Become part of a cohesive team dedicated to delivering optimised outcomes in the dynamic hydrocarbon market under the refinery robust conditions. We are seeking a Production Control Planner who thrives in a collaborative environment and is keen to make a significant impact to the refinery production and supply chain. Both experienced and fresh graduates are welcome to apply.

Key Responsibilities:

• Coordinate with stakeholders to develop daily production plans and develop Oils Planning strategy for major Turnaround.
• Oversee execution of production plans through close coordination with Operations and stakeholders.
• Collaborate with feedstock and supply teams to ensure timely feedstock discharges and product loadings.
• Maximize refinery HVP (High Value Product) yield through blending optimization.
• Maximise revenue through proactively identifying, evaluating, and implementing optimisation opportunities
• Coordinate with stakeholders to address and resolve quality or plant issues promptly, while ensuring safe operations.
• Identify and address gaps in planning and production processes, and product qualities

Requirements:

• Degree in Chemical Engineering
• At least 3 years’ experience in petrochemical or oil refinery industry. Fresh graduates may be considered, and relevant training will be provided.
• Strong analytical, problem-solving, and inter-personal skills.
• Experience with workflow automation, data visualisation, or scheduling software will be an added advantage

· Report to Project Director and Project Manager on site matters and progress of work

· Able to lead a team of foreign workers

· Identifying and resolving workplace problems with all the main contractors, subcontractors & suppliers

· Ensure compliance of WSH Regulation & Safety Procedures and maintain good housekeeping

· Monitor, coordinate, and keep track of the site work progress to ensure quality and efficient manner

· Supervise & coordinate the activities at project site.

· Control and maintain the safe and smooth progress of work.

· Handle project documentation, monitoring of site activities, material requisition, cost control, project supervision and schedule of works;

· Supervise site progress which includes attending site meeting and discussion;

· Undertake any ad-hoc project assignments as and when assigned.

Job Duties and Responsibilities

1. Lead the Production Division in the formulation and implementation of Production business plans to achieve the company goals and objectives.
2. Manage and promote the company’s core values, business objectives and targets, including the development of supporting personnel and features for the continued growth of the company.
3. Induct, train, coach, develop human resource and succession planning for the division.
4. Participate and contribute actively either as the Chairman or as a member in the various committees of the company or any other company wide gathering.
5. Maintain the discipline and cohesiveness of staffs under charge, working towards achieving the corporate objectives. Have a nose in recognizing problems.
6. Need to write to internal or external customers in the most effectively and concise manner. Conversely, must be able to converse concisely and timely.
7. Coordinate and take leadership of all the managers and assistant managers who are head of their respective department.
8. Manage and delegate work within division sphere.
9. Lead in the management and control of budgets of jobs designated to the department.
10. Lead and formulate plans for expansion/improvement for the production division.
11. Oversee all production and maintenance projects to the satisfaction of client’s requirements by providing technical and management guidance to production departments.
12. Ensure all production department projects are plan, coordinated and executed smoothly to meet customer’s requirements with highest quality and EHS compliance.
13. Manage and deploy production resources (manpower, material, tool & equipment, logistics, technical etc) efficiently and productively.
14. Analyze job scope and plan resources with the department heads.
15. Liaise with customers on job matters.
16. Manage sub-contractors.
17. Chair and conduct daily production and monthly safety committee meetings.
18. Approve in house training programs and training materials.
19. Conduct in-house training for staffs and when required.
20. Forecast the divisional requirements.
21. Communicate and carry out the management requirements to subordinates.
22. Implement the company’s IMS system for continuous improvement.
23. Conduct post project performance evaluation and identify areas for improvement.
24. Ensure project cost are controlled within budget and minimize wastage.
25. Continuously review and improve work methods and enhance productivity of workmen.
26. Conduct internal audit and self-assessment for IMS.
27. Oversee the development of production indicators, man-hour standards, work instructions and risk assessments.
28. Act on behalf of the COO in his absence.
29. Perform any other duties assigned by the COO.

Minimum Requirements

• A Degree or Diploma in Engineering.
• Minimum 5 years’ experience in Engineering Maintenance Services and 5 years’ experience at the managerial level.
• Possess strong leadership and organizational qualities.
• Possess strong written and spoken communication skills.
• Possess own transport

Company Benefits

• Transport, Medical & Dental benefits
• Phone allowance
• Performance bonus
• Growing company with potential career advancement

• Report to Project Director and Project Manager on site matters and progress of work
• Able to lead a team of foreign workers
• Identifying and resolving workplace problems with all the main contractors, subcontractors & suppliers
• Ensure compliance of WSH Regulation & Safety Procedures and maintain good house-keeping
• Monitor, coordinate, and keep track of the site work progress to ensure quality and efficient manner
• Supervise & coordinate the activities at project site.
• Control and maintain the safe and smooth progress of work.
• Handle project documentation, monitoring of site activities, material requisition, cost control, project supervision and schedule of works;
• Supervise site progress which includes attending site meeting and discussion;
• Undertake any ad-hoc project assignments as and when assigned.

