1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

senior operation manager

Occupation

Senior Operation Manager

Job Description & Requirements

Responsibilities

• Lead channels of operations - direct management of Operations Executive and Controllers, and overseeing the running of their channels.
• Oversee decision-making with response to exceptions and staff utilization.
• Strategic planning for staff management and guide business activities to achieve results
• Support Operations Manager by providing analysis on productivity, growth planning, manpower utilization
• Work with planner for optimization of routes to improve productivity
• Communicate directly with customers to manage exceptions
• Ensure accurate reports are prepared from within clusters and presented to management in required timeframe.
• Manage discipline issues for staff clusters with the aim of controlling absenteeism and operations errors.
• Provide training for staff in clusters to facilitate ongoing excellence in delivery operations; ensuring required attendance at toolbox meetings, managing controllers’ messages to staff, and ensuring effective communication to all other staff from foreign countries
• Provide timely incident reports to Customer Service manager whenever necessary

Job Requirements
- Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- At least 5 year(s) of working experience in the related field is required for this positi

Developing and implementing operational policies and procedures to ensure efficient and effective operations

• Improving systems, processes, and best practices
• Managing day-to-day operations as well as the operations team and operations department
• Ensuring that organizational processes remain legally compliant with regulations and standards
• Maintaining and enforcing health and safety guidelines
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance
• Managing budgets, forecasting, and allocating resources to help meet business and strategic goals
• Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives
• Developing and maintaining good relationships with vendors and suppliers
• Negotiating contracts with suppliers and vendors to obtain the best pricing
• Streamlining the organization’s business travel processes, including ensuring the best corporate management rates, automating expense reports, and maintaining compliance
• Performing quality assurance controls to ensure the company’s products and services meet customer expectations and monitoring production KPIs and metrics
• Developing ways to increase the quality of customer service and increase customer satisfaction
• Analyzing data and trends to identify opportunities for process improvement and cost savings
• Maintaining good supply chain management processes, including inventory management, production processes, sales, and sourcing of suppliers
• Optimizing workflows and processes to save time and money
• Monitoring the manufacturing process to ensure quality products, including production planning, production control, and quality control
• Overseeing staffing plans and supervising, hiring, and training new employees
• Reporting on operational efficiency and quality standards
• Using strong communication skills to foster a culture of innovation and productivity in the workplace
• Keeping up-to-date with industry trends and best practices
• Incorporating new technologies, operating systems, and business processes when necessary
• Maintaining service operations with the goal of ensuring sustainability across business operations
• Creating and managing conflict-resolution programs and leading conflict-management practices

Experience: 1-3 Years

Role: IT Production Support Engineer

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes.

Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the company’s policies and procedures on supply chain management will be some of your main priorities when carrying out this role.

Procurement Manager Responsibilities:

Developing procurement strategies that are inventive and cost-effective.

Sourcing and engaging reliable suppliers and vendors.

Negotiating with suppliers and vendors to secure advantageous terms.

Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

Building and maintaining long-term relationships with vendors and suppliers.

Approving purchase orders and organizing and confirming delivery of goods and services.

Performing risk assessments on potential contracts and agreements.

Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

Preparing procurement reports.

Procurement Manager Requirements:

Bachelor’s degree in supply chain management, logistics, or business administration.

Proven experience managing supply chain operations.

Experience using supply chain management software and tools, including Oracle, SAP Ariba, and/or Envision.

In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

Management and leadership skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks.

Highly organized and detail-oriented.

Excellent analytical and problem-solving skills.

We are looking to hire a finance manager with excellent organizational and analytical skills. Finance managers are expected to be detail-oriented, knowledgeable on statistics, have strong problem-solving skills, and an investigative nature.

To ensure success, finance managers should have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization. Top candidates will have outstanding communication and report writing skills with superb technical ability and fantastic negotiation skills.

Finance Managers Responsibilities:

Plan, organize, and execute financial tasks and projects of the organization.

Make estimates of funds required for the short and long-term financial objectives of the organization.

Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.

Develop and implement plans for budgeting, forecasting, and reporting.

Achieve a proper mix of equity and debt to minimize cost and maximize operational profit.

Strategize on fund procurement through banks and other financial institutions.

Prudently make investments on assets that maximize returns.

Provide financial insight and analysis to drive the business performance of the organization.

Manage and monitor metrics, KPI tracking, and reports.

Evaluate the financial performance of the organization and measure returns on investments.

Understand and calculate the risks involved in the financial activities of the organization.

Finance Manager Requirements:

Degree in finance/accounting or related (essential).

International Accounting Standards Board (IASB) accreditation (essential).

Certified Public Accountant (CPA) license (essential)

5 years of work experience as a Finance Manager (essential).

Thorough understanding of Generally Accepted Accounting Principles (GAAP).

Analytical thinker with strong conceptual and problem-solving skills.

Meticulous attention to detail with superb organizational skills.

Ability to work under pressure and meet tight deadlines.

Ability to work independently and as part of a team.

Excellent report-writing and communication skills.

Solid proficiency in Microsoft Office, SAP, and other financial planning software.

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities:

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Increasing brand awareness and market share.

Coordinating marketing strategies with the sales, financial, public relations, and production departments.

Developing and managing the marketing department's budget.

Overseeing branding, advertising, and promotional campaigns.

Managing the marketing department's staff.

Preparing and presenting quarterly and annual reports to senior management.

Promoting our brand at trade shows and major industry-related events.

Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

Bachelor's degree in marketing, finance, business administration, or similar.

A master's degree in a relevant field will be advantageous.

At least two years' experience as a marketing manager.

Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.

Extensive knowledge of marketing strategies, channels, and branding.

Superb leadership, communication, and collaboration abilities.

Exceptional analytical and problem-solving skills.

Strong time management and organizational abilities.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

Responsibilities

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog

Requirements

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Possess strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Possess good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

Responsibilities

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog

Requirements

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Possess strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Possess good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

Business Development Assistants support the business development team in identifying and pursuing new growth opportunities to meet organisational goals and revenue targets. Business Development Assistants perform administrative tasks, market research, and database management.

Job description

Identifying new business opportunities by mapping of the upcoming projects. Meeting clients and finalizing the comprehensive Facility Management deals. Conduct site surveys along with the operations team. Ensure proper market penetration in the assigned Region.

Join the Crew!

We’re looking for driven, creative minds to jump into the world of TV commercials and media production. As a Production Intern at Smallshop, you’ll get hands-on experience working on exciting projects, from pre-production to the final cut.

What You’ll Do:

- Assist with research, scouting, and pre-production planning.

- Help coordinate shoots and production logistics.

- Support the team on set to keep things running smoothly.

- Inventory of Production Supplies, Props & Wardrobe.

What We’re Looking For:

- You love the fast-paced, creative world of film production.

- You’re organised, adaptable, and not afraid to get hands on.

- Available to work flexible hours, including some weekends and shoot days.

Ready to roll?

Send your resume and a quick note about why you want to be part of the team to [email protected]

Responsibilities

• Have knowledge in Instruction Manuals on Procurement and ICT/SS
• Management.
• Be a Team Player.
• Be Autonomous and Self-driven.

Requirements

• Basic degree in Infocomm, Business or equivalent.
• Minimum 3 years of relevant experience, preferably in both procurement and ICT Management.
• Good knowledge of government Infocomm environment, procurement, and contract management practices, preferably with hands-on knowledge of GeBIZ.
• Good negotiation, influencing and stakeholder engagement skills.
• Meticulous and independent, has excellent communication (both written & verbal) and be able to work effectively in a team

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

As a Real Estate Portfolio Manager, you are responsible for managing an inventory of 100+ residential property listings. You are the brain of the Squad you belong to, defining the listing strategies, pricing policies and valuation methodologies. On a day-to-day basis, you review and approve the valuations produced by the pricing analysts, recommend listing prices based on data-driven research and insights, and fuel your team with your expertise. You will be instrumental in ensuring that your Squad, comprising of sales and client success team members, achieves its revenue growth targets.

As part of the team, you hold the keys to determining the risk we choose to take on in our portfolio by driving an ongoing dialogue between the sales team and clients. You contribute and lead projects that make our data, reporting, pricing methodology, workflows, software, and advice to clients top-tier.

