Responsibilities

• Oversee the daily operations which include areas like Loans etc.
• Understand the business life cycle of businesses and provide prudent financial solutions to support the companies’ growth
• Liaise with Korean-speaking clients and stakeholders on a daily basis
• Any work required to be worked out for holding the above position in the department subject to business needs, internal policy and procedures

Requirements

• Minimum of 5 years of experience in financial services industry with background in Loans
• Bachelor’s Degree in Finance, Economics or other related disciplines
• Good in Excel skills and meticulous in their work
• Proficient in Korean language as this role requires you to liaise with Korean-speaking stakeholders on a daily basis
• Passionate individual who is innovative and enjoys a dynamic work environment
• Highly focused, driven and results-oriented individual

• Tertiary education in Business Administration, retail operation management or related disciplines.
• At least 5 years of experience in managing retail sales and operations of global retail brands.
• Strong business acumen with aggressive sales and consumer approach to managing business and improving processes.
• Strong analytic skills, resourceful, meticulous
• Excellent people management, communication and interpersonal skills
• Possess leadership qualities
• Resourceful with a positive attitude
• Confident with a high level of self-drive, integrity and professionalism
• Strong level of judgementProficient in MS OfficeSound knowledge in the retail industry, government regulations on consumers protection act etc
• Strategizing and planning skills
• Feedback skills

Job Synopsis

Achieve Group is currently on an extraordinary expansionary program with multi-prong services and international alliances. It is an exciting time for the company and we need exceptional individuals to strengthen our business development.

Job Descriptions

• Lead a team of recruitment consultants in achieving sales target
• Develop and serve major clienteles
• Maintain orderly day-to-day operations

Requirements

• Degree holder with at least 3 years relevant experience in the recruitment industry
• Experience in managing a team
• Strong motivator and result-driven person
• Proven track record of success in sales
• Ability to plan and strategize
• Strong motivator and result driven

Please submit your application by emailing a detailed copy of your updated resume to [email protected]

We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

• Provide strategic leadership for the organization, aligning with the company's goals and objectives.
• Develop and implement strategies to ensure the successful execution of projects and overall business growth.
• Oversee the planning, coordination, and execution of all projects, ensuring adherence to timelines, budget constraints, and quality standards.
• Efficiently manage resources, including manpower, equipment, and materials, to optimize productivity and cost-effectiveness.
• Foster a positive and collaborative work environment, promoting teamwork and accountability.
• Act as the primary point of contact with clients, ensuring effective communication and addressing any concerns or feedback promptly.
• Build and maintain strong client relationships to enhance customer satisfaction and secure future business opportunities.
• Handle all contractual issues related to projects, including review, negotiation, and interpretation of contract.
• Manage administrative tasks and documentation, ensuring compliance with legal and regulatory requirements.

Requirements:

• At least 5 to 8 years experience in Management roles and Wholesale Trade.
• Good knowledge of the relevant policies, regulations and industry service specifications and management standards as well as import/export processes.
• Familiar with the work processes of each stage of management as well as quality management system.
• Basic financial management and cost control knowledge.
• Strong communication and interpersonal skills.
• Analytical, able to work independently, results-oriented, resourceful, and pro-active.
• Have a positive working mindset and a strong sense of responsibility.
• Good communication, coordination, organization and overall management skills, adhering to the customer-first and quality service management.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groups

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

. Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

ESSENTIAL DUTIES AND RESPONSIBILITIES

Report to and assist Assistant Operations Director with the entire Banquet operations

• Required to implement and recommend operation plans to improve work processes and service quality for the organization
• Coordinate with sales person on customer’s order
• Liaise with customer during on-site setup requirement
• Organise set-up & clean-up after each event
• Inventory control for banquet equipment
• Understanding with and complying with the mandatory hygiene standards and requirements
• Assist in the development and review of operation plans to improve work procedures and quality service delivery
• Review daily reports for submission to management
• Check and maintain equipment and/or technologies and supplies
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve daily operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Report and update on major incidents and emergencies to the management
• Onboarding of new Part-Timers and submission of the documentation to the HR Department
• Submission of Rosters, Overtime Claims and Part Time salary claims on the Attendance Management System
• Submission of leave applications of the employees onto the Leave System
• Ensure stock check is conducted and items below par level are submitted for order
• Perform any other duties assigned by Assistant Operations Director

