About TEAM LEWIS

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is the TEAM LEWIS Foundation (TLF). A non-profit charitable entity, funded by TEAM LEWIS, the TLF makes grants to support individuals undertaking charitable activities and charitable organisations in achieving their goals. The TLF plays a constructive role in promoting social, cultural, economic and environmental innovation that benefits society. It aims to strengthen the bonds between the communications industry, businesses, governments and non-profits. In 2022, the TLF granted $700,000 to local causes alone. Community charities are championed by TEAM LEWIS’ employees, who volunteer their time and skills to provide marketing and comms support to maximise the grants’ effectiveness.

Purpose of the role

The Account Manager works with both their clients and their team to ensure the efficient and effective running of their accounts. They clearly understand their clients’ objectives and requirements, the commercial terms of their retained accounts and projects and level of resource required to service the accounts. Client facing, Account Managers translate quick but creative thinking into decisive action; providing team management, delegation of tasks and exceptional media relations skills.

Key responsibilities and tasks

Client Management

• Builds and maintains strong relationships with clients, establishing self and TEAM LEWIS as an invaluable long-term partner for marketing and communications services
• Manages all communication with the client and ensures deadlines and service agreements are met consistently by the team
• Works closely with the client and Account Director to regularly review account performance, identifying and communicating opportunities for additional PR, marketing and digital services
• Adds value to new business pitches by providing support with coordination, content generation and presentation preparation, in addition to attendance
• Schedules, organises and runs regular client meetings and calls, providing consultative advice on tactical communications activity

Media relations

• Understands and avidly follows the news agenda, positioning clients and products within the wider news narrative
• Oversees all media relations activity on behalf of the client, maintaining key media contacts for campaigns and projects
• Builds, maintains and develops productive relationships with journalists, bloggers, influencers and analysts across national, trade and vertical media channels
• Utilises networks to create and maximise client coverage, advising on long-form and short-term narratives
• Maintains and promotes a sound understanding of current affairs relevant to the industry and the wider news agenda
• Deploys rapid response to breaking news on behalf of clients, reacting quickly to emerging stories in line with client profiles

Content

• Oversees and provides content creation for campaigns and projects including press releases, articles, blog entries, and other written material
• Drafts - and oversees the drafting of - a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates, ensuring a consistent level of high-quality content
• Works with content experts to improve knowledge of techniques and writing styles across multiple channels and platforms

Digital / Social media

• Uses social media platforms to expand own network, develop media relationships and positively impact client results
• Pitches additional digital content including infographics, animations and video to support written content and client aims
• Uses social media and proactively explores new tools, solutions and processes to continuously evolve and optimise client PR campaigns
• Provides social media insight as well as execution and management of related digital activity
• Works collaboratively with the digital team to increase the utilisation of digital services wherever possible

Team working and development

• Acts as a respected line manager, working closely with line reports to maximise strengths, improve weaknesses and support career development
• Line manages the account team, including coaching, supervision, assessment and review of junior team members
• Sets team objectives on a daily, weekly, monthly and quarterly basis
• Ensures the on-going achievement of all deliverable client objectives
• Monitors team activity levels against budget, increasing and decreasing individuals' allocation where necessary
• Provides guidance to colleagues on how to best manage campaigns, including answering general new business requests
• Works with the Talent team to recruit high calibre junior level candidates into the team
• Works with the HR team to reward, retain and develop your team and resolve any performance related issues
• Regularly attends and leads TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge

Reporting and analysis

• Ensures that all activity and results are reported back to the client, providing insight and analysis where possible
• Communicates account performance internally (account reviews) to relevant stakeholders
• Provides detailed reports to the Account Director or senior management team on request

General

• Runs and supports training sessions, with a view to maximising opportunities to expand team skills and grow revenues
• Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity and values
• Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme
• Contributes and supports the continuous improvement of systems, practices and policies

About you

• Relevant experience of working in a B2B, corporate, consumer or digital communications agency environment at a Senior Account Executive or Account Manager level
• Attention to detail
• Proven written ability in English and local languages
• Creative thinking
• Understanding of client business issues and requirements
• Highly developed presentation skills
• Thorough knowledge of media: print and broadcast
• Understanding of market research and analysis
• Ability to motivate and lead a team
• Ability to delegate effectively
• Calmness under pressure and ability to achieve tight deadlines
• Ability to interact with confidence at board-level with clients
• Proven ability to keep abreast of current affairs and relate them to client situations
• Polished and professional appearance

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.

Job Summary:

• Assists the Security Manager in the operations of round-the-clock overall security and fire-safety services.
• Assist in control of the Security Department and supervise security officers
• Responsible for maintaining adequate and effective security measures for the hotel
• Ensuring maximum protection is given to the guests
• Ensure hotel and guest properties are safeguard against loss, damage and other untoward accidents
• Handle all incidents in a professional and timely manner

We are looking for someone who:

• Has relevant experience within the hotel industry
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Able to perform rotating shift
• Has strong interpersonal and communication skills
• Detail-orientated and has good organizational skills
• Is professional, discreet and can handle sensitive information
• Upholds professional values, ethics and integrity at all times
• Enjoys problem solving with a can-do attitude
• Enjoys being challenges
• Report Writing

Are you a Tanker operations professional looking for a stable company with less work load and great work life balance?

Our client is a growing LNG Ship owner looking to expand their office in Singapore and recruiting for an Operations Executive in their Singapore office.

