Duties & Responsibilities:

• Manage and process staff leave requests and records.
• Oversee the preparation and submission of staff timesheets.
• Coordinate staff training sessions and maintain training records.
• Process and issue customer invoices accurately and in a timely manner.
• Handle the application and renewal of passes for staff and suppliers.
• Manage petty cash disbursements and employee claims.
• Oversee Accounts Receivable, ensuring timely collection of payments.
• Manage Accounts Payable, including timely payment of suppliers.
• Process supplier invoices and maintain accurate records.
• Organize and file quotations for easy reference.
• Prepare monthly Profit and Loss statements and financial reports.
• Receive and process client purchase orders (POs).
• Perform any other ad-hoc duties as assigned by management.

Requirements:

• Able to travel to Jurong Island (When required)
• Minimum O'level Qualification

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

ROLES & RESPONSIBILITIES

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

REQUIREMENT /QUALIFICATION

• Registered WSH Officer with MOM
• Minimum 3 years relevant working experience in main contractor construction industry
• Occupational Safety Management (including fire & safety management)
• Experience in private housing/condomium will be advantageous.

Please include the projects you have worked on in your resume.

• Call and Schedule Appointment
• Fixing appointment
• Data Mining Leads

Requirements:

• Able to communicate in English and additional language would be a plus
• Good phone etiquette and communication skills
• Local Diploma or Degree can apply for the job
• Must be able to work in Office
• Start Work immediately
• No experience is required, as training will be provided

Location and work hours:

• Monday to Friday, office hours
• Tai Seng - The Grantral Mall

Candidates are expected to:-

• Assume the role of the Head of the deck department and Master’s deputy;
• Ensure cargo operations and related safety measures are implemented;
• Liaise with shore authorities and ensure awareness of Safety Management System;
• Ensure deck crew follow safe working practices as defined in company procedures;
• Identify potential ship hazards associated with deck operations and advise the Master accordingly;
• Instruct Cadets/Junior Officers/Ratings on relevant QHSSE and shipboard procedures;
• Perform stability and related calculations for cargo and ballasting;
• Notify the Master immediately of any defects onboard ship which may affect safety and structural integrity of ship which may put the marine environment at risk;
• Assign Deck Officers/Ratings specific roles and responsibilities with respect to the deck department as defined in the Safety Management System; and
• Investigate non-conformances and apply corrective action(s) in consultation with the Master.

The ideal candidate must:-

• Possess a Certificate of Competency (Deck) Class 2; and
• Possess at least 3 years of experience as a Chief Mate onboard a container vessel.

Job Title: Compliance Officer
Location: 2 Venture Drive #19-18 Vision Exchange Singapore 608526
Employment Type: Full-Time

About Us

Margin Wheeler is one of Singapore’s most trusted and best-reviewed Corporate Service Providers, offering a comprehensive suite of corporate solutions, including incorporation, compliance, accounting, and corporate secretarial services. With over 13 years of experience, we are committed to delivering high-quality, compliant, and efficient services to support businesses at every stage. As we continue to grow, we’re looking for a dedicated Compliance Officer to join our team and uphold our standards of regulatory excellence.

Job Description

The Compliance Officer will play a key role in supporting and enhancing our compliance framework. This role requires a detail-oriented professional with at least 2 years of experience in compliance within the CSP or financial services industry.

Key Responsibilities

• Regulatory Compliance: Monitor and ensure compliance with applicable laws, regulations, and guidelines, including ACRA, MAS, and AML/CFT requirements.
• Client Onboarding and KYC: Oversee client onboarding, performing due diligence and KYC checks in line with regulatory standards and company policies.
• Policies and Procedures: Develop, review, and update internal compliance policies and procedures to ensure adherence to regulatory changes.
• Risk Assessment: Conduct risk assessments on clients and business activities to identify potential compliance risks and propose mitigation strategies.
• Monitoring and Reporting: Implement and maintain a compliance monitoring program; report compliance issues and breaches to senior management, recommending corrective actions.
• Training: Educate and train employees on regulatory compliance, AML/CFT requirements, and any updates in relevant policies and procedures.
• Audit Support: Assist in preparing for internal and external audits, ensuring documentation and processes meet audit requirements.
• Liaison: Act as the point of contact with regulatory bodies, staying informed of regulatory updates and ensuring timely filings and notifications.

