At FLEXXON, we foster a culture of innovation, creativity, and inclusivity. You'll have the opportunity to work alongside talented individuals who are passionate about making a difference. We offer a dynamic and supportive work environment that encourages professional growth and recognizes your achievements.

If you are excited about the prospect of taking on new challenges, making an impact, and contributing to the success of our products, we would love to hear from you.

Responsibilities:

• Present product and solution in response to customer enquiries and problems
• Market research, analysis and competition to formulate product strategy
• Design and manage product communications including external and internal feature announcements, use case, reference materials and press releases
• Manage storage products, and responsible for the whole process from demand, spec, design, development, testing to mass production
• Analyze, troubleshoot and resolve issues.
• Work with R&D and other cross-functional counterparts to drive development of advanced features and technology

• Degree/Diploma in Electronics Engineering, Computer Engineering, Microelectronics or related major
• Good presentation and communication skills, excellent in written and spoken English and Chinese
• 3-5 years of product or project management experience
• Familiar with Windows and Linux operating system preferably, if have
• Ability to work independently and as a team, with strong analytical and multitasking skills

Team summary:

Visa DPS is one of the world’s largest processors, providing our customers with innovative issuer processing solutions. Not resting on our laurels, we want to transform and modernize the Visa DPS platform, technology, and product set into a unified best-in-class processing business to drive the next generation of payment innovation for our issuing partners.

What a Product Owner does at Visa:

Visa DPS is searching for a Singapore-based Product Owner to play a critical role in the Visa DPS product solution. The Product Owner's primary responsibility is to build products and solutions that deliver delightful experiences with substantial value propositions across the payments ecosystem. To be successful the individual must maintain a high level of coordination and collaboration with multiple cross-functional stakeholder teams globally. The ideal person for this role should have a passion for innovation in payments, technology, and product management, be detail-oriented, and have the ability to drive results within a complex environment.

This Product Manager is an individual contributor and will report to the Director, Product Management and will join a team of Product Owner and Product Managers working together to change the way Visa DPS maximizes value for our issuing partners.

Why this is important to Visa:

This role is an opportunity to be part of a growing team that is building future capabilities for Visa. This will support a scrum team for Visa DPS in Singapore and will be part of a larger agile train with a global footprint of teams in Denver, Singapore, Poland and the United Kingdom. The strategically important program will deliver Value Added Services across the globe.

Essential Functions:

• Work closely with clients, partners, business unit leaders, engineering, architects, user experience and global cross-functional counterparts to build, iterate and refine new issuer processing solutions

• Actively participate in feature refinement sessions to gain understanding of new features and provide input on potential areas of impact

• Refines an assigned feature by collaborating with stakeholders, performing market research and analyzing existing solution to ensure business impacts are identified and are accounted for

• Ensure solutions are extensible to all clients and can serve multiple use cases whenever possible

• Play the role of a Product Owner on agile scrum team and will:

  • Bring product vision, customer insights and feedback to the team, setting the business context

  • Ensure an agile mindset in the team delivery

  • Decompose features into user stories and support development activities

  • Actively manage and prioritize team backlog and evaluate changing business/market conditions and impact to priorities

  • Communicate status updates in a transparent manner with key stakeholders on a frequent basis

  • Collaborate with external and internal stakeholders to effectively build, launch, commercialize and communicate new product features

  • Deliver product/feature demos that communicate product value proposition, and features and benefits.

  • Own the feature through development lifecycle until client consumption in production

  • Appropriately prioritize defects based on impact and provide update to stakeholders on frequent basis

• Serve as an expert in assigned areas of product to all internal and external stakeholders, both in communicating updates and soliciting feedback and new ideas to drive better products

• Supports and communicates an overall product vision to both internal and external stakeholders and how it relates to the achievement of long-term business objectives

• Demonstrate leadership principles by communicating openly, collaborating effectively, enabling, and inspiring others, and excelling with partners

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

Visa DPS is one of the world’s largest processors, providing our customers with innovative issuer processing solutions. Not resting on our laurels, we want to transform and modernize the Visa DPS platform, technology, and product set into a unified best-in-class processing business to drive the next generation of payment innovation for our issuing partners.

What a Director, Visa DPS Product Management does at Visa:

Visa is searching for a Singapore-based Director to play a critical role in the Visa DPS product solution. Working as part of a growing team and supported by strong global product and technical teams, you will use your breadth of software and product development skills to support the co-located Singapore-based product managers and product owners.

