Key Responsibilities:

➢ Supervision of compliance programs (anticorruption, antitrust and data protection) in the Asia Pacific region and the Middle-East

➢ Implementation and monitoring of group-wide compliance policies (e.g., ABC, Gift and Invitation, Code of Ethics, Conflict of Interests, whistleblowing etc.) as well as corresponding processes and measures in the region: follow-up of the regulations and best practices, elaboration and follow-up of the corruption risks mapping, identification, evaluation, prevention and detection of regional compliance risks

➢ Implementation and further development of the “Know your Business Partner” policy

➢ Independent execution of Compliance Due Diligence of clients and suppliers

➢ Consultation of departments and management on compliance issues within the region

➢ Conception, organisation, and implementation of internal Compliance trainings

➢ Assists in the preparation for negotiations of contracts with clients and suppliers

Your profile:

➢ Completed studies in law or comparable a related field of studies

➢ 8-10 years’ experience

➢ First relevant experience in the field of Compliance (anti-corruption, data protection and possibly competition law) and good knowledge in the field of general commercial law desirable

➢ Enjoys dealing with compliance issues and the consultation of employees

➢ Sound knowledge of the Microsoft Office Tools (Word, Excel, PowerPoint)

➢ Willingness to work in multidisciplinary and international teams

➢ Excellent command of the English language

➢ Strong communication and interpersonal skills in an international work environment

Position in the company:

➢ Reporting directly to: Group Compliance, with dotted reporting line to the Region

➢ Cooperation with the Regional Internal Control & Risk Management team, and the network of Compliance Managers in the countries

➢ Position based in Singapore

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Client Acquisitions to expand their business.

about the job

• Identify and target affluent individuals through networking, referrals and market research.
• Build long term relationships with affluent individuals to understand their financial goals and provide bespoke banking solutions.
• Work closely with internal and external stakeholders across the bank to customized solutions that meet clients’ requirements.
• Stay updated on market trends, competitor offerings and emerging opportunities to continuously refine acquisition strategies.
• Maintain close working relationship with internal partners for referrals and ensuring attractive or exclusive offers.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements.

skills and experience required

• Degree in any discipline.
• Proven track record of success in acquiring and managing affluent clients.
• Strong interpersonal and communication skills to build trust and rapport with affluent individuals.
• Able to present effectively, communicate ideas and concepts.
• Good working attitude, highly motivated and result oriented

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Management and follow-up of Customer Services
• Contribute to your team’s effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.)
• Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team.
• Monitor conversion rates and average durations for reservations and customer requests
• Monitor lead times at each relevant step of the aftersales & repair lifecycle
• Support on morning store opening (till opening, key checks etc)
• Supervise till closing with sales teams and/or cashiers after the store has been closed
• Manage the store archiving for relevant documents, following the local and Group internal control rules
• Manage the staff rotas to optimize sales floor coverage, taking into consideration overtime, paid leave, sick leave, accidents etc.
• Coordinate with external agencies to plan external / temporary staff
• Oversee the allocation of staff uniforms: fitting, order, alterations, dry cleaning, spare uniforms
• Other adhoc duties as assigned

Requirements:

• At least 5 years of relevant experience in high-end fashion, luxury industry, management experience in administrative / operations position, preferably in Retail environment

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Management and follow-up of Customer Services
• Contribute to your team’s effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.)
• Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team.
• Monitor conversion rates and average durations for reservations and customer requests
• Monitor lead times at each relevant step of the aftersales & repair lifecycle
• Support on morning store opening (till opening, key checks etc)
• Supervise till closing with sales teams and/or cashiers after the store has been closed
• Manage the store archiving for relevant documents, following the local and Group internal control rules
• Manage the staff rotas to optimize sales floor coverage, taking into consideration overtime, paid leave, sick leave, accidents etc.
• Coordinate with external agencies to plan external / temporary staff
• Oversee the allocation of staff uniforms: fitting, order, alterations, dry cleaning, spare uniforms
• Other adhoc duties as assigned

Requirements:

• At least 5 years of relevant experience in high-end fashion, luxury industry, management experience in administrative / operations position, preferably in Retail environment

