Company Description

SanderStrothmann is a full-service Contract Development and Manufacturing Organisation (CDMO) partner with over 20 years of product development experience in skincare, supplements, wound care and biocidal products. Founded in Germany in 2000, we deliver complete solutions throughout the value chain, encompassing market analysis, product conceptualization, manufacturing, and post-sales support. Our Research and Development team operates cutting-edge laboratories meeting the ISO13485 standard, ensuring development of innovative and quality products. To meet the rising demand for our comprehensive CDMO services, we established our office in Singapore in 2022, ensuring us to provide flexible, customisable, and speed-to-market solutions to customers in Asia. Our diverse team comprises seasoned industry professionals with complementary backgrounds, each contributing unique experiences and perspectives. Our international customers include global and local brands, retailers, pharmaceutical companies and even television personalities. Today, our products are sold worldwide.

Role Description

The role of the Regional Business Operations Senior Executive/Executive is to plan, coordinate and ensure all business operations in the Asia region are implemented within the budget, timeline, and scope. To excel in this role, you should be proactive, self-motivated, demonstrate excellent willingness to learn and problem-solving skills. You should possess a strong passion in products, innovations and trends in skincare, beauty cosmetics and personal well-being which leads to a insatiable appetite to be exposed to and participate in our product development process, from conceptualisation to final product deliverables. • Cultivate strong stakeholder relationships and act as a primary point of contact for external vendors/clients and internal teams for operations matters • Interface with internal teams to facilitate information sharing on operational aspects of the projects (planning/ packaging/ purchasing/ quality/ manufacturing/ logistics) • Coordinate and manage day-to-day business operations, tracking budgets, expenditures, contracts, and performance objectives • Manage administrative tasks, including processing purchase orders, creating invoices, samples shipments, maintaining customer files, and internal documentations • Manage and support marketing activities in the Asia region, including exhibitions, marketing collaterals and digital marketing activities on social media platforms such as LinkedIn • Employ problem-solving skills to address inquiries and resolve operational issues • Proactive about meeting business needs and providing solutions with minimal guidance • Adapt to a fast-paced environment and excel under evolving conditions • Lead the execution of various special projects/ task forces/ business improvement initiatives as requested by management team • Contribute to a collaborative team environment with excellent communication skills and compliance with regulatory-based best practice

• Key responsibilities include, but are not limited to:
• Source and develop new accounts through proactive soliciting business.
• Achieve revenue / sales target set by the management.
• Oversee the Financial Performance of the restaurant profitability.
• Manage and develop current existing accounts and client relationships.
• Develop pricing and sales strategy.
• Provide monthly sales report.
• Convert Sales Leads into sales platforms
• Manage all events to achieve optimum departmental revenue targets set by the management
• Conduct restaurant facility tour
• Promote guest satisfaction and encourage referrals
• Prepare Event Order, Proposal, Confirmation and other agreement
• Assist in conceptualizing event
• Monitor competitors activities/market intelligence
• Sales Driven, A positive, confident and determined approach
• Comprehensive knowledge of market trends
• Capability to flourish in a competitive environment.
• Ad-hoc duties as assigned

Requirements:

• A high degree of self- motivation and ambition.
• Display Flexibility and willingness to adapt to a new situation and / take up new challenges.
• Working knowledge of MS office application.
• At least 2 years experience in corporate sales/events management .
• The Skill to work both independently and as a part of a team.

**To apply, please submit your resume to :[email protected] (only shortlisted candidates will be notified)

• Monitor quality control activities to align with the production schedule, examining incoming, in-process, and outgoing products/shipments to ensure compliance with quality standards.
• Execute customized Quality Plans for individual customers and recommends solutions to address quality queries, customer complaints and audit requirements.
• Conduct tasks related to designing documentation guidelines and templates, while also delivering training on quality-related aspects.

Requirements:

• Diploma and above
• At least 3 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Specialised in end-to-end recruitment functions which include from onboarding (job postings, screening, shortlisting and interviewing candidates, reference checking, and making salary proposal and job offers) to separations
• Analysing and monitoring the resourcing needs, headcounts approvals, budget, preparation of key manpower indexes for management reporting
• Updating of monthly organisation chart
• Partner recruitment agencies on hiring needs
• Support expats entry and onboarding processes
• Handle work pass application, renewal, and issuance
• Efficiently use different recruitment tactics such as recruitment platforms, career website, social media, job boards, headhunting and Linkedin and employee referral to attract talents
• Work closely with schools on internship, sponsorship and graduate recruitment
• Participate in Career Fair, Internship and any other recruitment projects

Responsibilities:

