We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

5 Days Work / Perm

Raffles Place

Open for fresh gruadate

Responsibility:

• End-to-end recruitment & selection process and onboarding (job postings, screening, shortlisting and interviewing candidates, reference checking, employment offer and confirmation).
• Work closely with Government body to administer work pass (application, renewal and issuance).
• Ensure regulatory compliance throughout human resource management.
• Stay updated in HR legislation and effects changes or makes recommendations for change to keep the company practices in compliance with the employment laws and guidelines in Singapore
• Creation and maintain employee details in HR MIS
• Administer training-related matters including coordination or enrolment of courses, update and maintain training records etc.
• Any assign task from supervisor.

Requirement:

• Degree in Business Administration, Human Resources or related discipline
• Experience in recruitment will be an advantaged
• Fresh graduate keen to persue HR profession are welcome under the management trainee programme
• Maticulous, able to work in a fast paced environment.
• Have a positive mindset with openness to accept additional challenges and opportunities that comes along
• Good Interpersonal and communication skills, both written and spoken to interface with all levels of people

Only Singaporean needs apply.

We regret that only shortlisted candidates will be notified.

Job Description

1. Retain and reprice existing Home Loans, to prevent refinancing to other banks.
2. Proactively cross sell and upsell 3Ps, equity term loan, mortgage loans, credit cards, creditable and deposits to existing ‘repriced’ clients.
3. Collect re-pricing and related fees.

Job Requirement

1. Preferably Diploma/Degree in Banking and Finance. Fresh graduate are welcome to apply.
2. Detail-oriented and meticulous.
3. Possess good interpersonal and communication skills

• Overall, in-charge of growing the business by managing key accounts, marketing, and selling both broad-based and niche logistics services.
• Analyse customer needs and assisting in implementing solutions.
• Acquiring requirements from internal and external stakeholders, planning and implementing logistics projects, in the process liaise and manage contractors and vendors, ensuring the project lifecycle is followed through and performed in accordance with project requirements.

Requirements:

• Diploma in Logistics/Supply Chain or equivalent.
• A least 2 years of sales and business development experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is actively searching for a Direct Sales Executive to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Conduct sales calls, preparation of sales proposals, product demonstration and training to end users
• To achieve sales target
• Supervise and coordinate the marketing activities of overseas distributors/agents.
• Discuss and arrange orders with overseas personnel.
• Payment collection.
• Maintaining good relationships with your account.

The ideal candidate will need to have the following qualities and experience:

• Minimum "O"/ "A" Level, Diploma Holder
• Working experience in direct sales activities for IT (hardware) preferred
• Good communication skills and strong drive to succeed
• Good knowledge of Microsoft Words, Excel and Powerpoint
• Candidate who has own vehicle preferred

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

RESPONSIBILITIES

• To manage daily operations in the delivery of excellent food and beverage service with the goal of achieving customer satisfaction

• Provide consistent, excellent customer service to guests

• Be equipped and well versed in knowledge of food ingredients, such as available cooking methods, meat parts and origins, etc

• Recommend suitable wine or other beverages to guests to pair with their chosen courses of meal

• consistently provide excellent customer service and maintain high productivity

• Regularly work towards and execute knowledge-driven customer service

• Establish relationships with all stakeholders to maintain excellent levels of internal and external customer service

• Ensure service standards, sequence of service and the operational duties are performed according to SOP standards

• Control operating expenses with measures to reduce wastage

• Assist purchasing and inventory management of operating equipment, upkeep a fully stocked restaurant

• Ensure all activities within the restaurant are complying to hygiene, sanitation, and safety regulation

REQUIREMENTS

• Min diploma in related field or at least 2 years of proven relevant experience in similar capacity

• Extensive food, beverage and restaurant operations knowledge in management and understanding customer service

• Knowledge of relevant computer applications usage

• Possess strong professional customer service

• Able to work well under pressure in a fast-paced environment

• Strong verbal and written communication skills

• Positive attitude and team player

• Able and willing to work shifts, on public holidays and weekends

ABOUT VUE (www.vue.com.sg)

VUE in French means view, sight, appearance, and vision. The name also encapsulates what the restaurant will offer—stunning panoramic views of Marina Bay as the backdrop for Chef Sam’s expert culinary renditions.

Perched on the rooftop of the OUE Bayfront building and overlooking the bay, VUE features a 60-seater Main Dining Room, 10-seater Private Dining Room, and 36-seater outdoor Spritz bar.

