Company Overview:

SouperFoods, part of The Soup Spoon, specializes in producing high-quality, ready-to-eat meals using Cryovac Simple Steps, a vacuum technology that preserves the flavor and color of food. We focus on creating meals with sustainably sourced ingredients, without MSG, preservatives, or artificial flavorings. Our mission is to offer healthy, tasty meal options while maintaining high standards in quality and sustainability. We are committed to employee growth and development, and we’re looking for a Training Officer/Manager to join our team.

Key Responsibilities:

• Develop and deliver training programs for staff involved in food production.
• Identify training needs through discussions with employees and managers.
• Conduct training sessions on food safety, equipment use, hygiene, and company policies.
• Evaluate and improve training programs based on feedback and results.
• Ensure compliance with food safety standards through regular training.
• Work with department heads to create specialized training where needed.
• Maintain training records and prepare progress reports.
• Stay up-to-date with industry trends and update training programs as needed.
• Support onboarding of new employees.

Requirements:

• Degree or experience in HR, Training, or a related field.
• Previous experience in a similar role, ideally in food manufacturing.
• Knowledge of food safety regulations (e.g., HACCP).
• Strong communication and presentation skills.
• Ability to organize and deliver various types of training (classroom, on-the-job).
• Good organizational skills.

Preferred:

• Experience in a manufacturing environment.
• Certification in Training and Development.
• Familiarity with Lean manufacturing.

Benefits:

• Competitive salary and benefits.
• Opportunities for growth and development.
• Supportive and dynamic work environment.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

To apply, please complete our job application form via the following link:

[Apply Here] https://applicant.whyzehr.com.sg/App/JobPage?ID=AMJJLT6Jpt1ezPBakL3LGtbJ%2B%2BetJDP5%2B8IV1le%2FBb6ujVES53rlNKMHq4ekg3nDfe6985c621984a52

Key Responsibilities:

Client Maintenance:

• Build and maintain strong relationships with existing corporate clients.
• Conduct regular check-ins and assessments to ensure client satisfaction and retention.
• Grow and manage projects with clients to enhance service delivery and client loyalty.

Client Sourcing:

• Identify and target potential corporate clients through market research and networking.
• Develop and implement strategies to acquire new corporate clients.
• Prepare and present proposals tailored to the needs of prospective clients.

Engagement and Networking:

• Connect and engage effectively with clients, building rapport and trust.
• Attend industry events and networking functions to promote the company and establish new connections.
• Participate in client dinners at least twice a week to strengthen relationships.

Collaboration:

• Work closely with team members to align strategies and optimize client offerings.
• Coordinate with internal teams to ensure client needs are met efficiently.

Reporting:

• Maintain accurate records of client interactions and sales activities in the CRM system.
• Prepare regular reports on client acquisition and retention metrics for management review.

Qualifications:

• Proven experience in client relations, sales, or business development.
• Strong customer service and interpersonal skills.
• Proficient in Excel and CRM software.
• Excellent verbal and written communication skills.
• Presentable appearance and professionalism in client interactions.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.

We are seeking an experienced Security Technology Implementation Manager to lead the deployment and management of advanced CCTV and Video Management Systems (VMS) for commercial and industrial clients. This role requires a blend of technical expertise and project leadership, ensuring seamless execution, client training, and top-notch customer service across all projects.

Key Responsibilities:

• Conduct site surveys with clients to determine optimal installation locations for CCTV systems.
• Support pre-sales activities by demonstrating the capabilities of CCTV and Video Management Systems (VMS) to potential clients.
• Lead the deployment, installation, and configuration of CCTV and VMS solutions for commercial and indus trial clients, ensuring seamless integration.
• Provide customer training on system usage and configuration, ensuring they are equipped to operate the installed solutions.
• Manage the entire technical project lifecycle, from planning to execution, ensuring projects are completed on time and meet customer requirements.
• Act as the primary technical contact for clients, stakeholders, and partners, ensuring all solutions are aligned with technical specifications and client expectations.

Requirements:

• At least 5 years of hands-on experience with security surveillance systems.
• Proven expertise in working with Integrated Security Management Systems, Video Management Systems, and CCTV.
• Strong knowledge of IP-based CCTV systems, including network setups, camera configurations, and software integration.
• Technically proficient with both hardware and software systems related to surveillance and security solutions.
• Excellent problem-solving abilities, with strong communication and interpersonal skills.

