Job Descriptions

• Overseeing and developing marketing communication campaigns
• Conducting research and analysing data to identify and define audiences
• Devising and presenting ideas and strategies
• Promotional activities
• Maintaining websites and looking at data analytics
• Organising events and product exhibitions
• Coordinating internal marketing and an organisation’s culture
• Managing and developing digital and social media strategies
• Oversee and manage content planning for digital and social media platforms

Job Requirements

• Diploma / Degree qualification in any related field
• Proficient in MS Office i.e. Excel, Word, PowerPoint.
• At least 1 to 4 years of relevant working experience
• Good written and oral communications
• Organized and meticulous
• Possess the ability to work effectively with people
• Able to multi-tasks and work independently
• Singaporean only

Benefits

• Attractive salary
• Comprehensive medical benefits
• Leave benefits
• Training and Professional Development

We regret to inform that only shortlisted candidates will be notified.

Job Responsibilities:

• Pack and fulfil online sales and ecommerce orders through the efficient use of in-house and 3rd party delivery partners
• Receive incoming and outgoing shipment within the warehouse
• Coordinate all logistics activities and work with inter-department heads across different business units
• Monitor warehouse inventory and inform Product Managers if stocks are running below par level
• Provide feedback and suggest ways to improve operations and ensure cost-efficient and timely delivery of shipment and goods in line with the business needs
• Participate in monthly stock-take and provide monthly closing reports
• Support with any other administrative duties or special projects as required

Minimum Requirements:

• At least 1 year of work experience in a similar position
• Diploma/Bachelor’s Degree in Logistics & Supply Chain Management or equivalent
• Familiarity with Shopify and marketplace ecommerce platforms such as Lazada, Shopee, Fairprice and Amazon
• Experienced/Comfortable with operating pallet stacker/pallet jack
• Proficient use of Microsoft Excel
• Ability to communicate in written and spoken English and a positive mindset and “can-do” attitude to continuously strive to make things better
• Possess a Class 3 Driver’s license will be a bonus

Responsibilities:

• Identify and target potential clients, developing and implementing effective sales strategies to acquire new business.
• Build and maintain strong relationships with existing clients, understanding their needs, and ensuring excellent customer satisfaction.
• Develop a deep understanding of our chemical products and solutions, effectively communicating their benefits and applications to clients.
• Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth.
• Set and achieve sales targets and goals, tracking performance and implementing corrective actions when necessary.
• Prepare and deliver persuasive sales presentations and proposals to potential clients, showcasing the value of company chemical products.
• Negotiate contracts, pricing, and terms with clients to secure favorable agreements while maintaining profitability.
• Maintain accurate records of sales activities, client interactions, and sales-related documentation.

Requirements:

• Minimum Diploma in Marketing / Business Management or equivalent
• At least 1 – 2 years of relevant sales experience in the chemical industry
• Excellent communication and presentation skills
• Able to work in a fast pace team environment
• Must possess own vehicle
• Attractive incentive and allowances

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 17C8690

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Scopes:

• Assist in social media (Facebook, Instagram, TikTok, WeChat etc)
• Promote our brand through various social media platforms
• Proficiency in content creation, copywriting, and editing for social media platforms
• Basic video creation and filming
• Create engaging and relevant content for social media platforms, including posts, videos, images, and infographics

Requirements:

• Relevant experience (Preferably as social media executive or advertising executive)
• Strong understanding of media platforms
• Strong data analyst skill and ideas for advertising materials
• Ability to create persuasive texts, strong command of Chinese language editor skills for work required.
• Flexible and engaging writing style
• As work purpose required to liaise with other associates, bilingual fluent in both English and Mandarin would be preferred.
• Flexibility and able to adapt well to environment changes due to nature of work duties.

Our client is a IT Industry. They are looking for a Sales Support Executive to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Duties:

• Support in creating sales quotations and tracking their status.
• Update sales opportunities in cloud software for accurate reporting.
• Manage order processing, coordinating deliveries, and liaising with other departments.
• Communicate with suppliers and customers to ensure timely completion of sales orders.
• Provide excellent customer service, contribute to team targets, and handle general office administrative tasks.

