Job Purpose
The Commissioning & Validation Engineer provides specialized scientific and technical support for the validation, revalidation, and requalification of laboratory equipment and computerized systems. These activities are performed in strict adherence to current Good Manufacturing Practices (cGMPs), Standard Operating Procedures (SOPs), and regulatory guidelines, with a continuous focus on enhancing quality and operational efficiency.

Key Responsibilities

Validation & Documentation

• Protocol Development & Execution: Develop validation protocols based on comprehensive Validation Plans. Execute validations, revalidations, and requalifications for lab equipment, including computerized systems, in compliance with internal and external standards.
• Reporting & Documentation: Author validation summary reports, ensuring accuracy, technical soundness, and adherence to all regulatory requirements. Review and approve validation documentation to maintain compliance.
• Maintenance & Requalification: Regularly perform validation maintenance reviews and requalification of lab equipment to ensure sustained compliance with GMP standards.
• Equipment Decommissioning: Support the decommissioning process for lab equipment, ensuring proper documentation and compliance throughout.

Collaboration & Investigation

• Cross-Functional Coordination: Work cross-functionally with relevant stakeholders to ensure timely and accurate execution of validation projects.
• Discrepancy Management: Investigate and resolve any discrepancies encountered during validation and qualification processes.
• Vendor Protocol Review: Review and provide input on vendor validation protocols and reports, including managing discrepancy investigations.

Quality Assurance

• Lifecycle Documentation: Participate in multi-disciplinary project teams for writing, executing, and reviewing validation lifecycle documentation, ensuring it meets all scientific and safety standards.
• Protocol Compliance: Ensure validation protocols are executed according to study plans and regulatory expectations.

Requirements

• Experience: Minimum of 3 years in pharmaceutical manufacturing, with a strong foundation in cGMPs and validation practices.
• Regulatory Knowledge: Familiarity with FDA, EMEA, GAMP, ICHQ7, and other relevant regulatory guidelines.
• Lab Equipment Qualification (LEQ): Extensive hands-on experience with lab equipment validation and qualification, preferably in the biotech sector.
• GMP Expertise: Experience in a GMP-compliant environment with thorough knowledge of GMP regulations.
• Validation & QA: Proven experience in validation procedures and quality assurance,with a focus on maintaining high scientific quality in all validation activities.
• Project Management & Communication: Strong project management, multitasking, and independent working skills. Excellent communication and teamwork abilities, with an emphasis on safety, quality, and meeting deadlines.

Job Purpose
Cognizant is seeking an experienced Siemens PLC Engineer to support a range of upcoming automation projects. This role focuses on designing, coding, and testing Siemens PLC systems using the TIA portal, with an emphasis on pharmaceutical industry applications. The ideal candidate should bring expertise in Building Management Systems (BMS) or Process Control Systems (PCS), with experience in pharmaceutical environments being highly preferred.

Key Responsibilities

PLC System Design & Development

• Design,Code, and Test Siemens PLC Systems: Utilize the TIA portal to design, program, and test Siemens PLC systems, ensuring compliance with project specifications, industry standards, and pharmaceutical regulatory requirements.
• Hardware Design: Engineer and design hardware components for PLC systems, ensuring they meet project-specific needs and operational reliability standards.
• System Integration & Interface: Ensure seamless integration of PLC systems with other automation platforms, such as SCADA, HMI, and various control systems.

Pharmaceutical Industry Expertise

• Regulatory Compliance: Apply deep understanding of pharmaceutical industry regulations to ensure all PLC solutions adhere to cGMP and other regulatory standards, enhancing operational compliance and efficiency.

Building & Process Control Systems

• Desigo CC System: Work with Desigo CC to implement and manage building automation systems.
• BMS/PCS Expertise: Leverage expertise in Building Management Systems (BMS) and/or Process Control Systems (PCS) to execute various project tasks, ensuring proper integration with other operational systems.

Project Management & Execution

• Project Oversight: Lead and manage PLC projects from planning through execution, ensuring timely delivery within budget and meeting quality standards.
• On-Site Support: Provide on-site support for system installation, commissioning, and troubleshooting, quickly addressing technical issues to ensure smooth operation.

Requirements

• Experience: 4-6 years of hands-on Siemens PLC engineering experience, specifically within the pharmaceutical industry.
• Technical Expertise: Proficiency with the TIA portal for designing, coding, and testing PLC systems. Experience with Desigo CC and BMS/PCS is highly preferred.
• Problem-Solving Skills: Strong troubleshooting abilities to provide effective on-site support during installation, commissioning, and system operation.
• Communication & Collaboration: Excellent communication skills, with the ability to engage effectively with clients, project teams, and stakeholders.
• Project Management: Proven ability to manage PLC projects, ensuring successful delivery on time and within budget.
• Certifications: Relevant certifications in Siemens PLC systems, BMS, or PCS.
• Pharmaceutical Industry Knowledge: In-depth knowledge of regulatory requirements, cGMP, and best practices in the pharmaceutical sector.

Availability: Ability to start on short notice

Job Purpose

As the use of Manufacturing Execution Systems (MES) grows within the life sciences sector, we are looking for an experienced Senior Systems Engineer to join our expanding MES team. The candidate will be based on-site at a pharmaceutical multinational corporation (MNC) and will play a critical role in the execution phase of MES projects. Responsibilities include providing engineering support, troubleshooting, managing validation documents (IQ/OQ/PQ), and offering GoLive support to ensure seamless system integration and operation.

Key Responsibilities

MES System Troubleshooting & Support

· MES & ERP Troubleshooting: Identify and resolve issues in recipe execution and recipe authoring within MES and ERP systems.

· Change Control Documentation: Collaborate with QA to ensure approved change control documentation is in place for all MES system updates and modifications.

System Design, Testing & Validation

· Design & Validation: Design, write, and execute high-quality test and validation protocols, risk assessments, and system documentation, ensuring compliance with cGMP standards.

· Recipe Creation & Modifications: Create and update MES and ERP recipes, worksheets, and equipment/material specifications, including phase transition logic, to ensure alignment with system processes.

