Responsibilities

• Provide upscale guest service experiences for clients
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings and ensure assigned rooms are prepared prior to cusomter coming
• Promptly address guests’ requests
• Actively listen to and resolve complaints
• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
• Manage guest relations team to ensure we comply with all standards and operating procedures
• Appraise team’s performance and produce regular reports
• Examine daily duties, assign tasks and check on progress
• Analyze customer feedback from guests and online reviews and suggest ways to improve ratings
• Establish friendly relationships with regular clients

Requirements and skills

• Proven work experience as a Guest Relations Manager or similar role
• Understanding of all bar management best practices and relevant laws
• Proficiency in English; knowledge of other languages is a plus
• Customer service drive with outstanding communication and active listening skills
• Excellent problem-solving and multitasking skills
• Leadership skills along with the ability to motivate a team into high performance
• Ability to work flexible hours
• Strong sense of responsibility and a professional presentation

Business Development Manager

Responsibilities:

· You will help in the product positioning and building the go-to-market strategy for new Graymatics’ products or existing Graymatics’ products in new markets.

· Gather and organize product feedback and industry trends as input for product development.

· Handling APAC clients in terms of understanding their requirements and focus on delivering the right solution on right time with the help of engineer team support.

· Strong sales follow-up which would drive the clients towards closure.

· Supporting and guiding team members in sales process for smoother conversions.

· Analyze and track competitive threats and trends within the industry and provide Strategic evaluation.

· Work with engineering in defining new product specifications, User Interface and to prioritize incoming product requests.

· Provide sales support in RFP responses as necessary or presentation customization.

· Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands

· Preparation of presentations about the products or services with all their values for the usage of the sales department

Job Requirements:

· MBA in business, marketing, communication or any other related field from top university.

· Experience in Business development and Direct sales with strong follow-up, client relationship and negotiation skills.

· Understanding of marketing strategy, product development, advertising, lead generation through existing clients and incremental sales by retaining existing clients.

· Must be passionate & enthusiastic with a "hands on approach." Have an entrepreneur mindset.

· Building relationship with local clients and generating business with the help of influencers.

· A team-player and adaptable to changes in the business environment.

· Engaged with customers to resolve their complaints and issues and thereby paved way

for increased customer satisfaction.

• Monitor sales performance and prepare regular reports to track sales progress towards goals.
• Collaborate with marketing department and product manager to develop sales tactics, promotional material, and products offering.
• Develop and execute strategic sales strategies to achieve sales budget and expand market share in sales channels.
• Monitor sales and GP to ensure profitability at company level.
• Lead and motivate the sales team to achieve individual and team goals.
• Identify new business opportunities and potential customers to drive business growth.
• Provide accurate sales forecasts(value), and sales report to senior management.
• Providing sell-in and sell-out data to ensure good monitoring of inventory management.
• Build good rapport with customers to ensure good business opportunities.
• Monitor A&P spending and performance regular updates to keep track of amount spend.
• Perform other duties and responsibilities assigned by the SBU Head.
• Diploma/Bachelor's degree in Business, or related field.
• Proven track record of successful B2B sales.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, target-oriented, and results-driven.
• Strong networking and relationship-building skills.
• Proficiency in Microsoft Office.

Scope of Responsibilities (but not limited to):

People and Culture:

• Engage with our colleagues to gain an understanding our people and culture and brainstorm ideas to enhance our Employee Value Proposition.
• Encourage a culture of open communication to enhance employee’s job satisfaction and productivity.
• Develop and implement employee engagement initiatives to create a positive and inclusive work culture, etc.
• Plan and coordinate social events to engage employees and promote diversity and inclusion.

Compliance and Procedure:

• Manage exit interviews and offboarding procedures with care and adherence to legal and company policies.
• Document processes and maintaining records
• Work with stakeholders on performance review plans and support performance management of poor performing employees, including the development of a Performance Improvement Plan

Onboarding/Orientation:

• Ensure all documentations, assets and access are in place by start date for seamless onboarding experience
• Facilitate engaging orientations and onboarding sessions to welcome new employees and help them integrate smoothly

Talent Acquisition:

• Work closely with different stakeholders to understand our hiring needs and manage end-to-end recruitment.