Why Polytron.AI? Join a team where your ideas matter and your potential is limitless. Be part of a culture that celebrates innovation and rewards excellence.

Ready to Shape the Future? Apply now and embark on a journey with Polytron.AI – where extraordinary begins.

RESPONSIBLITIES

Take over project from Design/Marketing

1. Project Planning

• Obtain endorsement for scope of works
• Plan and prepare schedule for project implementation

2. Project Costing

• Call for quotation, scrutiny and recommendation of award to sub-contractors
• Prepare project costing and overview of profitability of project and cost
• Manage cost by constantly updating Variation Orders

3. Project Implementation

• Manage, coordinate and supervise all Builders' and M&E works
• Ensure all workers on site have valid workers' passes
• Conduct weekly site meetings with client and all sub-contractors

4. Commissioning and Handover

• Carry out testing and commissioning of Builder, LAN and M&E works
• Conduct handover inspection with client
• Complete defect rectification works and obtainendorsement by client
• Collate and compile As-BuiltDrawings
• Collate and submit Fire Safety Certificate to client and landlord

5. Collection of Payment

• Update claims and submit Variation Orders claims for client's endorsement.
• Invoice and collection of progress payment

6. Closing of Accounts

• Closing of project accounts
• Invoice and collection of final payment

QULIFICATIONS

• Diploma /Degree in Project Management /Engineering /Design /QS
• Minimum 3 years relevant experience in similar role preferably in interior design/construction industry
• Strong interpersonal skills
• Resourceful & meticulous
• Positive mindset with "can do attitude"
• Analytical and well organized

Job Responsibilities :

- Develop monthly, quarterly, and annual sales plans;

- Develop and implement strategies to bring in new business;

- Pursue new sales opportunities, gather inbound leads, and follow-up calls/meetings;

- Work effectively with internal stakeholders & external vendor to achieve business goals;

- To understand the material costing for printing, carpentery and signages;

- To understand the operation of printers, summa cutter, CCD CNC & Oscillating machine and CCD Laser cutter;

- To understand the labour cost for production;

- To attend briefing/meeting and site measurements for production for the projects undertaking;

- To ensure the production of the projects undertaking;

- To ensure the installation and delivery of the projects undertaking.

Requirements :

- Diploma or Degree in any field;

- At least 2 or 3 years of corporate sales experience/ project management;
- Proficient in MS Office (Excel, Word, PowerPoint);
- Strong time management skills;
- Passion for relationship building and selling;
- Strong presentation and negotiation skills;
- Customer service- orientated attitude;
- Ambitious and driven personality with a hunger for success.

Job Responsibilities:

1. Prepare the SCA Annual Report:Draft, compile, and present a comprehensive annual report for the Singapore Cricket Association (SCA), ensuring accuracy and compliance with organizational and legal requirements.

2. Content Coordination and Website Management:Plan, coordinate, and manage content for the SCA website and social media platforms. Collaborate with copywriters, photographers, and web designers to create engaging content and ensure timely updates.

3. Social Media Strategy and Brand Growth:Enhance the SCA's brand visibility by leveraging social media platforms, driving engagement, and aligning efforts with the organization's strategic goals.

4. Data Analysis for Business Growth:Analyze engagement data and campaign performance to identify successful initiatives, applying insights to scale SCA’s operations effectively.

5. Media Content and Campaign Management:Research, write, proofread, and edit media content. Oversee the implementation of media campaigns and public relations efforts, ensuring alignment with SCA’s communications strategies.

6. Social Media Engagement:Monitor, moderate, and respond to audience comments. Foster partnerships with other brands and develop shareable multimedia content to expand SCA’s reach.

7. Promotion of Cricket Nationwide:Lead initiatives to increase cricket awareness across Singapore, particularly among school-going youths.

8. Sponsor-Driven and NSA Programs:Develop and launch sponsor-driven or National Sports Association (NSA) initiatives to further cricket development.

9. Club Relationships and Pathway Creation: Assist in maintaining strong relationships with traditional cricket clubs in Singapore, facilitating pathways for school cricketers to progress into club-level play.

10. Youth Participation Growth:Dedicate efforts to increasing youth participation in cricket, particularly among Singaporean students.