· Process Alignment: Ensure MES processes are properly aligned with equipment, cleaning, and product procedures.

Training & Knowledge Sharing

· MES Training: Provide comprehensive training to site personnel on MES-related roles, including system access, and ensure cross-training within the MES team.

· Governance & Issue Management: Participate in MES knowledge exchanges and governance meetings, managing issues, workarounds, and fixes as they arise.

System Upgrades & Maintenance

· System Upgrades: Collaborate with IT to manage MES system upgrades, patching, and hardware support, including system security and access.

· Hardware Support: Ensure maintenance and periodic upgrades of MES hardware such as printers, scales, scanners, and barcode labelers to maintain operational efficiency.

Continuous Improvement & Documentation

· Continuous Improvement: Contribute to continuous improvement initiatives aimed at enhancing the quality, safety, environmental, and production systems on-site.

· Documentation & Compliance: Ensure all activities and changes are thoroughly documented in compliance with cGMP and industry standards.

Requirements

· MES Expertise: Hands-on experience with MES systems such as Werum PAS-X, Aspen, Syncade, Siemens MES (Camstar, Opcenter, Simatic IT), including full application configuration and interfacing with SAP and automation systems.

· Pharmaceutical Process Knowledge: In-depth understanding of pharmaceutical business processes, including chemical manufacturing (W&D, solid bulk manufacturing, packaging) and biopharma operations.

· Batch Record Creation: Experience creating Master Batch Records within Werum PAS-X.

· Industry Standards: Strong knowledge of S88 and ISA S95 industry standards, as well as experience with GAMP lifecycle and pharmaceutical quality management processes.

· Communication & Collaboration: Excellent communication skills with the ability to collaborate effectively with internal teams and external groups.

· Project Experience: Demonstrated experience working on projects in pharmaceutical or biotechnology environments.

This role offers an exciting opportunity to be at the forefront of MES development in the life sciences industry while contributing to the success of critical manufacturing projects.

Prudential's Cloud Devops Engineering team is looking for a well-rounded engineering ops engineer for a permanent role. The incumbent will be joining a tightly knit team with strong and diverse background in cloud infrastructure engineering, application development , traditional system administration, DevOps and cloud native technologies. This is a unique opportunity to be deeply involved in the growth and evolution of the company's cloud platform, built by very talented people.

Responsibilities include:

• Robust hybrid automation in Cloud
• Expertise in implementing CI-CD in Github, Azure DevOps, Artifactory, ArgoCD deploy for diverse technologies.
• Experience and able to implement, troubleshoot and integrate tools such as GitHub, Jira, Confluence, Ansible and Puppet etc with consideration of the security controls required to deliver the CICD Pipeline.
• Experience with DevSecOps Tools such as AquaSec, BurpSuite, PolarisScan etc.
• Hands on expertise in Linux, shell scripting and common Unix and windows server
• Hands on expertise in troublehshooting Git Workflow leveraging reusable actions and infra as code using terrafom
• Collaborates with Peers to design and implement tools that help automate end-to-end processes that involve IT infrastructure and applications.
• Deep technical knowledge on Cloud-primarily Azure/Google
• Collaborate and guide other team members to design and develop end to end process aligning to the defined architecture.
• Experience in Docker, Docker compose, Docker registries, Api gateway
• Experience creating Docker image and orchestrating container deployments using Kubernetes or similar
• Collaborate with Dev Teams to solution and close audit/performance issues

Requirements and skills

• Proven work experience as a Cloud Engineer or similar role
• Azure and GCP certifications preferred
• Troubleshooting and analytical skills
• Strong communication and collaboration skills
• Relevant training and/or certifications as a Cloud Ops Engineer
• At least 3 years of experience in the field of cloud computing

Responsibilities

• Design, Code, and Test Siemens PLC Systems: Utilize the TIA portal to design, code, and test Siemens PLC systems, ensuring they meet project specifications and industry standards.

• Pharmaceutical Industry Experience: Apply your knowledge of the pharmaceutical industry to develop and implement PLC solutions that comply with regulatory requirements and enhance operational efficiency.

• Desigo CC System: Work with the Desigo CC system to integrate and manage building automation and control systems.

• BMS/PCS Expertise: Leverage your expertise in Building Management Systems (BMS) or Process Control Systems (PCS) to support various projects and ensure seamless integration with other systems.

• Hardware Design and Engineering: Design and engineer hardware components for PLC systems, ensuring they are robust, reliable, and meet project requirements.

• Site Support and Troubleshooting: Provide on-site support and troubleshooting for PLC systems, addressing any issues that arise during installation, commissioning, and operation.

• Interface with Other Systems: Ensure PLC systems interface effectively with other systems, including SCADA, HMI, and other automation and control systems.

• Project Execution: Manage and execute PLC projects from inception to completion, ensuring they are delivered on time, within budget, and to the required quality standards.

Requirements

• Experience: 4-6 years of relevant experience in Siemens PLC engineering, with a focus on the pharmaceutical industry.

Position title : Sales Engineer

• Location: Loyang Industrial Estate
• Working Days: Mon - Fri (830 a.m. to 530p.m.)
• Salary : $3,000 - $4,500 (depends experience)

Requirements

• Possesed Bachelor’s degree in Engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up-to-date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Software Engineer(C# .NET) – 2 Years Contract – Singapore

Be part of something monumental, apply for an opportunity that is more than just a job and Be at the forefront of innovation.

Looking for an experienced C# Developer

• At least 4 years in software development
• At least 3 years of in C# .Net Framework

As a C# Developer, you’ll be at the core of this transformation. You’ll have the chance to work on cutting-edge technology and you will be part of the integration of state-of-the-art digital innovations that will set new benchmarks.

