This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $ 3,000 - $4,250

Job Description

1. Business Operation Management

2. As an Entry-Level Program/Project Management Office Analyst, you will be responsible for overseeing the

day-to-day operations of the IT Project

3. Work with project team to prepare program level decks and reports

4. Support project team in administrative tasks pertaining to billing and invoicing processes

Reporting to the Sales Manager, you play a vital and rewarding role in the dynamic & growing sales team focusing in selling IT services & solutions for the large SME & MNC customers. You are responsible for a full sales cycle, from hunting to developing and bringing deals to closure. Part of your account management effort, you will be also tasked to handle existing customers with new IT projects and business opportunities. There will be excellent career progression for you to become the lead in the department & eventually heading a business unit of your own, prior good results after a period of time.

KEY RESPONSIBILITES:

· Carrying out direct sales activities to acquire new customers (B2B)

· Build good rapport and expand business opportunities with existing customers

· Submitting sales funnels timely & achieving monthly/ quarterly sales target

· Work closely with pre-sales team and key technology partners to on leads and business opportunities

· Assist in identifying opportunities in Gebiz & related portal and submission of ITQ timely

· Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’

· Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

ROLE REQUIREMENT:

· At least 2 years of corporate sales experience in relevant industry

· Minimum diploma & above in IT/ Business/ Marketing or related field

· Strong sales or business development background with proven track record in enterprise solutions selling

· Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services

· Equipped with good presentation and negotiation skills

· Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers

· Independent, resourceful, good analytical and communication skills

· Strong sense of responsibility, hardworking, able to perform under pressure

· Zero or less working experience candidates are welcome – you will be considered in a junior position – training will be provided

GMK ENGINEERING & CONSTRUCTION PTE. LTD. (the "Company") is a Exempt Private Company Limited. Our Company's principal activity is general contractors (building construction including major upgrading works) with construction of other civil engineering projects n.e.c. (eg playground systems) as the secondary activity.

The daily work of the manager is filled with

one-on-one or group interactions focused on operations.

• Hiring and staffing
• Training new employees
• Coaching and developing existing employees
• Dealing with performance problems and terminations
• Supporting problem resolution and decision-making
• Conducting timely performance evaluations
• Translating corporate goals into functional and individual goals
• Monitoring performance and initiating action to strengthen results
• Monitoring and controlling expenses and budgets
• Tracking and reporting scorecard results to senior management
• Planning and goal-setting for future periods

• Command and control operations in the production line.
• Ensure that the daily targets / KPIs are met.
• Ensure that parts manufactured were in line with planner's need.
• Improve operational processess to enhance efficiency / productivity so as to meet standard cycle time.
• Eliminate unnecessary scrap.
• Maintain all machines to run at their fullest capabilities and reduce down time.
• Drive for continuous improvement in the line.

• Monitor sales performance and proactively identify potential risks and opportunities to ensure the region achieves overall business goals.
• Develop joint business plans with distributors and their respective accounts to expand the channel network and enhance performance in the assigned territories.
• Review and support feedback/inquiries from distributors, end consumers, and the supply chain team.
• Manage and coordinate all sales and marketing activities with distributors, vendors, regulators, pet association, and event organizers.
• Maintain awareness of new developments in the industry, especially in Australia and New Zealand (ANZ).

Requirements:

• Degree in Business Administration, International Business or equivalent
• At least 5 years of experience in regional sales and distributors management role
• Experience in Infant foods, pet specialty or fast moving consumer goods will be preferred
• Profound knowledge in retail and trade operations, category management, margin contributions, and buying practices in Asian markets.
• Good experience in managing distributors, key retailers, and vendors
• Experience in channel management

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Duties:

• Oversee a team of Sales Executive and monitor their performance against targets as well as hire.
• Develop and grow a team of individuals, maximizing on their potential and ability to generate revenue for the company.
• Responsibility to oversee all internal, external communications with insurers and clients.
• Ensure that your team follows and executes the correct processes internally and externally as well as ensuring we meet Pacific Prime’s compliance requirements at all times.
• Be part of a team working seamlessly to prioritize the preferred sales processes, customer experience as well as compliance in all aspects.

Requirements:

• Degree holder with at least 5 years of sales experience in the insurance
• Possesses BCP, PGI, ComGI, HI, M5, M9 and M9A qualifications from SCI
• Self-driven with a proven ability to work in a dynamic sales environment and a proven track record of exceeding goals and objectives
• Proactive, independent, result-oriented, energetic with good people skills and an effective team player

Company Overview

Mummys Market is the leading organisation in the parenting sector and the market leader of Southeast Asia’s largest baby fairs. Across seven baby fairs held annually, Mummys Market attracts 800,000 visitors, with $100 million worth of products and over a thousand brands in participation.