11. Regulatory and Compliance: Ensure that all SCA activities adhere to relevant laws and regulations, overseeing compliance matters.

12. Policy Development and Management: Create, implement, and manage policies and procedures to ensure efficient and consistent organizational practices. Draft, review and negotiate contracts, agreements, and documents

13. Management Advisory:Offer expert advice and guidance to SCA's management on a wide range of organizational and strategic matters.

Qualifications and Requirements:

· Educational Background: A degree in Business Administration, Sports Management, Communications, or a related field. An advanced degree (MBA or similar) would be advantageous.

· Experience:

1. Proven experience in sports administration or a similar managerial role, ideally within a national sports association or a related field.

2. Experience in content coordination, social media management, and communications.

3. Strong background in stakeholder management, particularly with clubs, sponsors, and youth development.

4. Familiarity with regulatory and compliance frameworks in a sports environment.

· Leadership Skills:Demonstrated ability to lead teams, manage projects, and provide strategic direction to an organization.

· Strong Communication Skills:Excellent written and verbal communication skills, including experience in drafting reports, managing media relations, and public speaking.

· Analytical Abilities:Proficiency in data analysis, business growth strategies, and decision-making based on performance metrics.

· Digital and social media Savvy:Strong understanding of social media platforms, content creation, and engagement strategies to grow the organization’s brand and presence online.

· Contract Management:Knowledge of drafting, reviewing, and negotiating contracts, agreements, and various organizational documents.

Customer Service Manager responsibilities include:

· Enhancing customer service experience in courier services, create engaged customers and facilitate organic growth

· Taking ownership of customers issues and following problems through to resolution

· Setting a clear mission and deploying strategies focused towards that mission

Job brief

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

· Enhance customer service experience in courier services, create engaged customers and facilitate organic growth

· Take ownership of customers issues and follow problems through to resolution

· Set a clear mission and deploy strategies focused towards that mission

· Develop service procedures, policies and standards

· Keep accurate records and document customer service actions and discussions

· Analyse statistics and compile accurate reports

· Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

· Keep ahead of industry’s developments and apply best practices to areas of improvement

· Control resources and utilise assets to achieve qualitative and quantitative targets

· Adhere to and manage the approved budget

· Maintain an orderly workflow according to priorities

Requirements and skills

· Proven working experience as a Customer Service Manager in courier services, Retail Manager or Assistant Manager

· Experience in providing customer service support

· Excellent knowledge of management methods and techniques

· Proficiency in English

· Working knowledge of customer service software, databases and tools

· Awareness of industry’s latest technology trends and applications

· Ability to think strategically and to lead

· Strong client-facing and communication skills

· Advanced troubleshooting and multi-tasking skills

· Customer service orientation

· BS degree in Business Administration or related field

We are a fintech company seeking a detail-oriented Compliance Officer to join our team. The ideal candidate will be responsible for ensuring our operations adhere to regulatory requirements and internal policies. You will play a critical role in developing compliance programs, conducting audits, and fostering a culture of compliance throughout the organization.

Key Responsibilities:

• Develop, implement, and maintain compliance programs to ensure adherence to applicable regulations and standards.
• Monitor regulatory changes and assess their impact on the company’s operations.
• Conduct regular compliance audits and risk assessments to identify potential issues.
• Collaborate with various departments to ensure compliance policies are integrated into business processes.
• Provide training and support to employees on compliance matters and best practices.
• Prepare and submit reports to senior management and regulatory bodies as required.
• Investigate compliance breaches and recommend corrective actions.
• Serve as a liaison with regulatory agencies and ensure timely communication of compliance-related matters.

Qualifications:

• Bachelor’s degree in finance, business, law, or a related field; a master’s degree or relevant certifications (e.g., CAMS, CRCM) is a plus.
• Minimum of 2 years of experience in compliance, preferably within the fintech or financial services sector.
• Strong knowledge of relevant regulations (e.g., AML, KYC, GDPR).
• Excellent analytical skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in compliance management software and tools is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and innovative environment.
• Professional development and growth opportunities.
• A collaborative and inclusive workplace culture.

Sales Strategy Development

• Formulate Comprehensive Sales Plans: Develops detailed sales strategies that align with the company's overall business objectives, focusing on short-term and long-term revenue goals.
• Market Trend Analysis: Conducts regular analysis of market trends, consumer preferences, and competitive landscape to identify emerging opportunities for growth.