This is an exciting opportunity to join a stable and established business who are looking to double its headcount in the next 12 months.

The ideal candidate is someone with prior tanker/LNG/CPP/DPP vessel operations background and a basic knowledge of OPEX, Claims and Marine insurance

If you have prior experience in post fixture operations and have overlooked ship managers for day to day OPEX, this will be an ideal role for you.

Tuition Centre Looking for Marketing Executive

Work location: Bugis

Vacancy: 1

Work Schedule

Monday to Friday: 10.00pm – 7.00pm

Saturday or Sunday: 9.30am – 1.30pm

Weekly working hours: 44 hours

Weekly off: 1.5 days

Job Duty

· Assist sales team

· Assist in relationship management

· In charge of digital marketing

· Create content and run company’s social media account

· Maintain company’s website and update its content

· Design posters and advertisements

· Assist in marketing events and outing (e.g. Seminar, talk, presentation etc.)

Welfare

· Annual leave

· Training

· Salary (discuss personally)

· Bonus

· Other employee welfare

Job Requirement

· O Level certificate or equivalent or higher

· Highly responsive, responsible, and earnest

· Able to work with all stake holders, both independently and in team environment

· Understanding Chinese clients’ needs

· Communication after working hours is required

· Eager and capable to learn, and able to take feedback positively

· IT savvy, creative, and love for digital marketing

· Patient and love to communicate with people

Preferred background (any of the following)

· Proficient in both Chinese and English

· Experienced in live streaming

· Academic qualification that is relevant to the marketing post (eg. Digital marketing, design, Media etc)

· Having experience in sunning social network account or media platform (eg. Xiao Hongshu, WeChat channel/official account, Weibo, Instagram etc)

· Proficient in Adobe Photoshop, Power Point, photo and/or video editing apps

· Having Singapore primary and/or secondary education experience

· Proficient in English and Chinese reading and writing

· Understand Chinese culture, Chinese clients’ preference, and Chinese students’ needs

Application Process

1. Qualified candidate will be contacted by email and receive interview invitation

2. Interview outcome will be released in 1-2 weeks by email.

• Handle full set of accounts, including monthly & yearly accounting closing.
• Responsible for year-end audit including preparation of year-end audit schedules.
• Responsible for full spectrum of accounts payables, accounts receivable and general ledger functions.
• Submission for quarterly GST return.
• Process petty cash float requests, staff expenses claims.
• Process monthly payroll and CPF Submission including attendance checking and overtime processing.
• HR administration such as preparing employment contracts, exit letters, foreign wokrers work pass application and renewal, leave managment.

Requirements:

• Proficiency in Microsoft Excel and Microsoft Office.
• Prior experience and familiarity with F&B POS systems, QuickBooks accounting system and Info-Tech HR system would be highly advantageous.
• Minimum 3 years of relevant work experience.
• Strong team player with meticulous attention to details.

Qualifications:

• Diploma in Accounting or equivalent.

About TEAM LEWIS

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is the TEAM LEWIS Foundation (TLF). A non-profit charitable entity, funded by TEAM LEWIS, the TLF makes grants to support individuals undertaking charitable activities and charitable organisations in achieving their goals. The TLF plays a constructive role in promoting social, cultural, economic, and environmental innovation that benefits society. It aims to strengthen the bonds between the communications industry, businesses, governments, and non-profits. In 2022, the TLF granted $700,000 to local causes alone. Community charities are championed by TEAM LEWIS’ employees, who volunteer their time and skills to provide marketing and comms support to maximise the grants’ effectiveness.

Purpose of the Role

The Campaign Director is a senior strategic and creative client-facing position providing leadership to a team of account executives and account managers. This person will work with the senior management team to ensure that their office delivers a creative and forward-thinking client service. They are responsible for meeting client expectations and ensuring the client is kept fully up to date with critical activity on the account. In addition, they are responsible for developing that relationship by identifying and selling additional services, thereby impacting revenues and income.

Key Responsibilities and Tasks

Client Management

• Engages in and ensures a strategic relationship with the client, providing insight and partnership across all aspects of the marketing and communications spectrum
• Responsible for ensuring excellent client communication at all levels; defining KPIs, deadlines, and service agreements
• Delivers an added-value consultancy and works closely with clients to deliver campaigns, services and products across traditional and emerging communications channels
• Plays an integral role in the senior management team, ensuring account profitability and optimising the impact of revenues on the business
• Leads the new business process in collaboration with the local and regional leadership team, making key decisions and playing a crucial role in selling TEAM LEWIS credentials throughout the tender process

Crisis Management

• Maintains brand identity by recognizing potential risks and strategizing crisis mitigation
• Oversees the preparation and execution of the crisis management plan, and implements standards to prevent issues from reoccurring
• Provides strategic communication plans to client’s functional leaders
• Builds and maintains strong and positive relationships with media stakeholders

Media Relations

• Maximises media relations activity on behalf of the client via an in-depth knowledge of team networks
• Recognises and creates media opportunities for the client in line with wider industry activity
• Shares their detailed knowledge of the media landscape with team members, operating as a significant contributor in the tech, digital and consumer space
• Utilises their network to create and maximise client coverage, advising on potential narrative, storytelling and thought leadership opportunities
• Maximises their team’s understanding of current affairs by promoting a commitment to understanding the news agenda

