Responsibilities:

• Acquire new clients through direct outreach, referrals, and leveraging existing networks.
• Execute outbound campaigns (phone calls, emails, etc.) to generate sales opportunities.
• Identify and explore opportunities in both new and current markets.
• Develop and customize proposals to address each client's unique business needs.
• Engage with clients to understand their requirements and provide tailored solutions.
• Formulate strategies for lead follow-up and identify new prospects to pursue.
• Prepare and present pitches and presentations to prospective clients.
• Collect client feedback and make necessary adjustments to improve offerings.
• Build and maintain strong, long-term relationships with current and potential clients.
• Ensure high-quality customer service through regular follow-ups with clients.
• Convert proposals into finalized, signable contracts.
• Offer reliable feedback and provide after-sales support.
• Sustain meaningful relationships with existing clients to ensure continued business and client retention.

Product Marketing Executive - FMCG - Woodland

5 days work/week

Monthly Salary

$3,500 - $4,000

Job Description

• Design and execute marketing campaigns across various channels, including social media.
• Develop annual marketing plans and oversee A&P budgets to optimize resource allocation.
• Analyse sales performance data and market trends to contribute to campaign effectiveness.
• Monitor competitive landscapes and industry developments to support marketing strategies.
• Create insightful reports and presentations for management and sales team reviews.
• Build strong relationships with internal teams and external partners including creative agencies and suppliers.
• Work closely with product development team on packaging design, product enhancements and new product development.
• Manage daily operations, including monitoring product inventory and responding to consumer feedback.

Requirements

• A passion for marketing and product management, with a creative mindset for developing innovative campaigns.
• Diploma or Degree in Marketing or a related field.
• Min. 2 years of relevant experience, preferably in FMCG sector.
• Good analytical skills, able to translate data into actionable insights.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment
• Familiarity with digital marketing tools and platforms.
• Proficient in Microsoft Office suite.

Are you a detail-oriented individual with a passion for customer service? We are an international household goods removal company looking for a dedicated and proactive Customer Service cum Documentation Executive to join our dynamic team.

Position: Customer Service cum Documentation Executive
Location: 705 Sims Drive, #01-05 Shun Li Industrial Complex, Singapore 387384
Type: Full-time
Salary: [S$ 1600.00 – S$ 2000.00]

Key Responsibilities:

• Provide customer service by addressing inquiries, resolving issues, and offering support to clients over phone and email.
• Manage and process documentation related to shipments, customer interactions, transactions, and internal processes.
• Must be a team player and able to work with minimal supervision.

Requirements:

• Relevant experience in customer service or a related field.
• Good communication skills, both written and verbal.
• Ability to multitask and manage time effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Diploma/ A Level or GCE O level or equivalent experience in

customer service or administration.

· Must be Singaporean or PR

Why Join Us:

• Opportunity to work in a supportive and independent environment.
• Competitive salary and benefits package.
• Working Hours: 8.30 am – 5.30 pm (weekdays)
  8.30 am – 12.30 pm (Saturdays)

How to Apply: Interested candidates should send their resume with a cover letter outlining their qualifications and experience to: [email protected] or telephone: 62229792.

We look forward to hearing from you.

About Groworx Global

Groworx is an innovative and fast-growing leader in International Recruitment, Training, and Healthcare Outsourcing Solutions. We bridge critical workforce gaps globally, particularly in aged and healthcare sectors, impacting thousands of lives. Our mission is to create a world where exceptional talent connects with purpose-driven organizations to deliver exceptional care and services.

As part of our ambitious growth strategy, we are expanding our operations through innovation, market expansion, and strategic acquisitions.

Position Summary

The CEO & President will serve as the visionary and strategic leader for Groworx Global. The role requires a dynamic, entrepreneurial leader with exceptional business acumen, proven experience scaling businesses, and the ability to inspire a diverse, globally distributed workforce. This individual will be responsible for shaping and executing the company’s strategic direction, driving revenue growth, and ensuring operational excellence while maintaining the organization’s mission and values.

Key Responsibilities

Strategic Leadership

• Develop and execute a comprehensive strategic plan to drive growth and expansion.

• Identify and pursue new markets, revenue streams, and business opportunities, including strategic acquisitions in HR consultancy, mobility consultancy, and medical outsourcing.