Requirements

• Minimum 1 year relevant experience in order processing
• Experience in MS Office is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R21103251 (Yeo Huey Cheen)

You are expected to be a resilient, empathic business development executive to contribute to the growth of our Company. As a Business Development Executive, you are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship. You will also be required to attend networking events. Ultimately, you will need to keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Being a Business Development Executive, you are expected to have the to generate revenue by identifying pain points and suggesting suitable products or services. You are to possess a professional yet affable disposition and you are expected to always be neat, well-groomed appearance. Having great networking skills, excellent written and verbal communication with outstanding resources and willing to take up challenges.

You will be responsible to, but not limited to:

· Familiarizing yourself with all products and services offered by our company.

· Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.

· Attending networking activities to research and connect with prospective clients.

· Maintaining meaningful relationships with existing clients to ensure that they are retained.

· Suggesting upgrades or added products and services that may be of interest to clients.

· Crafting business proposals and contracts to draw in more revenue from clients.

· Negotiating with clients to secure the most attractive prices.

· Equipping staff with the technical and social skills needed to enhance sales in Outlets.

· Reviewing clients' feedback and implementing necessary changes.

· Keeping up with trends in consumption to ensure that our offerings remain relevant.

· Any other duties assigned by the Area General Manager and the Management.

✔ Government sector, training provided

✔ Mon - Fri, office hours

✔ Up to $3,300 per month

✔ 1-year contract, subject to extension

✔ Lavender MRT

Responsibilities:

• Process contractors' claims, ensure timely payments.
• Review, consolidate and liaise with authorities for authorities’ certifications, renewals and requirements
• Compile and archive documents (e.g., insurance policies, building drawings, etc.)
• Co-ordinate contract administration between stakeholders
• Assist Facilities Managers to do up ITTs/ITQs

Requirements:

• Possesses minimum a Diploma in any field.
• Proficiency in MS Office.
• Experience in quantity surveying is preferred but not essential.
• Good interpersonal, communication and written skills.

Interested candidates may apply via email to [email protected] (indicating Job ID J43107 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Goh Yi Min, Mai – R22104617
ScienTec Consulting Pte Ltd – 11C5781

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Medical Sales Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Engage in the promotion and sales of medical equipment/products to Hospital and Healthcare facilities.
• Build, maintain and improve relationships with Key Opinions Leaders (KOL) and customer.
• Manage any exhibitions and seminars as directed by company.
• Conduct product presentations, training sessions, and evaluations for both existing and new products.
• Provide comprehensive quarterly reports encompassing market insights, competitive analysis, promotional initiatives, and evolving customer requirements.
• Oversee the complete product life cycle, managing various models and SKUs.
• Responsible through strategic product positioning and analyzing against key competitors to executive brand management events/activities.
• Collaborate with the Manager to devise effective launch strategies for new models.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Air Import Executive [Up to $3200/AWS/VB|5.5 Days|Tampines] - HJ

Job Info

• Basic Salary: Up to $3200 + AWS + VB
• Working hour: Monday - Friday 8.30am - 5.30pm, Saturday 8.30am - 12.30pm (Alt Sat)
• Working Location: Tampines

Job Description

• Support daily air freight import operations
• Prepare essential documentation, including Mawb, Hawb, Manifest, and COO
• Ensure precise data updates according to airline requirements in the TMF system
• Send, receive, and confirm pre-alerts to all relevant parties
• Coordinate air cargo bookings with shippers, airlines, co-loaders, and overseas agents
• Organize cargo pick-up arrangements with transport providers as needed
• Arrange shipments, including permit declarations, for air imports
• Provide guidance and assistance in air cargo operations at the terminal when necessary
• Respond promptly and accurately to all incoming emails
• Collaborate and communicate with various stakeholders to facilitate efficient shipment execution
• Perform any additional tasks as delegated by management

Job Requirement

• Minimum 2-3 years of working experience in Air freight forwarding operations
• Good working experience in air cargo clearance permit declarations
• DG Certification would be an added advantage

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun| EA Personnel No.: R22109905