The system analyst role is responsible for the delivery of strategic projects or tactical changes for the bank’s treasury division. The focus is on the roll out of the Murex - Risk related deliveries for Singapore and branches. The role requires the successful candidate to gather requirements, work with the vendors and drive the testing with the end users to ensure a successful deployment of the project.

Key Responsibilities

•​Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management

•​Good understanding of key market risk concepts (eg.traded products, VaR, stress testing, risk/limit management)

•​Strong technical knowledge specially in Murex domain

•​Good business domain knowledge of banking & trading book

•​Good understanding of datamart and simulation module in GMP

•​10 years or more track record in developing and delivering IT capabilities for a multi-national/regional company with annual budgetary responsibility

•​Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

•​Good problem solving, analytical, synthesis, system thinking and solutioning skills

•​Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders

•​Strong influencing skills to achieve alignment up and down the organization

•​Experience in implementing large-scale, highly available applications or other large project implementation

•​Proven result-oriented person with a focus on delivery

•​Good understanding and experiences in software development cycle

Requirements:

Required Skills

•​Experience working with MUREX

•​Experience in VaR, MRA, MRE Configurations

•​Understanding of the model assignments, Market data, Rate curves etc.

•​Understanding of simulations and datamart module

•​Strong technical & functional background.

Optional Skills

Education:

•​Bachelor's or Maters degree in computer science, engineering or in Finance domain

•​Related professional/technical qualification will be advantageous although not mandatory

•​Strong Murex Knowledge

1. Plan, manage, control and supervise the production processes to ensure product supplies, while meeting highest safety and quality standards and delivery times;

2. Responsible for production, the preservation of all sources, maintenance, plant infrastructure and utilities;

3. Secure highest efficiency and productivity;

4. Ensuring that health and safety regulations are met

5. Continuously improve production efficiency by utilizing all resources effectively (equipment, staff, maintenance, etc.);

6. Develop and implement operations related plans, budgets, policies and procedures;

7. Troubleshoot production problems and ensure a smooth, safe and efficient production operation;

8. Initiate and enhance costs optimization;

9. Responsible for organising relevant training sessions

10. Supervise all activities in production operations

11. Other ad-hoc duties as assigned

Salary & job position will be discussed based on qualifications and experience.

Job summary:

Service Sales Consultants are dedicated to serve customers and act as their representative to check on our work to ensure they are completed in good quality and on time. They act as customers’ consultant by understanding their needs and working out various options of solutions to meet those needs.

Responsibilities:

1. Act as customers’ representative. Operate as the lead point of contact for any and all matters specific to the customers

2. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

3. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

4. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

5. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

6. Encourage customer growth and loyalty to the company through continuous support and customer assistance.

7. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

8. Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

9. Understand customers / Vertical Market Needs and determines pricing and selling strategies.

10. Prepares and reviews contract terms and conditions

11. Presents the proposal to the customer.

12. Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.

13. Other relevant duties as assigned

Requirements:

1. Bachelor's degree in engineering with at least 2 years’ relevant sales experience

2. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

3. Ability to read, analyze, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.

4. Ability to define problems, collect data, establish facts, and draw valid conclusions.

5. Driven to delight the customer with options/offerings to meet their needs.

6. Is willing to learn new options/offerings and upgrade their skillset to better serve customers

The system analyst role is responsible for the delivery of strategic projects or tactical changes for the bank’s treasury division. The focus is on the roll out of the Murex - Risk related deliveries for Singapore and branches. The role requires the successful candidate to gather requirements, work with the vendors and drive the testing with the end users to ensure a successful deployment of the project.

Key Responsibilities

•​Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management

•​Good understanding of key market risk concepts (eg.traded products, VaR, stress testing, risk/limit management)

•​Strong technical knowledge specially in Murex domain

•​Good business domain knowledge of banking & trading book

•​Good understanding of datamart and simulation module in GMP

•​10 years or more track record in developing and delivering IT capabilities for a multi-national/regional company with annual budgetary responsibility

•​Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

•​Good problem solving, analytical, synthesis, system thinking and solutioning skills

•​Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders

•​Strong influencing skills to achieve alignment up and down the organization

•​Experience in implementing large-scale, highly available applications or other large project implementation

•​Proven result-oriented person with a focus on delivery

•​Good understanding and experience in software development cycle

Requirements:

Required Skills

•​Experience working with MUREX

•​Experience in VaR, MRA, MRE Configurations

•​Understanding of the model assignments, Market data, Rate curves etc.

