Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a government linked organisation and currently is looking for a Public Relations Officer to assist their PR team for the next phrase of their business. They are located at central area - easily accessible.

Duties of a Public Relations Officer:

• Monitor, compile, and summarize daily media content.
• Monitor and create social media posts.
• Create content for newsletters.
• Manage public inquiries.
• Support supervisor in arranging sponsored journalist visits to overseas.
• Help in organizing events under supervisor's guidance.
• Update website and manage contact systems.
• Perform additional duties as directed by senior officers.

Requirements

• Min Degree in any discipline
• Possess a minimum of 2 year's work experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Identify any foreseeable risk arising from the workplace or work processes.
• Perform site safety & health audit, meeting and prepare reports for relevant parties.
• Create safety & health management programs and ensures effective implementation.
• Review workplace records, certificates, notices and documents and kept under the WSHA.

Requirements:

• Diploma in Workplace Safety & Health or equivalent
• Registered WSHO with ECO and ECMO
• At least 5 years of WSHO experience in LTA Projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are looking for Call Centre Officer candidates to be outsourced to our clients.

Job description:

• Answers incoming and outgoing calls in a timely manner and in accordance with the Hospital policy. Maintains confidentiality of caller and Hospital information as directed.
• Directing calls to internal and external stakeholders.
• Updating of contact details and relevant information into the Call Centre Enquiry System.
• Handling and resolving complaints.
• Performing emergency activations (E.g. Code Blue, Trauma, Acute stroke etc.).
• Reporting fault on telecommunication equipment.
• Performs other related duties as assigned or requested.

Job requirements:

• Minimum Nitec/Diploma.
• Customer service experience is preferred.

All qualified applicants, please send in your resume to:

[email protected]

Kris Goh (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Summary

The Corporate Support Officer plays a clerical and administrative support role in various functional areas, including line operations, human resource management, finance and corporate services, public affairs as well as research and information support. He/She provides administrative support for the smooth and effective day-to-day operations of the organization.

Duties & Responsibilities

1. Support daily administrative tasks, including documentation, data entry, and managing correspondences with stakeholders. Assist in Corporate Affairs, Human Resources, Supply Chain Management, Finance, and Legal matters. Handle telephone calls and inquiries.

2. Compile and prepare monthly reports in both English and Mandarin for submission to the China Office.

3. Create PowerPoint presentations in both English and Mandarin.

4. Perform any additional tasks as assigned from time to time.

Job Requirements & Attributes

1. Candidate must possess at least a degree certificate.

2. Excellent organizational skills, as well as excellent IT skills. Demonstrable ability to use Microsoft Office including Word, Excel, and PowerPoint.

3. Proficient in both English and Mandarin, offering translation support for stakeholders proficient in the language. Proficiency in Mandarin and English is a must.

4. A detail-oriented person, motivated by multiple tasks and able to meet deadlines.

5. A team player with good interpersonal and writing skills.

6. You should be meticulous, diligent, a team player, independent, and process initiative. Other key attributes include excellent communication and interpersonal skills

7. At least 2 year(s) of working experience.

8. Able to work in a fast-paced and dynamic environment.

We are looking for an Administrative Officer to join our team and support our daily office procedures.

Responsibilities:

• Work with Sales Manager
• Scheduling technician's daily work
• Able to communicate with high network individuals
• Answer phone calls & reply emails
• Liaise with government : BCA, MOM & etc.
• Other general administrative duties

Requirements

• Min Diploma & above in any field
• Experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Excellent written and verbal communication skills
• Able to speak & write mandarin preferred as require to liaise with technicians from China via whatsapp too.
• Attention to detail

interested candidate please send in your msword resume to [email protected]

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Position: Customer Service Officer

Location: Serangoon

Time: Tuesday to Sunday, 12.00 pm to 8.00 pm

Job Description:

• Handling Customer Enquiries
• Handling Vouchers Redemption
• Handling Calls
• Data Entry

Job Requirements:

• Excellent customer service and communication skills
• Proficient in handling voucher redemption procedures
• Strong telephone etiquette
• Accurate and efficient data entry skills