Duties & Responsibilities

• Conduct market analysis to understand volumes and price trends;
• Review and approve indicative valuations of residential properties;
• Manage, with full ownership, an inventory of 100+ property listings for sale or rent;
• Propose and implement innovative pricing strategies aimed to sell high and fast;
• Drive high-impact projects that leverage data to deliver real estate agency services like no other;
• Identify action items to clear your listing inventory and get them executed by the sales team;
• Meet regularly with the Sales team and clients to provide pricing guidance;
• Coach and manage a team of pricing analysts;
• Improve our products and processes by working with our software product team.

Ideal Candidate

You are a driven self-starter and a data-savvy individual with some experience valuing properties in the real estate industry. Fundamentally, you enjoy valuation work but crave opportunities to contribute directly to the business and advise our clients regarding the biggest financial decision of their lives.

You thrive on being a trailblazer in defining our scientific methodology for valuing residential properties, one that our clients can consistently depend on.

Requirements

• Education & Experience:

Bachelor’s Degree from a top university;
1+ years of experience in the valuation or advisory team of a real estate firm;

• Language: Fluent in English with excellent oral and written communication enabling effective communication with clients and the sales team to facilitate guidance and advice;
• Strong understanding of and passion for the local residential market;
• A deep interest to simplify and bring sophisticated real estate science to the average consumer;
• Strong analytical and Problem-solving skills with a focus on actionables;
• Advanced MS-Excel / G-Sheet skills, including complex modelling;
• Client-centric with a commitment to achieving the very best for our clients;
• Good level of interpersonal skills and emotional intelligence;
• Entrepreneurial drive with an open mindset;
• Perfectionist mindset with very strong attention to details;
• Nice to have (not required): Appraiser or RES licence.

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 1 week

If your application is selected:

1. Interview 1 (30 mins) – Video Call: Introductory call
2. Case to be prepared at home
3. Interview 2 (1 hr) – Physical: Case presentation with our Head of Operations
4. Interview 3 (1 hr) – Physical: Meet with our CEO
5. Welcome aboard!

Possible career path

Real Estate Portfolio Managers are Propseller's next generation of Sales Managers, Inside Sales Managers, or Operations Managers.

• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance of project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance to safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.

Job Responsibilities:

• Reporting to Senior Project / Project Manager.
• Responsible for all day-to-day construction, operational and administration activities at sites.
• Responsible to client and Project Manager for construction as scheduled.
• Responsible for preparation of planning and progress report every week and report to Project Manager and client.
• Monitors progress closely, identify problem areas and initiate action plans and involve Project Manager when necessary.
• Conduct weekly progress meeting with project team.
• Coordinate activities of various disciplines during construction phase.
• Control activities of sub-contractors from the point of view of productivity, safety, regulations, quality and schedule.
• Implement safety and quality awareness.
• Keeps site discipline at the highest levels.

Job Requirements:

• Degree/Diploma in Engineering
• At least 8 years of experience as a construction manager in a Marine Shipyard or Oil & Gas Industry
• Good management and leadership skills
• Able to handle stress and pressure
• Adaptable to fast paced work environment, able to work under pressure, able to finish assigned work on time
• Proactive, good communicative interpersonal skills, able to coordinate with different discipline staff and work well in a team.

WE ARE HIRING FOR MANAGER TO OVERSEE THE BEAUTY CENTRE, ABLE TO HAVE MANAGING ABILITY, GOOD KNOWLEDGE OF BEAUTY WORK, BEAUTY PRODUCTS, AND GOOD COMMUNICATING SKILLS

GOOD TO HAVE AT LEAST 2-3 YEARS OF MANAGING EXPERIENCE AND GOOD LEADING SKILLS

TO BE ABLE TO MANAGE A GROUP OF STAFF AND OVERSEE THE OUTLET SALES

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

She must be honest. She must be able to work with current employees. She must be able to cover the job for all employees. She must be a team person. She must be able to communicate with customers. She must be punctual. She must be able to work all shifts. She must be able to cover the work of the cashier.