Operations:

• Assist Project Directors/Project Managers with human resources planning and staff allocation in accordance with project budgets.
• Determine the company's capacity to interview and shortlist candidates to meet the staffing requirement of projects, assign personnel to projects and assign/hire staff to projects based on their skills and experience.
• Attend to customers’ needs and queries.
• Collaborate on resource management with HR departments on Employees relations and payroll.
• Provide ongoing resource management and related support (eg. monitoring staff utilization, workload, and overtime hours)
• Mitigate resource concerns by reallocating resources, adjusting goals or assigning additional staff.
• Plan and administer training and development programs
• Handle various HR related tasks, including employee inquiries, reports, and ISO audits
• Collaborate with HR, keep abreast and familiar with Employment Act, Tripartite Standards and Guideline and trends in resource management in the IT industry
• Any adhoc duties assigned from time to time.

Desired Skills & Expertise:

• Diploma in Information Technology and or Human Resource Management, or any relevant field of study
• Min 5 years of experience in recruitment and business developments.
• Well-versed with Singapore’s labour laws and fair employment guidelines
• Excellent interpersonal and communication skills
• Bilingual in English and Mandarin (in order to communicate with Chinese speaking staff and employees feedback and concerns)
• Tenacity to work under pressure and within tight deadlines.
• Ability to multi-task with minimum supervision.
• Able to explore new recruitment channels/methods
• Recruitment in IT Outsourcing and Managed Services industry would be an advantage
• Candidate with CEI basic, a MUST.
• Proven track record of successfully recruiting and placing candidates in a variety of roles and industries
• Strong networking and relationship-building skills
• ONLY Singaporean need to apply

How to Apply:

Interested professionals who have the above experience/skills are encouraged to send your latest resume in MS Word/PDFformat.

Please provide the following for speedier processing and confirmation of interview:

• Personal details
• Reasons for Leaving (Past & Present Employment)
• Last Drawn Salary
• Expected Salary
• Date of Availability

We regret only shortlisted candidates will be contacted for further discussion.

Reporting to: Head of Brand/ & Director of Brand & Marketing

Job Description & Requirements

Assist the Head of the Brand in merchandising, inventory management and channel/ retail store management functions of the assigned brands.

Responsibilities:

• Attend seasonal sales meetings and plan merchandise assortment with category mix and range planning based on OTB and historical data.
• Formulate pricing strategies based on target GP% and conduct comparison analysis against regional and competitors’ pricing.
• Coordinate shipment schedules with overseas and internal shipping departments according to a payment plan.
• Execute allocation and manage the consolidation of stocks.
• Review sales by channel and plan marketing calendar to achieve sales and GP targets.
• Review inventory and propose action plans for slow-moving merchandise.
• Liaise with the marketing department to execute promotion strategies in line with product launches.
• Build strong rapport and open communication with the retail team.
• Provide advice to create an optimal retail brand experience through VM change and regular store visits.
• Conduct seasonal product training for the retail team.
• Analyse sales results and prepare management reports for monthly reporting.
• Conduct market research to keep up-to-date on industry trends and competitors’ strategies.
• Support in events or new shop openings.
• Manage & lead team members under direct supervision on their assigned responsibilities.
• Any other duties assigned.

Requirements:

• Minimum 4 years working experience in a Buyer or Merchandising role.
• Proven ability in sales & order forecasting and inventory management for multiple brands.
• Able to multi-task in a fast-paced environment.
• Analytical, organised and possess an eye for detail.
• Good communication and interpersonal skills.
• Able to work individually as well as in a team environment.
• An interest in outdoor sports or learning the technical aspects of products would be an added advantage.

If interested, please submit your updated resume indicating your current/last drawn and expected salary, notice period and reason for leaving.

• Worker Coordination: Schedule and assign tasks to workers based on project requirements and priorities.
• Tool and Equipment Management: Ensure workers are equipped with the relevant tools and materials required for their tasks, coordinating with the procurement team as necessary.
• Resource Allocation: Assist in the allocation of resources, including materials and equipment, to ensure workers have what they need to complete their tasks.
• Communication: Serve as a liaison between the production team and workers, facilitating clear communication of project goals and expectations.
• Health & Safety Compliance: Ensure that all workers adhere to health and safety regulations and company policies.
• Documentation: Maintain accurate records of worker assignments, performance, and any issues that arise.
• Support Production Team: Assist the production team with administrative tasks as needed, including scheduling meetings, preparing reports, and managing documentation.