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Title: Contract Project Manager (Banking and Finance Sector)

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: Central Region

Pay: $4000- $5000

Duration: 1-year contract Renewable

Working Hours: 5.5 days

Key Responsibilities:

• Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.
• Liaise with project vendors to coordinate and oversee project delivery.
• Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.
• Ensure quality and functionality of the software and systems meet the organizational standards.
• Analyze the work plan for the department, identifying key areas for improvement and optimization.
• Write detailed reports on project progress, department performance, and other relevant metrics.
• Identify the types of reports to be submitted from the department and ensure timely and accurate submission.
• Liaise with internal stakeholders to determine their technology needs and ensure IT projects align with the overall business strategy.
• Research and implement new technologies that can improve the efficiency and effectiveness of business operations.
• Proactively seek out opportunities for technological improvements and present recommendations to senior management.
• Ensure all IT practices comply with regulatory standards and company policies.
• Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 3-5 years of experience in IT project management and software development.
• Proven track record of successfully managing IT projects from initiation to completion.
• Experience in developing and deploying software applications, particularly in the banking or financial services sector.
• Experience with database management systems.
• Strong analytical and problem-solving skills.
• Experience in writing detailed reports and performance metrics.

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Key Responsibilities

• Responsible for month-end closing (i.e. preparation of reporting pack - P&L, BS, Note to P&L & BS)
• Responsible for annual financial statements in compliance with local accounting standards and local tax filling.
• Responsible for FX hedging report and valuation accounting related to commodities industry.
• Oversee daily accounting operations and supervise junior accounting staff and providing guidance in accounting tasks.
• Act as a finance in charge to handle various queries from the operations.
• Handle government surveys and ensuring the timely and accurate submission.
• Identify opportunities for improving financial and accounting processes, controls, and systems.
• Any other ad-hoc accounting duties as assigned.

Requirements:

• Degree in Finance / Accountancy / ACCA or equivalent.
• At least 6 to 8 years of experience in handling full sets of account independently.
• Proficient bilingual written and verbal communication skills as one needs to manage our English and Chinese-speaking clients and stakeholders.
• Proficient in SAP system.
• Analytical and attention to detail.
• Highly proficient with Microsoft Office, especially in Microsoft Excel.
• Proactive, responsible and committed team player.
• Working Experience in Commodity industry is an advantage.

You will be responsible for the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Planning Manager is responsible to assist the Director of Events in the implementation of all Policies & Procedures specific to Event Sales and Convention Service.

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Catering / Event Manager or Convention Services Manager.
• Good operational, administrative and interpersonal skills are a must.

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Sales Manager - Weddings is responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Wedding Sales Manager.
• Good problem solving, administrative and interpersonal skills are a must.

• Ensure that all agreed operational standards are maintained within the Spa and that any defects are addressed quickly and efficiently.
• Take full management responsibility within the Spa acting as Duty Manager and Spa Representative as required.
• Responsible for Opening/Closing Procedures when on duty.
• Set an example at all times in standards of professionalism, attitude and appearance as required from the staff.
• To ensure that all treatments carried out in the spa are in line with agreed procedures.
• Initially deal with all guest enquiries, feedback, complaints and issues and to ensure that necessary follow up/action to carried out.
•Provide operational support when required.

About Us
Golin is a global public relations agency that helps companies create change that matters. Throughout our 60+ year history, we have redefined the role of PR with best-in-class, data-driven creative that has earned worldwide attention and awards – 2024 Cannes Lions Grand Prix Winners, a first-ever win for a PR agency, and Gold and three Silver Lions. PRovoke named us 2024’s Digital Consultancy of the Year in Asia-Pacific on top of 2023’s Best Large Consultancy to Work For – as surveyed by our people. Our Asia-established Creative Intelligence Unit was recognized as Specialist Consultancy of the Year by PR Awards Asia 2023 and 2024. Representing some of the world’s biggest brands, we offer a suite of services from content creation and production, influencer marketing, corporate and consumer strategy, and public affairs to name a few.
We’re proud to have made an impact in Asia for over 25 years, with teams in Shanghai, Beijing, Hong Kong, Singapore, Taipei, Jakarta, Mumbai, Delhi, Bangalore, Kuala Lumpur, Seoul, and Tokyo. Together, our mission is Creating Change in Asia for Asia – from defining new era travel through our multi-award-winning campaign work to pioneering industry-leading tools, to purpose-driven legislation change, we make sure that the changes we make matter to business, society, legislation, our people and industry.
Golin Singapore creates impact for clients with a diverse team of specialists across data analytics, creative intelligence, content production, performance marketing, consumer activation, stakeholder engagement, and reputation management. We’re a regional hub of excellence that drives brave and bold innovation through a culture of empowerment, collaboration, and accountability.
Our ethos is simple yet powerful: we Go All In. For our clients. For our colleagues. For our agency. For our industry. If that sounds like something you could wake up every morning to help with, then read on.

Who We’re Looking For
As a Vice President for our Corporate Affairs practice, you will play a pivotal role in driving our corporate businesses under the Golin brand. Your expertise and industry knowledge will be key in forging meaningful partnerships, expanding our client base, and promoting our solutions across the Asia-Pacific region.
You will be responsible for developing and implementing strategic PR campaigns for our corporate clients. You will also collaborate with our Creative Intelligence team on data-driven approaches to ensure innovative and powerful ideas for our clients. You will be crucial in building client relationships, driving business development efforts, and providing expert counsel to clients and internal teams.
Responsibilities

• Lead the development and execution of comprehensive corporate affairs strategies ensuring alignment with their business objectives and brand positioning.
• Provide strategic counsel to clients regarding their communication and public relations strategies, leveraging industry knowledge and best practices.
• Conduct thorough research and analysis of relevant industries relevant that benefit from corporate PR, including market trends, competitive landscape, and regulatory developments, to inform campaign strategies and client recommendations.
• Build and nurture strong client relationships, serving as the main point of contact and trusted advisor.
• Collaborate with internal teams, including account managers, creative teams, and digital specialists, to develop integrated PR strategies and ensure the successful implementation of client campaigns.
• Lead new business development efforts for the practice, including identifying and pursuing potential client opportunities, preparing proposals, and participating in client pitches.
• Stay abreast of emerging trends and innovations in corporate affairs (reputation management, crisis management, media relations, internal communications, stakeholder engagement, corporate social responsibility, and social content strategy) by attending industry conferences and networking events to expand your professional knowledge and connections.
• Manage and mentor a team of PR professionals, providing guidance, training, and performance feedback to foster their growth and development.
• Monitor campaign performance, track key metrics, and provide regular reports to clients, demonstrating the impact of PR efforts and recommending adjustments as needed.

What You’ll Bring

• Bachelor's degree in public relations, communications, journalism, or a related field.
• Minimum 12 years of experience in Corporate Communications and Affairs or related fields, with a proven track record of successfully managing PR campaigns for corporate and technology clients
• Strong industry understanding, including trends, regulations, and key stakeholders.
• Experience in strategy and engagement and ability to develop communications materials.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients, effectively convey complex information, and influence decision-making.
• Demonstrated experience in developing and executing strategic PR campaigns, including media relations, thought leadership, and content development.
• Proven ability to lead and manage a team, fostering a collaborative and high-performance culture.
• Strong business acumen and entrepreneurial mindset, with the ability to identify new business opportunities and drive revenue growth.
• Proficiency in leveraging digital platforms and tools for PR and social media management.
• Exceptional organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Golin is proud to be an equal-opportunity employer. Golin is committed to building a culture where all employees are seen as equal, are respected, and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.
Personal data held by Golin relating to employment applications will be used in accordance with our Recruiting Privacy Statement, which is available on our website.

Financial Planning & Budgeting:

- Lead the development of annual budgets and quarterly forecasts.

- Partner with department heads to align financial targets with operational goals.

- Create models to forecast revenues, costs, and profitability by business line, department, or product.

Reporting

- Prepare and distribute accurate and timely reports for senior management, including economical P&L and other comparison reports.