Content

• Oversees the creation of high-quality and engaging content, providing knowledgeable quality control and guidance to all relevant colleagues
• Works with the client to develop and implement an impactful content strategy
• Works with the team to improve own and others knowledge of content trends, driving a commitment to excellent storytelling across the business

Digital / social media

• Uses social media to recognise trends and proactively promotes new tools, solutions and processes to continuously evolve and optimise client PR campaigns across the business
• Provides social media insight as well as strategic management of client activity
• Works collaboratively with the digital team to increase the utilisation and selling of digital services

Team Working and Development

• Takes overall leadership responsibility for the campaign team, including coaching, supervision, assessment and reviews of all team members
• Sets strategic team objectives on a weekly, monthly, quarterly and annual basis
• Defines deliverable client objectives and sets standards of excellence for all client activity, driving commitment from all levels of the team
• Monitors team activity levels against budget, increasing fees and negotiating with clients and suppliers where necessary
• Plays a leading role in the new business process, project managing pitch teams and delivering credible solutions to new business challenges
• Acts as leader in guiding colleagues on how to best manage campaigns and projects
• Acts as a respected line manager, working closely with line reports to maximise strengths, improve weaknesses and support career development
• Works with the Talent team to recruit high calibre candidates into the team and develop and initiate hiring strategy in line with projected organisational requirements
• Work with the HR team to reward, retain and develop the team and resolve any performance issues

Reporting and Analysis

• Ensures profitability on all accounts and effectively manages budgets
• Understands and maximises the impact of client revenues on the business
• Communicates account performance internally and provide strategic advice to the client based on measurable analysis
• Monitors and reports on account KPIs and ensures accurate reporting by junior team members
• Provides detailed reports to the senior management team on request

General

• Runs and supports training sessions, with a view to maximising opportunities to expand team skills and grow revenues
• Takes a proactive role in promoting the TEAM LEWIS brand, its identity, values, and work
• Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme
• Overall, be a guardian of best marketing practice

About You

• Highly commercial, with strong strategic client consultancy skills
• Relevant experience of working in a B2B, public sector, corporate, consumer, or digital communications agency environment at a Senior Campaign Manager or Campaign Director level
• Strong communication skills in all forms, and is able to confidently communicate with industry leaders
• Experience in crisis communications is an advantage
• Well-versed in social media and the integration of digital marketing into the PR landscape
• A track record of retention and the profitable growth of existing accounts
• Considered, assertive, and influential; a leader with the aptitude to develop and motivate a team
• Able to provide consultancy on PR requirements as well as broader marketing strategy
• Demonstrable success at securing new business and increasing client revenues

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.

Job Responsibilities:

• Consolidate demand forecast for oleochemical products from business and sales team and timely update the numbers to production planning.
• Liaise closely with sales and business team to enhance forecast accuracy by anticipating effects of market trends, activity, seasonality and demands.
• Work closely with production planning, sales coordinator and logistic and freight department to ensure supply cargo is ready on time to ship.
• Work closely with regional sales team to ensure timely shipment and replenishment of bulk shipment products.
• Coordinate the execution of monthly bulk shipment program to the regions and track their progress.
• Proactively communicate supply status and potential risk to business and sales team to ensure supply continuity.
• Participate and contribute in monthly planning meeting with stakeholders.
• Develop reports needed to do demand and forecast error analysis and yearly budgeting reports and ad hoc reports if required.

Job Requirements:

• Bachelor’s Degree / Diploma in supply chain management or technical discipline.
• Experience in supply chain operations or customer facing roles in palm or oleochemicals related business would be preferred.
• Possess a positive attitude, drive and strong business sense.
• Strong interpersonal, communication and analytical skills.
• Able to multitask and work in a fast-paced environment.
• Well versed in Microsoft Office.

We regret to inform that only shortlisted candidates will be notified.

The Employer is a Singapore-based boutique furm that offers market development services to its corporate clients from US, Europe and South Asia. It would soon be organising the 2024 edition of its premium B2B event in the F&B sector. To support the Project Manager in coordination and organization of this prestigious event, the company is looking for:

Position : Events Executive (2 positions)

Job Code : EXP/EE/SG/0324

Location : CBD, Singapore

The role consists of assisting the Project Manager to ensure that the event runs smoothly. The selected candidates assist with building/refreshing the database of contacts by doing online and phone-based research; guest management; event martketing; coordination with overseas participants and local vendors; event logistics; and Day of the Event activities.

The position can start as a 10-week contract, and may be converted to a permanent role based on mutual agreement.

Requirements

O level/Diploma from reputed institutes

Prior experience in B2B Events Management/Marketing preferred

Good communication skills

Multi-tasking abilities. Resourcefulness.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Guest Relations Executive with Conrad Hotels and Resorts is responsible for creating memorable guest experiences, by ensuring their satisfaction throughout their stay at the hotel, and making sure of the highest level of service and attention in the lobby.

What will I be doing?

As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Executive truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:

• Be the brand ambassador of the hotel, providing a positive “first impression” while guests walk-in to the hotel.
• Deliver the highest quality and brand service standards to consistently meet and exceed Guest expectations.
• Anticipate guests needs, handle enquiries and complaints, promptly and efficiently.
• Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable HILTON and Conrad Singapore Orchard guidelines.
• Command a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up with TMs across department in the hotel.
• Ensuring self is well groomed at all time. Luxury in self-image and service delivery is to be applied at all time.
• Works with CRM systems to ensure that customer feedback is properly logged, monitored and addressed.
• Making sure SALT Score is always above target with Overall Experience meets MTD/YTD Target.
• To be able to empower one’s self to make bold and quick decisions that is aligned with meeting guests expectations across departments.
• Welcoming and greeting guests in the Lobby, ensuring Guests feels welcome and delivering the WOW service to every guests handled.
• Delight guests through friendly and proficient service, ensuring repeat business through personalized, efficient service
• Involving in the Conrad Experience for guests celebrating moments with us.
• Investigate and resolve customer complaints in person, on the phone, and via mail.
• Going through Daily VIP Reports and ensuring VIPs are greeted and send off well. All information are to be shared with relevant department.
• Ensuring the lobby is kept clean all the time, guests are properly handled in queue and a smooth check in and check out process.
• To be aware of daily Events and its VIP Guests arrival.
• Serve your role and Team in an environmentally conscious manner
• Develop a close and harmonious working relationship with all the other departments in the hotel, while maintaining good communication with other hotel departments to assist with guests' needs.
• Have complete knowledge of Hilton hotel SOPs and local policies.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement
• Knowledgeable on all facts on hotel products, including room types, room rates, relative features and facilities, Food & Beverage outlets and the Executive Lounge.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice

What are we looking for?

A Guest Relations Executive serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 5 years of previous experience in customer service supervisory or similar level
• Calm, efficient, resourceful and organised
• Excellent interpersonal communication skills
• Excellent grooming standards
• A passion and commitment to delivering exceptional levels of Guest service
• Ability to listen and respond to demanding Guest needs
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Guest Relations or Front Office in a managerial role in a luxury hotel environment
• Multi-lingual
• A degree or diploma in Hotel Management or equivalent

如果你认真、细致、有耐心，喜欢将事情安排得井井有条，乐于接受新鲜事物，厌倦一成不变并喜欢在快速发展和变化的环境中接受挑战，欢迎你加入我们！

南洋社会科学学院是新加坡教育部私立教育理事会批准注册的高等教育机构，致力于构筑融汇东西方优质高等教育资源的终身学习平台。学院分别与中国顶尖高校、西方杰出高等教育机构合作，解析和传播支撑中国成功高速发展的理论与经验，研究和传授西方社科领域教研的最新发展方向与成果，培养兼具东方智慧与全球视野的复合型人才。

学院与中国知名高校合作举办 MBA硕士学位项目，中文教学，在职学习，在新加坡招生和授课。

学院现开放 行政专员 岗位，负责学院日常行政工作及教学项目相关行政工作。

我们希望你具有以下特质：

1. 强自驱力和责任心
2. 细心稳重，注意细节
3. 善于多任务处理

工作职责：

1. 独立完成学院日常行政工作，提供各类行政/后勤支持，例如文件管理、设备管理、采购管理、库存管理、会议安排、场地预定、活动组织等；
2. 协助处理教学项目相关行政工作，例如考勤、教室安排、教学设备管理、教师后勤支持、各类活动支持等；
3. 完成岗位相关的其他日常工作。

岗位要求：

1. 具备良好的中文口语、书面表达能力，英文水平（书面及口语）需满足商务沟通的要求；
2. 具备踏实认真、稳重细致、有耐心的特质，工作态度积极主动，拥有极强的责任心；
3. 具备组织协调和解决问题的能力，能在多任务的环境下独立且积极主动地工作，善于时间管理，执行力强，能够灵活应对各种工作挑战；
4. 具备良好的沟通和协调能力，能够与团队成员和外部合作方有效沟通；
5. 具备较好的知识结构，学习和接受新业务能力强；
6. 熟练使用Word、Excel、PowerPoint等办公软件；
7. 有办公室行政、教学管理、多任务工作经验者优先考虑。

薪酬面议

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior / Accounts Executive – Accounts Payable’s core responsibilities are audit, processing and timely payment of all hotel payments.

What will I be doing?

As the Senior / Accounts Executive – Accounts Payable, you will be responsible for performing the following tasks to the highest standards:

• Responsible for leading and ensuring the smooth and effective operation of the Accounts Payable function.
• Account for and audit all purchase orders, receive records and suppliers’ invoices (purchase invoices matching procedure).
• Ensure all invoices have proper supporting documents and authorization before processing payment.
• Follow up on any discrepancies noted between supplier invoices and relevant supporting documents.
• Ensure proper filing of Hotel supplier contracts and updating of supplier contracts listing.
• Review and ensure accurate updating of cost distributions and account codes for all suppliers’ invoices and credit memos before finalising of monthly profit and loss accounts.
• Ensure that proper supporting documents are obtained before assisting with the creation of Vendor accounts in accounting system.
• Balance suppliers’ monthly statements to the hotel’s accounting records and follow up promptly on any discrepancies noted.
• Answer suppliers’ and other parties’ queries relating to payments and suppliers.
• Assist with month-end closing journals relating to Accounts Payable and Accruals.
• Review month-end Accounts Payable ageing report and provide explanation for unpaid invoices aged over 60 days.
• Carry out any other reasonable duties and responsibilities as assigned by Cluster Accountant.

What are we looking for?

A Senior / Accounts Executive – Accounts Payable serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Diploma in Accounting or Finance or equivalent.
• 2-3 years of relevant experience, preferably in the Hospitality industry.
• Good organizational skills, attention to details and good interpersonal skills.
• Flexible with working hours and able to work on weekends and public holidays when required.
• Proficient in English to meet business needs.
• Proficient in Microsoft Windows, Word, Excel, etc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Human Resource Executive to join our team!

As a Human Resource Executive we rely on you to:

• Employee Engagement

1. Drive and assist in interactive internal communications for employee engagement activities to further enhance employee engagement participation levels including social media content.
2. Own and drive programs, events, including working with vendors for employee related events.
3. Develop and implement Wellbeing and Employee Engagement activities to equip and empower our employees towards physical and psychological wellbeing.
4. Identify trends and implement new practices to engage and motivate employees.
   

• Issue Resolution

1. Handle employee complaints and inquiries with efficiency and professionalism
2. Execute disciplinary action where applicable in accordance with HR policies and practices of the company
3. Attend and resolve employee relations matters, including liaising with line managers
   

• Workplace Safety & Health

1. Advise communities or institutions regarding health or safety issues.
2. Maintain medical emergency response plans or procedures.
3. Maintain medical monitoring programs for employees
   

• Ensure integrity of GL and timely closing of accounts
• Preparation of recurring and ad-hoc journal entries for monthly closing
• Performing fixed asset depreciation and amortisation runs and schedule
• Reconciliation of fixed assets and conducting taggings/sightings where applicable
• Performing intercompany related transactions/entrie
• Performing bank reconciliations and accounting for bank charge
• Computing and preparation of management fees and tax provisions
• Preparation and maintaining audit schedules
• Performing staff reimbursement transactions/entries
• Any other ad-hoc assignments

Position Summary :

The Revenue Management Cum Front Desk Executive is responsible for maintaining all essential revenue-related reports for all revenue-generating areas of the Hostel.

The person should also be well acquainted with rate structure of hotel for all segments, be actively involved in rate alterations in all revenue generating channels per demand.

The person will be required to take up Front Desk shifts and has to be comfortable interacting with guests.

Job Scope:

Revenue Management (Main Role)

• Maintain and implement as necessary the Revenue Management system as it relates to Booking Systems and ensure all statistics required for the Revenue Management reports are collated, maintained and reported as required.
• Maximise room sales as per selling strategy.
• Ensure that rates are communicated on time to the Reservations associates which will assist with the maximisation of revenue.
• Monitor reservations pick up pace, and ensure quick response to rectify any issues related.
• Develop and maintain a high level of communication with all related OTAs on the forward availability situation of the hotel.
• Ensure reservations entries in the PMS are of good connections with all OTAs.
• Actively research on competitor hotels’ package and rates based on 3 months out

Front Desk (Sub Role)

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Requirement:

• Minimum 1 year of working experience Reservations / Communications Experience in Hotel/capsule hostel/backpacker hostel
• Diploma / Degree in Hospitality Management preferred.
• Demonstrated effective written and verbal communication skills in English.
• Self-Motivated.
• High levels of flexibility and adaptability and ability.
• High Problem Solving Skills
• Act with utmost integrity.
• Interested candidates please email your latest resume in pdf/words format to [email protected]

Our client is a 3rd party full-service supplier of logistics and engineering solutions. Currently, our client is seeking for Finance Executive (AR) to be part of their operation.

JOB DIMENSION (SCOPE)

• To assist the Finance Manager in handling, mainly, the Accounts Receivable / Invoicing function.
• Liaison and coordination with operations.
• Data needs to be analysed for accuracy before closing.
• Other admin duties as assigned.

REQUIREMENT

• Preferably experience in using Navision
• Preferably experienced AR in logistics/industrial environment
• Ability to work independently and is highly committed
• Analytical and meticulous
• Ability to meet deadlines with a good sense of urgency
• Strong in MS Excel; minimum at intermediate level
• Able to commit overtime when require to

Job Summary

• Take full responsibility of all food, kitchen labour, stewarding, equipment/capex and hygiene/sanitation standards.
• Kitchen productivity, par-level, deployment cost, kitchen supervision, hands-on training and continuing people development.
• Supply chain, product sourcing, quality control and COS.
• Core menu development of traditional Austrian/German fare, seasonal produce, cost tabulation and recipe/photo archiving.
• Be actively involved in the restaurant(s) culture, creating gastronomic and guest experience. Be visible and approachable by staff and guests alike.
• Be actively involved in concept development. Raffles City refurbishment and any other areas where your expertise is a must.

Main Duties and Responsibilities

• Plan menus for all outlets and work closely with the 'Culinary Committee' and Marketing for alignment.
• Schedule and coordinate the work of all kitchen employees and ensure efficient food preparations, manpower deployment, timekeeping and liaise with Chef de Cuisine, HR and/or other senior kitchen employees (if any), to assure correct food production and consistency is achieved.
• Approve the requisition of products and other necessary food supply at optimum cost and quality.
• Develop kitchen manual, standard recipes and techniques for food preparation and presentation which will help to ensure consistency, quality delivery and uncompromised guest satisfaction.
• Establishes controls of minimise food and supply waste and pilferage. Exercises portion control for all items served and assists in establishing such documentation SOPs.
• Ensures and maintain the high standards of sanitation, cleanliness and safety in all kitchen areas. Follow Government guidelines at all times.
• Safeguards all food preparation by ongoing training of all staff to increase knowledge and development of food safety, sanitation and accident prevention principles.
• Prepare necessary data for applicable parts of the budget; projects annual food, labour and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met.
• Supervise the cooking of items that require skilful preparation.
• Ensure proper staffing for maximum productivity to deliver the highest standards of quality.
• Controls food and payroll costs to achieve maximum profitability.
• Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.
• Provides training and professional development opportunities for Chef de Cuisines, Sous Chefs and all other organisational kitchen staff.
• Involved in Human Resource (HR) issues for BOH including: Staff motivation, recruitment, discipline and training, staff appraisals.
• Solicit feedback from guest, during table visitation, likewise for staff; in areas for improvement and incorporates useful suggestions into enhancing kitchen operations.
• Execellent leadership skills, coaching and counselling problems with employees and keep an open door policy.
• Regular exchange of best practices and HR matters with Manager of Operations and colleagues.
• Proper and timely submission of documentation and information to Head Office, fellow colleagues, and others.
• Perform other duties as directed by the Managing Director.