• Drive innovation in international recruitment, training, and migration services to maintain a competitive edge.

• Build and nurture relationships with key stakeholders, including board members, clients, government agencies, and industry partners.

Operational Excellence

• Oversee all aspects of the organization, including recruitment, training (Groworx Academy), deployment, and client delivery operations.

• Drive the adoption of cutting-edge technology solutions (e.g., ROVO AI, Microsoft Co-Pilot, Fireflies AI) to enhance productivity, transparency, and efficiency.

• Foster collaboration across the matrix structure, ensuring alignment among Project Managers and Delivery Departments.

• Establish and enforce policies such as the English Only Policy (EOP) to ensure a cohesive organizational culture.

Business Development & Growth

• Lead the global expansion of Groworx into new geographies (e.g., UK, Europe, Canada) and industries.

• Strengthen Groworx’s brand as a thought leader in aged care and healthcare recruitment, training, and outsourcing solutions.

• Cultivate partnerships with aged care providers, government entities, and healthcare organizations worldwide.

Financial & Organizational Stewardship

• Manage the financial health of the company by driving revenue growth, managing costs, and ensuring profitability.

• Develop and implement robust financial and operational performance metrics.

• Build a high-performing leadership team to support growth and succession planning.

Culture & Values

• Lead by example to inspire a culture of excellence, integrity, and innovation.

• Drive initiatives that promote diversity, equity, and inclusion across the organization.

• Celebrate achievements such as the movement of care workers through initiatives like the annual CareBeyond festival.

Qualifications

Experience

• 15+ years of leadership experience, including C-suite roles, in recruitment, healthcare, outsourcing, or related industries.

• Proven track record of scaling businesses, managing P&L, and achieving sustainable growth.

• Experience in cross-border business operations and working with diverse, multicultural teams.

Skills & Competencies

• Visionary leadership with the ability to inspire and align teams around a common goal.

• Strong strategic thinking and problem-solving abilities.

• Exceptional interpersonal and communication skills.

• Expertise in international business development, partnerships, and market expansion.

• Financial acumen, including budgeting, forecasting, and performance management.

• Adaptability and resilience in a fast-paced, high-growth environment.

Education

• MBA or equivalent advanced degree preferred.

• Bachelor's degree in business, healthcare management, or a related field required.

What We Offer

• Competitive executive compensation package with performance-based incentives.

• Opportunity to lead and shape a global organization with a transformative mission.

• Collaborative, diverse, and dynamic work culture.

• Professional growth and leadership development opportunities.

Application Process

Interested candidates should submit their resume and a detailed cover letter outlining their suitability for the role and vision for Groworx Global to [insert contact or email address].

Join us in building a future where talent knows no boundaries, and lives are transformed globally!

Job Description: Admin Executive

Location: Singapore

Position Overview:
We are seeking an organized and detail-oriented Admin Executive to manage and support essential administrative functions. The ideal candidate will ensure efficient office operations and uphold company standards in various administrative tasks, including monthly claims processing, petty cash management, travel bookings, and office supplies coordination.

Key Responsibilities:

1. Monthly Claims Processing: Compile, review, and submit monthly claims in a timely manner, ensuring accuracy and adherence to company policies.
2. Petty Cash Management: Maintain and manage petty cash transactions, reconcile expenses, and prepare financial reports as needed.
3. Basic Accounting Duties: Assist with basic accounting tasks such as data entry for financial transactions, maintaining records of accounts payable and receivable, and supporting month-end financial closing activities.
4. Travel Bookings: Coordinate and book travel arrangements for employees, including flights, accommodations, and other travel-related needs.
5. Stationery and Pantry Supplies Ordering: Monitor inventory levels, order necessary office supplies and pantry items, and ensure timely replenishment to avoid disruption.
6. Office Management: Oversee day-to-day office operations, maintaining a well-organized and efficient work environment.
7. Office Upkeep: Ensure that the office premises are clean, safe, and conducive for work by liaising with external vendors and service providers for maintenance and repairs as required.
8. Administrative Support: Provide general administrative support to various departments as needed, including document preparation, scheduling meetings, and handling correspondence.

Requirements:

• Proven experience in administrative roles or a similar position.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic knowledge of accounting principles and financial procedures.
• Ability to work independently and as part of a team.
• High attention to detail and commitment to quality.

• Provide general administrative support to Sales Department
• Attend to inbound calls and liaise with customers and vendors on sales related matters
• Maintain proper filling, correspondence and records
• Other ad-hoc duties as assigned

Requirements:

• Minimum GCE ‘O’ level with 2 years of administrative experience in any field
• Proficient in Microsoft Office
• Good communication and interpersonal skills

*5 days Workweek

*Medical and Dental Reimbursement

Job Description

• Prepare and monitor long-term and short-term inventory and procurement planning
• Ensure smooth material flow and sufficient quantity for production
• Responsible for the sourcing and purchasing of Raw & Packaging materials, semi-finished good, spare parts and office used equipments etc
• Liaise with various International and Local new suppliers to source for new products
• Manage good relationship with current suppliers
• Obtain the highest quality materials at competitive prices
• Negotiate for competitive price from few quotations
• Review and issue supplier / subcontractor evaluation report
• Ensure the purchasing system and procedure comply with the QMS and Food Safety programs
• Maintain and update ISO / HACCP / BRC documentations

Job Requirement:

• Bachelor Degree / Diploma or equivalent in Business / Supply Chain
• Class 3 Driving License
• At least 2 years' of procurement experience in manufacturing industry
• Proficient in an ERP system, preferred with Business Central 365 (Microsoft Dynamic Nav)
• Good proficiency in Microsoft office
• A good team player, energetic and willing to work hard
• Good communication skill

Interested applicant may whatsapp resume/ cv to +65 84597671

1) Managing of operations for client - Nomination from Financial Institutions (FIs) on platform, processing booking requests

2) General enquiries from FIs (Settlements, System enquiries)

3) Manage overseas Financial Institutions Transaction Fees Recovery

4) Reports processing – Monthly, Quarterly, Bi-Yearly and yearly declarations

5) Invoice verification – Monthly SWIFT invoices, fees recovery

6) Arranging of Meetings and provide logistical support

Diploma in any discipline

JOB DESCRIPTION

•⁠ ⁠provide administrative, operational and secretarial support

•⁠ ⁠manage data entries and liaise with bookkeeper monthly for accounts

•⁠ ⁠handle freight & logistics matters

•⁠ ⁠maintaining office supplies

•⁠ ⁠processing of staff claims

•⁠ ⁠assist in work pass services

•⁠ ⁠manage company’s vehicle season parking, insurance and inspection for road tax renewal

•⁠ ⁠ad-hoc duties when required

REQUIREMENT

•⁠ ⁠minimum 1 year experience in administrative field

•⁠ must be organised, proactive, responsible and able to work as a team

•⁠ must be proficient in Microsoft Office and Xero

•⁠ must be bilingual in English and Mandarin due to nature of business associates

• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

Key Responsibilities:

1. Prepare and maintain clients’ accounts – accounts receivables, accounts payables, reconciliations, and invoicing.
2. Support in preparing monthly, quarterly, and year-end closing of accounts.
3. Assist in GST Filing and maintain proper filing of accounting statements and records.
4. Ensure the accuracy of financial documents and compliance with relevant laws and regulations.
5. Liaise with clients on statutory and corporate compliance matters.
6. Take up additional duties to support the team.

Qualifications:

1. Diploma in Finance or Accountancy with at least three (3) years of relevant working experience in an accounting firm or shared services centre.
2. Sound analytical and meticulous in numbers.
3. Good communication with sound interpersonal skills and enjoy teamwork.
4. Ability to work independently with strong accountability.
5. Experience working with accounting softwares for Quickbooks, XERO, etc is preferable.

As a Finance Executive, you will support in media finance operations, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring, analysis and closing
• Month-end closing process
• Issue/check billing instructions to shared service team and ensure 100% billing completion before end of following month of activity
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve/respond to client billing queries
• Resolve issues in supplier invoices in co-ordination with Media/Operations team
• Work closely with respective teams on issue resolutions
• Regular WIP meeting with Stakeholders
• Accounts Payable responsibilities

Join us as a Housekeeping Executive in Hotel Indigo Singapore Katong & Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who is responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the housekeeping department for both hotels.

• Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up.
• Communicate information received to Housekeeping employee.
• Transmit FCS requests via BPN and VServe.
• Assists all administrative duties in Housekeeping.
• Updates and prepares proper documents for filling.
• Work collaboratively with maintenance team for room maintenance issues with tracking sheet and follow-up on outstanding repair works.
• Maintaining records related to day-to-day operations of Housekeeping.
• Manage storage areas
• Maintain adequate stock levels
• Complete stock takes as required
• Coordinator training required for Housekeeping department.

Qualifications and Requirement:

1 year experience in administration and coordination. Skill of operating Opera PMS, BPN, PowerPoint Presentation, Data Analyst preferred.

Required Skills:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Able to read, write and communicate in English
• Excellent communication and coordination skills
• Computer literate and proficient in the use of Microsoft Office software

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo and Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

• Assist the Operations Manager in planning and coordinating the daily clinic operations activities and resource utilization to ensure cost efficient and effective management of the clinic.
• Alongside with a partner, both of you will ensure the efficiency of the day-to-day operations of a polyclinic and be responsible for the management of the operations team in service provision and patient care.
• You will also be involved in planning and implementing strategies, proposals and activities to improve work processes and service quality, and work in collaboration with the clinical, nursing and allied health professionals.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Are you passionate about Media technology and enjoy supporting the needs of a dynamic school environment? We are looking for a dedicated Multimedia Support Executive to join our team. You will play a crucial role in ensuring the smooth operation of all AV systems, supporting school events, and enhancing the teaching and learning experience through effective AV solutions.

Key Responsibilities:

• Provide Support in terms of Photography & Videography
• Archive, manage and organise the school’s media collection.
• Oversee and manage AV systems in special rooms, including auditoriums, ensuring smooth operation of sound control panels, microphone setups, and matrix systems.
• Manage AV assets, including maintenance, replacement, and inventory.
• Support school events and providing technical assistance.

Qualifications:

• Diploma or equivalent relevant qualification.

Skills & Experience:

• At least 1 year of relevant working experience
• Prior experience in handling AV/ICT equipment is a plus.

Why Join Us?

• Dynamic School Environment: Play an important role in supporting a vibrant and engaging school community.
• Impactful Work: Contribute to the enhancement of teaching and learning experiences.
• Growth Opportunities: Be part of a forward-thinking team with opportunities to expand your skills in Multimedia and IT integration.

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

Work Location:

· Thomson Plaza

· Willing to travel to other branches when required (Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza)

Work Days:

· Monday-Friday: shifts between 10am-10pm

· Saturday-Sunday: 8am-6pm

· Able to work shift hours and on weekends (4 weekdays and 1 weekend)

· 44 hours per week

Job Responsibilities:

· Service oriented

· Acquire and maintain strong knowledge of the organisation's programmes, services and processes

· Keep abreast of latest MOE initiatives to stay relevant with customers' needs

· Actively promote and upsell programmes to both prospective and existing customers

· Attend to customers' needs and enquiries in a prompt and service-oriented manner

· Build rapport and maintain a positive relationship with all stakeholders

· Handle all walk-ins, phone, text messages and online enquiries in a warm, earnest and professional manner

· Meticulous and detail oriented to ensure administrative duties like registration and enrolment data are accurately captured

· Maintain an updated record of customer interactions, including inquiries, feedback and complaints

· Provide support and assistance to teachers and students whenever required

· Uphold a strong communication platform between teachers and parents

· Assist in other adhoc duties as assigned

Job Requirements:

· Minimum Diploma holder

· Strong proficiency in spoken and written English

· Proficient with Google Docs, Google Sheets and Microsoft Office

· Good team player with ability to work with minimal supervision

· Prior experience in education industry would be advantageous

Please note that the position and remuneration can be negotiated based on the candidate's relevant experience(s).

To submit your application, you can also drop us an email ([email protected]) with the position that you are applying for and a copy of your resume.

We regret to inform that only shortlisted candidates will be contacted.

Our client is a Fortune 500 company and a prominent global investment banking, securities, and investment management firm. The team is looking for an executive and administrative assistant to join them on a 6-months contract with potential extension.

Job Responsibilities:

• Provide administrative support in a team oriented environment
• Share responsibilities with other members of the phone team
• Coordinate and schedule complex meetings and phone/video conference calls
• Manage a high volume of incoming phone calls; place, receive, screen and route calls
• Take detailed and accurate messages
• Maintain busy calendars, prioritize meeting requests and related logistics
• Book travel arrangements and process expense reports timely
• Compliance with firm policies and guidelines
• Perform general administrative duties including but not limited to time entry, copying, scanning, archiving and other ad hoc projects as requested

Requirements

• Excellent interpersonal and communication skills
• Attention to detail, proactive and efficient with the proven ability to take initiative
• Organized; good time management skills; ability to multi-task and manage conflicting priorities
• Knowledgeable and aware of general business and corporate cultures, team player
• Proficient in MS Outlook, Word, Excel, Power Point, Zoom
• Highest degree of integrity, professionalism, diplomacy and discretion required
• Responsible and responsive - willing to go the extra mile
• Excellent telephone communication skills
• Able to handle confidential information appropriatelymake suggestions to improvements in the invoice processing

If you are interested, kindly send your resume (in MS Word format) Erin at [email protected] stating your salary expectations & availability to take it forward.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Accounts Recievable Executive

Job Description & Requirements

• Perform day-to-day operations of the Accounts Receivable function in accordance with the organization's accounting policies, procedures, and internal controls.
• Perform bank reconciliations, receipting of incoming funds, handling of refunds to customers as well as prepare schedules for month-end and year end closing and provide financial data for management reporting.
• Involved in systems’ enhancement and any other ad hoc duties as and when assigned by the supervisor.

Requirements:

• Areas of study in Accounting/ Business/ Finance
• Proficient in MS Office, especially MS Excel.
• Preferably knowledge of Workday system
• Meticulous, good communication and interpersonal skills
• Proactive, good team player, willing to take up challenges and able to work under pressure to meet tight reporting deadlines
• IT savvy

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

Job Description:

• To gain knowledge about the organization or company.
• To set performance goals with the upper management.
• To educate in company policies.
• To monitor the progress of performance with key trainers and senior management.
• To receive training from supervisors of related departments such as finance, operations, sales, IT.
• To observe experienced staff and gain knowledge about procedures, methods and standards that are required for performing departmental duties.

Requirements:

• Ability to soak up as much knowledge during the training.
• Must be matured and adaptable.
• Must have good people skills.
• Must possess a desire for teamwork.
• Should be proficient in using computer.
• Good organizational and analytical skills.
• Must be a quick learner.

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you. Join HipVan's operations and customer happiness team to help us improve and exceed our customers' expectations when they shop with us! In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Job Description

- Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat
- Monitoring and maintaining the highest standard of customer services across all platforms
- Going the extra mile to ensure customers’ needs and expectation are met
- Actively involved in refining customer experience through customer feedbacks and observing daily operations
- Ensuring high levels of customer satisfaction by delivering excellent service.
- Proactive and initiative to constantly improve internal processes
- Work closely with cross functional team members (merchandising, operations)

Requirements

- Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry
- Cheerful and friendly disposition when communicating with customers
- Strong sense of dedication to our customers’ happiness
- Process-oriented and good attention for detail
- Accountable and responsible team-player
- Able to work independently and also as a team
- Past experience in either operations or customer service will be a plus
- Highly organized and motivated, a team player and fast learner

Kindly send resume to [email protected], only shortlisted candidates will be contacted.

Nucleus Global is a leading healthcare communications group with employees around the globe. Our clients are top global pharmaceutical companies, scientific societies and non-governmental organisations.

We place the highest value on the scientific knowledge and expertise of our employees in the belief that good science is an important part of good communication. We are proud of our working environment that is stimulating, fun and employee-oriented.

The power of three of the world’s leading medical communications companies – Nucleus Global, ApotheCom and Ashfield MedComms – and the specialized services and skill sets within MEDiSTRAVA and MedEvoke combine to form Inizio Medical. With approximately 2,200 employees globally, Inizio Medical creates compelling content and engages communities to achieve outcomes that matter.

We are now looking for a talented and enthusiastic Senior Account Executive to join our team in Singapore.