Mummys Market serves, engages, and educates 90% of the local parents' population in Singapore, from the onset of pregnancy and beyond. Within the baby fairs, 80% of the total baby products' distributors participate in our fairs, with clients ranging from SMEs to MNCs, including Nestle, Friesland Campina, Procter & Gamble, Unilever, NTUC Fairprice, Dairy Farm Group, Glaxosmithkline, Sony, hospitals and government agencies.

2020 is a transformation year for Mummys Market. With data in the heart of our business, we are taking the market by storm with O2O strategies, while developing and capitalising on technologies to power our growth. Therefore, we are looking for talents to join us on the journey of transforming our business to the next level!

Job Description:

We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. The incumbent will supervise the operational and organizational standards of the store, duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

Lastly, he or she must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, he or she should also demonstrate outstanding leadership and interpersonal skills.

Job Responsibilities:

• Overseeing pricing and stock control, and managing deliveries
• Motivate the sales team to meet sales objectives by training and mentoring staff
• Create business strategies to attract new customers, expand store traffic, and enhance profitability
• Ensure store compliance with health and safety regulations
• Develop and arrange promotional material and in-store displays
• Prepare detailed reports on buying trends, customer requirements, and profits
• Build and maintain a healthy working relationship with stakeholders and vendors
• Respond to customer complaints and concerns in a professional manner
• Deliver excellent service to ensure high levels of customer satisfaction
• Undertake store administration duties such as managing store budgets and updating financial records
• Liaising with HQ from time to time

Job Requirements:

· Diploma or equivalent qualification.

· A minimum of 5 years’ experience working in a retail environment, ideally in a managerial role.

· Strong leadership and customer management abilities.

· Customer service-oriented with in-depth knowledge of basic business management processes.

· Excellent communication and interpersonal skills.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Project Manager

Roles and Responsibilities:

• Responsible for P/L for project and timely project execution
• Conduct Project progress meetings & follow-up on timely action.
• Coordinate with the project executive all client "business" related contact/correspondence to ensure consistency of reporting throughout the project lifecycle
• Report to Management and make a dash board information at point in time
• Identify the potential concerns of the project well in advance and address them in an effective manner before it is raises.
• Ensure all costs and risk updates are communicated and incorporated into the overall project reporting.
• Initiate and implement best practices, procedures and standards
• Lead, direct, assist and support construction teams to ensure deliverable processes on time and within the budget.
• Involve in day-to-day activities with customer & Vendors.
• Identify, maintain & monitor the Risk register throughout the project.
• Hold review meeting with vendors & follow up on the appropriate action plan.
• Project close out and hold lesson learnt session.
• Support sales proposal to review costing sheet and optimise the cost as required.

Requirements

• Degree/Diploma in Engineering preferably Chemical/Mechanical/Electrical/Control engineering or related industries.
• At least 5 years of proven project management experience in Oil & Gas / Marine industry.
• Ability to manage time and schedules to meet aggressive deadlines
• Able to work under pressure and tight timeline
• Be able to work at flexible after office hours due to project requirements
• Strong communication skills for contractor and customer management

KPI for Project Manager:

• Within agreed budget
• Commendation Letter
• Avoid delay more than 2 weeks (No LD)
• Ontime progress reporting
• LTI Zero (No Safety Issue)
• Resolution of Customer Complaints within 2 weeks (No Escalation)

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

We are searching for an experienced and talented Senior Client Services Manager, to work for an outstanding design agency.

Specialising in FMCG – they would ideally like someone who has experience in FMCG client management and has worked with global brands. However, this is not essential.

This agency produce incredibly work, and are therefore looking for someone who takes pride in their work with passion.

Packaging design experience is ideal but not essential!

In this role, you’ll be responsible for:

• The day to day running of projects, whilst building a strong relationship with your direct clients.
• Attending and organising client meetings.
• Creating and leading presentations, with creativity.
• Building long term partnerships.
• Managing the delivery of projects.

We are looking for :

• A minimum of 3 years’ experience in client management.
• The ability to build strong relationships.
• Excellent interpersonal skills.
• Resourceful and capable in identifying new opportunities with client relationships.
• The ability to multi task across projects.
• Demonstrate a clear understanding of the design industry.

