Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Summary:

As a Technical Support Executive, you will be responsible for collaborating with cross-functional teams to ensure operation of educational projects and e-learning platforms, managing LMS administration, supporting relevant software and hardware, and contributing to educational and creative objectives.

Key Responsibilities:

· Administration of Learning Management System, including tech support for learners, user management, course deployment, integrate contents (videos, activities, and interactive elements) into LMS.

· Provide first-level Tech and Admin support to staff and students, addressing issues related to hardware, software (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

· Perform regular maintenance and updates on systems, and develop documentation and user guides for systems, Website, LMS and other software.

Qualifications:

· Minimum qualification: Diploma from the Institute of Technical Education (ITE) or higher in Information Technology (or related field).

· Ability to manage multiple platforms and applications.

· Experience in Learning Management Systems, animation software and other educational software (e.g., EdTech tools).

· Good hands-on, problem-solving, and analytical skills.

· Ability to work independently, as part of a team, and with cross-functional teams.

· Ability to explain technical concepts to non-technical users.

Job Description

• Update supplier documents and conduct supplier evaluation
• Establish and update product specification and artwork verification. Ensure compliance of product formulations, product labels and health claims
• Responsible for shelf-life validation and NIP testing
• Provide technical information and support to other departments and customers’ request
• Assist in the implementation of food safety and quality systems and audits
• Any other duties assigned by QA manager

Job Requirements

• Diploma /Degree in Food Science or relevant field or equivalent work experience
• Strong attention to detail and accuracy in documentation
• Ability to meet deadlines and work efficiently
• Able to work independently with minimal supervision

Overall Job Purpose

Under direction of Section Lead as a lead assigned engineer (LAE), to develop, manage, and coordinate engineering proposal activities and deliverables preparation including engineering manhour estimation, engineering schedule, and material take-off along with the engineering disciplines.

To engage and manage all necessary interface issues with other departments including fabrication, installation, commissioning, and proposal team as a representative of engineering department.

Responsibilities

• To develop winning strategy and tactics jointly with Proposal Manager, to lead and manage engineering proposal activities, and to prepare deliverables in cooperation with Engineering Section Leads
• To deal with regulatory issues affecting engineering proposal works including engineering quality, cost and/or risk and to ensure that engineering deliverables always comply with regulatory requirements and MODEC’s policies
• To check and clarify allocation of the necessary resources on proposal work in coordination with Section Leads and to ensure that resources assignment to the project is well planned.
• To coordinate with Engineering Section Leads to confirm readiness of engineering tools and software, enabling engineers to meet the expectations of the Project.
• For improvement of the productivity and competitiveness, to lead the review and improvement of work systems and processes by introduction of new technology/methods, raising professional standards, and acquiring better equipment.
• To review, update, and enhance engineering proposal practices, ensuring that appropriate follow-up actions are taken
• To prepare and finalize the Engineering Execution Budget under direction of Director of Engineering Department, Proposal Section Lead.
• To develop engineering database relating with proposal and/or engineering execution
• To document lessons learnt from previous proposal and/or projects and to implement in the work

Requirements

• Minimum Bachelor or Master of Engineering
• Project Management Professional (PMP) preferred
• Minimum 15 years of relevant working experience in Oil and Gas or FPSO sector
• Preferred engineering manager and/or project manager experience.

Responsibilities

• Responsible for managing and leading Engineering Team
• Responsible for leading the team to identify and reduce waste, improve process time utilization and cost reduction initiatives to increase manufacturing productivity
• Responsible for timely and accurate completion of manufacturing routing for turn- key production work order

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in Precision/ Machining/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for setting and operating CNC Machines
• Responsible for performing preventative maintenance on product equipment
• Responsible for performing other duties as and when required

Requirements

• Min Nitec in Engineering
• Min 1 years of working experience in Precision/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing the daily production status review and update
• Responsible for material shortages review, updating to production and expediting buyer to meet planned demand
• Responsible for updating BOM for Eco approval and reviewing materials impact
• Responsible for date change and customer demand report review for new order
• Responsible for customer demand report review for new order and date changes

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 3 years of working experience in Planning in semiconductor or related manufacturing industries

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:-

1) Answering phone calls, attend to customer enquiry etc.

