The technical delivery team is responsible for the deployment of Opus 2’s services to hearing room locations. This will include the planning/preparation of the equipment needed for the hearing/service, the logistical deployment of the service, the configuration and setup, the support of the service, the breakdown and removal of equipment.

This client facing position has large client base which means it is essential to both integrate and work with our clients as closely as possible. The team provides other technical services:

• Interpretation.
• Video Conferencing Services.
• Bespoke Trial Consultancy/ Inquiry Design Service.
• Realtime/ Audio Streaming Services.
• Deposition Support.
• Transcription Services Support.

Duties and Responsibilities

• Consultation - work with the case managers and operational teams on dealing with technical support/issues.
• Innovation - assisting and developing new ways in which Opus 2 engage/interact with the clients for provisioning our services.
• Processes - working closely with the case managers to ensure that installations are carried out within the specified timeframe and guidelines.
• Provide feedback to the technical delivery team regarding specific installations and client issues onsite.
• Ensure that all processes are followed and quality control the technical delivery teams’ installations.
• Consultation - designing technical audio/video/network solutions for the hearing room.
• Operating bespoke court reporting software and being able to provide support.
• Provide technical standby support (onsite and offsite) for all hearing venues as directed by your manager.
• Other administrative duties as required.

Person Specification

• Bright and engaging, with a willingness to learn and use initiative.
• Awareness around AV/Multimedia/Networks with an interest in technology.
• Excellent verbal and written communication skills.
• Strong attention to detail, time management and the ability to juggle tasks, adapt and work under pressure.
• Team player with a flexible attitude to meet the changing needs of the business and our clients.

The Technical Delivery Officer will be the flexible member to the team who is willing to work remotely to deploy our services. They will be used on various remote project work so flexibility is an important part of the role and travel will occur on a regular basis. Typical working hours are from 9:00am – 6:00pm. Evening and weekend work may be required.

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity.
• Accessible and modern office spaces.
• Company social events.

Knowledge & usage of Adobe Illustrator software is necessary

• Manage all creative assets sent by HQ
• Adaptations of key visuals for both local & overseas markets
• Follow up with HQ on creative assets for new & existing products
• Handle POSM requests for all countries
• Adaptation of visuals for digital media, FB posts, POSMs etc. in ASEAN
• Prepare marketing materials such as pack shots, thumbnails, banners for E-commerce official stores update
• Liaise with HQ on updates to company's website
• Work closely with marketing agency for creative adaptations and digital media activities
• Running groups sampling, marathon events for SG
• Social media support – replying consumer queries and comments on social media platforms

Requirements:

• Familiar with Adobe Illustrator software is a must
• Minimum possess Degree / Diploma / Nitec in Marketing, Business Administration, Communications, or a related field
• At least 1 year of experience in marketing, advertising, or a related field, fresh graduates with internship experience
• Proactive and self-driven with the ability to work independently.
• Ability to adapt to a fast-paced and constantly changing marketing environment

Interested candidates who wish to apply for the above positions, please click "Apply now" or email to [email protected]

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

Position Title : Account Officer ( Payroll)

• Location: (Buona Vista)
• Working Days: 5 days (Monday- Friday)
• Working Hours: 8am-5pm
• Starting Salary: $2,500 - $3,300

Job Responsibilities :

Payroll and related processes

• Record approved leave with supporting records in system and follow up with staff as required following the policies and direction of the Principal
• Check against employment contract and update bank account details for new joins
• Update changes in monthly salary with supporting documents
• Prepare tax clearance for Expat staff who resigned
• Process staff benefits claims and report as taxable benefits accordingly
• Process monthly Payroll punctually using payroll system through salary crediting (to gather all the necessary information such as changes in salary/workload, new join, resignations, deductions, benefit adjustment, etc)
• Process cheque payment for resigned staff’s last pay
• Process monthly CPF report for submission
• Claim for leave supported by government (maternity, paternity, NSmen, childcare, etc)
• Prepare template for mid (July) and year-end bonus (Dec) and include in the respective monthly payroll
• Application of grants details from government e.g. SEC, JGI, JSS to ascertain the accuracy of the amount received
• Prepare monthly reports to prepare journals for accounting system
• Prepare accounting schedule
• Update monthly cash flow details
• Update in the SDL portal to ensure accuracy in the SDL paid
• Recover from ACS foundation quarterly, payroll and others processed on behalf
• Prepare yearly IR8A for online submission
• Support Finance Manager in preparing the yearly payroll budget and period review
• Maintain the payroll system with support from the vendor
• Support the purchase of workmen compensation, professional liability, etc for staff
• Support all other areas requiring related to staff salaries