Requirements

• Education: Bachelor's degree in Law, Business, Finance, or a related field.
• Experience: Minimum of 2 years of experience in compliance within a Corporate Service Provider (CSP) or financial services environment.
• Knowledge: Familiarity with Singapore’s regulatory requirements for CSPs, including ACRA, AML/CFT, and MAS guidelines.
• Skills:
• Strong analytical and problem-solving skills.
  • Excellent attention to detail and high level of accuracy.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in compliance software and MS Office Suite.

Preferred Qualifications

• Certifications such as CAMS (Certified Anti-Money Laundering Specialist) or ICA (International Compliance Association) are a plus.
• Prior experience liaising with regulatory authorities.

What We Offer

• Competitive salary and benefits package
• Opportunities for professional growth and career advancement
• Collaborative work environment in a dynamic industry

If you’re a detail-oriented compliance professional looking to grow your career with a leading CSP, we encourage you to apply. Please send your resume and cover letter to [email protected]

Job Description:

• All workplace safety and health matters
• Conduct Inspection and meeting
• Conduct accident/incident investigation
• Plan and organize safety promotion program
• Compile report/minutes/training materials/trend analysis
• Liaison with relevant authorities, client and all others
• Supervision of Workplace Safety and Environment workers
• Administrative and document tasks
• Update of relevant acts and regulations

Job Requirements:

• MOM registered Workplace Safety and Health Officer (WSHO)
• Minimum of 8 years working experience as WSHO in the Construction Industry
• First-Aider Certification an added advantage

Job Description:

• All workplace safety and health matters
• Conduct Inspection and meeting
• Conduct accident/incident investigation
• Plan and organize safety promotion program
• Compile report/minutes/training materials/trend analysis
• Liaison with relevant authorities, client and all others
• Supervision of Workplace Safety and Environment workers
• Administrative and document tasks
• Update of relevant acts and regulations

Job Requirements:

• MOM registered Workplace Safety and Health Officer (WSHO)
• Minimum of 8 years working experience as WSHO in the Construction Industry.
• First-Aider Certification an added advantage.
• ECO Certification.

Job Description

• Prepare and analyze financial statements (income statement, balance sheet, cash flow statement, etc.).
• Generate monthly, quarterly, and annual reports for management and stakeholders.
• Assist in the development of annual budgets and monitor budget variances and prepare variance analysis reports.
• Manage the accounts payable process, ensuring timely and accurate payment of invoices.
• Oversee accounts receivable, including invoicing, collections, and cash application.
• Maintain the general ledger, ensuring all transactions are recorded accurately.
• Ensure compliance with local, state, and federal regulations.
• Prepare for internal and external audits by gathering necessary documentation and information.
• Conduct financial analysis to support decision-making (e.g., cost-benefit analysis, profitability analysis).
• Monitor cash flow and manage working capital.
• Collect and maintain accurate data on taxable sales, purchases, and expenses for GST reporting and submissions purposes.
• Work closely with other departments (e.g., operations, sales, HR) to provide financial insights.
• Stay updated on financial regulations, accounting standards, and industry trends.

Requirements

• A degree in accounting, finance, or a related field.
• Strong communication and interpersonal skills.
• Familiarity with relevant accounting standards, tax regulations, and financial reporting requirements.
• The ability to multi-task, work under pressure, and meet deadlines.

Day Shift 7 am to 7 pm: Security Officer

Night Shift 7 pm to 7 am: Security Officer

Location: Marina Area (Nearest MRT- Marina South Pier)

Must-Have:

✅ RTT/HCTA

✅ PAPP

✅ HHMD/CSSPB

✳️ CSSX-RAY (advantage)

Daily Rated SO: Up to $145 Gross

Perm SO: Upto $3,000 Gross

☎Call or WhatsApp :

Aaron: 9842 9244

HR Aira: 8952 7294

Job Title: Dormitory Officer

Department: Operations

Accountability: Deputy Dormitory Manager / Operations Manager

Basic Function: Responsible for all aspects of security and safety of the residents, commercial tenants, and the employees in the premises.

Responsibilities and Authorities:

1. Manage Security Control Centre and maintain logbooks.
2. Perform patrol and handle security matters in the premises and its perimeter.
3. Issue of Visitor / Contractor / VIP and gym pass.
4. Accompany contractor / service personnel to work areas.
5. Maintain Sick Bay records, Lost & Found, etc.
6. Registering prohibited items and Residents feedback.
7. Conduct bag check during Resident check-in.
8. Respond to fire alarm activation and coordinate with Fire Control Centre (FCC) on follow up action.
9. Attend any emergencies at the dormitory.
10. All other duties assigned by immediate superior from time to time.

Requirements:

1. Possess valid PLRD License
2. Medically Fit / be in good physical shape
3. Able to work in a team
4. Able to converse and write simple English
5. Alert and possess good observational skills
6. Have experience in Security Industry
7. Added advantage if you possess driving license
8. Able to work on weekends, public holidays & rotating 12 hours shifts / Off day is during Weekdays
9. Working location: Punggol, Singapore

• To conduct / plan safety inspection to verify safety provision and provide recommendations for improvements conforming to worksite rules and regulations to comply with statutory requirements
• To investigate any accident, dangerous occurrence or occupational disease that occurred within the workplace and provide recommendations for countermeasures to prevent recurrence
• Implementation and revision of Risk Management
• Liaise with Ministry of Manpower on safety issues and safety statutory requirements
• Establish, update, maintain, and implement the Safety & Health Management System
• To conduct relevant safety training needs e.g. Safety induction, Permit to Work, Safe Work Procedures etc.
• Identify training needs for safety personnel and recommend the required training to ensure competency of the workforce.
• To conduct Safety Committee Meeting to address safety issues and ensure a safe working environment for all personnel
• Ensure in-house rules and regulations are implemented and enforced diligently at the worksite.
• Coordinate safety promotional activities to develop and maintain safety awareness among all personnel
• Evaluate, select and control sub-contractors to ensure awareness of their safety obligations on site
• Review, assess and maintain the Safety Data Sheets
• Ensure storage, movement, use, and disposal of hazardous substances and chemicals are well managed
• Ensure the register of hazardous substances is up to date
• Continuously review the emergency procedure and update.
• Manage and control situations arising during an emergency
• Plan and implement occupational health programs to protect workers from health hazards such as noise, dust, toxic gases, vapors and radiation
• Coordinate safety audit and ensure the closure of all findings
• Coordinate the preparation and submission of all required safety reports e.g. Integrated Management System (IMS) Quarterly report, Risk Assessment review
• Updates on codes of practice & safety literature and circulates information to each level of employees
• Monitor the Safety Performance of the project as set by the company policy and objectives e.g. Accident Frequency Rate (AFR), Accident Severity Rate (ASR) etc
• Person in charge of the workplace on environmental regulations pertaining to the Environmental Public Health (Registration of Environmental Control Officers) Regulations 1999
• Person in charge of the workplace implementation and revision of Environmental Management in the worksite
• Act as an Earth Control Measures Officer (ECMO)Ensure safety practices and housekeeping is to maintained to the highest standard

Requirements:-

• Must possess registered MOM WSH Officer license
• Min 3 years’ WSH Officer experience in Building projects

Roles & Responsibilities

a) Perform environmental control/enforcement support to the team.

b) Identify any foreseeable risk of pollution arising from the workplace or work processes.

c) Propose practical action to eliminate any foreseeable ill-health, prevention of pollution at workplace.

d) Any other ad hoc duties required or assigned by Management that are relevant to the project.

Requirements

• Registered ECO (NEA)
• At least 2 years of relevant working experience
• knowledge of all relevant environmental policies, legislations, and guidelines, independent, with strong discipline and accountability.

Working Hours: Mon-Fri: 830am-530pm, (Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:

- Counter (Primary Responsibility)

• Attend to walk-in customers, be it

o General Enquiries o Repairs (First-Level Check)

o Products(s) Viewing & Introduction

o Showroom Sales

o Shell Escape Redemption

• Receiving inbound and making outbound calls.

• Showroom maintenance (house-cleaning etc.)

• Administrative works (paper works etc.) related to counter and showroom

• Follow-up on customers’ & dealers’ repair sets

• Assist Call Centre when called upon.

• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.

• Administrative works (paper works etc.)

• Assist to handle enquires from our Business WhatsApp

• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart • 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

• Preferably two years of working experience in similar field

• Self-motivated, team player and able to work independently with minimum supervision.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 8UEJ1NDC8

Job responsibilities:

• Opportunity to be exposed to projects relating to Sales, Finance, Purchasing, Logistics, Operations, General Management
• Assist Managing Director and CEO in his daily activities, plan meetings and prioritize work
• Work alongside closely with other Head of Department to appreciate the key to managing stakeholders
• Additional exposure to other functional areas such as mining, smelting, material processing;
• Long term business development, sales planning, and strategy;
• Manage relationships with buyers, sellers, service providers and stakeholders;
• Provide recommendations to fortify internal governance through understanding the business flow
• Establish KPIs and incentives to improve efficiency of manpower
• Data compilation, research and analysis;
• Ad-hoc traveling as and when required.

Requirements:

• Degree in relevant discipline, demonstrated academic achievements, preferably with industrial background experience;
• Analytical and strong logical thinker, results oriented;
• Self-driven team player, a good listener and good communicator;
• Systematic and organized, able to thrive under pressure and situational ambiguity;
• Excellent written and spoken communication in English and Chinese to liaise with counterparts;
• Strong communicator and able to build strong interpersonal relationship is essential;
• Frequent travelling to subsidiaries to help group develop executable governance practices.

Working hours:

- 2 to 3 weekdays per week

- 4 hours shift

- $12 to $15 per hour

Job description:

- Manage job postings

- Shortlist candidates

- Schedule interviews

- Flexible hours and schedule

- Screening resumes to determine which candidates meet the minimum requirements.

- HR experience preferred but not necessary

ROLES & RESPONSIBILITIES

• Monitor strict compliance of “Permit to Work” system at worksite & explain the importance to workers at the time of safety talk/tool box meeting
• Coordinate Environmental Control Committee Meeting and implement all environmental control programs
• Maintain mandatory records and other documentation as required by the regulatory authorities
• Ensure compliance of operations with NEA and EHS regulations
• Prepare Site Environmental Control Report on a regular basis
• Conduct environmental control audit and investigations
• Able to maintain environmental requirements in line with OHSAS 18001:1999
• Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans & monitor their completion

REQUIREMENT /QUALIFICATION

• Candidate must possess at least Diploma/Degree in Civil Engineering or its equivalent
• Candidate must be a NEA registered ECO
• Must be a registered ECMO
• Minimum 3 years’ relevant experience in Building Construction
• With FSM certificate will be an advantage
• Must have professional knowledge in law and regulations of Environment Acts

Please include the projects you have worked on in your resume.

Job Description

• Execution of the Public Outreach and engagement programme
• Assist in public relation management pertaining to the works
• Shall be responsible for the production of pamphlets and other materials related to the public relations effort.
• Shall be responsible for the compilation and submission of a monthly list of feedback / complaints with indication on the action taken.
• Initiate the public relations programme.
• Dissemination of information during the course or works.
• Draw up the public relation implementations schedule.

Job Requirements

• Min “0” levels or equivalent and good communication and strong interpersonal skills
• Min. 2 yrs work experience
• Possess class 3 driving license
• Have excellent communication skills

We are seeking a highly skilled and strategic Chief Financial Officer (CFO) to join our executive team. The CFO will be responsible for overseeing the company's financial operations, driving financial strategy, and ensuring the organization's financial health and growth. This role requires a dynamic leader who can balance short-term financial priorities with long-term strategic goals, providing data-driven insights and strategic recommendations to the executive team.

Key Responsibilities:

1. Financial Leadership:

• Lead the finance team to ensure accuracy, transparency, and timely reporting of financial information.
• Develop and execute the company’s financial strategy, focusing on maximizing shareholder value, profitability, and long-term financial sustainability.
• Oversee financial forecasting, budgeting, and financial modeling.
• Monitor and evaluate the company’s financial performance and provide actionable insights to senior management.

2. Financial Planning & Analysis:

• Prepare and present monthly, quarterly, and annual financial reports to the CEO and Board of Directors.
• Develop financial models to inform business decisions and support strategic planning.
• Identify key financial metrics and KPIs and regularly analyze financial data to drive business performance.
• Assess and mitigate financial risks and ensure proper financial controls are in place.

3. Capital Management & Fundraising:

• Oversee and manage cash flow, investments, and capital allocation to ensure the organization maintains financial flexibility.
• Oversee capital structure, financing strategies, and investor relations.
• Lead fundraising efforts, including debt and equity financing, as well as strategic partnerships.

4. Compliance & Governance:

• Ensure adherence to all financial regulations, accounting standards, and company policies.
• Oversee the preparation and filing of financial statements in compliance with applicable laws and accounting principles.
• Lead audits and coordinate with external auditors and regulatory bodies.

5. Team Leadership & Development:**

• Build and lead a high-performing finance team, fostering a culture of collaboration, excellence, and continuous improvement.
• Provide mentorship and professional development opportunities to finance team members.
• Work cross-functionally with other departments (Operations, Sales, HR, etc.) to align financial goals with overall business objectives.

6. Strategic Partnerships & Reporting:**

• Serve as a key advisor to the CEO and executive team, providing financial insights to guide strategic decision-making.
• Collaborate with external stakeholders, including investors, auditors, and banks, to maintain strong relationships and ensure effective financial communication.
• Lead the preparation of board presentations, financial dashboards, and other reporting materials as needed.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• 10+ years of experience in financial management, with at least 5 years in an executive leadership role (CFO, VP of Finance, or similar).
• Proven track record of driving financial strategy and performance in a fast-paced, high-growth organization.
• Experience managing a regional team, and leading financial operations, planning, and analysis.
• Strong understanding of financial regulations, accounting principles, and compliance requirements.

Job Description

• Input data of every import shipment (consolidation or direct) in Kewill Enterprise Forwarding (KEF) system.
• Notify consignees or their appointed forwarders of shipments' arrival via phone or email.
• Calculate the terminal and air freight charges for import shipment released to the consignees or their forwarders.
• Release import document (AWB, Invoice & Packing List) to the consignees or their forwarders.
• Collect payment of terminal and air freight charges from the consignees or their forwarders.
• Apply cheque advance/e-payment for payment of terminal and airfreight charges to the terminal or other forwarder.
• Manifest submission within 7 days of shipment arrival.
• Ensure correct type of import permit, accuracy, and compliance in Tradenet declaration.
• Issue delivery order, confirm delivery address, and arrange delivery with appointed contractor.
• Prepare invoice with KEF.
• Hand over the completed jobs to Account Section on time for monthly accounts closing.
• Compliance with Integrated Management System (IMS) requirements.

Job Requirements:

• Candidate must possess at least O" Level

• Minimum 1 year of experience in shipping industry.

• Knowledge of Air Freight import documentations, Singapore shipping procedure & freight forwarding experience

• Responsible and committed team player

• Motivated individual and possesses good planning and follow-up skills

• Able to handle high volume of workload in a fast-paced environment

• Immediate Starter will be an added advantage.

• Working location: Clementi

• People with disabilities are welcome to apply.

Deliver quality customer service:

1. Deliver quality customer service and frontline assistance by sharing useful and correct information and advice to stakeholders such as callers, walk-in residents, contractors, etc., to create a positive and satisfying customer experience.
2. Handle outbound calls and respond to inbound call enquiries in a polite, timely and accurate manner.
3. Manage feedback, complaints and services requested by the residents professionally and liaise with the relevant departments to follow-up on outstanding matters. Escalate the incident to your superior if there is no resolution.
4. Attend to all correspondences on the usage or booking of common properties including all recreational facilities, on behalf of the Town Council following company policies and procedures. Tracking and ensure payment for booking of facilities. Follow-up on deposit refund.
5. Assist and work closely with the Property team in tracking the daily, weekly, and monthly maintenance and bulk refuse schedule, improvement and upgrading works timeline, deployment, resources arrangement and IEMS cases (where applicable).
6. Booking of bulky removal appointment and making any related changes.

