Job Description:

• Assist in researching and identifying potential business opportunities, including new markets, industries and clients.
• Support the development of business proposals, presentations and marketing materials to pitch services to prospective clients.
• Assist in conducting market research and analysis to identify trends, competitive landscape, and potential areas for growth.
• Collaborate with the Business Development team to develop and implement strategies to achieve sales targets and business objectives.
• Assist in building and maintaining relationships with existing clients, providing ongoing support and addressing any inquiries or concerns.
• Coordinate with internal teams to ensure effective communication and collaboration on business development initiatives.
• Assist in organizing and attending meetings, conferences, and networking events to promote company services and build relationships with potential clients.
• Provide administrative support to the Business Development team, including managing calendars, scheduling appointments, and maintaining databases and records.
• Stay updated on industry trends, market developments, and competitor activities.
• Perform other duties and responsibilities as assigned by the Director or Senior Management team.

Requirements :

• Bachelor's Degree in Business Administration, Marketing or related fields.
• Minimum of 3 years in business development / Sales / Corporate Secretary / handling new set-up company related experience.
• Strong interpersonal and communication skills, with the ability to build rapport with clients and collaborate effectively with internal teams.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Proactive and self-motivated with a strong desire to learn and grow in the fields of business development
• Proficient in Microsoft office Suite (Word, Excel, PowerPoint).
• Ability to work independently and part of a team, with a positive attitude and willingness to take on new challenges.
• Flexibility to adapt to changing priorities and deadlines as needed.
• Excellent promotion and sales skills are a plus.

Responsibilities:

• Lead and guide software delivery teams to implement solutions.
• Analyze project requirements, Design and develop software systems and applications to meet customer's needs.
• Work with Project Manager and stakeholders to ensure timely and successful delivery of the project scope within timelines
• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.
• Prepare and maintain technical documentations and design plans
• Provide System Enhancement Recommendations such as modifications or upgrades to existing software systems and applications to enhance performance.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Requirements

• Experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 5-8 years of experience in software, systems design and implementation.
• Experience in pre-sales consulting would be added advantage
• Experience as a Solution Architect would be a plus
• Proficiency in software development languages such as Java, Python, C++, or others

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The position is business partnering with Wholesale Arm of the company. Regular interactions with stake holders, strong understanding and control over the numbers are must. Ability to work under tight timelines, cost conscious, driving and owning the PnL is a key factors to this role.

Task 1: Accounting

Perform accurate month end account closing activities, reconciliation, analysis. In charge of General ledger, accruals accounting. Prepare/ review key schedules and variance analysis.

Task 2: FP&A and business partnering

Assist in annual budgeting & quarterly forecasting exercise for WS business division. Ensure smooth planning and reporting of consolidated forecast plans using Financial Planning Tool. Monitoring of Actuals vs forecast. Timely flagging of variance and actions to ensure targets are met.

Business partnering to relevant stakeholders, mainly WS for closing, forecasting, budgeting, credit risk assessment, driving collection plans, reviewing customer level margins and credit exposure and ensuring overall compliance to Finance SOPs etc. Ensure sufficiency of credit risk coverage with 3rd party insurer, any other credit risk exposure to follow proper SOPs.

Ensure accurate and overall compliance in export sales to Europe.

Knowledge of handling of export letter of credit is a plus.

Task 3: Reporting
Ensure timely reporting in HFM for Singapore business, performing system run consolidation for EC/RT/WS business on a monthly basis. Own the SG PnL and Balance Sheet reporting to Region, this includes commentaries on m-o-m and y-o-y performance/movements for actuals vs forecast, Intercompany matching and reconciliation as well.

PIC for maintenance of local GL account mapping against Global account codes in Oracle DRM. Overall control in HFM and FPT system. Other ad-hoc reporting requirements from Global/Region, e.g. license, sponsoring, etc.

Task 4: Others

Liaise with internal/external auditors, tax agents, corp secretary, regional and global finance team. Assist in preparation and statutory filling of financial statements. Review and approve payments. Any other tasks as assigned (e.g. stock counts, FA sighting, special projects etc).