Job Requirements

• Ability to work independently and in a teamGood Interpersonal Communication Skills
• High level of responsibility and initiative
• Excellent customer service and able to interact well with clients
• Physically fit and able to work in a fast paced environment
• Willing to work shifts, weekends and public holidays
• Must have Experience in the set-up of banquet events
• Meticulous and proactive team player
• Willing to learn

Responsibilities:

• Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
• Responsible for the proper, efficient and profitable functioning of the hotel
• Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
• Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
• Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

• Manages technical activities within the company
• Surely provides technical oversight to internal resources
• Provides technical expertise to managers, staff, and clients
• Develops and manages technical training
• Manages technical resources within and outside the organization
• Conducts oversight of scientific methodology and parameters
• Energizes and inspires technical teams
• Develops and maintains competence and credibility
• Serves as technical expertDefine project scope, goals, and deliverables in collaboration with stakeholders.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Liaise with project stakeholders on an ongoing basis to manage expectations.
• Coordinate project activities, resources, equipment, and information.
• Create and maintain comprehensive project documentation, plans, and reports.
• Organize and schedule meetings and appointments for project team members and stakeholders.
• Track project progress and ensure that milestones are met on time.

Restaurant Manager – SGUnited Traineeships Programme

1. Role Description:

This position reports to the Director and oversees daily operations, ensuring the establishment runs smoothly and efficiently. This role involves managing staff, maintaining high standards of food and service quality, and enhancing the overall dining experience for customers.

2. Specific Responsibilities:

• Adhere to and enforce employee compliance with health and safety as well as ensuring the strictest standards of sanitation are practiced on a daily basis.

• Coordinate marketing activities, budgeting and forecast on monthly/yearly sales revenue including Social Media Marketing /Googles Ads/Instagram activities.

• Analyse the restaurant budget to find and price inventory, reduce expenses, review current pricing and adjust purchasing strategies if needed including track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary.

• Implement practices and procedures and consistently review operational standards as well as address customer needs, feedback, and complaints with the aim of always improving speed and service quality.

• Communicate new menu developments with the Head Chef according to market/customers’ demand to the interest of the Company and increase the overall sales volume.

• Hire, train, and supervise a team of employees as well as create staff schedule to ensure appropriate staffing.

3. Competencies to learn:

1. Ability to lead with high standards of personal integrity and professionalism

2. Knowledge of marketing and experience with social media and advertising trends.

3. Demonstrated ability to manage operating costs in accordance with budgets

4. Extremely organized and detail-oriented

5. Detailed knowledge of culinary trends and F&B service and best practices.

6. Strong leadership skills with the ability to manage teams in a fast-paced, high-pressure environment

• Lead, manage and motivate a team of Technicians to achieve daily customer satisfaction
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Monitor and appraise the individual worker’s performance.
• Provide pricing and quotations for services
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Perform any other duties as required and directed by the company.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Enforce worker discipline in accordance to company guidelines and policy.

ComfortDelGro Engineering (“CDGE”) is going through an exciting transformation journey. CDGE has more than 40 years’ experience providing automotive services for taxis, as well as private and commercial vehicles. We are also the exclusive distributor for Volvo Bus & Parts, Davanti Tyres (passenger cars) and Duraturn Tyres (Commercial Vehicles).

We are looking for a team member to join CDGE and grow the B2B business for our electric vehicle.

You should feel comfortable and aspire to be a hunter to generate leads and build the sales pipeline. To succeed in this role, you must be experienced in preparing proposals and presenting to customers to secure and win deals.

Role and Responsibilities:

• Drive the sales and growth of vehicle sales
• Seek new sales opportunities via cold calling, networking and social media
• Generate and convert leads to build sales pipeline
• Arrange and oversee customers’ test drive appointments, offering expert insight for vehicle features, and specifications throughout the scheduled appointments
• Prepare commercial proposals, approval paper and business case for direct sales
• Prepare and submit tender for own or assigned sales lead
• Ensuring a consistently presentable showroom and vehicles at all times
• Attend to customer enquiries, inquiries, financing and complaints
• Retention and submission of documents to authority for vehicle registration
• Pursue new sales prospects, negotiating deals, and maintain customer satisfaction
• Perform check of vehicle prior take over by customer
• Any related ad-hoc tasks

Requirements:

• At least 4 - 5 years of proven sales experience in preferably automotive B2B commercial vehicle sales
• Individuals with sales experience in engineering related fields or banking considered
• Ability to generate leads and identify strategic areas for growth
• Experienced in taking lead to prepare proposals and presenting to customers to secure and win deals
• Experienced in handling tender project
• Driven, strong negotiation and sales closing skills
• Strong commercial acumen and sound financial grounding
• Ability to influence and build credible, trusting customer relationships
• Well versed in Microsoft PowerPoint, Excel and Word
• Class 3/3A license preferred
• Strong Communication & Writing Skill

Responsibilities:

• Responsible for BIM setup and implementation.
• Establish and enforce documented processes, BIM Execution plans and workflows.
• Oversee the creation, approval and management of BIM contents.
• Lead and mange BIM team, ensuring all deliverables are met.
• Support and work closely with project team on BIM implementation and meeting project BIM requirements.