Patrons of VUE can either indulge in signature choice seafood, exquisite steak cuts, or artisanal and seasonal produce Binchôtan-grilled to perfection. Guests can also kick back in the outdoor Spritz bar – all whilst being captivated by the finest, uninterrupted view of Singapore’s skyline.

• Responsible for all ISO Tank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in ISO Tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting and Finance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

On behalf of our hiring client, we seek a suitable candidate to join them as Accounts Executive.

Responsibilities

• Manage full set of accounts including AP, AR, and GL functions.
• Process, verify, and maintain invoices/payments and related documents, and assist in following up on discrepancies with customers and vendors.
• Monitor and report daily cash flow and assist with cash flow management and projection.
• Perform monthly bank reconciliation, generate monthly closing reports, and assist with accounts reconciliation and management reporting.
• Manage Audit, tax, corporate secretarial, or external regulatory matters and liaise with external parties as required.
• Ensure compliance with financial authority limits, financial reporting standards (FRS), Company policies, and other regulations
• Other ad-hoc duties as assigned by your Superiors

Requirements

• Diploma in Accounting or LCCI/CAT
• Minimum 3 years of accounting experience
• Strong knowledge of accounting principles and procedures
• Familiarity with accounting software and systems
• Proficient in MS Office applications, particularly MS Excel
• Good verbal and written communication skills
• Ability to work independently, take initiative, and set priorities
• Ability to analyse and resolve problems/issues
• Able to converse in Mandarin

Location: Near Tai Seng MRT

Working hours: 9 am to 6 pm, Mondays to Fridays

EA License: 22C0971 | EA Registration: R21101298

• Liaise with various Statutory Boards, Government Departments, and sub-contractors to ensure smooth execution of works

Requirements:

• Diploma in Communication or equivalent
• At least 2 years of experience in construction industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The secretary shall conduct high-level administrative support and assistance to Chief Administration Officer (CAO), Chief Financial Officer (CFO) and Corporate Planning & Coordination Department.

Responsibilities and Accountabilities:

• Manage the CAO and CFO’s calendar, scheduling meetings, appointments through close communication with all stakeholders including but not limited to external stakeholders, ensuring efficient time management.
• Coordinate meetings and conference calls, preparing agendas and distributing materials.
• Manage travel arrangements, booking reservations, coordinating logistics, and handling claims reimbursements.
• Research and gather information on various topics to support Management’s decision-making process.
• Liaise with internal and external stakeholders located in Japan or in Asia and Oceania Region.
• Proactively anticipate the CAO and CFO’s needs and take initiative to address them independently.
• Support the Corporate Planning & Coordination department to draft and prepare professional documents, presentations, or reports as assigned.
• Organize, plan and perform other administrative duties as assigned.

Qualifications and Experience:

• Minimum 2 years of working experience as secretary or in an administrative position.
• Maintain confidentiality of all sensitive information and documents.
• Japanese language proficiency is required to communicate with Japanese stakeholders or organizations such as Japanese Association and Japan Chamber of Commerce and Industry. The Japanese language proficiency needs to be at the level of being able to communicate effectively to support business needs (spoken and written).
• Good analytical and problem-solving skills and able to work in a fast-paced environment.
• Have strong initiative and self-motivation with good learning mindset.
• Strong attention to detail and good analytical skills.
• Proficient in Microsoft Office (Word, Excel, Outlook), experience in SAP is an advantage.

Our Benefits and Perks

• Flexibility & Time Off: Hybrid work model, Flexible Benefits, Paid time off (e.g. Caregiver leave, Birthday leave)
• Professional and Personal Development: Study and Exam Leave, Educational Subsidies, Regional and Global Learning Programs
• Health & Well-being: Employee Assistance Program, Group Health Insurance, Employee Engagement Program & Activities

Our Commitment

At SCAO, we value the diversity of background, culture, experiences, skills and views that our people offer. We are committed to building an environment free of unfair discrimination and harassment that enables all to perform at their best, regardless of nationality, race, ethnicity, religion, age and other attributes.