• Assist the accounting team in maintaining financial records, including accounts payable, accounts receivable, and general ledger
• Reconcile bank statements and other financial records
• Prepare and process invoices and payments
• Assist in the preparation of financial statements and reports
• Assist in the preparation of budgets and forecasts
• Perform data entry and administrative tasks as needed
• Respond to internal and external financial inquiries
• Perform other duties as assigned by the Finance manager

Requirements:

• Possess a LCCI or Diploma in Accounting
• Proficient in Microsoft Office, especially MS Excel

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• Strong in operations and customer service-related industry
• Handling day-to-day operations independently
• Data creation and entries
• Daily interactions with customers and vendors on shipment status
• Arrange Import/Export documentation & to provide daily customer support.
• Interact with cross functional departments to ensure compliance, facilitate customs clearance and deliveries to customers.
• Proficient in SAP order processing is an advantage.
• Ensure that all commercial documents in connection with the orders are in place and compliant with shipping practices.
• Provides direct operational support for internal and external customer requests related to imports and exports of commodities.
• Management of Customs record-keeping requirements where applicable, analyze and determine duty opportunities, draft responses to Customs inquiries.
• Other duties as assigned.

Requirements:

• GCE 'O' level and/or Diploma in relevant discipline
• Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
• Customer focused and a great team player who is able to work independently
• Experience in inventory management with strong administrative skills
• Knowledge in SAP order processing and proficient in Microsoft Office

Job ID: L38XWWWW

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Responsibilities:

• Administer and maintain all the employee database in the Human Resource Information System
• Support all leave and benefits administration, including monthly payroll process
• Assist in Recruitment efforts by coordinating the interview logistics, managing recruitment pipelines and job posting sites.
• Schedule and co-ordinate orientation program for new hires
• Responsible for all onboarding and offboarding checks and processes
• Administrator of Global Learning Management System, keeping track of employee’ training records
• In charge of company’s sponsored training programs and roll out mandatory training programs by the Group
• Support Government agencies and Group survey/reports
• Keep proper filing and housekeeping of all HR documents and records
• In charge of Employee Access Pass and Lockers
• Organize corporate events
• Support Travel arrangements for corporate events and ad-hoc cases when the demand arise
• Verify incoming invoices, liaise with related parties on differentiation, ensure timely submission to Finance

Requirements

• Possess a degree in HR or related field
• Prior 3-5 years experience as HR Generalist
• Strong Computer literacy (MS Office applications, in particular)
• Thorough knowledge of labor laws
• Excellent organizational skills, with an ability to prioritize important projects

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 1 year of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Summary

This role acts as the liaison officer for learning & development initiatives such as training, sponsorship programme and internship programmes; organizing internal and external training programmes that addresses employees’s development needs and managing the new hires orientation.

Responsibilities

• Support implementation of Company Wide Training Programmes by organising suitable programmes for employees addressing indicated training needs.
• Assist in planning annual training budget during budget exercise and ensure training Expenditure is kept within training budget.
• Learning Management System (LMS) Administration and Training Information
• Provide support to employee’s enquiries on Education Sponsorships and source and recommend relevant academic programmes, if required. Administration of programme enrolment, payment process and manage the required training bond documentation as well as manage and monitor the Education Sponsorship budget.
• Support in the planning and organising of the New Hires Orientation Programme.

Requirements

• Minimally Diploma qualification or Degree in Human Resource
• GCE A-Level students awaiting university admission may apply
• Minimum 2-3 years of relevant HR experience, with good understanding on Singapore’s Employment Act.
• Prior experience in Workday will be an advantage
• Excellent communication with multiple stakeholders and the ability to engage them
• Positive attitude and people-oriented
• Meticulous and detail-oriented
• Good team player with the ability to work independently

We regret that only shortlisted candidates will be notified.

Interested applicants please send your updated resume to samantha.tay(at)peopleprofilers.com or click apply.

Samantha Tay Mei Ling

Registration Number: R22110843

EA License Number: 10C3804

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

Role:

Senior Facilities Executive (FSM / Security / Building Management / Up to $4000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Working Location: Buona Vista; Office: Jurong)
• 5 Days work per week + 1 Saturday per month (8.30am to 6pm, Saturday: 8.30am to 1/2pm)
• $2500 to $4000
• Diploma in Facilities Management, M&E, Building Services, or relevant field + Must be FSM certified.
• Minimum 3 years of relevant working experience + Knowledge of hard and soft facilities management is a must, additional advantage if have security management and car park management experience.
• Career Progression Opportunities

Job Duties and Responsibilities:

• You will be part of a team to provide facilities management services in the client’s premise. This includes preventative maintenance, pest control, horticulture, security & carpark management, etc. through our appointed term.
• You will attend to, investigate, check, and analyze reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• You will supervise contractors to carry out maintenance works and to ensure the upkeep of the client’s premise in accordance to stipulated requirements.
• Any ad-hoc duties assigned by your supervisor.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

THE ROLE

Carry out post trade contract activities and day-to-day execution of either container and/or bulk physical contracts concluded by the regional and local trading team. This involves planning shipments to payment collection.
Acknowledgment of nomination to buyer and sending it on to shipper ensuring shipper acceptance of nomination.

Bulk shipments - ensure all information like Dem/Des, documentary instruction or LCs (if required) are in place before loading.
Issue documentary instructions to shipper for timely preparation of shipping documents and follow up on draft documents for checking.
Create shipment number in our in-house system, Suite
Ensure all drafts are checked and confirmed by buyer and passing on to shipper.
Follow up on scanned signed documents and original documents.
Instruct/Appoint cargo surveyors at loading and discharging port(s).
Create sale invoice and upload all shipping documents in Suite.
Ensure payments from buyers are made in time before shipments arrives at destination

REQUIREMENTS

Bachelors from a recognized university with 3 to 5 years of relevant working experience
Experience in international import/export trade and shipping logistics is essential.
Experience in dry bulk shipments is required
Established in negotiating documents basis CAD, Bank Documentary Collection, and Documentary Letters of Credit.
Experience in Letter of Credits negotiation and UCP, ISBP rules would be helpful.
Fast learner and be able to work under pressure
Ability to act with integrity when dealing with confidential matters

Public Relations Internship - Singapore, Sandpiper

Sandpiper, one of the fastest growing reputation and policy management consultancies in the world, is seeking a talented and entrepreneurial individual to join our team in Singapore. The successful candidate will be based in Singapore but will work for our clients across the Asia Pacific region.

Sandpiper is a multi-award-winning agency that so far in 2023 has been named Asia Pacific Large Consultancy of the Year by both PR Week and the PRCA; is the second fastest growing firm in Asia Pacific and the 14thfastest growing PR firm in the world. In Asia Pacific we are the only firm to have a dedicated professional services practice and are the largest public affairs agency in China.

Our team are trusted advisors to industry leaders and market disruptors. We combine strong regional market and industry understanding with global perspectives. Our expertise spans corporate communications, healthcare, financial services, and capital markets communications, professional services, ESG and sustainability, brand PR, media relations, public affairs and public policy, and technology.

Operating with one global P&L, we harness new technologies to deliver advisory backed by rigorous research and deep insights, and to meet the evolving needs of our clients quickly and effectively wherever they are in the world.

Our firm is built around a simple proposition: by hiring the right people to do smart thinking, and equipping them with the right technologies and tools, we deliver results and business benefits for our clients. Our clients are diverse, ranging from the world’s leading asset managers, insurers, and banks to disruptive technology firms that are reshaping the way commerce is carried out.

We partner with some of the world’s leading businesses and brands to develop effective, evidence-based communications strategies and programmes.

What are we looking for?

We are seeking a keen and organised team player to join the Singapore office as a full time intern.

The role will assume responsibility and assist with the organisation of several ongoing retainers, projects and events for a diverse client-base across a variety of business sectors such as finance, healthcare and technology.

This is a fun and exciting opportunity to dip your toes into the communications and public relations industry. You will work closely with a small team across a wide range of tasks. It will suit someone who enjoys working in a forward-thinking environment, and is excited by the unique opportunity to work with a founding agency team, while being part of a global network.

Our ideal candidate must be based in Singapore and possess some of these attributes:

· Interested in a career in public relations, public affairs and communications

· Strong communication and writing skills

· Energetic and enthusiastic - a self-starter who takes initiative and is looking to be involved in all kinds of projects

· Good analytical skills and a strong business acumen.

· Organised and works well in a team

· Curious about new subject matters and fearless in the face of complexity

· Reliable and resourceful when faced with challenges

· Technically proficient with Microsoft Office (Excel, PowerPoint, Word)

· Comfortable working in a fast-paced environment

Your responsibilities will include:

Content Development - Prepare news releases, thought leadership articles, briefing documents, internal communications materials and other forms of written collateral.

Media Relations – Monitor and flag relevant media opportunities, compile and maintain media lists, develop pitches and conduct media outreach

Analysis and Research - Gather, analyse and summarise key media coverage and trends to assist with new business initiatives.

Social Media – Assist where required with social media management and content development.

Account Coordination – Support the wider account team and assist them with the smooth day-to-day running of accounts.

Media Monitoring and Reporting - Provide real-time media monitoring of social, local, regional and international media online and in print for relevant coverage and compile reports.

Event Coordination – Where required, assist with coordination of events and on-ground support if necessary and regulations permit.

Job Description:

Day to day activities of oil trading, blending, storage and related works.

Work with the responsible slate lead to execute ENEOS system trades as well as EASIA independent trades.

Maximize General Interest in ENEOS Group as the first priority.

Find the trading opportunities and execute transactions of physical cargoes within the credit and exposure limits with the registered counterparties.

Trade on derivatives and futures to hedge physical position.

Devise hedging plan and execute hedges to manage price risk exposure.

Maintain and develop key customers in Oil industry in the region and beyond.

Structure new trading scheme independently within the company policy.

Liaise with and make constructive suggestions to Headquarters (ENEOS Corporation in Japan) and other overseas trading offices (Houston, London, Abu Dhabi) to improve our trading activities within the company policy.

Work closely with operations to manage trading/operation(incl. shipping) matters.

Conduct business PDCA (monthly buy/sell/inventory planning, lookback, and stewardship).

Routine departmental and interdepartmental reporting as required.

If assigned, also coordinate the day-to-day operational activities with suppliers, internal and external customers and team members to ensure the smooth delivery of oil products such as screening performing vessels, appointing surveyor and superintendent, handling invoices etc.

Carry out other duties assigned by Managing Director, Deputy Managing Director and General Manager as and when necessary.

Job Requirements:

Bachelor or Master degree or equivalent is required.

At least 7 years of relevant experience in oil trading / oil and gas industries.

At least 2 years of relevant naphtha, middle distillates or fuel oil trading.

Have experience in operation of oil trading and refinery planning & optimization.

Proficient in MS Office (Excel, Word, Power Point).

Ability to communicate in fluent English to communicate with colleague and clients well.

Ability to speak and write in fluent Japanese language is required to communicate and report to headquarter managements and employees in Japan who cannot speak and write in English well.

Strong negotiation and analytical skills with a strategic mind.

Meticulous with good communication and presentation skill.

An effective team player who is innovative and forward thinking.

Frequent travel within Southeast Asia is required.

Note:

We regret that we will not be able to respond to all applications as only shortlisted candidates will be notified.

• Responsible for the entire procurement procedures including purchase requisitions, obtain quotes, purchase orders and delivery of goods according to the purchasing guidelines.
• Negotiate and build a good working relationship with the suppliers.
• Create inventory control and stock take for all goods supplied and delivered.
• Liaise with the Superintendents and vessels for matters relating to requisitions.

Requirements:

• Diploma in Purchasing, or Supply Chain with equivalent qualifications.
• At least 3 years of purchasing experience in Marine/Shipping industry.
• Team player with good interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities

• Responsible for preparation and closing of monthly and annual financial statements
• Responsible in full set of accounts
• Coordinate and liaise with internal parties to support intercompany activities/transfer
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST/CIT/WHT), audits, procedures and forms both statutory.
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Checking and keying of daily sales report
• Updatingn weekly operations report
• Work closely with the management team and different departments
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Diploma in Accounting or related fields
• At least 3 years of relevant experience in Accounting
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

• Responsible for financial accounting records, AR/AP management and reconciliation.
• Assure timely Accounts Receivable/Payable Financial recording for month end.

Requirements:

• Diploma in Accountancy or equivalent
• At least 2 years of working experience in doing AR/AP function.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Provide insurance broking advice and insurance placement for clients.
• Prepare various relevant documentation required for insurance placement.
• Handle renewal business and checking of policies.
• Collate documents and information relating to claims as received from various parties.

Requirements:

• Certificate in General Insurance
• Diploma in Business Management or equivalent
• At least 3 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Oversee and manage daily retail/online store operations and trade partners effectively ensuring overall efficiency.
• Manage digital marketing and software integration.
• Work closely with internal and external teams.
• Providing training and evaluation for the team.
• Inventory and cash management.
• Perform any ad hoc duties as assigned.

Requirements:

• 5 years and above working experience in operations management with at least 2 years at managerial level.
• Strong leadership and analytical skills with business sense.
  Skilled in store/online operations, customer service and people management
• Must know MS Office.
• Manage digital marketing and software integration.
• Passionate and result orientated.
• Must have a valid Class 3 driving licence

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

Responsibilities

• Responsible for full payroll cycle for Singapore Headcount
• Ensure accuracy for salary, fixed allowances, CPF contributions and monthly variables including overtime, shift allowance, transport reimbursements etc
• Prepare statutory submissions such as CPF, NS claims, salary tax submissions etc
• Participate in statutory surveys as and when required

Requirements

• Prior experience in payroll function with experience handling large headcount (more than 1000)
• Able to commit 3 months
• Proficiency in Microsoft Excel

To apply, please visit www.gmprecruit.com and search for Job Reference: 23802
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898