If this sounds like you, we would love to talk further!

Reg No.: ( 11C4388 ) | EA License No.: R1326872

We Are Aspire is acting as an Employment Agency in relation to this vacancy.

Please attach your CV for consideration, and we look forward to hearing from you.

• Creating long-term plans and initiatives to accomplish company goals efficiently
• Coordinating with other teams to implement strategies and cross-training efforts
• Analyzing budgets to minimize expenses without sacrificing profits
• Developing and implementing strategies to keep employees motivated and dedicated
• Creating presentations and communicating with executives about plans and strategies
• Identifying problems and coming up with effective solutions quickly
• Monitoring changing market conditions and adjusting strategies accordingly
• Conducting interviews with prospective candidates

The Job:

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility

The Requirements:

• Min Degree with min 8-10 years of relevant working experience with min 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions
• Proficient in MS Office
• Good communiocation and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

What the role is

NEA’s Inspectorate Department administers the Environmental Protection and Management Act (EPMA) and its Regulations to manage and control air, water and noise pollution, as well as hazardous substances and toxic industrial waste at industrial and trade premises.

What you will be working on

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.
• Respond to environmental pollution incidents during and after office hours.
• Attend to feedback from public pertaining to pollution matters.
• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.
• Develop and review the concept of operations for responding to environmental pollution incidents.
• Support the procurement and equipping plan for laboratory and relevant analytical equipment.
• Prepare reports and presentations to senior management on environmental related issues.

What we are looking for

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering
• Knowledgeable in principles of environmental sampling and pollution control.
• Possess strong analytical and problem-solving abilities.
• Good writing, communication and interpersonal skills.
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.
• Organised and able to multi-task.
• Mature, independent and resourceful.
• Preferably, possesses a Class 3 driving licence.
• Able to work on weekends and after office ours, when required.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Executive-Manager-Manager-Assistant-Manager--Inspectorate-Department----Contract_JR-10000027520

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) invites applications for the position of Project Officer.

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is an interdisciplinary school at NTU which hosts world-class education and research programs in organic and inorganic chemistry, physical chemistry, chemical engineering, and bioengineering. We aim to nurture future-ready researchers with the ability to tackle new challenges in chemicals manufacturing, healthcare, energy, food, and other important sectors.

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Key Responsibilities:

• Focus on the NHC catalyzed rapid synthesis of functional products
• Designing and synthesizing catalysts and other molecules, as well as planning and executing chemical reactions, alongside conducting mechanistic studies
• Designing and synthesizing potentially bioactive molecules, and conducting bioactivity and mechanistic studies (with collaborators when needed)
• Responsible for other research and laboratory duties as assigned by the Principal Investigator

Job Requirements:

• Hold a bachelor’s degree in chemistry or a closely related field with a focus on organic synthesis, new methodology development, and the synthesis and biological activity evaluation of functional small molecules.
• Demonstrate a record of successful research in the aforementioned areas, including a history of publications and other related achievements in scientific journals and conferences.
• Showcase proficiency in experimental design, data analysis.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Store managers are the people in charge of entire stores and the employees that work within. Store managers are in charge of the general operations of a store, making sure it runs smoothly, cleanly and meets any budget or sales goals.

A store manager might plan and promote the daily schedule of employees and the business, interview, hire, coordinate and discipline employees, make sure the store is stocked, clean and in proper working order, create and maintain budgets, and coordinate with and report to senior management in the company.

Responsibilities

• Handles all day-to-day administrative duties within the branch in an accurate and professional manner.
• Responsible for local application of and compliance with company policy in the operation of the branch and in representation of the company to present and prospective customers.
• Responsible in making decisions and handles problem that may arise daily.
• In charge in guiding and giving instructions to his subordinates.
• A good motivator in order to improve his staff’s skills.
• Receives training and performs duties in several departments, such as credit, customer relations, accounting, or sales, to become familiarwith line and staff functions, operations, management viewpoints, and company policies and practices that affect each phase of business.
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.

Minimum Qualifications

· Proven work experience as Store Manager.

· Adequate knowledge of organizational effectiveness and operations management.

· Budget development and oversight experience.

· Familiarity with business and financial principles and practices.

· Working knowledge of budgets, forecasting and metrics.

· Basic IT skills (databases, MS Office etc).

· Ability to effectively communicate with all levels of the organization.

· Leadership and organizational skills.