Requirements

• Min Nitec in engineering or equivalent.
• Minimum 2 years relevant working experience.

This is a full-time on-site role for a Sales Manager at Onebyte Pte Ltd located in Singapore. The Sales Manager will be responsible for managing and leading a sales team, developing and implementing sales strategies, and meeting sales targets. The Sales Manager will also be responsible for building and maintaining relationships with clients, identifying new business opportunities, and providing excellent customer service.

Qualifications

• Sales and Business Development skills
• Proven track record in achieving sales targets
• Experience in managing and leading a sales team
• Excellent communication and negotiation skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of the Singapore market and industry
• Bachelor's degree in Business Administration or related field
• Experience in the IT industry is a plus
• Chinese Speaking background is a plus point as we have chinese speaking counter parties to liaise directly with

Job Description & Requirements

· Apply workplace Information and Communication Technology (ICT).

· Conduct interviews.

· Contribute towards a learning organisation.

· Develop a work team.

· Develop service operations.

· Develop service recovery framework.

· Facilitate innovation and lead team leaders to implement change.

· Facilitate the implementation of a productivity framework.

· Lead team leaders to develop business strategies and governance management.

· Lead workplace communication and engagement.

· Manage and review systems and processes.

· Manage crisis situations.

· Manage innovation in the business function.

· Manage laundry operations.

· Manage linen and uniform room operations.

· Manage loss/risk prevention.

· Manage workplace challenges with resilience.

· Monitor and reward performance across teams to manage achievement of results.

· Provide information for management to make decisions.

· Review and implement financial controls.

OTHER DETAILS

· Required to work on weekends & public holidays.

· Required to work on night shift

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Singapore Squash Rackets Association (SSRA) is the National Sports Association (NSA) for the sport of Squash in Singapore. We are governed by Sport Singapore (SportSG) and is a member of the Singapore National Olympic Council (SNOC), Southeast Asian Squash Federation (SEASF), Asian Squash Federation (ASF) and World Squash Federation (WSF).

SSRA was formed in 1970 and we are an Institute of Public Character (IPC) charity organisation. SSRA aims to promote, support and advance the sport of Squash in Singapore through our core values of Integrity, Teamwork and Diversity.

Programme Manager - Community Outreach

In line with our mission to promote, support and advance the Squash in Singapore, SSRA runs community outreach initiatives in concert with Sport Singapore’s Vision 2030 – Live Better Through Sport. With Squash set to make its Olympic debut at the Los Angeles 2028 edition, SSRA is looking to further our initiatives to widen the reach of our sport to further strengthen our Pathway Development programme.

We are looking for an enthusiastic and resourceful Programme Manager to develop, manage, and oversee our Community Outreach and related programmes. The ideal candidate will have a sharp business mind and proven ability to strategize and implement effective programme initiatives to grow our sport.

Objectives of Role

• Manage and grow the MARIGOLD Tryout and Follow-Up Programmes as part of our Pathway Development programme.
• Conceptualise, plan, strategize and execute squash outreach programmes, with the primary aim to extend the reach of squash to a diverse community, in concert with the objectives of SSRA, Sport Singapore and Ministry of Culture, Community and Youth (MCCY).
• Oversee multiple initiatives and projects to ensure programme goals are achieved.
• Be a key personnel in pitching for programme partnership and sponsorship with external parties.

Roles and Responsibilities

• Work closely with programme partners/sponsors, cross-functional teams and vendors to deliver the scope, deliverables, resources, work plan, budget and timeline of initiatives.
• Champion the programmes to extend reach of squash in the Ministry of Education’s National School Games (NSG) and Co-Curricular Activities (CCA).
• Prepare proposal and project documentation required for funding of initiatives and projects, as required.
• Develop and manage budgets for the initiatives and projects and be accountable for delivering against programme goals.
• Plan and run social media campaigns relevant to the programmes and events.
• Manage all communications and feedback to and from stakeholders.
• Review programme initiatives and projects to ensure relevance and effectiveness, and when required, produce reports to support findings.
• Participate and support all SSRA organised events, working closely alongside the Events and High Performance teams.
• Support the national-level Events and Programmes, when required.