Automation and Digitalization of payroll system

• Work with Project team to draw up framework of automation and digitalization for payroll and related processes and set up new/additional “outside the system” during transition period where necessary
• Participate in the assessment of current or new payroll system towards automation and digitalization
• Owner of the new/additional automation workflows post project.

Any other duties as assigned by the Chairman, Senior Leaders Team and Reporting Officer.

Qualifications

• At Least, Certification in Payroll and/or Accounting

Experience and Skills

• At least 3 years of experience in handling Payroll.
• Strong IT skills, particularly in Payroll systems and Microsoft.
• Basic Accounting knowledge would be highly desirable but not essential.

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Summary of the position:

Perform all daily back-office operations, mainly handling of Supply Chain Financing and Syndication Loans.

Main Responsibilities:

Supply Chain Financing

• Input new client data into DEMICA/KYRIBA
• Update non live rates in DEMICA
• Monitor the due dates of transactions
• Post request for financing in LORIS for Gelop processing
• Monitor the status of transactions posted in LORIS
• Ensure deals uploaded in DEMICA/KYRIBA and RSF engine are promptly accepted
• Review contracts and advices
• Perform Quarterly controls based on sampling checks obtained from customers
• Work closely with all stakeholders and ensure all transactions processed within Turnaround time

Syndication Loans

• Provide support to the stakeholders in the region with regards to their financing requirements
• Analysis of borrowers’ needs and risk controls
• Coordination of terms with Bank Arrangers
• Lead documentation and due diligence process

Secondary Duties:

• Assist in any projects being assigned by the team leaders
• Able to back up colleagues whenever is required

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Qualifications:

• Minimum 5 years of experience in banking environment in back office supply chain or receivable financing. Knowledge and experience of International trade is a plus
• Certificate or courses or any specialized training/exposure in international trade and supply Chain
• Ability to support and provide team work whenever in required

Contact Centre Officer
Location: Changi OR Jurong East
Contract: 12 Months
Working Days: 4 Weekday 1 weekend

Working Shift:

• AM shift - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM
• PM shift - 1PM to 12AM Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM
  (Shift schedule will be given to you 1 month in advanced but might subject to changes based on business need)
  
  JD:
  - Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
  - Ability to understand customers’ needs and provide appropriate solutions and attention.
  - Identify cross-sell opportunities during customer interaction.
  - Consistently deliver quality service to our customers to achieve total customer satisfaction.
  - Solicit customers feedback and identify problem trends for improvement actions.
  
  Requirements:
  - Call Centre experience is an advantage
  - Great interpersonal & positive attitude
  - Proficient in MS Office

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

SIN HR provides strategic HR business partnership and full spectrum of HR operational support and key deliverables to SIN Branch.

Job Purpose

The HR Officer role is to give support to the HR team on all HR operational duties. The job holder plays an integral role to support the business and HR/people management objectives. The job holder contributes at operational levels to ensure all HR priorities, policies and processes are within regulatory guidelines and timelines.

The job holder must have the ability to communicate at all levels and provide professional advice and support to key stakeholders and employees on all aspects of HR in line with the Group’s long-term objectives.

Job Content

The main tasks and responsibilities are:

Talent Acquisition / Onboarding / Separation

• Establish resource planning in line with the approved Budget / Business Units and appropriate approvals.
• Prompt and smooth onboarding and exit processes as per Onboardings & Exit procedure.