Job Specifications

• Specialise in Western/German Cuisine
• PC literate with knowledge in MS Office
• At least Diploma in Culinary Arts or any related fields
• At least 5 years of experience in management of Kitchen Operations, Food Costs ,Food Quality control and R&D or creation of cuisines.

Competency Profile

• Leadership - Coaching, Delegating Responsibility, Building and Driving Team
• Interpersonal - Teamwork. Ability to create a great working environment to minimise staff turnover and grievances.
• Business Management - Innovation, Managing Work
• Personal Attributes - Authenticity and Integrity, Results Driven
• Technical / Professional - Knowledge and Skills
• Perform other duties as directed by Managing Director

Marketing

· Develop a consistent brand voice across all collaterals and touch points including our corporate website and social platforms

· Identify, develop and implement communications strategies to support and align the company’s overall business and brand standing.

· Support market reach and penetration for various business units

· Work closely with the company to develop viable marketing activities for consultancy business.

· Plan, execute and optimise online marketing campaigns using various social media platforms and Google Analytics

· Assist in the conceptualising, design and production of marketing collaterals, emailers, posters, etc

· Create and maintain the database of contacts of customers/ partners, website and social media platforms

· Cultivate good relationships with internal and external stakeholders across all levels.

· Manage quality database that organizes and updates contacts of existing and prospective customers / partners.

· Serve as a centralized resource center for company’s track records, achievements, project photo gallery and media archive

· Assist in the organization of company events and networking

· Any other relevant duties

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Office Administration

• Arranging and scheduling meetings, setting up video and/or teleconferences and preparation of meeting packs
• Maintain an efficient system for filing and retrieval of documents
• Monitor deadlines and follow up actions in relation to equipment and assets maintenance

Requirements:

· Minimum Diploma/Degree in Communications or Marketing

· Minimum 1 year of related working experience

· Competent with MS Office, Photoshop, photo/video editing software, social media platforms and website development

· IT savvy and ability to pick up skills fast

· Strong command of English language and writing skills

· Creative, meticulous and a strong team player

1. To accurately translate written or spoken content from Chinese to English. This may include documents, articles, reports, websites, legal contracts, and more.

2. Must be proficient in both English and Chinese.

3. Conduct research to ensure the accuracy and completeness of their translations, especially when dealing with specialized or technical content.

4. After translating the content, review and revise their work to ensure accuracy, consistency, and readability. This may involve proofreading for grammatical errors, checking for mistranslations, and making adjustments to improve clarity and flow.

5. Work under tight deadlines, especially when dealing with time-sensitive projects such as news articles, marketing campaigns, or legal documents. Must be able to manage their time effectively and deliver high-quality translations within the specified timeframe.

6. Preferably experienced in social media and advertisement industry.

7. May also need to provide interpretation services, which involve orally translating spoken language during meetings, conferences, or other events.

Our client is an independently owned Maritime Catering Organization. They are currently seeking for Finance Executive who will be involved in the day-to-day accounting function focusing on Accounts Payable (AP), liaising with vendors and staff on payments and accounting matters, monthly closing and reporting. Ensure that accounting procedures and records are in compliance with acceptable accounting standards, practices and internal policies.

JOB DIMENSION (SCOPE)

• Responsible for processing all invoices and payments and ensuring that the correct expenses are paid accurately and promptly to the correct payees within stipulated guidelines. Ensure that invoices are properly recorded in the accounting system.
• Perform vendor checks/updates and bank accounts verifications to ensure payments are made to valid recipients.
• Liaise and communicate with vendors, staff etc. on payment related, accounting and other queries. Follow up on queries and timely resolution of discrepancies.
• Monitor bank balances to ensure that there are sufficient funds to meet future finance obligations.
• Prepare AP Ageing Report, Statements of Accounts, Bank & other reconciliations, and analysis of accounts for monthly, termly and yearly closing.
• Assist in preparing quarterly GST reporting and statistics for Government departments. Ensure that GST are accounted correctly, and expenses are recorded in correct accounts and budget codes.
• Prepare relevant journals, schedules and reports for accounts closing.
• Assist in any other accounting, budgeting & accounts payable matters, ad-hoc analysis/ reports as assigned.
• Liaise with external parties and other departments in connection with accounting and financial matters.
• Be prepared to support other ad-hoc tasks as assigned.