• To maintain an updated Asset Database online for both Hardware and Software Assets.
• Verify the CMDB immediately after every IMAC activity and Change Activities.
• Monthly MIS Reports on Asset Management.
• Updating the Customer on the Details of the End of Life period for the Assets.
• Internal Asset Audit and reporting.
• Following the defined Procedures for Asset Management
• Maintain the inventory of Spare Management.
• Maintain and track the AMC /Warranty details
• Software License Management
• Lead and provide guidance for all problem related issues across the client’s service. Address all other issues on time to avoid any impact.
• Participate and facilitate meeting as and when required by the account.
• Good analytical and problem solving skills are required
• Should has experience 3 to 4 Years with exposure to Asset Management

• Remuneration package: Up to SGD$2,700 Basic +Transport allowance + AWS + Variable Bonus
• Location: Tanjong Pagar
• Shift work: 8.00am – 5.30pm / 8.30am – 6.00pm

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Types of calls consist of and are not limited to:
  1. Concession-related matters (i.e replacement procedure, extension issues, application issues)
  2. Filing of claims for customer
  3. Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet or exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Previous experience in call centre is highly preferred, or customer service experience
• A team player with good interpersonal and communication skills
• Self-motivated and able to work independently with minimal supervision

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

Job Responsibilities:

• Support the operational and administrative aspects of Learning & Development initiatives and programmes
• Implement learning plans and monitor the utilization of training and budget
• Support the learning management system
• Support the collaboration with internal/external stakeholders
• Generate learning & development reports
• Other ad-hoc duties as assigned

Job Requirements

• Degree in Business Administration/Human Resource
• Minimum 2 years’ experience in learning and development
• A self-motivated, resourceful, and independent worker
• A strong team player with excellent time management
• Able to commit at least 3 months
• Able to start immediately

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Our client is a Global MNC, one of the leading players in the Supply Chain sector. Due to business needs, they are now recruiting a Senior Sourcing Executive to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Source for potential materials and services, aligning with the company’s business demands and cost objectives
• Engage in effective negotiations with suppliers to secure favorable terms and pricing, aiming to surpass the company’s cost-saving and profit-improvement targets
• Analyze and review product/vendor performance to facilitate strategic decision-making and continuous cost optimization for the company
• Establish and review pricing strategies and discounts within agreed-upon margins, ensuring competitive positioning
• Implement/Maintain item classification in the company's internal system, ensuring accurate and organized product categorization
• Oversee supplier evaluations and relationships, emphasizing mutual benefits and sustainable performance
• Collaborate with the company’s internal departments to comprehend and address business requirements effectively
• All other adhoc duties as assigned

Requirements:

• Minimum Degree in Supply Chain Management or other relevant field of studies (relevant working experience can be considered as well)
• Minimum 2 years of relevant sourcing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Logistics Operations Executive to be part of their Operations team to support their business needs. They are located in the West - easily accessible.

Job Description Logistics Operations Executive:

• Utilize the Warehouse Management System (WMS) for effective route scheduling and order processing.
• Meet performance targets for despatch operations, including punctual deliveries and minimizing complaints.
• Become proficient in the Transport Management System (TMS) and address inquiries regarding the system.
• Assist in fulfilling delivery needs for stores and warehouse operations.
• Strategize and execute daily tasks with a focus on efficiency, aiming for high productivity and precision.

Requirements:

• Diploma in Supply Chain/ Logistics
• At least 1 years of transport/ logistics experience in B2C business
• Proficient in MS office (especially Excel)
• Comfortable with rotating shift

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job description

Accounts Executive - Freight Forwarding

This position will support the company’s accounting services to provide proper recording and processing of financial transactions. Work closely with clients to ensure proper expense recording, processing and timely clearing of aged accounts. Provide continual effort in identifying areas of improvements to refine financial processes to enhance end to end functionalities by ways of automation. Timely and accurate preparation of financial closing. This person will report directly to the Accounts Manager.