Performance & Rewards

• Assist in the full compensation process including payroll and tax, year-end performance reviews and annual bench marking reviews.
• Manage the Bank’s staff benefits processes and work with Group on reviews, where applicable.
• Manage enrolment / termination, claims settlement in Medical insurance program.

Learning & Development / Talent Management

• Ensure compliance of mandatory CPD hours for Covered Persons and Non-Covered Persons.
• Engage with Group Learning & Development to encourage a learning culture for our staff.

Employee Engagement / Recognition Programs

• Support and give guidance on employee engagement action plan implementation.
• Facilitate Employee Recognition awards and Long Service Awards.

HR Risk & Compliance

• Ensure key and operational risks are addressed or mitigated through effective control procedures.
• Ensure compliance to applicable regulatory and internal requirements.
• Maintain and update HR handbook, policies & procedures.
• Maintain/update MAS Prohibition List for onboarding due diligence checks on new hires.
• Monitor staff mandatory block leave to ensure compliance.

HR Reporting

• Timely submission of all reports (internal and regulatory) to both Group and regulators

Job Requirements

Job Knowledge

• Experience in the full spectrum of HR Operations and regulatory guideline

Skills

Technical & Professional

• Proficiency in Microsoft Office applications: Word, Excel, Powerpoint and Outlook
• Familiar with Payroll Software

Behavioural Competencies

• Professional and maintains confidentiality in all HR matters
• Team player, pro-active, independent and self-motivated
• Take initiative, committed
• Responsible
• Good communication and interpersonal skills
• Collaboration and takes ownership

Prior work experience required

• At least 5 years experience in HR in Banking & Finance

Education and/or professional qualification

• Min. Diploma in Human Resource Management

Responsibilities

• To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Review customer existing loan package and advice accordingly on the various option available
• To protect loan portfolio by managing customer expectation on loan repricing package offered
• To respond and follow up on customers’ request promptly and accurately

Working Days: Monday to Friday (8:30am to 6pm / 9am to 6:30pm)

Service Executive (Bank Teller)

• 5.5 working days per week

Working hours:

• Mon - Fri : 8.30am - 4.30pm / 10.00am - 6.00pm
• Sat : 8.30am - 1.00pm / Sat : 10.00am - 2.30pm

Location: Toa Payoh / Suntec City / Compass One / Harbourfront / Bukit Timah

Salary: Up to $3500 + allowance

Duration: 12 months contract

JD:

• Attend to walk-in-customers.
• Hand over -the-counter transactions including cash deposits and withdrawals accurately.
• Assist in customers enquires and ensure service delivery standards are met in achieving total customer satisfaction.
• Prospect banking products and services to customers.

Requirements:

• Min. GCE ‘O’ Level
• Call Centre experience is an advantage
• Great interpersonal & positive attitude
• Proficient in MS Office

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Duties and Responsibities:

• Assist in manpower resourcing, employer branding of choice and ensuring effective recruitment, on-boarding, deployment, and retention
• Liaise with advertising agencies on the publishing of recruitment advertisements and external vendor on supplying workers for part-time basis.
• Update records and maintain proper filing of all employees’ personal files.
• Update staff bio-data in the HRIS and extract information from clock in and clock out devices on staff attendance and over-time matters.
• Co-ordinate training programs and administer SDF and absentee payroll claims.
• Administer and process work passes, WICA, CPF & Medisave reimbursement
• Validate, record and process claim like dental, hospitalization, medical, workmen compensation, etc.
• Prepare and submit all MOM and other government bodies and statutory reports and statutory survey forms
• Perform general administration duties as assigned by management.

Qualifications, Knowledge and Experience:

Diploma in Human Resource Management or its equivalent

· Minimum 2-3 years of relevant hands-on HR and Admin

experience preferably in F&B or Hospitality.