Job Responsibilities:

• Leading PMO to deliver the regional projects undertaken by the team
• Coordinating and overseeing the execution of Strategic Project deliveries ensuring completion on time and within budget in partnership with project sponsors
• Providing strategic project governance support, monitoring project progress ensuring projects are on track to meet deliveries and deadlines
• Creating reporting and presentations to support updates and progress of Strategic Project deliveries
• Drive decisions to ensure optimal solutions are based on both commercial and business requirements
• Building project book of work and performing high-level project requirement assessment
• Providing necessary update of projects to the management team and project sponsors, etc

Job Requirements

• Minimum 10 years work experience in regional strategic project management with focus on change management
• Minimum 7 years’ experience in stakeholder management such as conflict resolution, consensus building skills, and an ability to build partnerships and influence beyond the immediate area of responsibility
• Minimum 5 years’ experience in of corporate banking such as first line coverage
• Experience in driving process improvements by using tools such as process mapping and design, data analysis and automation
• Experience in managing multiple complex projects and competing priorities, completing milestones, and working toward multiple deadlines simultaneously
• You will be highly organised, with a structured and logical approach
• Regional project management experience
• 1st Line coverage or product business management planning experience
• Experience in offshoring

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10064118

A Restaurant Manager leads all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations.

· Deliver superior service and maximize customer satisfaction.

· Respond efficiently and accurately to customer complaints.

· Regularly review product quality and research new vendors.

· Organize and supervise shifts.

· Appraise staff performance and provide feedback to improve productivity.

· Estimate future needs for goods, kitchen utensils and cleaning products.

· Ensure compliance with sanitation and safety regulations.

· Manage restaurant’s good image and suggest ways to improve it.

· Control operational costs and identify measures to cut waste.

· Create detailed reports on weekly, monthly and annual revenues and expenses.

· Promote the brand in the local community through word-of-mouth and restaurant events.

· Recommend ways to reach a broader audience (e.g. discounts and social media ads).

· Train new and current employees on proper customer service practices.

· Implement policies and protocols that will maintain future restaurant operations

Minimum Qualifications

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

· Proven customer service experience as a manager.

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

· Strong leadership, motivational and people skills.

· Acute financial management skills.

Responsibilities :

• Act as domain expert in both IT and business, technical project manager who focusing on client relationship management, is responsible for building and establishing positive relationship between company's overseas IT and its internal/external business clients.
• In-depth understanding of company APAC ‘s internal/external business clients, continuous communication of clients’ IT needs, able to collect & identify business clients’ pain points, problems and potential demands, then transform them to techinical requirements, ensure the orderly management of IT requirements.
• IT Solution adoption: promote existing IT solutions to business based on need/value. Represents service feedback from the business to IT.
• As a member of company APAC IT team, organize business demands review and IT requirement review meeting, write high quality business requirements review reports and other IT requirements documents.
• According to the company's business development, manage and optimize IT projects, pay attention to delivery efficiency and operating costs, and be responsible for business satisfaction and delivery quality.
• Work with project sponsors to identify project scope, define success criteria, build and manage project budget, and outline resource requirements.
• Break down plans into digestible parts and lead team throughout the lifecycle of the demand including go-live support.
• Effectively communicate with relevant, x-functional stakeholders (business and IT in both HQ and Overseas) regularly to manage expectations and to provide product and project updates on scope, budget, velocity and key performance metrics.
• Engage project steering committee for guidance and key decisions.
• Provide simple, to the point, quality stat using consistently to different audience including executives.
• Identify and manage risks, issues, action items and decisions.
• Foster relationships and collaborate with cross functional teams and different organisation levels including but not limited to business stakeholders, design teams & engineering teams.
• Continuously improve IT product and infrastructure management processes, enhance Speed to Market, such as but not limited to, process optimization, automation, self-service and supportability.
• Define and deliver quantitative and qualitative data driven analytics/metrics to drive and measure product capabilities adoption, customer satisfaction and continuous improvements.

Qualifications :

• Bachelor’s degree in Computer Science. MS/MBA preferred.
• 3+ years of leading and delivering IT project delivery.
• Strong understanding of IT systems, IT planning process and IT project management.
• Demonstrable results in delivering modern, integrated, innovative cloud-based applications.
• Candidate can operate across business and IT team, confident enough to ask questions of both IT and business experts.
• Outstanding communication and presentation skills, both written and verbal, to all levels of an organization.
• Good logical thinking ability, strong data analysis ability, strong insight and judgment on business’s IT needs.
• Strong deliverables management and running meetings for requirements, technical design, progress, and status.
• Familiar with SaaS products and Solutions, experience in Cloud-based IT solution implementation is preferred.
• Self-motivated, articulate, passionate to deliver the best result and achieve the highest customer satisfaction. Quick learner.
• Collaborative, independent, insistent, flexible, and open minded. And you see no conflict in any of these things.
• Knowledgeable, resourceful and show initiative. You always keep the customer’s objectives in mind.
• Positive by nature, a great team player, and both dependable and autonomous.
• Customer oriented and could work at a very fast pace.
• Problem-solving mindset and adaptability to changing project requirements.
• Eagerness to learn and stay updated on industry trends.