Key accountability include the following but not limited to:

● Tracking and reporting freight status through the cargo wise systems

● Issuing and recording of tax invoices

● Ensure timely, accurate month-end and financial reporting

● Reconcile accounts payable and receivable and perform credit control

● Report on the company’s financial health and liquidity

● Compute taxes and prepare annual tax returns and GST filing

● Identify areas for improvement and implement improvements to processes

Requirements:

● At least 1 – 2 years relevant working experience in freight forwarding industry

● Minimum 1 year of working experience as accounts executive

● Experience in using cargo wise system

● Proficiency in accounting software such as QuickBooks Online and/or Xero Accounting

● Demonstrate intermediate skills and knowledge of Excel, as well as other Microsoft Office applications

● Excellent written and verbal communication skills

● Strong attention to detail and good analytical skills

● Time management and organizational skills

● Excellent interpersonal skills to communicate effectively across the organization

● Ability to work independently

● Minimum Diploma in Accounting, Finance, or a related field, or an equivalent combination of education, training and experience

Contract Type: 12 Months (Renewal)
Salary: SGD2,800 to SGD3,500
Location: Pagoda Street
Working Hours: Office Hours Mon to Fri 9 am to 6 pm
Commencement: Immediate
Working Environment: Office

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: In person

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Sales Executive to join their Sales team, in hopes of developing the current high performing team. They are located in West – easily accessible.

Responsibilities:

• Achieve company’s sales target
• Liaise with customer on their invoices/payments when required
• Build/Maintain relationships with potential and existing customers
• Oversee market trends and activities.
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 1 year of relevant sales experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Job Responsibilities:

• Recognize potential partnership prospects.
• Initiate and formulate business strategies and plans to promote services and products to prospective and existing customers.
• Manage clients by understanding their needs and requirements, recording this information, and fulfilling their requirements.
• Foster fresh connections to facilitate business expansion and contribute to the companys growth.
• Foster internal collaboration and serve as the advocate for customers within cross-functional teams. Strengthen external customer relationships through these collaborations.
• Sustain ongoing business relationships.
• Exercise critical thinking during the planning stages to ensure the success of projects.

Job Requirements:

• Demonstrates proficient communication and interpersonal skills.
• Exhibits a proven understanding of and experience with executing successful development strategies.
• Displays a dedicated and goal-driven attitude.
• A hunter sales personality.
• A creative thinker with the ability to innovate

Job Duties:

• Manage the calendar and a variety of administrative task for Senior Managing Director
• Oversees the end to end office administration - Responsible for overseeing day-to-day operations, as needed and as determined by the Administrative supervisor, and local office representative.
• Handle travel management that includes booking of air tickets, hotel room, car transfer, plan travel itinerary, match travel plan with business meeting schedule etc.
• Arrange logistics of tele and video conference calls, and schedule meetings including booking of meeting rooms
• Liaising and working alongside with Regional teams on coordination etc
• Processing of expense claims and reports
• Other ad hoc duties as assigned

Job Requirements:

• Candidate must possess at least Diploma, Advanced/Higher/Graduate Diploma, any field.
• At least 5-8year(s) of working experience in the related field is required for this position.
• Comfortable to work in fast paced environment

Interested applicants please send your resume inMS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client is a Global MNC, one of the leading players in the Automotive sector. Due to business needs, they are now recruiting a Logistics Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Facilitate the organization/coordination of shipments
• Regularly place and receive orders for components and parts
• Oversee/Maintain the current stock levels of components and parts
• Generate/Submit the relevant monthly reports to key management stakeholders
• Examine/Verify invoices from the various vendors and stakeholders, and complete the invoicing process while acquiring shipping quotations
• All other adhoc duties as assigned

Requirements:

• Min Diploma in any relevant field of studies (Relevant working experience can be considered as well)
• Min 1 year of relevant logistics working experience
• Knowledgeable in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

You will play a lead role in managing the Contractors in the construction of new MRT Lines and / or enhancement to Existing Lines. You will be responsible for the safety, quality, progress and environment impact of the Contractors’ works. You will also assist in planning and managing the risks and cashflows of the various contracts as well as the issuance of instructions and assessment of variations/payments/claims. During the course of work, you are expected to liaise with various parties, such as project teams, contractors, designers, architects, stakeholders to ensure the projects are well coordinated. You will also liaise with the appointed Railway Operator to review and address their feedback appropriately. You will be responsible for managing all aspects of the construction of the track including the planning and schedule of locomotives at depot and mainline.