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

As a Reservation Executive, We Rely On You To

• Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
• Assist to maintain effective booking processes and follow through guest bookings
• Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
• Assist in handling reservation sales and guest requests in a professional and efficient manner

We Are Looking For Someone Who

• Has a passion for customer sales
• Preferably has experience working in reservation and with relevant hospitality background
• Loves interacting with guests
• Has strong interpersonal skills and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Salary:

Degree > $2800

Diploma > $2200

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

As a Child Protection Associate (CPA) with the BuildERS team you will assist with:

1) Training/Coaching/Supervision matters

• The implementation of the CPS’ tiered-level training frameworks to ensure that all operational targets (e.g., training programmes, quality assurance framework KPIs) are met;
  • To assist in preparation of training materials.
• To assist in collecting, collating and presenting evaluation results internally
• Conduct training analysis for yearly training calendar
• To support in the co-creation and management of a data reporting system so that periodic info updates could be readily churned out for senior management’s info and views.
• To assist in analysing the training records to provide quarterly updates on the number of staff who have attended courses to track adherence to Competency Frameworks
• To conceptualize and create bite-sized learning content from existing training materials for officer’s quick refresher on important concepts of trainings
• To support in procurement related matters

2) Administrative functions

• ECARG administrative functions
  • Enrolment of new applications
  • Termination of eCARG accounts
  • Maintain database of eCARG accounts
  • Support to users
• Performing secretariat duties such as room bookings, providing technical support for trainings and maintaining attendance sheets for trainings and coaching sessions

3) CPS Competency Framework

• To assist in the development of the CPS Competency Framework
  • Competency Map
  • Training and Supervision Roadmap
  • Competency Checklist
• To implement, analyse and recalibrate the CPS Competency Framework to ensure relevancy

4) Knowledge Management

• To assist in the proper storage and easy retrieval of resources that has been developed for CPS

Job Requirements:

• Tertiary qualifications
• Good written and presentation skills
• Proficient in using different presentation and communication mediums
• Experience in media content creation, video editing will be added advantage
• Meticulous and experienced in handling data and administrative duties
• Degree/ Diploma
• Singaporean

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Community Resource, Engagement and Support Team (CREST), serves as a community outreach for people with or at risk of mental health conditions including dementia and their caregivers. CREST conducts outreach events/activities to promote and increase mental health awareness as well as targeted case finding to identify those with mental health needs.

The Programme Executive (CREST) is a support role who provides the daily administrative and operational support to the team, for the purpose of CREST service development and implementation. He/ She organizes the logistics &/or resources to ensure the smooth running of CREST services. He/ She may also be involved in coordinating outreach events and activities.

Roles & Responsibilities:

• Outreach to community in providing administrative or logistical support to the team in running client-related support and other CREST activities
• Assist in coordinating and planning outreach and engagement events with other community partners and agencies.
• Conduct screening for clients referred from other service partners and those at risk within the community with an agreed upon identification tool (AMT / EBAS / etc).
• Provide dementia/mental health awareness and information on managing dementia, coping strategies for all clients reached out, including those identified to be at risk, and their caregivers.
• Provide basic emotional support to all clients or caregivers of persons with dementia/metal health or at risk of dementia/mental health issues.
• Assist Social Workers in monitoring assigned clients and to follow-up on client needs until the handover is completed.
• Coordinate care support to client where necessary.
• In-charge of timely data collation and quarterly report submission, as well as generate reports, in accordance to the CREST programme.
• Store and maintain data and documents, in accordance to the CREST programme requirement, as well as the prevailing personal data protection and security guidelines.
• Plan, develop, and conduct home-based or centre-based cognitive stimulation engagement activities for CREST client and their caregiver.

Candidate Requirements

• Possess a diploma certification or relevant social service certification.
• Non-Diploma holder with social service experience will be considered.
• Good communication and interpersonal skills.
• Passionate to work in the mental health sector and community service sector.
• Outgoing and sociable personality with keen interest to work with people on one-to-one basis or centre-based group activity.
• A well-organised, meticulous team player who can also work independently.

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Your day to day duties:

• First in line person to provide advice to customers on making a claim and the processes involved. Attending to FNOL calls.
• Creating/Registering new claims cases and promptly follow up on outstanding claims cases
• Maintaining the Merimen Accident Report Inbox, Claims and Motor Claims Inbox
• Maintain overall claims log
• Procuring direct settlement cases with Third Parties.
• Arranging OD/TP motor surveys with workshop
• Handle any negative feedback or issues associated with a claim
• You need to use discernment to assess and investigate claims accurately and objectively.
• Respond to customers via writing, you must have good business writing skills.
• Adhere to industry requirements and internal quality standards
• Willing to reach out and lend a hand where needed, you may be helping with Claims administrative work, such as scanning and uploading third-party documents, sending urgent mails/postages.

