Industry: IT Security, Technology Services Industry

Location: East area

Schedule: 5-day work week

Skills: HR Operations, HR Administration and Office Support

Our client is an established Singapore Technology Business involved in IT Security related products and distribution as well as technical services across various products in Infrastructure, Network and Security.

As they are expanding their business, they are looking for a HR Executive handling HR operations such as Employee Relations, Recruitment, Coordination and operational HR.

Position Responsibilities:

• Will be part of the HR Department, will serve as a generalist HR which will include (but not limited to) Employee Engagement / Relations, Recruitment / Talent Acquisition, Training Coordination, Benefits / Medical processing and HR administrative support.
• Support Management team in administrative and some operational function.
• May be assigned administrative functions from time to time.

Position Requirements:

• Diploma holder in Human Resources or related field.
• 1 to 2 years working experience in generalist HR functions - recruitment, benefits, HR administration.
• Strong proficiency in MS Office applications especially MS Excel and MS Powerpoint.
• Good background in Singapore Labour Laws and Legislations.

We will look into all candidate but will prioritize those closest to the requirement.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No.: 18C9079

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Reviewing and verifying GST compliance (billing related only) and accuracy.
• Follow up with customers on overdue payments and outstanding invoices.
• Organize AR aging meetings with key stakeholders and preparation and analysis of data prior to the meetings.
• Cross-check audit confirmations with data in the accounting system to ensure consistency.
• Initiate and request for updates to customer master data
• Address and resolve queries from internal customers & external customers
• Monitor and execute month end closing tasks, including the review of provisions for doubtful debts, checking cost centers expenses for potential wrong postings, etc.
• Review and approve balance sheet schedules, ensuring long-standing items are followed up and resolved.
• Review and approve journal entries to ensure accuracy and compliance with accounting standards.
• Perform weekly payment checks, ensuring timely and accurate disbursements.
• Preparation of the monthly profit & loss breakdown by department for internal reporting.
• Preparation of balance sheet presentation slides for management review.
• Prepare and submit government surveys and legal expenses reporting
• Coordinate the preparation and signing of intercompany service level agreement
• Collaborate with cross functional teams to ensure exception and quality service delivery
• Support various ad-hoc tasks and duties as assigned by the finance team

Requirements:

• Experience with financial reporting and account reconciliation.
• Experience in managing customer invoices, payment applications, and collections.
• Knowledge of monthly closing processes and preparation of journal entries.
• Diploma in Accounting, Finance, or a related field.
• Fresh graduate with good understanding of scope of work can apply
• Advantage if familar with SAP

Other information:

• This role is a contract role for 8 - 12 months duration.
• Location is in Bishan, walking distance from Marymount Station

Responsibilities:

• Perform damage assessments on accident vehicles and generate repair cost estimates.
• Collaborate with insurance assessors regarding vehicle repairs and the claims process.
• Work closely with all repair shops to ensure vehicles are restored to standards and completed on schedule.
• Communicate with insurance claims representatives to ensure all necessary paperwork is finalized and processed.
• Conduct quality checks on vehicles before releasing them to customers and address any identified issues.
• Maintain thorough documentation of vehicle conditions before and after repairs.
• Attend to vehicle hirers and owners, promptly addressing their feedback and concerns.
• Manage and coordinate the availability and procurement of spare parts.
• Inspect the condition of returning vehicles and ensure any necessary repairs are invoiced and/or completed.
• Ensure workplace safety adheres to the company's safety guidelines.
• Carry out any additional tasks or assignments assigned by the manager.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Automotive Industry as an Vehicle Damage Assessor/Estimator
• Proficient in using MS Office Applications.
• Experience with Audatex, Merimen and eBao systems is an advantage

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.

About the Sales Team

Emplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they’re in.

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

Job Summary

The Strategic Account Executive (“AE”) is a pivotal role within Emplifi’s Social and Commerce sales team. This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling. The Strategic Account Executive will have a specific focus on our largest and most strategic accounts, our key Social and Commerce product offerings, and on ensuring consistent growth and maximization of revenue.