• Tertiary qualification in Civil Engineering, familiarity with the relevant local codes and transit construction

• Preferably minimum 4 years’ experience in large-scale infrastructure projects

• A good appreciation of the constraints and interface requirements of civil and trackwork

• Strong project management and leadership skills with proven track records

• Good communication (both oral and written) as well as presentation skills

• Team player who is analytical, resourceful, and result-oriented

• Experience in the construction of Civil Defence shelters and underground MRT stations will be an advantage

• Candidate with strong relevant years of experience will be considered for senior positions

• Those without experience are welcome to apply

You will play a lead role in managing the Building Services Contractors in the construction of underground MRT stations. You will be involved with managing the safety, quality and progress of the Contractors’ works. You will assist the Project Managers in planning and managing the cashflows of the various contracts as well as the issuance of instructions and assessment of variations/ payments/ claims.

You will liaise with various parties, such as other project teams, system wide and civil contractors, designers, architects, stakeholders and appointed Railway Operator to ensure that the projects are well coordinated.

• Tertiary qualification in Electrical Engineering

• At least 2 years of relevant working experience, preferably in large-scale infrastructure projects

• Good appreciation of the constraints and interface requirements of civil, electrical works

• Strong project management and leadership skills with proven track records

• Good communication and presentation skills

• Team player who is analytical, resourceful and result-oriented

Our client is from Manufacturing Industry. They are looking for a Sales Executive to assist their team for the next phase of their business. They are located in the West.

Responsibilities:

• Facilitate customer order processing using the company's internal CRM/ERP systems and customer purchase orders, ensuring precision and promptness in execution.
• Collaborate with internal counterparts (e.g., Sales teams, Factory, local logistics, and sales support teams) to address issues and ensure seamless order processing.
• Address customer inquiries promptly and accurately.
• Cultivate and uphold positive relationships with customers to enhance their overall experience.
• Vigilantly track order status until the final delivery.
• Fulfill other responsibilities as directed by management.

Requirements:

• Min Diploma in Business or any relevant field
• Min 3 years of working experience
• Prior experience in using SAP is required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Key Responsibilities:

Admin Executive - Programme Management Support will provide programme support for digital initiatives in the following areas:

Support the product development, test product features to ensure functionality, usability, and quality assurance of the digital programme (During development)

• Coordinate user acceptance tests (UATs) and sanity checks
• Support in technical assistance/troubleshooting
• Coordinate with usability testing/ focus group or survey to gather insights from participants of digital programme
• Observe on-ground programmes to gather insights on the use of existing digital tools

Monitor and evaluate participants’ progress through the digital programme (During Rollout)

• Keep track and update all data promptly and accurately on specified excel files.
• Perform simple analytics to monitor the programme’s success, e.g. number of sign up, and active users etc
• Support in interviewing/surveying participants to gather insights to iterate and improve the digital programme

Customer Care

• Enhance customer care by updating the FAQs for call centre, analysing and troubleshooting common issues to ensure a smooth user experience
• Respond, monitor, follow up on customer queries
• Analyse customer care aggregated data and flag out common issues faced by customers

Content & Product development and App Releases

• Coordinate and liaise with stakeholders for content development
• Carry out content clearance process with Subject Matters Experts (SMEs) and facilitate transferring of files/inputs and simplify user interface and user experience.
• Summarise changes in App versions

Conduct checks for accuracy for programme’s reports

• Monitor and extract programme operation data from various dashboard platforms
• Conduct checks to ensure accuracy of reports on weekly and monthly basis
• Update financial reconciliation report

General administration support

• Schedule meeting, collate agenda and take minutes of the meeting
• Vet and upload content
• Provide administrative support for the workshops

Qualifications and Skills:

• Degree holder, preferably in IT-related discipline
• 1 to 2 years of working experience, preferably in project management
• Good communication skills
• Proficient in Microsoft Office tools (Document, Power Point, One Note)
• Proficient in Microsoft Excel tools, e.g. V look-up, Pivot Table and etc
• Meticulous with good attention to details
• Able to work independently and be proactive

Working Hours
Monday to Friday: 8.30am to 6pm

Hybrid working model