Other Information

You will enjoy a very casual and friendly work environment, with flexible dress code and working hours.

If you are a sports fan, you will be at the Sports Hub and amongst many Singapore’s top athletes who train in the same venue.

Please note that due to the nature of the work and industry, there will be work on certain weekends and evenings. There needs to be some flexibility in working hours and where applicable, individuals will be compensated with time off in-lieu.

Skills, Qualifications and Personal Traits

• Preferred Bachelor’s Degree in Sports Management, Marketing, Business Management or related discipline. Diploma holders with experience are welcome to apply.
• Preferred two years of relevant experience in the sports, wellness or education industry. Experience working within National Sports Associations or trade/social organisations will be an advantage.
• Conversant with social media platforms, with an interest for keeping abreast of related trends.
• Advanced level in MS Office (Word, Excel, Outlook, PowerPoint) to be able to produce reports and presentations; desktop publishing will be an added advantage.
• Thinks outside the box, but realistic and rational on possibilities.
• Possess resourcefulness and acute analytical skills, with a keen eye for detail.
• Meticulous, and understands the importance of excellent organisation skills.
• Generally pleasant character who enjoys communicating and working with people.
• Must enjoy a strong and active interest in sports and wellness.

This job description is not to be regarded as exclusive, or exhaustive. It is intended to serve as a synopsis of the scope of work, and shall be amended accordingly, based upon the changing needs of the SSRA. Other duties commensurate with the level of the post shall be further determined by the SSRA, where applicable.

• Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/Waterfall project development life cycle.

• Strong project management skills to manage projects with challenging timeline, changing requirements

• Strong stakeholder management skills to manage external dependencies, business users and management to report blockers and progress, and able to articulate clearly the project status

• Relevant experience in web-based development.

• Working experience in any Microsoft technologies.

• Familiarity with governance, audit in enterprise IT environments.

• Working experience in government environment

• Strong analytical, conceptualisation and problem-solving skills.

• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

• Results and customer oriented.

• Experience in Cloud – AWS and Azure.

• Team player with strong organization and people handling skills.

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Key Responsibilities
• Manage & lead the project team
• Manage relationships with customer, third-party vendors & all stakeholders
• Ensure that all projects are delivered on-time, within scope & within budget
• Develop detailed project plan to track progress
• Create & maintain comprehensive project documentation.
• Identify, track & communicate project progress, milestones, deliverable changes &
dependencies within the schedule, costs, issues & risks
• Record & manage project issues & risks, & escalate to management when necessary
• Manage cross-functional conflicts & issues
• Monitor project progress & performance & provide regular progress updates to all stakeholders

Secondary Role – Service Delivery Manager
• Maintain positive relationship with customer
• Ensure customer experience is exceptional & Service Level Agreements are met
• Customer’s point of contact on operational & service management to ensure quick resolution
• Identify business needs & work closely with the account team on customer retention, contract
renewal & service extension
• Maintain detailed knowledge of the services provided to customer
• Run F2F or online weekly/monthly meetings with customer
• Provide weekly/monthly service delivery performance reports to customer
• Record meeting minutes & outcome, and ensure actions are completed on time & escalate
issues to line management
• Work with technical teams to manage conflicts & ensure tasks are carried out efficiently
• Inform account manager of any change of scope for billable services.

Skills, Qualifications & Experience
• 5+ years’ project management experience in IT industry
• PMP or similar certification is an added advantage
• Demonstrated experience in customer-facing environment
• Good customer-facing & internal communication skills
• Good written & verbal communication skills
• Strong teamwork & good resource planning skills with attention to details
• A self-motivator who can work both independently & as part of a team
• Good understanding and working experience in ITIL. Certification is a plus

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Description

The Product Manager will be responsible for providing strategic direction, product feature prioritization, product costing, while working closely with customers and sales specialist team for GTM initiatives to drive new sales.

Responsibilities

• The person must not only be knowledgeable of product development and management tools, but also able to put forth fresh perspectives and innovative strategies to drive product portfolios GTM.
• Responsible for Internet, IP Transit and CleanPipe services, product line strategies including go-to-market strategy, roadmap and executions.
• To manage and drive product lines budget/revenue target by close collaboration with sales and marketing on the GTM plan, customer acquisitions and pricing strategies.
• Manage financial targets for the product portfolio, including revenue, profit margins, and growth metrics. Develop and execute strategies to meet or exceed these financial goals
• Partner network sales specialist team to drive performance metrics for Enterprise Connectivity service line. Partner and collaborate with other division stakeholders Engineering team and Information Services to ensure smooth operations for connectivity.
• To have in depth understanding of competitive information, technology trend, develop insights and assess potential impacts to develop comprehensive business strategies for product, positioning, packaging and pricing.
• To collaborate with functional team (internal and external stakeholders) for the executions of product line roadmap, enhancement plan as well as product performance to meet customer requirements.
• Strong ability to build new product business case by analysing market requirements, technology trend, potential ROI and sales channel to secure resources, capex and opex for new product creation.
• To drive product related process efficiency and improvement to sales enablement with enhancing Customer Experience in mind.
• Planning and coordination of service migrations, supported by the Operations, Project Management, and Product Systems Platforms teams.
• Support initiatives to improve customer experience for users of our products and services

Qualifications

• Bachelor’s degree or Diploma in Computer Engineering/IT or related discipline
• At least 5 years of relevant working experience in the Telco, ICT arena - IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure
• Familiar and conversant in Telco services – Domestic and Global – Internet, IP Transit, DDOS Mitigation, MetroEthernet, MPLS, SD-WAN
• Network and SI solutioning preferred
• Ability to perform independently and interface with customers, partners and account team
• Good knowledge of consulting frameworks and methodologies
• Excellent presentation/communication skills (written and verbal)

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Purpose of the Role:

The incumbent (Assistant Manager, Communications and Marketing) focuses on understanding the social services landscape in Singapore and must ensure the effective and consistent delivery of services. The incumbent ensures that the strategic direction is executed across all services within their purview. He/She also assesses the service gaps in the community and proposes new services and/or projects that would meet the evolving needs of the disadvantaged and underserved in the community.

He/she ensures that the services are working in conformance with the strategic direction set by senior management, the agency policies and procedures and the public law. Together with the other department Heads, the incumbent aligns the services’ development and plans according to the organisation’s overall strategic direction. The incumbent also works with the team to develop achievable milestones. To achieve the milestones, the incumbent may at times deploy the organisation’s other resources.

Together with the other department heads, and team members, he/she implements the framework to increase the organization’s credibility, improve work processes and efficiencies and deliver good outcomes for the clients, donors and stakeholders.

Responsibilities:

• Assist in developing and driving the strategies for all communications and marketing activities for the charity.

• Engage with corporations, foundations, government agencies, churches, individuals, and the public.

• Assist in the developing and delivering a strategic comms plan that aligns with the overall strategic direction of Habitat Singapore.

• Together with the RD team, to identify and reach out to prospective donors, as well as build strong relationships with them through strategic and thoughtful ongoing communications.

• Working with the all-internal stakeholders, to push a strong content-first strategy and develop Habitat for Humanity Singapore’s brand image, awareness campaigns, partnerships, fundraising in accordance with charity’s goals.

• Manage all aspects of branding and social media strategies across all platforms, including developing content for newsletters and articles, and ensuring all adheres to brand guidelines.

• Manage all media queries, features and interviews (if any)

• Manage all aspects of communications and publicity for volunteering opportunities, events, and campaigns including all EDMs and collaterals.

• Responsible for the preparation of Annual Reports and being the custodian (maintenance/updates) of website and all other forms of e-media.

• Responsible for the administrative and documentation of department, and serve as a liaison between HFH Singapore, HFH AP and HFHI.

• Implement a quality assurance framework to ensure that services under his/her purview are operating in accordance to agreed-upon standards and standards from professional organisations, and public policies.

• Undertake any other duties or projects assigned by the National Director

A successful candidate would be someone who:

· Is comfortable to uphold, communicate and affirm Habitat for Humanity’s principles; Pls refer to our website (https://www.habitat.org.sg/about-us) for the details.

· Has a Degree or Post Graduate Degree in a relevant professional field from an accredited institution

· Has 3-5 years of successful experience in communications and marketing (especially digital).

· Strategic, entrepreneurial, articulate and motivated – a go getter.

· Excellent in interpersonal and communication skills, able to prepare messages for pitching to donors and prospects. A high level of written and presentation skills is advantageous.

