This is a short-term contract of 3 months subject to extension.

Job Description:

1. Focuses primarily on the storage, organize and handling of goods within a facility, related with Warehouse Storage and distribution.
2. Performing warehouse inventory through a computer. Stock counting and location checks.
3. Work activities including: operating Asset labelling system, packing or prepare of Freight case container.
4. Familiarity of equipment auditing and reporting
5. With uphold quality standards as well as conform to policies and procedures of Safety.
6. Familiarity & Responsible related with Warehouse Storage and distribution
7. Sorting and placing materials or items on to racks, and shelves and collecting items from throughout the warehouse, preparing and completing warehouse orders for delivery or pickup according to a schedule

Requirement:

1. Able to lift and move heavy items
2. Forklift license or certification ( Optional)
3. Basic knowledge of warehouse operations and inventory systems
4. Good communication and teamwork skills
5. Good knowledge of warehouse processes
6. Able to work independently with minimal supervision
7. Working knowledge in MS applications including Excel, and Outlook

Happy Ice Pte Ltd, is market leader in frozen vending machine manufacturer & operator in Singapore. We are looking for an Operations Executive to support the daily operations of our company.

The Role

The Operations Executive is responsible for day-to-day vending operations

• Lead a team of replenish drivers. Plan and assign their daily work activities to ensure smooth delivery operations
• Maintain inventory physical stock and keeping track of damaged goods, and escalate unresolved discrepancies/ issues to immediate superior for further actions
• Achieve smooth execution for various functions such as, customer accounts handling with zero complaints, and operating warehouse operation at cost-saving with maximum productivity and great efficiency
• Take charge of monitoring and taking disciplinary actions on subordinates with poor performance and attendance
• Any ad-hoc tasks as assigned

Experience:

• Diploma in Logistics Management, Supply Chain, or a related field
• Min. 2 years of experience in handling logistics, warehouse activities or vending activities
• Familiar with Singapore areas
• Familiar with Warehouse Management Systems will be an advantage
• Proficient in computer skill and with good analytic skill via using MS office – Excel
• Good leadership abilities to motivate and manage the team effectively
• Excellent communication skills to collaborate with the internal team, external vendors, and stakeholders
• Must be adaptable, able to multitask, work under pressure, and maintain composure with stressed customers, demonstrating a focus on quality, accuracy, and consistency.

Working Location: Bukit Batok. 5 days work

Job description

· Provide day-to-day support for HR functions.

· Process payroll.

· Maintain and regularly update master database (personal file, personal database & etc.) of each employee.

· Assist in recruitment & selection activities.

· Administer onboarding / exit clearance activities

· Handle work passes application, renewal and cancellation.

· Maintains company organization chart and employee contact list.

· Liaise with insurance company on staff insurance and claims

· Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.

· Handle disciplinary issues of foreign workers.

· Assists to prepare and submit IR8A for all operational workers.

· Manage workers’ quarter.

· Handle company certificate (BCA/ Slots/ Bizsafe) & Company Insurance

· Perform general office administrative duties such as stationary / pantry requisition and maintenance of office equipment / facilities;

· Any Ad-hoc assigned by your superior.

Requirements

· Minimum Diploma or Degree in Human Resource or equivalent

· Minimum 2 years of relevant working experience in HR and Admin functions in construction industry.

• Manage organizational sales by developing a business plan that covers sales, revenue, and expense controls
• Report to senior manager
• Meet planned sales goals
• Set individual sales targets with management
• Track sales goals and reporting results as necessary
• Coordinate with marketing team on lead generation
• Promote the organization and products and after sales services
• Understand our ideal customers and how they relate to our commercial kitchen equipments and turnkey project management

Job Responsibilities:

I) Data Management and Analysis

• Assist in collecting, organizing, and analyzing financial data from various sources
• Utilize advanced Excel functions (eg, VLOOKUP, pivot tables, macros) to manipulate and analyze data effectively
• Financial Reporting: Support the finance team in preparing monthly, quarterly, and annual financial reports
• Create and maintain financial dashboards to visualize key performance indicators (KPIs) and trends

II) Automation of Processes:

• Identify repetitive tasks and processes suitable for automation within the finance department
• Develop and implement Excel-based automation solutions to streamline data entry, reporting, and analysis

III) Collaboration:

• Work closely with cross-functional teams to gather data and insights for financial analysis
• Participate in team meetings and contribute ideas for improving financial processes and reporting
• Other duties as assigned.

Job Requirements:

• Degree or Diploma in Finance, Accounting, Business Administration, or a related field
• Preferably proficient in Microsoft Excel with experience in using advanced functions and automation tools
• Good analytical skills with the ability to interpret and present financial data clearly
• Good attention to detail and organizational skills
• Effective communication skills and the ability to work collaboratively in a team environment

POSITION TITLE: Executive COOK (Senior Management Level)

REPORTS TO: Restaurants Manager

PREREQUISITES:

Displays leadership in guest hospitality exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Having an eye for detail and creativity to look at things differently will be a key to developing the Food and Beverage Experience.

Minimum 5+ Years in Fine Dining Restaurant Indusry with Overseas Experience Will be added Advantage

EDUCATION:

Minimum Bachelors Degree required

Able to demonstrate excellent written and verbal communication in English.

Proficiency with computers and computer programs, including Microsoft Word, Excel, and Outlook.

Executive Cook Job Description:

An executive cook is a highly skilled culinary professional who is responsible for overseeing the food preparation, menu planning, and kitchen management.

The executive cook is responsible for designing and creating menus that are both innovative and profitable, while also satisfying the needs and preferences of their clientele. They must have a strong knowledge of culinary trends and be able to adapt to changing tastes and dietary requirements.

In addition to menu planning, an executive cook is also responsible for managing the budget, ordering supplies, and ensuring that all kitchen staff are properly trained and motivated. They must also be able to work collaboratively with other members of the management team, including the restaurant manager and front-of-house staff, to ensure a seamless dining experience for guests.

Additionally, The executive cook must have excellent leadership skills and be able to motivate and inspire their team to produce high-quality dishes and provide exceptional service. They must also be able to work under pressure, manage their time effectively, and maintain high standards of cleanliness and safety in the kitchen.

Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation, and flavor for the dining rooms, banquets, and other food facilities, manage areas of profit, stock, wastage control, hygiene practices, and training within the kitchen resulting in outstanding guest satisfaction. responsible for the smooth running of the kitchen.

Executive COOK Duties and Responsibilities:

1. Trains develops, and motivates supervisors and culinary staff to meet and exceed established food preparation standards consistently.
2. Teaches preparation according to well-defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.
3. Display exceptional leadership by providing a positive work environment, counseling employees as appropriate, and demonstrating a dedicated and professional approach to management.
4. Should be able to provide direction for all day-to-day operations in the kitchen.
5. Understand employee positions well enough to perform duties in employees’ absence or determine appropriate replacements to fill gaps.
6. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
7. Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.
8. Executive cook should advocate sound financial/business decision-making, demonstrate honesty, and integrity, and also lead by example.
9. Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
10. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
11. Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
12. Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.
13. Actively involved in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.
14. Determines how food should be presented, and creates decorative food displays.
15. Recognizes superior quality products, presentations, and flavor.
16. Ensures compliance with food handling and sanitation standards.
17. Follows proper handling and the right temperature of all food products.
18. Ensures all equipment in the kitchen is properly maintained and in working order by local Health department and hotel standards.
19. Review GSTS and RSTS comment cards for guest satisfaction results and other data to identify areas of improvement.
20. Coordinates with the purchasing department for the acquisition of needed goods and services.
21. Ensure all products are prepared consistently and meet departmental appearance/quality standards.
22. Ensure proper grooming and hygiene standards for all kitchen staff.
23. Ensures all kitchen employees maintain required food handling and sanitation certifications.
24. Ensure proper purchasing, receiving, and food storage standards in the kitchen.
25. Interacts with guests to obtain feedback on food quality, presentation, and service levels.
26. Actively responds to and handles guest problems and complaints.
27. Maintain Quality levels of receiving, storage, production, and presentation of food.
28. Ensure sufficient staffing levels are scheduled to accommodate business demands.
29. Follows and enforces all applicable safety procedures specified for kitchen and food servers.
30. Discuss daily food cost reports with key kitchen and F&B team members.
31. Review weekly and monthly schedules to meet forecast and budget.
32. Attend the daily morning meetings and other administrative sessions.
33. Identifies the developmental needs of kitchen staff and provides coaching, mentoring, and also helping them to improve their knowledge or skills.
34. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Also, interview and hire new applicants for the kitchen.
35. Frequently review finished products for quality and presentation before the orders are sent to guests.
36. Able to perform additional duties as requested by the hotel management as and when required.
37. Ensures disciplinary procedures and documentation are completed according to hotel operational Standards and Management Policy.

Key Roles & Responsibilities

• Handle Full Set of Accounts.
• Inter-Company balances and transactions reconciliation.
• Monthly closing of accounts, schedules, reconciliations and reports.
• Quarterly GST reporting.
• Full spectrum of AR & AP duties.
• Prepare and review financial statements of the Company.
• Ensure proper recording and filing of documents.
• Ensure completeness of documentation (including approvals) for all invoices and credit notes issued.
• Daily update of General Journal and input of all accounts data into ERP Software.
• Hands-on experience in cloud accounting systems such as Xero, MYOB would be an advantage.
• Perform ad-hoc duties as assigned from time to time by Management

Requirements

• Degree/Diploma in Accounting.
• Proficient in MS Excel/ MS Word.
• Able to take responsibility, being accountable.
• Team Player and able to work on own initiative.
• Positive attitude, communication & coordination skills.
• Ability to fulfil time-critical tasks on time, keep schedules and deadlines.
• At least 2 years of working experience in related fields.

Job Description

1. Assist in front counter walk in enquires & registration.

2. Assist in online and phone in registrations.

3. Any other administrative duties within the customer service department.

Job Requirements

1. At least GCE 'N' & above

2. At least 1 year of customer service or front line service work experience.

3. Microsoft NAV Navision work experience is an added advantage.

4. 5 days work week including weekends (Off Mondays / Tuesdays or Thurs / Fridays).

5. Work Location will be at one of the following locations: 1) Bukit Batok 2) Macpherson 3) Woodlands 4) Lok Yang, Tuas

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Revenue Executive to join our team!

As a F&B Revenue Executive, we require you to:

• Report daily F&B outlets actual revenue and covers
• Track booking pace for new promotion launched via Sevenrooms and Infrasys Cloud system
• Implement measures on profitability for promotions launched
• Analyze function rooms utilization and identify opportunities with large group base in house
• Identify special event dates for revenue optimization
• Identify low season and need periods of different outlets and suggest special promotions to increase sales
• Analyse sales data for different outlets
• In charge of other cost / revenue analysis such as Casual labour and staff productivity analysis

Position Start Date: 1st January 2025

Key Responsibilities:

1. Administrative Support:

• GeneralAdministration: Assist CCA (Co-Curricular Activities) teachers with registrations, coordination, bookings, and data entry related to competitions and school events.
• Vendor and Event Management: Liaise with vendors, manage PRFs (Purchase Requisition Forms), and handle logistics for major events like camps and sabbaticals.
• Student Management: Follow up with students on registrations for various programs and assist in managing external CCA programs.

2. JCAS/CAS Administrative Support:

• Assist with PRF management, event coordination, and logistics for JCAS (Junior Co-Curricular Activities), CAS (Creativity, Activity, Service), and related events.
• Help with purchasing, maintenance, and event organization for initiatives like HCIS Gives Back and Global Diversity Day.

3. Student Leadership and House Support:

• Assist councils with PRF, event logistics, and booking arrangements.
• Support House masters with event management, including Innofest, and handle inventory checks.

Key Traits and Skills:

• Organizational Skills: Demonstrated ability to efficiently manage multiple tasks and coordinate with various stakeholders.
• Attention to Detail: Ensures accuracy in data entry, bookings, and financial documentation.
• Communication Skills: Effective in liaising with teachers, students, parents, and vendors to ensure smooth operations.
• Problem-Solving Abilities: Able to address issues promptly, especially in emergency or last-minute situations.
• Adaptability: Flexible and capable of covering for teachers and adjusting to varying responsibilities as needed.
• Bookkeeping Skills: Proficient in managing and processing financial forms, while maintaining accurate records.
• Multitasking: Capable of handling various tasks simultaneously in a fast-paced environment.
• Previous Experience: Experience in school administration work will be an advantage, contributing to a deeper understanding of operational needs.
• Strong Administrative Skills: Skilled in administrative work, ensuring all tasks are completed efficiently and effectively.

Minimum Qualifications and Experience:

• Minimum of a Diploma in Administration, Business, Education, or a related field.
• Proficiency in Microsoft Excel, Google Forms, and Google Sheets for administrative tasks.
• Ability to manage data entry, bookings, and event coordination using digital tools.
• Minimum of 3 years’ experience working in school administration, handling general administrative duties such as supporting CCA (Co-Curricular Activities) teachers with registrations, competition coordination, vendor management, and logistics for school events.
• Experience with managing student records and liaising with students and parents for registrations in various programs.

Job Responsibilities

• Assist in the full spectrum of HR functions including recruitment and selection, on-boarding and off-boarding, employee engagement activities, training and development, performance management, and other HR related projects
• Handle the administration of the recruitment process, including drafting and updating of job advertisements, posting of job advertisements, screening and filtering of candidates, arranging and conducting of interviews and preparing of salary offers
• Ensure that all HR transactional activities and standards comply with relevant Acts, legal demands and ethical standards
• Administer the HRMS and update employees’ database in a timely and accurate basis. Liaise with service providers for resolution of issues when necessary
• Build and maintain a strong talent pipeline through various channels, including job boards, social media, internship, career fairs and networking events
• Prepare required documents for various relevant grants offered by the government agencies
• Advice employees on HR matters e.g. policies and procedures, employee rewards & benefits
• Identify learning needs, organise internal and external training for staff to improve job competency and bridge learning gaps
• Generate training reports and survey and evaluate effectiveness of training
• Process training grants applications
• Perform any other ad-hoc duties as requested or assigned

Job Requirements

• Degree or Diploma in Human Resource Management or business administration
• At least 1 to 2 years of relevant HR experience preferably from the Food and Beverage sector
• Familiar with Singapore labour laws and Foreign Work Pass Regulations/Procedures
• Possess excellent communication, interpersonal and analytical skills.
• Good command of written and spoken English
• Ability to speak and write in Chinese to communicate with Mandarin speaking staff
• Self-driven, positive, pro-active, highly motivated individual
• Service-oriented attitude/personality
• Detailed and meticulous
• Able to work in a fast-paced environment
• Proficient in MS Office applications; Excel (Advanced level), Word and Powerpoint
• Conversant with various HRIS/Infotech will be an added advantage

Key Roles and Responsibilities

• Daily deployment of drivers and crews
• Assist with daily planning of days and nights routes and CRM bin deliveries
• Conduct site visits and attend complaints from public and clients
• Carry out accident investigation, accident reporting and any other related issues
• Conduct Toolbox Briefing
• Checking of vehicles and ensure all are in proper working condition before deployment
• Monitoring of crews’ discipline and attendance
• Compiling and monitoring of sector tonnages
• Route auditing and reporting of excess refuse
• Supervising crews/vehicle movement and routes
• Assist manning customer relations
• Reporting and Follow-up with Town Councils / NEA
• Co-ordinate logistics matter on special projects
• Working together with HSE Team and assist with the maintenance of the overall depot safety and movements within
• Working with Fleet Management on Vehicle planning issue for inspection and etc
• Upkeep of company assets including vehicle, first aids & spill kits
• Perform coverage of duty when there’s shortage of manpower (driver / crew)

Qualification, Skills and Experience

• Minimum Diploma in any discipline with at least 2 years’ experience in Logistics /Operations Management
• Preferably with own transport
• Proficient in Microsoft office application
• Preferably with Class 4 license
• Good interpersonal and communication skills
• May be required to stay communicated after office hours due to operational requirements when necessary
• Able to work on weekends on a rotational basis

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Position title: Senior Executive, Philanthropy

Reports to: Head of Philanthropy with dotted line to Stewardship Manager

Location: Singapore

Starting Date: April 2024

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Overview of Function

The mission of the Philanthropy team is to contribute significant, sustainable levels of philanthropic funding to support the local (Singapore-based) and regional (SEA-based) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission. The team works closely with the CEO and Board of Directors to assist in the implementation of WWF-Singapore’s philanthropy strategy.

The Senior Executive, Philanthropy is expected to raise substantial funds from granting organizations including trusts, foundations and government agencies, mid-value and major donors, as well as build effective relationships with various stakeholders. The role is also responsible for the effective stewardship of current donors and supporters. This involves overseeing the stewardship activities to retain and cultivate ongoing relationships. Working collaboratively with the Head of Philanthropy, the Senior Executive, Philanthropy conducts research on potential prospects, analyses and manages the database of donors and prospects, provides bespoke support for donors and organises bespoke events,trips and activities.

III. Major Duties and Responsibilities:

Major Gifts Development (30%)

● Work with the Head of Philanthropy to develop and execute an annual FR strategy to solicit individual gifts and raise funds from foundations, major donors and other grantmaking organisations

● Work with the Head of Philanthropy to design effective budget models and be accountable for achievement of income targets; ensure project implementation and expenditure of funds is achieved within contractual milestones

● Effectively manage the donor cycle by developing and managing donor list and prospect pipeline, reporting, developing engagement and grant application plans, and capturing all activity within the CRM system

● Research and write grants; provide timely reporting and ensure compliance as required with grant awards

Stewardship (30%)

● Works closely with the Head of Philanthropy and the Stewardship Manager to develop an effective plan for engagement and donorstewardship activities. Examples include regular check in with donors, sharing relevant news and updates on programmes, creating impact reports, and other activities as required to increase their affinity to WWF and grow their support

● Designs and produces engaging and inspiring communication strategies and materials for major donors to communicate the progress and impact of programmes; using existing materials where possible and aligning communications with the wider Partnerships team.

● Liaise with relevant teams (e.g. country field teams, WWF-SG conservation, finance) to collate information, fact checks and seeks clarification to ensure the info provided is accurate and up-to-date. Requires coordination and excellent working relationships within WWF Singapore and across APAC conservation teams

● Designs and manages bespoke, segmented and mass digital communications to UHNWls, VIPs, board members, including newsletters, event invitations and registrations via Active Campaign, EventBrite or similar software

● Designs, drafts and edits philanthropy communications documents and digital presentations, including selection and inclusion of infographics, images, videos and photos to compellingly communicate to sophisticated external audiences

● Proactively seek and knowledge manage environmental and conservation news which may be of interest to the Philanthropy audience

Due Diligence and Research (15%)

● Works with the Head of Philanthropy to fulfill requirements of internal due diligence processes including software and database management

● Coordinates with key stakeholders in different departments to ensure all due diligence and compliance requirements are met

● Conducts prospective major donor, trusts and foundations, multilateral grants and board of directors research including profiling and preparing of bios

● Assists in research and preparation of briefing documents for HNWIs, VIPs, the government, and other stakeholders

Data Management and Administrative Support (15%)

● Ensures the integrity of the donor database / CRM, and generates associated reports, such as the HNWI prospect pipeline, philanthropy income and major donor projects. Requires collaboration with Finance and CRM teams

● Maintain an accurate database of contacts on Active Campaign for mass/segmented communications.

● Oversee the process of signing gift agreements and no-cost extensions, seeking internal approval and legal advice as appropriate.

● Provides operational and administrative support Procurement process including venue or vendor selection, quotation form, invoicing etc

● Processing invoices and financial statements in close collaboration with WWF-Singapore’s Finance Team

● Provides operational and administrative support (e.g. scheduling meetings, calendar management) as needed to the Philanthropy Lead

Events (10%)

● Organises bespoke events, activities and fundraisers for existing donors and prospects

● Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinates RSVPs

● Prepare talking points, key messages, and briefings for bespoke events targeted at HNWI and major donors.

● Project manages donor and prospect conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices

● Assists in organising bespoke events, activities and fundraisers for existing donors and prospects; coordinates RSVPs

● Drafts and manages communication and /invitations to stakeholders.

● Supports logistics of donor and prospects for conservation project site visits across APAC, including itineraries and budgets, in collaboration with APAC Network Offices, where applicable

IV. Profile:

Required Qualifications

● Bachelor’s Degree in a relevant discipline with excellent results. Postgraduate qualifications will be highly regarded.

● At least 3-5 years of relevant work experience in advisory, business development, philanthropy or environmental communications, project management, and / or fundraising, with proven success.

○ Proven track record in high-value target achievement in either trusts and foundations, public sector, major donor or corporate fundraising. Experience with proposals and grant applications a plus.Outstanding verbal and written English expression, including an ability to craft language and tone for impact reports, newsletters, thank-you letters and other correspondence, with attention to detail and correct grammar. Knowledge in Chinese (e.g. Mandarin, Cantonese) a plus Experience in cultivating relationships and support effective stewardship of granting organisations and donors

Required Skills and Competencies

● Strong stakeholder focus and an outstanding service-oriented attitude

● Income oriented with ability to work with income targets

● Ability to correspond in a context sensitive and sophisticated manner with external audiences, including trusts and foundations, major donors, high net worth individuals, and other relevant stakeholders

● Ability to work independently with all levels of internal management and staff, and exhibit the leadership required to establish effective cross-team collaborations for successful delivery of required outcomes

● Strong research and analytical skills

● Ability to think strategically and intelligently

● Problem solver with ability to adapt to a fast-paced environment

● Ability to apply visual and written creativity to communications

● Plans and organizes/ manages the job independently and proactively

● Must have an outstanding attitude and be highly responsive to providing collateral, support and information to the CEO and Philanthropy Lead as required

● Have an understanding of government policy and regulations for Charities and Institutions of a Public Character (IPC), as well as an understanding of major gifts fundraising landscape in Singapore

● Interest in conservation and sustainability is appreciated

● Adheres to WWF’s values which are: Courage, Integrity, Respect and Collaboration

V. Working Relationships:

Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment. Work closely with the Partnerships Team and the wider Fundraising Team to support their fundraising initiatives.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, communications, materials production as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational need

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China and Malaysia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Ensure assigned maintenance activities are carried out promptly.
• Manage internal and external stakeholders, including tenants, contractors, and users.
• Oversee assigned alteration and addition (A&A) projects and minor repair works.
• Develop and support initiatives to enhance the efficiency and productivity of building operations.
• Depending on experience, may be assigned to manage a specific portfolio or system.
• Supervise and manage facilities, addressing work requests, conducting site inspections, organizing meetings, and coordinating with stakeholders and contractors.
• Assist in managing term contracts and fostering relationships with external vendors for both soft and hard services.
• Participate as a member of the Company Emergency Response Team (CERT) and serve as a First Aider.
• Conduct regular inspections and recommend maintenance and repair work to ensure compliance with government regulations.
• Perform any other duties as assigned by the Reporting Officer.

• Minimum of 3 years of relevant experience directly related to the specified duties and responsibilities.
• Diploma in Building Services, Estate or Facilities Management, Engineering, Real Estate, Property Development, or a related field.
• Experience in managing hard and/or soft facilities management activities, contractors, and stakeholders is an advantage.
• Self-starter with strong analytical, communication, interpersonal, problem-solving, project management, and stakeholder management skills. A positive and growth-oriented mindset is essential.
• Strong technical knowledge and familiarity with regulatory guidelines.
• Proactive and capable of working both independently and as part of a team.
• Certifications such as Fire Safety Manager, Green Mark Accredited Professional, and/or Water Efficiency Manager are advantageous.
• Experience in managing sustainability initiatives, including waste management, energy and water conservation. Conduct data collections and translate into dashboards for sustainability programs are advantageous.
• Willingness to be on standby and contactable 24/7 for emergencies.
• Open to work on weekdays/weekends/public holidays (depending event requirements) when required.

Position title: Member Engagement Marketing Senior Executive

Reports to: Retention & Growth Marketing Manager

Location: Singapore

Starting Date: November 2024

1. About World Wide Fund for Nature, Singapore (WWF-Singapore):

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Overview of Function

Our mission in the Individual Giving and Digital Growth Marketing Unit is to enhance both long-term and short-term predictable income from individual members across various segments. We aim to foster a robust fundraising environment that ensures the sustainable growth, retention, and engagement of our member base.

Our focus is on creating impactful strategies to maximize member contributions, recognizing that every dollar counts and every member matters. By leveraging innovative digital marketing techniques and data-driven insights, we strive to raise, maintain, and expand our income, supporting our mission with unwavering dedication. This role will play a pivotal part in ensuring WWF provides an engaging member experience wherever they are in their journey with us, ensuring they have opportunities to grow closer to the people and projects they fund and have further opportunities to give.

III. Major Duties and Responsibilities:

Member Journey Management (40%)

● Enhance & create new marketing treatments for existing members segmented by different tiers based on monetary value, engagement and behavioral attributes.

● Uncover member needs and how they interact with WWF’s various touch points including the communication channels like email, whatsapp, call-center as well as events and volunteering activities through data & analytics from various insights initiatives.

● Create & review member metrics; NPS & CSAT & service performance across all member touchpoints; digital and non-digital; conduct constant pulse check, engage with key stakeholders to communicate the member insights & KPI performance and findings for continuous improvement of NPS and member satisfaction.

● Analyze and map member journey, capturing front and back-end processes, resolve barriers to achieve a seamless and positive member experience. Accountable to track CX at touchpoints, enhance and re-design member journeys to meet member expectations.

● Collaboration with stakeholders to manage CX initiative projects within timelines and KPIs.

Deep understanding of member insights to identify trends, pain points and opportunities for enhancement. Conduct root cause analysis to identify gaps, recurring issues in process, system, service, people or product, and determine solutions with stakeholders to improve members’ experience.

● Strong leadership and management skills to help grow team members, improve overall engagement through effective communication, stakeholder management, performance management, empowerment and coaching.

● Clear and strong governance organization with agile mindset whilst compliance of SOPs, company and regulatory guidelines/ policies & standard requirements.

Insights and Optimisation of omni-channel communication (30%)

● Understand data, trends, and patterns within member datasets to identify pointers that help create actionable insights leading to effective decision-making.

● Manage and measure performance through data insight and trend analysis.

● Create campaigns to gather new data points on our members (e.g., date of birth, address)

● Look at how we best gather new ‘softer metrics’ from our members and deepen our understanding of their motivations, satisfaction, and interests, through polls, surveys, NPS, and CSAT. And using any insights or trends from this to further develop, optimize, and personalize the journeys

Stewardship and event management (20%)

● Regularly present on performance to the Head of IG - DGM and other senior management

● Develop engaging thought-provoking content and stewardship opportunities that encourage loyalty, repeating giving, and give the member unique access to the cause, people, projects, and places that are funding

● Be involved in briefing multi-media teams to gather relevant and engaging content for our member audiences from the field

● Ensure content being requested from the field is relevant and engaging and promotes loyalty and fundraising objectives.

● Explore new ways to reach members with stewardship offers – Webinars, Facebook Lives, etc.

● Create opportunities to connect members with our teams in the field and hear directly from them

● Keep abreast of sector trends, learning, and insights, in particular, new and engaging ways to enhance the experience WWF can provide to its members

Data and Operations Support (10%)

● Assist in the research and due diligence of member data and ensure the integrity of the member database / CRM, and generate associated reports. Requires collaboration with Finance, CRM team, and Data teams

● Keep updated on new marketing and CRM platforms and ensure smooth transition of operations to these platforms as and when required

IV.Profile:

Requirements:

● Education - Bachelors in Business Management, Marketing or equivalent relevant experience as below

● 3 years of experience in marketing, member experience role in retail, e-commerce or large non-profit organisation, with a large consumer base

● Exposure to Salesforce, Braze, Hubspot , Marketing Cloud, or similar applications

Required skills and competencies

● Strong attention to detail and analytical skills with an aptitude for translating quantitative and qualitative data into actionable plans.

● Experience with technical implementations of member /member journeys in marketing platforms like Salesforce, Segment, Hubspot, etc., involving a large retail base of members or members.

● Strong presentation and communication skills

● Creativity with a willingness to innovate in improving or creating new processes is highly valued

● Good project management skills, attention to detail, adaptability and people-oriented.

● Driven by clear objectives who enjoys achieving and exceeding targets

● Energy, passion, and self-confidence that is combined with strong personal values and a genuine motivation for wanting to make the world a better place.

● Good knowledge of omni channels including offline and digital to drive sales (fundraising) and a

● Cares about environmental issues

● Adhere to WWF’s brand values: Knowledgeable, Optimistic, Determined, and Engaging.

● Able to take initiative and be self-motivated and efficient

● Outstanding project management skills coupled with good knowledge of CRM and member insight systems.

● Intercultural understanding: understanding the impact of cultural differences on work and partnership relations; the ideal candidate has experience in working with people while not physically being in the same space.

V. Working Relationships:

Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment. Work closely with the different channel heads - Digital, Tele, Face to Face Teams and the wider Growth and Partnerships Team to support their fundraising initiatives. Collaborates with various WWF Conservation Team members.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, payment partners, data teams both internal and external.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational need

Job Title: Sales Executive (ID8349)
Location: Yishun, Singapore
Working Hour：Monday - Thursday 9am - 6pm, Friday 9am - 5pm
Salary: $3000 - $4500

Job Description:
-Build and maintain strong relationships with retailers.
-Meet clients satisfaction and loyalty and Identify and address clients needs and concerns
-⁠Provide excellent clients support and resolve issues.
-Work closely with the marketing team to develop effective sales and marketing strategies and ensure sales and marketing alignment to drive revenue growth
-Maintain accurate records of sales activities, clients interactions, and market feedback
-Stay informed on industry trends and collaborate with internal teams.
-Review sales performance and identify business opportunities
-Execute and evaluate pre-sales and post-sales promotion strategies
-Develop and build up effective relationship with key clients
-Work and liaise closely with assigned retailers for sales/promotion activities/pricing and inventory
-Monitor and analyze competitors’ activities

Requirement:
-Class 3/3A Driving license required
-Minimum GCE 'O' level certificate
-1+ years in sales or key account management (B2B preferred)
-Strong communication and negotiation skills
-Proficient in Microsoft Excel

Job Title: Senior Business Development Executive (ID5043)
Location: Ubi
Working Hours: Mon to Fri 8.30am – 6pm
Salary: $3500 to $5000

Job Description:
The role and responsibilities include, but are not limited to:
• To focus on business development
• To develop new customers
• To secure new projects
• To do lighting specifications
• To manage and grow existing overseas distribution channels
• To promote and create product awareness

Requirement:
• Min Diploma in Business / Marketing / Electrical or Electronic Engineering
• Min 3 years’ experience as a Sales roles in Construction material industry
• Good contact with Distributors, Developers, Architects, Interior Designers & etc
• Strong business development skills
• Strong business acumen
• Product training is available

Job Title: Senior Sales Executive (ID4606)
Location: Tuas
Working Hours: Mon to Fri 8.15am – 5.30pm
Salary: $4500-$5000


The role is to market Professional & Commercial Cleaning equipment, accessories & tools, chemicals and other consumables to a diverse range of corporate customers, but with an emphasis on healthcare related sectors.

The successful applicant has to
- Serve existing assigned accounts and prospect potential new customers
- Learn & familiarize our products well, understand users’ needs, and so be able to offer solutions and assistance to meet their requirements
- Perform hands-on product demonstrations, as well as occasionally conduct presentations to mid-size audiences including management levels


Candidates should
• Possess a strong sense of self-discipline, integrity & initiative; work well independently, yet be a good team player
• Own basic it skills in document, presentation & spreadsheet software’s; WhatsApp and other common apps…
• …And/or be experienced in corporate/commercial sales, or facilities’ operations, especially in a healthcare related setting
• Preferably hold a class 3 driving license and own a car

Responsibilities

1. Coordinate daily front of the house and back of the house restaurant operations.

2. Deliver superior service and maximize customer satisfaction.

3. Organize and supervise shifts (morning, afternoon and midnight shift).

4. Respond efficiently and accurately to customer complaints.

5. Regularly review product quality and research new vendors.

6. Estimate future needs for goods, kitchen utensils and cleaning products.

7. Ensure compliance with sanitation and safety regulations.

8. Manage restaurant's good image and suggest ways to improve it.

9. Control operational costs and identify measures to cut waste.

10. Create detailed reports on weekly, monthly and aannual revenues and expenses

Requirements

1. Proven work experience as a restaurant supervisor.

2. Proven customer service experience as an operation supervisor.

3. Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers.

4. Familiarity with restaurant management software.

5. Strong leadership, motivational and people skills.

6. Acute financial management skills.

7. Bachelor of degree in business management; administration; hospitality management; or culinary schooling is a plus.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Assist in monthly and year end closing of accounts
• Bank reconciliation, set up customer's profile both manual and online swiftly
• Update, prepare and maintain daily cash book timely
• To handle monthly accounts transaction checking to solve discrepancy
• AR/AP reconciliation and management
• Liaise with tax agents, company secretaries and auditors
• Handle ad-hoc reports and projects as assign
• Ensure proper and systematic filing are done in a timely and accurate manner.
• Cross working and checks with inter-department on updates
• Assist in handling of bank matter and other ad hoc matter from time to time

Job Requirements

• Minimum Diploma in accountancy/CAT/LCCI
• Detailed, analytical, dynamic and able to meet tight deadline
• Good communication skills in English and Mandarin as to read the Chinese contract and communicate effectively
• Computer literate and proficient with MS Office and MS Excel
• Have at least 3 years of relevant working experience
• A self-starter, able to work independently with minimal supervision
• Able to multi-task and take ownership at work
• Working exposure in automotive/trading environment preferred

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Assist in monthly and year end closing of accounts
• Bank reconciliation, set up customer's profile both manual and online swiftly
• Update, prepare and maintain daily cash book timely
• To handle monthly accounts transaction checking to solve discrepancy
• AR/AP reconciliation and management
• Liaise with tax agents, company secretaries and auditors
• Handle ad-hoc reports and projects as assign
• Ensure proper and systematic filing are done in a timely and accurate manner.
• Cross working and checks with inter-department on updates
• Assist in handling of bank matter and other ad hoc matter from time to time

Job Requirements

• Minimum Diploma in accountancy/CAT/LCCI
• Detailed, analytical, dynamic and able to meet tight deadline
• Good communication skills in English and Mandarin as to read the Chinese contract and communicate effectively
• Computer literate and proficient with MS Office and MS Excel
• Have at least 3 years of relevant working experience
• A self-starter, able to work independently with minimal supervision
• Able to multi-task and take ownership at work
• Working exposure in automotive/trading environment preferred

• Coordinate operations between internal and external departments.
• Liaise with clients, designers, suppliers, sub-contractors and workers.
• Work closely with the client to identify client's needs and expectations.
• Monitor and inspect the progress of the project-on-site to ensure that the works are implemented based on good quality, finishes and standards, and that project is on schedule, and within budget.
• Oversee and manage a team of the site workers to ensure full customer satisfaction with the site activities being carried out.

Requirements:

• Responsible for planning and supervision of all operational activities.
• Good communication and interpersonal skills and able to communicate effectively with all level of people.
• Mature with initiative to work independently.
• Diploma/ Degree holder in any discipline with more than 2 Year(s) of project management experience in industrial scope.
• Preferably Junior Executive specialized in Arhitecture/Interior Design or equivalent.
• Required language(s): Mandarin, English - in order to liaise with Chinese specking associates.

1. Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

2. Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise.

3. Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

4. Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

5. Oversee and manage performance appraisal system that drives high performance.

6. Creates learning and development programs and initiatives that provide internal development opportunities for employees.

7. Carry out employee disciplinary meetings, terminations, and investigations.

8. Maintains compliance with local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance.

9. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

10. Performs other ad- hoc duties as assigned by supervisor or management

Required Skills/Abilities:

1. Excellent verbal and written communication skills.

2. Excellent interpersonal, negotiation, and conflict resolution skills.

3. Excellent organizational skills and attention to detail.

4. Strong analytical and problem-solving skills.

5. Ability to prioritize tasks and to delegate them when appropriate.

6. Ability to act with integrity, professionalism, and confidentiality.

7. Thorough knowledge of employment-related laws and regulations.

8. Proficient with Microsoft Office Suite or related software.

9. Proficiency with or the ability to quickly learn the organizations HRIS and talent management

Education and Experience:

1. Bachelor's degree in Human Resources, Business Administration, or related field required.

2. A minimum of three years of human resource management experience preferred in

construction industry preferred.

1. Order Management: Processing orders efficiently, ensuring accuracy in order details, and confirming dispatch and delivery timelines.
2. Communication: Providing timely updates to customers about their shipments, including tracking information and any delays.
3. Issue Resolution: Addressing customer inquiries and complaints promptly, investigating issues related to lost or damaged packages, and providing solutions.
4. Coordination with Operations: Collaborating with logistics and warehouse teams to ensure smooth operations and timely deliveries.
5. Customer Support: Offering assistance via multiple channels (phone, email, chat) to answer questions and provide information on services.
6. Feedback Collection: Gathering customer feedback to improve services and address areas of concern.
7. Billing and Invoicing: Assisting customers with billing inquiries and ensuring clarity in pricing and charges.
8. Building Relationships: Establishing rapport with clients to foster loyalty and repeat business.
9. Training and Knowledge Sharing: Keeping up-to-date with logistics trends and training staff on customer service best practices.
10. Reporting: Documenting customer interactions and reporting on service metrics to identify trends and areas for improvement.

• Reporting to Lubes Sales Manager within a dynamic organization that operates across a diverse portfolio in the petrochemical industry.
• Generate qualified sales leads and secure new clients in your designated territory.
• Proactively plan and execute sales activities, including customer visits and cold calls, to boost business opportunities.
• Develop and execute a comprehensive sales strategy aligned with the company’s goals, focusing on key growth segments.
• Foster long-term, meaningful relationships with both new and existing clients, becoming their trusted partner.
• Work closely with our Customer Support and Operations teams to ensure timely and smooth delivery of client orders.
• Consistently meet and exceed sales and margin targets, contributing to the company’s growth.
• Manage clients’ credit performance to maintain healthy accounts.
• Leverage CRM tools to manage your sales pipeline efficiently.
• Align your sales strategies with our principal’s business direction, focusing on key segments and products.