JOB REQUIREMENTS

• Minimum Diploma / bachelor’s Degree in Accountancy, Finance Management or similar
• Minimum 3-5 years working experience in Accounts Payable.
• Fluent in English on a professional level
• Proficient in Microsoft Office Applications, Excel and accounting system (Knowledge of WinBooks / Exact Globe+ accounting system is an added advantage).
• Knowledge of GST and withholding tax is a plus
• Good understanding of internal controls and corporate governance.
• A good team player with a positive attitude, who can take initiative.
• Able to provide guidance to team members.
• Motivated self-starter, resourceful and ability to work independently with minimum supervision.
• Keen to learn with the ability to engage and work with other department staff and across different support functions.
• Meticulous with good analytical and problem-solving skills.
• Pleasant disposition with good interpersonal and organizational skills
• Resourceful in managing competing priorities, able to multi-task and meeting tight deadlines.
• Organized, meticulous, responsible, and reliable.
• Importance of maintaining the confidentiality of financial information and sensitive data.

1. Answering Phones and Emails and directing them to the appropriate parties.

2. Scheduling Appointments and Meetings

3. Managing Correspondence by drafting and proofreading correspondence, preparing reports, memos, and other documents, and handling incoming and outgoing mail.

4. Data Entry and Record Keeping by maintaining accurate records and databases, entering data into systems, and organizing files and documents.

5. Bookkeeping and Expense Tracking such as tracking expenses, processing invoices, and reconciling accounts.

6. Office Organization and Maintenance by ensuring the office environment is tidy and well-organized, order office supplies, and coordinate maintenance and repairs as needed.

7. Handle travel arrangements for staff members, including booking flights, hotels, and transportation, and preparing travel itineraries.

8. Assisting with HR Tasks such as processing paperwork for new hires, maintaining employee records, and assisting with benefits administration.

9. Event Planning by assisting in planning and coordinating company events, conferences, or workshops.

10. Providing Administrative Support to various departments and staff members as needed, including assisting with projects, conducting research, and performing other tasks to help streamline operations.

Used Car Sales Executive needed with or without experience. Location at textile centre. 10am to 7pm. 6 days work. Salary minimum $2500 to $15000. Hardworking, Sell and arrange for delivery, insurance, financing, or service contracts for products. Process sales through preparation of sales agreements and relevant sales documentation, liaising between customers and internal departments to ensure successful sale. Handle daily operation duties to upkeep products. Meticulous and able to multi-task, Team player with positive work attitude and self discipline. Must have minimum 2years of class 3 license. Singaporean and PR only. Whatsapp Mr Goh: 91288170

Job Purpose

We are looking for an energetic and self-motivated Operations Executive to join our innovative team. If you are an ambitious individual excited about working in the space tech industry, then we want to work with you.

In this role, you would be overseeing operational activities across our organisation. This includes managing various aspects of operations, including stakeholder management, process improvement, and project management, to ensure the development and implementation of our key initiatives.

Job Description

Stakeholder Management

• Collaborate with sales and marketing teams to develop customized commercial packages tailored for strategic partners

• Coordinate with vendors to confirm technical specifications, and any special requirements to meet business needs

• Develop a comprehensive understanding of agreements to ensure alignment with expectations and contractual obligations

Programme Management

• Lead as the primary point of contact for programme-related correspondence, and ensuring adherence to targets and timelines

• Manage programme registration and networking portal to ensure a seamless experience for all stakeholders

• Support programme operational activities that include planning, organizing, coordinating, and execution to achieve objectives

Process Improvement

• Oversee the organization and maintenance of the company's customer database, ensuring accuracy, completeness, and data integrity

• Analyze existing operational processes and workflows to identify bottlenecks and inefficiencies

• Propose and implement process improvements and automation initiatives to streamline operations and reduce costs

Reporting and Analysis

• Conduct data analysis and provide actionable insights to support decision-making and strategic planning processes

• Communicate operational insights and recommendations to senior management to drive continuous improvement initiatives

• Prepare post-programme reports and recommendations for senior management, highlighting key findings, successes, and areas for enhancement

Note that the above job description is subject to change based on business requirements for innovative programmes

Skills and Experience Required

▪ Strong organizational, project management, and multitasking skills, with the ability to prioritize tasks and meet tight deadlines in a fast-paced environment.

▪ Excellent communication, negotiation, and interpersonal skills, with the ability to liaise effectively with clients, vendors, and internal stakeholders.

▪ Strong analytical and problem-solving abilities, with a keen attention to detail and a data-driven approach to decision-making

▪ Written and spoken English (Multilingual/Asian Languages an advantage)

▪ Excellent team player who is commercially astute and customer focused

▪ Ability to thrive in a dynamic and challenging environment, with a proactive and adaptable mindset

▪ Ability to remain calm under pressure, adapt to changing circumstances, and resolve issues efficiently

▪ Experience in project management methodologies (ie. Agile, Lean, Scrum) and space technology sector an advantage

Educational Qualifications

▪ Bachelor’s degree/s in Business Administration, Mass Communication, or a related field

▪ Diploma holders and fresh graduates may apply

Job Summary

The Care Advisor (2-year contract) supports the Manager (Team Lead) to spearhead Yayasan MENDAKI’s push towards last-mile service delivery (LMSD) to better meet the needs of the Malay/Muslim community. Yayasan MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them and partner with them in their journey of lifelong learning.

Key Responsibility Areas

Outreach - Implement new outreach methods and channels within the boundary of the

satellite centre.

• Work with the team and team lead to reach out to different segments of the community, including identifying and establishing contact with under-served segments
• Support the planning, deployment and assessment of outreach efforts

Care - Experiment with innovative client-centric approaches.