2) All administrative matters, data entry and manage email correspondence

3) Microsoft office, ie. Word, Excel, PowerPoint

4) Assist and support Project Team in the project administrative duties / deliverables

5) Liaise with supplier for quotation, ordering & arranging of goods delivery / installation on site

6) Preparation Quotations from tender drawings to client

7) Submit Claims for the project

8) Preparation invoice & Delivery Order

9) Update invoice / Payment

10) Follow up for payments

11) Update project profiles

12) Preparation Purchase Order for Supplier

13) Document filing

14) Any ad hoc duties assigned

Working hours :-

Monday to Friday - 9am to 6pm

Saturday - 9am to 1pm

5.5 Days work week

Requirements:-

1) At least 2 years in relevant field of work.

2) Proficient in English, Proficiency in Chinese is also preferred.

3) Proficient in MSOffice Excel, Word, Outlook.

4) Able to understand Construction Drawings.

5) Good communication and people skill.

6) Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good

team player & able to meet tight deadlines.

7) Singapore and SPR preferred.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Executive Assistant (EA) will support a total of three Senior APAC leaders - the Supply Chain Directors and Warehouse & Distribution Director. The EA responsibilities are broad and diverse, include scheduling meetings and appointments across multiple time zones, organizing travel, hosting visitors at our office, and provide general administrative support to the business.

This role plays an important role ensuring all administrative tasks are performed timely and in great execution. The role will also be working closely with procurement team to procure items in a cost effective and timely fashion to support the business needs.

Major Accountabilities

• Provide high level administrative support to the Leaders, including managing their calendar, scheduling appointments, and coordinating meetings
• Coordinate events assigned by leaders including workshops, team building in country and off countries.
• Coordinate travel arrangements, including booking hotels and ground transportation, visas, preparation of detailed itineraries with the overall objectives of maximizing participants’ time
• Anticipate potential conflicts (i.e., schedule issues, critical meetings, location issues) and raise to address/resolve in advance whenever possible
• Organize and assist with online, hybrid and in-person events and large team meetings (e.g., team dinners, leadership off sites, quarterly department calls, leaders’ one to one sessions with direct reports, company wide events)
• Prepares materials including presentations, minutes taking in key meetings where needed and ensure country heads have access to key meeting information including agenda, presentation materials and other relevant meeting information ahead of time
• Act with high degree of independence as liaison with inside (within country and with region) and external contacts
• Manage / Create Purchase orders (PO) for activities conducted by the departments
• Ensure completion of expense reports on Concur for the leaders you support according to finance travel & expenses guideline
• Manage the department administration budget and work with all functions to ensure strong support to their administrative needs in the most cost effective way possible, including procurement of office supply needs and other consumables as required.
• Collaborate with department team members on activities to engage in learning and self-development
• Greet and engage internal and external visitors, including providing necessary preliminary information and ensuring professional interaction at all times.
• Support ad-hoc request required secretariat assistance

Education:

• Diploma certificate and above

Experience

• Minimum 5 years of executive experience supporting Senior Management; preferably in a head / regional office location.
• Experience with event planning and/or working with event planning companies.
• Experience of calendar management across multiple time zones
• Excellent computer and technology application skills with competency in Microsoft Office applications, particularly Excel, Word and PowerPoint

Key Competences / Behaviours

• Organised, detail-oriented and responsible
• Maintains confidentiality and posses sense of urgency
• Ability to manage multiple tasks/projects simultaneously under pressure in a busy environment
• Good communication and interpersonal skills
• Able to work independently and self-initiative
• Work effectively as a team player in a collaborative environment as well with EA peers and members of the greater organization

Languages:

• Proficiency in English

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Responsibilities:

• To develop business opportunities for EMR (Electronic Medical Record) for specialist center and clinic.
• To follow up on sales leads.
• To determine business opportunities by analyzing business needs.
• To develop and maintain marketing collateral (brochures, presentation slides, corporate website, etc.).
• To develop a strong technical and domain knowledge of all Company solution, products and services.

Requirements

• Diploma/Bachelor Degree in Business Administration/Marketing/IT or equivalent.
• High-level of knowledge in software technology.
• At least 1 year relevant experience in similar industry.
• Excellent written, verbal communication, presentation and negotiation skills.
• Able to work independently, as well as a team player.
• Proactive self-starter with an analytical and creative mind.
• High commercial acumen and a record of confidence dealing with middle managers through to decision makers.
• Healthcare IT experience is very much advantageous.