- Analyse financial performance against budget and prior year performance, explaining variances and trends.

- Produce monthly and quarterly management reports, providing insights on key financial metrics and KPIs.

Forecasting & Scenario Analysis

- Develop long-term financial forecasts and scenario analyses to support strategic initiatives.

- Build and maintain complex financial models to support decision-making.

- Provide ongoing updates to forecast models based on market conditions, business changes, and financial trends

Data Analysis & Decision Support

- Perform deep-dive analysis into business operations, highlighting risks, opportunities, and inefficiencies.

- Support key business decisions by analyzing the financial impact of proposed strategies or projects.

- Conduct ad hoc financial analysis as requested by leadership.

Process Improvement

- Continuously improve financial reporting processes to ensure accuracy, efficiency, and automation.

- Identify areas for process automation and optimization, particularly in budgeting and reporting tools.

- Implement best practices in FP&A processes and tools

Collaboration

- Work closely with the accounting team to ensure accurate financial reporting and effective budget controls.

- Collaborate with cross-functional teams to support strategic initiatives and business planning.

- Present financial insights and recommendations to key stakeholders, including senior management and department heads.



Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

• Take charge of daily operation matter of the outlet and ensure standard operation flow
• Conduct routine outlet hygiene check and inventory check
• Organize and control daily business activities
• Create and execute of sales,profit and staff development
• Coordinate the entire operation of all the outlets during schedule shifts
• Manage staff discipline and performance issues

• Responsible for audit planning, control testing, substantive testing and overall in charge to ensure finalisation of audit.
• Prepare audited financial statements.
• Lead engagement team and provide guidance to supporting staff.
• Be familiar with Singapore Financial Reporting Standards and Singapore Standards on Auditing and relevant regulations.
• Highlight audit issues, report findings and provide recommendations.
• Prepare and/or review consolidation of group accounts.
• Review audit working papers prepared by associate and ensure quality assurance.
• Check financial statements to validate accuracy
• Communicate effectively in a work environment
• Execute assigned audit tasks under supervision
• Identify areas for personal development to improve work performance
• Identify ethical conflicts
• Identify significant accounting & auditing issues
• Obtain audit evidence to corroborate information
• Perform quality audit in compliance with professional standards
• Any other duties as assigned by your supervisors/managers/partners.

Requirements:

• Possess at least 2 years of working experience in external auditing
• Minimum Diploma and above, specialising in Accounting and studied Audit related module(s)
• Possess high interest or passion in Audit
• Act in accordance with applicable professional standards
• Available immediately or possess short notice period will be an added advantage

• Responsible for translating patients' medical diagnoses, operations and procedures into codes, using the International coding classification system which record patients' health care data.
• Ensure accuracy, completeness and timeliness of coding and be responsible for own workload.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Opportunity

• Adecco is partnering with a US Technology Multinational Corporation company to search for a Marketing Manager
• Focus: Lead the strategic development and implementation of the APAC social influencer blueprint in close partnership with Global social influencer marketing team and local markets and product teams
• Office location: Central
• Working hours: Mon – Fri (Office Hours)
• This role is starting off as contract position

The Talent

• Education: Bachelor and above
• 5-8 years of relevant and deep social influencer marketing experience in the entertainment, sports or FMCG industry.
• Deep knowledge of the social influencer and creator industry and ability to apply strategic thinking to solving for critical business gaps.
• Strong track record of building successful influencer programs that drive impact to brand and business results.
• Have leveraged a sound data driven approach beyond pure relationship to build a sustainable influencer model.
• Have the creative judgment and experience to drive outstanding influencer collaboration social campaign creatives.
• Familiar with social creator tools and social media tools such as Brandwatch, Meltwater, Sprinklr etc

