Our bodies and environment all depend on water, it is the building block that supports all life. Water issues are becoming increasingly prominent as we struggle with disparity between water availability and demands, water pollution, and competition for limited water resources. At Jacobs, we recognize these challenges and our engineers, scientists, and planners are working together with clients to find the right solutions to their water challenges.

Jacobs is hiring a Public Relations Officer (PRO) to join the team working on exciting Sewerage upgrading projects across Western and North Singapore. This is an on-site role, working alongside the Project Manager in managing public relations matters Jacobs's role is The Client's Representative for contract supervision works. Responsibilities include reaching out, engaging, educating, and liaising with the property owners, occupiers, and residents on all matters relating to the program; and liaising with the Contractor's Public Relations Officers to develop, coordinate, and supervise the Public Relations Programme for the project.

To be a successful candidate, you shall hold a Diploma in Mass Communication or equivalent with a minimum of 3 years relevant experience in the public relations field; and have the experience in managing stakeholders during project construction phases to achieve positive outcomes.

Jacobs. A world where you can.

From our inclusive employee networks, to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteeringprogram, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.

Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities. #ASIAID #ASIAWater

Responsibilities:

• Manage enquiries and feedback related to the project
• Report directly to Project Manager
• Work closely with the relevant parties such as residents, consultants, authorities, etc.
• Implement proactive steps to address complaints arising from construction activities
• Maintain a documented record of requests and complaints received from residents and/or public
• Issue and distribute advance notifications to the public regarding upcoming work.

Requirements:

• Only for Singaporeans/PR
• Experience in customer service for BTO projects
• GCE O/A Level with relevant certificates

Suitable candidates are encouraged to apply to this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

• Assist the Centre Manager on tenant's feedback and complaints. Follow up closely with vendors and tenants to ensure proper case closure for tenant's satisfaction
• Attend and manage season parking and parking matters.
• Manage maintenance of Building including supervising cleaning, security and landscaping works.
• Support capex works and maintenance works.
• Facilitate and support tenant's retention programme and activities.

Job Responsibilities:

 1. Internal / External Communications:

• Develop and implement internal communication strategies to keep employees informed and engaged.
• Create and distribute internal newsletters, emails, and other communication materials to ensure employees are updated on company news, policies, and events.
• Organize and manage internal events such as town halls, employee engagement activities, and leadership meetings.
• Maintain the intranet and other internal communication channels to ensure relevant and up-to-date information is accessible to employees.
• Develop and execute external communication plans to enhance the company’s public image and reputation.
• Manage media relations by drafting press releases, responding to media inquiries, and building relationships with journalists and media outlets.
• Coordinate the company’s presence at industry events, conferences, and public engagements, ensuring the company’s brand is positively represented.
• Assist in managing the company’s social media presence, including creating and scheduling posts, monitoring engagement, and responding to comments and inquiries.

2. Branding and Corporate Identity:

• Support the development and implementation of branding strategies to ensure a consistent and strong corporate identity across all communication channels.
• Ensure all communication materials adhere to the company’s brand guidelines and convey the desired corporate image.

3. Content Creation and Management:

• Create, edit, and proofread communication materials such as press releases, speeches, articles, and reports to ensure clarity, accuracy, and alignment with the company’s messaging.
• Monitor and analyze media coverage to measure the effectiveness of communication strategies and identify areas for improvement.

4. Stakeholder Communication:

• Manage communication with various stakeholders including investors, customers, partners, and government agencies to maintain positive relationships.
• Prepare communication materials for annual reports, investor presentations, and other stakeholder engagements.

5. PA for CEO

· Schedule and manage CEO appointments, meeting, travel booking (flights, accommodations and itineraries.

· Prepare meeting agendas, take minutes during meetings and follow up on action points.

· Assist in organizing company events, workshops and team meeting.