Job Description

• Sales of electronic components
• Execute marketing plans for the franchised products
• Establish new customers and suppliers
• Provide above satisfactory support and service to customers
• Consistently meet, and preferably exceed, monthly sales budgets
• Completely responsible for purchase and sales

Job Requirements

• Someone with 2 to 5 years’ experience in any sales role
• Tele-sales expert with effective follow-up skills
• Professional & articulate communicator with good presentation skills
• Strong sense of responsibility without losing sight of results

Job Responsibilities:

The role will encompass all tasks related to Lazada and Shopee.

• Product Listing & Delist
• Product listing thumbnail Optimising
• Monthly sales and reporting
• Coordination with buyers’ promotions
• Execute price updates
• Plan and execute digital marketplace campaigns
• Plan and run Digital Ads/budgeting
• Liaise marketplace KAM for all campaigns
• Monitor and handle orders fulfilment
• Customer enquiries and complaints
• Marketplace Chat Service
• Marketplace CMS – Blasting
• Banner and creative Requestion
• Create and keep track marketplace vouchers
• Handle Returns/Refund
• Resolve all billing and discrepancies
• Ensure sufficient stocks on all e-platforms
• Raise PO/RPO for vendors

Job Requirements:

• Preferred candidate with at least Diploma in Marketing/Business/Mass Communications or relevant
• Minimum 2 years’ experience in E-Commerce is required
• Familiar with Microsoft Excel like pivot, formula
• Able to analysis data and sales data
• Excellent communication and interpersonal skills in both written and verbal.
• High initiatives with positive energy and possess positive attitude towards learning.

Key Job Purpose:

• Work with Business functions’ business process owners (BPOs) to implement in-house business application software together with Business Application Management (BAM) team and other BPE Leads.
• Review and implement appropriate change requests for in-house business application software.
• Provide post-implementation support to end users of business applications.
• Develop any process enhancements and improvements.
• Managing multiple ongoing projects and its stakeholders related to Process Enhancements.

Job Responsibilities:

Part of an implementation team to implement in-house business application software:

Participate in business blueprints and designs for in-house business applications and ensuring -

• appropriate cross-functions and cross-affiliates reviews of such business blueprints
• the maximum level of global and region standardization that is possible
• adherence to corporate governance framework
• the processes are efficient across business functions and does not impede other functions from carrying out their activities after implementation.
• Liaise with BPOs to ensure the blueprints and designs are appropriate and suitable to address operational needs whilst ensuring such business blueprints adhere to corporate governance framework.
• Work with BPOs to develop and/or change business processes as appropriate to ensure success of business application implementation.
• Support integration testing, user acceptance testing, end-user training and go-live support.

Review and implement appropriate in-house business application software change requests:

Review change requests received from users with BAM to ensure that such change requests are appropriate and suitable for operational needs whilst ensuring -

• the maximum level of global and region standardization that is possible
• adherence to corporate governance framework
• the processes are efficient across business functions and doesn’t impede other functions from carrying out their activities after implementation.
• Work with BPOs in reviewing business blueprint deviations and amendment the change requests or business process with requestors, users and BAM.
• Develop and/or change business processes as appropriate to ensure success of change requests implementation.
• Support integration testing, user acceptance testing, end-user training and go-live support.

Provide post-implementation support to super-users:

• Create and implement programs that will provide refresher trainings to end-users in usage of business applications.
• Create and implement programs on-boarding new users by providing the appropriate trainings in usage of the business applications.
• Adequately address “how-to” queries from end-users.
• Adequately support users in handling complex transactions in the business applications.
• Escalate to BAM, cases that requires BAM intervention.

Review and develop any process enhancements and improvements.

Regularly review business processes (independent of any in-house business application softwares) with BPOs to improve on -

• Process efficiency
• Address corporate governance concerns
• Address external regulatory concerns
• Work with BPOs to develop and/or change business processes as appropriate to ensure success of business processes changes implementation.

