the primary representative and spokesperson for Mansion 7.
   

Job Requirements:

1. Experience: Minimum of 10-15 years of leadership experience, with at least 5 years in a CEO or senior executive role in the hospitality or luxury industry.
   Proven track record in managing luxury brands, hotels, restaurants, or high-end service businesses.
   Experience overseeing large-scale operations and managing diverse teams.
2. Automation: Experience with technology and be able to innovate software AI solutions to improve Mansion 7's operations and productivity as well as enable the overall industry with cutting edge solutions.
3. Education: A Master’s degree (e.g., MBA or MSc) or an advanced qualification in management or leadership or technology is required.
4. Skills and Competencies:Visionary Leadership: Ability to provide clear strategic direction and inspire the entire organization.
   Financial Acumen: Strong understanding of financial management, including budgeting, forecasting, and profit maximization.
   Operational Expertise: Deep knowledge of day-to-day operations in luxury or hospitality sectors.
   Brand Stewardship: Experience managing and growing a luxury brand while ensuring consistency in guest experiences.
   Innovative Thinking: Ability to drive innovation and implement new ideas to keep the business competitive.
   Exceptional Communication Skills: Strong verbal and written communication skills, with the ability to influence key stakeholders and represent Mansion 7 at high-level forums.
5. Personal Attributes:Charismatic leader who can command respect and loyalty from teams and stakeholders.
   High emotional intelligence (EQ), with the ability to manage people and situations diplomatically.
   Results-oriented, with a passion for delivering excellence in a fast-paced, luxury environment.
   Strong sense of responsibility, integrity, and ethics.
   

Key Performance Indicators (KPIs):

• Business growth (measured through revenue, market share, or expansion)
• Profitability and cost management
• Guest satisfaction and loyalty metrics
• Team performance and employee retention
• Successful execution of strategic initiatives
• Brand growth and market recognition

This role offers an exciting opportunity for a dynamic and experienced leader to take Mansion 7 to new heights, ensuring its position as a premier luxury destination while innovating for the future.

Job Purpose:

The HR & Administration Officer is responsible for overseeing and managing human resources tasks and ensuring smooth office operations. The role includes recruitment, onboarding, employee relations, payroll, compliance, and administrative tasks such as facility management, office supplies, and event coordination.

Key Responsibilities:

Human Resources Responsibilities:

- Recruitment & Staffing:

• Manage end-to-end recruitment processes: job postings, CV screening, interviewing, and selection.
• Ensure onboarding processes, orientation, and training of new employees.
• Manage employee exit processes (offboarding, exit interviews, etc.).

- Employee Relations & Engagement:

• Handle employee grievances, manage conflict resolution, and address workplace issues.
• Foster a positive and productive work environment through engagement programs, wellness initiatives, and team-building activities.
• Ensure compliance with labor laws and organizational policies.

- Performance Management:

• Assist in the development and implementation of performance evaluation processes.
• Support managers and employees in performance improvement plans and development goals.

- Compensation & Benefits:

• Oversee payroll processing, ensuring accurate and timely salary disbursement.
• Administer employee benefits programs (insurance, leave, etc.).
• Monitor compliance with compensation and benefits regulations.

- Training & Development:

• Identify training needs and coordinate training programs for employee skill development.
• Support career development and succession planning initiatives.

Administration Responsibilities:

- Office Management:

• Ensure the smooth running of the office, including managing office supplies, facilities, and vendor relations.
• Maintain office equipment, oversee repairs, and manage contracts with service providers.

- Compliance & Record Keeping:

• Maintain employee files, contracts, and confidential records.
• Ensure legal compliance with local labor laws and workplace safety regulations.

- Administrative Support:

• Provide administrative support to senior management and other departments as needed.
• Organize company events, meetings, and conferences.
• Handle correspondence, reports, and presentations as needed.

- Budgeting & Cost Control:

• Manage HR and administrative budgets.
• Ensure cost-efficient use of resources and monitor expenses.