What You’ll Do Here

New Business Development:

• Prospect and identify new business opportunities within the designated territory or named accounts.
• Develop and maintain a robust pipeline of potential clients through networking, research, and referrals.
• Present our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectives.

Account Management:

• Working closely with the Solution Consultant and the Customer Success Manager, the Strategic AE will foster and grow relationships with existing clients.
• Understand clients' business goals, challenges, and needs to identify opportunities for additional products and services.
• Regularly review client campaigns and provide insights, optimization suggestions, and reports.

Cross-selling and Upselling:

• Recognize opportunities to offer additional or premium services to current clients.
• Collaborate with the customer success organization and solution consultant to identify the next best solutions for existing clients.

Sales Strategy:

• Develop and execute a comprehensive sales strategy for the assigned territory or named accounts.
• Utilize CRM tools to track interactions, sales progress, and client information.
• Provide regular feedback to the marketing and product teams about market trends, competition, and customer feedback to inform our offerings and strategies.

Collaboration:

• Work closely with internal teams such as marketing, product, and customer support to ensure client expectations are met and exceeded.
• Attend regular sales meetings to update the team on achievements and challenges and to collaborate on strategies and tactics.

Lead Development

• Working with the Business Development team, Identify, research, and engage potential leads through various channels including social media, industry events, and outbound strategies.
• Qualify leads by assessing their potential needs and fit for our digital marketing solutions.

Pipeline Management:

• Consistently manage and update the sales pipeline using CRM tools.
• Forecast potential sales activities and revenue outcomes.
• Evaluate and prioritize leads to ensure efficient time and resource allocation.

What You’ll Bring to Us

• Minimum of 5 years of sales experience selling Digital Marketing, eCommerce or related solutions
• Proven track record of meeting and exceeding sales quotas
• Strong understanding of digital marketing and e-commerce and social commerce services and solutions
• Experience selling across international markets and to international clients
• Experience with Emplifi's product offerings is heavily favoured for this position
• Excellent verbal and written communication skills
• Fluent English language skills essential, additional languages a benefit
• Proficient in using CRM tools like Salesforce or HubSpot
• Ability to work independently and as part of a team
• Strong negotiation and presentation skills

What We Offer

• International, fast paced and rapidly growing environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas
• Great work environment in the CBD area, minutes walk from the MRT. And surrounded by amazing food along Amoy Street, Telok Ayer & Tanjong Pagar
• AIA Health Insurance including coverage for family members
• Unlimited PTO
• Enhanced family/ parental leave
• There’s more as well! Speak with us to find out all details!

Work Location: Tampines

Working Hours: Mondays to Thursdays: 7:30am to 5:00pm, Fridays: 7:30am to 4:30pm

Contract Period: 1 Jan 2025 to 31 Dec 2025.

Roles and Responsibilities:

1. Design and prepare ICT training materials based on school’s requirements, and conduct training for staff and students where needed.

2. Support video capturing and editing for teaching and learning.

3. Support video conferencing/streaming in school programmes and events.

4. Provide technical support of equipment including general troubleshooting and maintenance

5. Procurement of ICT related items for departmental programmes, events or webpages.

6. Research and work on new ICT projects in line with the school’s needs.

7. Preparation, conduct and collation of surveys for school and departmental needs.

8. Maintain the online inventory system as well as condemnation of equipment when needed.

9. Other relevant administrative work.

Requirements:

1. Preferably Polytechnic Diploma [or its equivalent] or relevant WSQ certificates.

2. a) Have good communication and interpersonal skills.

b) A good team player who is organized, meticulous, with the ability to multi-task.

c) Proficient in the use of softwares and stays current in the use of technology.

d) Competent in carrying out ICT trainings with students and/or staff, video editing, technical support and procurement.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Loh Wing Sheng | Registration No: R22110239

Job Title: Front Office Executive ($2000 to $2500)

Job Purpose:

The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment at the front desk, ensuring a seamless guest experience.

Requirements:

• Fluent in English and a good Communicator
• Well versed with computer
• Service oriented with experience in the service sector

Key Responsibilities:

• Guest Reception: Warmly welcome and greet all guests upon arrival. Manage check-in and check-out procedures efficiently.
• Reservations Management: Handle room reservations, cancellations, and modifications accurately. Ensure all guest information is recorded correctly in the hotel’s system.
• Customer Service: Address guest queries, concerns, and complaints promptly. Provide information about hotel amenities, services, and local attractions.
• Billing & Payments: Process payments, issue invoices, and maintain accurate billing records. Handle cash transactions and ensure proper cash management.
• Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner.
• Record Keeping: Maintain accurate records of room occupancy, guest profiles, and other relevant data.
• Compliance: Ensure adherence to hotel policies, procedures, and safety standards. Maintain confidentiality of guest information.
• Team Support: Assist colleagues with tasks as needed to ensure smooth front desk operations.

Qualifications:

• Education: Min O level.
• Experience: Previous experience in a front office or customer service role in the hospitality industry is an advantage. Candidates with no related experience will also be considered as on- the-job training will be provided
• Skills: Strong communication and interpersonal skills, proficiency in hotel management software, ability to multitask and work under pressure.

Working Hours:

Shift-based work, including weekends and public holidays.

Reporting To:

Duty Manager

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Working Location: Central, Singapore
Working Hours: Normal office hours (Mon-Fri)
Positions Available: Sales & Account Management

About the Role:

We are seeking motivated individuals for the position of Customer Relations Executive, with opportunities in Sales OR Account Management. You will be instrumental in driving customer acquisition, retention, and delivering exceptional customer service.

Key Responsibilities:

1. Sales Role:

• Drive business growth by acquiring new customers and retaining existing ones in the Residential and Small Commercial segments.
• Promote and sell solutions through various channels, including hotline, online platforms, and in-person meetings.
• Support account servicing during busy periods.
• Assist with the development of new digital initiatives as the company evolves.

2. Account Management Role:

• Deliver high-quality customer service through hotline, email, and online platforms, handling customer inquiries efficiently.
• Manage day-to-day client relationships within the Residential, Small Commercial, and Tenants segments.
• Assist with digital initiatives to enhance customer experience and service efficiency.

Requirements:

• Strong interpersonal skills to build relationships with both internal and external stakeholders.
• Excellent communication skills in writing, presenting, and engaging with customers and other key parties.
• Prior experience or knowledge in relevant industries is an advantage.
• Proficiency in MS Office is essential.
• Experience with CRM, ERP, or other enterprise software solutions is a plus.
• Diploma/Degree in a related field is an advantage.
• Fresh graduates are welcome to apply.

Interested candidates: Please send your updated resume in MS Word format to [email protected].

Position title: Product Development and Management Executive

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

• New product planning:

- Ideation: generate, develop, curate and prioritise ideas.

- Organise and define requirements based on market data and customer insights.

- Analyse industrial trends and do technology assessment.

- Evaluate scientific information to generate concepts for new product innovations; define product features.

- Define product competitive positioning and unique selling proposition (USP).

- Prepare and execute new product development (NPD) plan, ensuring processes occur within the

necessary timeframes to deliver a product to market.

- Align cross-functional Scrum team through Agile methodology.

• New product development (NPD):

- Source for contract manufacturers and liaise with engineers/ formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Conduct or work with contract manufacturer for efficacy assessment, literature review, product trial and testing.

- Work with contract manufacturers for safety assessment and stability study of products.

- Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.

- Work with Regulatory Affairs to finalise label text of products and with designer for packaging design.

- Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.

- Research market prices, create accurate product costing data and propose product pricing.

- Present new product for management’s review.

• New product introduction:

- Technical resource for Marketing, including providing technical brief or info sheet of product.

- Conduct product training as part of professional education to regional trainer/ marketing team and key leaders of salesforce.

• Post-launch product management:

- Reassess industry movement and re-evaluate competitor actions.

- Analyse product performance, profit and loss, and identify actions required.

- Manage incremental improvement for existing products.

- Liaise with contract manufacturers for necessary formula-related matters.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements:

• Degree in Nutrition, Pharmacy, Chemistry or relevant.

• Preferably with some experience in product development/ management in the dietary supplement and health food industry.

• Product/ project management experience; planning & time management experience.

• Travelling is expected.