Any other additional related responsibilities and project as required by Superior

Job Requirements:

• Minimum Diploma or Degree in related discipline
• At least 5 - 6 years of relevant experience in SAP ECC
• Possess good knowledge in business operations.
• Excellent oral and written communication skills in English
• Detail-oriented, Stead-fast, Self-motivated, Proactiveness

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for reading, interpreting and drawing up technical drawing specifications
• Responsible in developing, coordinating, monitoring all aspects of the operational set up for projects assigned
• Responsible for working cross-functionally with different teams and organizations
• Responsible for applying Six Sigma/Lean Manufacturing methodologies for continuous process improvements and to improve operational efficiency

Requirements

• Min Nitec in Mechanical Engineering or relevant discipline
• Min 1 years of working experience in manufacturing industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for inventory management ensuring the inventory is in healthy & good condition.
• Responsible for coordinating with manufacturing Plants and respective Supply Chain Management team to ensure materials and services are being delivered to the respective designation on time and in full (OTIF).
• Responsible for raising material/purchase requisition promptly and monitor the delivery status to ensure delivery is on-time and stock-out
• Responsible for Production Planning and Scheduling process and administrative handling.
• Responsible for performing material planning (MRP/JIT), sub-contracting and execution of raw material resources for Sales Order to meet on time and in full delivery (OTIF).

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 3 years of working experience in Production/ Material Planning in Manufacturing/ Oil&Gas/ Precision industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

About the role

We are seeking an Senior/ Executive, Claims who will assist in inpatient case assignments to enable prompt issuance of approval or decline of Letter of Guarantee or Pre-authorization requests. The ideal candidate will have a mindset of continuous improvement and change and will demonstrate curiosity, collaboration and the ability to deal with ambiguity especially in a start-up environment.

This role reports directly to the Assistant Manager, Medical Case.

A summary of the key responsibilities are as follows:

• Prompt follow-up via call or email, of inpatient case assignments with Specialists, Clinics and Hospital groups for approval or decline Letter of Guarantee or pre-authorization requests.
• Prepare of Pre-Authorization cases documents for uploading into system.
• Assist in reissuance of pre-authorization certificate as needed.
• Maintain accurate case records and all related communication.
• Any other special projects and ad-hoc duties assigned when appropriate.

About you

• Fresh Diploma or Degree graduates from the field of Biosciences, Nursing or Statistics are welcomed to apply.
• Experience in Healthcare/Insurance/Third-Party Administrators industries will be advantageous.
• Ability to communicate clearly in both writing and verbally.
• Ability to handle and mediate sensitive issues calmly, empathetically and professionally.
• Strong attention to detail and comfortable to work in a fast-paced environment.
• Proficient in Microsoft Office applications.
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun!

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

You will be trusted to handle the following duties:

• Edit and encode media content to meet required specifications, guidelines and delivery formats
• Process and synchronize subtitles for video contents
• Complete other related tasks as assigned by the management

We are looking for candidate who are:

• ITE or Diploma holders in media, multimedia, film or relevant field are welcome to apply
• Proficient in Adobe Premiere Pro, After Effect, SoundForge
• Working knowledge in editing software such as TMPGEnC, Reaper, or similar is a plus
• Working knowledge of Subtitle Edit is a plus
• Experience in creating showreel is a plus
• Good eye for details
• Strong time management and teamwork skills
• Good command of English and Mandarin in order to liaise and communicate with Chinese business associates
• Guidance will be provided to onboard smoothly

We are looking for a Project Executive to prepare, schedule, coordinate and monitor the projects that are being assigned to him/ her. Reporting to the Project Manager in the Project Team, he/ she will

• Work together with the clients, either at our office or client’s locations, to understand their needs and translate them into an actionable plan with the team.
• Work closely and communicate effectively with project manager, and other project team members to create and deliver quality solutions for the clients.
• Perform quality control work, taking into considerations of the budget, schedule, and plans.
• Keep track of project status and provide regular reports.
• Assure all the deadlines are being met.
• Any other ad-hoc tasks to support the business needs.

Requirements:

• Diploma or Degree in Engineering or relevant field
• Proven working experiences as a project engineer
• Project management and organizational skills
• Commitment to exceed customer’s expectations
• Time management and organization skills

Good to Have

• MS Office Skills
• Microsoft Project Skill
• Dynamic Business Central knowledge will be an advantage
• Negotiation skills

Position Summary:

The Operations Intern at Chello, a leading fashion online brand, is a detail-oriented and motivated individual seeking hands-on experience in the operational facets of a dynamic e-commerce environment. This role involves actively contributing to the efficient execution of day-to-day operations, collaborating with cross-functional teams, and gaining valuable insights into the intricacies of supply chain management and order fulfillment.

We are seeking a proactive intern who is passionate about the fashion industry and eager to play a vital role in enhancing Chello's operational excellence. The Operations Intern will work closely with the operations team, contributing to various aspects of the supply chain and operational processes.