Responsibilities:

• Design, Develop, and Maintain software applications
• Conducting various testing phases including unit testing, product testing, integration testing and user acceptance testing (UAT)
• Investigate and troubleshoot issues to ensure optimal performance and user satisfaction.
• Prepare and maintain technical documentation using tools such as Jira and Confluence

An Ideal Fit:

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• 4+ years of experience in C# and DotNet Framework
• Experience with WPF and ASP.Net
• Familiar with relational database concepts and SQL (MS SQL)
• Experience in Git and strong understanding of Git workflow
• Experience in productivity tools such as Jira and Confluence
• Experience working in an agile scrum environment
• Knowledge of Jenkins and Kubernetes is a plus

This is a 2 years contract to start, renewable and convertible to permanent.

EA License Number: 16S8131

Recruiter License Number: R22105628

Organisation Context

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role will initially support the TopSKY-ATC (HE) product.

Role Description

The Principle Systems Engineer will engage with key stakeholders, including; solution architects, speciality engineers (Safety, Security, HF) and ATM subject matter experts to prepare and deliver requirement and design changes with reference to a defined system functional baseline to satisfy customer needs and project/bid cost targets.

Responsibilities

· Design, develop and document solutions to meet customer requirements, whilst ensuring the integrity of the System functional baseline and architecture

· Define solutions that deliver the best trade-off between requirements, cost, schedule and risk, which meet our customer’s needs

· Ensure the transversal constraints related to the function are considered (Safety, Human Factor, Performance, Security)

· Lead the technical reviews, including internal and with the Customer

· Lead technical working groups both internally and externally to define technical solution

• Proactively participate in PI planning and backlog refinement including contributing to the effort estimation

· Prepare Engineering Change Proposals (ECPs) and Problem Change Requests (PCRs)

· Develop and manage traceability of requirements using DOORS, including the Functional, Allocated and Product baselines.

· Perform peer reviews of engineering documentation written by other team members

· Proactively support your Squad members (software, integration and verification)

· Support the Product Owner (PO) and Scrum Master (SM)

o Make recommendations on strategies to improve performance or productivity

o Identify risks, and proposing effective solution early and executing mitigation actions

o Provide input into the planning and coordination of program integration activities

· Promote knowledge sharing ensuring that work is captured sufficiently for re-use across projects

· Provide technical oversight to the Squads within the broader team, ensuring that the designed solution is implemented as per the design and in accordance to the schedule and cost and quality constraints.

· Define and report on KPIs for the function

• Work in accordance with the defined Thales processes and practices, and contribute to their improvement.

Knowledge, Skills & Experience

Qualifications

· Degree in Engineering, IT or related discipline

· Postgraduate studies in Systems Engineering (Desirable)

Essential Experience

· Air Traffic Management in one or more of the following functional areas:

o Coordination

o Surveillance

o Adaptation/Configuration

o Interpartition/SWIM

o Profile

o HMI

o Tower

o Simulation and Training

o Safety Nets/Conflict Detection

o AMAN/DMAN

· Proven experience in Systems Engineering (7+ years) including; Requirements, Design, Integration and Verification and Validation

· Experience with Systems Engineering Standards eg. ISO/IEC15288

· Proven experience in the ATM Domain and related standards eg. ICAO, Eurocontrol

· Proven experience in the development of products and projects in a variety of methodologies, with a particular focus on iterative/agile development

· Proven experience working in an Agile framework

· Experience with Safety, Security and Human Factors standards and practices

· Demonstrated ability to achieve effective outcomes in a multidiscipline, multi-culture environment

· Coaching and sharing of his/her know-how

• Capability to manage various stakeholders having different objectives

· A positive attitude combined with excellent interpersonal and motivational skills.

· Comfort in facing and managing complexity

· Sound judgement and independent decision-making capability where necessary

· Excellent written and oral communication skills in English

Desirable:

· Experience in System Engineering tools eg. DOORs, Polarian, Jira

· Experience in Model Based Systems Engineering and tools eg. Capella, Enterprise Architect

· Experience in working in a Scaled Agile Framework (SAFe)

· French Literacy

General / Special Requirements

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

· Occasional international travel may be required

About NSING:

As part of Nations Technologies Group, NSING was founded in 2018 in Singapore bringing high-performance semiconductor products and solutions to global semiconductor industry. Our products includes General and Secure MCU, Secure IC for TPM (Trusted Platform Module), Bluetooth Low Energy BLE and BMS (Battery Management System). When you join NSING, you will be part of a talented team in the Singapore R&D Center where we develop high performance MCU targeting for Industrial and Edge AI applications.

Your Role:
As an Embedded Software Engineer, you will contribute to the development of application test software, device drivers and customer reference software. You will be working in various aspects of the SoC development in FPGA prototyping, post silicon validation and customer reference applications.

• Work closely with SoC Design and Verification engineers to develop a comprehensive and complimentaryvalidation test plan.
• Participate in SoC design reviews to have in-depth understanding of the chip.
• Participate in PCB design review to provide requirements from software perspectives.
• Develop Hardware Abstract layer drivers for in-house testing as well as production ready SDK for customers.
• Validate new and existing hardware IP on FPGA prototype and actual silicon.
• Validate system level performance and test for robustness of SoC.
• Working with Product and Application team to develop software for the customer reference design in areas such as motor controls, Human Machine Interface (GPU), Edge Machine Learning applications.

Your Skills and Experiences:

• Bachelors or Master's degree in Electrical Engineering, Computer Engineering, or a related field.
• Minimum 3 years in firmware development in ARM-based MCU products.
• Minimum 2 years’ experience in the Semiconductor industry or equivalent technical knowledge/experience in electronics circuit design.
• Understanding of ARM architecture, heterogeneous multicore system, and communication interfaces such as USB, Ethernet, CAN, Bluetooth, SPI, I2C, UART, SDMMC will have an added advantage.
• Understanding of DVP, Graphics accelerator and machine learning models deployment.
• Worked with RTOS, device drivers, filesystems, HAL, security, and Software development cycle.
• Proficient in programming language of C, C++, and assemble language.
• Proven experience in common firmware development tools and lab tools, such as IDE (KEIL, IAR, GCC), Debugger (ULink, JLink), Lab equipment (Oscilloscopes, Programmable power supplies, Logic Analyzers etc.).
• Good with Electrical interface, schematic, electronic component specification and datasheet.

Other Skills:

• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and teamwork skills, with the ability to collaborate effectively in a cross-functional environment.
• Flexibility and adaptability and demonstrates ability to manage multiple tasks and projects, prioritizing effectively to meet deadlines.

Job Responsibilities:

• Lead and supervise a team of Piping Engineers and Designers as the Lead Engineer of the project.
• Ensure efficient project execution within the stipulated schedule and budget.
• Effectively manage design changes and provide appropriate solutions as needed during project execution.
• Responsible for the production of deliverables such as design calculations, specifications, procedures, analyses, progress reports, bid evaluations, CTR input, study reports and various third-party submissions.
• Provide skills, integrity, and knowledge in key areas of discipline engineering, including design codes, legislative requirements, and current good engineering practices.
• Understand clients’ needs; identify and address design parameters and problems; develop and implement solutions.
• Perform inter-discipline and discipline QA/QC and engineering compliance checks on all work performed by themselves or junior engineers within the group.
• Review and manage project and general specifications, engineering procedures, and engineering policy. Adhere to company processes and procedures.
• Responsible for all work completed in his/her section and delivered to the client. Ensure efficient and effective production of project deliverables.
• Assist the Department Manager in discipline-related activities and work sharing with other centers.

Job Requirements:

• Degree in Mechanical, Materials or Chemical Engineering.
• Minimum 22 years of experience.
• Familiar with offshore/FPSO piping materials, stress, layout and support engineering and design concepts.
• Able to work independently with minimum guidance and coordinate well with the piping materials, stress and, layout teams as well as other disciplines.
• Hands-on experience as Lead Piping Engineer of large sized FPSO/offshore platform projects.
• Familiar with offshore piping materials and stress engineering, platforms and FPSO layout design, material handling, piping/pipe support design, safety requirements, and conduct 3D model reviews as per project requirements.

Your new company

Our client is a leading provider of innovative technology solutions and manufacturing services.

Your new role

Below are some of the key responsibilities for the role;

• Spearhead technical assignments in research, design, and development of electrical hardware products, encompassing electromechanical devices, components, and systems.
• Conceptualize and develop innovative hardware, circuits, and software solutions, ensuring feasibility and efficiency.
• Collaborate in design reviews, offering expertise in design for manufacturability and assembly.
• Create and release engineering documentation, communicating with vendors to expedite design parts and assemblies.
• Drive the design of AC/DC power distribution systems, including circuit breakers, power supplies, and cabling harnesses.
• Develop, test, and document designs, ensuring compliance with safety standards and customer requirements.
• Estimate product and project parameters, including power consumption, weight, size, and schedule.
• Facilitate a seamless transition from engineering to production, collaborating with manufacturing and other organizations.
• Interface with customers to understand technical requirements and propose quality solutions.
• Troubleshoot electrical issues on-site, demonstrating excellent problem-solving skills.
• Assist engineering management in developing schedules and specifications for new and legacy products.
• Maintain cutting-edge technical knowledge and direct engineering and technical support personnel as needed.

What you'll need to succeed

The successful candidate, should have;

• Educational Background: Bachelor's Degree with 6 years of experience or Master's Degree with 3 years of experience in Electrical/Electronics/Mechatronics Engineering.
• Technical Expertise: Working knowledge of electrical systems, motion, temperature measurement, PID loops, and safety interlock circuits.
• Design Experience: Dynamic electromechanical system design and proficiency in OrCAD, AutoCAD, PCAD, SolidWorks, or similar 3D CAD software.
• Safety Knowledge: NFPA, Semi Safety Requirements, and Machine safety.
• Communication Skills: Excellent written and verbal English and effective communication skills.

What you'll get in return

• Joining a company that is at the forefront of our industry
• Working with a talented and ever-evolving team

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Mission

The PLC Software Engineer plays a critical role in maintaining the efficiency and reliability of our automation systems. They will be pivotal in ensuring that our systems are optimized for productivity, quality, and safety. Additionally, they will help drive continuous improvements and support future automation initiatives.

Main responsibilities

1. Focusing on the development, programming, and maintenance of automation systems.

2. Ensuring that control systems are properly installed, configured, and optimized to meet production and operational requirements.

3. Provide technical expertise in diagnosing and troubleshooting system issues, coordinating with cross-functional teams, and supporting continuous improvement projects in the automation domain.

List of tasks

• Design, program, and implement PLC-based control systems for automated equipment and processes.
• Develop and modify PLC software to meet operational requirements and ensure compatibility with hardware systems.
• Conduct testing, debugging, and troubleshooting of PLC systems to ensure smooth functioning.
• Collaborate with cross-functional teams, including production, maintenance, and engineering, to enhance automation solutions.
• Integrate PLCs with HMIs, SCADA systems, and other control system interfaces.
• Ensure compliance with industry standards and safety regulations in all automation systems.
• Document software and hardware configurations, changes, and procedures for future reference.
• Perform routine system maintenance and updates to optimize performance and minimize downtime.

Requirements

• Bachelor's degree in Electrical Engineering, Automation, Control Systems, or a related field.
• Experience in PLC programming, with knowledge of common PLC platforms (e.g., Siemens, Allen Bradley, Schneider).
• Strong technical expertise in Pharmaceuticals is an advantage.
• Familiarity with HMI and SCADA systems, including system integration and communication protocols.
• Strong understanding of industrial automation and control systems.
• Ability to work both independently and as part of a team in a fast-paced environment.
• Experience with system commissioning, maintenance, and optimization.
• Knowledge of safety standards and compliance regulations in automation and control systems.
• Travel expectations up to approx. 25%