Finance support:

1. Collect and manage the funds payable to the Town Council via different payment methods, e.g., cash, nets, credit card.
2. Handling of S&CC related inquiries.
3. Coordinate and handle permit and waiver applications and appeals.

Administrative support:

1. Issue notices to vehicle owners or tenants or relevant parties to comply with or remedy a breach of any Town Council’s bylaws (BES). Follow-up on status and closure.
2. Perform administrative duties such as prepare courier bag, prepare letters to residents, mailing, inventory of pantry/ office supplies, etc.
3. Maintain proper records and files of documents, drawings, and materials, collection transactions, pertaining to Town Council matters.
4. Prepare end day reporting, e.g. number of permits.

Cross deployment/ others:

1. Be ready to be deployed to either the call center, cashier, or reception/ counter station across all offices (where necessary) to ensure smooth business operations.
2. Any ad-hoc duties assigned by your supervisor.

Requirements:

• Min GCE O Level in any field with 1 year of administrative support experience
• Has an eye for detail and possess a dynamic, committed attitude with strong sense of initiative
• Knowledge of Microsoft Office

Operational Leadership:

• Formulate and execute operational strategies to support the company’s long-term technical and business goals.
• Manage all facets of daily operations, including marketing, brand development, procurement, and finance.

Team Management:

• Lead and mentor high-performing technical and operational teams, cultivating a culture centered on innovation, accountability, and continuous growth.
• Collaborate with department heads to set and achieve performance goals and KPIs.

Strategic Planning & Execution:

• Work alongside the CEO and executive leadership team to define company strategy and make key operational decisions.
• Convert strategic objectives into actionable operational plans, ensuring smooth implementation across all areas of the organization.
• Oversee risk management and compliance, ensuring the organization meets industry standards and regulatory requirements.

Financial & Resource Management:

• Supervise the company’s operational budget, ensuring efficient and cost-effective resource allocation.
• Collaborate with the CFO to enhance financial sustainability and operational efficiency.

Requirements:

• Bachelor's degree in a technical field (Engineering, Computer Science, or related); MBA or advanced degree preferred.
• Proven experience in a senior operational role, ideally within a high-technical or engineering-driven company for more than 10 years.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organizations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the role

• As a PMO you are expected to drive various tasks related to customer migration.
• You will be communicating closely with different clients to help them with the ISO20022 migration, a change in format payment announced by SWIFT.
• Evaluate and oversee the project to ensure they are meeting company standards, adhere to budgets, and meet deadlines
• You would be responsible in developing project plans and distributing and allocating resources accurately
• Creating reports for senior managers and stakeholders
• You will handle Japanese clients and help them with their migration

About you

• Proven work experience as Project Manager Officer
• At Least 2 years of consulting experience
• Having knowledge/experience of bank sales industry
• Preferably with experience in ISO migration
• Have handled big projects and has exposure handling global projects
• Good Communication skills
• Can speak English and Japanese at business level to better connect with clients.

About CGS International

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description:

1) Handle processing of clients’ updates and changes to their accounts

2) Perform due diligence checks and process account opening for retail/corporate/institutional clients

3) Data entry to in-house system for new clients and existing accounts

4) Scan and archive forms/correspondence for new and existing accounts

5) Collect letters/correspondences to and from other departments, including opening of mails

6) Greet visitors/clients at Front Office and help them navigate through office

7) Maintain calendars for appointments including statistics collation and register of visitors

8) Arrange/receive couriers and liaises to sort/distribute to recipients

9) Perform any other responsibilities/tasks as assigned by immediate supervisor from time to time

10) Good understanding on how to establish the SOW/SOF of individuals, corporates, and beneficial owners.

11) Advise on proof required to initiate the corroboration.

12)Ensure adequacy of the assessments supported by documentary evidence.

13)Ensure corroboration efforts are done timely.

14)Close collaboration with Compliance to clear all cases according to KYC/AML and company standard.

Job Responsibilities:

• Able to converse in both english and chinese to speak to external client
• Proficient with Microsoft Skills eg. Excel, Word and Powerpoint
• Working experience preferably from a financial institution with adequate knowledge on corroboration of SOW/SOF
• minimum GCE 'O' Level
• Good interpersonal and communication skills
• A pleasant personality and good customer orientation mind sets
• 6 months contract role