Requirements:

• Specialist Diploma in BIM.
• Minimum of 6 years related work experience in BIM implementation, design and drafting.
• Trained in BIM Modelling and BIM Management.
• Proficiency and in-depth working knowledge of BIM of Autodesk Building Design Suite software including Revit MEP/Structural/C&S and Navisworks, etc.

Duties & Responsibilities:

• Look into the company’s BIM Project Deployment Plan and develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring and workflow to meet the project.
• Work closely with project teams to provide solutions for BIM related technical issues. Assist project teams and design teams with BIM implementation
• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Set guidelines for internal and external model exchanges between project stakeholders and monitor its progress
• Attend client meetings & lead the decision-making process affecting the BIM deliverables
• Liaise and coordinate and other trades for cross-team support on BIM software
• Regularly meet with key project staff to update on progress. Document meeting minutes highlighting key action point. Ensure the issues highlighted are resolved, concluded and monitored for resolution provided by the design team.
• To oversee the BIM Coordination and daily management of BIM project data sets/workflows and project set up
• Collaborate with team and other relevant departments to ensure all drawings are in order as per design requirements.
• Any other duties deemed necessary and as assigned by the Senior Management.

Qualifications & Experience:

• Certificate in AutoCAD Autodesk advanced module.
• Certificate in Revit MEP Autodesk advanced module.
• Higher NITEC / Diploma in Mechanical engineering or equivalent.
• Minimum 3 years of experience in M&E drafting using AutoCAD, Revit and BIM preferably from Construction industry.
• Outgoing personality with strong interpersonal and communication skills.
• Ability to work independently and target oriented in a stressful environment.
• Ability to work well in a team and demonstrate initiative and commitment.
• To be able to converse in English and work effectively with Internal staff including Site Foreman, Supervisors, Engineers, Managers and Client’s BIM representatives.

Roles & Responsibilities

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

Oversee the Company’s Singapore and China business operations

Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.

Oversee specific departments in sales, marketing or finance and drive the respective division's China operation

Other duties as assigned from time to time

Requirements

Minimum degree with 6 years experience including 1-2 years of Supervisory experience

Experience in overseas or China business development is an advantage

Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.

Ability to plan and organise

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Responsibility

· Manage sales report and performance data to gauge productivity and achieve daily, weekly and monthly sales goals.

· Assign duties to team members and create work schedules.

· Develop operational strategies and ensure that the operational activities meet the organization’s requirements.

· Manage bid conditions and tender preparations.

· Monitor bid management to ensure it is aligned with the company and customers’ requirements.

· Maintain robust relationships with internal and external stakeholders.

· Perform all other duties as assigned.

Job Requirement

· Candidate must possess a BCA-recognized Degree in Civil Engineering or related qualification.

· At least 5-8 years’ experience and experience in Steelwork will be an advantage.

· Able to effectively collaborate with all stakeholders to achieve good results in project delivery; strongly committed to accomplishing the established milestones and other deliverables.

· Analytical, independent, self-motivated, possess a positive working attitude and takes responsibility in his work.

· Strong organizational, interpersonal and leadership skills

· Applicants with prior relevant experience in residential/ commercial/ industrial/ healthcare/ institutional/ government sector/ other projects will be preferred.

Job Description:

• Participate in develop brand management strategy
• Make annual/monthly plan and budget plan for each brand and organize the implementation
• Establish and improve marketing management systems, business processes and operating standards, Implement various systems, processes and standards, formulate specific solutions to problems and implement.
• Media operation and promotion management.
• Brand marketing planning and implementing management. Evaluate the effectiveness of various marketing activities, issue analysis reports, timely adjust and optimize marketing strategies to improve brand awareness and market share.
• Market research and data analysis, evaluate the performance and changes of the brand in the market, and adjust the marketing strategy and brand promotion plan in time according to the data and changes
• Member management
• Brand public relations management
• Oversee and manage all the design and production in marketing department.
• Other job assigned by superior.