This role will work with business owners, architects, and other global cross-functional counterparts to gain a deep understanding of the features and artifacts that will be delivered by the Singapore-based teams. Additionally, this role will need to collaborate with the Global Visa DPS Product Management teams to ensure expectations and priorities are aligned.

Why this is important to Visa.

This role is an opportunity to be part of a team that is building future capabilities for Visa and will be the product voice for Visa DPS overall in Singapore. This role will support several agile trains across a global footprint of teams in Denver, Singapore, Poland, and the United Kingdom. The strategically important programs these teams deliver will help facilitate and expansion and modernization of the Visa DPS product suite.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About the role

It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly skilled data analysts who can lift their head above the noise and guide us through data insights on what is truly best for our customers. This is you. You will support data projects working with different teams across Grab with the purpose of giving our customers the best service in the world.

Responsibilities

Functional

• Independently assemble large and complex data sets that meet the business or analytical needs
• Build and deploy data models that help optimize support experience
• Work closely with the Business or Operations Teams to understand their problem statements and conceptualize analytics frameworks that convert business problems into technical hypotheses
• Design and recommend A/B testing to evaluate the model performance and provide interpretation of the experiment results, and provide data-driven recommendation
• Develop and maintain data insights and performance dashboards

Customer

• This is everything. You have to be the radical advocate for our users, laser focused on the quality of their experience with us above anything else

People

• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab 4Hs to ensure we are always, always, working in a way that our behaviours would make us proud

Job responsibilities

1. Monitor and receive import & export pre-alerts from oversea offices or agent, check for the ETA date upon receive documents;
2. Perform mapping & verify documents in the system once confirm, notify export team if there are any transshipment cargo for loading in our own consolidation container;
3. Work closely with warehouse/vendor for trucking and unstuffing;
4. Arrange for payment based on carrier billing and declaration of clearance permit (if required);
5. Handover local discharge shipment together with the DO and BL for local clearance process to Operations Team;
6. Update import origin offices the transshipment cargo connecting vessel details;
7. Place booking with co-loader for those shipments that we are not forming our own consolidation;
8. Together submit to the co-loader the necessary documentation and pre-alert destination offices once ready;
9. Perform Profit & Loss analysis for import containers and send out/take in the billing from/to offices;
10. Close file within the timeframe given in SOP.

Requirements

• At least 1 year of relevant working experience in LCL shipments handling
• Self-discipline, initiative, and able to work independently
• Team player with good interpersonal and communication skills
• Customer Service oriented

Build a career with confidence.

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a seasoned professional in Customer Service who works independently, resolving complex customer inquiries. This role maintains databases, makes recommendations to management for customer issue prevention and the sales team to identify sales opportunities. Makes updates to procedures to ensure the improvement of Customer Service processes.

Key Responsibilities

• Works, independently, to confer with customers who contacts the organization by telephone or electronically, provides scripted information about organization products or services, discusses customer accounts, and obtains or addresses customer complaints. Provides ability to deviate from the script to address moderately complex inquiries.
• Responds independently, to call or email customers to provide follow up on difficult to moderately complex inquiries.
• Works on documentation and solves difficult to moderately complex customer issues/requests/complaints in accordance to established procedures, and when required, redirects queries to appropriate department or personnel.
• Obtains and collects feedback from product development and service departments to confirm the most appropriate sources of materials and secondary sources of information that can be recommended to customers to answer their questions.
• Assists in the maintenance of databases containing information on customer interactions and transactions to facilitate future needs in data collection and consolidation.
• Confers, when required, with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.
• Promotes, when required, sells a variety of products/services to ensure business targets are met.
• Provides, when required, after-sales support for various client contracts.

Requirements

We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve customers issues with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

As a minimum you must have:

• Intermediate or better skill level with MS Word, Excel, Outlook, and an aptitude for learning software productivity applications quickly.
• Excellent written, oral, and reading comprehension / communication skills to both communicate effectively with customers and document cases.
• Experience and references in a customer service position.
• Has initiative and takes ownership to follow through and resolve customer’s issues.
• Enjoys an action oriented hands-on growth environment
• English Fluency in speaking and writing is essential as business requirements to work with customers and document cases

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

WHO WE ARE

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used by more than 500,000 users worldwide.

THE ROLE

Digify is looking for an experienced product designer who lives to create amazing customer experiences. If you’re a multi-talented individual who thinks about product development holistically and has great instincts, you’ve come to the right place. For this position, interaction design capabilities are paramount. You'll produce intuitive experiences through the creation of efficient user flows, detailed wireframes, innovative pixel-perfect visual designs, and interactive prototypes while working alongside development teams and fellow product designers.