· Times Software knowledge is essential

· Keen interest in organizing staff activities

· Good communications and interpersonal skills

· Proficient in MS Word, Excel and PowerPoint

Job Description

• Responsibilities to the Building Authorities to supervise the works in accordance to the Building Control Act, Regulations and approved plans.
• Analyse all project drawings and specifications, and to feedback on any discrepancies and/or possible issues before work commences on-site and through the course of the project.
• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, drawings, sketches, and site instructions by the supervising qualified persons and project consultants.
• Ensure that the contractors carry out their work in compliance with the Building Control Act and Regulations, Codes of Practices, and requirements of building authorities and government agencies.
• Observe and comply with site safety and ensure that works are carried out in a safe and proper manner.
• Supervision of all Architectural Works with proficiency in Civil & Structural Engineering as required under the project and mandated under the Building Control Act & Regulations.
• Report to QP (Supervision) and Resident Architect.
• To provide a consolidated daily summary and weekly reports.
• Participate in Client/Consultant's site meeting and technical meeting when requested.

Requirement

• Accredited as a Resident Technical Officer with IES/ACES.
• At least 6 years or more relevant experience of projects in Architectural Works.
• Able to start in July

Basic Salary: $2,000 – $2,400 + OT
Working Days: Mon - Friday 9 am - 6.30pm
Address: Jurong East

Primary responsibilities

• Responsible for managing and coordinating Sea Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verification of vendor costings, closing of all shipment files and filling of documents.
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Any other task assigned by the superior

Qualifications

• Min. Diploma or higher
• Knowledge in freight forwarding, import & export procedure or permit declaration.
• Willing to work OT if required.
• Short notice Preferred

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,000 - $2,700

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Key responsibilities:

• Perform system operation to register and verify data into system as required.
• Communicate and cooperate with belonged department to follow up with the schedule.
• Provide support to business and operation units for production, system and administrative purpose.
• Perform documentation for the business and operation units as requested.

Requirements:

• Fresh graduates are welcome.
• Proficient in using Microsoft words, excel and other computer systems.
• Good interpersonal & communication skills.
• Able to work independently in team.
• Diploma in Banking & Finance or any other related fields.

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Assist to maintain the proper accounts payable procedures throughout the hotel in accordance to the hotel standards
• Ensure that all invoices and charges are properly certified, approved, recorded and paid
• Prepare timely and accurate allocation of all expenses and charges for posting
• Maintain tracking system for prepaid expenses and deferred charges
• Prepare reconciliation of accruals, prepayments, deferred charges and other balance sheet items
• Maintain accurate and orderly filing system for all contracts, leases, accounting documents and correspondence
• Update the summary listing of these contracts and the respective due dates thereof. Ensure timely renewal of contracts and licenses
• Maintain accurate files on all authorized purchase orders according to accounting procedures
• Post journal entries & accrual into accounting system
• Posts payments from guests, companies, credit card and travel agents to their accounts
• Raise invoices, debit and credit notes when required
• Conduct cash count check
• Prepare Daily High Balance Report
• Follow up of outstanding House & Group Accounts on OnQ
• Check Advance Deposit Monthly Summary
• Perform control checks as mandated by Hilton’s policies and procedures and SOX requirements
• Carry out any other reasonable duties and responsibilities as assigned by Finance Manager
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships

Job Description:

- Serve as the primary point of contact for client inquiries, concerns, and project updates, ensuring timely and effective communication at all stages of the process.

- Managing client relationships and providing excellent customer service.

- Collaborate closely with the internal department to understand client requirements and expectations and ensure that project deliverables meet or exceed these standards.

- Creating positive, long-lasting relationships with current and potential clients

- Perform administrative duties such as sorting of documents and databases, filing, Issuance of commercial documents such as quotation and invoice, payment collection

- Other ad-hoc duties as assigned.

Requirements:

- Bachelor’s degree or higher in any field.

- Demonstrated ability to handle multiple tasks efficiently and effectively.

- Excellent organisational and communication skills, both written and verbal.

- Previous experience in a related role is advantageous but not mandatory.

- Ability to work independently as well as part of a team in a fast-paced environment.

RESPONSIBILITIES

1) Contribute to the maintenance of Health, Safety, and Management Systems, and Operational Requirements

• Assess sources of safety information for relevance to the operation and self-development needs.
• Actively seek and update information on developments in safety-related areas and make available to relevant
• personnel
• Implement Safety Management Systems within personal responsibility and operational requirements.
• Clearly and accurately record results of monitoring activities as appropriate

2) Contribute to the Maintenance of the Working Environment and Operational Requirements

• Carry out inspections effectively and accurately obtaining and recording results accurately
• Identify, prioritize and act upon potential or real hazards or deviations from requirements discovered.
• Maintain effective working relationships with external and internal inspection/audit teams and cooperate as required
• Facilitate access of inspection/audit teams to appropriate information

3) Contribute To The Development And Maintenance Of A Health And Safety Culture At The Workplace

• Information and advice are effectively presented, on request and proactively, to relevant personnel
• Effectively communicate recommendations for improvement to relevant personnel
• Effectively provide information regarding potential hazards and trends
• Maintain the profile of Safety as a company goal and give safe behavior a high value through actions and communications.
• Effectively promote positive safety behaviors and attitudes

4) Contribute To The Reporting, Investigation, And Follow Up Of Incidents

• Effectively report details of incidents and near misses.
• Effectively investigate or contribute to investigations of workplace incidents or near misses
• Write clear and unambiguous reports with suitable recommendations forwarding them to the correct persons

REQUIREMENTS

• Qualified to Minimum NEBOSH Cert preferred, NEBOSH Diploma would be an advantage.
• Minimum 10 years experience as a Safety Officer in a similar environment
• FPSO experience preferred
• Good experience in Safety Management Systems
• Highly experienced in use and operation of PTW, Risk Assessment, Gas Testing, safe control, and monitoring of all hazardous maintenance activities including hot work and confined space entry
  

Details of the Division and Team:

Deutsche Bank benefits from having a highly experienced and dedicated Anti Financial Crime (AFC) function, which performs a crucial role in keeping DBs business operations and global financial services clean from financial crime while serving the interests of the bank and society. Our regional/global matrix structure allows for flexible responses to challenges in the core areas of: Anti-Money Laundering, Sanctions & Embargoes, Anti-Fraud, Bribery & Corruption, Investigations & Intelligence, Monitoring & Screening, and Risk Assessment.

Our AFC Team will provide you with opportunities to learn, grow and define your career. We foster an open, diverse, and inclusive team culture, that is engaged and well-supported for prosperity and enjoyment of a life/work balance.

The purpose of the Anti-Financial Crime/Financial Crime Operations (AFC/FCO) is to monitor transactions and to identify potentially unusual and suspicious transaction behavior in order to detect and prevent the misuse of its products and accounts for the purpose of money laundering or terrorist financing (ML/TF).

The Asia-Pacific Anti-Financial Crime (AFC) Department supports Deutsche Bank businesses in the region manage AFC risk, is responsible for ensuring that related processes are in place and that all policies, procedures and guidelines conform to internal DB policies as well as all applicable laws and regulations.

The AVP Regional AFC Client Screening Officer’s primary responsibility will be overseeing the NLS (Non-Sanctions) alert handling in APAC. The candidate is expected to be equipped with wealth management relevant product knowledge and bring expertise in name screening processes and effective alert and case-handling procedures.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

The AML Investigations Officer will be located in Singapore and reports to Head of IPB AML Investigations and NLS Alert Handling Asia Pacific or delegated manager. Depending on the experience of the candidate, some or all of the following responsibilities will be assigned:

• Perform AML monitoring of assigned businesses or jurisdictions.
• Support in NLS (Non-Sanctions) alerts handling by channeling issues raised by Country/Local AFC to Central Team for resolution.
• Coordinate and/or prepare the required management information reporting data for local, regional or global submission as applicable.
• Participate in FCO-related technical and project work and user-acceptance tests.
• Provide input on key initiatives and other ad hoc projects as needed.
• Ensure that NLS (Non-Sanctions) alerts handling process executed at Country/Local AFC are adequately and properly documented for regulatory/audit level review.
• Ensure the risk coverage for the bank from an AML/CTF perspective.
• Ensure that potential areas of risk (financial, reputational and regulatory) are investigated, identified and escalated to the relevant teams within FCO and/or Country AFC Officer.
• Ensure that issues raised are closed/escalated within the mandated time frame.
• Handle complex and confidential cases with little or no guidance.
• Liaise with relevant stakeholders and provide support and assistance to Country/Local AFC Officer with respect to required requirement.

Your skills and experience:

• A minimum of 6 years’ relevant work experience in an AML, Transaction Monitoring or an Investigations role from a Regulatory, or Financial Institution with background in a Financial Investigation Unit or Financial Crime Investigations.
• Proven sound technical AML, investigations knowledge and skills, with demonstrated hands-on experience.
• A minimum of 3 years’ experience working with diverse banking products across business lines in Private Banking, Wealth Management and experience in working on AML monitoring and case management systems.
• Be the subject matter expert in AML/CTF typologies/trends.
• Able to review evidential case files using knowledge of legislation.
• Working experience in Internet expertise on identifying negative news and ability to search and find information.
• Have relevant AML or related certifications such as CAMS, ICA Diploma.
• Possess relevant tertiary qualifications or degree in Criminology.
• Possess relevant prior experience in law enforcement or FIU investigations.
• Able to demonstrate problem-solving and analytical skills with an investigative mindset while ensuring attention to detail and efficiency.
• Able to work under pressure within tight deadlines with no loss of accuracy.
• Have an understanding of the legal and compliance issues of complex banking organizations.
• Possess strong verbal and written communication skills, ability to work well within a team with a professional business attitude in the workplace.
• Strong verbal and written communication skills, ability to work well within a team with a professional business attitude in the workplace.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Job Responsibilities:

• Develop and implement the company's technical strategy, ensuring alignment with business goals.

• Lead the technical team in the development and deployment of blockchain and decentralized applications.

• Oversee the design and optimization of technical architecture, ensuring high performance and reliability.

• Manage the day-to-day operations of the technical team, including recruitment, training, and performance evaluation.

• Collaborate closely with product and marketing departments to drive the implementation of technical solutions and product iterations.

• Stay abreast of the latest industry trends and technological advancements, driving innovation and technical preparedness.

Requirements:

• Bachelor's degree or higher in Computer Science or related field; Master's degree preferred.

• Over 5 years of experience in managing technical teams, with a background in blockchain technology development and implementation.

• Strong background in distributed systems, consensus algorithms, and cryptography.

• Excellent leadership and communication skills, with the ability to effectively drive team collaboration.

• Entrepreneurial spirit and a strong sense of responsibility, capable of working in a fast-paced environment.

• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required to communicate with internal stakeholders

Role and Responsibilities:

• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables
• Ensure settlements are made promptly to clients by monitoring overdue accounts payables
• Investigate and resolve discrepancies of balances with clients
• Liaise closely internally and externally parties, proactively build and foster strong relationships
• Ensure the allocation of receipts/payments are accurately updated promptly into the accounting system
• Prepare journal entries when it is necessary
• Resolves unallocated receipts by reviewing debtor ledger, payment history and liaising contact via internal or external parties.
• Perform accounts reconciliation in a timely manner
• Follow procedures regarding accounting/credit control activities
• Ad hoc reporting on other accounting/credit control activities as required
• Provide assistance to the Superior and support the operational business as required

Requirements:

• Diploma / Degree in any discipline
• Exceptional attention to detail, organised and good time management
• Familiarity with bookkeeping and basic accounting procedures
• Ability to communicate effectively within the organization and work independently
• Proficient with MS Office, in particular, Excel and Outlook
• Commitment to service excellence

Foot Note:

1) All personal data collected will solely be used for recruitment purposes.