Job Requirements:

• Bachelor’s degree in marketing, business or any other relevant field
• Perferable with F&B marketing experience
• Leadership and project management skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• Strong verbal and written communications skills.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

About the role

You will have the opportunity to help shape, influence and drive the business through business transformation. The successful candidate will manage a diverse portfolio of Singapore incorporated clients in corporate tax and multi-skill in at least one functional area such as GST, transfer pricing, private wealth or M&A. You may choose to be based in either Singapore, Kuala Lumpur, or Malacca.

Responsibilities:

• Lead a team of tax professionals and manage a portfolio of Singapore tax clients rendering compliance and advisory services relating to Corporate Tax, Incentives and grants, Personal Tax, Withholding Tax, Certificate of Residency, and other relevant areas of taxation
• Oversee tax returns and detailed tax computations for clients.
• Preparation of advice requested by clients and undertake review of work done by junior team members to ensure consistency with the Singapore Tax rules, regulations, the practice and requirements of the Inland Revenue Authority of Singapore (the 'IRAS').
• Attending to ad-hoc queries raised by IRAS and ad-hoc assignments

Requirements:

• Candidates must have directorship potential
• A recognized degree in Accountancy or professional accounting qualifications such as ACA, ACCA, CPA, Australia or equivalent
• At least 7 years for Senior Manager and 5 years for Manager with experience in Singapore tax
• Singapore Certified Tax Professional (SCTP) professional qualification is an advantage
• Experience in shipping industry assignments is an advantage
• Relevant experience with large/mid-tier international accounting firms
• Strong technical skills

Job Description

• Mainly doing outdoor sales focusing on metal product.
• Builds business by identifying and selling prospects; maintaining relationships with clients
• Provides good support, information and guidance to clients and service improvements
• Identifies by remaining current on industry trends, market activities and competitors

Job Requirement

• At least 1 Year(s) of working experience dealing with sales.
• Proficient in MS Excel and Words
• Resilience able to self-motivate consistently
• Strong mindset, able to work under pressure.
• Has connection in the Construction, Oil, Gas and Marine or Shipyard industry an added advantage

*New Outlets Opened at Clarke Quay Central*

Job Responsibilities:

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time.

Job Requirements:

• Minimum of 5 years management experience in Food & Beverage industry.
• Possess sound leadership qualities and ability to manage service staff.
• Competency in Microsoft Office applications (Excel, Word and PowerPoint).
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff
• Singaporeans only

JOB RESPONSIBILITIES:

- Responsible for the profit & loss of the restaurant and implement appropriate cost control measures

- Manage the restaurant’s budget and forecasts to meet or exceed management expectations

- Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

- Oversee the daily operations of the restaurant

- Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes

- Supervise food and operational safety to ensure a comfortable environment for the customers

- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy

- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

- Control labour through effective manpower scheduling and monitor leave of staff

- Actively involved in hiring process by identifying and selecting candidates for junior positions

- Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment

- Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

- Handle all restaurant administrative duties

- Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

- Minimum of 6 years management experience in Food & Beverage industry

- Possess sound leadership qualities and ability to manage service staff

- Excellent communication & interpersonal skills; able to build lasting relationships with guests.

- Possess good organizational and management skills; able to lead and inspire staff

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Responsibilities

• Develop and implement comprehensive advertising and promotional plans to drive brand awareness and increase sales.
• Collaborate with cross-functional teams, including sales, product, and creative teams, to develop marketing materials, promotions, and campaigns.
• Monitor market trends, conduct market research, and analyze consumer behavior to identify opportunities and adjust strategies accordingly.
• Manage advertising budgets, negotiate contracts with vendors, and ensure all advertising and promotional materials are compliant with regulations.
• Utilize various advertising channels, including print, digital, and social media, to reach target audiences and drive engagement.
• Measure and analyze the effectiveness of advertising and promotional campaigns, and make data-driven recommendations for improvement.
• Supervise and mentor advertising and promotions team members, providing guidance and feedback as needed.

Requirements

• 5+ years of experience in advertising and promotions, with a proven track record of success
• Strong understanding of marketing principles, techniques, and best practices
• Knowledge of digital marketing, social media, and other emerging marketing trends and technologies
• Excellent communication, collaboration, and leadership skills
• Ability to multitask and prioritize in a fast-paced, deadline-driven environment
• Proficient in Microsoft Office and marketing analytics tools
• Creative and strategic thinker with a passion for marketing and advertising
• Able to work on weekend and public holiday
• Able to work longer hours with prolonged period of standing.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned