Key Responsibilities:

The CGT Customer Service Operations Manager is accountable for providing comprehensive and extensive customer and patient (where applicable) care and, as a customer experience gatekeeper to support the internal stakeholders with a various range of activities, which may include (but are not limited to):

• Serve as the primary point of contact for product requests in coordination with internal stakeholders for timely responses.
• Manage the end-to-end process of product requests by ensuring timely delivery and resolving potential issues.
• Minimize delivery time while maintaining reliability through efficient coordination and proactive planning.
• Lead and contribute to process improvement projects (streamlining processes, improving accuracy, and enhancing efficiency).
• Conduct Cell Therapy platform (CellChain) training sessions for hospital centers, making sure that they have the necessary knowledge and skills to effectively utilize the platform.
• Manage external user access to the Cell Therapy platform (CellChain), ensuring data security and compliance.
• Enhance team skills and operational excellence by promoting a culture of continuous learning and improvement.
• Ensure subject matter expertise to maintain a high level of knowledge and expertise in their subject area, providing informed guidance and support to stakeholders.
• Collaborate with cross-functional teams, internal and external stakeholders, and management to leverage their expertise and contribute to decision-making processes.
• Resolve customer queries by focusing on efficient and effective communication to enhance the overall customer experience.
• Develop and implement innovative solutions to enhance the overall customer experience, identifying areas for improvement, and seeking ways to exceed customer expectations.
• Customer centric approach: Operational account management (non-promotional), including understanding the hospital’s set-up and knowing the operational KPIs (number of orders, manufacturing starts, etc.)

Commercial setting:

• Provide patient services such as travel assistance to patients and their care givers, as applicable.
• Coordinate local cryopreservation logistics and payment process, as applicable.
• Oversight of the local release, logistics and system transactions process related to shipment via distribution depot, as applicable
• Coordinate and contribute to cross-functional commercial meetings, by collaborating with multiple stakeholders to address topics such as product requests, market trends, and customer needs and insights.
• Own the Product Request process for all sites’ onboarding and ensure accuracy of the master data set-up.
• Support with regulatory, RMP and outcomes-based reporting, as applicable based on local country requirements.

Clinical trial setting:

• Create and execute the End-to-End operational treatment process to fit the trial design and protocol.
• Support pan-Therapeutic Area (TA) set up and roll out in close collaboration with the cross-functional clinical trial teams.
• Participate in Site Initiation Visits (SIV) in collaboration with internal stakeholders to support timely site readiness for First Patient First Visit (FPFV). This involves ensuring smooth onboarding processes, correct master data set-up and providing support to external users.
• Manage slot requests and communicate key milestone timelines to both external and internal stakeholders. This includes coordinating with various teams to ensure smooth and efficient scheduling.
• Key gatekeeper for critical KPIs: DtD/VtD. Work closely with cross-functional clinical trial teams in supporting clinical trial protocols and the respective vein-to-door and door-to-door metrics.

Essential Requirements:

• Education: Bachelor’s degree minimum.
• Work Experience: +5 years in customer support (service) in healthcare industry.
• Laguage: Native level of Korean is a must, Fluency in English is a must, Business proficiency in Chinese is preferred, Business proficiency in Japanese is preferred.
• Supply chain / logistics experience is highly preferred.
• Understanding of the pharmaceutical industry and healthcare business service offerings and customer needs.
• Strong track record of successful team collaboration and delivery of results.

FUNCTIONS & RESPONSIBILITIES

1. Oversee the implementation, maintenance, and optimization of IT systems for both office and vessels, ensuring they meet operational needs.

2. Manage network infrastructure, including onboard communication systems, ensuring reliability and performance.

3. Develop and enforce security protocols to protect sensitive data related to vessel operations and company information.

4. Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry regulations.

5. Provide technical support for both office staff and vessel crews, addressing IT issues promptly to minimize operational disruptions.