2) By submitting your application, you therefore consent to the company to retain the information provided for future opportunities for a limited period. Such data will be deleted or anonymized when it is no longer required for a business or legal purpose

Call Centre Officer (Call Centre)
Location: Changi OR Jurong East
Contract: 12 Months
Working Days: 4 Weekday 1 weekend

Working Shift:
AM shift - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM shift - 1PM to 12AM Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM
(Shift schedule will be given to you 1 month in advanced but might subject to changes based on business need)

JD:
- Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver quality service to our customers to achieve total customer satisfaction.
- Solicit customers feedback and identify problem trends for improvement actions.

Requirements:
- Call Centre experience is an advantage
- Great interpersonal & positive attitude
- Proficient in MS Office

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

PURPOSE OF THE JOB

To manage the day-to-day administration of a varied portfolio of trust structures and to maintain a wide and detailed knowledge and understanding of trust administration generally, to include money laundering, compliance and relevant legislation.

MAIN RESPONSIBILITIES

• Administer a portfolio of client trust structures and to maintain knowledge and understanding of trust administration generally.

• Fulfilling the fiduciary duties of a trustee, which includes but is not limited to, attending to trustee resolutions, distributions, letter of wishes, accounts, periodic and compliance reviews

• Maintaining the integrity and completeness of the client files and common folders

• Administer and manage a growing portfolio of Trust relationships

• To observe anti-money laundering, compliance, and relevant legislation.

• Assisting with on-boarding of new Trust structures, including due diligence checks

• To ensure tasks are completed to the highest possible standards, within the agreed timescales and that the objectives of the Group are fulfilled.

• Delivering a responsive, high-quality and excellent service by staying close to the clients and connecting with them

• Liaison with external parties such as bankers, lawyers, accountants, EAMs etc

• Collaborate with internal stakeholders for relationships that are serviced by multiple jurisdictions

• Ensure billing and debt collection is carried out effectively and in a timely manner, including the diligent recording of time-spent on client matters

• Undertake other ad-hoc projects as may be required from time to time

• Any other such duties that would be reasonably required for this role.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Excellent organisational and client management skills. This includes a high level of awareness of risk factors and compliance procedures.

• Excellent people management skills to include high level of integrity, excellent written and oral communication skills, and the ability to multi-task.

• Professional manner with the ability to relate to persons at all levels, and to identify client's needs, responding to these quickly and effectively.

• A level of technical knowledge of trust & corporate products, investments, accounting and tax law, legislation and regulation will be a bonus.

• Good time management skills, together with a thorough understanding of client files.

• A team player who collaborates with colleagues to form synergy to drive service excellence

• Fresh graduates are welcome to apply

• Excellent communication skills in both English and Mandarin

* Execute all Mutual Fund orders for Singapore and Hong Kong booking centres in a timely fashion
* Follow-up on all pending orders with counterparties until NAV is confirmed and received
* Inform RM/MA of NAV confirmed and transmit confirmed orders to Settlement team for booking of transactions
* Monitor any abnormal fund subscription/redemption e.g. orders with unusual large valuation
* Attend to queries from RM/MA in regards to operational aspects of mutual funds
* Participate in UAT and ad hoc projects to enhance, streamline and improve workflow and processes

What you bring:

The ideal candidate for the Fund Execution Analyst role is a fast learner who can quickly adapt to new situations. She should be efficient and meticulous with strong interpersonal communication skills. Being a good team player who can work well within diverse teams is essential. A Bachelor's Degree or equivalent education level is required along with at least one year of experience in a related field.

* Fast learner with the ability to quickly adapt to new situations
* Efficient worker with meticulous attention to detail
* Strong interpersonal communication skills
* Good team player who can work well within diverse teams
* Bachelor Degree or equivalent education level
* At least one year of experience in related field

What sets this company apart:

Our client is a leading European Union bank that offers a wide range of financial services for corporate, institutional and private investors. They passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued.

What's next:
Ready to take your career to the next level? Apply now!
Apply today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Corporate Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays 1 weekend
Location: Changi / Jurong East
Salary: Basic + shift allowance
Duration: 6 months
Note: 2 months training (training most likely will be at Jurong)
Shift Pattern:
830am to 530pm/
845am to 545pm/
1030am to 7.30pm/
1130am to 8.30pm

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)