WHAT YOU'LL BE DOING:

• Implementing roadmap items independently
  • Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
  • Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
  • Support your designs with animated, and sometimes, interactive prototypes when needed to demonstrate an interaction
  • Serve as a working member of a swiftly moving cross-functional team
  • Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
  • Conduct lightweight research of the competitive landscape and learn from user feedback

WHAT YOU NEED TO HAVE:

• Minimum 4 years of experience demonstrating experience as a product designer in fully responsive web environments
  • Proficiency in Adobe XD, bonus for other Creative Suite (e.g. Photoshop, Illustrator, and InDesign).
  • Strong visual design acumen and attention to detail
  • Passion for amazing product design and an appreciation for elegant user experiences
  • A well-spoken, humble creator who can present ideas effectively
  • Openness to team collaboration, and the ability to give and receive constructive feedback
  • An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world

The Banking Specialist provides operational support to Sales & Trading teams on the processing, settlement and confirmation of OTC Derivatives transactions within agreed ASAPs and Client policies and procedures. The Asset classes include Equities, Interest Rates, Credit, Commodities and FX.

Your key tasks

• Timely and accurate validation and processing of OTC Equity and FX derivative products (Accumulators, Decumulators, Swaps, Dual Currency Investment, Structured Investment, FX related products).
• Matching trade details on dealing blotter, counterparty term-sheet / advice and verification of trades in trade capture system. 
• Following-up with relevant parties to resolve any trade exceptions / discrepancies.
• Prompt settlement of premium, and trade events e.g. knockout, expiry, exercise, periodic fixing, including posting of accounting entries and releasing of appropriate Swift messages (e.g. MT 202, 541 and 543).
• Ensuring that client trade confirmations are prepared and sent on a timely basis.
• Ensuring that counter trade confirmations are executed. Any outstanding confirmations are to be escalated per the escalation matrix and followed up for resolution.
• Investigating and resolving all outstanding break items in Securities and Nostro as well as Internal accounts.
• Handling all trade enquiries from both external and internal stakeholders.
• Updating EOD checklist to ensure completeness.
• Maintaining close working relationship with team members and cross function teams.
• Ensuring operational delivery covering OTC activities are within agreed SLAs, KRIs and / or KPIs.
• Escalation of any operational risks relating to OTC matters to Manager for mitigation / control solutions.
• Ensuring that the bank's procedures and controls are complied with to prevent losses or risks due to errors, omission or non-compliance.
• Ensuring that all trades alleged by counterparty in DTCC and Markitwire are affirmed on in a timely manner.
• Performing User Acceptance Testing as and when required.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Marketing Specialist (Event)

Fixed term contract

As a Senior Marketing Specialist supporting the client’s Marketing teams of one of the largest tech companies, your work will include driving event production excellence through the management of venues, technical production, experiential programs, registration, translation services and event logistics.

The ideal candidate is resourceful and enjoys working in a fast-paced environment with multiple deadlines. He/she is innately curious and wants to make a difference with his/her work. This role supports our client's marketing activities, including market research, developing proposals for marketing campaigns and events planning.

Role: 

• Lead the development and management of event plans, budgets, and timelines, ensuring alignment with brand guidelines, objectives, and cross-functional teams.
• Project manage the coordination of guest management and registration experiences for local event activations across multiple APAC markets. This entails supervising the creation of landing pages, registration forms, and email communications.
• Understand and articulate the requirements of local APAC market teams to steer the development of APAC templates for landing pages, registration forms, and communications. Ensure timely communication of changes and needs to the Global team.
• Maintain and own close collaboration and diligent follow-up with local APAC market teams and production agencies to establish and adhere to project timelines and milestones. Regularly review key dates to keep the team on track. Liaise with local Product Marketing Managers (PMMs) to collect necessary inputs by specified deadlines and guide local teams on asset usage.
• Ensure the proper configuration of events in event tools, including One Market Calendar, Connect Nominations, RSVP or DefJam, Gather (if digital), and other preferred global platforms (e.g., Swoogo, Kintaro). Guarantee seamless data flow between systems for accurate reporting.
• Own the collaboration with local APAC market teams and relevant event agencies to conduct comprehensive quality assurance and testing on landing pages, registration forms, and email communications. Verify that inputs from local teams are accurately reflected on the live site.
  

You:

• 6+  years of project & event management experience, including multi-stakeholder management across multiple markets 
• You thrive in a fast-paced, collaborative environment, embracing cross-functional teamwork with local and regional marketing teams.
• Experience managing third-party agencies and sponsors 
• Experience leading and managing c-suite events & experiences / high-profile events in the marketing/tech sector or brand experience space
• Detail-oriented mindset and process-driven
• Strong project management, ability to work on multiple facets of a project simultaneously in a fast-paced and dynamic environment
• Good analytical, communication (written and verbal), and presentation skills 
• Demonstrated ability to be a self-starter, independent thinker and deal-maker 

• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Specialist (Event)

Fixed term contract

As a Project Specialist supporting the client’s Marketing teams of one of the largest tech companies, your work will include driving event production excellence through the management of venues, technical production, experiential programs, registration, translation services and event logistics.

The ideal candidate is resourceful and enjoys working in a fast-paced environment with multiple deadlines. He/she is innately curious and wants to make a difference with his/her work. This role supports our client's marketing activities, including market research, developing proposals for marketing campaigns and events planning.

Role: 

• Develop and manage comprehensive event plans, budgets, and timelines, ensuring alignment with brand guidelines, objectives, and cross-functional teams.
• Project manage the coordination of guest management and registration experiences for local event activations across multiple APAC markets. This entails supervising the creation of landing pages, registration forms, and email communications.
• Understand and articulate the requirements of local APAC market teams to steer the development of APAC templates for landing pages, registration forms, and communications. Ensure timely communication of changes and needs to the Global team.
• Maintain close collaboration and diligent follow-up with local APAC market teams and production agencies to establish and adhere to project timelines and milestones. Regularly review key dates to keep the team on track. Liaise with local Product Marketing Managers (PMMs) to collect necessary inputs by specified deadlines and guide local teams on asset usage.
• Ensure the proper configuration of events in event tools, including One Market Calendar, Connect Nominations, RSVP or DefJam, Gather (if digital), and other preferred global platforms (e.g., Swoogo, Kintaro). Guarantee seamless data flow between systems for accurate reporting.
• Collaborate with local APAC market teams and relevant event agencies to conduct comprehensive quality assurance and testing on landing pages, registration forms, and email communications. Verify that inputs from local teams are accurately reflected on the live site.

You:

• 4+  years of project & event management experience, including multi-stakeholder management across multiple markets 
• You thrive in a fast-paced, collaborative environment, embracing cross-functional teamwork with local and regional marketing teams.
• Experience managing third-party agencies and sponsors 
• Experience leading and managing c-suite events & experiences / high-profile events in the marketing/tech sector or brand experience space
• Detail-oriented mindset and process-driven
• Strong project management, ability to work on multiple facets of a project simultaneously in a fast-paced and dynamic environment
• Good analytical, communication (written and verbal), and presentation skills 
• Demonstrated ability to be a self-starter, independent thinker and deal-maker 

• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

WHO WE ARE

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 500,000 users worldwide.

WHAT YOU'LL BE DOING:

We are looking for a meticulous and highly organized Accounting Specialist with at least 3 years of full set accounting experience and exposure to the SaaS industry. Working with our SG and US accounting firms, he/she will be put in charge of the accounting for both our SG and US entities. This role requires very good English communication skills (written and verbal) in order to work effectively with external partners as well as the internal billing team. This role will report to the Head of Operations and work closely with our fractional CFO.

Work Scope (part-time 3-4 days per week)

• Book and file expense invoices according to cost centers.
• Support and liaise with US and SG accounting firms to ensure compliance and accuracy in books and monthly and annual consolidated management reports.
• Provide supporting documents for schedules and maintain accounting schedules.
• Manage depreciations.
• Amortize expenses.
• Reconcile bank accounts monthly.
• Cash Management : Monitor bank accounts for account balance, offline payments and fixed deposits renewal.
• Quarterly GST filing.
• Accounts Payable : Booking of online payments and preparing fund transfer for offline payments.
• Prepare quarterly intercompany cost splits and manage fixed deposit investments.
• Work with the internal billing team for invoice related matters.
• Retrieve financial reports for management and investors, ensuring timely and accurate information dissemination.
• Handle any other financial work as assigned by the Manager.
• Work scope will be expanded to take more responsibility if works full time.

Requirements

• Diploma or Bachelor degree in Accounting.
• At least 3 years for Bachelor degree holders, or 5 years for diploma holders, of full set accounting experience, preferably in the cloud-based SaaS industry.
• Familiarity with the Singapore accounting standards, including deferred revenue accounting. Experience with the US accounting standards is of advantage.
• Proactive, clear and efficient communication in English (written and verbal).
• Tech savvy, familiar with Quickbooks Online, Gmail, G-Suite and Microsoft Excel. Preference is given for strong working knowledge in Microsoft Excel functions such as pivot table and vlookup.
• Quick learner for new tools and platforms. Experience with Chargebee, Stripe and Paypal is of advantage.
• Positive attitude, independent, meticulous, efficient and highly organized, can multi-task and take initiatives to improve and automate existing processes.
• Sense of urgency and ability to meet deadlines consistently.
• Honest and trustworthy, can be trusted with confidential information.