Job Requirements:

• At least 3 years of relevant working experience, preferably in the motor insurance field.
• To be successful in this role, you must be a great team player, good communicator and possess the ability to deal with difficult situations.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA Registration No. R21100883 (Ong Jia Hao Lavis)

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Applications are invited for the following full-time position in the Saw Swee Hock School of Public Health

RESEARCH ASSOCIATE IN PUBLIC HEALTH

We are seeking a Research Associate to join a multi-disciplinary research team to conduct public health research, in particular in the area of women’s mental wellbeing.

The position provides the candidate a great opportunity to develop qualitative and quantitative research skills and work with international experts in public health policy, mental wellbeing, and maternal health. The job holder will be an integral part of a research project which examines the role of time use in the mental wellbeing of women with young children in Singapore. Responsibilities will include: literature review, qualitative and quantitative data collection, data analysis, and preparation of scientific papers. The job holder will work closely with Assistant Professor Yvette van der Eijk and members of her research team, as well as local experts in health research and policy.

This full-time position is based at the Tahir Foundation Building at National University of Singapore. The position has a 1 year contract in the first instance, with possibility of extension.

Requirements:
• Masters degree in public health/epidemiology, social sciences, or other relevant discipline.
• At least one year hands-on experience in quantitative data management and analysis using standard software programs (e.g. R, Stata, Python).
• At least one year hands-on experience in qualitative data management and analysis (e.g. semi-structured interview, focus group discussion).
• Keen interest in women’s mental wellbeing.
• Very good written and oral communication skills.
• Fluent in English.

Applicants should include a CV, 1-page cover letter, list of publications (if applicable) or a writing sample, and the names and email contact of 2 referees who may be contacted immediately if shortlisted.

Recruitment is open immediately, and will continue until the position is filled.

For further enquiries, please contact Dr Yvette van der Eijk at [email protected].

Please note that only shortlisted candidates will be contacted.

Qualifications

Masters degree in public health/epidemiology, social sciences, or other relevant discipline.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

MAIN PURPOSE

· Manage planning, organizing, and developing technical information for new products and existing products.

· Verify Product names, claims, marketing communications and advertisements from the regional regulation and science points of view, then substantiate all with efficacy test data and other technical information.

· Support regional & local marketing activities from technical aspects.

· Support regional & local RA team for claim substantiation.

· Conduct consumer research and competitor research in the cosmetics industry to propose and develop more attractive claims and technical information.

KEY RESPONSIBILITIES

Regional technical information development

· Create technical information according to new product concept.

· Check and verify product claims and plan how to substantiate them by ingredients and formula information or efficacy tests.

· Plan and execute efficacy tests in-house or with third parties, and review and analyse the test results.

· Finalize and confirm all claims with MKT.

· Communicate well with marketing, regulatory, and other R&D members to execute the above jobs.

Regional marketing activities support

· Support to create marketing materials such as mechanism diagram, educational contents, or demo movie to explain unique technology or ingredients formulated and the efficacy in the products.

· Check and verify marketing communications and advertisements from the regional regulation and science points of view and provide alternative suggestions if needed.

· Participate and present technical information in marketing events.

Regional regulatory activities support

· Answer local authority inquiries by creating the explanation letters or providing the supporting documents.

Consumer and Competitors research

· Conduct APAC area’s consumer research to understand APAC consumers deeply.

· Research and analyse competitors’ claims and activities to understand market trend and competitiveness.

REQUIREMENTS

· Have equivalent level of knowledge as the graduate from Science or Pharmaceutical department.

· Motivating and working well in team and independently.

· Able to learn quickly and apply knowledge in appropriate situations.

· Strong communication skill.

· Higher curiosity and Proactive attitude.

· Creative but Realistic.

· English Speaking skills.

As a Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Cashiering duties at the Jackpot Room.
• Reconciliation of daily transactions and cash floats.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Minimum 1 years of working experiences in Jackpot Room.
• GCE O or N Level.
• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Basic computer skills.
• Able to work shifts, weekends and public holidays.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Overview

Join the NUHS Group Chief Technology Office (GCTO) that advocates flexible and innovative working culture. Successful candidate will be part of a team of Data Scientists and Software Developers who partner clinicians to propose, develop, and implement advanced Artificial Intelligence / machine learning models and pipelines to augment clinical workflows in NUHS cluster. The candidate will also ensure the adequacy and effectiveness of the models and tools for NUHS.