Client Relationship Management

• Relationship Building: Develops and nurture long-term relationships with key clients, distributors, and business partners, ensuring open lines of communication and mutual trust.
• Conflict Resolution: Acts as a point of escalation for client issues, working collaboratively to find effective solutions and maintain strong partnerships.

Sales Forecasting and Reporting

• Sales Projections: Develops accurate sales forecasts based on historical data, market analysis, and sales team input, enabling the company to plan effectively.
• Performance Tracking: SM Regularly tracks and report on sales performance against targets, analysing variances and recommending corrective actions as needed.

Product Knowledge and Training

• In-Depth Product Training: Ensures the sales team is well-versed in product features, benefits, and applications, particularly in beauty and nail products.
• Sales Techniques Workshops: Organizes training sessions on effective sales techniques, negotiation skills, and customer engagement strategies.

Distribution Management

• Logistics Coordination: Collaborates with logistics and supply chain teams to ensure timely delivery of products and maintain optimal inventory levels.
• Efficiency Improvement: Analyses distribution processes to identify areas for improvement, aiming to enhance operational efficiency and reduce costs.

Overall Responsibility: Strategize, plan, and execute to achieve the assigned individual sales target. Key activities include:

1. Customer Relationship Management:

○ Strategic Planning: Design and implement strategic account plans that align with customer goals and company objectives, ensuring long-term partnership growth.

○ Develop and maintain strong working relationships with assigned strategic and emerging customers.

○ Maintain an in-depth understanding of the customer’s internal organization, including key contacts such as sponsors, decision-makers, influencers, and project managers.

2. Sales and Revenue Growth

○ Develop and implement sales strategies; mentor and guide junior team members.

○ Monitor team performance and ensure targets are met.

○ Sales Activity Management: Lead sales activities, ensuring alignment with strategic goals, and reporting on performance metrics to senior management.

3. Sales Strategy and Team Leadership:

o Develop and implement sales strategies; mentor and guide junior team members.

o Monitor team performance and ensure targets are met.

4. Collaboration and Coordination:

○ Cross-Departmental Leadership: Lead cross-functional teams in complex sales engagements, ensuring seamless coordination from pre-sales through to post-sale delivery.

○ Work with Pre-Sales Support and Marketing Specialists to follow up on high-priority opportunities.

○ Ensure timely responses to customer requirements, proposal writing, presentations, and submissions.

○ Drive brand coverage and mindshare to secure contract awards.

5. Cost and Pricing Management:

○ Pricing Strategy: Develop and implement pricing strategies that maximize profitability while remaining competitive in the market.

○ Manage the cost of sales and make final pricing decisions in line with gross margin target guidelines.

6. Client Intelligence and Feedback:

○ Market Insight Development: Collect and analyze market data to inform sales strategies and identify emerging trends that could impact client relationships.

○ Act as the client representative to gather commercial intelligence for internal analysis and decision-making.

○ Address client feedback and complaints promptly.

7. Project and Financial Coordination:

○ Financial Accountability: Oversee account profitability, ensuring alignment with financial goals and budgetary constraints.

○ Monitor closely with the Service and Project Delivery team to ensure timely delivery.

○ Coordinate with the Finance team on customer billing and ensure timely customer payments.

8. Presentations and Event Participation:

○ Deliver impactful presentations; represent the company at industry events and networking opportunities.

9. Leadership & Development:

o Scale-Up Experience: Proven experience in leading sales teams within scale-ups, particularly in technology companies that have successfully completed Series B funding or beyond.

o Team Development: Demonstrated ability to develop, mentor, and grow a high-performing sales team, including managing and guiding team members through periods of rapid growth and investor scrutiny.

Position Requirements:

Education Requirements:

Bachelor’s degree in Business, Marketing, or a related field.

Experience Requirements:

5+ years of experience in sales, account management, or business development, preferably in a B2B environment.

Proven track record of meeting or exceeding sales targets.

Experience managing strategic accounts and working with senior-level decision-makers.

IT Literacy:

Proficient in CRM software (e.g., Salesforce) and other sales management tools.

Strong understanding of MS Office Suite (Word, Excel, PowerPoint) and online collaboration tools, Google functionalities & ClickUp

Familiarity with digital marketing platforms and analytics tools is an advantage.

Personality: a sense of ownership and responsibility, being proactive and self-motivated, detail-oriented, logical thinking and effective planning, being a team player, also being firm and persuasive, and being honest. Good telephony and email writing skills, as well as good interpersonal communication and negotiation skills, including public speaking.

Language: proficient in English (oral and written)

The Job Role:

• Manage the full cycle of a business development process to ensure business goals are achieved
• Identify and evaluate new business opportunities and alliances for the Company’s range of electronic manufacturing services for Automotive, Health tech sectors
• Canvass and secure new customers for Contract Manufacturing of Electronics/ Plastic products
• Prepare proposals and presentation materials for client pitching
• Regular follow up with customers to maintain and enhance business relationships with clients and partners

Requirements:

• Degree in Electronics/ Tele-Communications/ Computer Science or related discipline
• Relevant working experience in Electronics Manufacturing Services (EMS) industry with good understanding of business landscape
• Possess good knowledge in manufacturing process in Electronics PCBA and Plastic Tooling/ Injection
• Ability to work independently to canvass
• Analytical, strategic thinker, resourceful and has good business acumen
• Good communication and interpersonal skills are essential attributes

What we offer:

• Excellent opportunity for career advancement and growth
• An environment that encourages continuous professional development
• Competitive remuneration package with commission scheme
• Attractive Staff Discounts
• Employee engagement and development programs

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Senior Manager, Site Reliability Engineering (SRE) operations Analyst is expected to effectively incident retrospective operations and in other SRE activities in general which pertains to maintenance management that includes availability, latency, performance, change management, monitoring, capacity planning & also the solutions offered derived from emergency response.

Key Accountabilities

• Effective facilitation & conduct incident retrospectives (RCA) activities from end to end
• Absorb new technology rapidly & apply effectively
• Evaluate & demonstrate new cloud technologies as required
• Communicate well with technical & non-technical colleagues
• Mentoring of other colleagues, as necessary
• Work to a high standard with agreed timescales
• Undertake any other tasks or duties that are reasonable & requested by your supervisor or a member of the senior management team
• Code reviewing
• Ability to apply knowledge in supporting "Run" operations
• Perform data analysis & provide suggestion on identifying Service Level Indicators & Service Level Objectives

Responsibilities

• Responsible for effectively facilitating the Problem Management Process
• Able to demonstrate authority in the RCA calls while coordinating with other stakeholders & solve the discrepancy in blameless ways
• Responsible for efficient allocation of time & resources given parallel major incidents and problem activities
• Point of contact for assigned incidents of higher severity (from incident retrospective calls all the way up to management report) documentation and publishing
• Manage the updates of systems such as problem management module, internal sharepoint, etc.
• Proposes & participates on the enhancement activities related to SRE
• Collaborates with Engineering Teams within organization and with LOBs on enabling activities as part of the preventive measures
• Develop event management process, metrics, and governance model
• Perform trend analysis on events to identify potential issues/incidents
• Consolidate and analyze noise alerts to zoom in on actual issues
• Leverage GenAl and real-time data feeds to produce post-incident reports
• Implement automatic root cause identification, reducing turnaround for RCA Reports
• Coordinate & Automate incident thematic and trend analysis using AI/ML
• Identify event/incident clustering for improvements

Requirements

Skills & Experience:

• Degree in IT, Computer Science or related field
• Minimum 10 years of root cause analysis (RCA) exposure & involvement leading discussions as a problem manager or incident commander
• In depth understanding of Public/Private/Hybrid cloud solutions
• Hands on experience with popular CI/CD tools like Jenkins, Nexus, SonarQube, Bitbucket etc.
• Good exposure to logging & monitoring tools like Splunk, Dynatrace, Prometheus, Grafana, ELF/ELK
• Good understanding of cloud native technologies like Containers, Kubernetes etc.
• Develop & enhance production monitoring & management capabilities leveraging existing platforms & tools
• In depth understanding of Incident & Problem Management functions & activities
• Good understanding of Identity and access management
• Software incident & problem management
• Work with stakeholders & command centre in trouble shooting, escalating & solutioning critical site incidents
• Identify recurring system/ application issues & work with cloud team, infra teams, product development, vendors & other stakeholders in investigating & resolving cause
• Maintain accurate documentation of incidents including impact details, timelines, steps taken for mitigation/resolution
• Strong verbal & written communication skills particularly effective documentation skills
• Prior experience in developing and implementing event management processes and governance models
• Strong analytical skills with the ability to interpret complex data sets
• Proficiency in event management tools and platforms
• Familiarity with ITIL (Information Technology Infrastructure Library) practices related to Incident Management, Problem Management, Change Management and Event management
• Experience with AI/ML technologies and their application in incident analysis