The position is responsible for providing support to numerous groups within the IE function. He/She assists in conducting data gathering and analysis to support the work measurement and operational planning activities of the IE Supervisors. This position compiles data, develops reports, conducts periodic audits, and produces forecasts. He/She participates in time study and operational improvement activities.

Responsibilities:

• Gathers and analyzes data necessary to develop work measurement.
• Maintains data within operating plans to highlight conditions and areas for potential change.
• Verifies the proper application of work measurement to ensure accuracy.
• Conducts audits to identify areas and processes not in compliance with standards.
• Discusses and records non-compliant exceptions.
• Develops action plans and obtains management corrective action commitments.
• Assesses the impact of long and short range forecasts on operating plans.
• Responds to ad hoc reporting and analysis requests and utilizes various programs to compile statistical reports.
• Maintains forecasts, operating plans, and tracking spreadsheets for future reference.
• Develops annual staffing projections based on trends.

Qualifications:

• Possess at least a Bachelor’s Degree in Industrial Engineering or related fields.
• Possess at least 1-2 years of prior Industrial Engineering roles.
• Display a strong understanding of warehouse management systems (WMS)
• Prior experience in WMS migration is preferred/advantageous in this role.
• Demonstrate understanding of operational barriers and failures, and identifies/improves designs, methods, processes, and flows through collaboration.
• Technical minded with ability to resolve issues related to information systems reporting, report generation and storage, customized reports, and data integration, and writes complex queries and creates databases as needed.
• Proficient in advanced Access and Excel functionalities, (Pivot tables, V-look ups, database creation/maintenance, etc.)
• Availability to work flexible shift hours, including weekends and travel (where needed)

About the Job

Join a high-growth fintech startup and make a real impact!

We're revolutionizing digital payments for SMEs, offering a comprehensive payment platform designed to empower businesses with seamless access to digital transactions. With the support of investors like Tiger Global, Global Founders Capital, HOF Capital, and Y Combinator, we're rapidly expanding across the globe. We're now seeking a talented Product Manager to join our team.

About The Role

As a Product Manager specializing in Payments, you'll be instrumental in enhancing the experiences of our clients. Your primary focus will be identifying pain points encountered by SMEs across South East Asia and other key markets, and crafting solutions that significantly improve their business operations.

This role demands exceptional communication skills as you collaborate closely with our Product and Engineering teams to develop innovative products and enhance the user experience on our platform. You'll have the opportunity to reshape the payments landscape and work on exciting projects with our team of top-tier engineers.

This is a full-time position with ample room for growth. If you're a proactive, intelligent, and highly motivated individual, we want to hear from you!

What You'll Do:

• Lead the entire product lifecycle from conceptualization to delivery
• Collaborate with Founders and Engineering teams to build a robust ecosystem of payment methods compatible with our commerce stack
• Gather and analyze customer feedback in collaboration with Customer Success and Sales teams to refine existing offerings and introduce impactful new products
• Deep dive into SME pain points, identifying product solutions that our company can develop and launch

What We’re Looking For:

• 3+ years of end-to-end product management experience, ideally in a developer-centric environment, with exposure to product design
• Strong background in computer science or software engineering, coupled with a solid grasp of high-level systems architecture
• Excellent communication skills to articulate functional and technical requirements, and effectively convey user challenges
• Analytical mindset and strategic thinking, with a drive to enhance our products and address customer pain points
• Ownership mentality and a passion for continuous learning
• Self-starter capable of driving projects independently in a remote working setup
• Mandatory experience in payments

Tools We Use:

• Linear
• Slack
• Figma
• PostHog
• GitHub

• Dynamic, driven, and highly motivated team
• Clearly defined roles and objectives
• Opportunities for career advancement
• Continuous learning and growth prospects
• Stock options
• Flexible remote working arrangement
• Local GP medical reimbursement
• 21 days annual paid leave
• Unlimited medical leave

About the Job

Join a high-growth fintech startup and make a real impact!

We're revolutionizing digital payments for SMEs, offering a comprehensive payment platform designed to empower businesses with seamless access to digital transactions. With the support of investors like Tiger Global, Global Founders Capital, HOF Capital, and Y Combinator, we're rapidly expanding across the globe. We're now seeking a talented Product Manager to join our team.