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception.
• Planning with the team, choosing, organizing, and motivating across different vendors.
• Overseeing and monitoring all the Campaign progress activities as per the timeline.
• Delivering and ensure client satisfaction within budget allocated.
• Engage senior stakeholders to discuss and address project issues and risks.
• Drive and manage project end to end delivery including requirement, design, testing, deployment.
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor.
• Provide timely updates to internal and external stakeholders as per required.
• Meet up with clients and conduct presentations whenever there is a need to.
• Be on time and reply to clients enquiries whenever necessary.
• Ensure all the Digital Marketing Campaign timelines are properly managed.
• Works closely with the Digital Marketing team.
• Conduct meetings, delicate work and communicate across clients feedback periodically.

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication.
• Pro-active, hardworking, good working attitude, meticulous and results oriented.
• Resourceful and problem solver.
• Candidates must be able to function in agile work environments.
• Excellent analytics skill with strong business acumen.
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders.
• An advantage to have, Marketing / Digital Marketing background, website development experience.

Project Manager

Responsibilities:

Manage technology set up for store renovation / opening and experiential event

• Manage technology set up for SEAO stores renovation / new opening across Fashion brands (Singapore, Malaysia, Thailand, Philippines, Australia)
• Support the business team on budget planning that is related to technology cost and translate business requirements to technical requirements / specifications.
• Manage a group of on-demand resources (external) to set up IT infrastructure (hardware and software), coordinate testing and conduct training / change management.
• Co-ordinate with business team to support IT requirement on 3rd parties hardware e.g. (Traffic counter, CCTV)
• Participation in planning and execution of change management

Leading initiatives around boutique IT standardization

• Standardize process, budget, and IT asset management (device, license control, end of life management)
• Suggest the process improvement areas and aim for continuous improvement and collaboration efficiency
• Work with business retail operations and regional infrastructure team to conduct refreshment of boutique infrastructure (end of life / service device refreshment, standardize configurations etc.
• Co-ordination of testing, process change, training, and user communications

Experience / Technical Expertise

• Hands on experience in store technology set up / transformation and retail application implementation.
• Good understanding of retail processes and store operation principles
• Solid experience in working with external contractors from store projects and landlords.
• Experienced in handling multiple store activities across different region, well managed the project deadline, forecast and escalation issues in advanced
• Expertise in retail infrastructure (network, digital workplace) and security fundamentals

Required competencies:

• Project coordination and interpersonal skills with the ability to clearly articulate business needs/project issues as well as tactfully negotiate on project scope, timelines, and project team member responsibilities
• Proven multi-tasking skills with the ability to work independently and prioritize multiple projects
• Strong negotiation skills and the ability to get results through formal channels and informal networking
• Innovative problem solving, design and testing skills with a positive ‘can-do’ attitude
• Confidence and flexibility to often work under significant pressure to deliver effective and high-quality solutions and designs
• Strong “problem resolution” mindset, constantly drive new ideas and challenge the status quo with constructive approach
• Enthusiastic and proven rapid learning capability
• Excellent written and verbal communication skills
• Possess strong financial/business acumen and ability to directly correlate project tasks, associated estimates, actuals and overall project budget forecasting and maintenance
• Most importantly, have a strong passion and is fun to work with!
• Willing to do night work

Company Reg No.: 201131609D | License No.: 11C4684 | Reg No: R1655133, Ashraf Ali

JOB SUMMARY

· Assisting with strategic planning including the development and production of strategic plans, management reviews, performance updates and associated research, analysis, and presentation

· Facilitating and execution of the revamped Transformation, Technology & Operations (TTO) organisation strategy & change management initiative

· Supporting discussions and decision-making at various forums / committees attended by CTOO

· Support CTOO in identifying, designing & implementation of continuous improvement opportunities in every aspect of our business – constant adaptation to clients’ changing needs; focus on efficiency and productivity; and ongoing investments in our core capabilities.