Key Responsibilities:

1. Order Fulfillment:Assist in processing and fulfilling customer orders accurately and in a timely manner.
   Collaborate with the operations team to maintain high standards of order fulfillment efficiency.
2. Inventory Management:Support in monitoring and optimizing inventory levels to meet customer demand.
   Contribute to inventory tracking and reconciliation processes.
3. Supply Chain Coordination:Assist in coordinating with suppliers and logistics partners to ensure the smooth flow of raw materials and finished products.
   Participate in initiatives to optimize supply chain processes.
4. Quality Control:Participate in quality control procedures to uphold Chello's product quality standards.
   Work with the team to address any issues related to product quality and packaging.
5. Process Improvement:Contribute ideas to identify opportunities for process optimization within the operations workflow.
   Collaborate with the operations team to implement improvements that enhance overall efficiency.
6. Customer Support Collaboration:Work closely with the customer support team to address operational queries and ensure a positive customer experience.
   Learn about the crucial intersection of operations and customer satisfaction.
7. Data Analysis:Assist in analyzing operational data to identify trends and areas for improvement.
   Contribute to the development of reports related to order fulfillment, inventory levels, and operational performance.
8. Team Collaboration:Actively participate in cross-functional team meetings and collaborate with colleagues from various departments.
   Embrace opportunities for learning and growth within the operations team.

Qualifications:

• Currently pursuing a Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business, or a related field.
• Strong interest in the fashion industry and e-commerce operations.
• Basic understanding of operational processes and a keen willingness to learn.
• Detail-oriented with strong organizational and time management skills.
• Effective communication skills and the ability to collaborate in a team-oriented environment.
• Proactive attitude and a desire to contribute to the success of operational processes within Chello, the premier fashion online brand.

If you are passionate about fashion and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

Job Description

• Provide excellent customer service to handle general incoming billing and account inquiries, and resolve customer’s concern.
• Verify and process applications such as account opening, closing, and modification.
• Verify and process bills generated from system in an accurate and timely manner. Perform billing adjustment, mass charges/rebates when required.
• Handle payment collection tasks and ensure smooth file transfers for payment interfaces.
• Send reminder letters for overdue payments, follow up on arrears, and raise appropriate actions to ensure timely resolution.
• Coordinate closely with client and third-party vendors to ensure smooth communication, facilitating efficient billing operations.
• Assist in software related enquiries. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.

Essential Skills and Experience

• At least 2 years of experience in day-to-day operational support in areas such as billing, accounting, customer service, or credit control.
• Experience in the electricity retail or utility industry would be an advantage.
• Minimum qualification of GCE ‘O’ level, Diploma, Degree or equivalent in the relevant field.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

Job Summary

The role of the Senior Human Resource Executive (SHRE) entails overseeing the company's human resources. This covers the full spectrum of human resource functions. This includes recruiting, training, and supervising employees, as well as ensuring adherence to current labour regulations. Additionally, the SHRE will collaborate with the management team to establish and execute initiatives aimed at enhancing employee performance, while also addressing any concerns raised by employees.

Job Responsibilities

• Support the management in overseeing the HR Department and managing all HR functions
• Prepare monthly payroll and other payroll-related tasks
• Maintain and manage employee records in the company payroll system
• Handle work pass administration, including applications, renewals, cancellations, and issuance
• Carry out daily HR duties, from onboarding to offboarding
• Coordinate with all departments regarding hiring plans, resignations, confirmations, and other HR matters
• Maintain and manage staff leave and attendance records, including entering leave types, handling entitlements, processing applications, collecting and approving certificates, and monitoring daily employee attendance
• Administer training matters, such as coordinating internal and external courses, updating and maintaining training records, and more
• Ensure timely and accurate submissions for all government and related claims, such as CPF, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR8A & IR21), and others
• Prepare weekly and monthly reports promptly and accurately
• Provide guidance and address employee inquiries on HR matters
• Take on ad-hoc tasks as assigned by the management team whenever necessary

Job Requirements

• A minimum of a Diploma in Human Resource Management, Business Administration, or a related field of study is required
• Candidates must possess at least 5 years of relevant work experience
• Familiarity with the Times Payroll/Human Resource System will be beneficial
• Candidates should have a minimum of 3 years of experience in processing payroll
• Excellent communication and negotiation skills are essential
• The ability to handle pressure and manage multiple tasks is necessary
• Proficiency in administrative tasks and computer literacy is required
• We are seeking an individual with a mature and sociable disposition, someone who can effortlessly connect and interact with employees across all levels of the organisation.
• Proficiency in Microsoft Word, Excel, and PowerPoint is a prerequisite.