Other Responsibilities:

• Stay updated with industry trends and best practices in HR and office management.
• Assist in organizational planning, strategy, and execution of HR projects.
• Oversee security protocols and health and safety policies within the workplace.

Key Qualifications:

• Proven experience in HR and office management roles.
• Strong understanding of labor laws, employment practices, and HR procedures.
• Excellent communication, organizational, and leadership skills.
• Proficiency in HR software, MS Office, and familiarity with payroll systems.
• Ability to manage multiple tasks and prioritize work in a fast-paced environment.

Core Competencies:

• Problem-solving and decision-making
• Strong interpersonal skills
• Attention to detail
• Integrity and confidentiality
• Time management and ability to meet deadlines

ROLES & RESPONSIBILITIES

Chartering

· Chartering out the vessels operated by company

· Chartering in vessels from the market for company’s own cargoes & program.

· Calculating owner estimate for charter in/out (Voyage Charter, COA, TC)

· Preparing in principal approval for charter in/out to management.

· Preparing tender summary for charter in/out.

· Negotiations, preparation of fixture recaps and charter parties.

· Through knowledge of charter party clauses, terms, and their implications.

· Maintain and update and manage the list of all potential customers, brokers and ship owners who are potential customers of the company.

· To liaise with brokers, owners, charterers, logistics service providers alike on a regular basis to understand market sentiment and competition.

· Keep abreast of the latest fixtures and market sentiment by word of mouth (including telephone) and reading market reports.

· Market development and customer relationship management and network development with traders, cargo owners and vessel owners.

Operation

· To ensure proper operation of controlled vessels during employment TC or spot and maximize performance, time charter equivalent (TCE), always following global standards and international regulations.

· Undertake voyage planning to meet international regulation and charter party.

· Respond to vessel issues, customers’ requests, terminal, agent

· Communicating with charterers, brokers, agents and vessels regarding voyage orders, vessel itineraries, etc.

· Handle bunker and route optimisation.

· To ensure vessel deployment, operations improvement, and cost optimisation.

· Provide voyage instructions to vessels, review stowage planning, coordinate agency appointments, review PDAs and FDAs, monitor vessel cargo operation, at sea and in port.

· Monitor vessel performance during voyages i.e. speed and consumption.

· Handle questionnaires, certificates, LOIs, LOPs, and all relevant supporting data.

· Update company database with required information with regards vessel and voyage performance.

· Assist in ship chartering issue i.e disputes, claims, computation for freight, demurrage & laytime, and other claims.

· Responsible for following up on post fixture activities.

QUALIFICATIONS

· Bahelor's Degree or equivalent. Bachelor in Ocean Engineering/Mechanical Engineering/Industrial Engineering, with 5-8 years experience in Shipping Chartering/Operation tanker vessels

· Good knowledge of Charter Party terms.

· Good knowledge in freight cost and charter hire calculations

· Good negotiation skills and have a good understanding of market conditions.

· Good planning and execution skills in voyage operations.

· Conversant with Master, Agent, Charterer, Terminal, and other requirements.

· Able to work irregular hours to attend and ensure timely operation is in compliance to charter party.

· Proficiency in English both written and spoken, good working knowledge of Microsoft Office.

· Data entry and responsible for proper filing, reporting, and sorting of operation documents.

Job Type : Full Time, Contract Basis

Expected Salary : Sgd XXXXX/month (will commensurate according to experience and qualifications)

Duties & Responsibilities:

· Keeping up with all the email correspondence

· Meet and greet premium guests who check in at Guest Services Lounge for their flight;

· Manage feedback received from guests in person, via call and email;

· Collate compliment / complaint / feedback statistics into monthly reports;

· Perform rotating shift work;

· Assist Operations Team when required;

Any other duties as assigned by superior

Qualifications, Knowledge & Experience:

· GCE ‘O’ or ‘A’ Levels or its equivalent;

· Minimum 2 yrs of relevant working experience in similar role in customer service;

· Excellent communication and interpersonal skills;

· Pleasant and outgoing disposition;

· Proficient in MS office & Internet.