The Job

• · Lead the strategic development and implementation of the APAC social influencer blueprint in close partnership with Global social influencer marketing team and local markets and product teams.
• Launch a successful pilot of the data-driven influencer marketing approach in APAC and set a clear path for scaling across APAC
• Roll out the global social influencer marketing training program to all APAC marketers and guide teams to upskill with literacy and know-how to fully tap into social influencer marketing
• Set a solid foundation of infrastructure, processes, governance and guardrails for influencer marketing in APAC to safeguard the brand
• Conduct an influencer campaign, spend and execution audit for APAC and present to key stakeholders of key gaps and business opportunities that will inform the longer term APAC influencer strategy.
• Roll out the multiple global influencer programs successfully and effectively in all key APAC markets.
• Test and learn the global data-driven influencer marketing approach for a 6 months pilot and consolidate learnings for scaling.
• Build infrastructure and standardize tooling for APAC.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Marketing Manager
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Are you a dedicated Nurse Manager with a passion for Obstetrics & Gynecology (O&G)? Join a prestigious healthcare organization in the heart of the city!

What You’ll Do:

• Lead and oversee nursing operations within the O&G department
• Ensure high standards of patient care and safety
• Manage, train, and support a team of skilled nurses
• Collaborate with multidisciplinary teams for optimal patient outcomes
• Drive improvements in clinical practices and operational efficiency

What We’re Looking For:

• Registered Nurse with O&G experience
• Proven leadership and team management skills
• Strong communication and organizational abilities

Why Join Us?

• Convenient central location
• Office hours with a 5.5-day workweek
• Attractive salary and benefits package

Job Requirements:

About Us: DORS (Design Orchard Retail Showcase) is Singapore’s multi-label store dedicated to showcasing the best of local fashion design and brands. Located on Orchard Road, it serves as a creative hub and event space, showcasing over 100 homegrown brands. DORS is committed to providing our customers with unique and high-quality pieces that reflect the latest trends and timeless style.

As we prepare to launch our AI-driven e-commerce platform, we are seeking a talented and passionate Fashion and Retail Merchandiser to join our team.

DORS is run by Singapore Fashion Council (SFC), the official association for the fashion industry in Singapore. Our mission at SFC is quite simple: To create A Vibrant Asian Hub For Responsible* Fashion.

Position Overview:

The Fashion and Retail Merchandiser will play a crucial role in ensuring smooth day-to-day operations and supporting the General Manager/Head of Operations in executing inventory strategies and optimizing merchandising efforts. This role is key to maintaining efficient inventory management processes, ensuring seamless logistics flow, and facilitating strong collaboration with brand partners. Additionally, The Fashion and Retail Merchandiser will be responsible to stay updated on trending brands and curate a diverse selection to drive revenue growth.

This role also focuses on growing corporate gifting revenue in the B2B segment, creating greater visibility opportunities for brands. The ideal candidate will work closely with cross-functional teams, including marketing, brand partnerships, and logistics, to ensure business objectives are met and that operational goals align with broader strategic initiatives. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced, dynamic environment.

Success in this role will be measured by inventory accuracy, optimized stocking capacities, increased corporate gifting revenue, and efficient operational processes, all while fostering strong relationships with internal teams and brand partners, and contributing to sales growth through strategic brand selection.

Key Responsibilities:

• Trend Analysis: Stay up-to-date with the latest fashion trends, industry news, and competitor activities to identify potential opportunities and challenges.
• Product Selection: Curate a diverse and appealing product assortment that aligns with our brand identity and target market.
• Sales Analysis: Track sales performance, identify trends, and make data-driven decisions to improve sales and profitability.
• E-commerce Merchandising: Develop effective online merchandising strategies, including product placement, category management, and search engine optimization.
• Supplier Relationships: Build and maintain strong relationships with suppliers and brands to negotiate favourable terms and secure exclusive products.
• Support in Strategic Decision-Making:

- Assist the General Manager/Head of Operations in making informed decisions related to inventory management and setting strategic goals for the business.

- Actively contribute insights through data analysis of product categories and brands to drive improvements in operational processes.

• Operations Management:

- Serve as the primary contact for operations-related matters, ensuring smooth and efficient day-to-day operations.

- Manage inventory facilities and systems, ensuring that storage space is optimized, and all relevant processes are well-organized.

• Inventory Management:

- Oversee inventory management, including data analysis of product categories/brands, optimizing stocking levels, and ensuring accurate stock counts.

- Manage processes related to price changes, stock withdrawals, goods receiving, and store displays.