6. Implement remote support solutions for vessels to facilitate quick resolution of technical problems.

7. Lead IT projects related to software implementation, system upgrades, and technology integration across the fleet.

8. Coordinate with various departments to align IT initiatives with business objectives and operational requirements.

9. Manage the IT team by recruiting, training, and mentoring staff to enhance their skills and performance.

10. Foster a collaborative environment that encourages innovation and continuous improvement in IT practices.

11.Prepare and manage the IT budget, ensuring cost-effective solutions are implemented while meeting operational needs.

12.Monitor expenditures related to IT projects and equipment purchases, ensuring adherence to budgetary constraints.

13. Develop training programs for staff on new technologies, software applications, and best practices in IT security.

14. Ensure that all employees are equipped with the necessary skills to utilize technology effectively in their roles.

15. Maintain accurate records of IT systems, policies, procedures, and incident reports.

16. Prepare regular reports on IT performance metrics, project status updates, and security audits for senior management review.

Qualifications:

1. A bachelor’s degree in Computer Science, Information Technology, or a related field is required; a master’s degree is preferred.

2. A minimum of 5-10 years of experience in IT management or a similar role is essential.

3. Experience in the maritime or shipping industry is highly desirable but not mandatory.

4. Strong knowledge of network administration, data security practices, and enterprise software systems relevant to shipping operations (e.g., ERP systems).

5.Proficiency in troubleshooting hardware/software issues both onshore and onboard vessels.

6. Proven experience managing teams effectively with strong interpersonal skills to foster collaboration.

7. Ability to lead projects from conception through execution while managing resources efficiently.

8. Excellent problem-solving skills with a strategic mindset to identify technology needs and opportunities for improvement.

9. Capability to conduct risk assessments related to data security and operational efficiency.

10. Strong verbal and written communication skills to convey technical information clearly to non-technical stakeholders.

11. Ability to train staff on new technologies effectively.

Your Tasks

· Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals.

· Drive sales improvement through regionally harmonized processes.

· Establish clear understanding of customer expectations and requirements.

· Lead and manage customer presentations and proposals.

· Plan & co-ordinate activities and programs to retain and develop sustainable sales revenue.

· Develop and manage after-sales strategy for each of the designated account customers.

· Provide customer-oriented service at all times relating to specific sales and customer expectation issues.

· Be the first line contact point for all customer related interaction (eg escalation management).

· Contribute to the regional bidding or RFQ process when requested.

· Conduct of business reviews.

· Managing a virtual team.

What You Bring

· Preferably 5 years of account management/development and corporate consultative/solution-based sales experience in a service-related industry.

· Familiarity with the International Express/ Air Transportation industry will be an added advantage.

· Strong teamwork / collaboration skills.

· Excellent communication, presentation, networking and interpersonal skills.

· Prior experience in account management of large enterprise customers.

· Good track record of working with other functional teams.

· Degree in Business or related discipline preferred.

Xtremax is seeking a suitable candidate for a Senior Project Manager to lead complex, small to medium sized IT projects. Talents should have experience leading mid-to-large scale IT projects with contract value of more than S$1 million. You’ll be managing a project team with Project Executives, liaising with clients and other stakeholders.

Responsibilities

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan
• Review project plans to determine the timeframe, costing and the procedures for accomplishing the projects
• Manage the execution of a range of process activities from request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget
• Manage and track alll aspects of project scope, changes, issues and risks that affect implementation
• Manage and plan the resources required from user requirement, development of functional specification, testing and user training
• Co-ordinate with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Responsible for the team's projects deliverables by conducting regular status update meetings with team

Requirements

• Strong communication skills
• Bachelor's Degree
• 4 to 5 years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred

We are seeking an experienced and skilled Procurement Manager to join our dynamic team. In this role, you will be responsible for sourcing required materials, services and suppliers in both domestic and international markets. You will play a critical role in managing procurement activities, ensuring cost efficiency, and maintaining compliance with procurement policies and procedures.

