Job Purpose:
· Spearhead innovative solutions for customers, conduct in-depth market research, and leverage cutting-edge technologies to drive the development and enhancement of products under his/her charge.
· Explore new avenues, push the boundaries of existing knowledge, and translate ideas into tangible outcomes that meet market demands and propel the organization forward.
Major responsibilities:
· Collaborate with Region Country Managers, Sales Teams, Distributors, and End Customers to support business growth of the assigned product portfolio.
· Cultivate strong relationships with key customers jointly with the commercial team. Identify new product innovations to solve customer pain-points and new application opportunities.
· Observe trends and gathering market insights (including the competition) to feed product development strategies – provide orientation and guidance to the R&D teams based on insights gathered from field interactions.
· Provide regular feedback and comprehensive failure analysis to headquarters.
· Deliver pre-sales to post-sales technical support onsite for regional customers. Conduct product training sessions for distributors, end-users, and internal staff to enhance their proficiency.
· Participate in commercial and marketing events by delivering engaging presentations and seminars to customers.
EDUCATIONAL QUALIFICATIONS / WORK EXPERIENCE
· Bachelor degree in Electrical or Automation Engineering.
· Minimum of 5 years of experience in a technical role within sales, service or marketing.
· Proficiency in VFD (Variable Frequency Drive), Soft-Starter, or Automation product applications, encompassing installation, EMC (Electromagnetic Compatibility), power quality, on-site commissioning, PLC (Programmable Logic Controller), or HMI (Human Machine Interface) programming, among others.
· Exceptional interpersonal and communication skills.
· Proficiency in both English and Chinese is essential to liaise with our Chinese colleague / counterpart in China.
· Willingness and ability to travel frequently on short notice.