Desirable

• Min 6+ yrs of software development or technical support or operations experience
• Experience with Jira, Confluence
• Basic knowledge of Linux/ Windows
• Exposure to Enterprise databases e.g Oracle, SQL server, Maria DB, MongoDB & Sybase
• Knowledge in systems & multi-tier application & network troubleshooting
• Experience with load balancing principles
• Essential knowledge & awareness of Public/Private/Hybrid cloud solutions
• Good exposure to logging & monitoring tools like Dynatrace, Prometheus, Grafana, ELG/ELK
• Preferred ITIL V4 certification
• Trend Analysis and Forecasting
• Process Development and Governance
• Familiarity with GenAl (Generic Algorithm) or similar technologies
• Continuous Improvement Mindset

Job Responsibilities :

- Develop monthly, quarterly, and annual sales plans;

- Develop and implement strategies to bring in new business;

- Pursue new sales opportunities, gather inbound leads, and follow-up calls/meetings;

- Work effectively with internal stakeholders & external vendor to achieve business goals;

- To understand the material costing for printing, carpentery and signages;

- To understand the operation of printers, summa cutter, CCD CNC & Oscillating machine and CCD Laser cutter;

- To understand the labour cost for production;

- To attend briefing/meeting and site measurements for production for the projects undertaking;

- To ensure the production of the projects undertaking;

- To ensure the installation and delivery of the projects undertaking.

Requirements :

- Diploma or Degree in any field;

- At least 2 or 3 years of corporate sales experience/ project management;
- Proficient in MS Office (Excel, Word, PowerPoint);
- Strong time management skills;
- Passion for relationship building and selling;
- Strong presentation and negotiation skills;
- Customer service- orientated attitude;
- Ambitious and driven personality with a hunger for success.

Responsibilities

· Collaborate with engineers, architects etc. to determine the specifications of the project

· Managed sub-contractors/product installer’s daily activity at project site accordingly to the agreed installation program with the main-contractor.

· Coordinate with the factory manager on the product manufacturing schedule and delivery to site.

· Obtain permits and licenses from appropriate authorities

· Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations

· Plan all construction operations and schedule intermediate phases to ensure deadlines will be met

· Hire contractors and other staff and allocate responsibilities

· Supervise the work of labourers, mechanics etc. and give them guidance when needed

· Evaluate progress and prepare detailed reports

· Ensure adherence to all health and safety standards and report issues

Requirements and skills

· Strong team management and leadership skills

· Problem-solving and conflict-resolution skills

· Familiarity with quality and health and safety standards

· Excellent written and verbal communication skills

· Familiar with interpreting construction drawings and able to prepare installation program for main contractors.

· Must have WSH Co-ordinator Certificate.

Work Experience

· Five years of project management experience in the construction industry, in dealing with build façade works preferred.

· Years of construction management experience managing budgets and schedules

· Experience leading a construction crew

· Proven risk management experience in construction projects

We are currently looking to hire Sr. Technical Manager. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

Job Duties

A primary objective will be to work with internal stakeholders to support across business requirements, technology solutioning and review and quality assurance of delivery programs. We are seeking an enthusiastic, hands-on problem solver who is keen to get involved at the early part of an exciting journey for a bank. The role will be involved in some interesting work including innovative prototyping, small projects, and larger programs of work.

Responsibilities

· The role will need a combination of skill sets cutting technical knowledge, techno functional and business analysis, and project management skills.

· Designing functional technology solutions

· Overseeing development and implementation of programs

· Troubleshooting with difficult technical issues and act as a problem solver for delivery tracks.

· Create and assist in presenting IT solutions related point of views to APAC CIO organization.

· Providing technical leadership and support to software development teams

· Understand company needs to define system specifications.

· Monitor systems to ensure they meet both user needs and business goals.

· Coordinate internal resources and third parties/vendors for the flawless execution of projects.

· Proficiency with some of the Transaction and Corporate Banking platforms – in areas of Cash Management, Core Banking, Cyber Security, Trade, Digital Channels, Payments, Risk and Compliance, API Microservices, Cloud etc.

· Experienced with deep skills on Transaction Banking - Core Banking projects, Oracle, FIS etc.

Requirements

· Bachelor’s degree in engineering, IT; Masters preferred etc.

· 10+ yearsof relevant experience in banking technology.

· Required project experience in one of the below 3 areas – Core Banking / Host to Host / Regional Integration Hub

· Experience working with global & regional banks, with deep understanding of banking technology architecture and solutions.

· Solid technical background, with understanding or hands-on experience in software development and web technologies. Able to demonstrate hands on technology coding experience prior to project management in career.

· Understanding of agile / scrum (preferred with scrum master certifications)

· Excellent client-facing and internal communication skills

· Good written and verbal communication skills

Strong working knowledge of Microsoft Office; will be required to create presentation decks

We are currently looking to hire Sr. Technical Manager. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

Job Duties

A primary objective will be to work with internal stakeholders to support across business requirements, technology solutioning and review and quality assurance of delivery programs. We are seeking an enthusiastic, hands-on problem solver who is keen to get involved at the early part of an exciting journey for a bank. The role will be involved in some interesting work including innovative prototyping, small projects, and larger programs of work.

Responsibilities

· The role will need a combination of skill sets cutting technical knowledge, techno functional and business analysis, and project management skills.

· Designing functional technology solutions

· Overseeing development and implementation of programs

· Troubleshooting with difficult technical issues and act as a problem solver for delivery tracks.

· Create and assist in presenting IT solutions related point of views to APAC CIO organization.

· Providing technical leadership and support to software development teams

· Understand company needs to define system specifications.

· Monitor systems to ensure they meet both user needs and business goals.

· Coordinate internal resources and third parties/vendors for the flawless execution of projects.

· Proficiency with some of the Transaction and Corporate Banking platforms – in areas of Cash Management, Core Banking, Cyber Security, Trade, Digital Channels, Payments, Risk and Compliance, API Microservices, Cloud etc.

· Experienced with deep skills on Transaction Banking - Core Banking projects, Oracle, FIS etc.

Requirements

· Bachelor’s degree in engineering, IT; Masters preferred etc.

· 10+ yearsof relevant experience in banking technology.

· Required project experience in one of the below 3 areas – Core Banking / Host to Host / Regional Integration Hub

· Experience working with global & regional banks, with deep understanding of banking technology architecture and solutions.

· Solid technical background, with understanding or hands-on experience in software development and web technologies. Able to demonstrate hands on technology coding experience prior to project management in career.

· Understanding of agile / scrum (preferred with scrum master certifications)

· Excellent client-facing and internal communication skills

· Good written and verbal communication skills

Strong working knowledge of Microsoft Office; will be required to create presentation decks

Responsibilities:

- To attend and handle all customers’ feedback/requests/complaints effectively & escalate report to superior accordingly

- To maintain proper and traceable documentation with proper filing index

- To prepare and follow up on DO, PO, Quotations and project progressive claims and its certification.

- Procurement with sourcing good suppliers both locally and globally, negotiations and inventory management.

- Manpower allocation and scheduling of maintence servicing periodically

- Liase with clients/maincontractor for necessary training/induction arrangement.

- Follow up and process service reports

- Adminstration in accordance with company's policies, compliances, SOPs and best practices

- Accounting knowledge such as AP/AR and full set would be an advantage.

- To generate reports for Finance Department

- To cooperate with other departments effectively

- To take up other ad-hoc/additional duties as required to meet department needs

Requirements:

· Bachelor Degree in Business Administration, Accounting, Finance or other revelant studies

· Willing to work in a SME environment

· Able to work independently with little supervision, meticulous, multi-tasking, hardworking, possess full initiative & commitment in daily role and flexibility in problem solving

· Good negotiation skills

· Proficient in computer software such as MS Office, Accounting software (Xero) and CRM software

· Able to start within short notice or immediate will be an advantage

· Bilingual in English & Mandarin, good written English & Chinese preferred.

The role involves leading a team to implement effective controls and efficient workflows for individual client and entities/corporate account onboarding, processing, and maintenance, leading to both compliance to regulatory requirements as well as better turnaround time.

Key responsibilities include conducting Sanctions, PEP, and Adverse Media screenings to ensure compliance with KYC and AML regulations, conducting periodic Customer Due Diligence (CDD) reviews, and performing Enhanced Due Diligence (EDD) and reviewing escalations. This also includes ensuring that the client and account information is up to date for regulatory reporting such as FATCA and CRS reporting. When there are escalations, you will need to work closely with Compliance and Business Development divisions on resolving them through effective communications with the different departments.

Other responsibilities include:

• Managing staff training and developments
• Process reviews and automation of manual tasks
• Drafting and reviewing process documentations
• Plan and coordinate with IT to execute implementations of system enhancements, including performing User Acceptance Testing.
• Participate in internal and external audits pertaining to client and account onboarding

The ability to prioritize, meet deadlines and communicate to all levels of the organization, including sales, legal and compliance, is critical in this role.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;
• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;
• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;
• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;
• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management preferably in the securities, financial advisory or fund management industry
• Should have knowledge of key applicable regulations such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations
• Excellent writing and communication skills
• Good interpersonal, influencing and networking skills
• Team player

Responsibilities

· Responsible for a team of supervisors, and workers to ensure smooth progress during execution of project.

· Supervision of contractors, sub-contractors and suppliers.

· Main in-charge for the entire phase of the Project Management, from preparation to Site management, and subsequently until completion.

· Communicate and coordinate with client, clarify requirement, plan, co-ordinate, monitor and control the project, including carrying out implementation of the project.

· Analyze, manage and track project costs against budget.

· Management of claims for cost and time implication due to variation from client.

· Submit variation order cost for additional work to be carried out issued by architects and consultants.

· Ensure prompt submission of as-built drawings, operation maintenance manual and conduct training for client during handing over of project upon completion.

· Be aware of the legal and requirement and significant environment aspect/ impacts & occupational safety and health hazard/risk associated in their work activities.

Requirements

· Degree in Architecture / Mechanical / Engineering / Interior Design or its equivalent.

· Minimum 5 years’ experience in related fields, preferably with Hotel project experiences.

· Strong in project management and technical knowledge in Interior Fit Out

· Possess good leadership and interpersonal skills

- experience in A&A works under commercial and hospitality sector is preferred

The Construction site Manager shall be responsible for the planning and execution of the construction works, managing construction supervisors and managing temporary works, and ensuring the construction works are executed in accordance with the contract specifications.

Lead and manage a team of project engineers & supervisors for the construction scope of works

Lead and manage a team of sub-contractors for the construction activities

Provide for site safety and security; devise and implement site policies and procedures

Set project goals and oversee projects to completion; schedule and track assignments

Handle sensitive information with confidentiality

Ensure compliance with company or government regulations; ensure compliance with contracted service level agreements (SLAs); maintain up-to-date county, municipal, and state licensing

Communicate with customers regarding products and services

Experience & Education:

· The candidate shall have a minimum of ten (5) years of construction experience, of which about five (3) years shall be in managing the construction of projects of similar size and complexity to the project

· Construction manager in Infrastructure (LTA) project (depot, underground metro, road tunnel and etc.)

· Mechanical Engineering degree holder

· More than 10-year experience in the construction industry

The Construction site Manager shall be responsible for the planning and execution of the construction works, managing construction supervisors and managing temporary works, and ensuring the construction works are executed in accordance with the contract specifications.

Lead and manage a team of project engineers & supervisors for the construction scope of works

Lead and manage a team of sub-contractors for the construction activities

Provide for site safety and security; devise and implement site policies and procedures

Set project goals and oversee projects to completion; schedule and track assignments

Handle sensitive information with confidentiality

Ensure compliance with company or government regulations; ensure compliance with contracted service level agreements (SLAs); maintain up-to-date county, municipal, and state licensing

Communicate with customers regarding products and services

Experience & Education:

· The candidate shall have a minimum of ten (5) years of construction experience, of which about five (3) years shall be in managing the construction of projects of similar size and complexity to the project

· Construction manager in Infrastructure (LTA) project (depot, underground metro, road tunnel and etc.)

· Mechanical Engineering degree holder

· More than 10-year experience in the construction industry