• Build and manage the end-to-end data programme, project plans, and monitor/report progress. Effectively manage scope and dependencies. Identify risks and issues and proactively resolve/mitigate them. Ensure that the projects are delivered to time, cost and quality (e.g.LOIs as a programme)
• Ensure that business outcomes are defined, approved, and delivered by agreed LOIs. Be responsible for benefits realisation, and ensure that benefits are delivered
• Support strong governance, aligned with the overall governance, and ensure that timely decisions are taken.
• Communicate regularly and effectively with project stakeholders (e.g.updates at SMM)
• Oversee the Data Analytics Environment (DAEv2), collaborating with D@EC, ensuring it is equipped with necessary resources, up-to-date, efficient, and aligns with industry best practices while bridging business units and tech requirements for effective collaboration.
• Lead the in-house transition of counter fraud capabilities, manage FAM project duties, oversee LOI delivery, and align with organizational goals for effective counter fraud operations by June 2024.

Required Role’s competencies, skills & knowledge

1. Relevant credentials and qualifications.
2. Minimum 5 years (or 10 years for Senior Deployed Staff) of relevant experience in performing the Role.

Job Description & Requirements

The event operations manager typically oversees the logistical and operational aspects of events. Responsibilities may include:

1. Planning: Coordinate and manage event logistics, such as venue selection, equipment rentals, and vendor management.

2. Budgeting: Develop and manage budgets for events, ensuring expenses stay within limits.

3. Team Management: Supervise event staffs, delegate tasks, and ensure team understands their roles.

4. Logistics: Organize transportation, accommodations, and schedules for participants, speakers, and guests.

5. Problem-solving: Address any issues that arise during events, such as technical difficulties or scheduling conflicts.

6. Risk Management: Identify and mitigate potential risks to ensure the safety and security of attendees.

7. Post-event Evaluation: Assess the success of events, gather feedback, and make recommendations for improvements.

8. Communication: Liaise with various stakeholders, including clients, vendors, sponsors, and internal teams, to ensure smooth coordination.

9. Adaptability: Be adaptable and flexible to handle unexpected changes or challenges during events.

10. Documentation: Maintain records, contracts, and reports related to events for future reference.

Overall, the role requires excellent organizational, communication, and problem-solving skills to execute successful and seamless events.

1. Language Skills: Fluent in Tamil to effectively communicate with stakeholders, attendees, and vendors who primarily speak Tamil.

2. Cultural Sensitivity: Understanding Tamil culture to ensure events are culturally appropriate and respectful.

3. Vendor and Supplier Management: Ability to negotiate and communicate with Tamil-speaking vendors for services, contracts, and supplies.

4. Audience Engagement: Design and implement strategies to engage Tamil-speaking audiences effectively.

5. Translation and Interpretation: Provide translation or interpretation services during events as needed.

6. Marketing and Promotion: Develop marketing materials or strategies tailored to Tamil-speaking communities if the events are targeted towards that demographic.

In essence, proficiency in Tamil and cultural understanding becomes crucial for effective communication and engagement with Tamil-speaking stakeholders involved in the event.

Must be ready to work in Sunday/Public holidays, many of our events fall on Sunday and Public holidays and ready to work in rotational shifts and holidays.

Key Responsibilities:

-Source and evaluate suppliers for quality, pricing, and reliability.

-Build and maintain strong relationships with local and international vendors.

Oversee stock levels to ensure optimal inventory.

Monitor stock usage and reduce waste.

Negotiate pricing and payment terms with suppliers.

Develop cost-saving strategies while maintaining quality standards.

Manage purchase orders and ensure timely delivery.

-Coordinate with kitchen and service teams to forecast product needs.

-Identify and mitigate risks related to the supply chain, such as contamination or supply disruptions.

Prepare regular reports on procurement activities, cost savings, supplier performance, and inventory status.

-Prepare regular reports on procurement activities, cost savings, supplier performance, and inventory status.

-Ensure all products meet quality and food safety regulations.

-Maintain proper documentation for audits and regulatory compliance.

-Forecast procurement needs based on menu changes and business demand.

-Work closely with the kitchen, operations, and finance teams to align procurement with company goals.

1. Candidate must have minimum 5 years experience

2. Candidate must have Diploma degree

3. Candidate must stay in company dormitory

4. Candidate must managing the employee life cycle

Job Description:

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Minimum 10years of experience in a Managing role.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Benefits:

• Health insurance and other benefits.
• Opportunities for professional growth and development.
• A positive and inclusive work environment
• Competitive salary and performance-based bonuses.

Opportunities for professional growth and development.

A positive and inclusive work environment.