About The Role

As a Product Manager specializing in Payments, you'll be instrumental in enhancing the experiences of our clients. Your primary focus will be identifying pain points encountered by SMEs across South East Asia and other key markets, and crafting solutions that significantly improve their business operations.

This role demands exceptional communication skills as you collaborate closely with our Product and Engineering teams to develop innovative products and enhance the user experience on our platform. You'll have the opportunity to reshape the payments landscape and work on exciting projects with our team of top-tier engineers.

This is a full-time position with ample room for growth. If you're a proactive, intelligent, and highly motivated individual, we want to hear from you!

What You'll Do:

• Lead the entire product lifecycle from conceptualization to delivery
• Collaborate with Founders and Engineering teams to build a robust ecosystem of payment methods compatible with our commerce stack
• Gather and analyze customer feedback in collaboration with Customer Success and Sales teams to refine existing offerings and introduce impactful new products
• Deep dive into SME pain points, identifying product solutions that our company can develop and launch

What We’re Looking For:

• 3+ years of end-to-end product management experience, ideally in a developer-centric environment, with exposure to product design
• Strong background in computer science or software engineering, coupled with a solid grasp of high-level systems architecture
• Excellent communication skills to articulate functional and technical requirements, and effectively convey user challenges
• Analytical mindset and strategic thinking, with a drive to enhance our products and address customer pain points
• Ownership mentality and a passion for continuous learning
• Self-starter capable of driving projects independently in a remote working setup
• Mandatory experience in payments

Tools We Use:

• Linear
• Slack
• Figma
• PostHog
• GitHub

• Dynamic, driven, and highly motivated team
• Clearly defined roles and objectives
• Opportunities for career advancement
• Continuous learning and growth prospects
• Stock options
• Flexible remote working arrangement
• Local GP medical reimbursement
• 21 days annual paid leave
• Unlimited medical leave

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 7 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Ability to work effectively in a multicultural environment with IT contacts across the region.
• Demonstrating strong problem-solving skills and decision-making abilities within a complex IT network.
• Flexibility to work outside standard hours, travel, and adapt to a multicultural environment.

If you're ready to take the next step in your IT career and make a significant impact, apply now at [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Up to $6000 + Fixed Allowances $220
• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company located at Jurong Island

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region.

Job Description

• Ensure accurate recording of daily customer complaints in SAP, following defined standards and coordinating with geographical coordinators.
• Analyze complaint data to provide concise event descriptions and product details, leading investigations and documentation efforts.
• Maintain effective communication with internal staff and global complaints coordinators throughout the complaint resolution process.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock, lost business, and product recall returns.
• Conduct statistical analysis of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions as needed. Identify opportunities for process improvement, engage stakeholders, and participate in audits and training activities.
• Contribute to business improvement initiatives and attend global meetings as necessary to support quality management efforts.
• Complete additional tasks as assigned by the Quality Manager

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action/ preventive action outcomes

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO standard to be able to understand and manage questions/complaints

Team 

Serving public sector customers is an integral part of ServiceNow’s business and future growth trajectory. ServiceNow is a leading provider of digital workflows for many federal, state, and local government agencies in the United States. To help these organizations successfully fulfill their missions and deliver better experiences to citizens and constituents, ServiceNow provides specialized cloud environments that meet and exceed data and security regulations and policies of our government customers. 

In this role, you will be responsible for the success of the Singapore Government Cloud (SGC) environment. You will directly work with Singapore customers across government and other regulated industries to understand their pain points and interface directly with our field sales team to grow the business. You will own the environment, develop the product strategy, stay abreast of changing government regulations around data, cybersecurity and AI and maintain the product roadmap. 

In addition, you will directly influence the roadmap of the ServiceNow Platform and suite of SaaS applications to better serve public sector customers.

You will also be responsible for managing the regulated markets product management team in the Middle East and in the Asia-Pacific region and be responsible for expanding our regulated cloud offering to other markets in the Asia-Pacific region.

Reporting to the Director of Product Management, Regulated Markets & Public Sector Industry, you will be a key member of a team that drives the growth of ServiceNow’s public sector business.

What you get to do in this role

• Understand the unique needs and pain points of Singaporean customers 
• Influence and coordinate across sales, legal, security, marketing, FP&A and other product managers to deliver the best customer experience for public sector customers
• Define and execute product strategy and roadmap for the Singapore Government Cloud (SGC) environment
• Drive P&L accountability for the SGC environment
• Support monitoring competitive intelligence as input into product strategy
• Manage and lead the regulated markets product team in MEA

Passionate about food & drink? Are you looking for a permanent part-time opportunity in a unique role?

MMR Research Worldwide specialise in consumer and sensory research and work with large, international brands within the food, beverage & personal/household care sectors. We are currently recruiting for part-time Product Evaluators/Sensory Panellists to join our new expert panel based at Harbourside 1,1 Boon Leat Terrace S119843 #05-01.

We have the following hours available:

AM Panel - working on Tuesday, Wednesday and Thursday – 9.30am – 12.30pm

Employees start on $14 per hour, rising to $15 per hour after six months.

These roles involve:

• Working individually and within a team to evaluate products within the food, drink and personal care industry
• Products range from food & beverages (including alcohol, meat & individual ingredients) through to personal care & household products (e.g. shampoo, skin care products)
• You will be taught how to generate sensory descriptive vocabulary as a group (relating to the taste, appearance, texture and smell of a product) and then individually evaluate products on these descriptors
• No experience necessary as full training training will be given

Requirements needed for this role:

• Good sensory acuity relating to smell and taste (this will be tested during a screening session)
• You should have the ability to follow detailed instructions
• You should be comfortable completing routine tasks quickly and accurately
• The ability to articulate yourselves in fluent English in front of others
• You must not have any dietary restrictions (e.g. vegetarian) & be happy to evaluate alcohol products when required
• You must not have any food intolerances/allergies
• You must agree not to wear any perfume and use any strong-smelling hand creams as this could affect your work

Shortlisted candidates will be invited to a remote screening session, further details will be provided once you have been successfully shortlisted.

MMR is an Equal Opportunities Employer.

• Order Processing- Maximizes customer service level by processing all customer orders in such a way to eliminate any errors in order. Analyses service failures and makes recommendations for improvements. This to maximize customer service level and sales.
• Resolve Customer Complaints- Ensures efficient customer complaint handling and decrease of the number of complaints. This by:
• Pre-advising all customers of any potential shortages including reason and next availability.
• Processing all allocated customer’s returns / queries. Logging all customer complaints queries or issues and ensuring all are resolved in a timely manner.
• Obtaining and evaluating all relevant information to handle enquiries and complaints. Reports on customer complaints as requested by Customer Services Lead.
• Pro-actively inform the customer of what can be delivered. Identify potential stock issues and efficiently inform customers and internal stakeholders (e.g. Sales) to ensure excellent customer relationships
• Provide the Logistics Operators with adequate lead-time in such a way that all customer deliveries can be planned, coordinated and dispatched in order to satisfy the required deadlines, maximize utilization and minimize cost.
• Administer customer account data. Update master data as appropriate, ensuring accurate specific information. Provide on- going support as requested by team leader or manager
• Evaluate external customer satisfaction, define and implement improvement activities based on these results.

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time

• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders

• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve

• Introduce alternative forecasts when asked, based on the situation

• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs

• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices

• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents

• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans

• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives

• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs

• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation

• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission

• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build

• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

• Perm
• Must have experience in security products POC, RFQ and integration and implemention for any of the tools - EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security.
• At least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.

Job Description

• Subject matter expert (SME) for the security systems owned by the Information Security Team.
• Plan, identify, assess, design, operationalise and maintain multiple security related software and/or hardware.
• Recommend and drive cyber security solution and initiatives to improve cyber security of the organisation.
• Prepare RFQ and evaluation criteria, proof of concept (POC) during product evaluation. and liaising with vendors to implement security solutions.
• Advise infrastructure teams on security design that is relevant and fit for purpose.
• Identify and assess cyber risks in the IT infrastructure environment.
• Manage individual project priorities, deadlines and deliverables.
• Any relevant ad-hoc duties.

• Degree in IT or related field, with at least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.
• Experience in security products POC and RFQ.
• Prior experience in implementing and maintaining any of tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security. Able to review firewall requests.
• Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.
• Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience preferred.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc.
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bonus
• Medical & Insurance Coverage

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Office Location

• Tradehub 21 (Boon Lay Way; between Clementi & Jurong East MRT stations)

Job Descriptions

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.

Job Requirements

• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training· Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Mandatory Skills

Job and Responsibilities :-

Need to assist application team running Treasury & Market Trading System to achieve the team’s goals and objectives. In the course of this engagement, deep immersion into the daily BAU support and development work culture will be required to allow the engineer to fully understand the daily grind which the application team experiences and with that to come out with better improvement in operation.

Requirements :-

• Bachelor’s or Master’s degree in Computer Science, a related technical field that involves programming, or equivalent practical experience.
• Highly motivated, pro-active and capable of working under pressure without compromising development processes and productivity.
• Strong, committed and reliable team player, able to take direction but also willing to contribute to discussions on design and strategy.
• Possess strong interpersonal and communication skills to be able to deal with and form good relationships with the business and other technology groups through day to day support and project work
• Interest in financial technologies, new technology tools and the ability to learn.
• Ability to debug and optimize code and to automate routine tasks.
• Systematic problem-solving approach coupled with effective communication skills and a sense of ownership and drive.

Mandatory Skills :-

• Experience in one or more of the following: Python/Java.
• Very good analytical and problem-solving skills with good understanding of technical risks emerging out of architecture decisions.
• Experience with developing applications and setting up automations in a Linux environment, with sound knowledge of algorithms, data structures, complexity analysis and software design.
• Development skills with experience in real time, distributed and highly secured environments.
• Experience with developing test cases and ensuring appropriate test coverage through unit and automated testing.
• Experience with CI/CD pipelines and release strategies

Working Hours :-

• BAU – Monday to Friday, 9AM-6PM
• Sat/Sun – only if there is any release/OS patching/BAU Support for other downstream CR activities
• 24x7 standby on call - only if night batch job failed. BAU duty support is on a 2 weeks cycle on rotation basis with other 4 members

JOB DESCRIPTION: Primary PE Teacher (Swim Specialist) - PT

Reports To: Principal, Vice Principal

Main Working Relationships: Grade Level Team, Learning Lead

CIS staff work together as a team in a spirit of inquiry. The division, grade, subject, or project group team structure is a key feature of the organisation of the school. As members of various teams, teachers work to support other members through professional exchange, collaborative and informed decision making, and high quality planning and teaching. This team effort binds the community, builds programme continuity, and ensures equitable access to learning opportunities for our students.

Main Responsibility:

To improve the quality of learning outcomes for students by providing teaching and learning ‘best practices’ within the framework of the school’s Mission, Vision, Core Values, Learning Principles, Culture, and the International Baccalaureate (IB) Programmes.

Required Qualifications:

• A relevant Bachelor’s degree or equivalent in the subject area
• A teaching certificate/credential
• Swim qualification (Allswim or equivalent)
• Successful teaching experience
• Excellent organisational skills
• Positive communication skills
• Capacity to work collaboratively as the member of a team
• 
  

Preferred Qualification:

• Training and experience in the International Baccalaureate PYP

Curriculum and Instructional Responsibilities:

• Uses data to inform instruction and to differentiate lessons.
• Review the relevant CIS Curriculum documents throughout the year.
• Collaboratively develop and implement unit and long-range plans with team members.
• Develop and implement short-range plans that reflect students’ knowledge and identify learning outcomes, as mandated by the CIS Curriculum.
• Conducts formative and summative assessment tasks in collaboration and consultation with team members.
• Review, edit, and maintain long-range and unit plans in Managebac.
• Maintain daily/weekly lesson plans in a readily accessible format.
• Help students thrive in a well-organised learning environment where students’ behaviour and classroom procedures are managed effectively.
• Create an inspiring learning environment that invites inquiry, innovation and intellectual curiosity.
• 50% of the teaching load will be committed to swimming instruction
• The principal has the right to redeploy duties of the post holder as required in response to the needs of the school

Professional Responsibilities:

• Ensure the safety and well-being of all students in accordance with CIS administrative policies and divisional procedures.
• Know, understand, and support the school’s Mission, Vision, Core Values, and Learning Principles.
• Participate in all Child Protection training.
• Participate in the Individual Work Plan (IWP) process:
• Meet the expectations as outlined in the CIS Teacher Job Description, the CIS Teacher Standards, and the CIS IB Programme Expectations for Teachers.
• Solicit feedback from parents or students via survey.
• Develop and implement an Individual Work Plan (IWP) that supports the Division Work Plan (developed from the school’s Strategic Plan).
• Reflect individually and collaboratively (IWP Meetings with Principal) on the aforementioned components.
• Provide feedback on the IWP process to school administrators.
• Be actively involved in the Activities program, in special events (Carnival, Talent Shows, Steam Fair, Exhibition, etc.), and provide co-curricular and / or coaching as required based on skill set
• Contribute to community building (IWP)
• Be dependable (be where you are expected to be, complete tasks on time; punctual (arrive at school, meetings, etc. on time); and prepared for class (all materials set up and ready for student arrival; plans readily accessible).