Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Conduct operational and financial audit review in the business units within the Group.
Conduct review for compliance with policies, procedures and accounting standards. Ensure that the companies comply with Group policies and procedures.
Perform data analytics and utilize it as part of the audit activities and monitoring.
Perform process risk analysis, walkthroughs and mapping/ flowcharting of key processes.
Identify areas of weaknesses or improvement opportunities, relevant risks and implications, and propose recommendations to improve controls.
Prepare formal written reports on audit findings and recommendations.
Design test procedures. Ensure proper documentation and communication of audit observations and work performed.
Execute and complete all audits in accordance with department's standards and KPls
Ascertain that major issues, concerns and / or recommendations raised by stakeholders are resolved satisfactorily
Assist in annual risk management, audit planning, consolidation of audit findings, and other administrative matters within the IA department
Performs special reviews as requested by senior management and Board of Directors
Support the Internal Auditor Team in preparing presentations, updates for Senior Management and other related research.
Maintain, resolve request/inquiry and ensure stability of the IA Applications and Systems.
Develop methodologies and tools for Global Audit to improve efficiency and effectiveness.
Any other duties as assigned.

EDUCATION ​Degree or professional certification (eg. CA, CPA, ACCA) - in accountancy, finance or law.
Candidate with certification such as CFE, CISA, CIA would be advantageous.

EXPERIENCE

Minimum 4-5 years of working experience in internal/ external audit. Experience in process improvement and/or risk management will be a bonus.
Strong in MS Office suite (EXCEL skills a must). The ability to leverage Data Analytics [e.g., independently create, analyze and perform repetitive analytics (pivot tables, analytical queries/routines, and dashboards e.g., Power BI)].
Experience in ERP systems (e.g., SAP) is a must. Able to collect, collate information from various system and application.
Extensive working knowledge and experience of auditing and possesses a growth mindset and curiosity to learn. The preferred candidate should also be able to constructively challenge the auditees with his/her knowledge of audit processes, business context, and strong communication skills at all levels in the organization.
Ability to navigate through ambiguity and to take charge, confidence to interact with all management levels, set objectives and drive results, and accept ownership and accountability of the audit.
Strong written and spoken communication skills, proficient in presentation.
Knowledge of current best practices, governance, risk management and compliance.
Experience in the risk management and control in a commodity trading environment will be a bonus.

PERSONALITY TRAITS

High level of integrity.
Resourceful, meticulous, team player and fast learner.
Possess inquisitive mind, strong analytical skills and the ability to think logically.
Independent, proactive and highly committed with sense of ownership
Flexible with changes and maintain composure under pressure.
Hard-working, self-starter with positive attitude.
Demonstrated efforts to take initiative and drive for results.
Willingness to travel for about 50%.

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

· ICT Security Governance:
Develop and implement enterprise-wide ICT security programmes as follows:
i. Establish the cybersecurity governance structure for HDB to ensure that the security posture is robust, resilient, and pragmatic
ii. Enhance and update the IT security policy, standards, procedures so that they are always current against the evolving cyber security landscape
iii. Manage the compliance with the GovTech ICT/SS Security Policies, Initiatives, Measures and the relevant Government Instruction Manual to further strengthen the WOG and HDB ICT security posture.
iv. Establish the governance and administer the Third-Party Management Policy and Procedure

· Cybersecurity Awareness Outreach
Manage and implement Cybersecurity Awareness Framework to promote IT security awareness and outreach programme as follows:
i. Raise HDB management and staff’s security awareness and appreciation of ICT Security to ensure HDB’s information assets are protected.
ii. Create good staff cyber security hygiene through regular ICT Security outreach programme such as annual ICT Security Awareness Talk, security advisories, conduct of Phishing exercise, road show.
iii. Keep abreast of key technology and skillset in the industry to maintain ICT Security personnel skills development.
iv. Identify various channels for the conduct of the security program such as cyber range exercises, technical certification, gamification.

· Identity & Access Management
To establish procedures and standards for the Identity and Access management in HDB as follows:
i. To administer and manage the user accounts and privileged access, so as to safeguard the confidentiality of ICT assets and systems in HDB.
j. To maintain and manage the access controls to applications on premises and on Cloud.
k. Digital Certificate Management

· Quality Audit and Security Reviews
a. To serve as an independent party to perform quality auditing and report to Management on the observations and recommendations.
b. To conduct regular security reviews on application systems and infrastructure to ensure the HDB’s systems and infrastructure are secured and reliable.
You are also to:
· keep abreast of the latest industry ICT security practices and technologies as well as emerging threats and vulnerabilities and recommend appropriate controls for implementation to improve the enterprise security posture.
· lead and/or participate in the adoption of new technological advances and best practices in infrastructure security systems to mitigate security risks

You will be a Great Fit if you:

You should possess a strong background in ICT Security, Information Security, Information Technology, Computer Science, Engineering (Computing/Telecommunication), Cybersecurity and/or Digital Forensic or equivalent.
At least 1 years of direct and relevant full-time ICT security work experience
Preferably possess one or more appropriate IT security certifications, such as CISSP, CRISC, CISM, CISA, CEH, etc
Preferably with strong knowledge and experience in information and cybersecurity risks, controls, vulnerability assessment/penetration testing, compliance, and industry IT/cyber security best-practices.

Good to Have:

Added advantage for candidates with knowledge in any of the following:
· Domain knowledge of access control; telecommunications and network security; cloud security; Cybersecurity & information security governance and risk management; software development security; cryptography; security architecture and design; operations security; security incident response and management; business continuity and disaster recovery planning; legal regulations, investigations, and compliance; physical (environmental) security
· Knowledge in IT security principles and IT controls as well as industry best practices and frameworks pertaining to IT Controls (IM8, COBIT, ISO27001/2 etc.)
· Good understanding of the current IT/Cyber Security landscape

Candidate also need to:
· to work beyond business hours including weekend when necessary
· possess good interpersonal and communication skills
· demonstrate a strong sense of urgency and have good troubleshooting and problem-solving skills with good attention to detail
· have good command of written and oral English

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14625706/a714138f-b047-1edf-8286-5e09c172d2b8

Product Manager

The Company

Willowmore Pte Ltd(www.willowmore.com.sg) is a technology company based in Singapore. We began with providing B2B solutions in keyless, smart access control for enterprises and facility owners to safeguard their critical infrastructures and facilities. Over the years, we have expanded our capacity to include video surveillance and analytics, IOT devices and sensors, to become a key provider of A.I. enabled Integrated Facility Management.

The Job

We are seeking a dynamic and experienced Product Manager to join our team. As a Product Manager, you will be responsible for managing the productization and implementation aspect of our product roadmap, focusing on transitioning from development to market launch. You will collaborate closely with cross-functional teams including engineering, design, marketing, and sales to drive product innovation and growth. You will work closely with the CTO to ensure product strategy aligns with technical feasibility and long-term vision.

The Responsibilities

· Define and prioritize product features with continual enhancements based on market research, customer feedback, and business objectives.

· Work closely with engineering teams to ensure timely and high-quality delivery of product releases and support features.

· Collaborate with design and UX teams to create intuitive and engaging user experiences.

· Analyse data and metrics to track product performance and identify areas for improvement.

· Develop and maintain pricing plan, keep abreast of the competitive landscape and industry trends.

· Serve as the contact point for product-related inquiries and feedback from stakeholders.

The Requirements

· Bachelor’s degree in computer science, IT, Electrical and Electronic preferred.

· > 5 years working experience in managing and launching software products.

· Strong technical background in software development framework, methodologies, and best practices.

· Good knowledge of IOT products, sensors and smart devices would be an advantage.

· Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

· Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.

The Opportunity

You will be working in a dynamic, challenging and technology driven environment, driving the product road map of the Company. This is a leadership position; you will be a core member of the management team and be given the opportunity to build and manage your team. If you are passionate about navigating uncharted waters, self-motivated and versatile, this is an excellent opportunity to grow personally and professionally.

-

Make an Impact by

Digital Subject Matter Expert

• In-depth understanding of business and technology
• Provide digital consultancy for idea creation
• Influence for best digital solutions to maximize the benefits

Digital Evangelist

• Led the agile squad to deliver the digital initiatives end to end
• Coach the APOs to improve the digital skillsets
• Manage stakeholders and influence for the best possible result
• Prioritize the backlog to deliver the highest value
• Help the squad to resolve the issues raised in daily work
• Escalate the conflict and issues if it is beyond the level of decision
• Led in user story creation, test plan creation and follow through the test execution to ensure the quality delivery
• Improve the squad’s velocity for maximizing the team efficiency and throughput
• Accountable for the online contributions for both sales and self-help transactions

Skills for Success

• Min 7 years on quality assurance execution
• Strong knowledge on online business
• Strong knowledge on Singtel’s product policies
• Strong knowledge on the online technology
• Attention to details
• Good inter-personal skills for better collaboration
• Good influence skills

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Summary:

• Title: Senior/Executive, Value & Safety Office
• Industry: Healthcare
• Location: Woodlands

Job Responsibilities:

Quality Assurance

• Provide support in setting up organisation wide Quality Management System and in planning and rolling out of Ensure Safer System (ESS) programme
• Work with various departments or professional groups to adopt and implement healthcare standards (ex: Joint Commission International (JCI) Standards)
• Work with Ensure Safer System (ESS) secretariat to manage the ESS steering committee meeting
• Manage and participate in Ensure Safer System (ESS) audit programs to ensure compliance with defined policies, procedures and standards requirements
• Perform documentations and standard operating procedures review
• Work closely different stakeholders to train and build a pool of qualified auditors within the organisation.

Quality Improvement

• Support organisational wide multi-pronged quality improvement initiatives.
• Work closely with various departments or professional groups to operationalise the plan.
• Participate in multidisciplinary improvement projects team in project scoping, data analysis, process mapping, goal setting and formulate innovative solutions.
• Support faculty members or external partner to create training materials as well as organise improvement methodology, tools, and techniques workshop.
• Organise quality related activities to celebrate and inculcate the improvement effort within the organisation.

General

• Work closely with various functions within department to deliver Quality annual work plan.
• Execute special tasks and events as assigned by reporting officer.

Job Requirements:

• Bachelor’s Degree in Science, Engineering, Nursing, Business Administration & etc.
• Good command of the English language (spoken and written) and presentation skills.
• Proficient in Microsoft Office applications is a must (MS Word, Excel, PowerPoint).
• Candidates with at least 3 years of experience in Quality Management Systems and internal audits will be considered for senior position.
• Experience in leading or participating in improvement project is also an added advantage.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Job Description

Family Description

Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.

Subfamily Description

Systems Integration (SIN) contains the integration and customization of Nokia solutions and 3rd party platforms to meet customer requirements. Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers customer specific solution and software design, development, implementation, unit testing and verification of hardware, platform, software, and systems including maintenance support.

Responsibilities

• Expertise in GPON and Nokia FN product like Nokia 7360

• Should possess good experience in AMS and associated plug like VAPs SDC/IDM/APC and OAD

• Exposure to Nokia Altiplano access controller

• Experience in handling migration exposure to third part migration.

* Verify interoperability with network elements.

• Works according to implementation plan.

• Executes pre-defined integration tasks, configuration tasks and test cases.

• Understands customer requirements.

• Supports troubleshooting activities.

• Performs tasks with a moderate level of guidance and within guidelines and policies

• Analyses information and possible solutions, makes independent judgments, decisions and recommendations and solves a range of straightforward problems through knowledge and professional experience.

Qualifications

Impact

Accountable for quality and accuracy of own output. Responsible for contribution to teamwork. Errors may have impact on function/project/customer. Usually delivers results with a short-term, operational focus and limited impact on others.

Scope & Contribution

Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments. Makes decisions that affect own work.

Innovation

Semi routine tasks of moderate complexity requiring some discretion and judgment. Carries out tasks/activities according to assignment and set guidelines. Moderate degree of supervision and coaching needed. Demonstrates initiative and adaptability to changing business environments.

Communication

Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.

Knowledge & Experience

Specialised or broader knowledge of theory and principles within a professional discipline. Typically, 4 to 6 years directly related experience and a graduate equivalent degree(BE).

We work with:

• Operating systems: Linux

• Methodologies: CI/CD

• Next generation technologies

Your skills and experience

• GPON Domain Knowledge

• Kubernetes and Docker

• Exposure to cloud

• Knowledge of NOKIA FN products such as SDAN, AMS, Nokia 7360

•problem solving and analytical skills

• team-player attitude

• good spoken and written English

Company Description

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to Know the Team

The Trust product team is a passionate and high-performing team, responsible for ensuring that transactions and users on our platform are safe, protected, and genuine. We make an impact by optimizing between user experience and financial losses. Our team is made up of cross-functional team members across product, engineering, design, data science, analytics, and business. We are looking for experienced individuals who are critical thinkers and data-driven, able to communicate well and are great team players. We like creative hustlers, people who can think outside the box, influence, and get stuff done even if it seems impossible. We work fast, push the boundaries, and try new things. Sometimes they don’t work, so we embrace learning from failures and a culture of lifelong learning.

Get to know the role

• Be the empowered teams leader for a group of engineers, designers, and analysts and be responsible for the team and its objectives
• Define and create the product strategy and roadmap for your problem space
• Collaboratively solve for high impact problem statements by identifying solutions and driving it from idea to development to rollout and experimentation
• Be the champion for excellence in user experiences and product quality
• Define and track against success that measures the impact of your work

Day-to-day activities

• Lead an empowered multidisciplinary team (Data scientists, engineers, business partners) to identify platform vulnerabilities, user pain points and brainstorm solutions to mitigate fraudulent activities within Grab's ecosystem
• Collaborating with engineering, data analytics and design to develop and maintain a prioritized product backlog, and execute on delivering innovative and user-centric fraud solutions
• Meticulously define and communicating product requirements and specifications by thinking creatively and rigorously about problem-solving
• Partnering with business counterparts and other stakeholders on well-defined go-to-market plans
• Defining success metrics and consistently measuring the impact of your work

The Must-Haves:

• 8+ years of experience as a product manager in technology or technology platforms.
• Demonstrated ability to independently operate in a complex and ambiguous environment, constructing clear strategies and roadmaps supported by analysis and data from loosely defined priorities and goals.
• Demonstrated success in creating and managing products through the full software product lifecycle.
• Unafraid to make challenging tradeoff decisions
• Degree in computer science, software engineering, information technology, business, or a related field.
• Excellent verbal and written communication skills and the ability to articulate complex concepts and strategies to all levels from executive leadership to engineering and operations.
• Passion for the tech industry and building delightful product experiences with an ownership mindset to learn, influence, and not shy away from hard stuff to meet objectives.
• Be a team player, live our values, and contribute to the broader objectives of Grab to achieve our mission to create economic empowerment for the people of Southeast Asia.

Additional information

Our team's culture is centred around trust and openness. Every team member has a voice.

About your role

Technical Writing and Documentation

· Develop, write, and maintain user guides to facilitate user onboarding.

· Ensure all documentation is technically accurate and user-friendly, enhancing the overall user experience.

Video Tutorial Production

· Produce instructional videos that effectively demonstrate product features and operational procedures.

· Work closely with the product team to verify content accuracy and collaborate with media specialists to ensure high-quality video production.

Product Management Support

· Assist in product discovery processes utilizing market surveys, competitive analysis, and direct customer feedback.

· Support feature prioritization and collaborate with technical teams to steer product development.

- Track and report on product development tasks, preparing products for scalability in diverse markets, both locally and internationally.

Requirements:

· Solid foundational knowledge of software and product engineering principles. Exceptional communication skills, with a strong proficiency in technical writing and previous experience producing video tutorial content.

· Familiarity with project management tools such as Jira and Confluence; prior experience is a plus.

· Proven ability to work effectively within a team and coordinate with multiple stakeholders.

· Excellent written and oral communication skills.

Life at Grab

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Get to know the Team

The Fulfilment Interface team at Grab is responsible for building and managing the platform that provides accurate and relevant service options and fulfilment capabilities across the various Grab Mobility and Delivery services, whilst ensuring that they are eventually met in a reliable and timely manner.

We are a large and diverse team who work fast, push the boundaries while embracing failure and a culture of lifelong learning, accepting that things don’t always work out. We need folks who are customer-obsessed, action-oriented, great team players, able to think outside the box and get things done even if it seems impossible and highly ambiguous. You will have the opportunity to tackle a nascent problem area at Grab and some of the largest scale technical challenges in the industry, positively shaping the lives of millions.

Get to know the Role

As a Lead Product Manager for the Fulfilment Interface team, you will be responsible for:

• Owning the product strategy for the problem space, working closely with a team of talented Engineers / Data Scientists / Analysts / Business Owners to execute on that strategy
• Define a clear outlook / roadmap for quoting predicted and real-time Fulfilment Capabilities for Grab’s differentiated service offerings across Mobility and Deliveries while delivering an exceptional user experience
• Collaborate closely with Vertical product teams and country stakeholders on refining the value propositions of Grab’s services, drive go-to-market execution and continuously raising product quality
• Explore and help extend the reach of predictive and real-time signals (e.g. ETAs, marketplace health classifications) that can be used to power new and existing Fulfilment use-cases across Grab
• Understand and appreciate unique considerations, constraints, and perspectives of stakeholders, using this context to influence the right decisions to be made and build minimum-loveable products
• Coming up with product ideas, doing product discovery to identify the right opportunities while also measuring the impact of your work and decisions consistently

We believe that a successful candidate should have the experience and passion in building platform products while also remaining empathetic to the needs of the end customers. Or if you believe you have what it takes then we’d love to hear from you either way.

Qualifications

Ideally you possess the following:

• 5+ years direct experience in product management at a tech company, preferably in either platform or user-centric products
• Passion for solving challenging problem spaces and possess a bias for action to deliver incredible customer experiences
• Possess a strong analytical, customer-centric and owner’s mindset for your products and work
• Able to use critical thinking and data to guide decision making
• An excellent communicator and is able to work and influence stakeholders across different cultures and teams
• Comfortable with engaging in technical discussions or delivering business presentations depending on the setting, and also being able to clearly explain both concepts to a wide variety of audiences (technical and non-technical)
• Strong experience in all stages of the product lifecycle
• Enjoys working in a collaborative and dynamic environment

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age and other attributes that make each Grabber unique.

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

Company Description

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour, and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to Know the Team

The Trust product team is a passionate and high-performing team, responsible for ensuring that transactions and users on our platform are safe, protected, and genuine. We make an impact by optimizing between user experience and financial losses. Our team is made up of cross-functional team members across product, engineering, design, data science, analytics, and business. We are looking for experienced individuals who are critical thinkers and data-driven, able to communicate well and are great team players. We like creative hustlers, people who can think outside the box, influence, and get stuff done even if it seems impossible. We work fast, push the boundaries, and try new things. Sometimes they don’t work, so we embrace learning from failures and a culture of lifelong learning.

Get to know the role

• Be the empowered teams leader for a group of engineers, designers, and analysts and be responsible for the team and its objectives
• Define and create the product strategy and roadmap for your problem space
• Collaboratively solve for high impact problem statements by identifying solutions and driving it from idea to development to rollout and experimentation
• Be the champion for excellence in user experiences and product quality
• Define and track against success that measures the impact of your work

Day-to-day activities

• Lead an empowered multidisciplinary team (Data scientists, engineers, business partners) to identify platform vulnerabilities, user pain points and brainstorm solutions to mitigate fraudulent activities within Grab's ecosystem
• Collaborating with engineering, data analytics and design to develop and maintain a prioritized product backlog, and execute on delivering innovative and user-centric fraud solutions
• Meticulously define and communicating product requirements and specifications by thinking creatively and rigorously about problem-solving
• Partnering with business counterparts and other stakeholders on well-defined go-to-market plans
• Defining success metrics and consistently measuring the impact of your work

The Must-Haves:

• at least 5 years of experience as a product manager in technology or technology platforms.
• Demonstrated ability to independently operate in a complex and ambiguous environment, constructing clear strategies and roadmaps supported by analysis and data from loosely defined priorities and goals.
• Demonstrated success in creating and managing products through the full software product lifecycle.
• Unafraid to make challenging tradeoff decisions
• Degree in computer science, software engineering, information technology, business, or a related field.
• Excellent verbal and written communication skills and the ability to articulate complex concepts and strategies to all levels from executive leadership to engineering and operations.
• Passion for the tech industry and building delightful product experiences with an ownership mindset to learn, influence, and not shy away from hard stuff to meet objectives.
• Be a team player, live our values, and contribute to the broader objectives of Grab to achieve our mission to create economic empowerment for the people of Southeast Asia.

Additional information

Our team's culture is centred around trust and openness. Every team member has a voice.

Payroll Specialist

12 months contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Role Purpose:

• Ensure accurate and timely submission of payroll, CPF and tax reporting’s as per local statutory guidelines.
• Provide human resource services in compensation & benefits, HR planning, HRIS, HR strategy as well as initiate & implement any global HR projects, guidelines and policies.

Main Responsibilities:

Payroll Management (80%)

• Manage and work closely with payroll vendor to ensure timely & accurate processing of monthly payroll, filing of statutory contributions &/or tax clearance as well as posting of general ledger within the stipulated deadlines.
• Maintain data accuracies and alignment between HRIS and Payroll Software.
• Liaise with internal & external auditors on headcount and payroll matters.
• Handle internal customers’ queries, disputes, appeals, feedback promptly in a professional manner.

Compensation and Benefits Management (10%)

• Review and improve the current process in providing solutions to support HRBPs and internal customers.
• Administer employee benefits including leave, medical records, insurance claims, flex-benefits program, employee relations and welfare matters.
• Complete salary and benefits surveys with statutory organizations &/or associations on quarterly basis.

HR Business Partnering (5%)

• Support Country HR Head and HRBPs in providing HR strategies/services and advice to business units that align with the organization’s strategy.
• Create feasible HR solutions, act as a problem-solver and internal business partner within HR dept.

Expatriate Management (5%)

• Review and improve the current process in providing solutions to support HRBPs in the long-term.
• Work with Global Mobility Team and manage the assignees’ remuneration package and contracts, ensuring their smooth transition into Singapore prior to the commencement of their assignments.
• Liaise with tax consultants on their tax matters throughout their assignment period.

Requirement:

• Diploma or Bachelor Degree in any fields
• Minimum 2 years of payroll management experience
• Excellent organizational and time management skills
• Resourceful and proactive
• Tactful and discretion, for dealing with confidential information
• Good written and spoken communication skills to all levels of stakeholders
• High attention to detail
• Excellent computer and administration skills (i.e. Email, Microsoft PowerPoint, Excel, Word).

Reg No : R22104540

EA License no: 94C3609

Responsibilities:

• Managing Foundation data.
• Customization of workflows.
• Integration using web services.
• Add new; improve overall navigation of system that launches reports, lists of data, or dashboards.
• Create new and modify existing reports and dashboards.
• Develop and implement new functionality determined necessary to support ITIL processes.
• Enhance functionality based on Continual Service Improvement requirements/changes.
• Aiding in translating business requirements into technical requirements.
• Fix defects when they arise.
• Monitor overall system performance using system performance and diagnostic tools and dashboards.
• Integrate IT Service Management System with other systems (for the potential discovery of assets, user access via LDAP, auto-creation of Incidents via Event Management Systems, etc.). Monitor and maintain integrations after implementation.
• Open Incident and Change Requests (e.g. submit bug/fix Incidents; submit instance clone/upgrade requests).
• Coordinate maintenance required for the BTS instance with 3rd party vendors and internal teams.
• Answer "how to" technical and application configuration questions of other members of the technical team and process owners.
• Facilitate roll out of new applications and modules.
• Provide process leadership and direction to individuals and teams

Requirements:

• Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information Systems
• 5 years systems administration experience with at least 2 years’ experience in workflow customization.
• Solid understanding of ITSM processes and Integration techniques.
• Working knowledge of BMC Remedy ITSM modules and functions (Active Link, Filters, Form customization, SLM, SR Catalogue, Approval Mapping, Debugging, Reporting, CMDB, Foundation data) is a MUST.
• Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification.
• Willing to standby and provide after office hour support when needed.
• Working knowledge of Active Directory, LDAP, AJAX, CSS, XML, Java Script experience a plus.
• Writing test scripts.
• Working knowledge of relational databases.
• Application Development experience (e.g. SDLC, Agile Scrum, etc.).
• Excellent written and verbal communications and Customer Service skills.
• The ability to take complex end-user requirements to system requirements to code.
• ITIL Certification (helpful, provides background and a frame of reference).
• Experience in the management of all phases of the application lifecycle and best practices to include requirement gathering, design, development, testing (application code and user acceptance), and deployment.
• Must be able to communicate with technical and non-technical individuals and teams.
• Must be able to work in a fast-paced production environment.
• Must be able to handle multiple tasks and projects with various and changing levels of priority.
• Must be open to other’s ideas, strategies, etc., as part of a decision-making team.
• Self-driven and ability to work independently

Position Overview:

We are seeking a Voice Engineer with expertise in Verint or Workforce Optimization (WFO) systems under the Avaya platform. The selected candidate will play a crucial role in providing Level 1 to 3 support to our banking client, ensuring the seamless operation and optimal performance of their voice systems.

Key Responsibilities:

• Provide expert-level support for Verint or WFO systems deployed within an Avaya environment.
• Troubleshoot and resolve complex technical issues related to voice systems, including call recording, quality monitoring, and workforce management.
• Collaborate with internal teams and external vendors to address system integrations, upgrades, and enhancements.
• Conduct proactive monitoring and performance tuning to maintain system stability and efficiency.
• Participate in the planning, implementation, and testing of system upgrades and migrations.
• Document technical procedures, configurations, and troubleshooting steps for knowledge sharing and training purposes.
• Serve as a subject matter expert and mentor for junior team members.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2 years of experience working with Verint or WFO systems in an Avaya environment.
• Proficiency in Avaya Aura Communication Manager and Avaya Application Enablement Services.
• Strong understanding of SIP, VoIP, and telephony protocols.
• Experience with SQL databases and SQL query language.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal abilities.

Preferred Qualifications:

• Avaya certifications (e.g., ACSS, ACIS) or Verint certifications.
• Experience working in a banking or financial services environment.
• Knowledge of regulatory compliance requirements related to call recording and voice systems (e.g., PCI DSS, GDPR).

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Be responsible for the operations work related to Genshin Impact;
• Work closely with game development team by providing essential information and insights, allowing developers to make informed decisions based on the players' feedback and analysis;
• Align core product designing goals and in-game content in versions with the game development team;
• Carry out product analysis through various types of player tests and different analysis to provide product optimization plans, keep track of progress in versions, and ensure game content quality;
• Enhance the communication and connection between players and product side with various measures.

What You Will Need:

• Loyal game players, basic understanding of the gaming industry, familiar with various video games, especially mobile ones;
• Extensive gameplay experience with Genshin Impact is a plus;
• Strong ability of logical thinking. Have a brief knowledge of game designing, development, or operations;
• Experience in one or more operation-related fields, including but not limited to product event designing, gaming experience, data analysis, online communities, player management, etc;
• Willingness to work with teams, ability to communicate and express in a clear manner, and a strong sense of responsibility.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Mediacorp has the widest range of media platforms in Singapore spanning digital, television, radio, print and out-of-home media. Its mission is to engage, entertain and enrich audiences. We are seeking a Product Manager who is passionate about delivering innovative products and services to join our Digital News and Lifestyle team which is the custodian for marketing leading products such as Channel News Asia (CNA.Asia), Today, 8world, Berita and Seithi. The ideal candidate has experience in working with designers, developers, editorial teams and business owners. The candidate will be analytical, solutions focused, and able to execute product initiatives across multiple business units simultaneously.

Job Responsibilities

• Create and manage roadmaps; manage prioritisation and execution; manage timelines for assigned products across the lifecycle
• Take a data-driven approach to product development
• Manage multiple cross-functional internal / external stakeholders in driving the product roadmap
• Work with UX, Product Engineering and service delivery leads in developing and execute product plans
• Work with digital sales teams to develop digital monetization sellable opportunities
• Identify ongoing product enhancement opportunities for various Business Units in order to help them grow reach and engagement
• Create business cases & technical documentation for new features or products by gathering requirements, costs and market insights
• Working with the UI/UX lead on wire framing and prototyping
• Act as project lead for specific roadmap items
• Create user stories and acceptance criteria for development sprints
• Ensure that BU requirements are met via constant feedback loops
• Understand emerging digital trends and assess local market impact

• Bachelor's Degree with at least 4-6 years' experience in Product Management
• An expert practitioner of Agile product development principles
• Experience launching digital products or services from idea to execution, managing and building mobile and web products with depth of knowledge of paid, owned and earned digital media platforms
• Strong understanding of the Digital landscape and innovation trends and understanding of market and consumer research and deriving data/research driven consumer insights and strong knowledge of digital marketing and related technology
• Experience in developing and innovating new ad products and experience in user-centric design processes and expert in MS Powerpoint and ability to develop professional presentation quickly
• Familiarity with Web development technologies, including content management systems, HTML and JavaScript, knowledge and experience using product management tools e.g. JIRA
• Excellent time and project management skills, able to manage multiple projects with varying schedules simultaneously
• Multi-language skills (Bahasa Indonesian, Bahasa Melayu, Mandarin) is an advantage as this role requires to manage some translation for Berita products or 8world products

Job Description

Cargo Community Network Pte Ltd (CCN) is a leader in providing collaborative and integrated applications for the air cargo industry. CCN was founded in 1991 with its headquarters located in Singapore. Since then, CCN has presence in more than 15 countries with a strong network of communities comprising of freight forwarders, airlines, ground handling agents, customs and more. Its web-based community platform brings together everyone in different parts of the world to collaborate, share information and seeks to increase business opportunities locally and globally. CCN forms strategic partnerships with global service providers in offering a comprehensive suite of apps and services on the platform for the global user community.

The Senior Product Executive is responsible to drive the delivery of apps and services on the platform, and to take on the role of product owner for his/her apps and services portfolio.

· Product Management

o Work with internal stakeholders including the IT and Marketing/Commercial teams through the product development phases - from conceptualization; design; implementation; testing; and to the launch of the product to markets.

o Develop relevant documentations for product information sharing and/or training.

o Conduct training workshops on product features and benefits.

o Conduct regular product review to ensure products features are relevant and up to date throughout the product life cycle.

· Customer Engagement

o Engage customers to understand their business needs and challenges so as to map out their issues, objectives and desired outcomes for the products.

o Collaborate with Marketing/Commercial teams in developing viable business cases for new products.

· Research and Development / Market Trends

o Keep up to date on industry news and trends, governing bodies, associations so as to identify emerging trends, technologies and opportunities for forward product planning.

Requirements:

• A Degree in Business or Technology-related field
• With 2-5 years of working experience, preferably in technology, air cargo or logistics
• Experience in managing digital products and services is an added advantage
• Comfortable working with digital tools and technologies for creating documentations, prototypes and mockups etc.
• With an agile mindset and adaptive to changes where need to.
• Resourceful, creative and willingness to learn.

• Develop test plan and work with designer on Design for Test.
• Develop test programs and design test hardware for new products; the solutions must be affordable and yield
  high test coverage.
• Support Product Qualification Process
• Support bench validation and characterization.
• Support test platforms migration to in house test platform to attain low test cost and address test setup
  capacity constraints.
• Perform yield analysis and contribute to test process improvements.
• Provide remote debug and technical support to offshore factory sites.
• Available for business travel upon request.
• Other duties may be required.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Oversee and manage various programs within the company, ensuring smooth execution and adherence to goals
• Create and monitor program budgets, ensuring spending aligns with allocated resources
• Analyze program data, identify areas for improvement, and recommend adjustments as needed
• Plan and attend collaboration meetings to track project progress and ensure timely completion
• Demonstrate outstanding written and verbal communication skills to interact with stakeholders and teams

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, forum and blog
• Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
• Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
• Foster and strengthen new relationships with key influencers within the community
• Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
• Keep up to date to the latest social media trends and emerging social media platforms in the industry

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

We are looking for solution-minded Senior/ Product Engineer (Mechanical) to join our team located in Singapore.

Medulla Pro offers the world’s first real-time needle ultrasound-guided device that is accurate, easy to use, and safe. It drastically eliminates the traumatic incidents for the patients and cut down the procedural time significantly

The simple and practical device explores unique ultrasound deflection methodology for real-time, calibrated, accurate needle entry into the lumbar. It enhances the experience of the patient undergoing the procedure and improves the confidence of clinicians administering it.

Medulla Pro is developing the system in partnership with the National Healthcare Group (one of the major health care clusters in Singapore) and Trendlines Labs.

To know more about us at https://www.trendlines.com/company/medulla-pro/and https://www.trendlines.com/about/profile/

Roles & Responsibilities

· Contribute to the development of the product by optimizing product design, related accessories, and packaging

· Maintain product BOM to latest with revision traceability

· Lead in establishing design specification and development of clinically relevant test methodology that would meet the specifications

· Responsible for the production and assembly of prototypes, tooling and test equipment with suppliers and ensure timely deliverables.

· Liaise and manage subcontractors, planning, implementing, monitoring, and controlling product development processes

· Maintain AutoCAD models, drawings and other required documentation according to ISO 13485 requirements

· Work with external laboratory testing to ensure product meets required medical device standards

· Support in other project and skills related activities

Skills & Requirements

· Bachelor’s degree in mechanical/biomedical engineering, or related technical degree

· Experience in design using CAD software (Solidworks, ProE/Creo, Unigraphics) and technical drawings

· Product development experiences in medical products

· Minimum of 2 years experiences in a manufacturing environment (i.e: Product development/ production/manufacturing)

· Knowledge of in IQPQ, validation, validation processes for medical devices is an advantage

· Knowledge of regulatory processes will be an added advantage

· Knowledge in solving and troubleshoot technical problems. Uses creative and innovative approach in problem solving

· Familiar with plastic molding fabrication process, molding construction and process optimization

· Attention to details and is highly analytical

· Comfortable working independently or as a team and proactive

Please send your updated CV to [email protected]

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

Job Description & Requirements

As an Associate Product Manager, you are passionate about the transportation industry and want to be a part of a leading movement to disrupt the ride-sharing economy in ASEAN. You have excellent analytical skills and are able to design and implement products in an agile and fast-paced environment. You’re obsessive about listening, understanding customer behavior, and finding new ways to improve user experience. As a result of your work at RushOwl, you are excited about the products that will be created based on your analysis and ideas.

Responsibilities

• Act as the liaison between the business and engineering teams, to develop and deliver the product roadmap.
• Identify and fill product gaps, generate new ideas that grow market share, and drive growth.
• Translate product enhancements and strategy into detailed requirements and prototypes. Validate these to ensure they are technically viable.
• Analyze data on user behavior to inform decision making on product features and UX.
• Work with the engineering team to test “growth hacks” – A/B test and iterate on ideas.
• Work on Quantifiable metrics that determine the success/failure of implemented ideas.
• Facilitate focus groups and customer research, to solicit feedback on company products and services.
• Manage product launches in partnership with the marketing team and ensure campaign activity is in line with product strategy and vice versa.

Requirements

• At least 3 years experience in product management
• Proven track record of developing and launching new tech products and managing the end to end technical product lifecycle
• Comfortable working with large data sets and presenting insights and recommendations
• Empathetic listener to users
• High sense of urgency
• Critical self-management skills

Required Skills

• Product management
• Project management
• Functional testing
• Software testing
• User acceptance testing
• Lean methodology

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Researching competitors, target market, and relevant keywords for our digital marketing strategies
• Running digital content campaigns for our website and social media
• Collaborating with Graphic Designers and Illustrators to come up with appropriate visual content
• Editing content for grammar, spelling, punctuation, and style
• Writing content for various platforms, including blogs and social media posts, when necessary
• Making sure all content follows the best SEO practices and our company’s style guidelines

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

About the team

SeaTalk (https://seatalk.io/) is a business communication and collaboration platform that seamlessly integrates messaging, enterprise management, and an open platform. Our mission is to revolutionize office digitization and automation, elevating communication and operational efficiency while prioritizing data security.

In SeaTalk, we prioritize user-centric design principles to ensure a smooth and efficient communication and collaboration experience for our users. We are seeking talented UI/UX designers to join our team and contribute to the enhancement of our core features, facilitating seamless communication, collaboration, and management within the workplace. As part of a cross-functional team comprising designers, product managers, and engineers, you will have the opportunity to analyze user behaviors, identify opportunities for improvement, and implement innovative design solutions in a dynamic and collaborative environment.

Job Description

• Lead the end-to-end design process for SeaTalk, integrating messaging, enterprise management, and open platform functionalities, ensuring a seamless user experience.
• Lead, mentor and support junior designers within the SeaTalk Product & Design team, fostering a collaborative and innovative design culture.
• Collaborate closely with Product Managers to comprehend product requirements and business goals and translate them into intuitive and visually appealing user interfaces.
• Conduct comprehensive user research, utilizing both qualitative and quantitative methods, to identify user needs, pain points, and behaviors, and iterate on designs based on feedback for enhanced usability and satisfaction.
• Develop wireframes, prototypes, and UI designs adhering to SeaTalk's design principles and branding guidelines, ensuring consistency across all design elements.
• Maintain and refine design systems, patterns, and components to optimize the UI design process and ensure scalability and consistency throughout the platform.

Job Requirements

• Minimum of 5 years of professional experience in UX/UI design, with a robust portfolio showcasing proficiency in both disciplines. Prior experience with messaging products, SaaS solutions, enterprise management systems, or similar platforms is highly desirable.
• Bachelor’s Degree in Design, Human-Computer Interaction, Arts or a related field.
• Expertise in UX methodologies, including user research, usability testing, information architecture, and interaction design.
• Proficiency in UI design principles, using tools such as Figma, and familiarity with front-end development technologies like HTML, CSS, and JavaScript is advantageous.
• Stay abreast of the latest design trends, techniques, and technologies to ensure design excellence.
• Demonstrate strong logical and systematic thinking abilities, enabling the analysis of complex problems and the development of structured solutions.
• Possess exceptional problem-solving skills, and a fervent dedication to crafting user experiences that seamlessly align with both user needs and overarching business objectives.
• Team management experience is a plus.
• Proficiency in English (spoken and written) is required, and proficiency in Mandarin is required for the role as the successful candidate will be required to work closely with Engineering teams based in China.