- Ensure inventory accuracy by investigating discrepancies and implementing corrective measures.

• Corporate Gifting and B2B Revenue Growth:

- Take charge of growing corporate gifting revenue in the B2B segment by creating opportunities for greater brand visibility.

- Work with the sales and marketing teams to develop and execute corporate gifting strategies that showcase partner brands.

- Build relationships with corporate clients to expand the corporate gifting program and increase sales through tailored offerings.

• Brand Partnership Facilitation:

- Collaborate closely with brand partners to ensure optimal stocking capacity in line with projected sales budgets.

- Facilitate key interactions with brand partners related to stock management, ensuring all pricing, stock movements, and displays are accurate.

• Ad Hoc Projects and Tasks:

- Be involved in special projects and take on ad hoc tasks as needed, demonstrating flexibility and problem-solving skills in fast-paced scenarios.

Qualifications:

• Bachelor's degree in Fashion Merchandising, Retail Management, or a related field.
• Proven experience in fashion and retail merchandising, preferably in a multi-brand environment.
• Strong understanding of fashion trends, consumer behaviour, and the retail landscape.
• Excellent analytical and problem-solving skills.
• Proficiency in using data analysis tools and software.
• Strong communication and interpersonal skills.
• Passion for fashion and a keen eye for detail.

Additional Skills (Preferred):

• Experience with e-commerce platforms and digital marketing.
• Knowledge of AI and machine learning applications in retail.
• Experience working with a diverse range of brands and designers.

If you are a highly motivated and results-oriented individual with a passion for fashion and

retail, we invite you to apply for this exciting opportunity.

What We Offer:

• Opportunity to work with a diverse and talented team of innovators and industry leaders.
• Flexible working hours.
• Access to cutting-edge technologies and resources.
• A dynamic, creative and collaborative work environment.
• The chance to make a meaningful impact on the future of the Fashion-Tech, Sustainability-Tech, and Retail-Tech sectors.
• Performance-based annual performance bonus and AWS.

Shortlisted candidates will go undergo a two-stage interview process:

• A formal interview with DORS Management team.
• A brief 10-minute business presentation where the applicant will have to present to the team, with details to be provided upon shortlisting.

Report to: Head of Operations

Job Summary

The Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club.

Key Areas of Responsibility

· Ensuring and providing flawless, upscale, professional, and high-class guest service experiences.

· Analyzing customer feedback and providing strategic direction to continuously improve overall rating.

· Responding to guests needs and anticipating their unstated ones.

· Make our members feel welcome.

· Implementing plans to improve member’s satisfaction.

· Assisting with member and guest’s queries/disputes.

· Provide excellent customer service skill.

· Actively listen to and resolve complaints.

· Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved.

· Guest relations managers are responsible for maintaining open lines of communication between staff and member and guests.

· Monitor guest feedback and reviews to identify areas for improvement.

· Develop and implement strategies to improve overall member and guest satisfaction.

· Respond to any questions, needs and desires of guests, and follow up with member and guests to ensure their requests have been met to their satisfaction.

· Expect and react promptly to member and guests' requirements and inquires.

• Develop and drive CRM strategy and plan effective end-to-end delivery of campaigns with the objective of achieving targets
• Create and manage communication plans that are aligned with the local marketing strategy and HQ marketing calendar to align with business objectives
• Work with local marketing team, retail and eCommerce team and HQ to implement lead nurturing and conversion campaigns and instore events aimed at enhancing customer experience, engagement and loyalty
• Analyse customer data to create detailed customer segments for targeted marketing
• Carry out detailed analysis and reporting on all CRM activities both instore and online
• Monitor and analyse campaign performance metrics to evaluate success and identify areas for improvement.
• Embed CRM in the overall business, communicating its value and telling the story behind the data to all teams
• Manage data capture initiatives both instore and online
• Manage CRM customer database effectively, ensure data quality with frequent monitoring, implement data hygiene processes, and oversee data governance ensuring legal compliance.