· Leadership skills – to influence, guide and mobilize team members to achieve high standards of service delivery.

· Able to work independently and a team player with internal stakeholders.

· Ability to develop and implement a quality assurance framework that would help ensure consistent and effective service delivery standards

· A good understanding of the quality standards required of the sector

· Ability to network effectively with government agencies, churches and community partners.

· Fluent in English

The Team:

Over the past 20 years, we have constantly pushed the envelope, expanding and adapting to meet the pressing needs of our community locally and globally. We do this to realise our vision for a world where everyone has a decent place to live. You can look forward to working among passionate people with big hearts - a vibrant team that feels like family.

If you are interested to join us and be part of our exciting and meaningful ministry, please email us your complete curriculum vitae. Do include a cover letter with your salary expectations and email it to [email protected].

Only short-listed candidates will be contacted for an interview.

Regional Assistant Manager, Marketing Services

Job Summary:

• This position reports to the Regional Marketing Manager and plays a pivotal role in leading the execution of marketing communications in SEA region (Singapore, Malaysia, Indonesia, Thailand, Philippines and Vietnam).
• This position is required to have strong project management and leadership skills to manage a team of social media and marketing specialists.

Key Responsibilities:

• Work with regional business units on the development and execution of marketing strategies and content development for new product launches.
• Oversee social media strategies and campaigns to enhance brand engagement.
• Collaborate with the cross-functional teams to plan and execute integrated marketing plan and coordinate regional campaigns to enhance brand presence and drive lead generation and sales conversion.
• Create compelling and targeted marketing content for offline and online platforms.
• Plan and execute events to enhance brand visibility in the region.
• Ensure strict adherence to the brand guidelines across all marketing materials.
• Track and report on key performance indicators (KPIs) to measure the effectiveness of campaigns and social media performance.
• Stay updated on industry best practices and emerging trends in marketing to ensure the company remains at the forefront of regional marketing communications.
• Manage vendors to ensure expenses are kept within approved budget and deliverables adhere to communication guidelines and given timeline

Team Leadership:

• Lead and manage a team of marketing communications and social media specialists.
• Foster a collaborative team environment and guide the team members to drive performance

Stakeholder Management:

• Effectively communicate with and manage stakeholders at various levels.
• Ensure alignment of marketing strategies with broader brand and communication goals

Qualifications:

• Bachelor’s degree in Marketing, Communications or a related field.
• Minimum of 8 years of experience in marketing, with at least 2 years in a leadership role.
• Strong event planning and project management with excellent communication and interpersonal skills
• Experience in managing external agencies and collaborating with cross-functional teams.
• Proactive problem solver capable of handling multiple tasks and deadlines

Job Description

• Possesses skills in managing a team in terms of know-how and experience level of resources and performance management of team members.
• Leverage team member’s skills or experience to enhance the team’s results.
• Influence and convince customers, team members subcontractors and managers.
• Ensure the overall system strategies are implemented correctly to achieve performance criteria.
• Managing modernization, retrofit and small-scale system project which include various machine/systems such as ASRS, AGV, Robotic Arm, conveyors implementation.
• Assist sales team by providing suitable solutions in terms on control end electrical system during sales proposal and tender.
• Provide internal cost calculation for the control system enhancement, modernization as well as new project implementation.
• Managing electrical & control system installation and commissioning until the customer acceptance stage.
• Perform assessment on control product life cycle and propose the modernization/retrofit of the system for installed based project.
• Developing and designing the PLC and HMI for the machine/systems according to customer specification.
• Responsible for creating and maintaining a project schedule. This involves identifying project activities, estimating their durations, determining task dependencies, and creating a timeline for the project.
• Monitoring the schedule throughout the project and adjusting as necessary to keep it on track.
• Responsible for determining and implementing the appropriate installation methods. This could involve researching best practices, consulting with experts, and making informed decisions about the most effective and efficient ways to install project components or deliver project outcomes.
• Managing and monitoring subcontractors by defining their scope of work and ensuring that they perform their tasks in accordance with the project requirements. This includes monitoring subcontractor performance, coordinating their activities, and resolving any issues or conflicts that may arise.

Job Requirements

• Degree holder in Electrical or Controls Engineering or equivalent.
• Minimum 10 years working experience preferably in the Electrical and integration related field, with at least 5 years of commissioning experience within automated material handling systems.
• Possesses experience in intra logistics know-how of manual and / or automated material handling systems.
• Expertise in Automation, Software, supplier components (cranes, conveyors, AGV, and robots) is a must have.
• Proven work experience as a manager
• Communicates openly, effectively and consistently with all stakeholders.
• A teamplayer with strong customer focused.
• Proficiency in English (oral & written) is a must.
• Computer literate with good knowledge in using Microsoft Office applications.
• Willing to travel both domestically and overseas on short notice.
• Independent and able to work under pressure and tight schedules.

Regret to inform only shortlisted candidates will be notified.

Duties and Responsibility:

- Attend conferences and training as required to maintain proficiency

- Ensure safety compliance and Quality Control

- Follow up master line program and closely monitor site progress

- Lead and manage project team

- Plan construction schedule and oversee implementation at site

- Prepare and review of construction drawings, technical proposal and method statements.

- Liaise and coordinate with client, QS, authorities, subcontractors

- Liaise and meet with client for construction project

- Manage changes to the project scope and project schedule

- Provide for site safety and security

- Report and escalate to management as needed

Job requirement:

- At least 5 years experience as a Construction Project Manager

- Meticulous with good communication, interpersonal and leadership skills

- Strong technical knowledge and capability to solve site issues

- WSQ RA Leader Risk Management Cert, SMO, BCSS, Work-At-Heigh, Scissor Lift and Boomlift Certificate (Supervisor) requirement

ESSENTIAL DUTIES AND RESPONSIBILITIES

Report to and assist Assistant Operations Director with the entire Banquet operations

• Required to implement and recommend operation plans to improve work processes and service quality for the organization
• Coordinate with sales person on customer’s order
• Liaise with customer during on-site setup requirement
• Organise set-up & clean-up after each event
• Inventory control for banquet equipment
• Understanding with and complying with the mandatory hygiene standards and requirements
• Assist in the development and review of operation plans to improve work procedures and quality service delivery
• Review daily reports for submission to management
• Check and maintain equipment and/or technologies and supplies
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve daily operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Report and update on major incidents and emergencies to the management
• Onboarding of new Part-Timers and submission of the documentation to the HR Department
• Submission of Rosters, Overtime Claims and Part Time salary claims on the Attendance Management System
• Submission of leave applications of the employees onto the Leave System
• Ensure stock check is conducted and items below par level are submitted for order
• Perform any other duties assigned by Assistant Operations Director

Job Requirements

• Ability to work independently and in a teamGood Interpersonal Communication Skills
• High level of responsibility and initiative
• Excellent customer service and able to interact well with clients
• Physically fit and able to work in a fast paced environment
• Willing to work shifts, weekends and public holidays
• Must have Experience in the set-up of banquet events
• Meticulous and proactive team player
• Willing to learn

Financial accounting manager plans organises and controls the financial operations of an organisation. He/she participates in formulating the financial policy of the organisation. He/she assesses the financial situation of the enterprise consults the general manager and departmental managers on financial aspects of production research and other programmes presents budget proposals to the governing body or board of directors and advises on general financial questions such as the effective use of resources. He/she also controls and coordinates budgetary and accounting activities.

The role

You will be responsible for continuously delighting and exciting the LB community through our thoughtful assortment and superb merchandising strategy and implementation. Reporting directly to our Senior Director, Buying & Merchandising, you will play a pivotal role in shaping Love, Bonito through our exhilarating scale-up season.