Key Responsibilities

• Research and develop machine learning models in various clinical areas such as clinical notes, medical images, and patients’ data
• Develop, train and test AI models in the local medical domain
• Work with the team to design and architect the workflow of the data and algorithms including data input, output and storage between various health IT systems
• Lead in the gathering of requirements and data by working and coordinating with clinicians and other relevant internal and external stakeholders
• Work with the team to develop and deploy necessary AI models for NUHS in hybrid cloud environment
• Document clearly explaining how the algorithms have been implemented, verified and validated
• Lead project to deliver AI related research and development requirement to meet the business need

Requirements

• Minimum Bachelor’s degree in computer science or related fields with strong statistical modelling and machine learning skills. Graduate degree in related fields may apply
• Hands-on experience in the development of end-to-end data analytics solutions and machine learning pipeline including data exploration/extraction/crawling, data processing, and model building
• Hands-on experience on development of AI models in NLP is a plus
• Proficient with programming in Python and AI related frameworks such as Scikit-Learn, TensorFlow, and PyTorch
• Knowledge and experience in machine learning platform and services from cloud providers such as AWS, GCP, Azure
• Familiarity with healthcare data, medical image is a plus
• Experience in leading AI projects and virtual team
• Strong problem-solving skills with the ability to work independently and in a team
• Excellent written and verbal communication skills, including the ability to communicate technically and non-technically with ability to translate between the two

Our client is seeking an experienced and dynamic Director of Customer Service to lead our customer support team, ensuring exceptional service and satisfaction for their crypto users. The potential candidate will be required to relocate to Dubai and an excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders.

Responsibilities

Team Leadership:

Lead, inspire, and manage a high-performing customer service team. Foster a positive and customer-centric culture within the department.

Service Excellence:

Establish and uphold high standards for customer service, ensuring timely and accurate resolution of customer inquiries and issues.

Implement best practices to enhance the overall customer experience.

Strategic Planning:

Develop and implement strategies to optimize customer service operations in alignment with business goals.

Contribute to the development of customer-centric policies and procedures.

Customer Advocacy:

Advocate for customer needs and feedback within the organization.

Collaborate with other departments to drive improvements based on customer insights.

Quality Assurance:

Implement quality assurance processes to monitor and evaluate customer interactions.

Provide regular feedback and coaching to customer service representatives.

Technology Integration:

Collaborate with the technology team to implement and optimize customer service platforms, chatbots, and other support tools.

Stay informed about industry trends in customer service technology.

Training and Development:

Develop and deliver training programs for customer service representatives.

Ensure ongoing professional development to enhance team skills.

Metrics and Reporting:

Establish key performance indicators (KPIs) for the customer service team.

Monitor and analyze performance metrics, providing regular reports to senior management.

Crisis Management:

Develop and implement crisis management protocols for handling escalated customer issues.

Ensure effective communication during service outages or disruptions.

Customer Feedback and Surveys:

Implement customer feedback mechanisms, such as surveys and reviews, to gather insights for continuous improvement. Utilize feedback to drive strategic decisions and enhance customer satisfaction.

Qualifications:

• Proven 7+ experience in a leadership role within customer service, preferably in the crypto or fintech industry.
• Strong understanding of the crypto industry and digital financial services.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with the ability to align customer service efforts with overall business objectives.
• Familiarity with customer service technology and tools.
• Bachelor’s degree in Business, Marketing, or a related field.

Candidates interested in this role must be willing to relocate to Dubai. Candidates are required excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders

Please send your CV to [email protected] for consideration.

• Generating data to establish a basis for analyzing sales and fostering market growth through the utilization of Microsoft and SAP software.
• Responsible for promotional initiatives, generating leads, and contributing to the development of sales strategies.

Requirements:

• Degree in Marketing or equivalent.
• At least 2 years of relevant experience.
• Proficient in Microsoft Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Perform full spectrum of HR and administrative support.
• Handle work pass applications, renewal and cancellation of foreign workers and process claims of government grants such as maternity leave and childcare leave applications.
• Responsible for monthly processing and submission of payroll and reports.
• Review, enhance and maintain HR policies and procedures.

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 2 years of HR and admin experience in Logistics/Freight Forwarding industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996