Job Responsibilities

• Source for required materials, services, and suppliers in the domestic and international market.
• Understand purchase requirements and source accurately and efficiently.
• Identify and engage with global prospective suppliers to foster beneficial relationships.
• Understand market trends and seek to improve cost efficiency.
• Perform daily procurement activities such as RFQ/RFP, negotiation of commercial terms, quotations evaluations and recommendations.
• Coordinate procurement related matters with requestors and vendors.
• Prepare and conduct tender process.
• Propose new vendors and evaluate existing vendors.
• Contracts management.
• Working with legal counsel to review and prepare contractual documents.
• Address procurement related queries from internal management and stakeholders.
• Develop and implement procedures and processes, based on best practices, to ensure smooth and streamlined process.
• Ensure compliance with procurement policies and procedures.
• Other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time.

Job Requirements

• Degree in Supply Chain Management, Procurement, Quantity Surveying, Business, Engineering, or a related field.
• A minimum of 7 years of relevant experience, preferably in a Procurement Department within the Construction, Data Centre, or Network industry.
• Strong knowledge of SAP MM (Materials Management).
• Exceptional interpersonal and communication skills.
• A proactive team player who can work collaboratively to achieve organizational goals.
• Capable of working independently with strong negotiation skills.
• Detail-oriented, analytical, and possesses excellent problem-solving abilities. Excellent team member, proactive in managing issues and possess sense of responsibility and ownership in his/her work and results.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

To increase the brand awareness and mindshare of NUS Business School globally, the candidate will need to assume the key responsibilities as follows:

KEY RESPONSIBILITIES

1. Create, manage and oversee the brand narrative, guidelines and assets across all touchpoints. As a brand custodian and champion, it is also necessary to preserve the integrity of the NUS Business School by ensuring that its brand story and messaging are clear, consistent, and compelling in the communications collaterals and activities for regional and international audiences.
2. Counsel, coordinate and synergise the branding and digital media-centric publicity activities within the corporate communications department and possibly the across the other departments, if needed
3. Identify co-branding opportunities and support the development of brand strategies and content production to communicate the NUS Business School brand narrative
4. Design and plan effective integrated brand and digital marketing communications campaigns and initiatives for target markets to support the school’s business objectives
5. Work with internal and external stakeholders to ideate possible initiatives that will elevate the school’s brand globally
6. Leverage data to instil insights for market-specific brand communications and digital marketing campaigns and initiatives

Qualifications

• Tertiary Education preferably a degree in mass communication, new media, marketing or business
• At least 8-10 years of proven working experience in designing and executing successful branding and marketing communications campaigns in overseas markets. A strong understanding of the education sector will be valued.
• Strong understanding of brand strategy, social media and digital platforms and the know-how to integrate content and platforms for optimal audience engagement
• Good knowledge and practical skills in social media, media planning and marketing analytics
• Adept at storytelling, copywriting and customising the messages and visual assets for targeted marketing purposes. Strong proficiency in spoken and written English is required.
• Meticulous, proactive, creative and can think outside the box
• An agile team player and able to identify synergies with various departments within the school
• Strong ability to multitask, plan projects and adhere to given deadlines
• Proficient in Photoshop, Adobe Creative Suite software packages and in-design skills will be an advantage

Get to Know the Team

Grab is looking for an experienced SalesForce Transformational Strategy and Implementation Analyst to join us as a SalesForce and Sales Tools expert. You will support our rapidly evolving and growing business by translating cross-vertical and cross-functional business requirements into functional SalesForce tools. Our objective is to help our business stakeholders succeed by defining the SalesForce strategy tailored to their needs and guiding them through every stage of the implementation process.

Get to Know the Role

Reporting to the Head of Sales Operations, you will be an important member of the regional team based in Singapore. You will drive SalesForce roadmap planning, operations, and execution processes with cross-functional and cross-vertical teams. You will help define governance and SOPs within the Grab Merchants organisation and lead the execution of key deliverables for SalesForce-related projects.

The Critical Tasks You will Perform

• You will drive SalesForce roadmap planning, operations, and execution processes with various teams.
• You will define and enforce governance and SOPs around SalesForce, including drafting policy documentation and guidelines.
• You will act as the central point of contact for merchants on all SalesForce-related projects and lead the execution of important deliverables according to committed timelines.
• You will support Grab sales teams and leadership on SalesForce-related issues.
• You will conduct workshops with partners and client-facing sales teams to ensure successful implementation.
• You will strategize and define solutions to meet both short-term and long-term business needs and objectives.
• You will use internal and industry tools to manage projects and communication.

What Essential Skills You Will Need

• Sales Operations Experience: 5 to 8 years of experience in Sales Operations.
• SalesForce Expertise: Previous experience with SalesForce, ticketing systems, and CRM systems.
• Certification Knowledge: Understanding of relevant SalesForce Certifications, such as Certified SalesForce Marketing Cloud Email Specialist, Certified SalesForce Marketing Cloud Consultant, and Certified SalesForce Administrator.
• Project Management: Strategic planning and project management skills to lead multiple high-profile projects simultaneously.
• Communication Skills: Exceptional written, presentation, and verbal communication skills, adaptable across organizational levels, countries, and cultures. Experience working in Southeast Asia is a plus.
• Collaboration: Ability to work collaboratively with senior, cross-functional, and cross-vertical stakeholders throughout the company, leveraging strong relationship and consensus-building skills.

Job Description

The Signature Research Programme in Health Services & Systems Research (“HSSR”) in Duke-NUS Medical School is a centre of academic excellence for research and education on the organisation, funding and delivery of health services. The programme’s focus is on public health and clinical service innovation in an increasingly complex and connected world. The major research focus of HSSR is the organisation and delivery of health and social services in the context of an ageing population. The research methods include decision science and simulation modelling, survey research, qualitative research, health economics, and implementation science and evaluation. We are also developing a range of education activities for health care professionals including short courses, graduate certificates, Masters course and PhD programmes.

A Senior Research Fellow position is currently available, and the successful candidate will be expected to perform a variety of research activities which include but not limited to the following: -

• Build up an Implementation Science core in HSSR and Health Services Research Institute (“HSRI”)
• Bring in grants in collaboration with our collaborators.
• Support research activities relevant to the scope of HSSR and HSRI.
• Be responsible for project management.
• Perform other related duties incidental to the work described herein or as assigned by the supervisor.

Job Requirements

• PhD in Public Health or Health Services Research.
• Minimum 3 years of postdoctoral work experience.
• Prior experience in healthcare would be advantageous.
• Possess strong writing and critical thinking skills.
• Have excellent communication (verbal & written) and interpersonal skills.
• Action-oriented, highly motivated, and target-focused.
• Able to work both independently and as a team player in a diverse workforce.

We regret that only shortlisted candidates will be notified.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

1. Primary Responsibilities

• Project Maintenance Management: Oversee maintenance teams’ tasks across multiple project sites, ensuring timely, cost-effective, and quality service.
• Scheduling & Planning: Develop, schedule, and rectification procedure and ensure timely repairs.
• Budgeting & Cost Control: Manage maintenance team expenditures and track expenses, and identify cost-saving measures.
• Quality Assurance: Ensure maintenance team meets industry standards, client requirements, and conmpany’s quality guidelines.
• Risk & Compliance: Ensure adherence to safety protocols, compliance with regulatory and company standards, and mitigate risk on project sites.
• Client Liaison: Act as the primary contact for clients and consultants concerning maintenance and defect rectification.
• Vendor & Supplier Coordination: Manage relationships with suppliers, negotiate service contracts, and ensure materials meet project specifications.

2. Leadership and Team Management

• Team Supervision: Lead and manage maintenance staff, including training, scheduling, and performance evaluations.
• Training & Development: Ensure that maintenance personnel are trained in safety procedures, equipment handling, and troubleshooting.
• Performance Monitoring: Regularly assess team performance, address any gaps, and promote staff development and skill enhancement.

3. Technical Skills and Knowledge

• Technical Knowledge: Deep understanding of construction technology and method used in the industry and expertise in their maintenance and preventive requirements.
• Problem Solving: Diagnose and resolve maintenance issues efficiently to minimize inconvenience to client.
• Safety Standards: Strong knowledge of workplace safety and health regulations, particularly in construction site.
• Software Proficiency: Familiarity with relevant software for planning and record-keeping.

4. Reporting & Documentation

• Maintain accurate records of maintenance activities, including work orders, inspection reports, and incident logs.
• Provide regular updates and detailed reports to management and clients on equipment performance, maintenance costs, and any challenges.

5. Qualifications

• Education: Degree in engineering, facilities management, or related field.
• Experience: At least 7-10 years of experience in a maintenance role, with prior leadership experience preferred.
• Skills: Strong communication, negotiation, and project management skills.

6. Key Competencies

• Analytical Thinking: Ability to assess needs and identify areas for improvement.
• Attention to Detail: Precision in inspection, rectification procedures, and adherence to protocols.
• Time Management: Efficiently prioritize tasks and manage resources to meet deadlines.
• Adaptability: Ability to handle unexpected challenges and adjust maintenance plans as needed.

Project Manager

Must have experience:

• Experience in the marine industry
• Past relevant experience as Project Manager of SAP Project
• Past relevant experience as Project Manager of Workday Project
• Past experience with a range of vendors and systems integrators

Essential - must have -Skills

• Fluent in mandarin
• Portuguese (nice to have)

Travel out of Singapore will be essential for this role.

• Excellent leadership skills, including the abilities to set goals, motivate and manage conflict
• Effective communication skills, including writing, speaking and active listening
• Great interpersonal skills
• Good project management skills, including strong decision-making, problem-solving and strategic planning abilities
• Exceptional time management and organization skills
• In-depth understanding of industry and company best practices for the warehouse
• Familarity with bookkeeping, inventory control practices and logistics
• Comfortable using inventory management software and other organizational computer applications
• Physical strength, stamina and the ability to walk or stand for long periods of time

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills.

• Oversee outlet operations, ensuring health, safety, food handling, and hygiene standards.
• Motivate staff and maintain communication between staff and management.
• Hire, train, and schedule staff.
• Ensure customer satisfaction and resolve complaints.
• Manage stock inventory and report daily sales.

Requirements:

• Minimum 2 years of experience in F&B industry.
• Strong leadership and supervisory skills.
• Excellent interpersonal and customer service skills.
• Knowledge of food safety and hygiene standards.
• Possess Food Safety Hygiene certification.
• Singaporean/PR only, immediate availability preferred.

Salary & Benefits:

• Competitive salary (up to $3500 + $500 monthly bonus).
• Monthly incentive bonus, joining bonus (for full-time).
• Flexible hours, staff discounts, staff meals.
• Medical benefits, career advancement, annual leave.

Locations:

• Islandwide: Jurong West, One-North, Woodlands, Yishun, Ang Mo Kio, Simei, Downtown East, Redhill, YewTee Point, Dhoby Ghaut, Hougang, Bedok, Sengkang.

For interested applicant, click 'apply'

EA Reg no: R1328476

EA License No: 16C8443

EA Personnel Name: Melody

EA Personnel No: R2095899

Roles & Responsibilities:

• Prepares, develops, finalises, effects, modifies and monitors the long term, short term, annual and periodic budgets and plans for the organisation. Update Owners about their progress and provides logical and rational explanation for variations in their achievement.
• Controls the operations of the organisation including financial, engineering, procurement and administration by providing management support and direction to departmental heads and their respective teams. =
• Responsible to ensure the development, enforcement, maintenance and updating of suitable systems, policies and procedures within the organisation, in order for the company to carry on its activities smoothly. Coordinates, reviews and approves the preparation of policy manuals, safety standards and quality guidelines and ensures the adherence of company employees to these documents.
• Responsible to ensure the profitability of the company and return on investment for the owner/partner. Approves the pricing for tenders/projects, ensures that project expenses are well within the contract price and monitors the income and expenditure of the company for budget compliance and cost control. Performs regular analysis on the fiscal health of the organisation, takes suitable remedial measures if required, and re-orients the organisation towards financial sustenance.
• Maintains relationship with old and existing clients/consultants/contractors/sub-contractors with regular follow up meetings and sources new clients by applying a focussed marketing approach. Presents the company and its activities to clients, pre-qualifies, tenders, negotiates and finalises new projects for the company to execute.
• Responsible for the recruitment of qualified, skilled and experienced personnel and their termination. Monitors employee productivity and performance in a periodical manner and ensures the provision of professional and personal growth opportunities. Provides motivation, leadership initiative, guidance to the employees and ensures the maintenance of high morale within the company. Ensures the application of fair, ethical and nondiscriminatory employment practices and provides an equal employment opportunity environment within the organisation.
• Assesses and evaluates market conditions, trends, associated risks and sets out suitable solutions to overcome downturns, crises and abnormalities. Continuously identifies and develops opportunities for the company to expand its products, services, functions and area of operation
• Performs other duties as assigned by the Owner.

Requirements:

• Graduation from a four-year college or university with a degree in civil engineering, or closely related field
• A minimum of eight years specific experience including multiple projects management in engineering, construction management or in a closely related field of building structures.
• At least two years responsibility in an operational role covering responsibilities of estimation, planning, purchase, project management, accounting departments/individuals. Previous experience or close association in a role with full operational responsibility in a construction environment.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Description:

1. Project Management:

• Lead and manage technical projects from inception to completion.

• Create project plans, timelines, and allocate resources.

• Ensure project milestones are achieved on time and within budget.

• Conduct regular project reviews and report on project progress to stakeholders.

2. Team Leadership:

• Supervise, mentor, and guide a team of engineers, developers, or IT professionals.

• Set goals, conduct performance evaluations, and provide feedback to team members.

• Foster a positive work environment and encourage continuous learning and development within the team.

3. Technical Strategy & Execution:

• Define and implement the technical strategy that aligns with the company’s goals.

• Make key technical decisions, such as technology stack selection, system architecture, and processes.

• Stay updated with the latest technological advancements and assess their impact on current operations.

4. Collaboration & Communication:

• Work closely with cross-functional teams (e.g., Product, Sales, Marketing, and Operations) to ensure alignment on business goals.

• Communicate technical concepts and strategies clearly to both technical and non-technical stakeholders.

• Ensure that customer needs are understood and translated into technical solutions.

5. Quality Assurance:

• Establish and maintain high standards for software quality and technical performance.

• Implement and monitor key performance indicators (KPIs) to measure project success.

• Ensure adherence to security protocols, data privacy, and compliance standards.

6. Vendor and Resource Management:

• Manage relationships with external vendors, contractors, and consultants.

• Oversee procurement of software, hardware, and other technical resources.

• Ensure cost-effective and efficient utilization of technology resources.

7. Problem Solving & Risk Management:

• Identify technical challenges and propose solutions to overcome them.

• Manage risks and develop contingency plans to ensure smooth project execution.

Job Requirements:

1. Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

• Master’s degree

2. Experience:

• 10+ years of experience in a technical role (e.g., software engineer, systems architect).

• 5+ years of experience in a management or leadership position.

• Proven experience in managing technical teams and complex projects.

3. Technical Skills:

• Deep knowledge of relevant technologies, such as programming languages (e.g., Python, Java), frameworks, cloud services (AWS, Azure), and databases.

• Strong understanding of system architecture, software development lifecycle (SDLC), and agile methodologies.

• Familiarity with DevOps practices and tools (CI/CD pipelines, version control).

4. Leadership & Management Skills:

• Strong leadership abilities with a proven ability to inspire and motivate a team.

• Excellent problem-solving skills and the ability to make sound decisions under pressure.

• Ability to manage multiple priorities and navigate tight deadlines.

5. Soft Skills:

• Exceptional communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to collaborate effectively with both technical and non-technical stakeholders.

6. Certifications (Optional but Preferred):

• Project Management Professional (PMP) certification.

• Agile or Scrum certifications.

• Relevant technical certifications (AWS Certified Solutions Architect, etc.).

Key Performance Indicators (KPIs):

• Project completion rate and on-time delivery.

• Team performance and retention.

• Quality of technical solutions (bug rates, system uptime).

• Stakeholder satisfaction.

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for a Scientific Partnership and Alliance Manager. The role would be to support the Institute for Functional Intelligent Materials (I-FIM) in new scientific initiatives with new or existing partners leading to answering grant calls, initiating new scientific consortiums and subsequent management of new scientific alliances.

The job scope will cover the following aspects:

Solicitation, networking and events

• Support the Director in reaching out to partners soliciting interest in partnerships
• Organise networking symposiums and discussion platforms
• Communicate with partners and align with partnership goals
• Match and track partnerships that lead to concrete projects

White paper

• Prepare white papers to launch new initiatives reaching out to partners soliciting interest in partnerships
• Discuss with research partners on contribution, requirements, deliverables and goals

Grantsmanship support, proposal crafting and post-award management

• Support Directors, PIs, and partners with proposal writing and collate preliminary data
• Work on references, editorial and proof reading
• Compile proposals with inputs on budget and CVs (working in partnership with I-FIM's research administrator)

Liaison with funding agencies and NUS Office of Deputy President for Research and Technology (ODPRT)

• Lead discussions with various funding agencies (Singapore and overseas) in securing funding for agreed research initiatives
• Collaborate with NUS and partners in setting up management framework of such research enterprise space
• Lead discussions on establishment of enterprise, space, budgetary matters, scope of research, deliverables and tracking

Management of partnerships that will involve agreements and resource planning

• Support Directors and PIs on agreements and documentation with partners (in collaboration with Admin Director)
• Work on resource planning and pledging on such agreements
• Work with NUS business office and legal counsels in crafting agreements
• Administer implementation of such agreements including reporting, invoicing, payments and cost recovery (where applicable)

Budget management and payment

• Oversee and regularly update equipment and maintenance budget and yearly procurement schedule to ensure timely utilization of allocated funds in every Financial Year of all external grant funding
• Ensure suppliers comply with terms and conditions and stick to committed delivery timelines. Engage with NUS procurement and legal teams on penalizing suppliers for extended delay in delivery.
• Perform grant virement as and when required

Project management

• Track performance of partnerships
• Write reports
• Joint conferences and symposiums
• Spring board to upscale enterprise and/or scope of alliances

Job Requirements

• PhD degree in Materials Science, Engineering or their equivalent from a reputable university
• Have at least 5 years of working experience in research administration and management
• Experience with grant writing and agreements
• Excellent command of English and communication skills
• Strong people skills

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

Google's infrastructure needs go far beyond server computers. As Google's products and services scale the globe, the Strategic Negotiation team works behind the scenes to secure infrastructure for Google's future -- everything from underwater cables to physical data center space. As a Strategic Negotiator, you combine your deep market knowledge of a given sector with tech industry savvy to negotiate cost-effective solutions to support Google's infrastructure growth. You'll work with specific project teams on negotiating deals, managing vendor and partner relationships and presenting deal recommendations to our Tech leadership. Your successful negotiations have the potential to save Google millions of dollars in operating costs and impact every part of the business.

Additional job description

The Public Affairs team focuses on telling our story to decision-makers, opinion formers, and data center communities. We are focused on creating inclusive, strategic, and scalable solutions that have authentic and universal impact.

As the Public Affairs Manager for APAC, you will advise on how to shape our data center initiatives in a way that is aligned to state and local government priorities. You will lead the maximization of partner opportunities to partner with state and local institutions and tell the story of our data center commitment.

Qualifications

Job responsibilities

• Provide public policy through leadership, assist in building our workforce development pipeline, and build relationships within Google and externally by networking.
• Manage our economic, sustainability, and social contributions to create connections between technology and modern life.
• Provide region specific business advisory support for economic development agreements, including commercial review of terms, tax implications and infrastructure funding.
• Assist with various economic development and market advocacy team projects including data analytics and data hygiene.
• Collaborate with cross-functional partners including, but not limited to, tax, finance, legal, policy, and communications on a variety of economic development matters.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience working with public policy teams and cross-functional stakeholders.
• Experience with economic development issues such as direct or indirect taxes, tax policy, or infrastructure development.

Preferred qualifications

• Experience in indirect taxes, economic development policy, infrastructure development, agreement drafting, and presentation development. Experience with data center real estate markets.
• Experience developing and executing strategies to deliver exceptional solutions.
• Excellent attention to detail and political/communication skills.
• Ability to identify opportunities and areas for improvement, and operate in a fast-paced environment.
• Ability to think outside the box and propose commercially and technically creative solutions.
• Ability to comfortably work in ambiguous, collaborative, and fast-paced environments.

What You'll Do:

Develop detailed project plans, timelines, and budgets that wow our clients
Drive sales by pitching innovative event concepts to potential clients, showcasing how we can elevate their brand through unforgettable experiences
Set clear project goals that align with what our clients and the organization want to achieve
Be the main point of contact for clients, keeping them in the loop and ensuring they are happy with our work
Rally our cross-functional crew, assign tasks, and keep communication flowing to ensure each event runs smoothly
Manage the day-to-day execution of events, troubleshooting any hiccups that come along the way
Handle event budgets, track expenses, and find creatives ways to save costs without compromising quality
Implement processes to ensure every aspect of our events is top-notch and meets client expectations
Create and share regular updates with management about event progress, successes, and what's next
Look for ways to improve our event planning processes and share best practices with the team
Help grow our junior team members and build a vibrant event management culture Stay on the cutting edge by exploring new trends in event management and engagement
After events, create detailed reports on what went well, areas for improvement, and lessons learned
Build long-term relationships with clients and pitch ideas for future projects

What We're Looking For:

Experience in event and project management, especially with clients
Sales experience with a knack for pitching event ideas and securing projects Super organized and able to juggle multiple events simultaneously
Strong communicator with awesome people skills
Team player who can lead and inspire others
Experience managing event budgets
Problem-solver with a knack for analysis

• Ensure QSC standards and team commitment across all levels.
• Interview, train, and support restaurant managers.
• Coach and ensure restaurants are fully staffed and efficient.
• Educate staff on HR policies, safety, and food handling.
• Maintain brand standards and oversee local promotions.
• Identify business opportunities and manage restaurant budgets.

Requirements:

• 5+ years F&B experience.
• Strong leadership and customer service skills.
• Knowledge of food safety and restaurant guidelines.
• Singaporean/PR only, immediate availability.
• Food Safety Hygiene certification.

Benefits:

• $1000 joining bonus.
• Monthly performance bonus.
• Medical, dental benefits, and annual leave.
• Career growth opportunities.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

• Oversee outlet operations, ensuring health, safety, and hygiene compliance.
• Hire, train, and schedule staff.
• Handle customer complaints and ensure satisfaction.
• Manage stock inventory and report daily sales.
• Prepare food orders and perform other ad-hoc duties.

Requirements:

• 2+ years F&B experience.
• Strong interpersonal and customer service skills.
• Knowledge of food handling and safety standards.
• Singaporean/PR only, immediate availability preferred.

Benefits:

• Monthly incentive and joining bonuses (Full-time).
• Flexible working hours, staff discount, and meals.
• Career advancement opportunities.

Locations:

• Islandwide: Jurong West, One-North, Woodlands, Yishun, Ang Mo Kio, Marine Parade, Simei, Downtown East, Redhill, Dhoby Ghaut, Hougang, Bedok, Sengkang (Upcoming).

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899