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Human Resource Officer ( 5 day week – Jurong East ) -Singaporeans only

Roles and Responsibilities

Reporting to the Director, the Human Resource Executive candidate is to manage the overall Company’s HR functions assigned to him/her and is competent on the following:

- Supervise the monitoring of the ongoing and new job postings via the various recruitment platforms

- Liaise and work closely with Operations Executives on their manpower staffing needs

- Liaise and work closely with external government agencies on ongoing HR projects and regulatory compliance requirements

- Assist in the review of performance of all staff

- To act as independent channel for grievous handling for our staff

- Provide innovative and improvement HR works that can create positive employee satisfaction for the Company

Qualification Requirements

• GCE N / O / Diploma / Degree

• Proficient in Microsoft Office Excel, Word

Gross Salary $2600 to $3000

Contact Grace 87952790

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

As a Front Desk Officer, you will serve as our guests’ first point of contact and manage all aspects of accommodation needs. Your responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Great customer service and work experience in the hotel industry is an advantage. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our lodging facility available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
• Confirm group reservations and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments, practice of all governing regulations to lodging operations, compliance to PDPA, etc.

Requirements

• Work experience as a front desk agent or similar role would be an advantage
• Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS would be an advantage
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills
• Positive attitude, excellent communication and organizational skills
• Working knowledge of various computer software programs (MS Office, PMS software, POS, InfoGenesis, etc.) and able to perform cashiering duties

Benefit

• Medical and other staff benefits
• Friendly environment and company culture
• Skills, training and career development opportunities

Job Description

• Industry/ Organization Type: Logistics (Airfreight)
• Position Title: Airfreight Documentation Officer (Import / Export)
• Working Location: Changi
• Working Hours: 5.5 days (Monday to Friday 2 PM – 10 PM, Sat Half Day)
• Salary Package: Basic Salary up to $2,800 + Shift Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage day-to-day tasks for air freight operations, both for exports and imports.
• Update data according to airline specifications and label cargo when needed.
• Print AWBs and produce all necessary documentation.
• Update electronic air waybills (FWB), house manifests (FHL), and pre-lodge cargo with SATS.
• Schedule air cargo space with shippers, airlines, co-loaders, and international agents.
• Provide guidance and support for air cargo operations.
• Help organize import shipments and plan their delivery.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum 1 year of experience in handling air freight operations and documentation.
• Strong communication skills to efficiently work with shippers, airlines, and agents.
• Attention to detail for accurate data entry and document preparation.
• Ability to multitask and respond quickly to email correspondence.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The job holder will support the operations of Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes

Requirements

• At least Diploma in any field
• Highly independent, self-motivated and collaborative in team setting
• Highly adaptable and good situational judgement.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

· In Charge of Import/Export Documentation & Processes

· Shipping documentation (Import/ LC/ documentation/ Bill of Lading )

· Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client till the whole transaction is completed.

· Handling customer enquires or complaints

· Send all necessary information and documentation to clients / agents / sea companies / forwarders / warehouse accurately and on a timely basis

· Liaise and maintain good relations with agents and shipping companies.

· Knowledge in LCL Cargo Consolidation.

· Other ad-hoc duties if required

Requirements

· Minimum GCE N or O level

· Responsible, positive attitude, be able to work independently and as a team player

· Preferably with Logistics/ Shipping / Freight Forwarding Experience

Technician (Facilities Management)

More Information:

• Mode of Employment: Permanent Employment [Direct headcount]
• Company: Reputable International Engineering (Facilities Management) Service Provider Organization
• Working Location: CBD Area
• Working Hours: 5.5 Working Days/Week (Rotating: 7 AM – 4 PM/ 2 PM – 11 PM/ 10.30 PM – 7.30 AM)
• Benefits (on top of basic): OT allowance, Night Shift allowance, & Annual Bonuses (AWS & Performance)

Responsibilities:

• Perform daily operational activities such as:
• Preventive and Corrective maintenance activities (to ensure facilities are functioning safely)
• Troubleshooting of Mechanical & Electrical issues (in compliance with WSH practices)
• Preventive, Breakdown Technical Support & Maintenance (for Mechanical/ Electrical devices, plumbing & sanitary services, Aircon servicing & maintenance, ACMV systems, chillers, electrical controls, etc.)
• Attending to customers' enquiries/ requests.

Requirements:

• Possess NITEC in Mechanical, Electrical or related
• Advantageous to have, but not a must have: 2 Years (or more) in Facilities Management
• Comfortable to work 5.5 working days/week (with rotating shift arrangement)

[Those without prior working experience, however have the relevant education (with 6 months of relevant experience at least (internship can be counted)) are welcome to apply too (On-The-Job Training will be provided)]

To Apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

Job Description

• Industry/ Organization Type: Manufacturing (Electrical & Electronics)
• Position Title: Accounts & HR Officer/Accounts & HR Executive
• Working Location: 5 min away from Kaki Bukit MRT
• Working Hours: 5 days (Monday to Friday, 8.00 am to 5.00 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Ability to manage and handle full set of accounts financial matters, its associated record keeping as well as maintenance and improvement of financial records.
• Preparation of monthly financial reports, monthly reconciliation, cash flows and other finance-related reports, e.g. claims, petty cash, staff welfare.
• Preparation of accounts payables.
• Preparation and submission of GST.
• Preparation of monthly salaries.
• Assist in HR-related functions.
• Support company operation and management in financial planning and assist in cash flow projections.
• Maintaining and updating employee’s personal files, leave and allocation allowance.
• Preparation of Audit and audit-related documents.
• Other tasks as assigned by Management.

APPLY NOW!!!

• Possess at least a Diploma in Finance/Accountancy, CAT, ACCA or equivalent
• 2 - 4 years in a related role
• Experience in SAP B1 or relevant MRP Systems
• Familiar with Excel functions

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65709 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics / Transportation
• Position Title: Customer Service Officer
• Working Location: Tanjong Penjuru (Transport provided from Jurong East MRT)
• Working Hours: 5 days (M-F, 8:30 AM-5:30 PM)
• Salary Package: Basic Salary up to $2,800 + AWS + Variable Bonus + Lunch Provided
• Duration: Permanent Role

Key Responsibilities

• Understand and manage License Warehouse Customs procedures, including permit declarations.
• Communicate with customers regarding orders, coordinate shipments with forwarders, oversee inventory, and carry out general admin and customer service tasks.
• Collaborate with shipping agents and transport companies for scheduling, booking shipments, and organizing local deliveries.
• Address customer inquiries, aiming to improve customer contentment.
• Carry out prompt and accurate billing and job closure in the system, and ensure information is sent to Accounting & Finance.
• Generate and submit warehouse reports for management review as needed.
• Handle customer complaints and claims effectively.
• Examine any issues related to shipment failures or product quality and ensure appropriate follow-up actions are taken.
• Maintain organized and auditable filing and documentation.
• Guarantee precise order processing in line with service agreements and guidelines.
• Regularly reconcile stock and resolve any discrepancies swiftly.
• Be open to involvement in new projects for professional growth.
• Engage with Singapore customs regarding any issues with incoming goods and for audits.
• Any other ad hoc tasks as and when assigned by the Assistant Manager.

APPLY NOW!!!

• Minimum 1-2 years of relevant experience in warehouse/logistics operations
• Knowledge of Form D and COO handling will be an advantage
• Knowledge of SAP will be an advantage
• Team player with the ability to collaborate well with others

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66152 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Background
Responsible in supporting Tele-health & Integration Network (THINK Centre– a central healthcare information and support hub that empowers residents, patients and caregivers to achieve better health by connecting, integrating and coordinating care for the north of Singapore.

Job Scope
Care Coordination & Case Management

• Perform care co-ordination for patients across the continuum of care from Yishun Health care facilities and into the community
• Perform assessment of patients’ needs, including functional and psycho-social needs, according to templates and help to link up with various resources and community services, based on patient’s care plans
• Provide post-hospital discharge follow up calls to patients, according to protocols, to ensure resolution of their symptoms, optimisation of care and caregiver competency
• Handle customer enquiry or concern, by referring to call centre policies and procedures which are aligned with organizational standards, so complete, timely and accurate responses shall be provided

Engaged, Informed Residents and Carers

• Provide education on chronic disease management and how to maintain healthy lifestyle. Then assess the ability of patient to manage own chronic conditions, guided by protocols
• Promote and encourage residents to participate in health and wellness programs that are available in their respective zones eg: Health screenings and community service partners

Requirement

• Prefably at least a Diploma holder.
  Able to communicate effectively to incoming calls and enquiry
• Proficient in Computer navigation and administrative skills
• Able to perform 2 rotating shifts, included weekend & Public Holiday

The A&A Officer's main purpose is to support the Corporate Finance department in carrying out accounting and administration functions for the group of companies. This position is part of 4-member team that reports to the CFO.

• Work Schedule: 5-days week, Mon-Fri 8.00am to 5.45pm
• Work Location: Our office in Changi Airfreight Centre or Loyang

MAIN DUTIES AND RESPONSIBILITIES

• To be responsible for Accounts Receivables & Payables.
• To maintain systematic storage of documents with proper traceability within the department.
• To monitor processing of invoices, month end closing, and ensure timely collection of payments.
• To conduct credit checks on new accounts.
• To prepare bank reconciliation, GST returns, audit schedule and other forecasting reports as required.
• To prepare monthly, quarterly, annual and ad-hoc billing reports for customers.
• To assist in reports preparation.
• To participate in ad-hoc finance and admin-related projects.
• To coordinate day-to-day administration and housekeeping duties.
• To carry out any other duties as may be expected in a post of this level.

REQUIREMENTS

• Diploma/Degree in Accounting or related.

Our client is a Global MNC, one of the leading players in the Engineering sector. Due to business needs, they are now recruiting a Logistics Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Facilitate the organization/coordination of shipments
• Regularly place and receive orders for components and parts
• Oversee/Maintain the current stock levels of components and parts
• Generate/Submit the relevant monthly reports to key management stakeholders
• Examine/Verify invoices from the various vendors and stakeholders, and complete the invoicing process while acquiring shipping quotations
• All other adhoc duties as assigned

Requirements:

• Min Diploma in any relevant field of studies (Relevant working experience can be considered as well)
• Min 1 year of relevant logistics working experience
• Knowledgeable in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

Call Centre Officer

Duration: 6 months contract

Working hours: Monday - Friday

Mondays to Fridays: 8.30am-6pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• Minimum Diploma in relevant studies
• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

SUN-DAC is a non-profit social service agency affiliated with the National Council of Social Service. It serves and cares for persons with disabilities in 3 Day activities centres (Upper Thomson, Choa Chua Kang & Bedok South). Most of our clients are persons with moderate to severe disabilities.

SUN-DAC mission is to help people with disabilities to live each day positively with tailored programmes of constructive activities. It also provides respite for parents and caregivers of people with disability through support and assistance services.

The Training Officer will be responsible for the daily training provided for SUN-DAC’s clients.

Core Responsibilities:

• To use evidence based methods to train and assist adults with disabilities in ADLs (activities of daily living), CLSs (community living skills and pre-vocational skills.
• Attend to the personal needs of these adults and ensure their safety and well-being.
• Complete and submit required documentation in a timely manner.
• Work with a multi-disciplinary team to provide an individual care plan for each client.
• Assists Senior Training Officer to provide guidance and support to Training Officers.

Requirement:

• Excellent oral and written communication skills.
• Ability to establish and maintain positive working relationships with staff, volunteers, and the public. Must be self-directed and work independently.
• Client and family centric
• Motivating Others – creates a climate in which people want to do their best
• Action Orientation – works hard and maintains high energy; seizes opportunity
• Time Management – uses time effectively and efficiently; can attend to a broad range of activities
• High levels of patience and passion for working with adults with disabilities
• Must be willing to work in one of our 3 centres at Upper Thomson, Bedok South or Choa Chu Kang Central

Only short-listed candidates will be contacted for an interview