Position Objective

Work closely with Head of Camp Asia and Camp Asia Manager to ensure comprehensive support across both year-round Academy businesses and seasonal Holiday Camps. Support includes administrative work, event management, procurement as well as basic finance and recruitment for Camp Asia’s Academy and Holiday. Responsibility also includes monitoring net income after expenses for Academy and balance between revenue optimization and expense control.

Primary Responsibilities: Camp Asia Academy

Operations:

• Coordinate with school Athletics, Swimming, Facilities, Maintenance, Security, AV, and IT departments to ensure smooth running of holiday camps and weekly programmes.
• Logistical support during Academy: individual Academy set-up, registration area set-up and the management of event staffs/teaching assistants
• Proactively handle any arising issue and escalate any emerging problems to the Camp Manager/Head of Camp.
• Propose ideas to improve the quality and smooth-running of Academy operations.
• Designate and manage roster/schedule of event staffs/teaching assistants.
• Work closely with Academy coaches/Camp Manager/Head of Camp to ensure the camp experience is of the highest quality.
• Manage Academy website including ‘live’ calendar to display black-out dates and events etc.

• Customer Service:

• Communicating information pertaining to bookings made for Academy Programmes to parents.
• Provide exceptional customer service ensuring all enquiries via telephone, email and face-to-face are acknowledged and answered with speed and professionalism.
• Support customers with the online booking process and Academy enquiries.
• Ensure accurate and up-to-date knowledge of Camp Asia’s offerings & USPs
• Continuously work to move enquiries into bookings, always providing high level of customer service.
• Investigating and solving customer’s problems with bookings, dealing with customer complaints and parent concerns.
• Track termly ‘black-out dates and email customers about changes/postponements every week.

Administrative:

• Provide termly attendance sheets for each session of each Academy to share with coaches.
• Manage Academy website including ‘live’ calendar to display black-out dates and events etc.
• Handling all count totals for camps and Camp Academy programmes.
• Collaborate with Marketing Executive to ensure brand awareness of each Academy programmes.
• Track invoices and timesheet from all partners and coaches
• Complete P&L statements for each Academy term

Secondary Responsibilities: Camp Asia Holiday Camps

• Work closely with Camp Asia Manager and Operations Executive to provide logistical support for Camp Asia holiday camps.
• Logistical support during holiday camps: individual activity set-up, registration area set-up and the management of event staffs/teaching assistants and more
• Work closely with the Customer Service team to provide customer service support for Camp Asia holiday camps.
• Continuously work to move enquiries into bookings, always providing high level of customer service.

Position Requirements

• Enjoy working with children in a school/camp environment.
• Strong verbal and written communication skills
• Ability to multi-task, work independently and as part of a small and dynamic team.
• Good Microsoft office skills especially Excel
• Strong Customer Service/ Sales experience with the ability to convert customer enquiries to sales.
• Able to work on weekend to reply to enquiries, emails, and phone calls and for events and weekly weekend programs.

Qualifications

• Degree or Diploma qualifications
• At least 2 years’ experience in office administration and events management

Contacts

• Head of Camp Asia
• Camp Asia Manager
• Marketing Executive
• Academy Coaches
• School Athletics Departments
• Facilities and Maintenance Teams

Working Conditions

• Based in schools for Camps season and Academy programmes
• Based in regional office/home during “non-camp” and “non-academy” times
• School environment during school holidays for “camp” seasons
• Dynamic and fast-paced environment.

Terms of Employment

• Working Hours: 9.00am – 6.00pm, Mondays to Friday 9.00am – 1:00pm, Alternate Saturday
• Holiday Camp: 7:30am – 4:30 pm, Monday to Friday (up to 16 weeks/year)
• Annual Leave: 15 days
• Medical Benefits: Local medical insurance provided the applicant is not currently covered
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background check: Required

Safeguarding

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, s/he must report any concerns to the School’s Designated Safeguarding Lead or to the Head of School or indeed to the Regional CEO or Safeguarding Manager - Asia so that a referral can be made accordingly to the statutory services.