Responsibilities

• Commissioning of AGV at customer sites which includes on-site user acceptance tests
• Ensure the performance and reliability of company fleet of AGVs, network and customer site infrastructure
• Provide high level troubleshooting to resolve issues that are beyond the capabilities of our first level support services from field technicians
• Monitor the health and operations of the company fleet of AGVs and proactively engage to resolve faults before they impact customer operations
• Respond and provide technical guidance to customers regarding operational issues, software updates and general maintenance
• Maintain up-to-date records of AGV and site configurations, this includes software and hardware configurations
• Communicate and collaborate with our global engineering teams
• Contribute to the development of instrumentation and automation for monitoring, detection, and self-healing of failures
• Contribute to the creation of user manuals, customer guides, FAQs, application notes and best practices
• Contribute to the design and creation of AGV missions using company proprietary mission description language
• Provide on pre-sales technical assessments
• Infrastructure includes reflective markers and networking equipment
• Participate in Proof of Concept (demonstrations) with demo AGVs
• Ensure strong relationships with all customer representatives

Requirements

• Bachelors or Diploma with experience in a technical field (including EE, ME, CS, Robotics) with 3 years of relevant (customer facing) work experience is preferred
• Must be able to focus and drive issues to closure in a fast-paced, agile environment.
• Strong communication and people skills. Customer-centric mindset. Willingness to go above and beyond to keep customers happy.
• Experience with Linux (ideally Ubuntu) administration, tools and Bash/Python scripting.
• Ability to troubleshoot and resolve device and system-level problems in Linux.
• Experience with firewalls, VPN and network security technologies
• Working knowledge of SSH, DNS and other network protocols
• Willingness to troubleshoot electro-mechanical components.
• Willingness to work within established systems and product results that either prevent problems from recurring or enable others to solve them more easily in the future.
• Strong team player
• Experience with ROS command line and graphical tools advantageous
• Benoi (pick up from Joo Koon MRT), Monday to Friday, 08:30 AM - 05:30 PM, Basic + 2 times bonuses + 14 AL, perm role
• Job Reference: QVRYW9R8

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Where you fit in

Maintenance Reliability Turn Around (MRTA) is about understanding and maintaining our equipment as effectively and efficiently as possible, making sure it performs as intended. The Maintenance discipline covers the development of Maintenance strategies and the planning, coordination, and execution of Maintenance activities. Maintenance ensures safe, defect free and efficient operations through the regular upkeep of equipment and tools in the most cost efficient and timely manner.

What’s the role?

As an Instrument/Quality Measuring Instrument (QMI) Field Execution Engineer/Assistant Engineer, you will be based in Shell Pulau Bukom under Maintenance Department with key accountabilities as the following:

• Provides day-to-day hands-on maintenance and troubleshooting including contractor/ specialist management for all Instrument/QMI maintenance related matters.
• Responsible for carrying out preventive and corrective maintenance works and ensuring plant equipment availability including instrumentation, control valves, analysers and the control system.
• Diagnose and troubleshoot instrumentation and control system malfunctions, ensuring timely resolution to minimize downtime.
• Perform preventive maintenance on instrumentation and control equipment by calibrating instruments, replacing components, and conducting routine checks.
• Develop and implement maintenance plans and procedures to ensure system integrity and performance.
• Analyse and interpret control system data to identify potential issues and optimize system performance.
• Support the development and implementation of upgrades and modifications to the instrument and control systems.
• Compliance to HSSE standards and requirements to make Shell Pulau Bukom a safe place to work, and accountable for all assigned Critical activities.
• Perform Authorized Applicant and/or Authorized Engineer as per Permit to Work (e-PTW) requirement.
• Participate in Asset Management System (AMS) & Maintenance Execution (ME) assessment and determine Instrument/QMI equipment maintenance task and schedule.
• Participate Field Acceptance Test/ Site Acceptance Test (FAT/SAT) and Functional testing to ensure equipment are meeting the design intent when required.
• Perform Instrument/QMI equipment condition monitoring & liaise with relevant subject matter experts (SME)/ specialist/ OEM to address any arising issues, problems & concerns.
• Prepares job specifications and costing for works involved and apply work clearance / permit for work execution.
• Participate and execute for Turnaround (TA)/ Pit-stop (PS) events in related Process Units (PUs).
• Maintains work requests and records on maintenance works using computerized maintenance management systems, GSAP-PM.
• Maintain accurate documentation for instrument and control systems, server systems, and maintenance activities. to ensure all equipment technical records and drawings are updated to reflect the latest changes.
• Contribute to the development of the annual operating budget of the section to ensure achievement operational targets of section.
• Attend Standby Duty callout to an Emergency work upon request

What we need from you

To be successful in this role, you will have:

• Assistant Engineer position: Minimum NITEC Level 2 certification in Instrumentation or Electronics or Electrical
• Engineer position: Minimum Diploma/Degree in Instrumentation or Electronics or Electrical
• 3-5 years of relevant experience in Instrument construction/ Maintenance in oil & gas, chemical/ petrochemical or related industries.
• Knowledge in basic control system and/or functional logic is an advantage.
• Proven ability to diagnose and troubleshoot instrument and control system malfunctions.
• Experience with calibration of industrial instrumentation.
• Understanding of control system principles (PLC, DCS) and communication protocols (OPC, Fieldbus, Modbus, HART, Vnet).
• Able to understand PID and have knowledge of instrumentation and control element
• Basic understanding of server system administration, including troubleshooting and maintenance procedures.
• SAP (GSAP) knowledge in Maintenance Module.
• Experience in field work interfacing and stakeholder’s engagement.
• Excellent communication, analytical, problem-solving, and troubleshooting skills.
• Self-motivated with a strong commitment to teamwork and collaboration and managing contractors and vendors.
• Able to work in Team environment as well as standalone when need arises.

Ansible Automation Engineer - 1 year contract - Singapore

Our Client, a renowned MNC in Digital Transformation is seeking an Ansible Automation Engineer to design and implement automation solutions that enhance operational efficiency. The ideal candidate will have strong expertise in Ansible, scripting (Python, YAML, PowerShell, AngularJS), and experience working across Linux, Windows, RHEL, and cloud platforms like AWS and OpenShift (OCP).

Key Responsibilities:

• Develop and maintain Ansible playbooks for automation.
• Automate application onboarding and manage DevOps pipelines.
• Work with APIs and integrate automation with ITSM tools.
• Maintain security best practices and managed host inventory.

Required Qualifications:

• 3+ years of experience in Ansible automation.
• Experience in scripting (Python, PowerShell, YAML, AngularJS).
• Experience with Linux, Windows, RHEL, OCP, and AWS.
• Knowledge of version control tools (GitLab, Jenkins, Bitbucket).

EA License Number: 16S8131

Recruiter License Number: R22105628

NetVirta is a fast growing, venture-backed startup in the fashion fit technology space. If you’ve had difficulty shopping online because you couldn’t find clothing or footwear that fit, you’ve experienced the problem we address. It’s an issue that troubles shoppers around the world and NetVirta is uniquely positioned to solve it.

Founded by two MIT graduates and located in Boston and Singapore, NetVirta is the world’s leading fit technology provider for medical, retail and sports equipment brands, helping customers order the right size with precision 3D body scanning. We began serving the medical industry in 2013, helping doctors scan medical patients to create custom-fit orthotics and prosthetics. In 2017, we expanded to enable NFL and NCAA football players to obtain custom-fit helmets. Fast forward to 2022, NetVirta’s closed deals with multiple clothing and footwear brands in North America, Europe, and Asia.

We are proud to be certified as Great Place to Work® in Singapore.

What can you expect?

We are seeking a Machine Learning Engineer / Researcher who will assist the development and deployment of advanced machine learning models to power our recommendation system and search engine. In this role, you will have opportunities to work with state-of-the-art AI techniques, including large language and vision models, integrating them to complement our recommendation system and search architecture. You will also play a vital role in maintaining and evolving our AI systems throughout the different growth stages.

Responsibilities

• Build scalable recommendation and search engines tailored to fashion content.
• Lead the design, development, and optimization of machine learning models, especially in the context of fashion recommendation systems and search engines.
• Integrate various techniques to help tackle cold start problems, including

1. Content-based recommendation
2. Leveraging implicit user interaction signals
3. Large language (vision) models

Required Skills & Experience

• Bachelor’s, Master’s or PhD degree in Machine Learning, Computer Science, or a related field.
• Experience with Python and machine learning frameworks (eg., TensorFlow, PyTorch).
• Prior hands-on experience with recommendation & search systems and knowledge of its key components (retrieval, re-ranking, cold-start, etc).
• Familiarity with using large language models and computer vision techniques.
• Ability to collaborate in a fast-paced, cross-functional environment with strong communication and teamwork skills.

Good-To-Have

• Knowledge of reinforcement learning (e.g. multi-armed bandits and related techniques).
• Prior industry experience with A/B tests in the context of recommendation systems.
• Good understanding of the infrastructure behind large-scale recommendation and search systems.

What else is awaiting you?

• Career development opportunities, like mentoring, career exploration through a Japanese concept called Ikigai.
• Learning is fundamental to our culture, your growth together with Netvirta's are paramount to how we can transform the industry.
• Besides hard work, we value your well-being and want you to have fun too! Attractive compensation and benefits as well as engagement and welfare activities awaits you.
• Work alongside with friendly colleagues in a positive environment.

Job Description

Responsible for the execution of civil design involving the preparation of calculations and review of civil design drawings in accordance to customer specifications, applicable codes, standards and other generally accepted practices in the design of industrial plants such as petrochemical and oil refineries.

Duties & Responsibilities:

• To lead the Engineer team to carry out civil and structural engineering jobs in front end engineering design, detail engineering design.
• To assist discipline Manager in project civil portion manpower.
• To generate project specifications, design philosophy, calculation template to comply with clients’ requirement and local authority’s requirements.
• Civil project team manhour control, schedule control.
• To prepare foundation, structural or hydraulic calculation sheets, from simple to more complicated items, in accordance to project specifications, criteria and information. Ensuring correct and accurate calculations of loads and member sizes of structures. On average, a Civil Engineer II produces three simple foundation calculation designs a day or 1 structural calculation report a week.
• To prepare three-dimensional (3D) models and design drawings for structures and foundations as well as shop fabrication drawings.
• To supply design drawing information and instructions to Designers ensuring technical completeness and clearness of data for effective workflow.
• Usually prepares anchor bolt list and setting bolt list for client’s procurement purposes ensuring at least (+)/(-) 10% safety factor and meeting client requirements.
• Checks own design outputs and reviews design drawings to ensure accuracy and completeness to design requirements and concepts.
• May act as Assistant Key Person for small projects or NIDC projects.
• Coordinates with other Engineers and Designers to facilitate production of civil design and drawing outputs.
• Performs other functions that may be assigned by the Department Manager.

Requirements:

• Bachelor’s degree in Civil Engineering.
• Minimum of ten (10) years in the field of years plant engineering design and construction experience in Oil & Gas, Refinery, Petrochemical, Chemical, Pharmaceutical and industrial plants and consistent career experience in the engineering department

Skill Requirements:

• Ability to use computer equipment and peripherals to carry out routine computing tasks.
• Basic knowledge on STAAD, AutoCad and Micro station.
• Possess good communication and technical skills
• Strong leadership qualities and analytical and reasoning abilities.
• Ability to read, analyzes, and interprets common technical information, contract reports and instructions.

Key Responsibilities

DeltaV System Design & Implementation

• Design & Deliver DeltaV Systems: Lead the design and implementation of DeltaV application systems for the site, ensuring alignment with project requirements and GMP standards.
• S88 Standards Compliance: Develop and implement automation solutions in compliance with ISA S88 standards, including control modules, equipment modules, phases, recipes, and units.
• System Architecture & Controls Strategy: Collaborate with the development team to define system architecture, specifications, controlstrategies, and sequence of operations, ensuring all stages are accounted for in the design and development plan.

Commissioning & Qualification (C&Q)

• C&Q Protocol Development: Develop commissioning and qualification protocols based on C&Q plans, ensuring alignment with GMP regulations.
• System Testing & FAT: Supervise and execute Factory Acceptance Testing (FAT) to ensure system functionality and regulatory compliance.

System Development Life Cycle (SDLC)

• SDLC Deliverables: Create, review, and maintain SDLC documentation in accordance with site standards, ensuring that all deliverables meet quality and compliance requirements.
• Data Flow & Process Design: Define and document processes and data flow that support project needs, optimizing system performance and compliance.

Automation Strategy Compliance

• Automation Strategy: Ensure that the project’s automation strategy is followed, guaranteeing a streamlined approach to system development and integration.

Requirements

• Industry Experience: Experience in a similar role, ideally in pharmaceutical and/or biotechnology industries, with a focus on automation solutions for GMP manufacturing.
• DeltaV Expertise: Proficiency in Emerson DeltaV DCS, with extensive experience in DeltaV Batch systems, including commissioning, qualification, and design.
• Technical Proficiency: Strong technical skills in control systems, including control panels, networking, PLC systems, panel/field wiring, and system integration.
• Batch S88 Standards: In-depth understanding of Batch S88 standards, including control modules, equipment modules, phases, recipes, and units.
• GAMP & Quality Management: Familiarity with GAMP lifecycle standards and quality management processes commonly used in the pharmaceutical industry.
• Teamwork & Collaboration: Ability to work effectively within a team, collaborating with cross-functional teams to achieve project goals.
• Testing & Troubleshooting: Experience conducting system testing, particularly Factory Acceptance Testing (FAT), and resolving technical issues.
• Software Proficiency: Advanced skills in Microsoft tools (Excel, SharePoint, Word, and PowerPoint).
• Communication Skills: Strong communication and customer orientation skills, with the ability to explain technical details clearly.
• Problem-Solving Skills: Excellent analytical and problem-solving abilities to address challenges during project execution.

Job Summary:

We provide a comprehensive one-stop Energy/Commodity Trading and Risk Management (E/CTRM) solution, empowering professionals in the financial and commodities markets to manage their trading operations efficiently. We are seeking a Technical Sales Engineer who can bridge sales, product and IT, acting as the key link between our sales team, product development and technical experts. This role involves working closely with clients to help them understand the value of our solutions by blending technical expertise, product knowledge and sales acumen. The successful candidate will support the sales process by providing deep product insights and will collaborate with internal teams to ensure smooth client engagement and operations.

Responsibilities:

• Serve as a technical point of contact for prospective and existing customers, guiding them through product features and capabilities.
• Assist the sales team in qualifying and closing deals by delivering tailored technical knowledge and product demonstrations.
• Collaborate with product management and development teams to translate client feedback into product enhancements or new features, with a strong focus on improving UI/UX.
• Provide pre-sales and post-sales technical support to ensure seamless client experiences.
• Conduct workshops, webinars and presentations for diverse audiences, ensuring customer needs are addressed effectively.
• Work closely with IT, product and UX/UI teams to ensure smooth product integration, resolving technical and usability issues.
• Build strong relationships with customers, driving engagement and ensuring satisfaction with product performance and user interface.
• Stay updated on product developments, UX trends and industry changes to proactively meet client needs.

Requirements:

• Bachelor’s Degree in a relevant field such as Computer Science, Information Systems, Business or UI/UX Design.
• 2+ years of experience in technical sales, pre-sales engineering or technical product support.
• Strong understanding of software solutions and technical sales processes, with the ability to explain technical information to non-technical audiences.
• Previous experience in UI/UX design or working with user experience teams to enhance product usability.
• Experience in enterprise software sales, IT consulting or product management is advantageous.
• Excellent communication skills, with the ability to deliver engaging presentations and product demonstrations.
• Highly motivated, resourceful and comfortable working in a fast-paced environment.
• Ability to collaborate effectively across departments (sales, product, IT, UI/UX).
• Willingness to travel as required.

To apply for this position, please send your resume to [email protected]. We regret that only shortlisted candidates will be notified. Thank you.

Responsibilities

1. Responsible for research and development of image generation technologies, including the development of foundational models for text-to-image generation, image editing techniques, image enhancement, and multimodal generation of text and images.

2. Keep up with the latest advancements in AIGC algorithms, be responsible for the research and development and engineering implementation of related technologies, and accelerate the adoption and optimization of cutting-edge AIGC technologies in business scenarios such as live broadcasting, short video, and instant messaging.

Requirements

• A Master's or Doctoral degree in computer vision, pattern recognition, machine learning, or related fields.

• Some work experience in computer vision, deep learning, machine learning, computer graphics, etc, familiar with mainstream models and algorithms, and capable of following up and implementing new algorithms.

• Strong engineering implementation ability, proficient in at least one deep learning framework (such as TensorFlow, PyTorch, etc.).

• Good learning ability, teamwork, and communication skills.

• Priority will be given to candidates with experience in GAN-related image generation and editing, video editing, style transfer, portrait editing, etc.

• Priority will be given to candidates with experience in Stable Diffusion, ControlNet, DreamBooth, LoRA, etc.

• Priority will be given to candidates who have published papers in internationally renowned AI conferences or have won awards in ACM competitions.

Responsibilities

1. Design & build the industry-leading recommendation system, promote & verify the performance

of recommendation algorithms.

2. Develop state-of-the-art machine learning models to solve problems

3. Understand product objectives and machine learning techniques, improve model and

recommendation strategy

4. Understand user behaviour and apply Machine Learning algorithms to optimize product

experience and business value.

Requirements

• Master's or doctorate degree in computer science, mathematics or related field.

• Skilled in Python C/C++ or other languages

• Master commonly used recommendation algorithms and machine learning algorithms have the

experience of recommending, advertising, or search algorithms.

• Excellent communication skills and teamwork skills.

Position Overview:We are seeking a dynamic and experienced Senior Manager of Product Development to lead our product innovation initiatives. This role will involve overseeing the entire product development process, from concept to launch, and working closely with cross-functional teams to ensure the successful introduction of new products that align with our brand strategy and market demands.

Key Responsibilities:

• Product Strategy: Develop and execute a comprehensive product development strategy aligned with the company’s vision and market trends, focusing on innovation and quality.
• Market Research: Conduct thorough market analysis to identify consumer trends, competitive landscape, and opportunities for product differentiation.
• Cross-Functional Collaboration: Work collaboratively with marketing, sales, supply chain, and quality assurance teams to ensure successful product launches and align on go-to-market strategies.
• Project Management: Lead product development projects, establishing timelines, budgets, and resource allocation while ensuring adherence to quality standards and regulatory requirements.

Qualifications:

• Bachelor’s degree in Business, Marketing, Food Science or a related field.
• 5+ years of experience in product development within the food and beverage industry, with a focus on coffee preferred.
• Strong understanding of coffee sourcing, roasting, and flavor profiles.
• Proven track record of successfully launching new products from concept to market.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strong analytical skills and experience in market research and consumer insights.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Passion for coffee and a commitment to sustainability and ethical sourcing practices.

Embark on an exciting journey with our global Tech team, operating in agile mode within a dynamic product organization. Join a collaborative environment where innovation thrives, and your contributions will directly shape the trajectory of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to drive efficiency, foster creativity, and play a pivotal role in our product development process. Be part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of technology advancements on a global scale.

You will work with the Customer Portfolio teams. The Customer portfolio will hold all the products related to B2B and Customer Tech Products. The key impacted Business teams are the Sales and Commercial Functions.

Your role will seat under the Sales Execution product family, and you will lead a product squad, Distribution Management Systems (DMS).

The position covers activities related to DMS to enable our businesses to improve and grow across our markets, with a specific focus on Asia:

• Wholesalers and Distributors Engagement & Management

• Wholesalers and Distributors Collaboration & Incentives

The current Pernod Ricard ecosystem is a fragmented operating model. The DMS Product Owner will act as a change enabler to define with our Global business counterparts a target blueprint, the archetypes and their associated routes to market, as well as our strategy to meet our company’s ambitions.

Forward looking, you will build your squad and setup strong relationships with, notably:

• Our Tech Proximity Teams, in charge of capturing and funnelling business needs, especially the Proximity Teams in contact with our biggest markets,

• And the Global Business Process Teams, in charge of defining the global strategy for all markets and the company.

The responsibilities involve leading and managing an Agile Squad, overseeing the development of the product roadmap, and managing backlog prioritization to ensure the delivery of Business Value.

o Demand Management : Gather new demands to be integrated into the backlog and translate them into Features.

o Backlog Management : Prioritize Product backlog and manage risks and interdependencies with other squads. Steer and drive squad delivery, facilitate day-to-day interactions within the squad.

o Product Lifecycle management : Contribute to product vision definition. Lead the Product Build by defining and analyzing the Features/user stories and managing the agile squad delivery. Collect and consolidate Product value based on Proximity Team and Global Business Process Owners’ inputs

o Product Catalog Management : Ensure latest version and consistency between the product & service catalog and the overall product portfolio and communicate on changes & updates

o Incident Management : Lead L2/L3 incidents investigation, diagnosis and resolution

o Resource Management : Estimate Resource forecasts, adjust roadmap and prioritization based on resource availability and report on actual resource utilization

o Budget Management : Provide Product roadmap and backlog, squad’s resource needs forecast. Oversee overall funding of my scope, perform variance analysis and provide justification. Track Product’s ROI and costs

Reporting Line (direct/indirect): Product Manager / Portfolio Director (to Report on value estimation & team backlog and align on key directives)

Key internal stakeholders : Domain Proximity Lead (to consolidate and share Business demands and provide latest updates and news about products), Service Management (to jointly work on incident Management and resolution), Key Users (animate a set of key users during demo to catch feedbacks), Resources Lead (align on resource allocation to the Squads), Product Teams (Align on interdependencies) & Squad Members (Animate and steer daily work)

Key external stakeholders : Existing partners of the already existing applications, New partners upon validated solutions and agreements.

JOB REQUIREMENTS

· Experienced in FMCG industry

· Strong experience in Agile methodology, Product management, with an Agile Project Management certification as a minimum, ideally a Product Owner / Manager certification.

· Strategic thinking & value-driven mindset (roadmap creation, value monitoring…)

· Expertise in Distribution Management Systems, with deep understanding of business challenges in the domain

· Ability to manage in complex and VUCA environments

· Communication skills, with the ability to talk with both business & technical stakeholders

· Strong understanding of agile mindset & practices

· Negotiation/mediation skills

· People/Team management experience

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Assistant Professor, Shengxiao (Alex) Li (Department of Architecture) is looking for a full-time research assistant/engineer to join in January 2025 and work on projects related to migration of older people and sustainable governance. Potential projects include using LinkedIn data to examine employment networks of sustainability-related employees and their impacts on governance outcomes, and migration networks of older Americans and potential drivers. The research assistant/engineer will meet with Alex regularly and report directly to Alex. Tasks of the research assistant/engineer include but not limited to reviewing literature; collecting, cleaning, and analyzing data sets; preparing research reports and funding applications; and fitting models using network analysis or big data analytics. They will also have the opportunity to work with a group of scholars from various disciplines, including but not limited to economics, sociology and engineering, and co-author on academic papers (depending on the contributions of the person hired for this position)

The position is a one-year appointment and might be renewable based on the performance and career plan of the hired person.

To apply for this position, please include:

• A cover letter briefing your interests in this position and how your past experience fit with this position;
• Your current CV detailing your educational background, skills (language and research methods), and relevant working experience;
• A writing sample.

Alex will review the materials from early November and will conduct interviews and make a decision by the middle of November.

Qualifications

Requirements:

• A bachelor’s or master’s degree in civil engineering, data science, computational social science, or other relevant disciplines by January of 2025.
• Good time management and multi-tasking skills;
• Passion/interest in one or more topics above;
• Excellent spoken and written English;
• Highly motived and with independent working ability;
• Statistical knowledge and command at least one of the following programming languages: R/Stata/Python.
• Experience of working on literature review and data analysis.
• Experience of using network analysis methods;
• Experience of using large-scale data sets, like smartphone data, smart card data, or large-scale administrative data;

Preferred skills:

• Excellent communication and experience in interviewing in English;
• Experience in interdisciplinary collaborations and research.