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Inspect buildings daily for cleanliness

• Check toiletries to ensure sufficient suppply

• Check that equipment is kept properly and in good condition

• Assign daily duties to be carried out by workers

• Check and record workers attendance at every shift

• Plan workers duty roster

• Attend to minor repair / wiring of equipment

• Send faulty machines/major equipment to supplier for repair

• Attend to complaints received from clients

• Order necessary suplies (e.g. chemical/toiletries)

• Inform Building Management of building defects

• Any other ad-hoc assignments assigned by the Management.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Our client, one of the Fastest Growing Non-Bank Financial Institute in Singapore is looking for relationship manager to join their team of Relationship Manager.

Working Hours: Monday to Friday (8.30am - 5.30pm)

Work Location: On-Site (Nearest to Novena MRT)

Work Type: Permanent

Responsibilities

- Acquiring new corporate clients for secured lending (property)

- Manage and service existing accounts

- Promote company's range of financial products and offer guidance on loans

- Generage & achieve KPI targets assigned

- Build a strong network of business contracts to generate referrals

- Prepare credit proposals involving financial analysis

Requirements

- Diploma or Degree in Business Management, Finance, Sales or related fields.

- Minimum 1-2 years working experience with sales and sales support role

- Highly self--motivated, proactive and result orientated

- Good interpersonal and communication skills

- Able to work indepdently while also contributing effectively to a team

- Strong understanding of customer needs and market trends

- Relevant work exprience in unsecured lending properties/ term loans and mortgage loans (preferred)

RMA Consultants: EA License No: 93C4403

Foo Erin - EA Reg No: R2196422

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance, data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOps automation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning.
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics, Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products
• Bachelor degree and above in Computer Science, Information Systems Management, or related fields.

Job Description & Requirements

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Restaurant Operation Manager

Job Description

• Work Week: 6 days per week

• Work Hours: 7PM - 3AM (1hour break)

• Locations: Boon Keng / Geylang

• Relevant Experience : 5 years

• Gross Salary Range: $4,000 - $6,000

Job Scope

• To lead the team on each shift and ensure the company service standards are upheld.

• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.

• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.

• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.

• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.

• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.

• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.

• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.

• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.

• Collaboration: Work with other departments to achieve overall business goals.

• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction.

In your resume please indicate:

- current salary, and your salary expectation

- phone number, and convenient time to answer call.

Only shortlisted candidates will be contacted.

Import Shipping Manager

Job Description:

Coordination & Planning

1. Develop and implement import strategies and procedures

2. Co-ordinate with suppliers and third party logistics to ensure smooth import operations

3. Ensuring third party logistics clear and unstuff the import containers on time

4. Ensuring third party logistics provide unstuffing report on time

5. Monitor, track and follow up shipping schedules with suppliers to ensure timely and accurate delivery. Update the shipping schedules in Navision

6. Send updated import schedule report to management and R&D team weekly

7. Update management and R&D team whenever there is a revise in vessel schedule or new shipping info

8. Monitor and ensure supplier provide the shipping documents on time for customs clearance

9. Transfer of Raw Material & Finish Product

10. To lead and manage end-to-end operational activities for transfer of raw material/finished product between warehouse and production plant.

11. Monitor and ensure claim for damage bag during transfer being submitted to insurance company or 3PL

12. Monitor and ensure sample bag being transfer promptly to 5PW for sampling after unstuffing

13. Monitor and ensure transfer activities being updated to Navision on time

14. Import shipment plan to plan monthly import shipment activities and warehouse storage allocation to drive cost saving and warehouse optimization. Ensure that warehouse is fully utilised before engaging 5PW

15. Prepare inventory aging and follow up on aged stocks, torn and sample stocks.

16. Prepare monthly inventory forecast report

Regulatory compliance

17. Ensure that all import activities comply with applicable laws and regulations, company’s Standard Operating Procedures and ISO Standards.

18. Stay updated on changes on the applicable laws and regulations.

Logistics Management

19. Oversee the transportation of goods from the point of origin to the destination

20. Monitor and track shipments to ensure timely and accurate delivery

Documentation and Record‐Keeping:

21. Maintain accurate records of all import transactions and documentation.

22. Ensure proper documentation is prepared for customs and regulatory agencies.

23. Handle and resolve any discrepancies or issues related to shipment documentation.

Cost management

24. Develop and manage the budget for import shipping activities.

25. Analyze shipping costs and identify opportunities for cost reduction and efficiency improvements.

26. Monitor and report on shipping expenses and performance

27. Verification of invoices from 3PL that related to import shipment, storage & transfer activities

Problem Resolution:

28. Address and resolve any issues related to shipments, such as delays, damages, or discrepancies

29. To ensure promptly feedback receive from 3PL regarding any quality issue and/or shipment issue to the suppliers

30. To submit claim and/or feedback quality issue and/or shipment issue to supplier

31. Act as a liaison between various parties involved in the import process to resolve conflicts or issues.

Team Management:

32. Supervise and provide guidance to the import shipping team.

33. Train team members on best practices, regulations, and procedures.

34. Conduct performance evaluations and manage team development. Address and resolve any issues related to shipments, such as delays, damages, or discrepancies.

Technology and Systems Management:

35. Utilize import management software and systems to track shipments and manage documentation.

36. Stay informed about technological advancements and implement new systems or tools to improve efficiency.

Risk Management:

37. Identify and assess potential risks related to the import process.

38. Develop and implement risk mitigation strategies to minimize disruptions.

Requirements

● Bachelor’s Degree or Diploma in Purchasing/Supply Chain / Logistics or equivalent related qualification

● Minimum 7 years of relevant managerial experience in manufacturing or relevant industry

● Proficient in Microsoft office applications and other relevant software (eg. Navision)

● Strong written and verbal communication skills

● Able to multi-task in a fast-paced environment

● A dynamic team leader with a positive working attitude. Able to organize and lead a small team to attain business excellence

Job Summary:

The Singapore Organisation of Seamen is seeking a motivated and experienced individual to join as Manager of our External and Industrial Relations Division. This role requires strong communication and organisational skills, along with an understanding of local, national and international labour laws, employment standards, and collective bargaining agreements.

The ideal candidate needs to have a passion for fostering positive industrial relations and advocating better working conditions, fair pay and safety standards for union members.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Participate in external engagement efforts with industry stakeholders, unions, and government bodies to promote bipartite and tripartite relationships.
• Address labor disputes and participate in mediation processes.
• Stay updated on trends in the maritime industry, industrial relations and employment laws.
• Collaborate with internal departments to align industrial relations strategies with the organisation’s broader objectives.
• Prepare reports, presentations, and communication materials related to external relations.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Knowledge and Skills:

• Strong understanding of Singapore’s employment laws and labor relations frameworks.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Strong problem-solving skills, including the ability to collect and analyze relevant data.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in MS Office and CRM systems.
• Adapt to working in a fast-paced environment.

We are looking for a Sales Executive / Manager to join our team at LIPCO FOOD & BEVERAGES Pte Ltd. The role requires the candidate to be a motivated, self-driven, and result-oriented individual. Able to achieve sales target and establish a good relationship with customers. If you are meeting the criteria, we want you on our team!

Key Responsibilities:

• Develop and maintain relationships with clients in supermarkets, food distributors, cafes, and restaurants.
• Achieve sales targets and drive revenue growth.
• Identify new business opportunities and expand the customer base.
• Provide excellent customer service and support.

What We’re Looking For:

• Passion for sales and delivering results.
• Self-motivated and driven to succeed.
• Preferably with experience in sales within the food & beverage sector (e.g., supermarkets, food distributors, cafes, restaurants).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and attractive commission structure.
• Opportunities for professional growth and career advancement.
• A dynamic and supportive work environment.

Join us and make your mark in the food and beverage sales industry!

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities

 Vendor, Partner, and Supplier Relationship Management

 Strengthen and maintain strong relationships with key vendors, suppliers, and strategic partners to ensure smooth operations and long-term business growth.

 Identify and build partnerships that align with business objectives and growth strategy.

 Project Flow and Internal Procedures

 Streamline and optimize project workflows, ensuring that projects are executed on time and within scope.

 Coordinate with internal teams to follow up on procedures, track project statuses, and address any bottlenecks or delays.

 Project Ownership and Revenue Growth

 Take ownership of specific projects, including managing timelines, resources, and deliverables.

 Expand current project volumes and initiatives to drive revenue growth。

 Identify opportunities for upselling and cross-selling within existing projects to maximize revenue potential.

 VIP Client Relationship Management

 Maintain and strengthen relationships with current VIP clients, ensuring their needs are met and that they receive the highest level of service.

 Work closely with clients to identify opportunities for increasing their mining hash rate and expanding their engagement.

 Client Support and Inquiries

 Act as a key point of contact for VIP clients, assisting with inquiries and providing timely responses to client needs.

 Provide tailored support for VIP clients, ensuring their expectations are exceeded and their mining activities are optimized.

Skills/Requirement

 5+ years of experience in business development, account management, or client relations, ideally within Web3 or blockchain industry.

 Strong understanding of the Web3 industry and products and services.

 Proven experience in managing relationships with high-value clients (VIPs), partners, and vendors.

 Strong project management skills with the ability to track progress, mitigate risks, and ensure project success.

 Excellent communication and negotiation skills, both written and verbal.

 Proactive problem-solving skills and ability to work under pressure in a fast-paced environment.

 Familiarity with mining hash rate and other technical aspects of the cryptocurrency mining ecosystem is a plus.

 Ability to work collaboratively with cross-functional teams to achieve business objectives.

One of the oldest nurseries in Singapore, Prince’s has 50 years’ experience in the industry. Started out humbly as a flower shop, Prince’s has evolved into a full-fledged landscape design and installation specialist. At the international front, our global connections ensure that Prince’s meets the needs of our customers. Strategic alliances with Europe, Australasia, and Asia have been a boon to our service-oriented culture.

Position: Learning & Development Manager

Job Description

The Manager, Learning and Organisation Development is responsible for developing learning and development plans based on the assessment of development areas for the workforce to meet business requirements. They liaise with stakeholders to communicate and implement organisation development and change interventions to ensure that the organisation's strategy and plans are delivered effectively and efficiently. In addition, he is responsible for managing team operations and performance and leverages Skills Frameworks in creating learning roadmaps and integrating them with learning programmes under the team's purview.

• Conduct learning needs analysis to assess their current capabilities and areas of development required to deliver against the organisation’s strategy, business restructuring and plans
• Develop customised learning and development strategies, plans and curricula to improve overall workforce capabilities for current and future roles and to promote lifelong learning
• Recommend and implement innovative and creative learning and development channels and technology to engage learners and increase the effectiveness of learning and development interventions
• Equip supervisors and line managers with the skills and tools to mentor, train and provide job coaching
• Analyse learning effectiveness evaluation data to derive insights on the effectiveness and return on investment of learning and development programmes and recommend improvement actions to improve workforce capabilities.
• Conduct organisational diagnosis to assess and analyse the current state and identify opportunities for organisational development and change interventions
• Propose, plan and execute organisational development and change interventions to drive and facilitate organisational development and change
• Monitor the progress and evaluate the effectiveness of the organisation development and or change interventions
• Execute broad-based communications strategy to articulate the business case, importance and impact of organisation development and change interventions on the overall business objectives
• Conduct stakeholder analysis and execute stakeholder engagement activities to manage highly influential stakeholders to support organisation development and change interventions
• Leverage skills maps of the Skills Frameworks to identify learning gaps and develop competency frameworks
• Create learning roadmaps with reference to career maps and skills maps of the Skills Frameworks
• Develop learning programmes and channels with reference to Technical and Generic Skills and Competencies (TSCs and GSCs) of the Skills Frameworks
• Plan organisation development interventions in accordance with skills maps of the Skills Frameworks

Candidate profile:

• Bachelor's degree in Human Resources, Organizational Development, Education, Psychology, or a related field
• Minimum 5 years of experience in Learning & Development or HR, with at least 2 years in a managerial role
• Proven track record in designing, delivering, and evaluating learning programs across diverse channels
• Knowledge of current L&D trends, technologies, and best practices
• Ability to collaborate and influence stakeholders at all levels of the organization
• Excellent communication, presentation, and interpersonal skills
• Strategic thinker with the ability to align L&D efforts with business objectives
• Strong leadership capabilities, with a focus on team development and coaching

We regret to inform only shortlisted candidates will be contacted. Thank you for your interest to join the Prince’s family.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

• Overall management of Financial Accounting
• Manage 5 to 6 Accounting staff
• Manage financial statements, forecasts and reports in accordance with accounting standards and statutory requirements
• In conjunction with Finance Director prepares the financial information for yearly budget as well as the preparation of cost and management accounting matters
• Monitor the Company’s tax affairs and liaise with Company’s tax advisors on all tax related matters
• Monitor and reports on cash flow including long range forecasts
• Liaise with auditors and banks as required
• Review the accuracy and completeness of accounting work in the department

Job Requirements

• Degree holder
• 3 to 5 years relevant experience
• Work location at Bugis , near MRT
• 5 days work
• Salary $6000 - $7000
• AWS / Performance Bonus
• Start work Immediately or within short notice period

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Join Our Team!

Positions Available
Assistant Manager - Service Crew: $2,500 - $3,800

Location: Tanjong Pagar / Telok Ayer
Schedule: 6 DAYS/WORK WEEK, SPILT SHIFT 1030AM - 230PM & 530PM - 1030PM
Perks & Benefits:

• AWS
• Staff discounts on food and beverages
• BONUS
• FAST CAREER PROGRESSION
• MEAL ALLOWANCE

Restaurant Supervisor

As a Restaurant Supervisor, you'll oversee daily operations to ensure smooth service and a memorable dining experience.

Responsibilities:

• Manage daily activities and schedules for our team.
• Monitor inventory and ensure adequate stock of supplies and essentials.
• Maintain top-quality food standards, service, and satisfaction while addressing areas for improvement.
• Supervise food preparation and storage to comply with health and safety regulations.
• Assist and support staff with guest inquiries and requests.
• Respond promptly to guest feedback or complaints, ensuring a high level of satisfaction.
• Deliver superior food and beverage service, exceeding customer expectations.
• Ensure sanitation and safety standards are met.
• Take part in standard service duties.

Service Crew

Our Service Crew ensures an exceptional experience for every guest through excellent service and attention to detail.

Responsibilities:

• Provide smooth and efficient service, ensuring quality standards are met.
• Present menus, recommend dishes and drinks, and answer guest inquiries with a smile.
• Take and serve orders promptly without unnecessary delays.
• Be knowledgeable about the menu and drinks list.
• Restock beverages and guest supplies as needed.
• Clear and reset tables or counters efficiently.
• Ensure glasses and utensils are polished and ready for use.
• Assist with inventory counts and maintain accurate stock records.
• Take part in standard service duties.

What We’re Looking For:

• Minimum secondary school education with 'O' Level passes or equivalent.
• Candidates with Food Safety and Hygiene Certificates are preferred.
• Availability to work on weekends and public holidays.
• Immediate starters or those with short notice periods are highly desirable.

Only shortlisted candidates will be contacted.

SUSHI YUJO - www.sushiyujo.sg *IG* - https://www.instagram.com/sushiyujo.sg/

SHINRAI - www.shinrai.sg *IG* - https://www.instagram.com/shinrai.sg/?hl=en