• Work with the team and team lead to pilot different ways to assess the needs of clients, including testing and refining them over time.
• Recommend suitable interventions to meet the needs of clients, which may not be limited to Yayasan MENDAKI’s programmes or national programmes, but all other solutions, such as enlisting the help of volunteers.
• Think outside the box when partnering with the client in problem-solving to meet his/her needs.
• Connect clients to resources and facilitate them in tapping on these resources.
• Advocate for clients at both the individual and macro level, based on ground sensing of the service delivery gaps through our engagements.

Stakeholder Management - Develop good working relationships with local stakeholders under his/her jurisdiction. This includes working with the M3 partners of MUIS and MESRA as well as government and social service agencies in the neighbourhood under his/her jurisdiction.

• Maintain a repository of resources available to meet clients’ needs.
• Develop an effective and efficient process to collaborate with stakeholders.

Administrative - Work with the team in the smooth running of satellite centre operations.

• Collate satellite centre activity data, including activities run in the vicinity or M3@Town, to provide progress updates to management
• Monitor the use and maintenance of satellite centre space and equipment;
• Collaborate with internal departments and partners for utilisation of satellite centre or partner’s premises

In achieving the above, the Care Advisor will work with the team under the direct and close guidance of the Team Lead and with the support of the relevant support departments.

Requirements

• A “dare to try” attitude! This is a new phase in our service delivery journey, and we must be prepared to fail, learn from it and try again.
• A growth mindset. We are all learning from one another, including the senior management team.
• Adaptability to change. As this is not a long-established function, be prepared to quickly evolve as we better understand the needs of our clients.
• Excellent organisational, interpersonal and communication skills.
• Able to work independently and in teams.
• Ability to problem-solve – understand the root causes and recommend targeted

The successful applicant will be reporting to the department head and will work alongside teams under the department head (i.e. Marketing, Creative, Merchandise and Sustainability).

This is for a contract position (Mar to Dec).

Overview of responsibilities

• Provide administrative support to the teams under the department head.
• Tracking of overall department’s expenses.
• Manage calendars and coordinate meeting schedules with internal departments, external vendors and agencies.
• Coordinate pre- and post-race requirements such as hotel bookings, transport, logistics, accreditation and catering for the department and stakeholders.
• Manage premium/prizes inventory and assist in contest fulfilment.
• Assist on planning and execution of select on-ground activities.
• Track and manage department’s warehouse assets.
• Support any other business’ projects that teams takes on.

Key Requirements:

• Candidate must possess at least a Diploma qualification.
• At least one year of working experience in an Marketing role.
• Experience in managing and scheduling hotel and airflight bookings.
• Ability to multi-task, meet tight deadlines and effectively communicate project status.
• IT-savvy and proficient in Microsoft Office applications especially in Word, Excel and Powerpoint.
• Fluent in written and spoken English, additional language will be an advantage.
• Strong interpersonal and communication skills.
• Multi-tasker with excellent time management and job prioritization.
• Meticulous with a strong attention to detail is a must.
• Responsible and able to work independently as well as be an effective team player.
• Adaptable in a dynamic work environment.

Applicants should include a brief cover letter, full resume, work samples and/or portfolio. Please submit your application by 31 March 2024.

Please note only shortlisted candidates will be contacted. Thank you.

Job Description

Customer Relationship and Loyalty Program Management

· Design, develop, execute, and optimize data-driven CRM strategies to drive engagement, sales & loyalty program.

· Manage the company's Customer Database, ensuring data completeness, cleanliness, and accuracy.

· Develop and implement strategies to acquire new members and develop strategies for retaining and growing customers into loyal members.

· Conceptualize and implement plans for the generation of quality customer leads/footfalls using cost-effective mediums to meet the business objectives across key touchpoints.

· Thorough analysis to identify incremental sales opportunities and track the effectiveness Optimize CRM assets and relational content to drive customer engagement and loyalty of loyalty campaigns.

· Lead the communications of loyalty campaigns via Electronic Direct Mail (EDM).

· Work closely with internal departments such as retail, merchandising, e-commerce, and collection department to ensure smooth planning and execution of initiatives.

· Lead the communication for the loyalty program with external vendors.

· Data Security and Quality Audits: periodic audits of data & processes and ensure corrective actions.

· Perform other related duties, special projects, and assignments as required.

Marketing Communications

· Liaise with the internal department to communicate on promotions/activities.

· Create a Circular/Memo to inform Retail staff on promotions/activities.

· Perform other related duties, special projects, and assignments as required.

Malls Liaison

· Partnership with mall landlords to develop content and collaboration including events and programs for space activation.

· Liaison with mall on partnerships (Mall Promotions/Activities etc..)

· Perform other related duties, special projects, and assignments as required.

Job Requirements:

· Diploma/Degree in Business Administration, Marketing or any related field

· 2 years of experience in CRM, Marketing, Loyalty Program or related field is a must

· Retail and E-commerce experience will be advantageous

· Effective time-management and project-management skills

· Ability to prioritize responsibilities in line with business objectives

· Strong Organization and People Management skills

· Ability to understand marketing data, build reports, and summarize in a strategic way

· Ability to manage short and long-term deadlines effectively

· Well-developed written and verbal presentation skills

· Proactive and solution-oriented

· Strong knowledge of Word, Excel, PowerPoint

Only shortlisted candidates will be contacted

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to our company for our consideration