•​Understanding of simulations and datamart module

•​Strong technical & functional background.

Optional Skills

Education:

•​Bachelor's or Maters degree in computer science, engineering or in Finance domain

•​Related professional/technical qualification will be advantageous although not mandatory

•​Strong Murex Knowledge

Business consultant the position structure and processes of businesses and companies and offers services or advice to improve them. He/she researches and identifies business processes such as financial inefficiencies or employee management and devises strategical plans to overcome these difficulties.

Individual to be involved in:

1. Analyze crisis scenarios and emergencies to understand their potential impact on staff, facilities, and overall operations.

2. Create comprehensive emergency management plans tailored to each client's specific needs and risks.

3. Develop and deliver training programs for organizations to enhance their crisis response capabilities.

Requirements:

1. Proficient in conducting thorough risk assessments to identify and evaluate potential hazards and vulnerabilities.

2. Expertise in developing integrated emergency plans tailored to diverse organizational needs.

3. Familiarity with the latest technologies and tools used in emergency management, such as communication systems, monitoring devices, and emergency response software.

• Build good rapport with customers
• Performace facial treatment services according to standard set by the company
• Recommend products for customers
• Trainee position available
• Good personality and sales driven
• Well groomed and pleasant personality
• A team player and able to multi-task

Work Management / Asset Management Consultant

• Providing functional and technical leadership and guidance in Work Management applications, to a globally dispersed team
• Managing relationships with system integrators to support complete system delivery on cost, schedule and quality.
• Driving improvement of the applications in the portfolio to continuously improve service reliability, sustainability and performance.
• Governance of the Work Management system design
• Working with key stakeholders across business to develop the strategy roadmap for the Work Management solution.
• Drive collaboration in client Technology to ensure effective execution of solution design on projects and other activities.

SKILLS

• Domain knowledge of Work Management and business processes, industry best practices, and capabilities, for examples: Maintenance Strategy Development and Optimization, Maintenance Planning and Scheduling, Maintenance Execution, Event and Investigation Management
• Domain knowledge of Work Management and Technology solution supporting the capabilities, for examples: SAP Plant Maintenance, SAP Fiori, Asset Performance Management, Master Data Governance, SAP BW, SAP Analytics Cloud, SAP EHS
• Effective oral and written communication skills; ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding.
• Ability to engage with others and to use multiple data points to take a planned and structured approach to solving problems.
• Demonstrates an ability to identify key / critical working relationships within and across teams and promote the effective development of these relationships.
• Can persuade, convince, influence and generate commitment across org levels.
• Strong strategic thinking capability with an ability to lead change within BHP and partner ecosystem.
• Knowledge & practical experience in Agile, DevOps methodologies and practices is an advantage.

Job Description

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience

Mandatory Skills

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends
3. Sat 10pm to 6am
4. Sunday: 6am to 3pm
5. There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

Job Description

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching

Installing and Uninstalling various Windows and Unix/Linux applications and software experience

Mandatory Skills

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends
3. Sat 10pm to 6am
4. Sunday: 6am to 3pm
5. There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

n Build and architect backup solutions to address client requirements

n Manage and operator IT backup devices

n Plan for, develop, deliver and support properly engineered IT services and backup solutions to meet the needs of a business

n Provide technical support, advise and implementation to the various phases of development, user acceptance testing, production and disaster recovery, where applicable

n Installation and maintenance of the backup system

n installation of upgrades and patches

n Performance and capacity monitoring & management and security compliance

n Manage and operation backup systems hardware, software, communications and / or application solutions.

n Coordinate with vendors for hardware break fix and project activities

n Prepare for new or changed services, management of the change process, management of performance of systems and services in relation to their contribution to business performance

n Support the operation and maintenance of vendor products, services and solution.

n Perform sizing, troubleshooting services and manage critical client situations related to backup & restore systems

n Prepare daily, weekly and monthly operational, availability and SLA reports

n Interact with clients (internal or external) to understand and meet requirements for the delivery of services related to backup & restore systems

n Support power shutdown /startup for backup & restore systems

n Provide support to customer projects to enhance the backup & restore infrastructure environment

Perform Services Requests, resolve incidents and implement changes

Job Description

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience

SAP IBP Architect – Singapore

• Minimum of 5 years’ experience in Solution Design, end-to-end architecting with SAP IBP, ECC and S/4
• Minimum of 5 years’ experience leading solution design activities for IBP projects
• Experience/background in designing and managing supply chain processes.
• Experience monitoring projects and managing course corrections as needed.

Personal Strategy Consultant

Job Description:

Step into the role of a Personal Strategy Consultant, where your expertise will contribute to clients’ financial objectives.

Key Responsibilities:

• Conducting detailed assessments to understand clients’ needs

• Developing and implementing personalized strategic plans aligned with client objectives.

• Providing advice on diverse solutions and emerging trends.

• Building client relationships through effective communication.

• Staying attuned to financial industry dynamics, regulations, and emerging opportunities.

Requirements:

• Singaporean or PR only

• At least 21 years old (regulatory requirement)

• Full certification in GCE 'A' Levels / Polytechnic Diploma/Degree holders (Local Certifications)

• Proven experience in strategic consulting or similar roles.

• In-depth knowledge of financial industry dynamics, markets, and regulations.

• Strong interpersonal and communication skills.

• Relevant industry certifications are advantageous.

Job Scope:

As a Personal Strategy Consultant, you’ll play a pivotal role in guiding individuals toward financial objectives. Your responsibilities include developing strategic plans, staying updated on industry dynamics, and building lasting client relationships.

• Provide maintenance for all production machines / equipment in our factory.
• Assess and analyse current production methods, develop and draft improvements for the production process.
• Design development plans to increase the speed and efficiency of processes without compromising quality of poultry products.
• Develop and implement quality control measures to maintain the equipment and guarantee desired results.
• Diagnose origin of machines / equipment breakdowns, including human error, and troubleshoot problems.
• Communicate with relevant stakeholders to obtain materials or tools needed for maintenance of machines / equipment.
• Follow and ensure that all machines / equipment adhere to state, federal and company enforced safety rules and regulations
• Inspect and maintain all machines / equipment and prepare weekly maintenance report for the management.
• Other ad-hoc activities assigned by management.

n Build and architect backup solutions to address client requirements

n Manage and operator IT backup devices

n Plan for, develop, deliver and support properly engineered IT services and backup solutions to meet the needs of a business

n Provide technical support, advise and implementation to the various phases of development, user acceptance testing, production and disaster recovery, where applicable

n Installation and maintenance of the backup system

n installation of upgrades and patches

n Performance and capacity monitoring & management and security compliance

n Manage and operation backup systems hardware, software, communications and / or application solutions.

n Coordinate with vendors for hardware break fix and project activities

n Prepare for new or changed services, management of the change process, management of performance of systems and services in relation to their contribution to business performance

n Support the operation and maintenance of vendor products, services and solution.

n Perform sizing, troubleshooting services and manage critical client situations related to backup & restore systems

n Prepare daily, weekly and monthly operational, availability and SLA reports

n Interact with clients (internal or external) to understand and meet requirements for the delivery of services related to backup & restore systems

n Support power shutdown /startup for backup & restore systems

n Provide support to customer projects to enhance the backup & restore infrastructure environment

Perform Services Requests, resolve incidents and implement changes

This Production Team Leader will be required to:

• ensure the production line runs smoothly
• compile and document relevant production information
• motivate team members in daily activities
• observe the current process and recommend improvement measures

This Production Team Leader is expected to:

• work on a 5.5 days work week (Mon-Fri 8.30am to 5.30pm, Sat 8.30am to 1pm)
• communicate and work closely with chinese speaking team
• be able to think critically and solve problems
• be willing to learn all the processes in production and be deployed to any parts of the production floor

Mandatory Skills

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends
3. Sat 10pm to 6am
4. Sunday: 6am to 3pm
5. There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

n Build and architect backup solutions to address client requirements

n Manage and operator IT backup devices

n Plan for, develop, deliver and support properly engineered IT services and backup solutions to meet the needs of a business

n Provide technical support, advise and implementation to the various phases of development, user acceptance testing, production and disaster recovery, where applicable

n Installation and maintenance of the backup system

n installation of upgrades and patches

n Performance and capacity monitoring & management and security compliance

n Manage and operation backup systems hardware, software, communications and / or application solutions.

n Coordinate with vendors for hardware break fix and project activities

n Prepare for new or changed services, management of the change process, management of performance of systems and services in relation to their contribution to business performance

n Support the operation and maintenance of vendor products, services and solution.

n Perform sizing, troubleshooting services and manage critical client situations related to backup & restore systems

n Prepare daily, weekly and monthly operational, availability and SLA reports

n Interact with clients (internal or external) to understand and meet requirements for the delivery of services related to backup & restore systems

n Support power shutdown /startup for backup & restore systems

n Provide support to customer projects to enhance the backup & restore infrastructure environment

Perform Services Requests, resolve incidents and implement changes