Main responsibilities

• Drive and implement merchandising strategies that align with LB identity and DNA, target market, seasonal trends and sales forecasts
• Research and analyse market trends, competitor activities, and consumer preferences to identify opportunities and risks in the market
• Partner with Buying to place initial buys and lead on allocations across country channels
• Monitor inventory levels and sales performance to make informed decisions about product assortments, reorder quantities, and markdown strategies
• Analyse sales performance to identify opportunities and make timely adjustments; detailed reporting and sharing with country and channel regional teams
• Collaborate with marketing, e-commerce, visual merchandisers and retail area managers to ensure that products are displayed effectively to drive sales and enhance the shopping experience
• Partner with marketing on product launches, promotions, and campaigns to maximise visibility and generate excitement around new arrivals and key fashion trends
• Monitor inventory levels, turnover rates, and sell-through percentages to optimise stock levels and minimise excess inventory and markdowns
• Implement inventory control measures, such as stock replenishment, allocation and transfers, to ensure that stores have adequate stock levels to meet customer demand.
• Works closely with Planning team to Identify slow-moving or obsolete inventory and implement strategies to minimise markdowns, clear end of life and liquidate excess inventory to suitable partners or organisations
• Collaborate with cross-functional teams, including buying, planning, marketing, e-commerce, retail and VM, to align merchandising strategies with overall business objectives.
• Communicate effectively with internal stakeholders to share insights, coordinate activities, and address any issues or challenges related to merchandise planning and execution.
• Build strong relationships with external partners, such as suppliers, vendors, and industry contacts, to stay informed about market trends, product availability, and emerging opportunities
• Lead, nurture and inspire a high performing and passionate merchandising team

KPIs

• Net revenues, inventory cover, core contribution, country customer acquisition and retention

You Should Have / Be:

• Passionate about fashion and apparel and a good understanding of LB
• Extreme ownership and a self-starter who is hands-on with a ‘get things done’ attitude
• Gritty and able to work under pressure; comfortable to navigate through uncertainty
• Desire to work in a dynamic and fast paced environment
• Performance-centric mindset with a strong desire to achieve targets
• Commercial savviness and customer centric mindset
• Strong analytical skills, with attention to detail, with the ability to analyse sales data, market trends, and financial metrics to make data-driven decisions.
• Strong communication and excellent collaboration and stakeholder management skills
• Growth mindset and sense of continuous improvement
• Mature leader who is able to manage, influence and inspire direct and indirect teams
• An embodiment and role model of LB’s values
• At least 5 years in merchandising, 2 years as manager
• Knowledgeable with a keen eye and passion for fashion

Job Description

• Developing marketing plans that set goals for increasing revenue, market share, and brand awareness of IT products & Services
• Developing pricing strategies for products based on competitors’ prices, customers’ willingness to pay, and company cost structures.
• Identifying new business opportunities by researching new technologies, training, markets, and competitors
• Conducting market research to identify potential opportunities for growth in existing markets or new markets
• Designing advertising campaigns that create brand awareness, generate leads, and promote sales
• Creating an effective store environment that will attract customers with visual appeal, comfort, and convenience
• Meeting with directors/managers to discuss performance metrics and identify problem areas
• Analyzing data to identify opportunities for increasing store traffic and sales
• Strong knowledge in IT, Software, web technologies in the area of development and implementation.
• Developing and implementing marketing strategies to promote products or services in SME business.
• Plan, organize and execute ad-hoc events

Requirements

• Bachelor’s degree of Engineering/Technology in IT/Computer Science.
• Min. 5 years of experience in the related field
• Effective communication skills can help you convey your ideas and messages clearly and concisely.
• Strong creativity, conceptualizing, organizational skills and keen attention to detail
• Positive team player and team leader
• Extensive experience in sales, marketing, advertising, and brand management will be preferred
• Other ad-hoc duties as assigned.

Responsibilities:

• coordinating the order and delivery of materials to job sites
• managing a workplace safety and manpower
• facilitating site planning meetings
• tracking company resource usage
• identifying project risks and proposing solutions
• dispatching subcontractors and equipment
• measuring and managing client satisfaction
• facilitating weekly operations meetings
• coordinating equipment maintenance
• keeping track of vendor pricing
• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Requirements:

• Bachelor Degree in Engineering or equivalent from Recognized University
• Minimum 8 year of Experience in Related Sales, Marketing and Recruitment Industries
• Computer Literate, MS Office Suite
• Must have good interpersonal communication to communicate with different levels of people.

Key Responsibilities Include (but not limited to):

- Growing the revenue through proactively seeking new business opportunities.

- Build strong relationships with potential clients and business partner.

- Develop and execute business strategies.

- Prior experience in F&B, retail and construction sector is advantageous.

- Manages team of BD executives in meeting goals and target.

- Ensure services and products provided to customers are business partner meets standards.

- Any other duties as assigned by Management.

Requirements

- Minimum Diploma in Business Management or equivalent

- Minimum 3 years of prior experience in BD or relevant.

- Proactive and outgoing personality is a bonus.

- Proven track record of acheivements.