Qualification

• Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field.
• 2-4 years of experience in corporate communications, public relations, or a similar role.
• Excellent written and verbal communication skills with the ability to create compelling content.
• Strong interpersonal skills and the ability to build relationships with internal and external stakeholders.
• Proficiency in using communication tools and platforms such as social media management tools, content management systems (CMS), and email marketing software.
• Experience in media relations and knowledge of the local media landscape is a plus.
• Creative thinking and problem-solving skills with the ability to work independently and as part of a team.

Exciting role in the Public Sector - in the Technology industry!

Salary: $3400-$3800/month

Contract till August 2024, extendable

Job Responsibilities:

• Conduct surveys and design questionnaires that are intuitive and respondent friendly.
• Conduct data cleaning and analysis to translate data into actionable analysis
• Support data requests using in-house statistical tools to prepare the data based on the various data points and cuts as required by line divisions or stakeholders.
• Management and review of survey databases and creation of data visualization platform
• Prepare the layout and proofreading of surveys in hardcopy and electronic formats.
• Programme of the online survey questionnaire in the in-house survey system.
• Test survey validations and rules in the electronic survey platform.
• Conduct random checks of data entered survey forms to ensure data accuracy.
• Perform desktop research on the internet for supplementary information.
• Monitor fieldwork completion rates to ensure timely fieldwork completion.
• Monitor the response rate of every ongoing survey to ensure good representation of the data collected from every sector.
• Update the weekly response rate and monitor the progress of the survey fieldwork.
• Other adhoc duties as assigned

Looking for:

• Singaporeans only
• Min. Degree in Economics, Business Studies or any relevant field of study
• Good knowledge of quantitative research methodologies
• Good knowledge in using statistical software such as R, Python, Tableau
• Self-starter with strong numerical and analytical skills

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C578

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

The Student Life Office at the School of Computing is dedicated to creating a vibrant and supportive environment for our students. Committed to enriching the student experience, we foster a supportive and inclusive atmosphere by integrating diverse student communities and promoting holistic development through active engagement with student groups and activities. We provide essential wellness and wellbeing support, pastoral care, and cultivate strong alumni relations while spearheading development and fundraising efforts for the school.

We are seeking a dynamic and proactive individual to join our team as a Senior Executive in Alumni and Donor Relations.

Job Description

• Alumni Engagement: Reconnect with alumni and identify opportunities for them to give back to the school through their time, treasure, and talent.
• Recognition and Mentorship: Identify distinguished alumni for recognition and work towards establishing mentorship schemes between senior and junior alumni, as well as alumni and current students.
• Donor Relations: Identify potential donors from the alumni pool and cultivate relationships to support the school’s development initiatives.
• Event Planning: Plan and execute regular alumni initiatives, ensuring consistent communication and updates through various channels.
• Administrative Support: Manage the administrative aspects of the role, including database management, correspondence, and reporting.
• Collaborative Work: Engage with other areas of the Student Life Office’s work, contributing to its diverse initiatives.
• Communication Tools: Develop and design EDMs or alumni newsletters, enhancing communication with our alumni community.

Qualifications

• Bachelor’s Degree: At least 2 years’ experience in alumni relations (either professionally or as a student leader). Degrees in Communications, Public Relations, Marketing, Business Administration, Event Management, or related fields are advantageous.
• Excellent Command of English: Strong communication skills, both written and verbal, with the ability to craft compelling narratives.
• Interpersonal Skills: Ability to build and maintain strong connections with alumni and donors, understanding their motivations and interests.
• Team Player: Cooperative and supportive in a team setting, yet able to work independently and manage personal tasks effectively.
• Demonstrated Attention to Detail: Ensuring accuracy and precision in outward-facing activities and meticulous administrative tasks, utilizing Microsoft Office—including Word, Excel, Outlook, and PowerPoint—to manage all aspects of work efficiently.
• Proficiency in Social Media: Skilled in using social media platforms to drive engagement and conversion.
• Versatility: Willingness to be involved in varied aspects of student life initiatives.
• Initiative and Proactivity: Ability to take initiative and act proactively in driving alumni and donor engagement.
• Preferably with Experience in marketing communication and event management, along with the ability to design EDMs, will be considered advantageous.
• Employment type: An initial 2 years' contract will be offered, subject to renewal

Only shortlisted candidates will be notified.

Job Duties & Responsibilities

• Be responsible for IR events such as roadshow, seminars and investor meeting
• Leads accounts and constructive feedback, ideas and experience
• Organize investor meetings, conferences, media interviews and company visits for clients
• Increase awareness and coverage by working with research houses and media.
• Reach out to local and overseas retail and institutional investors, builds and maintains strong client relationships
• Present & Pitch the investment story and growth to investors and potential investors
• Equity fund raising efforts during acquisitions.
• Provide ongoing and timely response to the investment community.
• To conduct analysis of investment performance and sentiments.
• Day-to-day responsibility of managing work streams on client accounts
• Track research, media report, blogs about the issuer

Job Requirement

• Bachelor's degree in Economics, Finance, Accountancy, Business or related field.
• Min 4 years of experience in investor relations or related role.
• Good interpersonal skill with ability to handle and maintain relationships with investor and stakeholders.
• Bilingual in both English and Mandarin, the job will require to communicate with Chinese clients and management
• Able to work independently and strong sense of urgency

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS College is seeking an enthusiastic and dynamic professional to join our NUSC Outreach team. This role combines Alumni Relations and Strategic Affairs, focusing on developing and executing an effective strategy to engage and cultivate relationships with our alumni while also supporting strategic initiatives like the NUSC Summer School and a thought-leadership talk series. We envision a holistic approach to engagement that extends from students' initial admissions to their graduation day, fostering lifelong connections and meaningful experiences within our community. This position offers a unique opportunity for hands-on experience in both engagement and strategic programme management, making it ideal for those looking to grow in their careers within a supportive and collaborative environment.

Duties & Responsibilities

Alumni Engagement:

• Lead NUSC’s participation in milestone alumni events including Homecoming, Kent Ridge Alumni Family Day, and Day of Service, and organise alumni activities tailored to diverse alumni segments.
• Manage and expand the mentorship programme, working with Growth Mentoring, NUSC’s internal career services team, to connect alumni with professional development resources and foster a spirit of mentorship within the community.
• Cultivate long-term, meaningful relationships with alumni through personalised outreach, recognition efforts, and initiatives that enhance NUSC’s legacy.
• Oversee the tracking and analysis of alumni engagement data to inform and refine strategies, gaining valuable insights into alumni relations practices.
• Collaborate with the YNC Alumni Exco, Alumni Ambassadors, Alumni Interviewers, and other alumni stakeholders, building a culture of volunteerism and leadership.
• Leverage social media platforms, the NUSC website, and digital communication tools to build connections, share updates, and highlight alumni achievements.

Strategic Affairs:

• Support the NUSC Summer School by coordinating with internal and external stakeholders to create an enriching, interdisciplinary experience for participants.
• Contribute to the planning and execution of a thought-leadership talk series, designed to showcase innovative ideas and foster a platform for thought leadership within the NUSC community.

Outreach Matters:

• Provide support on other outreach matters, as needed, including events such as open house, acceptance campaigns, commencement, and alumni reunions. Some events may require evening or weekend availability.
• Collaborate with other administrative teams on cross-functional projects and shared duties, gaining exposure to various aspects of NUSC’s operations.

Additional Responsibilities:

• Take part in any additional duties and tasks related to cultivating NUSC’s alumni and enhancing their overall experience with the College. This role offers growth opportunities for professionals passionate about creating a lasting impact on community engagement and institutional legacy.

Qualifications

• A recognised university degree with 3 years of proven track record in partnership and/stakeholder engagement.
• Enjoys meeting and interacting with alumni, students (future alumni), and other community members, with a genuine interest in fostering meaningful relationships.
• Flexible for after-hours events and activities as needed for alumni relations.
• Comfortable using tech tools and various communication platforms for stakeholder engagement.
• Proficient in updating alumni website pages using WordPress.
• Resourceful, service-oriented, and enthusiastic about taking on new challenges.
• Meticulous with names and details, ensuring accurate and personalised communication with alumni.
• Passionate about education and committed to creating opportunities for students.
• Events management experience is advantageous.
• Career Growth: Willing to learn and grow, with on-the-job training for those looking to build their careers in alumni relations and strategic engagement.

Department: Human Resource

• Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives.
• Responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation
• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Must have experience working in government sector with more than 500 headcounts
• Foundational knowledge of EA, IR, TAFEP
• Facilitative skills to work with staff
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

Interested applicants, please feel free to reach out to us at my email address

[email protected]

EA Reg No.: R1436439 | EA Licence: 17C8713

**We regret to inform only shortlisted candidates will be notified

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

Manager / Assistant Manager – Branding and Marketing Relations (PIAR) [NIE]

Responsibilities:

NIE is seeking to hire a Manager/Assistant Manager – Branding and Marketing Relations in the Public, International & Alumni Relations Department. This position oversees marketing, branding, and publicity for NIE to both internal and external stakeholders using various platforms. It ensures the alignment of NIE's image with its mission, vision, and values. The position also manages and plans corporate events and visits, ensuring positive brand experience amongst guests and visitors. This is a 1-year contract position.

The responsibilities include but not limited to the following:

1. Build and manage NIE’s brand identity and reputation

a. Enforce brand guidelines to ensure consistent use of the NIE identity across all channels and touchpoints.

b. Continuously review and refinement of NIE brand management strategies to ensure that the brand remains relevant.

c. Produce marketing and publicity assets both above and below the line.

2. Manage the NIE corporate website as business lead

a. Oversee the management of the NIE corporate website.

b. Develop strategies that would align key messages in line with the NIE roadmap to ensure currency and relevance of content.

c. Work with departments across NIE for content management and approval

3. Organise corporate events such as:

a. Visits.

b. Anniversary celebrations.

c. Centre launches.

d. Graduation events.

e. Alumni events.

Requirements:

· A university degree in Business, Hospitality, Marketing or Communications.

· At least three years of working experience in a relevant field.

· High-level of written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details in presenting high quality marketing and communications content.

· Experience in PR, branding, marketing, content production or media relations will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

· Good research skills with a keen eye for details.

Closing Date

The closing date of the advertisement is 5 December 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

Job Description:

• Handle phone/video calls, emails and meeting with SNEF Members and/or Tripartite Partners professionally
• Advise SNEF Members on issues of immediate level of difficulty
• Collect and synthesize requisite data for analysis of human resource, industrial relations and business issues for management reporting
• Plan, organise and execute the division’s events, including pre and post event activities
• Integrate new technology and/or new compliance requirements to optimise and safeguard the IWR Team’s operations and service delivery

Requirements:

• Working knowledge of Singapore Employment laws, tripartite guidelines and compliant practices
• All the critical core skills under Skills Future Singapore Framework

(a) Thinking critically - with emphasis on sense making and transdisciplinary thinking

(b) Interacting with others - with emphasis on communication and collaboration

(c) Staying relevant - with emphasis on digital fluency and self-management

• Minimum 5 years of recent and relevant HR work experience

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Location: Orchard

Working days/hours:

Mondays - Sundays, any 5 days

8:30am - 6pm

Job scope:

- To visit newly admitted patients and to ensure patient’s confidentiality at all times.

- Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

- To be able to provide service recovery for potential feedback/ complaints that are addressed

- Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

- Escalate crucial issues to Service Executive if beyond scope for service recovery

- Report and track patients whom service recovery has been provided to

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diplomain any discipline

- Able to start in December or on short notice

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Opening and maintaining New Account Coverage which includes:

• Engaging new customers and maintaining customer relationship
• Preparing presentation slides and present to customer when necessary

To participate in Bids and win new contracts on behalf of the Organization

Responsible for end to end fulfilment of orders including:

• Prepare quotations, cost sheets and PRs and ensure POs are raised and sent to vendors
• Prepare delivery orders and arrange delivery with vendors and customers
• Prepare monthly / quarterly reports and billing reports
• Send monthly billing reports to customers and work with customers to ensure billing reports are accurate before informing accounts to process the invoices
• Follow up with customers on quotations, POs and payments
• Enter data into Enterprise System
• Handle technical and RMA requests
• Ensure accuracy and accountability for all the above

Maintain relationship with partners / vendors to ensure smooth operations including:

• Negotiate for best pricing, review terms and conditions, SLAs and payment terms
• Working with customers, partners / vendors and all stakeholders to prepare for ITQ and be responsible for all work related to the ITQ submission
• Work with partners / vendors for marketing programs and events including consolidating customer database, running EDMs and contacting customers.

Stay informed about our focus products and projects including:

• Consistently engage customers and handle all sales enquiries
• Able to explain/demonstrate features of the focus products
• Able to formulate backend, operational and billing processes and work out plans to provide backend and billing support for the projects.

Able to identify sales opportunities through inbound lead follow-up and outbound calls to customers and understand customer needs/requirements and ensure smooth sales process.

Requirements

Education / Experience:

• Diploma / Degree
• 1-2 years of relevant experience

Skill sets:

• Technically savvy and proficient in IT to be able to use Enterprise Systems / CRM / ERP to fulfil job requirements.
• Strong ability to plan, organize and take initiative to meet job objectives and deadlines independently.
• Detail oriented to achieve thoroughness and accuracy when accomplishing tasks.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

In this role, you will help grow Google Cloud across the enterprise account customer segment. You will build executive-level relationships, and align our cloud offerings to customer needs.

Qualifications

Job responsibilities

• Lead a territory account planning process that aligns partner and Google resources to cultivate business growth and customer satisfaction.
• Drive consistent new business growth by managing the process.
• Build and deepen executive relationships with customers, and utilize existing executive relationships to help create growth into new organizations. Influence long-term strategic direction, and serve as a business partner.
• Discuss and manage complete processes, often presenting to executives in corporate customers.
• Promote a growth strategy with Google’s partner ecosystem. Scale with partners that deliver innovative solutions to drive new value in the market.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in software sales and account management at an enterprise B2B software company.

Preferred qualifications

• 10 years of experience promoting infrastructure software, databases, analytic tools, or applications software and exceeding goals.
• Experience working with and presenting to executive-level audiences.
• Experience working with and managing partners on implementation projects, including global system integrators and packaged software vendors.
• Experience with commercial and legal agreements working with procurement, legal, and business teams.
• Ability to work with sales engineers and customer technical leads to inventory existing software estate, define migration plans, and build business cases for migrations.

JOB SCOPE

Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.

JOB RESPONSIBILITIES

1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.

2. Assist in attending to guests check in and check out as and when needed when there is a shortage of manpower for the Front Desk Reception Officer.

3. Escort guests to their allocated guest rooms and show them the amenities in the room.

4. Periodically check lobby elevators, door and front driveway to ensure it is not overcrowded.

5. Assist in the billing of guests invoices.

6. Ensure that Bell hops and Doorman are available to attend to transfer the luagages of the guests from their hotel rooms to the Front Desk Counter to carry out their check out registration.

7. Perform other ad-hoc duty as assigned by HOD.

JOB REQUIREMENTS

1. Possess a Certificate in Hotel Accommodation from SHATEC or any private training institute.

2. At least two (2) years of relevant working experiences in the hospitality industry.

3. Customer oriented and with good working attitude.

4. Able to work independently and as well as a team.

To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

• The staff is required to generate monthly reports and assigned to be the secretary or Cluster 1 Army meeting and liaise with customers.
• To support System Administrative Support function under ARMY and RSAF Comm Contract.

Requirements

• At least 2/3 years’ experience in company administration support.
• Proficient in Microsoft Office.
• Ability to work well in a team and efficiently handle multiple tasks.
• Knowledge of SAP system preferred.
• Minimum GCE ‘A’ Level / Diploma Holders

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

Attend quarterly P&L meetings

Qualification:

· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent

· At least 2 years’ relevant working experience

Job Description:

· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

Qualification:

· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent

· At least 2 years’ relevant working experience

Job Description:

· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

Coordinate planning, management, and reporting of Mitsubishi Electric Asia’s operations, support regional strategy development, project management, logistics and branch operations, while analyzing business trends and evaluating growth potential across ASEAN countries.

• Plan and organize biannual and monthly meetings with Business Units, take minutes, and prepare figures for planning divisions.
• Manage weekly and monthly meetings; assist in tracking progress on planning projects and coordination.
• Analyze management figures, prepare regular reports, and assist in presentations to management
• Support on the receiving of non-trading goods and obtain approval upon verification of goods receiptss
• Support project management (new business, investment, office establishment, and establishment of open innovation centers).
• Assist in managing project schedules, budgets and resources
• Oversee logistics operations, including warehousing, domestic distribution and customs clearance.
• Support Myanmar operations, including planning, management, and regular meetings.
• Organize quarterly hybrid meetings for the Regional Planning Division.
• Analyze ASEAN market trends and policies to support future regional strategies and business expansion.
• Analyze business portfolios to identify sectors with growth potential and areas of economic security importance.
• Arrange internal meetings and handle logistics for business guests.

Requirements

• Bachelor Degree in Business Administration or relevant disciplines
• 1 to 3 years of corporate planning experience
• Proven experience in planning, management, and reporting within a corporate setting.
• Familiar with Microsoft Office and SAP
• Strong organization and time-management skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and within a team to meet deadlines.
• Able to travel to Thailand, Myanmar, Cambodia, Bangladesh etc annually.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Clean and maintain guest rooms, public areas, and back of house areas to the hotel’s high standards, including dusting, vacuuming, sweeping, mopping, and changing linens.
• Ensure that guest rooms are properly stocked with amenities and supplies, such as towels, linens, and toiletries.
• Report any maintenance issues or damage to the Housekeeping Manager immediately.
• Respond promptly to guest requests for additional amenities or services, such as extra towels, pillows, or blankets.
• Complete daily room assignments and assist with special projects as needed.
• Communicate effectively with other departments, such as Front Office and Engineering, to ensure that guest needs are met.
• Follow all safety and security procedures, including proper use of cleaning chemicals and equipment.
• Maintain a professional and courteous demeanor at all times, reflecting the hotel’s commitment to exceptional guest service.
• Attend all required training sessions and meetings.
• Coordinate with other hotel departments to ensure the seamless operation of the hotel.
• Participate in emergency response procedures and provide support during emergencies.

Physical Requirements:

• Ability to stand, walk, and bend for extended periods of time.
• Ability to push and pull housekeeping carts loaded with cleaning supplies and linens.
• Ability to climb stairs and ladders.
• Ability to lift and carry up to 15kg

Qualifications:

• Previous housekeeping experience in a luxury hotel or resort/ in housekeeping operations is an added advantage
• Strong attention to detail and ability to follow specific instructions.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

We are looking for a highly-driven and motivated Lead, Public Affairs to join our Singapore team to drive foodpanda’s public affairs objectives.

Responsibilities:

• Lead foodpanda Singapore’s public policy and advocacy strategy in partnership with foodpanda business verticals, industry associations and other stakeholders
• Represent foodpanda Singapore in engagements with government regulators and other stakeholders, including but not limited to academia, NGOs, business associations
• Drive collaboration opportunities in sustainability topics of relevance to the business
• Develop supporting materials for advocacy and engagements in collaboration with the regional and global teams
• Track and evaluate regulatory issues that may have an impact on foodpanda’s business objectives and verticals. Where appropriate, proactively shape the regulatory landscape on critical issues
• Build thought leadership  with government agencies, key opinion leaders or credible organisations 
• Be a strong partner for foodpanda Singapore’s senior leadership and internal teams, such as PR, legal, operations, marketing, and commercial

Your Career

The Named Account Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention.

You'll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go–getter mentality to win business and market share by actively displacing competing technologies. Oh, and did we say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career - it's a meaningful challenge that impacts our lives in the digital age.

Our solutions are best–in–breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services