As a Senior Account Executive, you will work on a variety of projects which could include scientific and strategic consultation, publications planning, and organisation of satellite symposia and stand-alone meetings, and development of a range of print and digital medical education projects. This is a role in a dynamic global team with lots of opportunity for growth and progression. You will have the opportunity to get on-site experience and cross-functional liaison internally. You will be someone who enjoys the challenge of acquiring scientific knowledge and expertise across different therapy areas and developing excellent relationships with clients. Using your project management skills and scientific expertise, you will enjoy being part of a team to deliver a range of services to clients.

To succeed, you must have a BSc in life sciences. Ideally, you will have previous experience working in a medical communications agency or pharmaceutical marketing environment. In addition, you will have meetings experience (conferences, symposia, satellite meetings, events etc.) You should have good financial understanding and have had experience with budgeting. You will also be able to work well within a team and demonstrate strong written and verbal communication skills.

In addition to a competitive salary and benefits package, we are known for our friendly and informal working environment. We are committed to developing individuals to their full potential. There are excellent opportunities for career and personal development, including opportunities to transfer your skills to other offices around the world.

Interested applicants, please apply directly to: https://job-boards.greenhouse.io/nucleus/jobs/6393349

FoodXervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.

We are looking for an office based Customer Success Executive to join our team.

The ideal candidate should have a personable character with great communication skills.

Duties and responsibilities include:

• Using all proper means in the Employee’s capacity to advise, promote, improve, develop, extend and maintain the Group’s business and to protect and further the reputation, business, interests of the Group
• Using and optimising usage of all improved and updated technological / digital software made available – including assisting for Software Implementation, Improvement and Training (i.e Zendesk, etc)
• Processing the placement of orders received from customers via phone and email.
• Respond and follow up to customer inquiries via email or phone.
• Identify and assess customers' needs to ensure high level of customer satisfaction.
• Build rapport with customers and maintain customer-client relationships.
• Provide timely solutions to customers with regards to their transactions.
• Suggest alternative purchase options to prospective customers.
• Any other ad-hoc duties assigned.

Requirements:

• Possess minimum Nitec / Diploma in any discipline.
• Beneficial to have expeirence dealing with 3PL / 4PL and Export customers, not a must have.
• Have excellent communication skills.
• Be comfortable with technology and learning new systems.
• Be a good team player with a positive attitude.
• Be organised and demonstrate ability with admin tasks.
• Be able to multi-task and work under pressure.
• Must be able to work on Saturdays, when OT is required (alternate weeks).
• Be able to start work immediately.
• Only Singaporeans may apply.

As an employee of FoodXervices Inc, you will enjoy the following benefits:

• Access to company gym facilities
• Staff discount rates for company listed products
• Free parking
• Work from home 1 day per week (After probation)

Job Highlights:

• Career development and advancement opportunities
• Hybrid working environment and office conveniently located in Raffles Place
• Variable bonus and good staff welfare

Job Description:

• Handle full sets of accounts for clients and preparation for monthly financial reporting.
• Provide professional client service and ensure reporting timelines are met.
• Prepare/Review month-end payments and online banking transactions.
• Prepare/Review GST report and filing.
• Audit liaison and drafting of financial statements.
• Preparation of XBRL submission
• Compute monthly payroll and year-end remuneration returns (e.g.Form IR8A)
• Client relationship management, including but not limited to, professional advice to clients, projects/tasks management/coordination.
• Any other ad-hoc duties as assigned.

Requirements:

• Candidate must possess a Degree in Accountancy or equivalent.
• Minimum 4-5 years of relevant working experience in handling full set of accounts.
• Those with experience in professional firms is an advantageous.
• Candidate must be proficient in English & Japanese (JLPT N2) to liaise with and to provide consultation to Japanese speaking clients stationed in Japan.
• Able to multi-task in a fast-moving environment.
• Self-motivated and serious work attitude.
• Detailed and customer-service oriented.
• A good team player.

Company Benefits:

• Quarterly townhall session & team bonding sessions with food and drinks provided
• Bi-monthly workshops & seminars for our employees to stay up to date with the relevant industrial knowledges & latest regulations.
• Comprehensive group medical and hospitalization insurance benefits.
• We encourage our employee’s professional development by offering Study Leave & professional qualification course subsidy.
• Hybrid working environment (work from home arrangement and staggered working hours)

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 3 year(s) of workin experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394