Job Requirement:

• Proven CRM experience in the luxury or premium sector
• Good knowledge of CRM software tools and applications (Salesforce, Google Analytics and MS PowerBI)
• Experience managing email campaigns for E-Commerce and Retail
• Experience with SQL to e.g. build target groups in SFMC is a plus
• Experience executing tailored email marketing campaigns and user journeys
• Experience of data management in compliance with local data management and protection regulations
• Knowledge of data analysis and reporting tools
• Good understanding of omni-channel best practices and proactive drive to explore emerging technologies
• Excellent communication and interpersonal skills and ability to build relationships at all levels
• Excellent organisational, prioritisation and project management skills
• A strong team player who is highly analytical and data driven and analytical
• Flexibility and willingness to travel internationally if required
• Passion for luxury retail and photography is a plus

Key Responsibilities and Duties:

• Maintain and develop a profitable customer portfolio through appropriate propositions and ethical sales method.
• Gain a clear understanding of customer’s business requirements.
• Generate, respond to and follow-up sales enquiries using appropriate methods.
• Liaise internally in order to optimize quality of service, business growth and customer satisfaction.
• Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues.
• Attend and present at customer meetings, representing the company in a professional manner at all times.
• Identify and report market and customer trends.
• Identify and qualify new business opportunities.
• Observe competitor activity and gather intelligence.
• Liaise with global business units to maximize overall Company sales opportunities.
• Ensure all sales administration is completed to a high standard and in a timely manner.
• Maintain and updated customer database.
• Conduct and report account planning strategies when required.
• Attend industry functions when required.

Desired Skills and Experience:

• Bachelor's degree or equivalent qualification.
• Minimum of 5 years of experience in sales, preferably in the semiconductor industry.
• Excellent mentoring, coaching and people management skills.
• Strong business sense and industry expertise.
• Proven ability to drive the sales process from plan to close.
• Demonstrated success in business development, lead generation, and customer relationship management.
• Excellent communication skills and a confident demeanour.
• Strong negotiation skills and assertiveness.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Collaborate with team members to achieve individual and shop sales target
• Develop customer relationships and provide excellent customer service
• Train new comers, motivate all sales staff
• Assist in daily operational duties such as cashiering transactions, inventory and ad hoc duties that may be assigned by the Store Manager

Requirements:

• One to two year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

Assisting sentior manager on overseeing and support the operations to ensure profitability and overall user experience. These professionals work in conjunction with operations managers.

* Ensuring staff turn ups

* Recruiting , induction and mentoring of new staff members

* Scheduling shifts

* Resolving customer's questions and grievances in a professional manner

* Conducting payroll activities in an accurate and timely manner

* Ensuring that the restaurant adheres to pertinent health and safety regulations

* Purcahsing new equipments in case of mechanical failure

* Sourcing better deals on all resources and equipments that warrant replacing or replenishment.

* Create processes for staff to adhere to ensure comply with internal standards

The Wolfgang Violin Studio. A music studio in the Central District offers the position of

Associate Operations Manager (Front Desk and Customer Relations)

About

Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

• Outgoing person who enjoys engaging with customers.
• Proficiency in spoken and written English
• Adaptability in a fast-paced environment
• Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected]and complete details at http://tinyurl.com/Associate-Mgr

Fresh graduates are welcome to apply.

We are looking for an Outlet Manager to join our dynamic team in a leading beauty and wellness company. As the Outlet Manager, you will play a pivotal role in overseeing the day-to-day operations of our outlet, ensuring exceptional customer experiences, and driving the success of our brand. If you are a passionate and results-driven individual with a background in beauty and wellness management, we invite you to be part of our innovative and thriving organization. Responsibilities may include but not limited to:

Drive a team of Consultants and therapists to optimize sales by upholding exceptional service and retail standards, ultimately achieving customer service and sales objectives.

Manage all aspects of refund and complaint cases to ensure resolution and customer satisfaction.

Gather customer testimonials, feedback form, before and after photos.

Brainstorm marketing strategies to boost outlet sales figures.

Identifying areas for enhancement and implementing necessary changes to elevate the overall customer experience and service standard.

Demonstrate resourcefulness, a service-oriented approach, active engagement, and effective hands-on management skills.