· Support CTOO to innovate existing business model by linking market changes back to operations, drive cross-bank collaboration and enhance client experience for client growth and higher returns

· Support CTOO to oversee efficient and prioritise delivery of investment portfolio

· Enable our operational capability in a manner than we are constantly listening to our clients, and then continuously testing, enhancing, and personalizing the client experience.

· Support CTOO in enabling a culture where operations function leads an adoption focused mindset on optimizing and automating business processes, particularly with the needs of our clients in mind as they try to forecast their business and foresee the environment in which they operate

RESPONSIBILITIES

Strategy

· As Program Manager identify, design, and deliver initiatives that will contribute to the execution of the revamped TTO strategy & organisation design

· Ensure the design and delivery of initiatives are consistent with the business & functional strategy where appropriate

· Bring significant technology & understanding of agile methodologies, ways of working acumen to bear in the design and implementation of transformation & change initiatives.

· Engage deeply with internal & external stakeholders where appropriate to ensure all change initiatives are reflective of business and industry requirements and fit for purpose in delivering our aspiration as a Technology and Operations function.

Business Processes

· Lead, develop, implement and track business initiatives / projects on behalf of CTOO

· Liaising with business (Commercial & CIB, PvB, Wealth Management, Retail & functional teams viz Technology, Finance, Risk, Compliance, Legal, HR as appropriate) across the bank, support the design, review, and roll-out of Operations scorecards. including the assessment of relevant / applicable metrics, and the coordination of the target setting process for business and individual scorecards.

· Support CTOO in managing & delivering of cost budgets for the team

· Provide input to the development of end-to-end scalable infrastructure and processes to execute business processes.

People & Talent

· Lead through example and help build the appropriate culture and values across the Operations function

· Support CTOO in executing his SMR responsibilities including Reasonable steps through regular review, facilitate in adequate documentation of decision-making process. Continuously engage with SMR Compliance team for advisory & inputs. Example: Regular review of Job description to reflect delegation of appropriate authority, actions as appropriate

Risk Management and Governance

· Prepare reports, presentations, papers, and review material to support discussions and decision making at various forums, mainly for RMT/CMT, CTOO MT, Board Committees, Risk Committees etc,. This will involve consolidating and integrating material from various sources and ensuring the final output is fit for purpose and aligned with CTOO requirements

· Continuously improve business management efficiency by simplifying and standardizing operational processes and procedures. Identify and implement best practices in resources and processes, ensuring consistency and relevancy.

· Work with business and infrastructure stakeholders to identify and prioritise enhancements where applicable, and associated business cases and investments.

· Coordinate and support business engagements or ad-hoc requirements with other teams / partners in the Bank and external parties (i.e. consultants, vendors, auditors, regulators, clients, media/publications, etc).

· Coordinate business meetings and escalations with stakeholders and support functions as required on behalf of CTOO

· Liaising with Corporate Affairs and Brand & Marketing teams, facilitate both internal and external communication on behalf of CTOO (e.g., business update, appointments, team calls, town halls, press release, Bridge, media interviews) as well as brand / marketing related activities (e.g., client events, industry / proprietary forums) etc

Regulatory & Business Conduct

· Support with Regulatory Liaison / Compliance team on continuous assessment meetings with the respective regulator for CTOO. Provide adequate documentation, notes as applicable in consultation with CTOO. Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the CTOO Leadership Team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients. Effectively and collaboratively support CTOO to identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Regional / Country MT members and their office

· TTO Management Team Members

· Functions & Business Heads as applicable in the role

· Members of different forums/committees/task force attended by CTOO

· Regulatory Liaison / Compliance team

Other Responsibilities

· Embed Here for good and Group’s brand and values in Singapore / CTOO SG & ASEAN; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· 5+ years of relevant experience in a BPM role

· Assisting with strategic planning including the development and production of strategic plans, management reviews, performance updates and associated research, analysis, and presentation

· Previous business management experience is an added advantage

· Ability to engage stakeholders well in both a one-to-one relationship and team environment

· Facilitating and execution of the revamped Transformation, Technology & Operations (TTO) organisation strategy & change management initiative

· Excellent verbal, presentation and written communication skills

Role Specific Technical Competencies

· Budget Management

· Business Analytics

· Business Orientation

· Internal Controls

· Key Performance Indicators

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA
• Professional qualifications such as CA (Singapore), CIA, CISA or other relevant audit certifications is preferred
• Minimum 5 years of relevant work experience in a public accounting/auditing firm
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven